800 Walnut Des Moines, IA 50309
(515)243-2131
Reviews For Wells Fargo Financial Inc Corporate Office
Yvette  | 5/4/12 |
| The worst people to do business with. I authorized them to debit my account for fifty seven dollars. Not only did they take fifty seven dollars but they took an addition one hundred fifty five dollars and seventeen cents from my account that I did not authorized. This have been going on for three weeks. I wrote a dispute but no one has done anything yet. The reps are rude and never have a supervisor for you to talk with. DO NOT DO BUSINESS WITH THESE PEOPLE. The billing dispute department does not take phone calls just faxes. WTF How the hell you steal my dam money and no one can explain to me what is going on. What kind of customer service is this? | |
| Amy | 5/7/12 |
| I have two car loans with Wells Fargo. They "lost" my cash payment on one of my payments last month. They called to state that I had failed to pay, and I was unable to find my receipt. I inquired if they had double posted to the second loan, and they said no. They charged me late fees and penalties, and today my new statement arrives.....oh and theres my missing money...posted as a double payment to the wrong account. Also, I want to state, shame on Wells Fargo for firing Yolanda Quesada. How could you possible justify firing a 58 year old woman, who you've done nothing but give awards and praise to for years, for locating a 40 year old shop lifting charge from 1972 when she was a teenager. Bravo on making your work place safe from ex convicts. Give me a break. | |
| J Saint | 5/9/12 |
| Had an auto loan with them for the last 6 years. Paid it off in September 2011, got mailed the title, figured everything was good to go. Now we just went to buy a new truck and wells fargo is reporting it a whopping $36.00 past due and over 180 days late! We've tried calling, disputing with the credit agencies and to no avail. Contacting a lawyer today. | |
Maximino Acosta  | 5/15/12 |
| I can help the bank make money on your so closehomes. This will not cost the banks a penny. | |
| Lisa | 5/16/12 |
| Wells Fargo Bank can make your hard times worst. They took me, a working mom, with a husband laid off for 4 months and TOOK ALL THE MONEY out of my bank account and my joint bank account each one time. The money was for our RENT, and now we can be facing EVICTION. I was only behind 4 payments of $250 plus fees and interest and they have tele-transferred $6,800.00 of the only cash we have earned. Wells Fargo wants you to pay them while they simultaneously shutting down your ability to even get gas or get to work or keep your children housed. The COLLECTION PERSON DINA BARNES of Phoenix, AZ lies to you and work on commission, and her supervisor, JANINE WALTERS, won't return calls. In 2010, WF paid out $2 million for illegal profiteering from their practice of ordering insufficient funds fees from the largest transactions down to the least. Now, in 2012, WF will take all of your money out of your account and leave you HOMELESS to get their money. Fourteen years of good standing, and during four months of hardship,they create more problems.We are starting a lawsuit, and I am thinking of putting together a class action lawsuit if I see there is a need for it. | |
| jason | 5/1/12 |
| The young teller deposited the wrong amount into my checking account because she didn't read the amount printed on the check and misread the numerical figure. I had to make several phone calls to resolve the discrepancy. When I call the 800-number, customer service doesn't always have the notes on my account,or the reference number, which was provided to me if I needed to check back with them. It usually ends with me giving up and terminating the call. | |
| e rating of -----1000000000000000000 | 4/17/12 |
| A dependable customer for many years. These people do not care about anyone but themselves! Way too big and the left hand does not know what the right hand is doing! Call reps are annoying and rude, will not listen to hardships that anyone has these days. All they care about is money/ NOT good customers for many years. Oh, JUST forget how much money we have made YOU, when we miss one payment. Enjoy it...You will not take your precious money to Heaven if you get there!!!!! Your bar of Gold you will try to take with you is nothing more than pavement to JESUS. I am moving my mortgage, car and all of my accounts elsewhere. | |
| | 4/11/12 |
| I am not happy with Wells Fargo right now. I have been with them since they were Southtrust Bank and right now, I feel that they do not care. They have it not personal but business mentality. I really do not appreciate the supervisors not calling me back when they are suppose to. They drafted money out of my savings account to compensate a business account that was closed because of another company unauthorized drafting out of my account. When I called to discuss the issue, one person told me that they will resubmit the money and to call my local branch and have someone call them. Well after he called, they told him that they could not do anything and that the account was closed. Such liars!! They told me what to do and also that it would be put back in my account!! It not that I do not want to pay the amount, which I feel like I should not have to, but it is that I should not have to pay the full amount because Wells Fargo kept allowing the same company to draft money out of my account sometimes once or twice a day. I am about to close my other 3 accounts and go else where!! | |
| a.c.e | 3/13/12 |
| I can't take it anymore with this bank! I have two words to describe the business ethics of Wells Fargo and its people - NAZI BANK!!! WF's business practices are ruthless, manipulating, and deceiving. They don't care about their customers, they won't fix any problems as a result of their error or negligence, but will tell you that they did only to find out, after dialing over 6 different numbers and talking to various different reps, that they didn't do anything. They will hold you accountable for EVERYTHING. They are LIARS and won't disclose anything to you, but give you the round around. I have so many horror stories with these folks that I could write a mini-novel - no joke! I do think over the last few years, since the early to mid 2000's, they began changing and have gotten worse over time. I'd like to know if anyone has ever taken out a home equity line of credit with them and were told one thing at time of signing only to find out 2-3 years later that it was ALL FALSE! Yes, this happened to us. We were advised that our loan was a fixed rate with a fixed monthly amount, and that it would be paid off in 3 years - I confirmed this several times over the phone with the schmuck who was trying to sell me this loan, as well as the rep at the bank at time of signing(our conversation was recorded so the rep (Bridget) made it appear). Well, I began to notice as time went on that the amounts were not fixed and that it seemed we were just paying interest ONLY!! Not to mention getting slapped with a $75 annual fee - yes, ANNUAL FEE!! We were never told this nor were we told that the loan we had taken out was really an interest only loan for like 30 years. We were stumped! LIARS, LIARS, LIARS. Now they're trying to sell me a new 'revised' home equity loan to make it 'better' so they say. B.S!! DO NOT APPLY FOR ANYTHING with this bank they will drain you and your funds. I have plenty more horror stories to dish, but running out of time and space. We will be changing banks soon, because they are exhausting to deal with on ALL levels. Please do not bank with this bank. Keep paper records, because they WILL take online access away of any accounts that you have and won't give you any info other than send you an email stating that 'you' the customer requested to have your billing delivery method changed (never did). Yes, they did this to one of our CC accounts even though they received payment ON TIME!! I tried to get information from them as to how to access my account and online statements and they refused to give me any information other than a bunch of different numbers to call. They said I had to go to the bank, show them my id to even just get my account number again, but yet they want to ask me all kinds of personal information that they shouldn't be asking over the phone. BASTARDS! This bank and its people will cause you great stress and anxiety. | |
| edward j. huminski | 2/13/12 |
| my complaint deals with cashing "bearer bonds", otherwise known as zero coupon bonds that over years earns 8%..............was never charged to cash them before.........now, upon cashing them, i am charged 10%.......this is tantamount to stealing in my opinion..........complains to the bank manager were fruitless!........ wells Fargo is now capitalizing on my long term investments by charging more than these investments earn.... they just found another way to get their hands in private investor's pockets...............unless they reverse this discrepancy, i will also be changing bankers.......... a responsible response would be appreciated....... | |
| Wells Fargo victim | 2/4/12 |
| Multiple harassing phone calls even after I sent the cease and desist order one of the call center employees said I needed in order to remove my phone number from their list. Too many of the call center workers are rude and condescending! | |
| Joan Schrader | 2/5/12 |
| I too learned the hard way that Wells Fargo is not a reputable bank. I closed out four accounts with them. The fourth account had to remain open until I was assured the direct deposit had in fact stopped. However when I went in to close it I found that I was charged a $10 penalty for not having a direct deposit. It was very underhanded in my estimation. If I hadn't paid it I would have had another $10 penalty the following month. They would not close it until the penalty was paid. In other words I was put over the barrel. Damned if you do and damned if you don't. I wonder why they don't realize the best advertising is by word of mouth and I will spread the word. Actually Credit Unions are the way to go these days. | |
| Dr.Kattyeses | 1/29/12 |
| KATTYESES FINANCIAL LOANS We offer loans at 2% interest rate (Between 1,000 USD to 100,000,000 USD). Get back if interested: We will furnish you with further instructions. Regards, DR. KATTYESES CHIEF EXECUTIVE OFFICER Contact email: kattyeses@gmail.com | |
| Tom | 1/26/12 |
| Wells Fargo by far is the worst bank I have ever encountered! I had to deal with this bank many moons ago here in Charlotte, NC and they were the worst back at that time! I knew once they acquired Wachovia that unfortunately that bank was going down the tubes. Well it has here in Charlotte and I'm in the process of taking all my money and going to a bank that really cares about their customers. Everyone that knew me by name at my old Wachovia bank is now gone and they have hired people that don't know me except by my bank account number. Nobody answers the phone at this bank anymore and that statement is coming from another bank that trying calling them last week and had to wait forever till someone picked up the phone. When asked why they don't answer the phone the response was we wait for it to go to the 800 number and if it doesn't we don't answer it at all. Now that is customer service!! I had two calls in two days ago with Wells Fargo one to a Branch Manager and one to the Home Equity Supervisor in Portland, Oregon about my Line One coming to term and neither one of these people contacted me! | |
| Crystal | 1/26/12 |
| On 12/30, I had 3 accounts with Wells Fargo, two checking and one savings. I never used one of the checking account and it was negative like $.87 (not dollars, but cents). I transferred $1,090.87 to clear up the negative. I did this transaction online. Well the very next morning, I went to my account online and noticed the account and money GONE. Now, I am a single mother to two girls and this was my RENT money. I called the bank immediately once I saw this. The reps were really confused, but nothing could be done because it was New Years Eve, plus no branches have lobbies open on the weekend. I was then informed BY A SUPERVISOR that the money would be automatically transferred back into my account on the 3rd, which was technically the next business day. I also called and talked to the branch manager, and was informed the same thing. So since I got this information, I wrote the check for my rent because it usually takes two days to come out. Well, the check bounced because wells fargo did not return my money. I received an NSF fee for the transaction. I was then told that a case was open and the money would be in there on the 6th. The case was closed, but the money was never returned. I was then told that it would take 15 business days from the last transaction for the money to be returned. I had a supervisor fax my landlord a statement to let her know that the money was really there, so she has been very understanding of what is going on, but no matter what, I was still charged a late fee, nsf fee, and administrative fee from my landlord because today is the 26th AND THEY STILL HAVEN'T RETURNED MY MONEY!!! I have a letter in writing from wells fargo telling me the date when it was going to be returned (which was yesterday, 1/26) and now that I just checked my account yet again, it's still not there. My landlord is growing impatient, but can you blame her. I had no other choice to contact a lawyer because this is too much that I am going through. Plus, I just might be losing my home because of their mix up. | |
| Mona | 1/26/12 |
| Okay so my problem is that my very expensive school had doubled charged me for something that I didn't know about and when I tried to get the money back they kept claiming that they had nothing to do with it. So I called wells fargo and told them that my account was in a negative balance of $240 and it wasn't my fault. Now the man I had talked to was very nice and understanding and he had suggested that I file a claim against the school so that the money would go back and my account would be OK. Now I am thinking that everything is okie dokey but guess not because I got off the phone with one of them most rude a$$holes ever. This woman was trying to prove me wrong that the school didn't over charge me even though I had proof that they did. Now the worst part was the fact that she was trying to make it seem that I was lying and not just that she was patronizing me the whole time. Fudge wells fargo I am going to find another place to bank at. | |
| Greg | 1/25/12 |
| I am frustrated with Wells Fargo. They have asked us to do over a thousand dollars in inspections and show that my new wifes house is leased out. We have someone that will be moving into the house in a week. Our orinal closing date was a week ago. After all the time waiting and spending out of pocket money for the inspections, wells fargo tell our insurance company not to proceed because we may not be continuing with the loan. They did not even tell us. We had to hear it from someone else. I make 180k a year and I can even get a loan for 215K. My Credit is very good. I have been with Wells fargo from the day they took over NBA. If they did not want to give me a loan, why did they make me get all those inspections and pay for it out ot my pocket. Now I may get sued from the people who are going to lease my house. I will loose the erntest money and the money spent on inspections. Thank you Wells Fargo. | |
| ECARTER | 1/25/12 |
| This Transition killed me as a customer. I have been a loyal Wachovia which is now Wells Fargo customer for years since I been a teen at that. Since the Transition, I had nothing but issues with Wells Fargo in which I have never had Before with Wachovia. I thought Banking on line will be beneficial for me but, it just gives me more of a headache. I will love to see any Pending Transactions on my account even though the merchant did not take the funds the day of. NO ONE USES A CHECK BOOK ANYMORE NOW A DAYS!! So why do I have to balance my on line banking and a check book at the same time. I called and spoke with an Alonzo(If that is his real name) with customer service AT 12 NOON TODAY 01/25/2012 who was VERY RUDE AND NOT TOO HELPFUL - HE kept cutting me off and all I wanted to do was make sure an online payment was going to be processed properly. I having been giving Wells Fargo the benefit of the doubt for too long and feel it will be better to close ALL 3 OF MY ACCOUNTS and take my funds to a CREDIT UNION and not deal with these frivolous issues. The small things can be a huge headache and this is ridiculous to go through the run around I just went through due to an online purchase. | |
| Crystal | 1/25/12 |
| For the first time in my life I set up an account and it was with Wells Fargo. For the first 3 months everything was fine. The next month I took a trip back home to Missouri to visit my sick mother. It think I was there for 2 1/2- 3 weeks. When I returned I checked my mail and noticed that I had an envelope from Wells Fargo stating that my account was over drawn $3,221.84... I called the bank and asked them to explain the paper work. She started telling me that my card was used here, there, checks were wrote, and ATM withdrawals had been made. I freaked out and told her that I was coming up there!! When I got there the lady that I was talking to takes me to a table with a computer and started showing me everything. The bad part about all of this is I only had one debit card to my account, that I had with me in Missouri ( all the charges were done where I lived at)Since I had no checks to my account I asked to see the copy of the checks.. They names on the check belonged to an old man that lived in Texas!!! you could clearly see that my name was no where on the checks!!! I told here that she needed to fix it and put my money back in my account. She told me that I have to prove that all of the other withdrawals and the purchases weren't me. Said that I need to ask for all the videos from the stores and bring them back to her. I left ( with a few choice words left behind) called a lawyer and they said if they could prove it was me then I don't get anything back ( duh) and if they show with their finding that its not me they owe all that money back plus his fee's... I called the little heifer back at the bank told her what he said and that was the last time I heard from them other than the check I received in the mail 2 weeks later. Since then I have never had a bank account again, I have no debt, and have all for of my children with their own piggy banks ( in a safe) with money for college! Wells Fargo is a joke and they need to not be in business anymore!!!!!! | |
| alan | 1/21/12 |
| I have brain cancer. I have been working on a load mod for my home with WF for almost a year. Every month there is a foreclosure date. then they say my paperwork is too old and I need to start over. that is because they claim they do not get it, which they do or they take too long to get to it. Now foreclosure date is set for Jan. 24 and they are asking me for more difficult paperwork BUT they said they probably will go through with the foreclosure. I am ill I am trying to work- I have given them everything they need for a year. I will be on the street with my wife. how do I get to the top of their corporate ladder ? do I have to involve my state legislators? any ideas would be appreciated ASAP. | |
| Chris | 1/13/12 |
| I have two words that describe Wells Fargo! YOU SUCK! our house was flooded in September of '11 and it took us forever to get a check from the INS company and then we had to send it to Welss Fargo and now they will not send us any $ until we have an inspection. well we did that and then they gives us FEDex tracking # to have it overnight, but when i check the site it still says initiated which means yeah Wells Fargo never sent it out FedEX, so i call everyday and a supervisor tells me it did go out yesterday fedex but the site still says nothing and so i call back and then he proceeds to tell me that it went out regular mail! are you kidding me! Wells Fargo has a bunch of idiots working in the property loss dept! if they had a zero rating i would give that they suck | |
| T. Scofield | 1/10/12 |
| I received a new debit card from Wells Fargo thinking it was because it was part of the change from Wachovia. However when my husband didn't receive his I called Customer Service. They said my card was "in conversion". In asking what that meant I was told a merchant reported my card information had been compromised. When I asked who the merchant was they said they did not know. I know the bank is required by law to maintain and report that information so for them to tell me they don't know is absurd. I have written a letter to Wells Fargo's Senior Executive Vice President asking for the information. I'm waiting for their answer. My goal is to determine who the merchant was and to change Wells Fargo's practices regarding notifying card holders when there has been a credit card breach. I believe the media and customers can and should put pressure to bear on such an important and timely issue. | |
| Donna | 1/10/12 |
| WELLS FARGO has got to be the worst bank ever. They are absolutely worthless and their customer service SUCKS! If there was a 0 star for beyond poor, I would have picked that one. I physically went into pay off a home project loan at a Wells Fargo that was due that day and they said I could not do it there. I then went home and tried to call and make the payment. Customer Service was closed. I then went on their website to pay but they wanted me to open an account with them and take out automatic payments. Forget that, all I wanted to do was pay my $7065 loan off. I did not finish filling in the online application. With no other options, I went on my online bank acct with another bank and paid in full. Now I am stuck with a $25 late fee. They have never heard of courtesy or understanding. If I had my wish, NO ONE would bank with WELLS FARGO!!! | |
| yohonia m. martin abbas | 1/6/12 |
| listen,i am currently in litigation with wells fargo and it breaks my heart. my grandparants banked with you for as long as i can remember. the point is,this could have been easily handled had i just been given the reembursement of the fraudulently spent funds. now post wachovia i'm in the system with an undetermined amount of interest. after not being allowed the courtesy, of what is now odveous. i am angry and upset however there are parts of my being that do not want to have to add any more bad press to your financial orginization than has already happened. please dont misunderstand my effort in loyalty to an american institution. there is only a step or two to the post office to make this all too much. i will no longer try to issue you compremise the next time we are in communication it will be in the for of northern district court form.please believe me dave holt and i where in touch for more than a year to no conclusion why do i have to be profiled as either not in position to handle the responsibility to myself and family for what has happened to us, do i accept that you dont respect me enough to not have me have to involve litigations where you have no idea that i will not allow you to manuver through and around. this has caused me great pain, | |
| Lauren | 1/4/12 |
| This bank is RIDICULOUS! All of my friends and some family owe incredible fees to this bank and no one seems to know how. I owe -500.00 and I surely didn't spend that much. When i was with Wachovia I didn't have a problem, as soon as it transferred to Wells Fargo everything went down hill. I would not recommend this bank to anyone. | |
| JM | 1/4/12 |
| I have 2 complaints about Trilegiant, Wells Fargo's highly recommended identity theft protection company. Reason #1. It would appear that the harassing phone calls I'd been receiving all of which related to outstanding debt that I don't have, and that had been steadily increasing from 0 to 5 per day, may be coming from Trilegiant's subsidiaries.....and indirectly from Wells Fargo because they promote Trielgiant and its so called identity theft service. After re-upping my info on the "do not call" list, the calls have stopped. HOWEVER, and this is what I find odd, for the first time since I joined Trilegiant back in May of 09, I received a "what does Trilegiant Corporation do with your personal information" form. In that form it states that I CANNOT opt out of their telemarketing programs. I happen to know Trilegiant has a telemarketing department in Tennessee that markets "bank services" among other things. Trilegiant also has offices in New York, Ohio, and I believe Colorado and Florida, and who knows what other state or country. These bank services may include, but may not limited to harassing collection agency tactics. If these tactics begin again, I will know beyond a shadow of a doubt that Trilegiant is behind them all..... because I don't owe any money to anyone. Even my house is paid for. If you are getting harassing (often automated) phone calls, google the number because you aren't alone. Reason #2.... After an attempt on my identity in Aug of 11, that I managed to get straightened out by myself, there are still some things on my credit report that I want to get cleared off. In November 2011, I filled out the required form to get them to give me their summary report of the 3 credit card companies. This form has to be submitted before they will do anything. Its now January 2012 and I called to find out why I haven't received my summary report....... and I find out they have a record of receiving my form but they can't find it and haven't done anything with it. If this were an emergency, the perpetrators would have drained every account I own by now. It is the nature of this company to pass the buck and I was referred to another woman who referred me to a voice mail message supposedly some place in Ohio. I don't have a good feeling about Trilegiant, it is a multifaceted company and the right hand never knows what the left hand is doing and consequently there are more than the normal amount of mistakes. The fact that they also do telemarketing for some extra bucks makes me suspicious. | |
| Cheryl Emry | 1/2/12 |
| Fees, very disappointing. Now you charge a fee for the checking account and a fee for the ATM card. $10.00 a month! For what? I originally chose you because you were fee free. So, bye bye Wells Fargo, too bad you were bought out. You are loosing 2 customers because you decided to charge fees. | |
| | 12/16/11 |
| good afternoon; I WAS FINE UNTIL WHO EVER IN THE HELL HAD TO CHANGE OUR BANK OVER TO WELLS FARGO AND ONE OF MY FAVORITE PEOPLE THAT WORK THERE BY THE NAME OF PETER HAD ON THIS REDICIULOUS NAME BADGE WITH JUST HIS FIRST NAME ONLY AND I TALKD TO ONE OF THE MOST STUPIDIST I GUESS HE MUST HAVE BEEN A BANK MANAGER ABOUT THAT AND ALL HE DID WAS LAUGH AND WHEN I WALKED INTO THE BELLEVIEW ALEXANDRIA BRANCH OFF OF FT. HUNT AND BELLEVIEW RD AND SAW ALL THE STUPID PONIES AND HOW U GOT ONE FOR FREE AND THE OTHER PERSON GOT AND EXTRA $35.00 THAT MADE ME EVEN THAT MUCH MADDER AND I MEAN IT WAS STUPID AND I MEAN STUPID AS THE DAY IS LONG SEEING ALL THOSE STUPID PONIES AS U WALK INTO A BUSINESS AND I DON'T CARE WHAT U ALL WERE ADVITERSIDING IT ALMOST MADE ME THROW UP AND I DO MEAN LITERALLY THROW UP I DON'T THINK I WILL BE ABLE TO WALK INTO THAT WELLS FARGO BRANCH AGAIN AFTER SEEING THOSE STUPID STUPID PONIES AND I WISH U WOULD TAKE CARE OF MY FRIENDS NAME BADGE AND CENTER ALL THE EMPLOYEES NAME IN THE MIDDLE OF THE BADE IT WOULD MAKE IT LOOK NICER MAN AM I MAD ABOUT THE WHOLE SITUATION AGAIN, I WAS PERFECTLY HAPPY UNTIL U ALL HAD TO GO TO WELLS FARGO. I HOPE U ALL HAVE A MISERABLE AND I DO MEAN MISERABLE HOLIDAY AND NEW YEARS AS WELL. I CAN'T BELIEVE WHAT ONE HAS TO DO TO GET A FREE PONY AND THE FRIEND OR WHATEVER GETS THE EXTRA $35.00 to BOOT I JUST CAN'T GET OVER THAT PARTTTTTTTTTTTTTTT DAM IT TO HELL AND I MEAN DAM IT TO HELL AND I HOPE EVERYONE OUT THERE READS MY EMAIL. IF I CAN GET INTO FACE BOOK I WILL TRYYYYYYYYYYYY. KITTY7734@msn.commmmmmmmmmmmmmmmmmmmmmmmmmmmm | |
| | 12/18/11 |
| Tony,, wells fargo used the bailout money to purchase wachovia. It cost them 17 billion dollars. that left them with 8 billion. So if they only needed 8 billion to stay a float, then why were they given 25 billion? A bill was pushed through congress amending FDIC rule no. 14 allowing wells fargo to circumvent and buy wachovia out from under citi bank. The rabbit hole runs deep. I have a home loan from wachovia, i tried to modify for over a year. wells fargo denied it twice. Well they immediately decided to foreclose as soon as i got behind, but to their dismay they found that i never signed the deed of trust, making it unenforcable. So now their sueing me for reformation of the deed of trust, and unjust enrichment. UNJUST INRICHMENT.... WHAT HIPOCRATES, They got a free bank plus 8 billion cash for being a failure. I have 30,000 invested in my home since i got the mortgage. they dont have anything invested in it. Take your money out of this bank. This bank is about to fall hard, and youll never get your money after they do. | |
| Theo V. White | 12/14/11 |
| I put 30,000.00 in an account one year ago.Its never been touch,i went to wellfargo at 101 w.1st Street and spoke to the manager Ed Brown to ask him who been deeping into my account without my permissiom.That money is my house money,and they,ve been taking money out of all three of my accounts and i told them i want my money put back because you are not suppose to take out of that special account.The bank owes me one thosand dollars and wont put it back and i think its a shame wellsfargo is STEALING my money and think its okay,have these dum fools lost their minds or what.I filed a complaint with the BBB and waiting to hear back..I will be closing these accounts after i get my money back.They do nothing but lie to you.Ed Brown the manager done nothing to fix the situation...Sanford,Fla 32771 You,d be better off putting your money in a hole in the groud the way banks are stealing today. | |
| Dolores Barbosa | 12/7/11 |
| I as a customer I'm very dispointed. I had a very bad experence with indenty thieft and treat by the bank no different. I went to close my orginal accounts Checking and Savings, due to the Indenty theift. I was told that the accounts had to be open 24 hrs, for any checks to clear. The I called into the bank, to request again to close my accounts. I was told that they would be unable to close them over the phone. But, not to worry that they would close themselfs after time goes by. Never told that I would inquire servies charges. Then I had to make my car pay with Balboa thrift online bill pay. I never thaught it would pull from the old account. Then the next day I was on bill pay I notice that I was overdrafted on the old account. I didn't understand after the account has been tag for indenty thieft. again I called the bank and they told me that there is a curser that switches account. which I didn't notice the first time. So I made another payment again on the correct account, think that 1st payment against the old account didn't clear. So, I walked into a bank in Fontana where I live and I was told that the payment from the original account had cleared. So immediate transfered money to cover that payment. But, I was left with a service charge. You would think after all that had been throught. I would be forgiven the service charge. But, to insult me more I has a supervisior by name Brenda @ Market & Produce bank branch Los Angeles, calif. Explained too me that the mistake was made by me on it was done online, and they were unable to reverse the service charge. A complete joke. Because, I was unable to close my account in first place. I would never committed the stupide mistake. Then i was ask by this stupid supervisior that accounts had to be zero out. That I had transfer money into that account, so she can close it. I asked go ahead and transfer the money. Again she told she was unable to do the transfer. But, any other reason the bank is able to transer money from account. I still ask, how did anything clear if it was locked account. I have been with this bank since 1988. I have never been so insulted over $39.00 dollars. Now that the accounts have a zero balance. I still have to wait 24 hours to close. The whole expierence has been a big bad Joke. Maybe in time these stupid accounts will close. god forbid it be urgent situation. and still had to pay $39.00 Services charge. This supervisior should be fired. Again her name was Brenda from Market & Produce branch in Los Angeles, calif. Rude !!!!!! | |
| B.Moore | 11/30/11 |
| This is absolutely the worst bank ever. I went into the bank and made 3 deposites, it was 2 checks and 1 cash deposite. A couple of days later, my check deposite was showing, but not my cash. I had thrown my receipt away as I was walking out the bank. I strongly beleive tha teller saw me throw it away and went back into my account and deleted my transaction amd he took my money. So i have been to the bank 2 times and they claim they couldnt find anything. They check the person who took my deposites journal for that day and its not showing that he did the deposite for cash. So I have been trying to talk to the branch manager and each time she is on another line and will not return my phone calls. I asked if they could pull the camera to see that i gave him the deposite, and they act like they cant do it. I am going to close out all of my accounts and suggest to people not to bank there. | |
| Mary L. Mitchell | 11/28/11 |
| I give Wells Fargo a rating less than poor "0" rating. I was recently off work sick with Congestive Heart Failure and asked Wells Fargo my mortgage lender for assistance. Guess what? They refused to help me and I got the same old bad customer service. I have never been late or missed a payment. You try to be a good customer, but they provide you with bad customer services. When I called several times for assistance, they would start with the telephone hang ups, then the requests for doctor/medical statements, income information, and then finally about 4 months later, we can't help you, you're not eligible for any of our programs. What programs? How is that you can't provide your customers with some form of assistance when we are coming to you asking for help. I was so hurt by them that I didn't know what to do (they make a bad heart worst). I even talked to them about other solutions such as a skip payment option, lower payments (payment reductions) for a short period of time, etc. As you can see, I still have not recovered from this ordeal. Wells Fargo and Mr. John Stumpf, we all remember when you asked the government for assistance and got it! Shame on you! | |
| Adam | 11/28/11 |
| Wells Fargo is sucks, I really don't know where to start. I have been doing really great with my local "small" bank. Great customer service, no monthly services, transparent and lots of other great world class services that I really appreciate. One day I just stopped by to cash a check at Wells Fargo. Their customer service explained to me that I could open a checking account so that i would not require to pay a $5 for cashing a check every time I go to them. I thought why not letus do a checking account for now. I have no time at the moment. They said, you know what, just give me your info and leave the rest for us. I provided them with all required info. the next day the deliver a package that has 3 accounts checking, saving and money market. I never asked for three accounts. so the send me a letter along with the package to be signed and returned. I should have not signed the letter, before reviewing the terms (wasn't mentioned on the letter itself). Later it happen to be that I would have to make a transaction between the account every month which means I have to have money on my accounts every time. I didn't do any transaction on my accounts for 2 months. Based on their terms I have to pay a service fees of $10 $15 $25 for each account whenever there is no transaction. you know what I closed all of the accounts -- that is ridiculous - transparency is important. | |
| dianna | 11/17/11 |
| i am suppose to be a customer of wells fargo, but they seemed to have miss placed a ckeck issued from the state of ohio sent to sc, then johnathan tuggle sent it on to nc, to a rebbcia at the back office then it went on a other wagon train to somewhere out west maybe sd. no one is sure where it is at this time. my retirement fund is not making me any money. I wounder if i can get frequent travel miles on this check. i thought the pony express extistic. all kidding aside i am not a happy camper. ITS MY MONEY AND I WANT IT NOW!!!!!! | |
| Ann | 11/3/11 |
| I am so disgusted with Wells Fargo Customer Service. They are incompetent, everyone you speak to about a matter gives you different information and they do not take responsibility for their actions. Customer service is just horrible. If the company is training them to treat customers badly eventually they will be out of business. My issue is with a credit card which I agreed to be on a program for repayment but things had changed and I wanted them to lower the payment and they refused. So I requested to be removed from the program and 30 days later it is was not done. They do not care if you have to call them a 100 times. I wish they will get their act together. | |
| MRS RUTHEL | 11/6/11 |
| Attn, Welcome to Mrs Ruthel Palmer Financial House as part of its welfare package is offering a floating loan at 3% interest rate .This is to help individuals,Student and companies reach their financial objectives any interest one should contact us VIA Email:ruthel.palmers34@hotmail.com Please, provide us with the following: Full Name,2)Home Address,3)Phone,4)Mobile,6) Country,7)Occupation,8)Sex,9) Age,10)Amount Needed, 11)Monthly Income,12)Loan Duration,Loan Purpose Best Regard Mrs Ruthel Palmer | |
| RClayton | 11/8/11 |
| The worst service I have ever seen. I had 2 accounts which were long paid off and yet my credit report shows balance amount owed for many months. I have called several times, spent at least an 30 minutes on the phone with their customer reps, faxed over request for credit bureau corrections and yet the same issue continues. Today, on my placing a follow up call on my last faxed in request for credit report correction, the rep would not give me her name, would not research further where my account could be located, although I told her she had to go to the achieves in order to find the account. It appears that there is no responsibility for this financial institution to comply with Fair Credit Report Regulations and no way to enforce that they comply. WELLS FARGO FINANCIAL SUCKS! | |
| lori kent | 10/28/11 |
| I have had my car for 1 year and was never late till now with Wells Fargo and I have had the WORST CUSTOMER SEVICE EVER!!! I am going thru a very difficult time and I called your customer service department to get some help for extension on my car payment. The first female Rep did not give her name and was VERY RUDE to me when I was explaining my Hardship she said "ARE YOU DONE?" and refused to listen to me. Then without telling me transfered the call to what i was told was my asigned Rep Joe, who refused to tell me his name just kept saying how can i help you? When I finally got his first name (did not give last name) and he keep talking over me and refused to listen to my problem, told me to call back when my hardship was over and then hung up on me. There was no SERVICE received from your customer service department and I have been good customer. Now that i need help I get none. I just wanted you to know how bad the customer sevice is in your Auto Finance Department. I am requesting a call back from a supervisor so that proper arrangements can be made to bring my account back to good standing. My Name is Lori Kent and my car is financed in the state of Arizona. I WILL LET EVERYONE I KNOW NOT TO USE WELL FARGO FOR ANY SERVICES AUTO OR OTHER FROM THIS EXPERIANCE UNLESS THIS IS RESOLVE QUICKLY! 2009 MITSUBISHI GALANT. | |
| Shevez | 10/26/11 |
| WELLS FARGO SUCKS THEY SCREWED MY WHOLE ACCOUNT UP THEY MADE A MISTAKE VERIFYING MY CHECK AN SAID I WAS TRYING TO COMITT FRAUD WITCH WAS A LIE. THEY HAD CLOSED MY ACCOUNT AND CALLED THE POLICE AN TOLD ME I COULD NEVER COME BACK TO THE BANK. I HAD ASKED WHAT ABOUT MY MONEY AND THEY TOLD ME LOSS PREVENTION WOULD CONTACT ME WHITCH THEY STILL HAVENT AFTER 4 WEEKS. I HAD LOST MY HOUSE BECAUSE THEY ARE HOLDING MY MONEY BECAUSE OF THERE MISTAKE AN I DNT KNOW HOW TO GET AHOLD OF LOSS PREVENTION. I LOST SO MUCH HAVEING AN ACCOUNT WITH THEM. I HAVE BEEN TALKING TO MY LAWYER AND I AM TRYING TO GET THIS STRAIGHT BUT IF YOU FEEL YOU WANT A WELLS FARGO ACCOUNT I WOULDNT THEY ARE A BAD BAD BANK THEY MAKE TOO TOO MANY MISTAKES THEN BLAME US STAY AWAY. ANY BANK IS BETTER THAN THEM THANK YYOU FOR READINNG AND PLEASE TAKE THIS IN TO CONSIDERATION | |
| Iris | 10/24/11 |
| I went out to eat with my 2 year old daughter and my bank card was declined. I only had 20.00 cash on me, (not enough) so I called customer service and they told me that the card I am using is closed and I need to give them my checking and savings account number. I do not have these memorized. I use this card for everything. I gave them my social sec #, my daughters social, answered security questions too ..but since I could not remember the last purchase amount (exact dollars and cents) they informed me that they can not do anything for me. I told them the name of the store and the dollar amount but since I could not remember that it was $20.32 and not $20.92 they told me to go to a branch (AT 6:30pm)CLOSED. I called three times and when I asked to speak to a supervisor they said no mam. He will tell you the same thing I am telling you. Knowing that I would probably be arrested if I walked out of the restaurant without paying, my husband had to leave work to pay my bill. I went the next day and closed out all my accounts. Customer service did not care about my issue at the restaurant, well being, or how I was going to get home now that they completely closed my main accounts and access to all my funds. The bank informed me that my account was POSSIBLY closed because I made more than 6 purchases in one day????? but they are not quite sure. WELLSFARGO will have no problem leaving it's customers stranded with no explanation and no cash!! | |
| Belinda Hunter | 10/17/11 |
| I am officially switching from Wells Fargo and anyone thats offiliated with them. Their service is not what you want! I went to the ATM to deposit money and as always it was conveniently down, so I deposited the money into the night deposit box. Here it is 9:42 and it is still not showing in my acct. I called the branch to let them know that I would like it if they could go ahead and post it because I had some things to take care of this morning. They said they dont usually post money left in the night dep until later. (WTH)! Anyway I explained what was going on and they said they would pull it and post it. Here it is 30 min later and its still not posted. So I called back just to be told that they were short and would get to it shortly, so I asked to speak to the manager. After holding the phone for all of 8 minutes and 15 seconds (I know because my phone keeps track) I finally hang up and call back. Then I am told that she is on a conference call. I hold for about 4 more minutes and hang up and call the so called Corporate office I thought it was. And I talk to some guy name Barry who tells me they have no human resource dept for bank complaints. I said well who do I talk to to make a complaint. He said I DONT KNOW< CALL THE BRANCH MAYBE. Ok thaT'S REAL SMART CALL THE BRANCH WHO ALREADY DOESNT GIVE A FLYING FLIP TO COMPLAIN ON THEM??? Barry was very limited in the knowledge and info he gave me and since he wouldnt give me a last name any bank employee that is high enough up in the company that cares to handle the poor customer service andsituation he can be reached at (800)869-3557 if his name is really Barry which I am beginning to think is not! I just needed to vent my frustrations but today I will be changing my direct deposit and acct to our company's credit union entirely. This is like the 3rd run in I have had since Wachovia swithched to Wells Fargo enough already. | |
| Eddie Carlile | 10/13/11 |
| All the banks today have changed since the 1990's. Basically they only want to make big loans only. In the 1990's I could borrow as low as $1500 dollars up to $5000 dollars with just my signiture. Not any more, and if you are a senior citizen like I am on a fixed income you might as well FORGET about trying to borrow ANY amount of money from Wells Fargo or any of the mainstream big banks today UNLESS you want to pledge everything you own to get that loan! WELLS FARGO will not loan less than $5000 dollars to anyone and to get that you got to put up your property and house as collateral for it! My wife and I own a small home and 8 acres of land in Florida-FREE AND CLEAR NO MONEY OWED OUT ON IT. We have a two year old horse breeding operation on it with a nice sized barn. I wanted to borrow $4000 dollars a while back to clear off 2 more acres for pasture and to have a well drilled as city/county water to expensive to be watering pasture grass with. WELLS FARGO would not loan me the money-$4000 dollars citing they would loan me $5000 or more if I would put up the deed to everything we own! Needless to say I told them NO WAY was I going to put up a collateral that was more than 20 TIMES MORE than the amount I was trying to borrow, and me as a senior citizen on a fixed income should not have been used as a EXCUSE to require that much collateral to begin with! TO be truthful about Wells Fargo I have not had any problems with their accuracy regarding me and my wife's bank accounts there. We have banked at our particular bank location now for 10 years. However we only keep enough money in our accounts to keep the accounts open cause the way I look at it is this- WHY SHOULD WE leave any excess money in their bank for them to make interest off of when they want to try and BLOODSUCKER us like a back street PAWN SHOP if we should apply to borrow any money from them!! The bottom line with WElls Fargo is this-- They would rather not make a loan to a SENIOR CITIZEN RETIREE on a fixed lown income UNLESS THEY AGREE TO SIGN OVER EVERYTHING THEY OWN as collateral- BUT they will make a MULTI THOUSAND DOLLAR LOAN TO a NON SENIOR PERSON who is still in the work force making a $100k a year whose NET WORTH is MINUS $520 thousand dollars to include $40 thousand dollars in credit card DEBTS! I know that to be a fact because I am speaking of a friend of mine! He is in debt up to his eyeballs with ZERO NET WORTH, while my wife and I have a net worth over $125 thousand dollars, BUT I AM A RETIRED SENIOR CITIZEN ON A FIXED INCOME SO FOR ME TO BORROW A MEASLY $5 thousand dollars from WELLS FARGO I HAVE TO LET THEM HOLD A DEED WORTH $125 thousand dollars or more,LOL, THEY CAN KEEP THEIR LOANS AND STICK THEM WHERE THE SUN DON'T SHINE as far as I AM CONCERNED! About half or more of the Senior citizens in this small town we live in has already taken their money out of WELLS FARGO BANK and REGIONS BANK and now banking with a credit union along with about 70% percent of the non young retirees in this town. WE will be joining them next month ourselves! | |
| Blaine | 10/13/11 |
| I'll keep this brief, but 3 strikes your out. In the past short while they have shorted me almost $600 of interest, but I caught them so they credited my account, it took them almost 3 weeks to put $33,500 of my money from a certified check they wrote out to me back into my account and now finally I needed a document notarized and they wouldn't do it because the notary has been instructed not to do that for anything having to do with court. I walked across the street to a bank that I have no account with and they notarized it for me no questions asked. My personal banker next day said it was a new state law. She won't even call me now at my request. I withdrew $350,000 on the spot and opened a new account with Anchor Bank. These people have taken arrogance to a whole new level. She did send me an email however saying she was sorry to lose me as a customer, but keep her mind for future. | |
| Going to be a financial riot | 10/11/11 |
| Wells fargo is the devils advocates home. While they make us suffer an pay by their rules and scam filled policy they want to get as much money out of us as possible. Look at how the deal went down with Citibank, they slithered on their belly along wall street and coiled up to strike. How they went about that deal was absolutely horrible. Wells fargo is going down. This institution will be broken and served justice by the very people whom they scam. They do not care about you and how you are, they just want to impose fees and high interest and repo your cars and forclose your home. They do not care about if you have a family or if you have a place to go. I just wish a billion flyers goes out to every american to not do business with wells fargo. And if they ask why tell them to look up the consumer reports on the bank. 95% of their customer HATES wells fargo. | |
| Mrs Barbara Arnold | 10/10/11 |
| Hello Every One, My Name is Mrs Barbara Arnold, i live in USA and life is worth living comfortably for me and my family now and i really have never seen goodness shown to me this much in my life as i am a struggling mum with three kids and i have been going through a serious problem as my husband encountered a terrible accident last two weeks, and the doctors states that he needs to undergo a delicate surgery for him to be able to walk again and i could not afford the bill for his surgery then i went to the bank for a loan and they turn me down stating that i have no credit card, from there i run to my father and he was not able to help, then when i was browsing through yahoo answers and i came across a loan lender Mr Prosper Hook who provides loans at an affordable interest rate and i have been hearing about so many scams on the Internet but at this my desperate situation, i had no choice than to give it an attempt and surprisingly it was all like a dream, i received a loan of $35,000 USD and i payed for my husband surgery and thank GOD today he is okay and can walk and is working and the burden is longer so much on me any more and we can feed well and my family is happy today and i said to my self that i will shout aloud to the world of the wonders of GOD to me through this GOD fearing lender Mr Prosper Hook and i will advise anyone in genuine and serious need of loan to contact this GOD fearing man via prosperhooksloancompany.link07@yahoo.com and i want you all to pray for this man for me THANKS | |
| Julie Faith | 10/5/11 |
I am posting this on all other sites dealing w/ Wells Fargo complaints & clear, clear, wrongs to their clients. I have heard several complainants suggesting class action or whatever appropriate suits. I too have been cursed,outright called a liar, CONSTANTLY interruped-(never aloud to speak),& after completley working all things out with my bank, was still called a liar & white trash All over a SSI check mistake & 285$. The & in many common thread I am seeing that this is extremely intrusive,& in many cases, defaming & slanderous. I more of these posts than I can count, i have heard serious mention of grounds for a lawsuit. If you agree, plese post back, I will open an email site only for this, & as a group, see if we have legal grounds. Thank you in advance. | |
| Patricia Anderson | 9/26/11 |
| I have been with Wachovia since 2003 and never had a problem with them. Wells Fargo is a different story. I deposited a check from my contractor into my account for a little less then 3000.00 I day and a half later, my account is negative and when i called customer service, I was told his check bounced but they would re-run the check back thru since it was his business account. When i called to check on my account i was told by loss prevention (idiots) that the check was redeposited and if they didnt received word from his bank that funds werent available, the money would be placed back into my account on 9-22-11. The funds were placed in my account but I was not allowed to access my account. I called loss prevention again and was told by someone else that my account was in the process of closing therefore I could not access my own money. I go to the branch where i deposited the check and spoke with the branch manager(joke) and she informed me of the same thing. I told her my paycheck was about to hit the bank and i needed to know if i could access it. Of course she took my number down and said let me send them an email and I will call you back. Never heard from her. Friday morning (6 am) I call the bank and was told my paycheck was deposited and i could actually go in and close my account. Before I left, i received a letter from Wells Fargo and it said that my account was closing due to a check that was deposited and later returend for insufficient funds therefore suspending all transactions. The letter stated my account would close on 10-3-11 and a cashiers check would be sent my mail, taking up to 3 days. I drive back to the branch only to find the branch manager was not in, so I spoke with someone else. Loss prevention said the only way they could release my funds is if the branch manager got with her district manager and he appealed the decision of loss prevention. The guy is telling loss prevention that I have had no money since the 14 of September and they said there is nothing they could do. SO the guy calls the branch manager and she says that she tried to call me but didnt get a hold of me, my phone never rang, and she did get with her DM and he said he would not make an appeal to release my funds. So they expect me to wait almost a whole month to get a cashiers check because someone wrote me a check that bounced. That same check cleared the contractors bank on the 19th of September. I called customer service and of course they all tell you different things never on the same page. I told the one lady I wanted to speak to someone else and she placed me on hold for 52 minutes and no one ever picked up the line. They suck and word of mouth goes a long way. | |
| C. Thompson | 9/22/11 |
| I am very dissapointed with Wells Fargo Mortgage. I have never missed a payment in eight years with with Wells Farge until March 2010. I was physically attacked by my boss on my job resulting my going on medical leave. Wells Fargo representative/collection agency have been very rude and nasty towards me. They told me that they didn't care about my situation they just wanted their money. Now the last representative Brian who is assigned to me has been very abrasive toward me twice in this month of Sept. I would not recommend Wells Fargo to anyone else. | |
| Rob, J , Astra jr | 8/13/11 |
| I find it extremely fasinating that a company sitting on 112 BILLION DOLLARS continues to rape its customers. I will be terminating my accounts with wells fargo after my latest headache. I had a check clear at 12am midnight on the 12, I deposited my paycheck at 9am, the difference was $10.06, but after fees, I was charged $45.00. What????? Upwards of 400%, disgusting. You think I would get some help from customer service?? Wrong they dont care either. So thanks for the years of misery. But you will not have me to rape anymore. However I know you guys will continue to laugh all the way to the bank on the blood and sweat of those who support you. In closing be happy most people are sheep. And thank your lucky stars we haven't risen up against corporate institutions like you. Maybe someday we will rise as a people against this hypocracy | |
| JMS | 9/19/11 |
| I have found fair lending faults and issues trying to refinance my home, which is with WF, fraud when my bank account was debited for a credit report when no permission was asked, had our credit pulled three times in 45 days when we were only changing mortgage loan typed, tried to call and complain only to be routed to a branch in another state where a smooth talking sales mgr promised to correct all the errors to date. He provided the worst package, the worst service and I should never have thought that this company would fix these issues. I just plan to take these things to the proper governing authorities and let them investigate WF mortgage policies, procedures and problems. DO NOT Go TO THEM FOR A REFI or NEW MORTGAGE. Warning to the wise. | |
| Paula Stallings | 9/16/11 |
| My ex-husband and I had a house together with WF as the mortgage company. My ex, Chris Kuzava failed to make the house payments for 3 months and the house was being forclosed on. I have 2 children, one who is 17 and a 9 year old daughter. I have called your company numerous times and even faxed you a copy of my certified divorce decree which states I get the house. Why is it....when I call your entity, nobody will consult with me...because I am not on the mortgage. I am trying to maintain a roof over my daughter's heads, cannot even make a payment...unless I lie...which I am not willing to do...today. I really don't know what you want from me...Mr. Kuzava lives in Az and could care less about the house, will not respond to my texts/phone calls...and I keep having to talk to his girlfriend...Shawn Hammer....Please give me some advice...God bless | |
| Peter W | 8/23/11 |
| I am very disappointed in the customer service I have received from the Wells Fargo on Windy Hill in Marietta, GA. The entire staff has been inflexible and unable to accept responsibility for a $5.94 mistake made by a teller. Instead of owning the $5.94 mistake and taking care of it they have debited my account as if I was the one that made a mistake. They are losing a customer of 17 years over $5.94. Wow! | |
| J T | 9/16/11 |
| Wells Fargo is a JOKE... They will set up payment plans to get you current and at the end of the prescribed plan, you are still past due. If you make the payment they detailed for the correct amount of time and the end of the agreement you should be current. That's just common sence... Apparently common sence does not apply to Wells Fargo. After I completed the "payment arrangement" I was still past due. Go figure... I am suggesting all of you who have a valid complaint and there must be thousands of us file a complaint with your states Banking and Finance office. Maybe if enough complaints are filed, something will be done... Good Luck!! | |
| mr Davies. | 9/12/11 |
| Dear sir/madam, This is an online advertisement from a certified lending .Do you need a business or personal loan to service your credit card, pay bills or invest.We offer loan to individuals in Asia, Europe,America,Australia and Africa, at low interest rate of 2%. To apply send us the details stated below: *Full Name: *Contact Address: *Phone Number *Amount Needed: *Duration of repayment: *Age: *Country: We look forward to seeing your urgent response Regards, Mr.Davies. | |
| mr Davies. | 9/15/11 |
| Dear sir/madam, This is an online advertisement from a certified lending .Do you need a business or personal loan to service your credit card, pay bills or invest.We offer loan to individuals in Asia, you can email us at loan2day234@hotmail.com | |
| Very dissapointed | 7/8/11 |
| I received a mortgage credit approval from WELLS FARGO. The loan officer and the document processor requested all kinds of documentation from me. I had provided every documents that they requested, unfortunately none of those documents are acceptable. They were asking a documents that is impossible to get as it was never exist. Just like twisting your arms to make you admitted something that never happened. I very disappointed with their lack of communication. Very Unprofessional customer service. | |
| FRANCINE GALLEGOS | 7/22/11 |
| I MADE A MISTAKE AND TRANSFER 750.00 TO MY AUTO LOAN BY ACCIDENT AND CALL THEM FOR A REFUND,THEY TOLD ME YES AND THAT IT WOULD TAKE UP TO 48HRS, I AM ON THE 7TH DAY AND I HAVEN'T GOT ANYTING BACK ALL MY CHECK WERE RETURN AND I GOT ALL THESE FEES. I CALLED CUSTOMER SERVICE AND THEY JUST KEEPING LYING TO ME THAT THE MONEY WILL BE IN MY BANK TOMMORROW, WHEN I ASKED TO SPEAK TO A SUPERVISOR I GET VOICEMAIL AND NO CALL RETURN, NOW I AM ON THIS PAGE TRYING TO GET A NUMBER FROM CORPORATE AND CAN'T FIND ANY NUMBER TO GET MY PROBLEM RESOLVED, AFTER THIS I WILL NEVER TELL ANYBODY TO GO WITH WELL FARGO, ALL MY FAMILY HAS ACCOUNTS WITH THEM, WHICH I WILL LET THEM KNOW THAT IF ANYTHING GOES WRONG EITH THEIR ACOOUNT, WELL FARGO ARE LIARS!!!!!!!AND WILL SCREWED YOU. DONT GET ANY THING THAT WELL FARGO HAS TO DO WITH PEOPLE!!!!!!!! | |
| Rene | 7/24/11 |
| My husband & I were loyal Wachovia customers for over 15 years. Since Wells Fargo took over we have had nothing but problems. They continue to apply our boat loan payments incorrectly (applying it all to interest) and then call and harass indicating the payment is late!! The payments are not late......they are applied incorrectly to interest only!! I recently made a payment on 7/15/11 (not due until 7/19/11) for the regular payment plus additional $$ to be applied towards principal (we always pay more than the regular payment). This evening (on a Sunday night) at 7:00 P.M. I get a call from a rude individual wanting to know when I was planning on making the loan payment that was past due. I advised him to take a look at his computer screen and he would indeed see the payment was made (not late, but early) on the 19th and was applied incorrectly. I advised him I had already called the branch manager and he was in the process of getting it straightened out AGAIN!! He continued to insist the payment was late and wanted me to make the payment with him. This guy refused to listen. He then "suggested" that in the future I sign up for auto debit from my checking account to avoid future late payments!! Are you kidding me????? We have NEVER made a late payment!! It's just these idiots can't figure out how to properly apply the payments. Then because they just apply everything straight to interest, it appears as it a regular payment was never made. No, we won't be signing up for auto debit. First thing tomorrow morning I will be going to the local branch to close out all 4 of our accounts, and as soon as the IRAs and CDs mature, they will also be moved as well. We will also be seeking new financing for our boat loan.......these morons cannot be trusted! I am sick of dealing with this every time I make a loan payment. | |
| guzman | 7/31/11 |
| I give your bank an 0 rating ... the poor service issued to me and my wife ..purchased furn and was financed threw 1st wachovia prior to the name change .. my wife made each month 2 or 3 payment making the acct payment advances.. to our suprise we made a super advance payment 5 months in advance .. my wife get the bill with the total balance and we then made a check for the full amount .. to our surpise they send us a letter stating one late payment and interest.. my wife then calls them and she not able to get information because her name was not on the acct and was treated very disrespectful by csr , i then walk threw my door and speak to the CSR very rude w me as well , I authorize her to speak with my wife and she continues to be rude.. my wife then request she puts the supervisor on the phone and she place my wife on hold ... she then comes back to the phone w.out the supervisor and states I explain your situation to my supervisor and she stated she would clear the fee from acct and consider the acct satisfied.. I then request the send me a letter stating so in which I never recieve .. to our surprise again we get the bill threw the mail again .. So I decided to call again .. the CSR stated I will issue you a one time courtesy but you still have to pay the interest of $7.83 .. I then get upset and stated are you serious...and he stated there nothing he could do about that .. so i hang up head to the bank in person were we used to bank and they appoigized to us , and said they are a separate entity from us ..so we then closed the acct w watchovia now named wellsfargo .. my money will not sit in an bank that treat us so disrepectful and my wife at that .. wellsfargo you just lost 2 acct .. on this taste-less service .. | |
| Anthony Ortega | 6/22/11 |
| Taking into consideration all charges and debits, I had approximately $135.00 in my checking account. All of a sudden it's gone. I contacted Wells Fargo and they did nothing for me. | |
| Lori | 6/27/11 |
| If I could I would even rate them lower then poor, they have ruined my life. Everyone you talk to in the bank tells differnt stories on how to deal with things, you do what one tells you to do and then your told by someone else in their bank that I should do something else. Right now I am Living on the streets because I can't get the dispute fixed with my house. | |
| K. Hines | 6/30/11 |
| I am at my wits end with WF. My account has been compromised and I filed a fruad complaint and they closed my account and opened a new one assuring me that no more ACH debits would come out of my account.... WRONG.... This morning another ACH withdrawl came out overdrafting my account even further, I called again and told them that I was told that this would not happen. Then I am told that is not true that these will just roll over and even if I close my account completely that if these companies find my new account # Wells Fargo will put them through!!!! are you kidding me???? At what point do I have control over my acount? I also talked to a lady at the EX office this morning and told her I really don't want to have to close my account and move to another bank and she tells me well unfortunetly sometimes that is what you have to do. So I guess that is what I will do, So much for customer service........ | |
| Sara | 6/30/11 |
| Worst bank in the world.Couldn't wait to impose all kinds of fees on my account and then call you and make you feel miserable. Because I let my bank account get down to five dollars and then all of a sudden, Well Fargo decides I owe a ten dollar service fee without notification and then tap another thirtyfive onto that because lo and behold I'm overdrawn! How did that happen? Some man that sounds like the Terminator will then call you 20 times a day to ask you why you are a poor loser and cannot pay the 45 dollars in fees. This is when I say that my family is more important than any greedy corporation. If they want to ruin my credit, ruin it...I didnt get a big giant welfare check from the gov. like they did,piss off... | |
| D.Boyle | 6/20/11 |
| My wife and i have asked many times for 'proof of clear title' on our house but Wells Fargo has so far refused everytime. We believe that we are a victom of Mortgage fraud and plan on pursuing this in court because we have been left with no choice. Wells Fargo bought our note from the bank we financed thru during the heyday of the MERS fiasco and as a result of our research believe that the original title is gone and Wells Fargo is not in legal possession of it. This is why they have refused to provide us with a copy... instead they are trying to take our house. There is a very successful Law Firm in San Diego, California that has beaten Bank of America on every lawsuit of this nature and now they are going after Wells Fargo. They have undisputed evidence that Wells Fargo has commited illegal practices against thousands of Mortgage customers. | |
| R.L. Ishmael | 5/23/11 |
| WELLS FARGO SUCKS !~ They treat their customers like SHIT. They are whores in the financial world ! AVOID these LEACHES as they will try to suck you dry. They screwed up an insurance payment on our loan and added to the overall loan instead of the escrow account. Caused our house payment to go up. THEIR ERROR , and they refused to REVERSE THEIR MISTAKE. | |
| IDA J GARCIA | 5/23/11 |
| I'VE BEEN A WELLS FARGO CUSTOMER FOR WELL OVER 20 YEARS. I APPLIED FOR A SECRET SHOPPER JOB AND I WAS GIVEN A ASSIGNMENT. I WAS MAILED 2 US POSTAL MONEY ORDERS FOR THE AMOUNT OF 970.00 EACH. I TOOK THE MONEY ORDERS TO WELLS FARGO AND SHOWED THE TELLER MY SECRET SHOPPER LETTER, I TOLD HER I DID NOT KNOW IF THE MONEY ORDERS WERE REAL OR IF THIS SECRET SHOPPER WAS A SCAM. THE TELLER PUT THE MONEY ORDERS UP TO THE LIGHT, PUNCHED SOME NUMBERS INTO HER COMPUTER AND TOLD ME THEY WERE REAL, SHE CASHED THE MONEY ORDERS. MY ASSIGNMENT WAS TO TAKE THE MONEY ORDERS TO WESTERN UNION AND TRANSFER THE MONEY TO THE PHILLIPINES USING MONEY IN MINUTES. 2 DAYS LATER I RECEIVED 6 MORE MONEY ORDERS FOR 970.00 EACH AGAIN ASKING ME TO CASH AND TRANSFER VIA WESTERN UNION. I THOUGHT SOMETHING WAS NOT RIGHT BECAUSE MY OTHER ASSIGNMENT WAS SUPPOSED TO BE FOR A RESTAURANT. I CALLED THE FBI, THE FBI TOLD ME TO TAKE THE MONEY ORDERS TO THE POST OFFICE AND THE POSTAL WORKER SAID THESE ARE FAKE. TURNS OUT I OWE WELLS FARGO 1940.00. I DON'T THINK ITS RIGHT I PUT MY TRUST IN THE TELLER, I SHOWED HER MY LETTER AND TOLD HER I THOUGHT IT MIGHT BE A SCAM TO TELL ME IF THE MONEY ORDERS WERE REAL, SHE SAID THEY WERE AND THEY WERE'NT. I TALKED TO THE MANAGER AT WELLS FARGO WHO WAS VERY RUDE, SHE PROTECTED THE TELLER, SHE DID NOT WANT TO LISTEN TO WHAT I HAD TO SAY. I NO LONGER WANT TO DEAL WITH WELLS FARGO, I AM GOING TO TELL ALL MY FAMILY AND FRIENDS ABOUT MY EXPERIENCE WITH WELLS FARGO, AND NOW I AM OUT 1940.00, I THINK THE TELLER SHOULD PAY THE MONEY SINCE SHE DID NOT DO HER JOB. THE POSTAL WORKER SAID IF THE TELLER WOULD HAVE USED THE LIGHT TO CHECK THE MONEY ORDERS SHE WOULD HAVE KNOWN THEY WERE'NT REAL BECAUSE THE REAL ONES HAVE A RED STRIP. | |
| m | 5/24/11 |
| well their are a lot of names under the sun that i can call wells fargo. but i will not say them. but wells fargo is the worst bank ever. because my boyfriend had a joint account with is going to be ex wife. he has explain to them what was going on. and why he took his money out and closed his side of the account. he had asked to take his name off of her side and just make the account hers. but they were like she has to be here to sign off on that. well he ends up finding out that his wife took her money out and went somewhere else to bank but kept theirs open. and that the account has been overdrawn. well he also found out that she had been writting hot checks or whatever. and the account had been overdrawn by like 2,700 dollars. well the bank ended up closing the account. but when he found out she was doing this. he had started asking them again to take is name off. because he didn't want anything to do with what she was doing. and that he had his three kids to think about. but they still refused and said that they don't care and that they just want the money. | |
| Barry from Wisconsin | 5/26/11 |
| I chose wells fargo for a home loan. I worked with them for 46 days supplied all the information they needed. I was led to believe we were closing on May 27. I have a girlfriend with two small children. I was living on a month to month lease. I was told by Mara worm who was my loan coordinater that everything looked good. I gave my notice to the landlord on May 10. I spent 240.00 for a home inspection. I also paid 300.00 for a engineer certificate. I gave them 500 earnest money. She also told my realter that there was no red flags and everything looked good. I received a call two days before closing to tell me that i did not qualify. Wells Fargo created a situation to where i am homeless. These people do not deserve anybody's business. They are liar's!!!!!! I paid 540.00 of my hard earned money to be told 46 days later and 4 reviews from a underwriter that i was rejected. It is the holiday weekend i bet they are enjoying there homes this weekend. When and i am homeless with a girlfriend and two small children. To whoever thinks of using Wells Fargo for a home loan don't. Listen to my story. I am 44 years old till the day i die i will tell everyone who will listen how you Mara Worm and Wells Fargo destroyed a person's dream. Good night Mara i hope you enjoy having a roof over your head because of your actions two small children and 2 adults don't have a roof over there's. | |
| Jace Starr | 5/21/11 |
| I made Wells Fargo an offer to settle a debt if they would just stop harassing everyone that I have ever known in my life! I also have filed two complaints with Comptroller of Currency. The last call left on my answering machine said, "This is Sue, you had better call us by 10 PM or else you will be sorry" That was weeks ago. I am waiting for an answer to my offer. My last response to Wells Fargo CEO was, "Come get the car. I will be waiting for you; and I do know the state laws. I will be standing on my property with Finnbar, my dog by my side my grandpa's old Charlie in my hand. Wear your suit and make your peace with the Lord. I am a USA citizen born, raised, and hard working. However, you are a crook and will be greeted as such" Still waiting. | |
| joeann shepherd | 5/22/11 |
| I banked thete for yearss I got a direct deposit advance and I always pay them back never late then never a payment plan always in full and when I got my last text because I was over 40 dollars they took everything I wouldn't let me even get a dollar I'm a single mom and did my bed and they didn't even wanna help me even though they always got their money I hope they go to hell I hate them in 1 ever bank there again they are the worst bank I hope it go out of business or everybody lose their jobs W | |
| C.Kinsey | 5/18/11 |
| I have up until the economic fall been a top payer and had near perfect credit most of my life. I fell behind on my credit card and oh my gosh, they call 10 times a day and I am getting so sick of it. I pay them $100 to $200 a month, and this is very hard for me without being employed fulltime for so long, and it is the best I can do for now. They are now sending threatening letters saying they will take legal action. My question to anyone who may know the answer is, can they sue you even if you are paying what you can in a timely manner every month??? I am behind by $600 and they are threatening me constantly. What can I do to stop this. | |
| Jace Starr | 5/6/11 |
| I was with Wachovia Dealer Services which became Wells Fargo. I contacted them when I lost my job due to budget cuts. I was threatened with "jail" if I didn't pay. I was also told that my monthly payment would never be lower because I lost my job. I now have a complaint to Comptroller of Currency against Wells Fargo for illegal practices. My family and friends have been contacted by Wells Fargo call agents in other states regarding my account. They have threatened one of our family friends by letter to seize his checking accounts to pay my late fees and insurance costs. Wells Fargo call agents are usually unintelligible and this causes confusion. My mother was called on Easter about my account. We are all proceding with legal action against this company. Do not trust this bank. | |
| laura cachu | 5/8/11 |
THIS LETTER IS IN REGUARDS TO ONE OF THE LARGEST, TOP RATED, HOME MORTGAGE LENDERS, WELLS FARGO, AND THEIR DECEITFUL, FALSE REPRESENTATION IN DEALING WITH HOME LOAN MODIFICATIONS/ REDUCTIONS. PRESIDENT OBAMA PUT TOGETHER A $75B MORTGAGE RELIEF PROGRAM, WHICH PROVIDES INCENTIVES(MONEY) TO LENDERS THAT HELP QUALIFIYING HOME OWNERS ON THE VERGE OF FORCLOSURE , THE GOAL WAS TO LOWER MONTHLY MORTGAGE PAYMENTS TO SUSTANIABLE LEVELS, BUT THE OUTCOME HAS BEEN THAT QUALIFYING HOMEOWNERS HAVE BEEN SCAMED AND THROWN INTO FORCLOSURE MORE THAN BEFORE. THE FACT IS THAT INCOMPETANT LENDERS ARE RECEIEVEING MONEIES BEFORE THE COMPLETION OF THIS LOAN MODICFICATION / REDUCTION PROCESS. HOMEOWNERS ARE BEING TOLD IN GOOD FAITH "THEY QUALIFIY " AND WHILE IN THE PROCESS OF COMPLETION , THEY ARE FORCLOSED ON , I KNOW THIS FIRST HAND, I TOO WAS FORCLOSED ON WITHOUT ANY EXPLANATION. ON 07-2010 WELLS FARGO TOLD ME , I QUALIFIED FOR A LOAN REDUCTION/MODIFICATION BUT I NEEDED TO PAY 2300.00 FOR APPROVAL. I WIRED THEM 2300.00 THAT DAY. 08-2010 WELLS FARGO PHONED ME WITH SOME QUESTIONS , THEY TOLD ME EVERYTHING WAS COMPLETE AND APPROVED . I TOLD THEM THAT I WOULD LIKE TO HAVE MY MONTHLY MORTGAGE PAYMENT DEDUCTED OUT OF BANK ACCOUNT, THEY WILL MAIL ME THE FORM. 11-2010 RECEIVED THE FORM FOR DEBITING BANK ACCOUNT, I PHONED WELLS FARGO WITH SOME QUESTIONS , AND WAS TOLD MORTGAGE PAYMENT/DEBIT WOULD START 12-2010 THEN 4 MONTHS LATER( 3-24-2011 )I HAVE A NOTICE OF TRUSTEE'S SALE, POSTED ON MY DOOR THAT MY HOME IS TO BE AUCTIONED OFF ON 4-13-2011. WHAT HAPPENED ???????? I PHONED WELLS FARGO AND ASKED FOR SOME EXPLANATIONS, WHY DIDN'T THEY MAIL SOMETHING?? PHONE ME?? TRY TO CONTACT ME?? THEY HAVE ALL MY CORRECT INFORMATION. I ASKED FOR AN AMOUNT THAT WE OWE THEM NOW ? SO I COULD PAY IT. I WAS TOLD "ITS NOT IN MY FILE?" "SO LETS GET THE PAPER WORK STARTED AGAIN" AND I COULD ASK FOR A FORCLOSURE SUSPENSION, SO WE DID. I WAS TOLD TO CALL BACK AND CHECK ON LOAN MODIFICATION/REDUCTION APPROVAL AND THE FORCLOSURE SUSPENSION. I CALLED DAILY, SOMTEIMES TWICE CHECKING. NOTHING HAD BEEN POSTED. 4-06-2011 I TELEPHONED WELLS FARGO AGAIN , NOTHING WAS POSTED , I AGAIN ASKED ABOUT A AMOUNT WE COULD PAY TO STOP THE FORCLOSURE ?? AND WAS TOLD , AGAIN, " NOTHING HAD BEEN POSTED" I ASKED "WHATS TAKING SO LONG" I WAS TOLD " IF I PAY THEM $3200.00 THINGS WOULD SPEED UP, GET GOING FASTER. " I REMINDED HER THAT BACK ON 7/10 I PAID $2300,00 TO QUALIFY, AND NOW I AM IN FORCLOSURE WITH A SALE DATE JUST A FEW DAYS AWAY . I WANT TO KNOW WHERE THAT MONEY WENT?? AND WHAT HAPPENED?? I WAS TOLD "ITS NOT IN MY FILE" 4-12-11 I RECEIVED A PHONE CALL A DAY BEFORE MY HOUSE IS TO BE AUCTIONED, I HAD BEEN DENIED, BUT NOW THEY HAVE AN AMOUNT I COULD PAY TO SAVE MY HOUSE , BUT NOW ITS TOO LATE TO PAY WHY WASN'T I TOLD an AMOUNT ? THEN I ASKED FOR SUPRVISOR AND WAS TOLD THAT, "THEY DO THE SAME THING AS A SUPERVISOR WOULD , SO HOW CAN THEY HELP ME TODAY?" THEY ALSO INFORMED ME THAT " WELLS FARGO ALMOST ALWAYS BUY THE HOUSES BACK ??' I DIDN'T UNDERSTAND AT THE TIME WHAT THIS MEANT , I WAS TOLD " WELLS FARGO WILL GET INTOUCH WITH ME AFTER THE AUCTIONING OFF OF MY HOUSE AND TRY TO WORK A PLAN THAT SUITS ME? MY HOUSE WAS AUCTIONED OFF THE NEXT DAY, 2 WEEKS LATER I RECEIVE PAPERS THAT FREDDIE MAC BOUGHT IT , SO THAT WAS WHAT THEY MEANT. I THEN PHONED A WELL FARGOS LOAN SPECIALIST LOCALLY I KNOW AND WAS TOLD "THIS IS A GAME WELLS FARGO PLAYS , "JUST DO EVERYTHING THEY ASK AND IT SHOULD WORK OUT" BUT WHAT HE SHOULD OF SAID WAS , "JUST DO WHAT THEY ASK AND MOVE OUT " WE ARE HARD WORKING , TAX PAYING, LAW ABIDING, U.S. .CITIZENS AND DESEREVE BETTER, ESPECIALLY, SINCE ITS TAX PAYING DOLLARS BEING USED ! ANY HELP OR INFO WOULD BE APPRECIATED I CAN BE REACHED AT CACHU67@AOL.COM. OR laura cachu 825 saginaw dinuba,ca 93618 559-591-8643 559-590-5828 | |
| Joe | 4/28/11 |
| WFHM, make that Wells Fargo is the worst. I don't understand how they are allowed to continue the deceptive practices they use. I have been a customer of their's on three prior mortgages; like many of you, since the economic turn; thing have been difficult. WFHM has not and will not respond to any plea for home modification. They string you along and continue to penalize you by charging fee after fee. | |
| mike | 4/29/11 |
| hi, everybody i have a question. my dad was in the armed forces and hes rest in peace now. but since thats happen i get money from the govt. because of that and my mom takes control of all of it because im a minor can she do that? and can i freeze the account or how can i take full control of it. please help me. | |
| Naomi Durham | 5/3/11 |
| Wells Fargo is trying to destroy the average American! We got two payments behind in our truck, which was initially loaned through "Wachovia Bank", in 2005. We owe less than one year's worth of payments, but because we got behind, and one has been sent in since then, they said their attorneys and our attorney for a Chapter 13 bankruptcy payment plan, said we had to make up the difference for these two payments by paying an almost additional $200.00 on top of our already high (over $500.00) truck payment, for one year, and never be late! We are letting other bills go in order to make this payment! We struggled to make the original payment, and that's why, after some necessary medical bills, we were late with two payments, to begin with! So what in the heck makes them think we can make an additional two hundred dollar payment on top of that, without losing something else? They know it is almost impossible, so this tells me they want us to lose the truck! We have invested almost $35,000.00 in this truck already, so why would we purposely want to lose it? COME ON!! They didn't give us any other options! But that's not the clincher! Today, after almost two months of paying this outlandish amount, we receive a letter in the mail from the Chapter 13 Trustee, stating that they are increasing our payback amount from $192.00, to $578.00, in order to pay for Wells Fargo attorney fees, incurred from this deal they came up with, to up our truck payment! CAN YOU BELIEVE THIS?? So...not only are they raising our already high truck payment up almost $200.00, but now they are raising a payment we have been steadily making, and were almost completed(would have been in about four more payments), to $386.00 more, a month, on top of the already way out of reach truck payment, in order to FORCE US TO LOSE OUR TRUCK, and whatever else we lose along the way!! Are you telling me that Wells Fargo, the GREEDY MILLIONAIRE COMPANY, can not afford to pay for the attorneys that they, themselves, hired to fight us to make us pay more money for a truck that they've already decided they intend to take away from us?? They are INHUMAN, LOWER THAN A SNAKE'S BELLY, SCUM OF THE EARTH, and those are my kind words for them!! They would, no doubt, put a family out "literally" onto the street, with no house, no food, no clothes, and no vehicle, and laugh about it while they ate steak and lobster and drank martinis at their local pub, without blinking an eye! God will get you, Wells Fargo, for this, and I hope I'm living to see it HAPPEN!! What goes around comes around, and YOU WILL GET YOURS, and I, along with so many other poor Americans will be smiling once you do!! | |
| Jane M. Wellard | 5/4/11 |
| Wachovia was selected by my late husband to handle his estate together with his lawyer, a daughter and me as trustees. My husband passed away in Nov. 2008. Since then Wachovia and Wells Fargo have merged. I was recently informed by a Wells Fargo banker that the bank had made a mistake - sending Quarterly payments over the intercvening years from a CRT to the remainder (University my husband attended) and not to me. These payments were intended to come to me during my lifetime. I was told by my banker 'you will receive funds originating in June 2008 and an intendedQuarterly payout of the funds going forward." The funds were to come to me BEGINNING on March 30, 2011. I was called by my banker in March to say there was a delay" but April 30 was "certain". April 30 has come and gone. The banker can provide no reasonable answer to my query. This is a puzzling way to treat a customer. I can prove the funds are mine. I have it in writing from the bank. What to do? | |
| Dave M. | 4/26/11 |
| wells fargo is worse than bonnie & clyde on steroids. they rob the public everyday at gunpoint with their s.s. cops in california called "loss prevention unit" on par 2 hitler's high command. loss prevention froze my accts. without warning, left me in the mgrs. office of a local wells branch, saying they didnt care if i didnt have a dime to buy gas to get back to work and that they could do nothing about stopping my accts.from being closed. i asked why didnt anyone call me from "loss prevention police unit" and they said it was out of their hands and control. i then asked who actually closed my acct. without permission and the opportunity to explain myself and all they said was "the bank" made the decision. i then said who is the bank indivdual that made the call, and they said the didnt know. So, know im pursuing Corporate HeadQuarters. This Company has no mercy on their customers, yet they meet u in the lobby of their prison camps with more agents than the worst used car dealer on earth. I say 2 all: Escape the Prison Camps of Wells Fargo while u can or u wont have gas, food or clothing left. Good Luck to All Escapees | |
| a wilmeth | 4/23/11 |
| Wells Fargo put a hold on a trust account that my mom set up for her benefit,because there is a dispute between my nephew and I as to who is the true successor trustee of the trust. Now they won't release funds for the replacement of my moms HVAC system here in Fl. They are putting a 96yo women's health and life in jeopardy !!!! They were informed 2 months ago who was the " acting "trustee was at this time | |
| Chris L | 4/20/11 |
| I'm having the same problems everybody else has had. They took two mortgage payments out then told me it would take two weeks to get the payment put back in. In the mean time I'm bouncing checks and have no money. The customer service agents are the nastiest people I have ever spoken with but I can't get a number to call the HeadQuarters. This is crazy does anybody have a number I can call to get a live body beyond customer service? | |
| Ed | 3/25/11 |
| Wachovia used to be a name of integrity when it was just Wachovia. Since it merged ith and other bank and that bank used the Wachovia name, the bank has been tanking and now Wells Fargo has driven it into the ground. I COMPLETELY agree with other on here. NO one know can handle a situation and they do NOT stand behind what they say. The leadership if to chicken to talk to their account holders. I have requested on several occasions lately to talk to even a district manager of the local branch where I live and received not calls. They are NOT in the people business as they claim!! | |
| I Hate Wells Fargo | 3/26/11 |
| This is the worst company we have ever had to deal with in my life. Years ago I hated the checking account also. We have a Car with Ally....and there is not a better company to work with than Ally. They are professional and customer service all the way. All I want to do is make a payment and I get harassed for trying to make a payment. I would rather go on line and make it so I don't have to speak to the rude ass customer service people at WElls Fargo. When I try to make a payment on line it won't let you if your 1 payment behind. (Who in the world came up with that idea STUPID!!)I have 20 other bills I pay and none of them would lock me out of making a payment. So I Just Called customer service again and for the 5th time she is giving me a hard time and won't take my payment. I think they are trying to take me car away. STUPID COMPANY!! I HATE WELLS FARGO | |
| Thank You DAVID | 3/26/11 |
| Wells Fargo Financial is the biggest douchebag corporation in the United States Financial Industry. They are not only unprofessional, but they abuse the United States Comptroller of Currency's oversight and guidance every way possible. Being that I am a GOD centered person, I am trying to turn my other cheek but if anyone knows of any CLASS ACTION Suits against Wells Fargo Financial, would you please leave that information on this web site. I personally feel that a company of that size and reputation who abuses its customers in an unethical mannner as I have been dealt, should suffer. I have contacted both the Comptroller of Currency and my congressional representatives, and those of you who have suffered behind their modus operandi of treating customers as though they were dogs, I'd advise you to contact both of these groups as well. My attorney wants to know if there are existing CLASS ACTION suits ongoing, if not we would like to see how many of you would be willing to join this class against WELLS FARGO FINANCIAL. Right they give you no phone numbers for their corporate office as though they can make these decisions independently. Someone must answer for their misconduct and pay damages accordingly! David Artest | |
| Laura M. | 3/18/11 |
| Hello all; Does anyone out there have any positive comments about this bank? Well I have also had to deal with this bank that appears heartles, without any integrity whatsoever. My beloved husband died in February after a short unexpected illness. So not only am I dealing with grief at his loss, but am trying to do the only thing financially of that of Voluntary Repossession back to Wells Fargo Dealer Services, but so far,I've been talking to @least (5) different representatives with the same lie, "someone will contact you, either today or tomorrow", this run-a-round has been going on for almost (2)weeks, still with no definite date and time. I even offered to bring the vehicle to their facility to avoid a "$200.00 fee, and was told that I would still be charged the fee, which makes no sense to me. There bottom line seems to be greed, greed, and more greed. Customer satisfaction is in the pits. Does this bank think that somehow they're too big and important to fail? Lets see what the Creator,Himself does about this bank and others like it. Since He says "Vengeance is mine; "I will repay saith the LORD", in the book of Romans 12:19.(In other words you reap what you sow). | |
| Worker bee | 3/18/11 |
| I stumbled upon this page and read the reviews. Scary stuff! Even worse I work for the monster! Wells Fargo and you know what? I agree. I only bank thru Wells Fargo because it's "free" and believe me they screw me over every chance they get! and to top it off try working here getting solicited for products all the time and when ever you inquire you get denied and made to feel the fool. Who cares if you worked her over twn years? Were not going to help you! I only work here because I have too, I stopped liking it once Norwest bought Wells Fargo. Stupid mistake. I too wish we never bailed them out!!!!!! | |
| Jennifer S. | 3/22/11 |
| I had opened an account with wells fargo and was told that if i opened a checking and savings account and kept atleast 100 dollars in my account that i would not have a monthly charge. I did not have direct deposit ever, my job doesn't offer it. I have always went to wells fargo branch and deposited my checks and waited for 3 to 4 days for them to relieve my funds. till one day when i was laid off i had moved from idaho back to nebraska where i live, to find out after waiting for my monthly statements to come in the mail. I noticed that i was getting monthly charges on both accounts savings and checking. I called wells fargo to ask why i was being charged only to be told it's because i don't have direct deposit anymore, and i never had direct deposit no matter how much i explained, what the deal was supposed to be in the very beginning it did't seem to make any difference thay were right and i was wrong such bullshit. They were not going to reimburse me even though they were wrong so i closed my account and will never use their bank again. | |
| steve wilson | 3/15/11 |
| If you are lucky you will never have to repair your property if you deal with wells. I have been paid by my insurance co. [USAA] in late Jan. The repair was finished three weeks ago. I am still waiting for one dollar to be released from my help mates at wells | |
| Betty | 3/13/11 |
| They are aweful. trying to pay them in a nightmare in itself!! They had me pay an unlicensed company in CO. Now I am double screwed cause this scam company has my credit card and they won't aknowledge my payment. My "other" bank is trying to help. They are halping try and get to corporate. My bank has admitted they local branch is giving me the runa round and not acting in good faith. | |
| Extremely Angry Wells Fargo customer | 3/2/11 |
| Hey does anyone out there know what the name of Wells Fargo CEO is? Although the institution deserves to be trashed for everyone to read and find out what they are doing to honest citizens, I would much prefer writing a letter to the CEO, only because a lot of times they are clueless of what is happening with the rest of their institution. If the service I recently received is the reflection of the upper management I am sure Wells Fargo sooner or later will fail as a bank. Wells Fargo put my husband and me through totally unnecessary hell for no reason at all. We are NOT broke and we are NOT dead beats...this was about a mortgage that they ended up approving it because they had no reason not to do it; God knows they tried. | |
| Jeril haug | 2/27/11 |
| Don't use them period! They put me on a "temporary payment plan" due to hardship and after paying on time sending in the crap they asked for guess what, they are for closing! Contact your state attorney general because they will do a full investigation which the caused them to assign a special agent from the president of wells Fargo named Angela cook @ 515-324-3205 which is another joke cuz she will not call me back! I'm in tears every night, this small house was our small families dream! Thanks to wells Fargos slick maneuvers and lies to say their helping they instead lay in wait to take your house! If u have the same horrible issues contact your state attorney general then contact me because I'm not going to let this fly! Were middle class America who deserves a dream of owning a home! My email is gerbilgoff@yahoo.com. Stay strong know I'm here and don't stop fighting! | |
| Joseph L Silva | 2/22/11 |
| My wife and I have fallen behind on our vehicle payments soon to be 90 days. Wells Fargo auto finance calls every day starting at 8 AM until 9 PM, everyday. They ask why you've fallen behind, you tell them, then they tell you that you obviously can't afford the vehicles, they don't go back and look at your payment history prior to your unforeseen situation, they just look at the 90 days late. They continue to charge late fees, they threaten you, they won't answer when you ask how long you actually have before the start repossesion proceedings. They tell you that they have sent Letter To Cure, when they haven't. They do alot of things that are against the law. If we could get out of this situation, we truly would. We've explained why, several surgeries to both of us, loss of a parent, loss of a job, and living on 1 persons disability pension, and guess what they don't care. | |
| Mike Hazlewood | 2/14/11 |
| WAY TO GO WELLS FARGO AGAIN YOU SUCK...... I can't believe your letting a house go into foreclosure because you have no time to look at it. my daughter made an offer for the property and you bluntly shoved her face in it.... you are one of the reasons why America is in the shape its in.... you need to be put out of bussiness! | |
| Jay | 2/14/11 |
| Brenda is right "They really try to hide the phone number for corporate office so you can not contact them with problems and bankers will not give it out." however, they are a public held company and post this number as the executive offices 866-878-5865 | |
| BW | 2/20/11 |
| Im not really sure what the heck happened but Wells fargo took or allowed someone to take monies from my account, The funny thing is that they just didnt take the balance they took somehow more than i had and put me in overdraft.So the bank payed a debt i didnt have enough to cover it and instead of just giving them what was there they payed the entire request and now i have to pay amount over i had in the bank and a overdraft fee how could that be fair?Since i didnt do it. | |
| Very up set customer of Wells Fargo | 1/21/11 |
| I agree with everyone on this page who has rated Wells Fargo as the worst company to work with when you have a mortgage problem!! Again as other people have stated on this page when you loose a job or have your hours cut...Wells Fargo says they are here to help, what a joke. You call them right away send in the paper work they ask for every week for a month, call them every night to stay in contact like you are told to do!! Wells Fargo passes you from person to person who then asks you the same questions day after day, when you tell Wells Fargo you just answered the same questions yesterday, they say they did not know that and they would have to read the file and that is a waste of time??? To top it all off they still foreclose on your home!!!! They say they work with the government on helping you keep the home you would like to keep??? I wish now we had gone with our Credit Union for a home mortgage when we built this house. To anyone out there who is thinking of using Wells Fargo for anything think again!!! My husband and I have hired an attorney. I have lost my job and my husbands hours have been cut, we did not know that this was going to happen to us!! THANKS FOR ALL YOUR HELP WELLS FARGO....BUNCH OF ASS HOLES,HOPE YOUR COMPANY FALLS!!! WORD OF MOUTH GOES A LONG WAY ABOUT A COMPANY!!!! NOT IF BUT WHEN THE COMPANY DOES FALL YOU WILL HEAR A LOT CHEERS FROM MANY UNHAPPY CUSTOMERS!!!!!!!! | |
| M. Allen | 1/21/11 |
| Wells Fargo taking over Wachovia has ruined expectations of professional customer service and courtesy. In November, after having checking cleared out on an old, closed Wachovia ICR account, my checking was drained. I called and was informed of a balance and as good gesture, a Mr. Cruise offered a settlement of $125, I explained that I appreciated and told that I had no funds, due to their withdrawl, but could they draft that remaining amound later in December, when I got paid. We verbally agreed. Yesterday, the cleared out my account again for the total amount. Talking with front line, Keith M. and Josh T., supervisor, was a rude, and condescending discussion. They said their was nothing in their notes, that I set up a draft, questioning my word against partial notes and incompetence, by Mr. Cruise, who they say doesn't work in Recovery! They would not even tell, what department he does work. They have sent no correspondences, I have no idea what the account # is now, but I will never take a verbal agreement like I have with Wachovia to settle anything again. I spent 5 hours today in phone purgatory trying to speak with someone that could help, to no avail only to leave a message with the dept manager, not holding my breath. I hate WF, and will move my business elsewhere! | |
| Linda Webster | 1/27/11 |
| I will have to agree with everyone. I am a single mom and was working two jobs. Of course I have lost one of my jobs and the lost of income has caused me to fall be hind on my car payments. I have done everything possible to get this up to date. I have requested help several times and of course denied. I have collected the amount of money they requested and then the next month they call and I am still behind. I have had all I can take with Wells Fargo and would never recommend them to anyone. I have never been talked to or treated the way I have by Wells Fargo. I have asked more than once that they do not call me at my job cause I have clients with me and unable to talk with them and they do it anyway and I just have to hang because of them telling I will talk to them. They don't care about us as their customers, our financial problems, our situation, or if they are gonna cause you to get fired. I have regreted financing my car with Wells Fargo. What goes around comes around I am a firm believer in that quote and Wells Fargo your day is coming. | |
| k. phuong | 1/27/11 |
| we are on processing BK chapter 7 didnt know that they freeze our checking accounts, money market, my daughter and i savings accounts which is for her college education. When I contacted the bank, its Wachovia (wells fargo) policy whenever you filing chapter 7, and of course they never notify or warned me or my husband. Now, we have no access at all to our money just wait what our attorney can do about it and hopefully trustee fund can release our money ASAP at same day... got no money at all buy food,gas,medicine,cash,rent,utility bills... | |
| dave | 1/27/11 |
| not good policy... violates the automatic stay provisions of the bankcruptcy code section 362 (a)(3)... no bussiness to freeze people's money while going to thru BK or tough times... yet, how they expect me to buy food, pay bills and pay rent on time, that put me more problem... this bank just wants to take my money... | |
| Jeanenne K. Hargett | 1/28/11 |
| I am fighting ID Theft on my Mom's now defunct Wells Fargo Credit Card. She has been with THEM for 23 YEARS. They harass me at work, harass me at home and are terrible at breaking the LAW, in doing so. If I am nice to them they THREATEN me, If I am not nice, they cry to the Detective who is handling this ID Theft from Sacramento, CA. I sent their fraud department in Concord CA a packet letting THEM know what THEY need to send me PER LAW and to get this investigation under way. Will they STILL call once the Fraud Dept has my packet? Probably. Is it really Wells Fargo Credit Card Services calling OR a collection outfit appearing to be Wells Fargo? They tell me the account to collection 1/31/11..EVEN if they are reviwing the account for FRAUD? I don't think their right hand knows what their left hand is doing. Some of THEM have the NOTES and some don't, WTF? I ask? I thing the BANKERS are in cahoots with the ID THEFT people! THEY only chase 1 out of 20 ID THEFT slugs. Go figure. Jeanenne K. Hargett | |
| | 1/25/11 |
| Wells Fargo Auto/Finance is a joke and will call you all day long. They even called my place of employment several times a day in which I was written up and I was told that I would lose my job if they continue to call. I have asked them time and time again to stop calling my job, but the calls continue. I have falled behind on hard times but I continue to make a payment each month but I know they can see I am making every effort to get this situation resolved but they have no remorse. I agree, they keep calling, calling, and calling all day long trying to aggrevate you into giving them a payment. When I get home at night, I have had over 7 calls each day from them. Then they start shuffling you around getting their co-worker to call and threatened you saying you have 24 hours to call back or what!!! The game is lame and old!!! They start at 8 am and continue calling until 9 pm at night whether you speak. I will also call my congressman and an attorney to see what our consumer's right are. Maybe someone needs to look at their practices if they are getting so many of the same complaints. But, they don't have to worry about me anymore, because I am looking into getting my automobile refinanced elsewhere and closing all my accounts with them and taking my business and moving on. I will make sure I tell my family and friends to do the same!! This company's customer service is the worst ever!!! | |
| not feeling alone anymore | 1/25/11 |
| in my ongoing saga with wellsfargo. i didn't like wachovia so much either - hey i never have trusted bankers and banks are banks - I did have hopes that wf would come through for me, but I am beginning to wonder... actually i am mad at them for giving me false hope. they told me all my accounts would have transitioned by jan or feb, now they are saying october. i don't even want to get started on the mortgage situation!!! scary, scary, scary... what are we to do? | |
| David Artest | 1/6/11 |
| Wells Fargo Financial is the biggest douchebag corporation in the United States Financial Industry. They are not only unprofessional, but they abuse the United States Comptroller of Currency's oversight and guidance every way possible. Being that I am a GOD centered person, I am trying to turn my other cheek but if anyone knows of any CLASS ACTION Suits against Wells Fargo Financial, would you please leave that information on this web site. I personally feel that a company of that size and reputation who abuses its customers in an unethical mannner as I have been dealt, should suffer. I have contacted both the Comptroller of Currency and my congressional representatives, and those of you who have suffered behind their modus operandi of treating customers as though they were dogs, I'd advise you to contact both of these groups as well. My attorney wants to know if there are existing CLASS ACTION suits ongoing, if not we would like to see how many of you would be willing to join this class against WELLS FARGO FINANCIAL. Right they give you no phone numbers for their corporate office as though they can make these decisions independently. Someone must answer for their misconduct and pay damages accordingly! David Artest | |
| Doyle Edwards | 12/22/10 |
| Wells Fargo,My view of them is only that of my own.I had been recently without employement for approximently 5 months and its been nothing but harrassing phone calls one after the other.If you do call them back they dont listen to anything u have to say ,all they know is yes we understand (we need a payment today,can u send a payment today,can u wire a payment today,can u do an online payment today)and this is after you have already told them if you had the money today we wouldnt be haveing this conversation.I have been back to work for two weeks now and made a payment and offered to make payments of $200 a week until all payments where up to date,They refused ,we have to have at least two payments today,Its like they are sitting there reading from a paper,and if you call them back again or answer the phone when they call you go through the same thing every time, If you look up wells fargo most of the stuff u find is bad,according to varios web pages they have closed all branch offices involed in lawsuits of holding payments until the are late so they can tack on late fees and more interest.I did call the number listed (515)243-2131,pressed 1for wellsfargo financial then 7 for human resourses gave them my number and ask that some-one from the corporate office give me a call,a lady called my wife today while she was working and got pretty sarcastic with her and of course my wife got sarcastic back,because we just made a payment within the past seven days and i told them i would try to make one xmas weekend instead of buying any xmas for my girls and they said good,now they are calling wanting it today.I really hate to see people loose thier jobs but at this point i wish that Wells Fargo would fall.If i had a face book account and better with a computer i would have a blog or what ever its called just for people to list all the problems they have had with WELL FARGO,If i were to win the lotto tomorrow i wouldnt buy anything from anyone affiliated with WELLS FARGO !!!!!!!!!!!!!! | |
| felicia speare | 12/20/10 |
| Wells Fargo should be sued and this company dissolved. This company is quick to take your money from you and they then give you the runaround when the money taken was an error on their part. | |
| Bob Disabled Veteran In Atlanta | 12/6/10 |
| Worst Bank I have ever dealt with. These people violate everything that is called customer service in any industry. I have attempted to executive office and all you get is voice mail. This bank is a complete opposite of the customer service I recieved at Wahcovia prior to the merger. Wells Fargo online bill pay is a joke. They take your money out of your account to pay bills and then sit on the money for anywhere from 3-7 business days before they pay the bill. So they use our money for free for 3-7 days or longer. Unacceptable and dishonest. I am switching banks. These guys get free money from our Government that the US Tax payer pays for and then steals from us. Watch out for these guys. If there were such things as bank robbers in reverse that is what Wells Fargo is to average people, THEIVES. | |
| michele | 12/2/10 |
| never go to wells fargo if you have business banking needs the only thing they seem to be able to do is deposits and withdrawals if you need any service like wire transfers, order additional atm cards you will have to make several requests in the branch to get service. If deposits large checks they do not just put the check amount on hold they will lock your entire account so you will have no access to your money for several day. This will include the money you had in your accounts for months. This branch is the worst bank I have ever came into contact with and if you complain be careful they will close your account without warring. BTW they ask me to move my account they came to me. | |
| R | 12/1/10 |
| I was recently charged 15 dollars in fees by wells Fargo becuase their ATM was out of service and I went to the bank next door. I knew the ATM owner would charge a fee and that is understandable but the fact wells Fargo charged me fees on top of the ATM owner is wrong. I called about these fees and was told too bad by the woman in south Dakota and her boss would not take my call and I was told to leave a voicemail and he would call me back. I still have not heard back from him and that was last month. Please do not use this bank they will screw you worst than the other banks do. And to think we the American people had to give them a bailout to keep them from going out of business we should have let them go out of business and let the FDIC pay us back. Screw wells Fargo | |
| David Adrean | 11/24/10 |
| I am a Wells Fargo Identity Theft customer for over 5 years and I called your Fraud Department Manager for Southern California because they declined my $50 donation to Sid Roth's It's Supernatural and a couple of times when my wife and I tried to use our ATM to buy a maximum of 10 gallons of gasoline for our Toyota Prius Hybrid tank at COSTCO they disapproved it with some excuses. This Card allows $400 a day cash access a day at Wells Fargo ATM, $2000.00 a day purchase over account balance. ATM Card is also backed by an Equity Smart Line and a Savings Account. Wells Fargo Bank does not want Banking Regulations imposed on them by the U.S. Government but your Fraud wants to impose a $50 regulation on me if they ASSume my ATM Card is stolen without contacting me. I am writing the Government because of this asking for strict Bank Regulations on your Real Estate FIASCO lending practices and not following an Industry Customer Standard for Consumer Affairs as mentioned above. | |
| Extremely Upset With Wells Fargo | 11/17/10 |
| It's been over a two year battle now with Wells Fargo! My husband lost his job and all of our insurance benefits as well. I contacted Wells Fargo immediately making them aware of our situation and asking for help. I was told by Wells Fargo NO PROBLEM we are here to help you. I thought wow this is really great most everyone else I had contacted explaning our situation was very sorry to hear about my husband losing his job, our daughter become very ill and having emergency surgery and being in Riley's Childrens Hospital but there was nothing they could do to help us. Wells Fargo set us up on a program to meet our finanical needs at that time with the understanding once this program was finished we were to resume back to our normal mortgage payment and tacking on the remaining balance that would be owed to the end of our loan adding approximately 1 - 2 mores years on to our original loan. NOT THE CASE AT ALL. Once the program was completed we sent in our mortgage payment to find out it had been sent back to us and our house was now going to be prepared to go through forclosure process. My husband contacted Wells Fargo immediately asking WHAT THE HELL is going on?? We completed the program and followed the contract as stated. We did this 3 times and followed the program exactly as written even though they were raising our mortgage each time. Soon after completing the 4th program we were told we were no longer eligible and that the foreclosure process had already been started. We were served with foreclosure notice and we want to work with you on saving your home notices on the same day. How is that even possible? My husband filed the necessary paperwork to stop the foreclosure and we were told once again to send in copies of our pay stubs; a hardship letter and a list of our bills and they would work with us. We have done this 5 times and each time we are denied becaue we don't qualify but we are continuously told not to worry that they will work with us but it has been over a year since we have made a payment on our house since they will not accept a payment and we continue to get farther and farther behind. How is it that we don't qualify for any of these programs that are not out there to keep people in their homes. All we want is to keep our home and make our payments. If that means we owe 5, 6, 7 or whatever more years on the loan then that's fine. We are trying to do the right thing but we're not getting anywhere. Wells Fargo has done nothing they said they would do. So much for customer service it SUCKS!! We had some friends there were buying a home and heard great things on Wells Fargo T.V. commercial. They asked us what we thought about Wells Fargo, guess what? You LOST their business. Why would you not want to help someone who is willing and able to make their mortgage payments instead you want to forclose. Great Work Wells Fargo! This is why your company is going down hill beacause you dont know your ass from the hole in the ground. | |
| Very angry with Wells Fargo | 11/5/10 |
| We have 3 properties with mortgages with Wells Fargo. 2 are upside down. We are still paying, and have not been late. I have business accounts with them, and personal accounts. We have been with them for 23 years. We accidently let our home insurance lapse for 1 month on our primary residence. Wells Fargo charged us $664.00 for one month for insurance. Our normal annual insurance is $1,300.00 per year or $108.00 per month. I spent well over 2 hours being passed around Wells Fargo trying to get this looked at. After all that, they claim that there is nothing that they can do about it, and that those kind of policies are always expensive. I am now moving my accounts away from Wells Fargo, and to another Bank. I will never use them again for any service. | |
| Unbelievably Disappointed | 11/3/10 |
| “How is our lender WELLS FARGO performing?” They SHAMEFULLY SUCK!!!!** I’ve been a faithful customer of theirs for over 25 years- NEVER MISSED A PAYMENT- FOUR DIFFERENT PROPERTIES. Now that circumstances WELL beyond any control we have put us in a bind due to the economy, my wife’s medical conditions, and her loss of job, over ten people at WELLS FARGO have wasted weeks of my time and effort (half the time not knowing who’s doing what and where to send people internally, losing paperwork, subjecting callers to ENDLESS computer voice prompts- all the time reminding you they will take any measure to collect on debts- NOT TO MENTION OVER 135 PAGES OF FAXES SENT) *and as of today have turned their backs on us for any re- financing! THIS PROCESS TOOK OVER TWO MONTHS!! **They’ve CLEARLY, UNQUESTIONABLY proven customers aren’t really valuable- money is- and the more the better! | |
| name withheld | 10/23/10 |
wells fargo Auto /finance will call you all day long, seven days a week should you fall behind on your auto loan. When you talk to one person ,you are not done!!! they keep calling,calling , calling all day long trying to agrivate you into giving them a payment. They start at 8 am and continue calling until9 pm at night whether you speak th them about the issue or you don't Never again Well Fargo!!! | |
| LT Larry Lambert RET | 9/22/10 |
| My wife and I bought a Prsche for each other and we are not rich by any means. I had a decent relationship with the dealership and they discounted the cars enough to make the deal possible. I financed my wifes and she mine. Recently I was in an accident and the car sustaine a great deal of damage mostly frame as well as having a part put back on the car with a differant #. The car was documented and for a high end car it is no longer worth the paper it is written on. Instead of suing the young man and ruining his life for years to come. I had it appraised and took the lowest appraisal. In Tx you can drive a 400 thousand dollar car and if a preson only has minimum payout you are screwed unless you have uninsured as well as underinsured. Also learned my lesson about medical coverage. You mention car wreck they will not take your insurance. The guy hit me so hard it broke me seat belt and knocked me unconscious. whil only having 25 k worth of prperty damage. My origional contract was with wachovia which was bought out. We have never been late on a payment and allways paid more to get the principal down. Now Allstate which I think of as the bottom of the ins companies out there is will ing to pat the tiny amount left over from the 25k and Wells Fargo has laid clam to my misfortune. The kicker is I did not start out with them in the 1st place. I use credit unions and upon calling all 3 I use was told there is no reason for Wells Fargo to lay claim since for one we are still under the watchovia terms whether are not they bought tham out are not. But the fact that we have perfect payment history and only 1 time did we have a problem but it was on the banks end and had nothing to do with us. Being disabled and living from check to check is bad enough being still somewhat young and not being able to work for a living is hard enough on me as a man. But to have a financial institution step in and capitalize on my misfortune is out of this world. I spent the first 2 months after the accident on my back. And having my body torn up in the military and having grown use to living with what I have only to have my life rearrangeg by someone who was totally at fault is bad enough. But when I found out what Wells Fargo intended to do it incensed me. And getting a name was almost impossible but I did and she was and account manager. now I am stuck with the option of suing the young man and hurting him as well as his family and going to the media for what Wells Fargo intands to do. And what really gets my goat is I was told it is what is best for me like I am a child. It is not a lot of money and I am stuck with a car I will eat if I ever try trading it in or selling it but the very fact an organization I did not even start out with and by the way I begged my wife to go through a credit union is the fact that wells Fargo intands on captilalizing on my misery. I might could understand if we were not living up to our end of the contract and had a bad payment history. But now I am in a position ethicly I do not wish blogging getting the news media involved and and attorney. I have another option but I think it will be my last resort and was told by my credit union I would not suffer on there end. I have had one car repoed and it was through a divorce and I am not the part that renigged on the deal. Respectfully LT COL L Lambert RET. | |
| RRN | 9/14/10 |
| Wells Fargo communication is implorable. | |
| Brenda Watts | 9/6/10 |
| They really try to hide the phone number for corporate office so you can not contact them with problems and bankers will not give it out. | |
| Write A Review For Wells Fargo Financial Inc Corporate Headquarters Note: This is not to be used to contact Wells Fargo Financial Inc Corporate Offices nor is this site affiliated with them in any way. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Wells Fargo Financial Inc. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. |
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