Wal-Mart Corporate Office | Headquarters 702 SW 8th St. Bentonville, AR 72716 (479)273-4000 Reviews For Wal-Mart Corporate Office Nakita D. Freeman 4/19/10 I am very disappointed and discouraged from shopping at any of your Norfolk, Virginia Wal-Mart’s. Observed disappointments at one or both of the locations the store is dirty. The restrooms are very unsanitary. The customer service is unfriendly. The cashiers speed at checkout is below standard. Aisle crowded with shelve items.WIC item are often out of stock. This is in comparison to the College Dr. Wal-Mart in Suffolk where I reside. Friendly cashiers, shelves are stocked, restrooms are clean. Michael Barnes 5/26/10 I just had my Wal Mart money card Visa debt wiped clean of $500.00. It was all the money I had. Now the credit card company wants me to send them a letter disputing the charges on my card. This is not an isolated case. Several people have informed me that they quit using the card because of the same problem. Now I am going around and letting people know what happened to me. You would think that with as big as Wal mart is that the protection on there cards would be better. I know that I will be talking to a lawyer about this. Harve B Thorn III 6/7/10 The Walmart Super Center on 6th St in Fayetteville, AR has promised for more than one year to have parking for scooters (I have a Vespa) It has not happened. I have talked to the manager and the assistant manager last summer. (The assistant manager told me that I was being unreasonable) I have waited until now (>1 yr later) to comment because I wanted to give "them" (you?) time to act. Thank you. Harev B Thorn III Tiffany C. 6/13/10 I use walmart.com for the first time every and the walmart in our hometown screwed of the order. Got and email telling me my swingset was there and come to find out that they were missing a box. Was told to contact walmart.com to see if they could replace the box that was missing. Well then i was told they could not replace it because the walmart in my town had scanned it into there store and that it had to be there. So I called the walmart and asked to speak to a manger and he told me that the box was missing or it was mixed up in the mail. So I told him that there was no way it was mixed up in the mail, because I was told by walmart.com that you guys scanned it off your truck and it was indeed in your store. Then the manger went on to tell me that "well last week I saw someone open a swingset box, but I dont know if it was hardware or not" What kinda of idot doesnt know. So again was I told to get a refund and order another!!! Yes another. I will be getting a refund, but never again will I every shop at walmart.com!!!! What kinda of store gives or uses someones stuff that they buy. It is not right in any kind of way. I will make sure that people in my town will not every do site to store, cause the store will use or miss place there stuff!!!!!!! ONE VERY UNHAPPY COSTUMER Lori B. 9/2/10 I am writing my review mainly regarding the pharmacy in the East Peoria, Illinois store. I take 5 medications for chronic pain diseases. They are filled every month. They are federally controlled meds so I had to call around to pharmacies in my area to see who would be garenteed to carry them because without my meds, I'm in such excrutiating pain that I can't move, literally I'm bedridden without them. The process I go through to get my meds every month is quite an ordeal. First I have to go to my Dr.'s office to hand pick up the physical scripts each month, they can't be called in. ( 3 of them have to be picked up, the rest of them can be called in), then I deliver them to the Wal Mart pharmacy which then I wait to get them filled. The scripts must be filled out exactly correct or I go back to the Dr.'s office for new ones. That is a federal rule. The point is I go through alot every month to get my medicine. There are 2 female pharmicists on duty. One of them can't stand me and doesn't hide it at all. I've never done anything to her what so ever. I'm the type of person that I get along with everybody. I've never met a stranger. Anyway, this particular pharmicist makes my life a living hell! Just this month I asked for one of my meds that can be called in to be refilled. She said she would have to fax the Dr. O.K., no problem. That was 2 weeks ago and I still haven't heard if the script is ready,I went to Wal Mart to get a different medicine and they said they don't have any record of needing to do so. My Dr. is highly perturbed that I have been without my meds and he said thet did recieve a fax and approved it. There is not one nice person in that pharmacy except one lady that I think is a cashier and when we first met she and I talked about our chronic pain diseases. She is very sympathetic. I live in agonizing pain every day and the last thing I need is someone in the medical field treating me like they wish I'd never been born! And that is how she acts!!! I have tried to contact the general manager,Rex Van Reeden to discuss this with him but he makes himself unavailable. I don't think he's too worried about customer service or our problems at his store. So, the end of this very long story is.... I'm going above his head to Wal Mart corp and see if I can get anything resolved. Thank you for "listening". P.S. It took me 6 hours to type this because of my pain. Oh, I forgot to add they wouldn't honor a coupon for one of my meds after I signed up for this discount card to reduce my costs. This was after I phoned them to see if they would honor the card and coupon, they of course said yes. Crystal-Wisconsin 6/21/10 I just took a trip into the Walmart store here in Janesville, WI. I am 5 mths. pregnant and today was the second time in a month that the same janitor told me that I could not use the bathroom because he was working. The first time, I called the store to complain and the manager said he would be talking to the guy. A lot of good that did because the same thing happened once again today. Just now called the corporate headquarters and was told that if I don't receive a call with-in the next 2 days with a resolution, I should call back. I will be sure to let everyone know how this turns out. larry turner 6/25/10 i purchase a set of tires from your humboldt tenn. store. tires are defected. because i did not purchase road hazard they will not honor it.tires are separated on side of tire.road hazard is nails glass etc.this is not fair. larry.t1954@yahoo.com JWS Advisors, llc Jeannie Sample 6/26/10 I shop at Walmart's all over the nation and note when great employees stand out above the rest. I would like to report a big fat star and ata boy for three employees at Store #3487 at 51450 Shelby Parkway, Shelby Twp, Michigan. Mr. L.T. Sanders, Mr. Donald Livingston and Tim Tasby were stocking shelves on June 18th, 2010. They went out of their way to make sure I had all I needed and took the time to help me with my shopping. I was so impressed with their service, that I felt like I was in a swanky department store! Hats off to you, Gentlemen, and I hope you all get raises! Stephanie C. 7/26/10 I wish I could give 0 stars.. I went to the Walmart in Norristown on Trooper Rd in PA a week or so ago and my daughter used Parent's choice Advantage. Parent's choice is WALMARTS GENERIC BRAND of formula. She has been on this since birth, I never had a problem with it. Until now, the shelf was completely empty, but at first I figured okay maybe theyre out, I still had a little bit of formula left so I said I would come back. Came back.. Stil shelf empty, angered but still patient. I came back the next day. STILL NO FORMULA. Your employees aren't doing anything, because they only have 2 registers opened with 500 customers so they surely arent running registers and they aren't stocking.. I went to customer service - the lady said she would leave a note for the NIGHT person. But I needed it now, why couldn't she have someone get me some? Oh right, lazy and rude. Okay, I get it. I sent a complaint in - Jeff called me and told me 'Oh someone put it in the wrong spot.' I KNOW THEY DIDN'T BECAUSE I SPENT 15 minutes in the aisle searching one to see if it was hidden and two to compare and see what I could give her. He made excuses for his employees laziness.. I figured that this would be the end of my problem, so I went back, purchased a couple of cans. Now, this week 7/19 - 7-25 I went to Walmart to get more formula because my last can was pretty low.... ONE CAN WAS LEFT! I flipped, sent another complaint in and they wrote me back saying to contact parent's choice... Why would I CONTACT THEM? YOU ARE SUPPOSED TO STOCK YOUR SHELVES!? I HAD TO BUY MY DAUGHTER DIFFERENT, MORE EXPENSIVE FORMULA that did make her stomach hurt. BECAUSE YOU'RE COMPANY AND EMPLOYEES ARE AWFUL. I SEE SO MANY PEOPLE WALKING, TALKING, AND COMING OUT OF THE BACKROOM WITH NOTHING IN THEIR HANDS. STOCK FOR THE LOVE OF GOD. WHY IS THAT SO HARD. It's not like it's body wash that i could live without, its my daughter source of nutrition... THANKS FOR SCREWING EVERYTHING UP. I know I'll never get this resolved and I'll have to figure something out because these employees are rude and lazy, consistently. Jeannine Terpening 6/27/10 I have a daughter that has been working for Walmart for the last seven years, she injured her shoulder there last year. Her Doctor saw her and wrote a letter to her boss stating she should be on light duty until she see's him in a month or so. When see saw her Doctor again he released her and said she can go back on her cashier job. Her boss Jim would not take her back, he said he did not get the letter. Finally they said they got the letter and sent it to ADA. They refused to give her , her job back. It has been going on for about 2 months now. They nade her use all her personal time and now she is almost through her 3 week vacation. Jim has called and told her there is a job opening in Rhinelander which she refused to take because it is a 52 mile ride up and back. I also know that the minocqua store need cashiers. I am so sick about this. My daughter Dana Terpening has worked at this store for 7 years with maybe 3 days off. People that shop at this store are asking where is Dana, they all miss her because she was thier best cashier. Please Help her get her job back. Thank you so much. Jeannine Terpening 715-356-6005 Bill Merritt 7/1/10 I was in Portsmouth, VA (Fredrick Road, Store # 3831) Tuesday. Noticed our National Colors near the entrance door were hung wrong. (Vertical drape when viewed, blue field with stars is on upper left is the correct way). Vertical drape of flag was hanging with blue field to right. Asked cashiers about it, was told yea, they heard those comments before. Asked to speak to manager.. He tried to avoid me. Asked the store greeter to mention it to him and to fix it. She said tell him yourself, there he is. Called him over and explained our colors were hung wrong and he should fix it quickly. Numbnuts looked me up and down like I was out of my mind, made a comment “That’s the why THEY hung it” ! Told him I didn’t care who hung it, its wrong and needs to be fixed then. He turned and walked off. I said okay bud, I will call Bentonville !! Called Corporate HQ and talked to some action office coordinator about it. Told her what I saw/heard and asked to speak to someone in Bill Simon’s office (New President/CEO). Was told that wouldn’t happen and that a District Manger would call me. Well, District drone called today. Even he wasn’t sure how the flag was to be hung. Then 2 other people called me, one of which was the store manager who asked me which flag was wrong?? Can you believe that?? I said the one at the door against the wall. Even he didn’t know it was hung wrong. Which leads me to believe that if it’s wrong in one store, it’s most likely wrong in the other 4300 stores and most of the 2.1 millions employees don’t know any better to notice them? Can someone give me a working number into Bill Simon’s office?? Don’t need 479-273-4000... That is the gatekeeper who will not forward the call, even asking nicely for Bill Simon’s office. This to me, as a veteran is a serious matter and needs to be addressed at corporate officer level. Mangers below are in 24/7 CYA mode and will not push this up the flagpole. Need help in getting a good inside number. I'll take care of the rest.. Bill dehviaCorp 7/26/10 Walmart are straight up crooks. They purposely avoid customer contact because they enjoy tying your situation up for days simply to make .02 cents interest on your money. As long as you continue to foolishly do business with them, this practice will continue. People have power. If you simply buy your stuff somewhere else these crooks can no longer maintain, no longer abuse the poor. It's up to you. If you continue to do business with them, you've no legitimate complaint; you are a SUCKER, plain and simple. Danielle L. 7/11/10 To Whom It May Concern, My daughter and I were in Pasco, Washington for a State softball tournament this weekend. Before heading for home I noticed one of my tires was extremely bad and cords showing. I headed strait to Wal-Mart on 4820 North Road 68 Pasco, WA. We arrived at the store at 7:35pm and we were told the tire department closed at 7:00pm. Already checked out of our motel, no other tire store open and limited money left I was stressed. The store manager, Jesse, was there and asked if everything was alright and if he could help. I explained our situation but they were closed. Jesse said lets go take a look at your tire. He said " Oh boy, you can't drive anywhere on that". He then asked an employee if he would mind helping us ladies out and to make it reasonable for us. Moose, the employee, was outstanding! He didn't even hesitate to help us and did it fast and in my price range. I can't believe how lucky we are to have your manager do this for us along with Moose the employee. With the 100 plus degree weather that day we would have been on the side of the road with a blown tire for sure. We seen seven others cars between Tri-Cities and Connell alone with flats. Thank you & God Bless, Danielle L. S. Kingrey 7/14/10 I was in the Neenah WI Wal Mart to purchase a pre-paid Visa card for my son is being deployed. While I was there I happened to have my Wisconsin Energy bill with me because I was going to make a payment over the phone that day. The clerk behind the counter stated that they are an authorized payment facility and that the payment could be accepted there easier. I was very happy, and thanked him for doing that! Well to my surprise I logged into my Wisconsin Energy account and there is no such payment posted. I contacted them and they stated I would have to return to Wal Mart. I did so, and after almost two complete hours of standing at the customer service deskl-they came out and said they have NO IDEA where my $300.00 is and NO IDEA how to track it at this time. So, long story shourt I am in the forever waiting game and no clue as to how or where my money is! Sheryl Haik 7/14/10 I had been an employee of walmart store 553 in Slidell, La. for 18 years. I developed Epilesy and started to have seizures. I used 2 Leave of Absences while I was having test and put on several different medication that only made me in a drug like state. I went back to work and had to take off again for the doctor to change my medication. I missed 25 days and I was fired. I found out the same day that there was a program that would have saved me if the personnell person would have told me about it. I was not even told to use my short term disability or nothing. At the time I was on so much medication I wasn't thinking straight. There were several other long term employees that were fired for attendance. The funny thing was certain employees were excused with a code that the co-managers or assistants put in the computer. Not one time did anyone I ask agree to put in a code for me. This is definitely discrimanation because of a disability. Should I contact a lawyer. I would like my Job back without discrimanation but I doubt that would happen. I don't want to sue but I will if I have to. jo stucky 7/15/10 i am very disapointed in your stores any more. I will go to other places like town and country or kmart. The parking lot at 6 and willow creek in portage in is like walking in a land fill and the carts are all over. the other walmart that i was at in marrillville in july 13 2010 was dirty and i had 3 bags and a 12 pack of beer and i was stoped going out the door i felt like i was being discrimated becouse i am white the feelings for this is other people of color had baskests filed to the top and were they stoped NO so from now on i will go else were j stucky G. Wood 7/15/10 Walmart just wears you out by never getting someone on the phone to take your concern. I needed help and the operators were more than rude. I wish I knew a word to decribe them. Darlene johnston 7/15/10 I live in Missoula Montana where we have a super walmart and a walmart. they are located on the opposit sides of town--- my question is---- why is it that prices are not the same at both locations???? I have bought an item at the smaller walmart for one price and then I went to the super walmart to see if they had more of the same item, which they did ..but the price was higher by $2.00 I don't feel that walmart is being true to the customers by charging different prices for the same item. Thank You Michael Larsen 7/19/10 ANGRY CUSTOMER: I hope someone loses their job for this, because I am looking for a job and could do far better at deciding what "truth in advertising" is than the person who allowed this product to be sold and marketed as "chopped" olives. Let me remind you that the purpose of buying a can of "chopped" olives (or sliced for that matter) is for convenience. I needed to have chopped olives and purchased the "chopped" olives wholly on the picture of the label. I am sure I needn't remind you that there is a "serving suggestion" photo on the label, indicating to me, a customer, that this was indeed what I wanted. The pictures shows small pieces of olives on a tooth pick. But when I opened the can what I found shocked and angered me. Shock because it was “ground” olives. Anger because I had to go back to the store (and mind you it wasn’t Walmart after a trick like this). I am not complaining about the quality of the product, I am sure it was made of olives. However, the fact that Walmart has lied to me just to make a “buck” has really angered me. The picture appears to be using a life size toothpick, loaded with small bits and pieces of olives. If that is what you are advertising then that is what should be inside the can, or even something that slightly resembles it. This product had the consistence of cat food! There was no way a person could put this ground mass through a toothpick. I know you have a return policy that you will most likely encourage me to take advantage of. Unfortunately it doesn’t compensate me for the fact that I was lied to, had to go out of my way to go to another store to get what I wanted, and wasted my valuable time, just because someone couldn’t live up to “truth in advertising” or never bothered to actually open up a can and inspect what they were actually selling to the public. I hope things will change, but I will never know because I will most likely never buy “Great Value” products again. Certainly I will never buy “chopped olives” for convenience sake at Walmart again. I will be sending a copy of this to corporate since theit in't my local stores fault for the trickery involved in this complaint. Signed, Michael Larsen Lorraine Gregory 7/20/10 To Whom This May Concern: I thought I would try this, since I didn't get a response from the store in Front Royal, VA 22630. Meaning I tryed earlier today to rectify this situation by calling and was hung up on several times. I wanted to talk to a manager or assistant manager, because I think this is important. So here I am e-mailing to see if anyone will respond to this e-mail. I have in the past not gone to Walmart, because of the bad experiences that I have been subjected to at this store. The bad experiences are with the cashier's at this store. The first one was about a year ago when a cashier that was admiring my daughter decided to put her finger in her mouth to see if she had any teeth growing. The second was today when a cashier decided to run her hands through my baby's hair. I have worked in retail and I know that we were taught not to touch babies or children, especially when one handles money. I have come to the conclusion that I will not go to shop here again, and spend my hard earned money here anymore. I spent over $200.00 today, also I am never greeted by the cashiers they all look very unhappy doing their jobs. The store manager also looks as if he is mad at the world. A VERY UNSATIFIED CUSTOMER! Michael Martinez 7/22/10 To ALL Corporate!!! My wife came into the Walmart in Yreka, California on July 20, 2010 to retrieve money off of our walmart moneycard account. When she tried to, it took 3 minutes for it to compute. Then, the screen said, Transaction cannot be completed. We had sufficient money in there for it to be completed. She then tried to retrieve, several times, $100.00. But the machine then said, insuffiecent funds. We called the ATM company to report it, they said that there was an error. All they could do was fix the machine, but for us to call Walmart and let them know. Since then, we have called the walmart moneycard to rectify this problem. We have been hungup on several times, lied to by these people and told that we have to wait for days for them to even start the reversal. Did I mention that these people don't even sound like they are from the USA!!! The money was our rent!!! I have called Walmart corporate, nothing. The ATM company told us that we should file a EFT dispute with walmart, and since then, we have received fake tracking numbers and were told that the previous information that was given was wrong. If you have had this problem, please feel free to email us @ flacoandgiggles@yahoo.com. Maybe walmart will listen and right their wrongs after an action has been filed. Dwight F. Harrison 7/22/10 I live one mile from store Number 2667. I have lived here 31 years. It is at I-30 and Buckner Blvd. in Dallas Texas. It is the most inept store ever created. Today 7/22/10, I went to this store to pick-up ice cream and milk. As this is a super center, it has over 30 registers. I left my house after 9:00 P.M. and was in the checkout line at 9:30 P.M. behind at least 20 baskets. There were only 5 Registers open with at least 20 baskets in each line. I was checked out at 10:10 P.M. This is how it has been since the opening of this store. Changing Managers does not fix the problem. The problem is the quality of employees. Walmart corporate officials need to get involved with this one. They need to offer incentive pay of at least $2.00 an hour to pull checkers from other locations such as Mesquite or Garland. You can go to the Walmark at Belt Line and I20 or I30 and get checked out promptly. You have the authority to fix this problem. Judy Hall 7/23/10 There are two Walmart stores about equal distance from me, but the store at 3600 W Mcfadden Ave Santa Ana, CA 92704 is the one I usually shop. I had gone there a couple of times during the “remodeling” but there was so much confusion about where everything was and all the empty shelves during the process, plus I am 66 years old and disabled and all that walking is very hard for me, I stopped shopping there for a while. What I especially liked was that the Site-to-Store was in the back of the store and you could park in the back in the handicapped parking there and go in thru the auto service area and the site-to-store was right there. Wednesday July 21st, 2010, I went into the Walmart store at to pick up an order I had purchased online and had it sent “Site to Store”. I parked in the back as usual and went in and didn’t see the site-to-store sign. When I asked the attendant at the desk for the auto express desk, I was told it was in the front at the customer service desk. I didn’t think, at the time, of getting back in my car and driving back to the front of the store because the handicapped parking is often full. Of course there were no shopping carts or riding carts at that entrance. So I decided I’d take my time and walk, it couldn’t be but so far. Wrong!! Finally, I got to the front of the store and couldn’t find a Customer Service. After walking around the front of the store a little while I went to the jewelry dept. and asked where it was. The lady there pointed it out to me. There was no sign so I would have never found it myself. Then I went where she sent me and there was a line so I got into it. I guess we (humans) are trained to do that. The sign over the counter said Money (something - express I thing), the other side of the room was a lot of machine that were for photos. Again, there was no sign saying site-to-store. I knew I didn’t want photo so I thought this must be the line I should be in. By this time I am in severe pain from the walking so far. I started talking to a lady in line behind me, and she was telling me about how a shelf had fallen on her in that store recently and how she was treated. Her arm and a horrible looking injury and she said when it happened; the store personnel quickly took pictures of the fallen shelf but none of her injury although she was bleeding at the time. The reason I mention this is because this lady called up to the desk for me and asked if this was where you pick up site-to-store and they told her no, it was the photo area. This was after I had stood in this line for 20 minutes and the whole time there had been no one at the photo area! I must mention at this time my back and hip pain is increasing by the minute!! So I go over to the photo area and the girl there waits on me in about 4 minutes and I’m done! I was so angry and hurting when I didn’t have to be had there been a few signs that I requested to speak to a store manager. The girl said the store manager wasn’t there but she would call an assistant manager. She made the call. No one came. A few minutes later she called again, again no one came. Then one of the other workers there called, still no one came. My pain was increasing and so was my anger! Finally and assistant manager showed up. His name was Alvin. I told him that if there had been a sign at the back door saying site-to-store was now at the front of the store, I could have gotten back in my car and went to the front since I wouldn’t already be in the store. Next, if there had been a sign on customer service, I wouldn’t have had to waste time and energy walking up and down the front of the store looking for it, when walking is a major problem for me. And thirdly, if there had been a sign site-to-store somewhere in the photo dept. I would not have had to stand in the wrong line for 20 minutes but could have gotten my shipment and been out of there in 5 minutes. Since I was saying a lot, once I stopped to catch my breath and he started to say something and when we spoke together, he stopped and said “go on”. He very politely listened intently to all I had to say. Then he apologized and told me that he hadn’t been there when the site-to-store was in the back and didn’t know it had been back there, but during the remodeling it was in the jewelry dept. for a while, then moved where it is now. He said he under stood exactly what I was saying and had mention the matter of signs to the manager, to which the manager told him, the signs could wait because he didn’t want to put up handmade signs and make the store look ghetto! I feel this remark is racist in the first place! This makes me wonder what frame of mind the manager is coming from. Alvin is African American and I am white, and I would put money on the fact that the manager would not have made that statement to me but felt it was proper to make it to Alvin. If he had said something like that to me I would have put him in his place immediately!! The assistant manager, Alvin, who talked to me was very polite and calmed me down and did his job well, and I would not under any circumstances want to hear his “manager” not liking him doing his job well! Might I mention, Alvin was not the only assistant manager on duty because on my walk back to my car I saw another one in the back of the store just “standing around”, and it seems that one didn’t have time for customers because as I passed, another customer asked him a question and he told them as he pointed a finger “over there”. A few handwritten signs would NOT look ghetto! It would actually show concern for his handicapped customers during remodeling. I feel this is a discrimination against handicapped if not by intention, by simply not taking us into consideration while planning. Why would you have handicapped parking at the rear of the store “Drive-thru” auto service? That doesn’t make sense. It was obviously was put there so we (the handicapped) could get to site-to-store more easily. If the handicapped parking spaces were put there for shoppers, common sense tells you that there would be riding carts at that entrance or at least some kind of carts! I have enough problems with finding someone to speak with in this store who actually speaks good English, I don’t speak Spanish or even Spanish accent in most cases, but I have to accept this because this is Santa Ana. But, for the manager of this store, to worry about a handwritten sign looking ghetto, he must think he is above the people who shop that store! I have good credit and among my credit cards is a Walmart Discover Card. If this is the kind of store Walmart really is behind its façade then maybe I will be rethinking whether I want to keep that Discover card or shop somewhere else. I like Walmarts merchandise but there are other stores that compete. Thank you for hearing me out. As you can see, I am long winded but I am also that angry. Alvin, the assistant manager I spoke with calmed me at the moment, and did his job well. I left the store feeling better and thinking something would be done about this problem. But after getting home I had doubts so I’m still writing this complaint because I firmly don’t believe the store manager will change his mind because a customer complained. I get the feeling his priority is a pretty store, not a store with happy customers. I talked to someone at Corporate Office this morning. We will see if they follow up. Kathy G. 8/2/10 MIDDLE ISLAND, NEW YORK I give Walmart -0 Rating. The only reason I go to Walmart is because it is the only store within 20 miles of my home. Approximately 2 years ago I witnessted a young man, mentally challenged being BEAT by the security guard and 5 other Walmart workers for stealing a breakfast bar. He was being punched in the head and back, once he fell to the ground the 5 men proceeded to kick him in his back, abdomen and head. I could not believe my eyes....for a breakfast bar! I started yelling and going between them, "you are going to kill him, stop, stop it"!! I called 911 to report the incident and waited for the police to arrive and explained the situation, such brutality was not necessary. One month ago I experienced similar situation, a woman was being beat, choke hold, punched for a similar situation by the same security guard and 7 other Walmart employees. These Walmart employees are going too far, who do they think they are....how dare they...If they EVER lay one finger on me...ha...WALMART WILL BE IN COURT FASTER THAN I CAN SNAP MY FINGER!! Such Brutality is not necessary!!!!!!!!! Joseph trudel 8/5/10 I applied to the walmart in Ocala FLon SR 200, I was offered a job past my drug test past my 3 interviews and was waiting for my background to come back, I told them up frontI had a felony for driving on a suspended lic. I did not get the job because of a 1994 incident, 26 years ago.....I can not beleive that walmart would turn down a truely dedicated to be employee for something I already paid for and am not doing now 26 years later....Being in the stores I know how hard it is to find good help that care.... ZI am ready to loose everything and my mother because of a mishap 26 years ago I would figure any company would want people that truely care what they do working for them. It hurts so bad that walmart pertays it self as a comapny that cares I don't see that and then to not be able to talk to anyone in corperate is crazy the store manager told me there is nothing he can do at the store it is a corperate decission but he had no number for me to call and dicuss this with.......... if anyone from corperate reads this and can help that would be great because you are missing out on a dam good employee....It,s just not fair 352-484-8885 Chris Kohl 8/5/10 I worked for walmart several times. The last time I was a Tire Technician/Lower bay tech.(changed oil.). I do believe that Walmart is getting to big for their britches. During my time there, I witnessed many things that should not go on in a retail store such as this. Drugs, sexual encounters, etc.(none occuring to/with/by me). A good heads up to all future employees of walmart- just b careful. Bob D. 8/9/10 I called three Wal-mart stores in the Los Angeles are for information on buying Hearing Aids, no one seem to have iany information about them and had o idea that Wal-mart even sold them. I tried calling the Corporate Office and was unable to talk with anyone of importance except the Operator; who transfered me to Consumers- Miracle Aid this was done by me two times. How can a company as large as Wal-mart provide such horrible service. Bob. D Former Walmart Employee 8/10/10 Unfortunately going through reading everyone's comments has reminded me once again that no matter how tough times get that I would rather shovel crap if I had to in order to survive than to go back to work for a company that is so corupt and cares nothing about it's employees or their customers. Yeah you might have a few good people who work for Walmart that may treat you with respect and are willing to go out of their way to help you,I know because I used to be one of those employees and I still have many friends and family that unfortunately still have to deal with all the crap that Walmart pulls. As some of you former employees who have worked for Walmart for many years and even those who haven't worked for them long you have seen first hand that it doesn't matter how long you work for them they still treat you like crap. It's funny because I haven't worked for them in over 8 yrs. due to an injury that occurred on the job that I ended up filing a workman comp suit on and won after the fact that they fired me 3 days after returning from light duty on a trial basis to see if I could actually do my job or if I needed to stay on light duty longer. I actually just recieved another lawsuit in the mail today asking me to join in on it. It amazes me that as many class action lawsuits that have been filed against Walmart for the improper way they treat their employees that nothing seems to improve with them. Unfortunately Walmart has put so many small time businesses out of business because they can't afford to compete with a mutil-billion dollar company, Walmart has now become a monopoly in a lot of small towns and even in some of the larger cities. People will continue to complain about Walmart and all their defects, but sadly people will continue to shop with them mostly because they have no other choice. I have tried to warn family and friends that you get what you pay for as well as that they will hate working for Walmart. But in these times jobs are hard to come by so people have no other choice but to work for a company that claims they care when they really don't. When Sam Walton died so did his values and nothing has been the same with Walmart since he died. It disgusts me when I see and hear some of the things that go on with Walmart to this day. What's worse is that no matter what I say hear and no matter how many complaints are made about Walmart or even how many people praise those few individuals no one cares enough to do anything to make the changes that are so needed. Employees who deserve Kudos don't get them and even if they do they don't get anything from it other than knowing that they are doing a great job and those who should be fired over some of the ignorant things that go on still continue to work for Walmart. I have been overseas and have seen better establishments that could compete with Walmart for instance Care Four stores in UAE are almost exactly the same as a Walmart superstore and yet the quality of the items seem to be better and I know the customer service there is much better. I'm not only a former Employee of Walmart but I am also a Veteran as well and it's a crime to hear how a Walmart store in Portmouth, VA on Fredrick's which I have shopped at before I deployed overseas last year has such ignorant employees especially when it comes to how the AMERICAN FLAG a.k.a. Old Glory, Ensign and many other names that she has been given can't be given the respect that myself and many others like me have faught for. What's bad is for those who don't know it Portsmouth, VA has many military bases in and around it, you would seriously think that for a company who claims to be all American and that supposedly supports our troops would actually care about how the flag is flown, especially when it is brought to their attention that it's not being flown correctly you would think it would be fixed. Be forwarned future employees and customers of Walmart that what you pay for is what you get, so if you buy something cheap it's obviously cheaply made as well as don't be surprised when Walmart takes a big crap on you and doesn't care because that is the real true Walmart since Sam Walton died. A Former Walmart Employee and U.S. Navy Veteran tommie 8/11/10 your local walmart in winnsboro sucks everytime you go there you get mistreated by the csm with the moles all over her face. Why do she frown her nose at the people.Also she treats the cashier bad. JOE KUHN 8/16/10 Called corporate 3 times and talked to customer service(what a joke they are)2 times about the dried up corn they are selling to the public,The corn should have been thrown in the garbage. Looked like they put it out in the parking lot for 5 hrs than brought it back in and put it in the bins for sale.This is at the walmart in ST. CLAIRSVILLE, OHIO. Management knows about this problem with nothing being done. They have a produce mgr. that's a complete waste,and she needs to be fired. I gave then hell again last night about the dried up FIELD CORN that they are pawning off on the customers. Why should it be up to me to tell them when the produce is bad?I dont work there!! ALSO the homemade italian bread. Just about every slice has holes as big as a quarter in them. I bought 14 loaves so far and had to pitch over HALF of the bread out because of the holes, Guess what? Management said he knows all about the bread having holes in it but NOTHING is still being done about it.Why isnt corporate stepping in and doing something?I think the produce mgr. needs fired or put on a last warning for not wanting to do her job. And people that put the corn out,, are they BLIND? Cant they see the corn is ALL DRIED UP !!??? Guess they are just as STUPID as the produce mgr.Everytime i ask to speak to her,, shes never around..Probably taking one of her 12 breaks and doesn't want to be bothered,That store needs new people running it. rufus 8/11/10 several times i have went to the greenville texas store and always found the restrooms very dirty from and rear of store restrooms Mary Hamilton,Orient Oh 8/11/10 WalMart in Grove City Ohio needs all new management.Several times I have complained about NO cashiers in garden center...I usually park in that area to get dog & cat food (close by) and usually come out with some type of garden goody too..am always in there during daytime..have complained to manager,assistant manager and others.. Always said they would improve...yesterday was worse then ever. NO ONE on door,saw clerk working stock(away from registers)..Went and got ,dog food,anti freeze,garden spray etc..Maybe $30+ of stuff. Went to check out..NO ONE at register or door. Finally found clerk all way in back of garden center...he tells me no cashier on duty,NO door person either. Staff cuts,he calls manager,get dept.manager instead. He also says staffing cuts..I could have walked out with my stuff,a man did walk out who wanted a gas grill but said he would go to Home Depot instead..Anyone could have walked out with anything. I was told I could check out at Auto or up front..Instead I left stuff setting. THIS STORE NEEDS HELP!! Not the first time its been like this. Wonder what their merchandise loss is listed at..GET NEW LEADERSHIP or close it!! Better yet have someone from Marysville store show them how to do it right!! Garden center always staffed til 9pm..Wonder if I'll hear anything back from Corperate??? Patti M 8/11/10 Why does the pharmacy in my local Walmart charge 10 cents per prescription to have filled? Received print out of generic meds for $4.00 but Walmart pharmacy tacks on a dime for each one.I realize this is a very small amount but it is the principle of the thing. No where on the print out does it say anything about this extra charge. Is this considered fraud??? Can you imagine how much money they are making off this for the many, many scripts they are filling. Does this only apply to generic?? I realize that the pharmacy maybe a seperate contracted company but it reflects Walmart. Called corp yesterday for answers, have not heard anything and probably won't. disappointed customer 8/13/10 rating -0 (zero minus) very poor! Walmart 2735 at Sacramento CA customer service is horrible, attitude to the customers is TERRIBLE! I asked to help to find an airbed - the employee pointed a finger to the other corner at the store. I checked the shelf - it was messed up, boxes were wrinkled and torn, taped over, so I tried to choose the better box. Then I paid at the open cash register. Nobody said anything about a different return policy. The person who wanted to use the airbed indoors to sleep downstairs during the hot summer time 100F was very disappointed - it did not have an automatic pump - pump was on the picture. We mechanically pumped the air for 30 min and tried to rest - the air was gone in 1 hour! The airbed had a leak. Then we tried to return it. The airbed was used indoors, it was clean. The cashier was negative and terrible - "you cannot return it, you may get an exchange only - the open box, it is the ozark company policy." She got another box, opened it and tried to tear the top - "you cannot return it, get an open box! Rules are posted over there" - Where? They were posted in small font 14 pts at the closed cash register far away from the airbed shelf. NOBODY informed a customer about the tricky policy until he came to return it. They have to learn at Costco how to do the good customer service. ALL return rules are posted in the large letters 70pts+ at the board next to the entrance, labels are taped on the boxes "90 day return policy" "6 mon return policy" on electronics. (Other items are refundable at the reasonable time) The return time for electronics is printed on receipt, the cashier and pick up clerk reminds about 90 day return policy and thanks for shopping at Costco. Costco informing customers very well and doing an excellent service. Walmart has to inform customers much better - signs has to be posted on the shelf in BIG font, readable for all people, taped on the boxes, cashiers have to say about a different return time for airbeds, not 90 days as used for all receipts. Buying an airbed at walmart is getting into a trap to waste money - nobody informs you, rules are posted far away in the small fine print, then when the product is defective - they do not refund it, just replace with the same product and tear the box top. The line for customer service is very long, the attitude is terrible, they are rude. We will not go the walmart anymore. The news coverage of Walmart is negative - bad service, many lawsuits from customers and employees. We tried the service and got hurt, unsatisfied, uninformed, and will not try to visit the store anymore. Very sad experience, very bad customer service - HORRIBLE! Yevonne gray 8/13/10 This is rediculous...I have been waiting for Walmart to let go of my money forever, they keep giving me the run around, they went as far as telling me to sit an wait on fed express please give my money back Walmart..its my money card.. why would you take my money? Im going to have to get a lawyer,I dont want to but I am gonna have to if i want my money.evrytime I call the custumer care they give me a different person an different day that they are gonna put my money back on my card. I dont understand why they took it. Walmart please give my money back . Its only 100.00, but I need it I have a little girl that was born w/ a heart problem and a mother. My walmart card is not expired. please put my money on my card. Walmart call me at (((1 954 425 2954 ))))please call me walmart. elizabeth chaney 8/13/10 the produce section at walmart, in trooper pa. is very dirty and smelly. it is right in front of the door as you come in. needless to say who wants to shop for food. not me. Fat Choy 8/14/10 The store that I shop at is just awesome. I can't believe the other writer on this site has to shop at such crappy stores. This place is clean, organized, smell fresh, lovely ladies, very helpful employees. The store is located at 215 and Rainbow, Las Vegas. Very one at this store deserves a bonus. This is an amazing store with nice decorations. I feel privilege to come into such a beautiful store. They can charge an admission fee and I would still believe that it would be just as busy. Happy shopping. Employee of Wal-Mart Store 5070 Las Vegas 8/17/10 I was happy working for Wal-Mart, ever since we got our store manager Mike and all young un-professinal Asst. Managers and Co-managers our working place has become a hell zone. All of the Associates are fustrated with management. I feel more for Dept. Managers they get treated very bad and they are the ones that work very hard, and have to take the fall for everyone. The bottom line in this store is a Hostil enviroment working place. Please anyone out there help us, everyone is afraid to call the HR, they feel no one will do anything for them, and afraid to get fired if they say something....please HELP Anonomous 8/25/10 I have a complaint its how an employee at walmart is being treated unfairly and this matter should be looked in to its the Putnam CT store people should not be judged and have rumors spread around especially if they dont eveh know the person. they are suppose to be mature adults.. Your suppose to be proffectional, they are making it very hard on this individual in particular i dont want to give his/her name cause it will only make it that much more difficult. They are making statements and spreading rumors that are very hurtful and judge him/her unfairly and it is affecting him/her greatly these people are not in high school they are at a job and should keep there opinions to themselves and not make stupid remarks or rumors that will hurt a person not only in the workplace but in his life or otherwise it can really depress a person and make it hard for them to do things at work or outside of work,,, this is very unproffectionsl and i hope the matter is dealt with im very concerned for this person people need to keep opions that are based of stupidity to themselves.. Georgia Hughey 8/20/10 Placed an online order for a gift card on August 9 & they said the latest it could be delivered was Aug 18. It is now Aug 20 & my friend has no birthday gift card. Sent an e-mail & got a standard answer that it should only take so much time. What good is that? Tried calling & they said my wait would be 5 min. After 15 min, I hung up. So no gift card and my credit card has been charged $100. What am I suppose to do now? How can one little gift card take so long or should I say is still out there somewhere? I need someone to tell me how to rectify this. I am not the type to let this go and will write corporate. My experience tells me don't order online. Sue Anderson 8/20/10 Actully you should get o starrs because you dont deserve none. Ypur stores suck, dirty restrooms, disrespectful cashiers, your managment sucks, never return phone calls complaints just go in one ear and out the other. From what I have seen you treat your employees like shit, make your rules and regulations for them shitty. I could go on and on, but as you people do Im going to do .. NOT WASTE MY TIME cause aint nothing goimg to change by me writting this letter or even valling. WALMART SUCKS.. WALMART SUCKS.. WALMART SUCKS ... 0 STARS O SATRS Christina m. 8/24/10 I recently had a oil change done at the Walmart in yuba city California store #1903 ir so I thought. I have a 76 cutlass supreme classic first after waiting for an hour they tell ne they can't do the service because they don't carry my filter so I run to auto zone and buy one the whole time the employees are gawking at my car...so much that they forgot to put oil back in it when they drained it! I arrive at my destination the next day and my rods are knocking. Now anyone with connon sense knows that means the vehicle is running low on oil when you hear knocking. Long Story shirt they said they won't accept my claim. Even though my mechanic says it was damaged due to it having to oil...yes my motor is gone...then I was hung up on by the claims manager David...yes I said his name because that was so rude...because I asked him what was the next step I needed to rake in order to get my vehicle running. KATHY BODLAK 9/3/10 11 YEAR OLD PLEA FOR HELP IGNORED BY WALMART MANAGERS - This event occured at the Fleming Island/Orange Park, Florida store located on CR 220 on August 29, 2010. Following his karate class, my nephew and I spent about 20 mins shopping. I had just purchased a brand new car and the keyring still had the make/model/color on it. I had planned on purchasing a new one @ Walmart. Unfortunately, I misplaced my keys while shopping. We went to the front of the store and outside to make sure the car was there. Two (2) co-managers (Eddy & Carolyn) asked if we needed assistance. I explained the situation and asked if someone would just go out and watch the car so my 11 yo and I could look for the keys. They said "sure" so I went outside by the car and waited about 10 minutes or so, then went back into the store. I asked if they found someone to help, but they both said there was NO ONE AVAILABLE! My 11 yo was devesatated and asked if why they couldn't help. We were totally dismissed and made to figure it out without the help of ANYONE in that store. I called the next day, the store manager, Steve Adams, was not available. I asked for the asst. mgr. She came on the phone and would not give me any help or even her last name for documentation. I notified corporate, twice, and no one responded, despite the plea of my 11 year old for help. Five (5) days later, I called the FI/Orange Park Walmart manager because NO ONE, LOCAL, OR CORPORATE, returned my calls and request for resolution. He simply told me that he apologized, spoke with those involved, and then offered a $25 gift card. WHAT?!!!! My 11 year old does not need $25 to regain trust in what is supposed to be our neighborhood store. Why didn't he offer to have those involved personally apologize to me or him. Why didn't he ask if the 11 year old would like to spend an hour or so with him at the store and show what...IF ANY...ways his store associated help customers. NO WAY SHOULD ANYONE DO BUSINESS WITH THIS STORE IF YOU DO NOT ACCEPT THE WAY THIS CHILD WAS TREATED! DJ 8/27/10 DO NOT.... I REPEAT DO NOT BUY WALMART MONEY CARDS!!! Today I purchased a walmart money card & added all of my cash to it, expecting everything to go fine. I get back home & went online to activate it, and was told that I could not complete activation. So, I called the provided 800 #, and was told that my activation could not be completed for unknown reasons smh. As a result, I have to wait 5 BUSINESS DAYS just to receive MY money back. The customer service reps seemed to care less about my problem, and seemed to be trying to rush through the call. I'm basically stuck for a week, because that money was the only money I had. NO WORDS CAN EXPRESS HOW PISSED OFF I AM RIGHT NOW!!!!! ERICA 8/28/10 ANYGRY FORMER EMPLOYEE. MY NAME IS ERICA LOZOYA. I WAS HIRED THOUGH WAL-MART LAST YR. AT 4/14/2009 TO 7/23/10 AS A ASSET PROTECTION ASSOCIATE IN RHODE ISLAND. BUT I DID NOT LIKE THE POSITION. THEN WENT TO AS A CASHIER. I LEFT IN GOOD STANDING WITH WAL-MART. THE REASON I LEFT WAL-MART AND MOVED BACK TO NEVADA WAS DUE TO PERSONAL REASONS. I CAME BACK TO RHODE ISLAND IN JUNE OF THIS YEAR. I GOT HIRED AS A TEMP. PROBABLY AS A PERMANENT HIRED. THERE WERE SEVERAL OF US THAT GOT HIRED AS A TEMPS. FOR REMODELED. GETTING TO THE POINT. I WAS HIRED ON 6/29/2010 AS A TEMP. THEN ON 8/20/10 I WAS ACCUSED OF STEALING A MERCHANDISED. I WAS FIRED THROUGH THE ASSET PROTECTION MANAGER BY THE NAME OF BRIAN. HE ACCUSSED ME NOT ONLY IF I STOLED THE MERCHANDISE, BUT ALSO IF I HAD "FINANCIAL TROUBLES" OR SOME SORT OF "FINANCIAL SITUATIONS". WHEN I WANTED PROOF OF THE ALLEGATIONS, HE (BRIAN) DID NOT WANT TO PRESENT THEM. I ALSO WANTED THE PERSON OR PEOPLE WHO ARE ACCUSING ME OF SUCH CRIME. HE, HIMSELF (BRIAN) DID NOT WANT TO SHOW ME THE PROOF AS WELL. I EVEN OFFERED FOR HIM TO CHECK MY VEHICLE IF I SUPPOSEDLY STOLE SUCH ITEM THAT HE IS ACCUSING ME OF. HE (BRIAN) DID NOT WANT TO CHECK MY VEHICLE BECAUSE HE SAID THAT HE DIDN'T NEED TO BECAUSE HE KNOWS THAT I STOLED SUCH MERCHANDISE THAT I TOOK FROM THE WAREHOUSE WHERE I WAS. Walmart SUCKS!!!!! 8/30/10 Let's see, you couldn't returned anything without a reciept in the past without the third degree and now you can't return anything with a reciept after 90days. What a load of a crap. Store tells you to contact corporate and corporate tells you to conatct store because it's up to the manager. So, who's in charge????? I rather go to Handy Andy, HEB and Kroger for my groceries and Target for anything else. I already shop for clothes at Kohl's anyways because they are actually the same price, if not cheaper than walmart and hell of alot better quality. DJackson 8/31/10 In look for some to listen to my complaints and take this matter into serouis consideration. As I happen upon this site I came to the conclusion that is is an on going problem which to me is a BIG one Customer Sevice. I too went into Walmart was greeted with the normal Walmart salutaion but when I needed some seroius help everyone seemed lost to what customer is about. I lost my keys thirty plus miles from home. I went to the cashier whom was helping me and asked had she seen my keys she continued helping the next person and wihout looking up at me said to go to customer service.... So I did(what a joke). Long story short I went to customer service 3 times I walk he store alone five times with me and my son getting on our knees every employee. I also happen upon the manager who told me to what ten min. Not knowing that she was the manager, I went back to the cashier and asked for the manager she informed me that customer service had to call the manager and to go back to customer service now his is my forth time. The person at customer service said I told you that we do not have your key and pulled out a basket with a few keys in it and my kiss was not in it. Now I'm at a lost so I call BMW customer service to she what they can do to help me since I'm thirty plus miles from home. As I'm talking to the young man from BMW I went back to customer service and informed them that i was talking to BMW road side service and i needed the address when the other young lady working behind the counter said oh your looking for the BMW keys Miss Yes Marlene Boven 9/5/10 I will not buy eggs from Wal-Mart again until you take steps to insure that NONE of your eggs come from the DeCoster farms or affiliates. I realize they have come from other suppliers but you have enough power to tell them to stop buying from DeCoster. I don't want to give Mr DeCoster, who is a hibitual health safety offender, one more penny of my money.He needs to be put out of business! Please publicly announce that you will not buy from his farm, directly or indirectly, ever again. I will buy my groceries at another store.  Write A Review For Wal-Mart Corporate Headquarters Note: This is not to be used to contact Wal-Mart Corporate Offices nor is this site affiliated with them in any way. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Wal-Mart. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. Your Name Your Rating (5 Stars) Best (4 Stars) Better (3 Stars) Good (2 Stars) Fair (1 Stars) Poor

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