180 Reviews For Wells Fargo Financial Inc Headquarters & Corporate Office

My husband & I were loyal Wachovia customers for over 15 years. Since Wells Fargo took over we have had nothing but problems. They continue to apply our boat loan payments incorrectly (applying it all to interest) and then call and harass indicating the payment is late!! The payments are not late......they are applied incorrectly to interest only!! I recently made a payment on 7/15/11 (not due until 7/19/11) for the regular payment plus additional $$ to be applied towards principal (we always pay more than the regular payment). This evening (on a Sunday night) at 7:00 P.M. I get a call from a rude individual wanting to know when I was planning on making the loan payment that was past due. I advised him to take a look at his computer screen and he would indeed see the payment was made (not late, but early) on the 19th and was applied incorrectly. I advised him I had already called the branch manager and he was in the process of getting it straightened out AGAIN!! He continued to insist the payment was late and wanted me to make the payment with him. This guy refused to listen. He then "suggested" that in the future I sign up for auto debit from my checking account to avoid future late payments!! Are you kidding me????? We have NEVER made a late payment!! It's just these idiots can't figure out how to properly apply the payments. Then because they just apply everything straight to interest, it appears as it a regular payment was never made. No, we won't be signing up for auto debit. First thing tomorrow morning I will be going to the local branch to close out all 4 of our accounts, and as soon as the IRAs and CDs mature, they will also be moved as well. We will also be seeking new financing for our boat loan.......these morons cannot be trusted! I am sick of dealing with this every time I make a loan payment.

I MADE A MISTAKE AND TRANSFER 750.00 TO MY AUTO LOAN BY ACCIDENT AND CALL THEM FOR A REFUND,THEY TOLD ME YES AND THAT IT WOULD TAKE UP TO 48HRS, I AM ON THE 7TH DAY AND I HAVEN'T GOT ANYTING BACK ALL MY CHECK WERE RETURN AND I GOT ALL THESE FEES. I CALLED CUSTOMER SERVICE AND THEY JUST KEEPING LYING TO ME THAT THE MONEY WILL BE IN MY BANK TOMMORROW, WHEN I ASKED TO SPEAK TO A SUPERVISOR I GET VOICEMAIL AND NO CALL RETURN, NOW I AM ON THIS PAGE TRYING TO GET A NUMBER FROM CORPORATE AND CAN'T FIND ANY NUMBER TO GET MY PROBLEM RESOLVED, AFTER THIS I WILL NEVER TELL ANYBODY TO GO WITH WELL FARGO, ALL MY FAMILY HAS ACCOUNTS WITH THEM, WHICH I WILL LET THEM KNOW THAT IF ANYTHING GOES WRONG EITH THEIR ACOOUNT, WELL FARGO ARE LIARS!!!!!!!AND WILL SCREWED YOU. DONT GET ANY THING THAT WELL FARGO HAS TO DO WITH PEOPLE!!!!!!!!

I received a mortgage credit approval from WELLS FARGO. The loan officer and the document processor requested all kinds of documentation from me. I had provided every documents that they requested, unfortunately none of those documents are acceptable. They were asking a documents that is impossible to get as it was never exist. Just like twisting your arms to make you admitted something that never happened. I very disappointed with their lack of communication. Very Unprofessional customer service.

Worst bank in the world.Couldn't wait to impose all kinds of fees on my account and then call you and make you feel miserable. Because I let my bank account get down to five dollars and then all of a sudden, Well Fargo decides I owe a ten dollar service fee without notification and then tap another thirtyfive onto that because lo and behold I'm overdrawn! How did that happen? Some man that sounds like the Terminator will then call you 20 times a day to ask you why you are a poor loser and cannot pay the 45 dollars in fees. This is when I say that my family is more important than any greedy corporation. If they want to ruin my credit, ruin it...I didnt get a big giant welfare check from the gov. like they did,piss off...

I am at my wits end with WF. My account has been compromised and I filed a fruad complaint and they closed my account and opened a new one assuring me that no more ACH debits would come out of my account.... WRONG.... This morning another ACH withdrawl came out overdrafting my account even further, I called again and told them that I was told that this would not happen. Then I am told that is not true that these will just roll over and even if I close my account completely that if these companies find my new account # Wells Fargo will put them through!!!! are you kidding me???? At what point do I have control over my acount? I also talked to a lady at the EX office this morning and told her I really don't want to have to close my account and move to another bank and she tells me well unfortunetly sometimes that is what you have to do. So I guess that is what I will do, So much for customer service........

If I could I would even rate them lower then poor, they have ruined my life. Everyone you talk to in the bank tells differnt stories on how to deal with things, you do what one tells you to do and then your told by someone else in their bank that I should do something else. Right now I am Living on the streets because I can't get the dispute fixed with my house.

Taking into consideration all charges and debits, I had approximately $135.00 in my checking account. All of a sudden it's gone. I contacted Wells Fargo and they did nothing for me.

My wife and i have asked many times for 'proof of clear title' on our house but Wells Fargo has so far refused everytime. We believe that we are a victom of Mortgage fraud and plan on pursuing this in court because we have been left with no choice. Wells Fargo bought our note from the bank we financed thru during the heyday of the MERS fiasco and as a result of our research believe that the original title is gone and Wells Fargo is not in legal possession of it. This is why they have refused to provide us with a copy... instead they are trying to take our house. There is a very successful Law Firm in San Diego, California that has beaten Bank of America on every lawsuit of this nature and now they are going after Wells Fargo. They have undisputed evidence that Wells Fargo has commited illegal practices against thousands of Mortgage customers.

I chose wells fargo for a home loan. I worked with them for 46 days supplied all the information they needed. I was led to believe we were closing on May 27. I have a girlfriend with two small children. I was living on a month to month lease. I was told by Mara worm who was my loan coordinater that everything looked good. I gave my notice to the landlord on May 10. I spent 240.00 for a home inspection. I also paid 300.00 for a engineer certificate. I gave them 500 earnest money. She also told my realter that there was no red flags and everything looked good. I received a call two days before closing to tell me that i did not qualify. Wells Fargo created a situation to where i am homeless. These people do not deserve anybody's business. They are liar's!!!!!! I paid 540.00 of my hard earned money to be told 46 days later and 4 reviews from a underwriter that i was rejected. It is the holiday weekend i bet they are enjoying there homes this weekend. When and i am homeless with a girlfriend and two small children. To whoever thinks of using Wells Fargo for a home loan don't. Listen to my story. I am 44 years old till the day i die i will tell everyone who will listen how you Mara Worm and Wells Fargo destroyed a person's dream. Good night Mara i hope you enjoy having a roof over your head because of your actions two small children and 2 adults don't have a roof over there's.

well their are a lot of names under the sun that i can call wells fargo. but i will not say them. but wells fargo is the worst bank ever. because my boyfriend had a joint account with is going to be ex wife. he has explain to them what was going on. and why he took his money out and closed his side of the account. he had asked to take his name off of her side and just make the account hers. but they were like she has to be here to sign off on that. well he ends up finding out that his wife took her money out and went somewhere else to bank but kept theirs open. and that the account has been overdrawn. well he also found out that she had been writting hot checks or whatever. and the account had been overdrawn by like 2,700 dollars. well the bank ended up closing the account. but when he found out she was doing this. he had started asking them again to take is name off. because he didn't want anything to do with what she was doing. and that he had his three kids to think about. but they still refused and said that they don't care and that they just want the money.

WELLS FARGO SUCKS !~ They treat their customers like SHIT. They are whores in the financial world ! AVOID these LEACHES as they will try to suck you dry. They screwed up an insurance payment on our loan and added to the overall loan instead of the escrow account. Caused our house payment to go up. THEIR ERROR , and they refused to REVERSE THEIR MISTAKE.

I'VE BEEN A WELLS FARGO CUSTOMER FOR WELL OVER 20 YEARS. I APPLIED FOR A SECRET SHOPPER JOB AND I WAS GIVEN A ASSIGNMENT. I WAS MAILED 2 US POSTAL MONEY ORDERS FOR THE AMOUNT OF 970.00 EACH. I TOOK THE MONEY ORDERS TO WELLS FARGO AND SHOWED THE TELLER MY SECRET SHOPPER LETTER, I TOLD HER I DID NOT KNOW IF THE MONEY ORDERS WERE REAL OR IF THIS SECRET SHOPPER WAS A SCAM. THE TELLER PUT THE MONEY ORDERS UP TO THE LIGHT, PUNCHED SOME NUMBERS INTO HER COMPUTER AND TOLD ME THEY WERE REAL, SHE CASHED THE MONEY ORDERS. MY ASSIGNMENT WAS TO TAKE THE MONEY ORDERS TO WESTERN UNION AND TRANSFER THE MONEY TO THE PHILLIPINES USING MONEY IN MINUTES. 2 DAYS LATER I RECEIVED 6 MORE MONEY ORDERS FOR 970.00 EACH AGAIN ASKING ME TO CASH AND TRANSFER VIA WESTERN UNION. I THOUGHT SOMETHING WAS NOT RIGHT BECAUSE MY OTHER ASSIGNMENT WAS SUPPOSED TO BE FOR A RESTAURANT. I CALLED THE FBI, THE FBI TOLD ME TO TAKE THE MONEY ORDERS TO THE POST OFFICE AND THE POSTAL WORKER SAID THESE ARE FAKE. TURNS OUT I OWE WELLS FARGO 1940.00. I DON'T THINK ITS RIGHT I PUT MY TRUST IN THE TELLER, I SHOWED HER MY LETTER AND TOLD HER I THOUGHT IT MIGHT BE A SCAM TO TELL ME IF THE MONEY ORDERS WERE REAL, SHE SAID THEY WERE AND THEY WERE'NT. I TALKED TO THE MANAGER AT WELLS FARGO WHO WAS VERY RUDE, SHE PROTECTED THE TELLER, SHE DID NOT WANT TO LISTEN TO WHAT I HAD TO SAY. I NO LONGER WANT TO DEAL WITH WELLS FARGO, I AM GOING TO TELL ALL MY FAMILY AND FRIENDS ABOUT MY EXPERIENCE WITH WELLS FARGO, AND NOW I AM OUT 1940.00, I THINK THE TELLER SHOULD PAY THE MONEY SINCE SHE DID NOT DO HER JOB. THE POSTAL WORKER SAID IF THE TELLER WOULD HAVE USED THE LIGHT TO CHECK THE MONEY ORDERS SHE WOULD HAVE KNOWN THEY WERE'NT REAL BECAUSE THE REAL ONES HAVE A RED STRIP.

I banked thete for yearss I got a direct deposit advance and I always pay them back never late then never a payment plan always in full and when I got my last text because I was over 40 dollars they took everything I wouldn't let me even get a dollar I'm a single mom and did my bed and they didn't even wanna help me even though they always got their money I hope they go to hell I hate them in 1 ever bank there again they are the worst bank I hope it go out of business or everybody lose their jobs W

I made Wells Fargo an offer to settle a debt if they would just stop harassing everyone that I have ever known in my life! I also have filed two complaints with Comptroller of Currency. The last call left on my answering machine said, "This is Sue, you had better call us by 10 PM or else you will be sorry" That was weeks ago. I am waiting for an answer to my offer. My last response to Wells Fargo CEO was, "Come get the car. I will be waiting for you; and I do know the state laws. I will be standing on my property with Finnbar, my dog by my side my grandpa's old Charlie in my hand. Wear your suit and make your peace with the Lord. I am a USA citizen born, raised, and hard working. However, you are a crook and will be greeted as such" Still waiting.

I have up until the economic fall been a top payer and had near perfect credit most of my life. I fell behind on my credit card and oh my gosh, they call 10 times a day and I am getting so sick of it. I pay them $100 to $200 a month, and this is very hard for me without being employed fulltime for so long, and it is the best I can do for now. They are now sending threatening letters saying they will take legal action. My question to anyone who may know the answer is, can they sue you even if you are paying what you can in a timely manner every month??? I am behind by $600 and they are threatening me constantly. What can I do to stop this.

THIS LETTER IS IN REGUARDS TO ONE OF THE LARGEST, TOP RATED, HOME MORTGAGE LENDERS, WELLS FARGO, AND THEIR DECEITFUL, FALSE REPRESENTATION IN DEALING WITH HOME LOAN MODIFICATIONS/ REDUCTIONS. PRESIDENT OBAMA PUT TOGETHER A $75B MORTGAGE RELIEF PROGRAM, WHICH PROVIDES INCENTIVES(MONEY) TO LENDERS THAT HELP QUALIFIYING HOME OWNERS ON THE VERGE OF FORCLOSURE , THE GOAL WAS TO LOWER MONTHLY MORTGAGE PAYMENTS TO SUSTANIABLE LEVELS, BUT THE OUTCOME HAS BEEN THAT QUALIFYING HOMEOWNERS HAVE BEEN SCAMED AND THROWN INTO FORCLOSURE MORE THAN BEFORE. THE FACT IS THAT INCOMPETANT LENDERS ARE RECEIEVEING MONEIES BEFORE THE COMPLETION OF THIS LOAN MODICFICATION / REDUCTION PROCESS. HOMEOWNERS ARE BEING TOLD IN GOOD FAITH "THEY QUALIFIY " AND WHILE IN THE PROCESS OF COMPLETION , THEY ARE FORCLOSED ON , I KNOW THIS FIRST HAND, I TOO WAS FORCLOSED ON WITHOUT ANY EXPLANATION. ON 07-2010 WELLS FARGO TOLD ME , I QUALIFIED FOR A LOAN REDUCTION/MODIFICATION BUT I NEEDED TO PAY 2300.00 FOR APPROVAL. I WIRED THEM 2300.00 THAT DAY. 08-2010 WELLS FARGO PHONED ME WITH SOME QUESTIONS , THEY TOLD ME EVERYTHING WAS COMPLETE AND APPROVED . I TOLD THEM THAT I WOULD LIKE TO HAVE MY MONTHLY MORTGAGE PAYMENT DEDUCTED OUT OF BANK ACCOUNT, THEY WILL MAIL ME THE FORM. 11-2010 RECEIVED THE FORM FOR DEBITING BANK ACCOUNT, I PHONED WELLS FARGO WITH SOME QUESTIONS , AND WAS TOLD MORTGAGE PAYMENT/DEBIT WOULD START 12-2010 THEN 4 MONTHS LATER( 3-24-2011 )I HAVE A NOTICE OF TRUSTEE'S SALE, POSTED ON MY DOOR THAT MY HOME IS TO BE AUCTIONED OFF ON 4-13-2011. WHAT HAPPENED ???????? I PHONED WELLS FARGO AND ASKED FOR SOME EXPLANATIONS, WHY DIDN'T THEY MAIL SOMETHING?? PHONE ME?? TRY TO CONTACT ME?? THEY HAVE ALL MY CORRECT INFORMATION. I ASKED FOR AN AMOUNT THAT WE OWE THEM NOW ? SO I COULD PAY IT. I WAS TOLD "ITS NOT IN MY FILE?" "SO LETS GET THE PAPER WORK STARTED AGAIN" AND I COULD ASK FOR A FORCLOSURE SUSPENSION, SO WE DID. I WAS TOLD TO CALL BACK AND CHECK ON LOAN MODIFICATION/REDUCTION APPROVAL AND THE FORCLOSURE SUSPENSION. I CALLED DAILY, SOMTEIMES TWICE CHECKING. NOTHING HAD BEEN POSTED. 4-06-2011 I TELEPHONED WELLS FARGO AGAIN , NOTHING WAS POSTED , I AGAIN ASKED ABOUT A AMOUNT WE COULD PAY TO STOP THE FORCLOSURE ?? AND WAS TOLD , AGAIN, " NOTHING HAD BEEN POSTED" I ASKED "WHATS TAKING SO LONG" I WAS TOLD " IF I PAY THEM $3200.00 THINGS WOULD SPEED UP, GET GOING FASTER. " I REMINDED HER THAT BACK ON 7/10 I PAID $2300,00 TO QUALIFY, AND NOW I AM IN FORCLOSURE WITH A SALE DATE JUST A FEW DAYS AWAY . I WANT TO KNOW WHERE THAT MONEY WENT?? AND WHAT HAPPENED?? I WAS TOLD "ITS NOT IN MY FILE" 4-12-11 I RECEIVED A PHONE CALL A DAY BEFORE MY HOUSE IS TO BE AUCTIONED, I HAD BEEN DENIED, BUT NOW THEY HAVE AN AMOUNT I COULD PAY TO SAVE MY HOUSE , BUT NOW ITS TOO LATE TO PAY WHY WASN'T I TOLD an AMOUNT ? THEN I ASKED FOR SUPRVISOR AND WAS TOLD THAT, "THEY DO THE SAME THING AS A SUPERVISOR WOULD , SO HOW CAN THEY HELP ME TODAY?" THEY ALSO INFORMED ME THAT " WELLS FARGO ALMOST ALWAYS BUY THE HOUSES BACK ??' I DIDN'T UNDERSTAND AT THE TIME WHAT THIS MEANT , I WAS TOLD " WELLS FARGO WILL GET INTOUCH WITH ME AFTER THE AUCTIONING OFF OF MY HOUSE AND TRY TO WORK A PLAN THAT SUITS ME? MY HOUSE WAS AUCTIONED OFF THE NEXT DAY, 2 WEEKS LATER I RECEIVE PAPERS THAT FREDDIE MAC BOUGHT IT , SO THAT WAS WHAT THEY MEANT. I THEN PHONED A WELL FARGOS LOAN SPECIALIST LOCALLY I KNOW AND WAS TOLD "THIS IS A GAME WELLS FARGO PLAYS , "JUST DO EVERYTHING THEY ASK AND IT SHOULD WORK OUT" BUT WHAT HE SHOULD OF SAID WAS , "JUST DO WHAT THEY ASK AND MOVE OUT " WE ARE HARD WORKING , TAX PAYING, LAW ABIDING, U.S. .CITIZENS AND DESEREVE BETTER, ESPECIALLY, SINCE ITS TAX PAYING DOLLARS BEING USED ! ANY HELP OR INFO WOULD BE APPRECIATED I CAN BE REACHED AT CACHU67@AOL.COM. OR laura cachu 825 saginaw dinuba,ca 93618 559-591-8643 559-590-5828

I was with Wachovia Dealer Services which became Wells Fargo. I contacted them when I lost my job due to budget cuts. I was threatened with "jail" if I didn't pay. I was also told that my monthly payment would never be lower because I lost my job. I now have a complaint to Comptroller of Currency against Wells Fargo for illegal practices. My family and friends have been contacted by Wells Fargo call agents in other states regarding my account. They have threatened one of our family friends by letter to seize his checking accounts to pay my late fees and insurance costs. Wells Fargo call agents are usually unintelligible and this causes confusion. My mother was called on Easter about my account. We are all proceding with legal action against this company. Do not trust this bank.

Wachovia was selected by my late husband to handle his estate together with his lawyer, a daughter and me as trustees. My husband passed away in Nov. 2008. Since then Wachovia and Wells Fargo have merged. I was recently informed by a Wells Fargo banker that the bank had made a mistake - sending Quarterly payments over the intercvening years from a CRT to the remainder (University my husband attended) and not to me. These payments were intended to come to me during my lifetime. I was told by my banker 'you will receive funds originating in June 2008 and an intendedQuarterly payout of the funds going forward." The funds were to come to me BEGINNING on March 30, 2011. I was called by my banker in March to say there was a delay" but April 30 was "certain". April 30 has come and gone. The banker can provide no reasonable answer to my query. This is a puzzling way to treat a customer. I can prove the funds are mine. I have it in writing from the bank. What to do?

Wells Fargo is trying to destroy the average American! We got two payments behind in our truck, which was initially loaned through "Wachovia Bank", in 2005. We owe less than one year's worth of payments, but because we got behind, and one has been sent in since then, they said their attorneys and our attorney for a Chapter 13 bankruptcy payment plan, said we had to make up the difference for these two payments by paying an almost additional $200.00 on top of our already high (over $500.00) truck payment, for one year, and never be late! We are letting other bills go in order to make this payment! We struggled to make the original payment, and that's why, after some necessary medical bills, we were late with two payments, to begin with! So what in the heck makes them think we can make an additional two hundred dollar payment on top of that, without losing something else? They know it is almost impossible, so this tells me they want us to lose the truck! We have invested almost $35,000.00 in this truck already, so why would we purposely want to lose it? COME ON!! They didn't give us any other options! But that's not the clincher! Today, after almost two months of paying this outlandish amount, we receive a letter in the mail from the Chapter 13 Trustee, stating that they are increasing our payback amount from $192.00, to $578.00, in order to pay for Wells Fargo attorney fees, incurred from this deal they came up with, to up our truck payment! CAN YOU BELIEVE THIS?? So...not only are they raising our already high truck payment up almost $200.00, but now they are raising a payment we have been steadily making, and were almost completed(would have been in about four more payments), to $386.00 more, a month, on top of the already way out of reach truck payment, in order to FORCE US TO LOSE OUR TRUCK, and whatever else we lose along the way!! Are you telling me that Wells Fargo, the GREEDY MILLIONAIRE COMPANY, can not afford to pay for the attorneys that they, themselves, hired to fight us to make us pay more money for a truck that they've already decided they intend to take away from us?? They are INHUMAN, LOWER THAN A SNAKE'S BELLY, SCUM OF THE EARTH, and those are my kind words for them!! They would, no doubt, put a family out "literally" onto the street, with no house, no food, no clothes, and no vehicle, and laugh about it while they ate steak and lobster and drank martinis at their local pub, without blinking an eye! God will get you, Wells Fargo, for this, and I hope I'm living to see it HAPPEN!! What goes around comes around, and YOU WILL GET YOURS, and I, along with so many other poor Americans will be smiling once you do!!

hi, everybody i have a question. my dad was in the armed forces and hes rest in peace now. but since thats happen i get money from the govt. because of that and my mom takes control of all of it because im a minor can she do that? and can i freeze the account or how can i take full control of it. please help me.

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