Cvs Caremark Corporation Corporate Office & Headquarters

AFTR CALLING IN FOR A REFILL ON MY COUGH MEDICATION, I PICKED IT UP AND TOOK A TEASPOON, RIGHT AWAY I KNEW IT WAS NOT THE SAME TASTE. I CALLED THE PHARMACY, AND WAS TOLD BY THE PHAMACIST, TO TAKE IT,IT WAS CORRECT. I THEN TOLD HIM IT TASTE DIFFERENT, HE AT THAT TIME TOLD ME I WAS WRONG,ITS OK... I STATED THAT I WOLD BRING IT BACK MONDAY MORNING SINCE HE CLOSED AT 6:00 P.M. SUNDAY. AFTER TAKING IT IN HE TASTED IT HIMSELF, WENT TO THE SELF AND BROUGHT A BOTTLE OF THE COUGH MED. THAT I USE, AND THEN TOLD ME HE WAS SORRY.I HAVE ASTHMA AND CAN NOT TAKE ALL MEDICATIONS, SOME MAKE MY ASTHMA WORST. I CALLED THE MAIN OFFICE THE, THE ONLY THING THYE SAID WAS WE ARE SO SORRY, AND WE TOLD HIM TO ONTACT YOUR DOCTOR WHIH DID NOT HAPPEN.I CALLED AND HAD ALL MY MEDS. TRANSFER... THANK FOR 10 YEARS

RE; Indian Wells, CA, Highway 111 store. I have shoped this location for 16 years, beginning as a Savon store. I have a few comments. I was in on Saturday, 2/12. Many empty shelves. Out of stock on several Sunday ad items, and nothing was expected until the Wednesday truck. This store consistently runs out of advertised product by the end of the week. Your "buy one, get one 50% off" discriminates against single people who live alone. I don't need 2--just put the item on sale. I may come in for one lipstick or one mascara, not both. I don't stock up on makeup. Occasionally, That's a reasonable compromise.

Unprofessional dealing with the public. Orders sit ad infinitum without cunstomers being contacted regarding problems. I have been trying to get a hypertension medication filled and every customer service rep had given me a different "story" and the order has yet to be filled even though it was received on December 27th, 2010. The ability to thnk critically is lost when dealing with Caremark.