1575 Reviews For AT&T Headquarters & Corporate Office

Message for CEO

If you can find the time in your day I would like to speak to you not to a recording

This is the worst service in wireless ever! I have repeatedly called AT&T for 17 years about my dropping calls issue and they have finally said this am that they can't provide consistent service to me for my wireless phone! I have been a customer with them for 17 years of spotty service…today the manager suggested I get a prepaid go phone so I won't have dropped calls! Imagine that!


Ok so what the heck is going on with this Company? My God 1 month with ATT is like being back in Nam.......Wow. I called for billing and still do not have an cash amount. Two hours on the phone dropped, rerouted, and still no supervisor to talk to......Good bye att.


I am a new customer (only 2 weeks) with AT&T and totally disappointed! I have been on a transfer roller coast for over 3 hours today and my problem still has not been resolved. I tried their "live chat" on their website and I was clearly dealing with someone from a foreign country. I would NEVER recommend AT&T and am in the process of switching to a different company right now.

AT&A is the worst!!

AT&T is the worst ever. They are so bad, I wish I could get with 1m people who have at&t get them to corp office and let them hear our issues

Worst Customer Service Ever

I cannot even describe how bad it is, I will take them to court if I must! What a joke in 2014, terrible customer service, find a training company and fix it, although I bet it is your culture and leadership


This company really needs to be run out of business it has the worst customer service ever!! If they didn't have a monopoly on phone service they wouldn't be in business for 5 min

all the negative above is true... but you cant even get corporate on the line 1 210 821 4105 maybe someone else ll have better luck btw that is a negative star

Try calling one of your stores sometime! if I was a corporate boss I would try taking my company back to the basics and provide customer service.

This is the worst company ever. They had notoriously and continuously charged me for items I never approved and I spent numerous hours on the phone being transferred from one person to the next repeating myself at least seven to ten times with great frustration. When I finally closed my account they once again tried to charge for services that were not due to them. It is the worst company ever.

No Service in Customer Service

This is the worst company I have ever dealt with!! I call every month with huge over charges or bc I was suspended due to their error. I get transferred over and over and no one knows what the other is doing. I am working on switching as we speak!

Our problem is we want the Hallmark channell. The rating is due to not having the HM channell, otherwise we love U-Verse.

horrible service

I have been dealing with the most horrible customer service center with At&t. I have been thrown from one rep to another for ten days now. I have been put on hold anywhere from 1 to 2 hrs at a time. You know how much I have gotten resolved? Absolutely nothing. I give At&t close to $500 a month and I am beyond disapointed in this company.


Tell your story to the TV station and ATT will start listening to their customers.

poor costomer service

your comp need people more effiicient especial the main supervisor in miami


your comp need people more effiicient especial the main supervisor in miami


Extremely poor customer service, promises made and not kept, inconsistent answers!

Customer Service

Worst customer service ever! I have tried for 2 days to speak to a manager and have been denied. After an hour on the phone today, yelling and screaming avery rude Sophia gets on the phone stating she was a supervisor, just not the call takers supervisor. She stated "The other supervisors are dealing with more important issues." She continued to speak in a rude tone and talk over me. I was denied the credit to my bill that I asked for. I will be finding a new provider.

ATT Is A Scam

Im on the phone with ATT right now as i am typing trying to talk to a manager, been on hold this time so far for 15min. i hate ATT Customer Service. if i knew an attorney i could Sue ATT i would 100%.... all my time and money and frustrations. and they always say i understand no they dont they dont even care. I really from my heart hate ATT.. and all they stand for. then they text me wondering if i would fill out a servey on how i feel, are you seroius' They must think im stupid. ATT you took so much money from me for know reason. took money out of my account and tell me you havent recieved it.

Well I have read many complaints which seem to revolve with the same issues of loss of wages or monies. I am going to find an attorney that handles class action suits. They need to be held accountable for their disregard for others finances. It is not right they make you stay for weeks at home hoping someone will show. It is not right they insult you. I am sure a good attorney could pull recorded messages with insults, and promises not kept. They are wrong. If they missed 7 days of work because " someone has to be at the residence they would be fired. Why is it okay for them to expect the consumer to do the same? it is unreasonable for them to expect this. Why does it take 7 days to turn on a service. I live in Indiana. I can drive to California and back in this time and they can't run a line 5 miles? REALLY?

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