Bass Pro Shops, Inc Corporate Office & Headquarters

Yesterday I made a purchase at the Nashville, Tn location. The cashier was very distracted by the fact that a country music star was checking out a few registers over from her. In fact, she did not even put my purchased items in a bag before walking off to get a better view of the star. She left me there to bag my on items and with my signed copy of my debit receipt. After standing there for several minutes I asked her if she wanted the signed copy. She said yes and took it. She then preceded to walk around the store with my receipt in her hand. This made me very nervous especially given the amount of identity theft that takes place these days. I simplest followed her to see what she was going to do. She then asked me, "What do you want?" I replied, I want you to put my receipt and personal information where it goes. She finally returned to her register and put it on top with several other signed receipts from other customers. I said, that is not going to work. She sarcastically replied, there is where they go and she walked off. I then asked for the manager. A gentleman who was on the phone asked if he could help me. I explained the situation to him. He then went over to the register and put all the receipts in the door. I inquired as to the security policy related to the financial protection of their customers. He said the cashier did not follow policy and appolgized and called the store manager. He explained that he is only a shift manager. The store manager greeted me and I explained my concern. She appolgized and said she would speak to the cashier. I certainly hope so because this was a very poor practice being allowed to occur several times putting many people at increased risk.

Mine is not a review, but a act your management did.I have a 9yr granddaughter who is in hospital and I was able to have her for day.I took her to our okla city store and they gave me a ticket for time, got in line which I was early but the worker ask for the 6:30 group to get in line and the rest of us stand aside .Saw the amount that was there and then the rest of us got inline.I told the worker that im sorry but we can not stay.my granddaughter she had to be back at a cetain time,she kept saying please please but I said sweaty we have to be back at hospital,worker said let me talk with my manager and I said no cause I have work with public for years(Im 56) he insisted so I agreed.Manager came and said follow me,we got to see santa but what she did for us was unbeleaveable.They gave us their package at no charged and that was more then expected.My granddaughter was so happy and corse I was also.I just want to say thank you so much and please do some thing for her and the gentelman.Im sorry but I dont always remember names thought I could.Thank you for your team .nancy Spears of shawnee okla

Bass Pro Shop Mesa, Arizona has a group (Outdoor Traveler) giving BPS $2500 gift card for booking a Las Vegas resort room for $99. They DO NOT tell you that it is a sales gimmick for time-shares, that you have to listen to their hi-pressure spiel and that if you have to change your reservation without seven days notice you have to pay $100 cancellation fee. I question how they can charge this fee after you have paid for the room. Maybe illegal? Maybe a basis for a class action suit? Bass Pro Shops should not treat their customers (I am one of their first customers) a like this. Maybe now an ex-customer!

BASS PRO SHOULD BE ASHAMED OF THEMSELF. THEY ARE PROMOTING THE OUTDOOR-TRAVELER PACKAGE BUT WHEN YOU GO IT IS A SCAM. NOTHING IS THE SAME THAT THEY TELL YOU. YOU PEOPLE SHOULD GET YOUR CRAP TOGETHER . LAST TIME I BUY ANYTHING FROM THEM.

The Bass Pro shop's return policy is the worse I've have ever experienced. I bought an expensive St Croix fishing rod ($85) that broke at the rod tip the first time I cast a lure with it. Upon returning it I was told that they don't replace defective rods and that I had to send it back to the manufacturer. I called the Manufacturer and was told that I have to "Pay" $50 to have it replaced along with shipping "both ways". A little math will tell you that the company is getting their "wholesale" price to "replace" their defective products…including shipping cost. I just purchased a $62 cast net from Bass Pro that was defective. I had the receipt when attempting to return it but not my wife's debit card, who paid for it. I was told it could only be credited to her card. Attempted to return it again and was told they would not replace it because we didn't buy the warranty insurance even though the cashier never mentioned this at the time of purchase. If any of you out there shop @ home depot or Lowes, you know they honor their customers and have a no hassle return policy…even without the receipt. Common sense tells you that a store should stand behind the products they sell or find different suppliers. It should not be up to us consumers to hunt down their suppliers to make things right. Bass Pro has just lost another customer FOR LIFE that spent thousands each year in their store here in Savannah Ga.

Went to Garland store to buy transducer and one or more depthfinders and watched the salesman help a guy that brought his finder in to tell him how to use it while I stood there for 45minutes and he never spoke to us.I thought the store was in the selling business not teaching.Have classes to teach.Wait on the customer that wants to buy.Was going to buy a trolling motor if price and salesman info was good.Went to academy and bought two finders and still looking for trolling motor that will probally be bought at cabellas.Congratulations BPS you missed another sale.$2000.00 plus!

I will never buy a boat from these idiots again...poor service, financial office hires morons, and because of them, my credit score went down

Just to let you know. I was on facebook today because that is sometimes how my twin daughters and myself talk. I was replying to one of your posts of "what state has the best fishing" and my reply would have been "the state of mind". Almost immediately facebook said that I appeared to be posting spam and instantly baned me from any additional posts. I have loved your stores for years and have stated so on all my profiles. I've even gone as far as to directed friends to your locations. Other then a pair of 130 dollar work boots you sold me that came apart in a months time, this pissed me off. I am a highly decorated United States Marine Corps Veteran and not Spam. I have never had that happen to me. Not to worry, I'm sure my buddies in the Marine Corps League will laugh at me as well.

The Pro version does not iucnlde explicit technical support, however I'm always keen to help out if you post a comment here or email me! Also take a look at the documentation (see link at the top-right of this page) if you haven't done that already, most parameters should be documented.

Hi,i would need the PRO-version of your A*-Project for a student procjet. I'm interested for especially in the FleePath and in the RandomPath. Is there the possibility for a reduced price for students? Would be great, because i just need it for that one procjet! I have a student identification card if you want to see it.Great job! Thank you!best regardsthomas

i was looking to buy bass pro returns. please contact me if there is a way for me to do that m_green127@yahoo.com or 256 572 5777

Miss diagnosed my boat. My boat did not have forward but did drive reverse and forward once manually pulled the cable.. However bass pro said its cable issue they changed tr cable for 700$ and now I have no forward or reverse even if I manually pull the cable..apparently it's a "gear box issue" never take ur boat for service or anything last resort.

I use to shop at the Bass Pro in Grapevine till I was treated poorly and saw with my own eyes the lack of respect management has towards their employees. The Grapevine store is a bunch of teenagers and people just there to make a buck (which I honestly believe they make since they are all so unhappy looking) I saw a female manager actually snapping at one of the cashiers for not standing outside her register even though she had just finished with a customer. I don't like wasting my money at a place that demands their employees to work on holidays either. It's almost like the corporate office thinks family isn't important even though the corporate office is of course closed on holidays. What kind of business treats their employees like trash...BASS PRO SHOPS DOES. This company needs to get a clue on respect for people and learn how to train your associates and treat them better so they will actually stick around!

I purchased on line, I read rules and regulation I agreed, place my order. Next day I received a phone call from Bassproshop to verified the order and 5 days later I pick up the produt at the store I choose. Thank you BPS Miguel

I just got back from Springfield,Mo. Went to see how B-PR O to visit the Fred Bear museum. Wow!!!! Don't waste your time, they have butchered the collection that took Fred a lifetime to put together! While it was in Gainesville it was used by the schools to promote good hunting traits in our children, but now Bass Pro has just taken something so wonderful When they left with all costly items{ gold coins, collectables,}they left the most valuable item. When Fred had the museum in Grayling he had a sign fabricated for the museum, and when he moved the plant to Gainesville he brought that sign and several cast bears that were positioned at the entrance, and the sign was mounted to the roof of the museum. I now have that sign in my garage. I collect anything from the Fred Bear era. Shame on you BassPro for ruining such a good education tool.that would lead many children to shoot archery and in turn purchasing bows and arrows, but not to be after a company being selfish and greedy! Hope someday someone would end up with what is left,and put it to better use¡¡!!¡! With all these letters complaing, BassPro, could be going down.......

i went to bps in south cali. i was horable. drove 2 hours with over 300.00 ready to spend. they had nothing. they on stocked a small amout of what u can buy over the phone. they all seemed to much in a hurry to help. i will never go again yeah its cool if ur not shoping with a list. im going to be calling but a email would be nice. i now only shopping at tackel shops close to home and order my mad pacas and hooks and waights from u over the phone.

When someone buys guns in one of your stores and kills people with them...the least Respect you might show would be some on us sign of mourning on your website.

When someone buys guns in one of your stores (as last night in Colorado) and kills people with them...the least respect you might show the rest of us would be some simple sign of mourning on your website.

I have been going to BPS for years I have to drive 2 hrs away to get to BPS when I have a gander mtn in my same time went to Leeds al store and ran into a high pressure time share gimmick she would not take no for an answer I think Bps need to stick to the basics I think it will be a long time before I go back I spend $1000's of dollars there each year I find it hard to. Belive they have to stoop this low for money

I'm never buying another boat from Tracker or Bass Pro Shop and I will let others know as well. First while we are buying this boat, had our own financing so everything is going smoothly...HOWEVER the sales rep wants to tell us that had we came in 2 weeks ago we would have received $1,000 Bass Pro Gift Card. We were like can you give it to us. He was like, NO...THEN WHY SIT HERE AND TELL A CUSTOMER BUYING A $31,000 boat this?????? Now, let's move ahead 2 1/2 months.....I paid $31,000 for a Tahoe 228 less than 3 months ago, hit something under the water and lower unit is now under an insurance claim. Your dealership in Hendersonville's manager, Lenny, is aware and has spoken to my insurance rep and knows the check was cut, but refuses to order the parts to repair my boat unless I give them my credit card number to purchase those items! I have never had to pay for parts BEFORE the services or repairs have been done on any vehicle, boat, 4-wheeler....anything! My insurance company has a claim, your dealer knows this and knows it's been approved and check is cut...but HEY let's just keep this boat in our shop for an extra week of NOTHING and wait for her to receive her insurance check BEFORE we order the parts which may or MAY not be available and they will need to wait even LONGER to get their boat fixed! ONLY because it's a big ticket item...REALLY, it's a $31,000 (I'm sorry $45,000 retail) boat! It's Tracker's policy that they do not order BIG TICKET items to repair a boat because a person may or may not pick up their boat.....REALLY???? I've had this boat less than 3 months, it's summer, the kids are out of school, Trackers and spoken with State Farm and KNOWS the check is coming.....Really....really?