Ford Motor Company Corporate Office & Headquarters

One star is too good for Ford in my opinion. I will encourage everyone I know to steer clear of Ford products.

IM NOT SURE WHO TO TALK TO, BUT I WOULD LIKE TO TALK TO THE MAIN OWNER, AND THE HEAD PERSON THAT COMES UP WITH THE IDEAS, BECAUSE I HAVE SOME IDEAS THAT MIGHT BE SOMETHING INTERESTING FOR THE VEHICLE'S...AND NO I DONT WANT TO TALK TO THE MAIN OWNER OVER THE PHONE, EMAILS, FAXES, FACEBOOK, OR MYSPACE, BECAUSE I WOULD NEVER KNOW WHO IM TALKING TO, IT COULD BE JUST SOMEONE PRETENDING TO BE THEM JUST TO GET MY IDEAS, BUT YOU MY CONTACT ME FOR MY HOME ADDRESS, OR TO MEET SOMEWHERES TO TALK, MY NUMBER IS 337-359-8631, LEAVE A MESSAGE OR TALK TO MY HUSBAND...THANKS FOR YOU TIME, AND I HOPE SOMEONE CAN HELP...

im the same one who posted a few mintues ago...there is something i forgot, so im going to say it all again you may post this one and not the other... IM NOT SURE WHO TO TALK TO, BUT I WOULD LIKE TO TALK TO THE MAIN OWNER, AND THE HEAD PERSON THAT COMES UP WITH THE IDEAS, BECAUSE I HAVE SOME IDEAS THAT MIGHT BE SOMETHING INTERESTING FOR THE VEHICLE'S...AND NO I DONT WANT TO TALK TO THE MAIN OWNER OVER THE PHONE, EMAILS, FAXES, FACEBOOK, OR MYSPACE, BECAUSE I WOULD NEVER KNOW WHO IM TALKING TO, IT COULD BE JUST SOMEONE PRETENDING TO BE THEM JUST TO GET MY IDEAS, BUT YOU MY CONTACT ME FOR MY HOME ADDRESS, OR TO MEET SOMEWHERES TO TALK, MY NUMBER IS 337-359-8631, LEAVE A MESSAGE OR TALK TO MY HUSBAND...THANKS FOR YOU TIME, AND I HOPE SOMEONE CAN HELP... AND TODAYS DATE THAT I POSTED THIS IS SUNDAY MARCH 27, 2011, AND IM CONTACTING OTHER COMPANYS JUST IN CASE YOUR NOT INTERESTED..

I bought a brand new MKX in 2008, it had less that 21,000 miles on it when the engine light came on. I took it in for a standard oil change and mentioned the engine light. Upon diagnostic testing, I was told that the vehicle would need 2 phasers. My vehicle was at the dealership for 2 weeks to repair these phasers and when I went to get some personal items out, the front wheels were off and the engine was literally in pieces. I knew then that the car would never be the same. Upon picking it up, the engine "revs", the steering is so tight it's a struggle to turn the wheel and it sucks gas so fast. For whatever reason, there were 22 extra miles on the vehicle and it smelled like a musty garage. I am so disappointed in my service writer who refuses to return my calls and I can honestly say, I have lost all confidence in Holman Lincoln in Maple Shade, NJ.

I have a 2007 Escape. 2 weeks ago I was driving with my 3 year old son in the back seat when my vehicle started shaking the brakes felt loose and an awful sound was occurring. I rushed to the Ford dealership to find out I needed new rotors and pads right away and the vehicle was unsafe to drive. THERE WAS NO WARNING TO SAY THAT I SHOULD EVEN HAVE MY BRAKE PADS REPLACED. My vehicle was in a couple months ago and NO ONE stated that we should replace the brake pads. Today, luckily someone noticed a leak under my vehicle, he looked under to find a piece of metal fell from a part and started leaking. Got it towed to Ford (THE TOW DRIVER LAUGHED AT ME AND SAID I WAS THE 4TH ESCAPE HE HAS TOWED IN 3 WEEKS) to find out that the Transfer Case was broken and the gears inside were pretty much shattered. If I would have driven it today it would have killed the Transmission let alone what would have happened to me and my 2 kids if that would have happened. Price to have it fixed $3000 I ASKED THE SERVICE GUY WHAT CAUSED THIS HE SAID HE DIDN'T KNOW. IT JUST HAPPENS SOMETIMES. We are a young family with 2 kids struggling to get by in this hard economy and we can not afford to fix a problem that seems to be caused by a faulty part due to FORD'S OWN ISSUES. AND BECAUSE OF THIS WE SIT HERE CAR LESS.... THIS SHOULD NOT BE HAPPENING WITH A VEHICLE THAT IS REGULARLY MAINTAINED. IF THERE ARE FAULTY PARTS IN YOUR VEHICLES YOU SHOULD RECALL THEM AND FIX THEM TO INSURE THE SAFETY OF THE CUSTOMERS AND THEIR FAMI...LIES. OWN UP AND MAKE IT RIGHT FORD!! AND IF YOU WOULD LIKE TO OWN UP MY VEHICLE IS SITTING IN MAHONE AUTO SERVICE AND FORD DEALER IN BLOCKHOUSE NOVA SCOTIA... THEIR PHONE NUMBER IS 902-624-8315..

HATS OFF to the WONDERFUL crew at Morrow motors in Beaver Falls, PA!!!! I have been looking for a car for a month! I started at Morrows and went ALL over the place looking for just the right car. I'm pretty sure I spoke with the entire staff at this location! I ended up right where I started and bought a new ford fusion sport just yesterday and I'm proud to say I LOVE it!!! Thanks to Dan K., Adam, Nick H., Filipo and the entire staff for making this an enjoyable and exciting experience! I will be recommending Morrow's to all of my friends and family and will be taking my children there to purchase their first vehicles:)Tracy H.

We have ahd a running complaint with Scarritt Lincoln Mercury Ford dealersgip in St Petersburg, FL regarding an extended warranty that, according to the Ford Admin OfficeESP, was written up incorrectly by Scarritt to befin with. Our 60/60,000 Premium Care Extended Ford warranty, according to the contract began on 5/18/07 ( their typing) but they refuse to honor the warrantysaying it was a mistake and they can do nothing about it. I am pleased to say that the Ford people recognized that the mistake was their dealerships and not our eyesight and are willing to take the steps to corect it per the contract. Scarritt continues to refuse to my phone calls. I will keep trying and if need be, go back to Ford Motors to get this resolved. I just want to commend the professionalism and courtest with which Ford handled the problem and will pursue my options with them if Scarritt Ford continues their denial.

We have ahd a running complaint with Scarritt Lincoln Mercury Ford dealersgip in St Petersburg, FL regarding an extended warranty that, according to the Ford Admin Office ESP, was written up incorrectly by Scarritt to begin with. Our 60/60,000 Premium Care Extended Ford warranty, according to the contract began on 5/18/07 ( their entry) but they refuse to honor the warranty, saying that it was a mistake and they can do nothing about it. I am pleased to say that the Ford people recognized the mistake was made by their dealership (and not our eyesight) and are willing to take the steps to corect it per the contract. Scarritt continues to refuse to return my phone calls. I will keep trying and, if need be, go back to Ford Motors to get this resolved. I just want to commend the professionalism and courtesty with which Ford handled the problem and will pursue my options with them if Scarritt Ford continues their denial.

If there is 0 in the rating, I would definitely choose that since FORD is really making things a whole lot complicated with regard to getting the radio code of the car. My battery died down and it had to be replaced last December; little did i know that when you remove the battery, the radio will automatically reset. Now it's asking for a radio code but being that my Ford Focus is a 2nd hand car, the past owner misplaced it already. When I called up Ford Alabang here in the Philippines, they told me that all I have to do is to go to their service center and they would take the radio out so that they could get the code from the back. When they removed it, the code wasn't there and they told me to buy a brand new radio for my car which costs 18,000 pesos! What kind of service is that??? They just want to make money out of the customers!!! They also said that they've already erased all the codes of each car in 2005! I mean why would they do that?????? BAD SERVICE! EXTREMELY BAD SERVICE. I WOULD NEVER BUY ANOTHER FORD CAR AGAIN! COMPLETELY UNPROFESSIONAL PEOPLE.

I would like to request that your company make the Ford "Woody" again. I think it would sell like hotcakes!!! Please, please, please and soon. Thanks

After reading some of the testamonials and complaints I have made two decisions. 1. There is a world of illiterate people out there that you have managed to piss off. 2. The 302,000+ miles on my 2000 F-250 is looking better all the time. I wanted to contact you about the possibility of a commercial. This truck is amazing. I own and operate a plumbing business and have a small farm outside of Wichita Falls, Texas. This truck is used every day in my plumbing business and is called on at the farm for all sorts of task. In the past 11 years I have used this truck to sew 5 (five) eleven acre wheat crops towing a twelve foot John Deere drill. Not only that it continues to run great as well as look great. It has had regular oil changes and tune-ups and never had a problem with the engine or transmission. You may contact me @ 940-631-7982.

My 1999 windstar had a recall on March7,2011.They told me it could not be fixed,that Ford dealer will buy me out.The first person i spoke to told me i would recieve a check in a couple of days.When i went to the dealers to sign over the van,i asked the salesman when will i recieve the check now he said 30 days.I said to him this is my only car,i need a car we are senior citizins,we need a car to go to the doctors and also to look for part time work.I asked for a rental car they said no.I do not think this is fair i have to be with out a car for thirty days

I was very close to buying a new Ford Fusion. I have had Fords all my life, But unless the transmission is waranteed for 100,000 miles I won't buy it

I have had a very unpleasant experience with your service department in Safford Arizona, I will start here, upon taking my 1986 mustang svo into the service dept at Freedom ford to be repaired, I was told they couldn't figure out what was wrong with the car! the mechanic did I must say call me personally, but his attitude wasn't very good it appears, he didn't agree with some of the modifications that have been done with the car, and I got the sense he didn't really want to work on the vehicle, so in other words I paid 85 dollars for me to hear the service dept tell me we couldn't figure out what is wrong with your car, this is not the first time this has happened with this dealership

I have ordered and payed for my 2011 Ford explorer. It was supposed to be delivered over two weeks ago, but no-one can seem to tell me where it is. I am going to make a complaint to the BBB of Connecticut. The car is paid for, the warranty is paid for, the insurance is paid for....but still no car. WTF FORD??

my windstar was recalled back in Oct 2010 i was called yesterday saying it was fixed , now mind you 6 mons later they calll and say that it is fixed , i called Krigerford in Columbus to tell them i was out of town, and would not be back till Tuesday , they told me i would have to pay the diffrance in the rental, i said ummmmm no i will not i went over to kreiger 3 diffretnt time to look at my Van , i had 4 flat tires , the check eng light eas on one of the workes said oh well if something is wrong with it we will fix it before you get it back!!!!!!!!!!!!!1 Rigth ,I went there last night to pick it up there is a very loud nois coming from under the hood , and a huge scratch from the drivers door , all the way down th eside of my van , i told Tony AT THE SERVICE DEST I WOULD NOT THAKE THIS ,he told me o well do what you need to do , i call Kreiger this AM ON mARCH 12,2011 AT 8:05 AM STILL NOTHING FROM THRM ABOUT MY VAN !!!! fORD YOU WILL FIX MY VAN I HAVE called 6 on yourside and have called the BETTER BUNIESS BURE ON YOU !!!! Pleaser take the time to get get back ith peopl on this, my emai is mbql06@ yahoo.com i want to hr something back my 3/15/2011 befor i get my Attorney on this

We Have Had so far, two Fords. Our Used Ford Expedition that we bought four months ago, has a windshield leak. I, of course, noticed it when it rained. I called the office of where I purchased it and they were of absolutely no help. They wanted to charge me to look at it. So the message I understand from all the Ford Dealerships, is that...once you buy a vehicle and drive it off the lot, tough to you. They will no longer care about you or your vehicle. We were even talked into an extra (very expensive) extended three year warranty that hardly covers anything. You feel confident sitting in the chair signing papers thinking you are getting great service and then the guy who sells you the vehicle disappears once you are in the financial office. We called a glass company and they would look at it for free! Several people warned me about buying a Ford. I should have listened. I called other Dealerships and explained the situation and they said if I had bought a vehicle from them, they would have fixed the problem immediately so that it reflects good customer service and great customer satisfaction.

This review has nothing to do with Ford Motor Company as a corporation, but rather a dealership under Ford: TED BRITT FORD OF FAIRFAX AND CHANTILLY, VA. if I could give them 0 stars I would! This is by far the worst dealership service I have ever received. I had a spark plug go bad in Jan 2010, and they recommended that all spark plugs be replaced. Eight months later one of the spark plugs blew out. After much research and actually speaking to the Ford Engineer in Dearborn who designed this engine for the 2004 Escape, they confirmed that there was no reason the spark plugs should have blown out of the car if they had been screwed in properly. So $800 later, I have to have it completely bored out and a new spark plug installed. I turn on the car and now I have an engine knock that wasn't happening before the spark plug install. They claim all they can recommend is that I get a new engine. Now I find out that my transmission is completely gone and they won't even give me a price to rebuild. After taking the car to AAMCO (VERY HELPFUL STAFF) I've been told that when they replaced my alternator (three times) they didn't reset the ODB2 monitor - so the drive cycle tests are not complete", there is another electronic issue that was problematic and caused the shut down of key electronic systems in the car, because of these electronic malfunctions - I didn't receive any of the warnings I should have received and my transmission failed when I could have fixed it had I received those warnings. I have a leaking oil pan, warped rotors, rear shocks that are leaking, power steering fluid that should have been changes and spark plugs need to be cleaned now due to the problems with the engine. NONE of this did Ted Britt ever tell me, or obviously service correctly, or I wouldn't be having half of these problems. Just last month I made my last payment on this car and now it's a worthless hunk of steel. Thanks so much Ted Britt for ruining my car and leaving a pregnant mother without transportation. This dealership is a SHAM of crap service and idiots doing the service. Will never buy or bring another vehicle to Ted Britt. Also have reported them to Ford Headquarters - Dealership Management Division. Absolutely useless franchise that should have been shut down when Ford was re-organizing!

I attended the Washington DC Auto Show and registered to test drive the Mustang and receive a $50.00 gift card. Some how my address was entered wrong and I haven't received my certificate to take to the dealer. Joseph N. Grace 4901 Seminary Rd #1026 Alexandria VA 22311 j5gfriars_rd@yahoo.com 703 575 9336 Thanks

hello my dear friend this is sarfaraz from . country INDIA,state-karnataka,place -mysore.. dear sir my father owned 2 world warII ford n willys low bonett jeeps from past 40 years.so now we want to take these 2 jeeps to other state,i mean to say is we r migrating to other state permanently.so to transfer r to get the vehicles registered with that particular state.. so the rules of the registering authority is asking for the price of these jeeps of the WWII during the year 1942.. sir i want the cash invoice r price memo r the bill of these ford gpw.. n willys mb jeeps. as i search in the wikipedia free encyclopeadia.. the price of the willys-mb was US$648.74 & for the FORD-GPW..it was US$782.59.. respectively.. so i need the price invoice for these 2 jeeps bearing ur company name on the bill as FORD MOTOR COMPANY.. i humbly request u people to help me in this matter thank u.. i hope u will oblige it n do it so.. my residential address is #md sarfaraz khais #3333/3B(1)pulikeshi,road tilaknagar mysore 570015.. my contact no is 09845341821.. bye bye hope to listen from u people the earliest.. thank u once again.. your company's fan & admirer.. SARFARAZ..my email id is faraazaliya@yahoo.com