Costco Corporate Office & Headquarters

who can I talk to about Possibly getting bright dryfit shirts that have the COSTCO logo on them insted of a collored polo shirt with a reflected vest over it ?? i understand the vest is for safty but if we get a bright enough dryfit shirt it would do the job just the same, some one is going to end up with a heat stroke out on the lot otherwise 100 degrees plus humidity is very unsafe to have to work in layers of clothing who can i talk to about this idea???

To Dave Harruff, There has been a lot of complaints at the Clackamas store regarding our warehouse manager Harold Kearns. We all, and I mean that, all feel like he has been showing favoritism. The situation, we are building a gas station so we had a supervisor job available. 8 people put in for it, and the person that got it, his name is Jon Binswanger. He has worked for Costco for just over a year. In that year he started as part time assistant, applied for full time, got it, did an internship, then applied for SIT, got it, and not even a month after he was done, he got the Gas station Supervisor position. The problem is, Harold goes to church with Jon, and before he got hired, he told him, if you or anyone does the Business program through our church, you are guaranteed a job at Costco, and will move into a Supervisor position. Jon is 22 years old, and the first day he was SIT he told an employee, "here you get to run these go-backs back, because I'm a supervisor and I don't have to do that anymore." he continues to talk to our employees like that. I ask you to do some investigating. Sincerely, Costco 97 employee

After receiving my May issue of The Costco Connection, I was interested to see an advertisement for luggage and luggage accessories on the Travel Smart page. However,I have not been able to find out which warehouse in my local area, Carlsbad,CA, sells the Samsonite Luggage Accessory Kit, Item #612142, nor the cost of this kit. Any assistance in tracking this item so that I can purchase it would be appreciated. I have always been very satisfied with all 3 stores in my area. Thank you

I work at Costco 547 and found out we will be open on Canada's day. Can you explain why we are open when the web site said we will be closed? This isn't fair for us when we work 7 days a week till 11pm. This is a day to spend it with family and friend and not fair that we  have to come in work till 11 pm. Why would Costco do that to us? This is a Canadian holiday and we are force to work? I am not the only one works at 547 is happy about this. It seem like we have no say anymore. All I can tell you we make less sales in our store then 535 and they have there staff leaves at 9 on the weekend. We had people call Hr with no help. We had Tracy from hr to come in and talk to the night merch staff. She came in and took off before they started. Why would a company treat us like this? If you treat us like this it show the company doesn't care about the staff at all. We all have lives outside of Coatco and it seems like upper mangers don't care about us. Cam is one of the worst director we've ever had in this warehouse. I am talking in behalf of part/ full times and some mangers that they know if we talk to Cam he doesn't care about us. if you treat us like this how do you except to say nothing when this hurts us all. Please help us this isn't fair how our lives are being treated. Please help the night crew at Costco All we ask is to come into work and enjoy ourselves, and also have a life outside of Costco please help us. Thank you Coatco 547 night crew

RE: Bowing to Muslim demands It has 'just' come to my attention that Costco has bowed to Muslim demands and now sell meat to meet Halal standards. I am extremely saddend to learn that, what I thought was a true American company, is not! As a result of this information, I shall now notify everyone I know who is a member of Costco, as am I, and believe they, like I, will cancel their membership. I AM AN AMERICAN! I DO NOT FAVOR ISLAM, NOR DO I WANT TO SHOP AT ANY INSTITUTION THAT CATERS TO MUSLIMS OR ISLAMIC DEMANDS. SINCE WHEN DO FOREIGNERS COME INTO AMERICA AND DEMAND - DEMAND THAT "WE AS AMERICANS" CHANGE OATER TO THEM? WHAT TYPE OF CEO IS SO WEAK THAT THEY WILL BEND TO THESE DEMANDS???? OR IS IT MONEY THAT MEANS MORE TO KEEP YOUR JOB, THAN THE AMERICAN CUSTOMER? AMERICAN PEOPLE? Anna D. Knight Rowlett, TX 75088

You discontinued Atta Boy dog food months ago. Same with the big cans of ketchup. What is wrong with you? You should re-order/re-stock these items.

So as stated i work on the cart crew outside and i am a permanent closer. Sometimes we finish our job early and the supervisor will make us do something inside like stocking shelves. It sucks that were doing someone else's job but we don't complain because if we are scheduled until 10 and we finish early we have to stay our full shift. But today it was raining outside for most of the shift, and we still managed to finish 45minutes early because it was a slow Tuesday. When we went inside our supervisor said the manager wants us to go stock in the freezer. I told them politely that i will not because i am soaking wet and being put in the freezer for 45 minutes is surely unhealthy/dangerous. So the supervisor told me to go clean up the food isle, then they wrote me up for insubordination to stock the freezer. Are they allowed to write me up over this? Who should i talk to about this issue?

just an advise for people who falls at costco or any other company. Almost every cell phone has a camera, make sure to take pictures inmediatelly, and also make sure that an accident report is filed: this are big corporations and the people who handle their legal matters are abusive sharks who will blame everything on you for your accident just to save the company miserable 100 dlls. If your accident is serious get a lawyer inmediatelly. One of the reason the this corporation pay so much money on law suits is because of the people they hire to handle their legal matters like Gallager & Basset costco's legal team. I repeat take pictures the same instant because as soon as you leave the store they will rearrange the set-ups, clean up whatever caused the accident then a few days later someone will contact you on the phone and practically blame u for cracking your head open bleed like a pig bruises all over your body. It happened to my mother at costco, needless to say I was furious but my mother refused to get a lawyer so my hands were tied. I still have the pictures of the stitches she got on her forehead, bruises all over her right side but she says "God will take care of it" I am not a religious person and I would love to take care of my self for respect to my mother didn't move a finger. It is a lady in particular at Gallager & Basset (costco) she is a disrespectful bully

Dear Sir or Madam, President of Costco HQ Subject: Financial Assistance for Deborah Heart & Cancer Foundation Center Message: Our Profile Proposal for Financial Assistance: Because of the many victims, we have seen and head of we can’t wait for more and more deaths of our beloved ones who die daily in our neighborhoods. We of the “ Inter-Faith Aid Ministry International, Inc.; together with you and your Organization, must stand-up now with a loud voice crying for help to start doing something to save a ransoms life of our Brothers and Sisters. We now invite our Beloved: “The Well Wishers Generous People,” to come up and assist us with the (Seed Money-Start-up of- $ 2.Million) “OUR INVITATIONS” Will go to:President of Costco Stores HQ, and Clinicians, Practitioners, Government agencies and NGO's, Patient-Care Providers and Advocates, Researchers as well as the Behavioral Scientists-to come in Partnership with the “Inter-Faith Aid Ministry International, Inc.: of Marietta Georgia State-USA: in which any one can invest some Money (Our First Priority is the need of $ 2, Million, which will enable us acquire the Open Land comprising of 4 Square Acres; with two good building built there on, which we can get started with as our consulting Office and Clinic, while we raise more Money to construct our Main building as per our above Proposed New and unique facility Model, for establishment of our proposed “{Deborah Heart & Cancer Care Foundation Center (DH&CCFC) in Marietta City of Georgia-USA}-Projected to cost $ 25.5Million}” Visit:www.inter-faithaidministryinternational.yolasite.com

Here is my story - There is an item made by Kirkland which is LASAGNA- BEEF AND SAUSAGE, TWO TRAYS TO A PACKAGE. DELICIOUS. a FRIEND OF MINE TRAVEL A LONG DISTANCE TO A Costco store in Wayne, N.J. to get the lasagna trays....we buy lots. Youor store i Hackenssack, N.J. and Spring Valley neverr carry them. WHY. Today we called the Wayne store and spoke to a manager and asked if they were in and answer was yes. When arriving after a long drive, the answer was no....they made a mistake. Why is this item so hard to get as compared to the regular lasagna which has such a large tray and is beef only. The other one has two trays and works fine for families. Would appreciate an answer.

Costco always tries to put my stuff in the person who came before me's cart. Gross! Why is there such attention paid to antibacterial wipes at the front door, and then all of that logic is thrown out the window when at the check out stand? I have to be uncomfortable and point out that I want the same cart I brought with me to the check stand. I do not want the little boy's sniffle germs from the customer who came to the check out stand before me. (He was a cute little boy, but why do I have to get his cold?!) Everybody needs to take notice and refuse the germs! Having said that, I understand that many people could care less. But, for those of us who get sick easily, we have to care about that kind of stuff.

Hey Costco sucks, let's get some things straight. You're lucky to have such a good job quit complaining. There are so many people who would kill for your job it just sounds like your ungrateful. Secondly it's a job. You do your best and go home. Quit worrying about everyone and everything else. They do not sign your check so keep your head up kid!! I don't suck up. I stand up for what I believe in. I have everything I need and they dont know who I am anyway. So I guess lastly if you're so unhappy because your managers do the best they can to impress their bosses.....quit. There are many unemployed people who would clock in happily and do your job. On a side note. When you have company coming into town, do you straighten up your house? Well maybe thats the same mentality that you see at your warehouse. It's called respect.

To the Employee from the Boca location. Its sad that there are people like you working for Costco. First, the company has an open door policy, if you really had a valid complaint, the Atlanta office would address it. If your complaint is an opinion that doesn't match the intention of the handbook. Then there is your answer. Your opinion is just an opinion. To be fair, you obviously are not not working with the management because you are here trying to taint the reputation of a good company and it's management. No, your best efforts are writing stupid remarks, malicious gossip, and slanting the truth. If you think your location is SO BAD, go work for somebody else. OR, maybe you should try being someone supportive in the location to help management. I have seen Jackie's notes from her employee meetings and I am sure she did everything to help her staff. You, on the other hand I have no doubt were someone who enjoyed spreading discontent among their fellow coworkers. I could guess that if you did leave, allot of your coworkers would be better off with not having to listen your daily rhetoric complaining.

@Costco G have little more respect for yourself bagface, sucking up on the corporate page is not gonna get u a promotion at Costco, its ppl like you who makes working at Costco aggravating as hell and oh yea question for you, are you mad? You better be glad ppl come on here to voice their opinions so u can make Costco a better place bc u sure as hell didnt build it yourself. Now thats off my chest, I am a employee from the Boca store and ima tell u,I dont care what noone says the managers stick up for one another to cover their tails, they act as like they are some type of secret service or something, the managers hardly work and when they do its only when their is bout to be a walk and they are about to get their tails chopped off. Listen to this THEY DO NOT FOLLOW THE HANDBOOK THERE. When someone is starting to see the downsides of things and you start to point things out, it gets shoved back in your face like you are the reason or the problem why the entire department or store is doing bad, Long story short, Boca Costco needs a makeover like starting with the head all the way down.

Whatever you do, DON'T order checks from Costco online!!! Worst experience ever in attempting to order business checks. Got the order wrong first time. Spoke with Customer Service for online orders, who promised corrections. Second order came WITHOUT all of those corrections!! PLUS, no deposit slips. Customer service says those have to be ordered separately, yet there is no such place to order them. In my 39 years of business, I have never had a check order come from a check printer without deposit slips, yet these guys wouldn't supply them without more money!!! What a bunch of incompetents in that check printing organization. Disgusting.

In what has for many years been a great relationship, I must tell you of a horrible experience I would not wish on my worst enemy. I thought is was time to reprice my insurance (home & auto). I went to my trusty Costco website and filled in the info to get a quote from Costco. Apparently this is just a lead service where Costco sends out all of your information (some very personal) to many many companies. Literally, within seconds of hitting the submit key my phone started ringing and my email inbox began to be bombarded with insurance solicitations. I answered the first call that came in and spent over 30 minutes on the phone repeating all the info I had input. When I hung up and saw all the voice mails and emails I realized I had really been screwed. The solicitations went on for months. There were easily 20-25 companies pursuing me. I spoke with some and asked to be taken off their list. I emailed some and asked to be taken off their list. Finally, after about four months the soliciations died down to a trickle. But then, around April 1st. It all started again. Somehow my name and info was sent out again for every friggen insurance agent in the known world to harrass me. I am again being bombarded by phone calls, emails and now even text messages. I can't get it to stop. Hey Sinegal or Jelinek I dare you to put yourself through this process. I really can't believe Costco does this do its members. I truely feel like I have been violated. It would have been easier to clear my name from identity theft than to get through this mess.

I am very upset at Costco, I believe someone at a Costco Store was trying to steal my credit info from my AMEX card. I rarely use this card and when i do i use it ONLY at Costco. I used this card at the Hayward store a couple weeks ago, then about a week later, I was notifed that someone had ordered a new card from my account and sent it to a address in Hayward CA (I dont live near there). Now the only way a new credit card can be ordered is to contact AMEX with a CC number and answer some security question (which is usually questions that would be availble in my Costo membership info). I called Costco Headquarters, intending to make them aware of what had almost happened to me, and got shuffled from person to person and nobody wanted to listen. I'm very upset that possibly someone from within a Costco store can be stealing CC info and nobody at the headquarters seemed to want listen.

I am not an employee but a loyal shopper. The service is getting so poooooor at the Gessner Rd. Store in Houston, TX. I have to make several trips to the pharmacy dept just to get on prescription. Costco is not like Walgreens and CVS neighborhood friendly so we have to make special trips. My last two times they were at of my medications so after standing in looooong lines I was told I would have to come back the next day. Today was a true experience!!!!!!!!!!!!! First it toooook forever for one lady to check out then when the next customer went to the check out his doctor never confirmed his prescription--instead of waiting on me--she closed down the department-to wait while the pharmacist filled a prescription for three pills. THEEEEEEEN I WENT TO BUY SOME DUNGENESS CRABS-I WAITED FOR THE MAN TO FILL THE ORDER IN FRONT OF ME. aBOUT A TEN MINUTE WAIT. A MAN WALKED UP JUST AS THE ORDER WAS FINISHED AND HE WAITED ON HIM FIRST. dOES cOSTCO DISCRIMINATE AGAINST WOMEN.?????????????????

Albuquerque, NM. Worst costco's ever!!! I am a former employee but remain a member. I would shop somewhere else (different building) but there are only 3 costco's in the whole state of New Mexico (all in albuquerque) and everybody knows each other. There is so much gossip and backstabbing among employees. I think Corporate needs to come in and clean house. These buildings are ran like and employees work like they are still union buildings. Albuquerque is not that big of a city so everybody that works there all grew up and went to school together, so everybody knows each others dirt, adds to it and spreads it like an epidemic. And I dont just mean the employees, its also the upper management, they are so NOT management material. I transfered in from a different state (10 years of employment) into albuquerque (5 years employment). My first 10 years was awesome, I was never written up or pulled into the office, I was a dedicated employee who recieved employee of the month, twice, and was eventually promoted to supervisor in my department. I tansferred to Albuquerque (big mistake on my part) cause the cost of living was cheaper and I bought a brand new 1500 sq. ft. house for $125,000 (where else can u do that?) At the albuquerque building I was written-up 3 times and pulled into the office twice. My work ethic and attitude never changed when I transferred in. With 15 years of employment, topped out at $21/Hr. and full time do u think I just quit for no reason. And trust me, I took the appropriate steps to report issues (even went over my direct managers head) but nothing ever or will ever change here. They just don't like people from out of state or if u dont want to be a part of their cliques. To all costco employees that are thinking about transffering into Albuquerque, my advise to u is......DONT DO IT!!! I still think Costco is a great company to work for and the members are great, just not the albuquerque buildings. Im not the only "out of state transferred employee" that thinks this way, I still know an employee and even a manager who transferred in and they hate it here. This review is solely about the albuquerque buildings and most of it's employees, not directly intended towards Costco as a company or it's members. If given the chance, I would work for Costco again just not in Albuquerque. Sorry this review is so long, but all this needs to be put out there to save the sanity of those thinking about transferring to albuquerque.

I'm not much different than AMY I've worked at my store nearly 8 years. Jan4th I hurt myself in my department. I continued to work with a brace On Jan 11th I requested Mar 7th and the 15th off for my birthday and wedding anniversary. It was approved. I've been dealing with breast cancer and was ordered to have follow up tests on Mar 9th that also was approved. Yesterday, my 1st day back in my department my boss tells me he can't give me the birthday off which I had planned since Jan. So what is it about management when someone truly enjoys their job why do they disreguard seniority and purposely pick and choose. The handbook should be toilet paper if it is not written to be true fact. I am high seniority in my department yet I'm being forced to close when there are many others under me. I put in for 6 days vacation April 1-6 there was nothing in the book yet my boss denied mine saying his was approved. When I questioned him he said in the days I last opened that there wasn't enough product available ( I had a brace on for 10 days and 5 lb restrictions) he didn't say anything till I questioned this? Does anyone in authority read these or even care? It's very discouraging that this great company doesn't seem to worry about this. Thanks for letting me vent