Dish Network Corporation Corporate Office & Headquarters

O (STARS) THE RATING I HAVE CHOOSEN SPEAKS FOR IT'S SELF.TO ALL THE HARD WORKING AMERICANS THAT HAVE HAD THE SAME EXPERIENCE AS I.IN MY PERSONAL OPINION IT IS RIGHT TO FORGIVE IT IS HOWEVER YOUR RIGHT TO NOT FORGET.WE ALL AS PAST,PRESENT AND TO THE UNEDUCATED CONCERNING DISH NETWORK FUTURE CUSTOMERS MUST STAND UP FOR OUR RIGHT TO UNCOVER THE TRUTH ABOUT THE RUDE, CRUDE AND SOCIABLE ACCEPTABLE BUSINESS PRACTICES OF DISH NETWORK. OUR FAMILY HAS BEEN A LONG TIME CUSTOMER OF DISH NETWORK. WE AS MOST OF YOU ARE FRUSTRATED WITH DISH NETWORK. WE HAVE BEEN TAKEN ADVANTAGE OF, WE HAVE BEEN MISLEAD, WE HAVE BEEN OVER BILLED, WE HAVE EXPERIENCED POOR CUSTOMER SERVICE, WE HAVE SPENT COUNTLESS HOURS ON THE PHONE AND INTERNET. WE HAVE SPENT OUR HARD EARNED DOLLARS, TIME AND ENERGY TO KEEP OUR RELATIONSHIP WITH DISH NETWORK. WE HAVE NOT BEEN ABLE TO DO SO BECAUSE DISH NETWORK HAS ONLY ONE CONCERN AND IT IS NOT THE CUSTOMERS. IT IS THE ( M.O.N.E.Y.) AS YOU ALL KNOW IT ALWAYS IS AND ALWAYS WILL BE.WE SHOULD STAND UNITED IN YOUR RIGHT TO NOT BE TAKEN ADVANTAGE ANY LONGER.

After purchasing DISH network for my father 2 years ago as a Christmas present, my father decided he wanted to take over the payments. Attempting to do this took 8 calls with no resolution. Talked to a customer service rep that state even the President of the company could not do this. What???? So I said give me the presidents number and I will call him. The agent hung up on me. Talked to Oscar Sanchez-supposedly a higher up in corporate offices who made no attempt to resolve the problem. Funny how a company like this treats their new customers better than current customers. If you want to have DISH network for life with no changes then you are probably good. If you wish to have the possibility of changing anything in the future then go with a different company.

I am not a dish network customer any more. It was not bad while I had it but now I cannot stop the email SPAM and shady communications from them. I cannot believe a national company would go to such low levels as to allow people to send numerous SPAM messages on their behalf. This speaks loudly on how the company operates, and because of this, I would NEVER get dish again. Drop the sleeze, DISH!

DO NOT GET DISH!!!!!!!!!! I PAID MY BILLS, PAID MY CANCELLATION FEE, WAS TOLD MY ACCT WAS 0 BALANCE(jAN.2012). A MONTH LATER I RECIEVE A BILL SO I CALLED. DISH SAID THEY MADE AN ERROR AND REFUNDED MY MONTHLY PAYMENT. WHY!?!?!?!?!? IT WAS AN ERROR ON THEIR PART AND WANT ME TO PAY AGAIN! SINCE WHEN DOES A COMPANY REFUND THE AMOUNT DUE?!?!?!?! THAT IS COMPLETELY ABSURD TO THINK THAT I WILL BE PAYING FOR AN ERROR THEY MADE!!! I PAID MY BILL, YOU REFUNDED IT, AND NOW YOU WANT ME TO PAY IT AGAIN!?!?!?!? THATS NOT MY ERROR, OR MY PROBLEM!!! NEVER GET DISH!!!! DISH SUCKS!!!! I WILL TELL EVERYONE I KNOW TO NEVER GET DISH!! I WILL BE POSTING EVERYWHERE THAT DISH IS A RIP OFF AND NEVER GET DISH!!!!!!!! THEY ARE A WASTE OF TIME AND MONEY!!!!!!!!!!! DISH SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I completed my contract with Dish. My payments were made each month before the due date. I also was sent the return labels. After mailing the equiptment back I was billed for the labels. I refuse to pay this. I will tell everyone I know to never get Dish!

After 10 years of being a Dish customer I cancelled my service. I was informed they would be sending boxes to return the 3 receivers I have and that I would have to pay the $17.99 shipping fee for each. I told them I was never told this when I signed up and they said this policy was made after I had signed up. I told them it should not apply to me as I never agreed to this policy and was informed too bad (these may not have been the exact words, but it's what they meant). BEWARE!

Billing & Payment Issues - I just happen to be at a grocery store that had a Pay Site - Kiosk that accepted Dish Network Payments. Well I thought it was convienent to make my payment while I was doing my shopping. Well needless to say it was a very bad idea. I made my payment on 01/12/2012 in cash via the PaySite Kiosk and my payment wasn't due until 01/14/2012. Well to my disappointment I received the online message on my TV screen that my service would be interrupted within 48 hour Saturday 01/14/2012. I called in and spoke with a Dish Network Rep, he searched and could not find anything in regards to my transaction. I called in again on 01/15/2012 and spoke with another representative by the name of Patrick. Well Patrick took all of my recipet information (transaction ID and Reciept#) and said Ms Rembert I will note your account so your service will not be suspended. Well on Monday 01/16/2012 my local channels were not avaialbe, which prompted another call into to Customer Service. Initially I was told by the rep that there was nothing they could do and that my services were suspended. Oh this was not acceptable to me what so ever. I was then transferred and put on hold for a Supervisor and then disconnected. I called two more times and was transferred and then disconnected from the call. On my third and final attempt the rep was finally able to get me to a Supervisor. Her name was Julie (operator ID 5IL) and she also said there was nothing she could do about my service and that I would have to make a payment to restore all of my service. OK my complaint here is that, there is no information on my Dish Bill about these PaySite locations and their procedures in recording payments nor is it on the Dish Network website indicating how long it would take to record payments that consumers make via these type of Pay Site locations. I was told by Julie to call PaySite to see what their time frame is on their transactions. So this morning I made that call and spoke with Michelle and was told that my payment was transmitted to Dish Network on Friday January 13 at 3:07PM. So how the H*** was this information not available to the Customer Service Represenatives! I had to make two payments on my account in order to have my service, which is ridiculous. I would not recommend any one making a payment at any of the PaySite/Kiosk locations unless it is 5-10 days prior to your payment due date so that you will not have to go through what I went through and there was no sympathy at all when I called in. I was thankful that I had the funds to make the additional payment, but there those of us out here that are on strict budgets who cannot do this! Dish should be able to adjust their systems to take Reciept and Transaction ID information to accomodate these situations for their customers. The only good point about this entire situation was that Julie gave me 3 Pay Per View movie certificates. That still doesn't make up for the additional payment I had to make!

The last 3 months I have been having problems with dish network my tv goes black anywhere from 5 to 30 minutes and the sound keeps cutting out I have complain over and over they still have not done anything to fix it and there not willing to help out a loyal customer and on top of all of that when I moved I had them come transfer my stuff to my new place and the guy didn't even do anything he made my nephew do it all and he was even drinking on the job and they said dish network is the best out there what a crock

need to know if Dish Network Corporation is a tax exempt company. I have a past due bill for $27.00 that was delivered to Dish in South Carolina and the original invoice was paid, but they failed to pay the state tax. If you are a tax emempt company, then I need to get a copy of that information so I can remove this from my accounts. Thank you 336-699-3782, extention 239

After repeated attempts to resolve a problem with the DVR I am still having problems 6-7 calls to customer and advanced techies no resolution yet. 3 techies replaced 3 receivers and 3 remotes and still same problem. System will try recording w/o me touching the remote. Themes and Search screen comes up I have not touched remote. Receiver will shut down for no reason - no one has touched the remote and the system has not been inactive for 5 hrs. No one at Dish has an answer except to replace the receiver and remote - this does not solve my problem. Techies blame neighbors - Plz my neighbors are on Direct TV - maybe that is were I need to go

fucc dish you piece of shit mutherfuckers

this company is a rip off i had no funds in the bank so i called explained my situation they said no problem you have till the 6th of january to pay they took the funds early on the 3rd and i received overdraft fees i called them they said go to your bank and get a stament showing that they were at fault and they would refund the funds i did and had the bank fax it over to them now they say theres nothing they can do for me we cant refund anything there worthless fu__king liers beware of these cheating as_ Hol_s a person thats not worth there word is truly a worthless person fairwell dish nazis im cancelling my account and spreding this with everone on the net you bee warned about dishes foul practices

This company is definitely a rip off. I returned their equipment back in 2010, and was told that everything was received back and was well, to only get a call 2 weeks later stating that i owed them over $200. They are the rudest people and have no phone etiquette. They are very unconcerned about the customer. Really mean people, even at the corpporate office, a rep hung up on me purposely. Please think carefully about using them.

After reading all the comments, I see that the 5 star are still very negative to dish network. I will drop dish like in a heartbeat when it becomes to my advantage, because of all their fines that they put in place. The contract that they leave with you is incomplete. When you talk to a rep. the pick bits and pieces from different contracts, slick ads, and the internet to try to justify their outrageous behavior. I have made 5 phone calls to dish and have never talked to so many UNCARING people in my life. All I wanted to do was use dish pause while I was south for the winter and restart the service when I got back home. I knew this would extend my contract for that amount of time, and I was fine with that. The rep said there would be a $5.00 monthly service charge while I was on pause I asked them where in the contract that they left me does it say that ? their response was , it is on the internet. They also want to take away the 2 months credit from me because they call the pause a downgrade of service. They want to extend the contract and still take away the credits. NONE OF THIS is reflected in the contract they left with me. I will be telling everyone I know about how dish treats its customers and anyone that deals with them is a DAMN fool. Learn by all the mistakes of the people who have posted her. PLEASE DON'T REPEAT WHAT WE DID AND DEAL WITH DISH NETWORK, YOU WILL PAY THE PRICE BEYOND WHAT YOU THINK.

They are LUCKY to even get one star. Just cancelled our service with Dish - TOO EXPENSIVE! When I called customer service a few weeks ago, asking what could they do on pricing, are they any new plans available, the reps only suggestion was to choose a plan with less channels. What difference does it make any way, 3/4 of the channels were in other languages any way. When I called today to cancel service, they were willing to give me HBO and Cinemax for free along with a $10.00 credit for 6 months. Well, they should have thought about that before I contracted Time Warner Cable. $10.00 doesn't even touch what Time Warner can do. Brandon at Dish said he understands economic times - well, it's not only about economic times, it's about taking full advantage of people. Time Warner has a much better selection and much nicer reps and pricing that beats Dish.

REPRESENTATIVES ARE UNCARING AND CARE ONLY ABOUT MAKING A COMMISSION FROM WHAT THEY COLLECT...WORST COMPANY THERE IS FOR SATELLITE SERVICE..STICK TO YOUR LOCAL CABLE COMPANIES...WISH I HAD..LEARNED MY LESSON THE HARD WAY...WORST PART IS...I WASNT EVEN LATE!!!!!!!

LIKED THE CHANNEL LINEUP ONLY GOOD ONE IN ALL, THOUGH ITS BEEN ABOUT 4 YEARS AGO. Between them & att, I was charged starting with $90. 1st month, & $248.00 avg. $225 per month after the initial sign-up by telephone with an att representative for basic "Lifeline" phone service, bad internet and service, dial up with a (dsl modem)and 160 channels,was (100 before they changed lineup)(jan.2007)dish package. My total without taxes etc was to be $58.00 per month. When I closed my cable services & told them what I was getting thru att, they told me they were lieing to me. I called & verified everything from start to finish with att reps 3 Different times because of calls for internet service after I just made a contract etc., the AT&T reps verified the services, the price and everybody had it the same as I until the bills started coming in...

Hear is another one. My husband is a SSG in the U.S.Army. His orders were re issued for fiscal year 2012. Due to an error his actual pay was not scheduled to be in our bank until the 21st of Oct 2011. Dish one was supposed to get an auto pay for the 18th. I called them to re-schedule the payment for the 21 of Oct and they assured me that they would not attempt to pull the bill payment out until then. So what did they do, they went ahead and did it any way, causing an over draft charge. When attempting to rectify it with them they told me that the best they could do is credit us 5.00 a month. All we wanted them to do is subtract the amount that we were charged in overdraft fees. If they had not pulled it out we would have not had any but since they did we were charged for overdraft fees three times. The best part is that they tried to blame because we did not cancel the auto pay option. But if you do that then they will charge you a fee for HD since the free HD for life was part of the Auto Pay contract They didn't even mention that we had to do that. It is a shame. Their service reps are just over paid high pressure people.

My complaint: after two months, I still have not received the $200 I was charged by DishNetwork for unreturned equipment despite the fact that I still have DishNetwork as my satellite provider. I have called on five different occassion and each time I am told that the refund has been processed and will be received within 3-5 business days. The last two calls I spoke with someone named Megan and someone named John. I am not sure what to do about this matter. I feel they are unwarranted in keeping my $200 because I am still using the equipment they sent the boxes for. Any suggestions? -

dish network sucks!! They are very rude and unprofesinal, and can not help you in any way, all they want is your money an plenty of it!!!! Been a customer for 5 years and had no complaint till three months ago and now I'm going to change compaines because I'm feed up with their BS. Spent 3 hours on phone and all I got was a very rude woman twice and hung up on 5 times and never got to speak to a supervisor or any one over their head told thier was no way to talk to anybody over their head or was transfered to a supervisor and hung up on, go figure. so dont go with dish network!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1