Autozone, Inc Corporate Office & Headquarters

every time i called the wenatchee store in washingto to get a price they put you on hold and never come back that is really bad for business i tell every don/t call for a price as they not give it to you/

ordered rear calipers for my 88 volvo had to wait .. northern weather... i got them on hte 7th and this morning was set to go replace them ,, and discovered i had 2 right rear calipers... went back the poinciana store ,, & the guy told me ide have to write another check and have one of them credited back to my account ,, so i have to write another check because they made a mistake ??? i told him to order the right part and call me when its in ...supposedly on the 14th

I could spend all day boring you with the multiple stories of how inconsiderate and rude the employees are. How the parts never quite fit and how their return policy is ridiculous. All i am going to say is it makes me happy that there are countless people that do not like the stores. The store on army trail road in carol stream Illinois is one of the worst but dont forget any of the other stores...

Call the auto zone in Humacao Puerto Rico to Ask a question about parts that ordered before with the store intead of driving to the store an a man call Robert argue with me and said that I had to go to the store in person in order for me to get that imformation and I was more than eleven miles away.I consider that was unconsiderate of his part and very bad customer service. I have visit other store as well. Aparently customer in autozone are less than human.Very bad.

Went to Auto Zone in Delta CO to see if my batterie was bad FYI it was 9' outside and the workers would not help me because it was 8:45pm and they were closing and 15 mins. By the way my hubby works offshore and I had 2 young kids in the car! I can't believe they treated me this way. I have never felt so helpless:(

I made a return to an AutoZone store in San Lorenzo California and they gave me a fake bill and I've been calling the store and the corporate offices for a month And a half without any results

Dealt with the manager on two different times.at the Eastpointe Mi on Gratiot Ave store by 9 Mile (There are two Auto Zones on Gratiot) He is sarcastic and rude, if he can't be nice to customers, he should get a different job, I spend a lot of money on auto parts. There is a Pep Boys right next to it, I will be spending my money there!

This morning I went to AutoZone store #5574 in Riverside CA and they tested my battery and it was confirmed it was bad. Even though it is under warranty and I had the receipt, I was told to come back later because they didn't have enough staff to help me. After coming home, my car would not start because of the battery! I called the regional office and the local store manager came to my house to change my battery, which was already owed to me. He was very short with me and never even apologized for me and my son being stranded. I will be calling corporate again and not dealing with AutoZone anymore. They just list a loyal customer.

store # 556130121 menifee co this store is known for its bad service the word is out on this store I ordered my part over the phone they took my credit card # and ordered the wrong part when I go 6 miles it not good

Very poor I got the app looking for a part with the number Call the one in pompano and they are out if stock Gave me a phone number and address for one that had 3 in north miami The phone number 10 minutes of rigging Finally called Hollywood store they gave merge warehouse number Finally after getting thru to n miami store They hung up 2 times asked for the part they so not have it it I will note ever use you company again Seems like incompetent people working there Sorry only Hollywood store was helpful

I for years have shopped at Auto Zone for a number of years, and recently went into my local store to find a disgusting lack of knowledge about really anything to do with the parts they sell . Then to top it off I tried to deal with store manager who seemed to busy trying to flirt with the little girls that he hires to work the counter [ picture a 50 yr old lame dude trying to flirt and impress a 17 year old girl ] It is pathetic and embarrassing to men everywhere . I will never go into the Fallriver, Ma on Rhode Island Avenue store again as long as i live .You would think someone would atleast need minimal Knowledge of auto parts to work in auto parts store .

Once again I want to thank you for having such wonderful stores and workers. I use the one in Sacramento on Fulton. I tell all of your great workers with great service. Telling woman that your stores are women friendly. I've taken people there and they liked it so much are still going there. This time I wan to commend Ted at the Fulton Sacramento CA store for the wonderful help with my battery. Keep up the great work

I had my car serviced for a wiring issue, I was told by shop battery not holding a charge. I just purchased this battery three wks prior from Autozone. I returned to the zone they ran their test "your battery is fine the person that worked on your car don't know what they talking about" and he refused to talk to the repairman that was on my phone. Told my husband he's not going to talk to him because he don't do something right. Went to a Better store O'Reily's I Respect My Customer Store and purchased a new battery guess what the battery from Autozone only had a 30% charge.

I left my battery at Auto Zone to have it charged. I was busy and fail to pit it up for 4 days. Auto Zone discarded by battery, I had to purchase a new battery. Auto Zone never called me even though they had my phone number. But at O'Riley's they are much easier to deal with

I purchased two Goodyear serpentine belts on 3/27/2009 from AutoZone which was pushed as "the last belt I would ever buy" as the belts came with a life time replacement warranty. Today (08/03/13) I went into the same AutoZone with my receipt and was told AutoZone didn't carry Goodyear belts any longer and would not honor the warranty! I will never return to AutoZone. I have shopped there for 32 years!

Was given a battery that was supposedly copatable with my truck. It started alright the next few hours the engine light came on. It shorted out the throttle body. Costing me $871.00 . To replace and program it wasn't big enough tocarrt current through out the vehicle.

the waiting around allthe time and getting the wrong parts they need to pay for my gas corporate dosent cajavascript:Recaptcha.reload()re thats why they dont post their no.time is money my friend.

Word of warning....do not allow any associate of AutoZone to do any work on your car. If they damage your car, Autozone take ZERO responsibility even though no damage waiver is signed. You have been warned!! Go to O'Reilys!!!

Ok, so a couple of months ago the AC went out in one of or cars, we live in el paso, where the heat is no joke. So we go in there almost every 2 weeks and we are told by the manager to come back in 2 weeks and they can order the part. Well its been 4 trips to the Dyer store in the NE of the city, and we were told again chine back in 2 weeks and we can order it. It now reaches 118 during the day, how much longer can this go on, we won't know because we well never use any off your stores again, we will go to the dealership to purchase or parts........pissed off military family.

Natick, MA store manager Brian Bought rear brakes pads and rotors - tried to use the discount coupon and received an argument & excuses but finally they gave it. Went home to see that I was over charged by $10. on both rotors. Printed the web-site price and received 3 different excuses over the phone as to why I was charge incorrectly. They told me to return to the store for my refund and I refused. I demanded I will report this to the A.G. & headquarters if I don't receive the refund at my door within 2 hours. I received cash at my home front door in 45minutes. Scam artists, thieves and liars, watch out. I will report it