702 SW 8th St. Bentonville, AR 72716
(479)273-4000
Reviews For Wal-Mart Corporate Office
Ileana  | 5/3/12 |
| I received a text from Walmart saying I won a $1000 gift card. I went online to make sure it was a true Walmart site. I entered the code I was given and there is no gift card. They wanted to know personal information which there is no way I would ever give. They took my basic information and now I am receiving a large amount of emails that I don’t want. It is loading up my email. I consider this a form of harassment and if there are others out there that received the same type of text there should be a class action lawsuit against Walmart for selling our information through false advertising. I never gave Walmart permission to sell my information nor did they advertise on that web site that email information was going to be sold. I would like to know if there are others out there that had this happen to you. | |
| jeff dondero | 5/4/12 |
| I am commenting on Walmart.com.rying to offer tyhem my busioness was a nightmare. It was one of the worst shopping experiences I have ever had to endure. I continually put on hold because I wanted to talk to a supervision, as the three previous agents I had talked to previously did nothing to solve my problem. Never again. | |
concerned associate  | 5/5/12 |
| Today I walked by the toy department and a customer stopped me wanting to purchase a bike but, he wanted a twenty five dollar discount because he said it had been rode on. There was nothing wrong with the bike and i paged out for a member of management because the gentleman was pressing on about it. After waiting for a long period of time and not getting a response for customer service I then paged out for our co-manager on duty. The co manager responded and then showed up to take care of the customer,but he was upset with me for paging out for him. He decided to tell the customer that I didnt have to call the biggest or highest ranking member of management over to assist them in getting a marked down price and that i needed to understand that walmart was like the military where I needed to learn the chain of command. I was shocked that he would belittle me like that in front of a customer for no reason. I told him that I had paged out for an assistant manager but got no response so he was the only other one to call. Im just a simple associate and I dont have the power to mark a bike down much less for that amount. He scolded me and walked off leaving me embarrassed and feeling so stupid for even working there. I really wonder sometimes if it is individual managers or a company policy that you can treat folks this way and get by with it. Shame and really not what I thought the company stood for..... Ive been with the company for a long time and really feel disappointed in the behavior of management. Why is it that when you get promoted you can all of a sudden look down on folks or belittle them to swing your power. Shame! | |
| Allie | 5/24/12 |
| Hello, i work at walmart and i have a strick availibilty due to lack of day care. I can only work 7am-3pm and im a hard worker! im always on time and do what is asked of me and never had a customer complaint! well i was hired for electronics and the assistant manger refuses to give me hours until i open up my availibily, well i found the ZMS over the cashiers and she needs someone to cashier in lawn and garden during the days and thats perfect for me. week after week i put in my hours for her and today she tells me that she can no longer give me hours until my availibilty opens and its orders from my assistant manager! i have been asking to be switched to cashier and take a pay cut. im very able to work but hes punishing me due to my availity. they treat there associates like crap and they dont care for there customers! will be taking this matter up with the head manager and corporate, if he doesnt do anything. no one should be punished by withholding hours! im quite capeable to work. i worked lawn and garden five days a week, doing 7am-3pm and didnt complan! | |
| Sugick | 5/21/12 |
| The walmart in harbison is not it. The people are not hitting on anything | |
| corbett | 5/23/12 |
| I am working for wal-mart (in two different areas) yorktown, va and also eastern shore, va (onley)..The problem I see with wal-mart is the have no respect for the hard workers their and let loafers eat the clock and cause them to go into over their hourly quota, meaning the hard workers have to take up their slack. The overnight mananagement has demanded that we get things done before we leave and causing good workers to quit or some who can't at the moment...leaving a slack crew left to fill the odds, but people like myself nearing retirement can't afford to make any quick getaways. I love what I do as stocking and making sure every thing is in its right place. Plugging is a major issue. meaning you have to take out the product that is in the wrong spot and find out where it goes, finding that you have to move that product to the right spots so you can put your live fright up in a timely manner....no manager that I have talked to seems to care about the small picture, rather base their beliefs on the big picure, which they care only on how much they can get out of you so they may look good or brilliant....I see how other employees are treated without proper training overseeing their progress. instead they rely on this so called task manager swipe machine which defeats its whole purpose. You swipe into the first dept. and it doesnt tell you how long you have per dept. and some asssociates like myself are fast and get the assigned tasks down. But the o/n managers always give you more to do that is now assigned to you and you don't get thanks enough for what you do for the company, so I see why the comments I have read really worries me that nothing has been done to be reqular managers and no computer managers and see who is and who isn't working. AP IS ALSO A JOKE, who should be seeing alot but I seem to have the only mouth at my store just because I'm honest enought to tell the managers what I think. The only reason I have not been fired is because of my job perfomance. Also I have missed time, only to recoup from the overwork (this legal chinese sweathouse) has pushed me to as well as seeing doctors and now mental doctors for my anger issues caused by wal-marts unprofessional disrepecting and down right slave owners. I'd like to see what lies for the small business man/woman in the future after wal'mart own its gas companys food companys toy companys furniture companys etc. etc. Will the government step in and say stop we have enough wal-marts now..let freedom ring for the good people of america let this economy grow again and put a check on wal'mart in becoming the most powerful company in the world....who knows will wal'mart have its own little army next..............Pray for us hard working people.. Thank you for your time....Corbett | |
Frodo  | 5/9/12 |
| I like Walmart. They do a pretty good job and have inexpensive stuff. | |
| mauree e schneider | 5/9/12 |
| There isn't any sense in duplicating all the previous complaints. Its not just Geneseo NY it sounds like Walmarts all over are going to pot. When management really thinks they know how to run stores without the input of the people that are well grounded there then there will be trouble. I have reduced my adventures to Walmart it just is not worth getting irritated over. I enjoy shopping where shelf's are adequately supplied, I can receive assistance if need be and the environment is of a positive nature. | |
| stephen bailey | 5/9/12 |
| I have worked at walmart for the last year think it is really bad when they let other employees in your garden department lay out of work from being drunk and miss a whole lot of days and still let them work there and dont think it is right for other employees to do other employees cbls and cheat on them let employees smoke out in front of garden shop and managers taking a lot of smoke breaks and then dont do nothing to them about it but sure do to other employees been trying to push me out the door and finally did think it is pretty bad store manager does not make any department clean store up until there district manager shows up or there is a compliance inspection makes an employee work all day and then get rid of them and thought policy was family was not suppose to work at same store and thought your policy said employees could not date each other but get rid of a single father with kids and you arte suppose to have training on gemini but everyone in depaartment wants to be your boss so that you can not do gemini training or anything else someone call me or my lawyer gets involved as well as cnn and twitter thanks have a great day sam walton would not have liked this have people smoking in no smoking areas and a number of other issues i am getting ready to tell others at store 0974 in west melbourne florida 3217941013 thank you | |
| maura.stanford@yahoo.com | 5/10/12 |
| If I could rate the Northampton, MA store lower I would !! The manager lies to the customers, the shelves are never stocked, there is NEVER enough help due to all the layoffs.Yesterday I went back for the last time thinking the manager finally told me the truth. WRONG !! Pet dept. shelves were empty as usual, I went to the nearby grocery store and bought a ton of canned cat and dog food CHEAPER than I would have gotten there.. I wanted a quart of paint. Took me 20 minutes to find someone, who it turned out wasn't from the store and didn't know it. She was sent from another. The shelf was missing in the mixer and she didn't know how it went in, the guy who put it in said he wasn't sure it was right and he works there ??? | |
| chanda | 5/12/12 |
| Well i was trying to get my job back ...6 years later everything is different i took this test 65 ?s i failed it the first time ..just took it after 60 more days again this time i passed it i was so excited until i was told i may have passed it but my number wasn't high enough for them to hire me im thinking really, so because i passed yet my number wasnt high enough you can no my IQ not to be rude there are people that may not be as smart as the averg person but dang we live in america right = opp,? no cause now days its all in the number wow ..walmart has really gone off there rocker yet you will hire 15 people not even from usa how ever you give them a chance before people who have been here are whole life and even have family that has or have served america ...all i can say is Walmart needs to get there act together before ..someone decides to go to congress i mean what would are founding father's say today? say....or do yall even listen to the word or do all yall live by the world standards ? | |
| KENNY | 5/12/12 |
| THE WORST STORE I HAVE EVER SHOPPED FROM .. NO ETHICS .NO RESPECT . MANAGERS USELESS. EMPLOYEES ARE NOT FRIENDLY WAITING FOR HOURS PRICES ARE HIGH . LIES ABOUT MATCHING PRICES . EMPLOYEE WAS YELLING AT HIS MANAGER . EMPLOYEES SMELLY BET SOME DID NOT TAKE A SHOER SINCE A MONTH .. DIRTY FLOORS ...BOXES AND JARS ON SHELVES OPEN OR BROKEN IT A NIGHTMARE STORE I SHOP NOW AT TARGET AND WALGREENS | |
| Sandy | 5/15/12 |
| @Bill @Betty Have you guys heard of the Organization United for Respect? Former and current Walmart employees are coming together to demand respect on the job and fix other issues, check it out: forrespect.org | |
| Delia Smith | 5/15/12 |
| Went to the St. Lucie West, Port St. Lucie Florida Superstore on 5/15/12 @approximately 3:35 PM. Wanted to purchase a $600.00 camera with lens, etc. Joe, the electronics associate was disturbingly rude by first pointing to the camera counter, walking away, and while I waited for him to return, he took another customer ahead of me. I patiently explained that I was next and his comment was, "I am only one person." Well, duh, it was obvious that was true. I then requested to speak to a member of the managment team, and they did not even respond to two pages. Many complaints about that particular store. Purchased the items in my cart, the cashier was exceptionally in tune to her job and most helpful and felt she should apologize for her co-workers rudeness. I suppose that Walmart does not need customer goodwill, and by the way, I are part of the Walmart "family." | |
| lloyd | 5/16/12 |
| I hate walmart and I work there they treat us like shit they don't care about you as a customer what do you think about us the people that work for this company we don't get nothing not a pat on a back a bonus or nothing all we get is a yell at why this an't done why that ain't ect.... all the people that work there is there paycheck specially the ones that over the employees they don't care what situation your in all they care about you spending your hard earn cash with them and shit i'm already fired so what you can take my middle finger and shub it right up your ass home office ain't going to do shit all they do it try to cover it up I hate working here its not a fun place to work they think you some kind of god you have to keep working and working and work so hard that one day you won't wake up i mean dead to the grave who only knew what was going on in the back to the front its not a pretty sight. | |
| steve J | 5/17/12 |
| I have worked at Wal-Mart and i love it every Manager and assistant Manager was Funnier than the Next I was Fired by a Manager Named Terry, tall guy, southern Missouri Accent, Collage Ed (from what he said) Maybe not! this Wal-Mart is in St Ann Mo 63074 and if i have ever seen anything more confused this is it, No one knew what was going on and no one had a handle on any of it! Oh one assistant Manager named Jim did have some Wal-Mart Background and did pretty well but the rest didn't have a clue | |
| Joan Subzda | 5/17/12 |
| To whom It May Concern, In Jan. or Feb. I went into Kendallville, IN. Wal-Mart and ask them if I could get help on some things for the Chain O Lakes inmates. They just kind of look at me and said fill this form out. I did and never hear back from them. I go to Rome City United Methodist Church in Rome city IN. My mission is to help them when I can. We go over last Sat. of each month and have church with them. Can you help me out on getting things for them. Thank You, Joan Subzda subzda@embarqmail.com | |
| elkton shoper | 5/17/12 |
| i was shoping in the store i had a vary bad time with a boss there she was miss treating just about everyone yell using bad english,no respect for anyone saying she dosn't care about anything anyone things with happen the way she will runn it even if the boss do cut back so they can get there million dollars for the year.she don't care about the workers ether noone can tell her whats what her lol inng. not right i try to do my best and get down graded by her.she saying i'm get a big bonies no else.miss treating everone | |
| Sue Longenbaugh | 5/18/12 |
| I have shopped the store in Poteau, Ok for over thirty years and I have to say the condition this store is in is very bad. Ever since they have gotten rid of the greeters tne entry is very dirty, and I went today and there were no baskets at the door I had go to all the way down to the other entrance to get a basket which would hardly roll. I am sure Sam Walton would be very proud of the store. | |
| Tanisha Tevis | 5/18/12 |
| I worked at the Neighborhood Market in baton Rouge..store #4659..on Highland Rd for 2 months. I must say I HATED it from the first day I started. For one, the pay sucks..They expect to much work out of you for the little pay they give. Second, the manager was hardly there as I saw. Third, how can you tell employees not to text or talk on their cell phones if the managers and CSMs r doing it. Needless to say, I sure as heck used mines bc they used theirs. They can not keep cashiers there to save their lives. Someone really needs to look at the management of the store and maybe they would see why the turnover rate is so high. Lastly, how is it that some people are allowed to have certain availability..but I was expected to have open availability. Not Fair. What you do for one, you must do for all. This was the worst place i have ever worked. | |
| Chris | 5/20/12 |
| On Sunday May 20, 2012 about 5:30pm, I went to Ferry Farm area Walmart to purchase the one thing that I needed. When I got to that department, I noticed the item I needed had a lock, and needed an employee to open it. I asked a nice lady who was working.. for assistance, she told me to check with electronics dept, that they would have someone with a key to help me. So, I walked over and saw an employee and asked if she could help, she told me everyone was on break and she would go find someone with the key. She returned and told me she had to help someone that was ahead of me and she would meet me over there. I waited 20 min, and still no one arrived. The nice lady who helped me before saw me standing , and came over to ask if I had been assisted yet, I said No maam. She told me she was going to get someone in the front to come back and help. She then returned, and told me this "I spoke with our assistant manager Julie", "and would you believe she told me there was no one that could help you." We both were in shock! I asked the lady how they treated her as an employee, and she responded," If I could find another job that was closer to home I would!" She then pulled out a piece of paper and gave me the number to the corporate office, as well as the Assistant Manger Julie's name. She deeply apologized and I told her if there were more employees like her we would never have a problem. Now not only was this unprofessional, but the assistant manager didn't even walk back to tell me.. she had the nice lady tell me. Well, you better believe someone has lost their job. When I spoke with the head office, I gave the names of everyone who I spoke with. I gave the name of the nice lady who helped me, and told them She was a model employee and didn't deserve to be stocking shelves, but to take the place of the Assistant Manager that didn't give a S**T about customers. I wanted to confront this "Julie" so bad while I was in the store, but I knew it would just cause a scene and I am much more respectable than that. As far as the nice lady that helped me...Good things are coming to you sweetheart, you are an angel, and thank you!! | |
| Joseph Salomon, The Elder; | 4/23/12 |
I have shopped your stores for many yeas' I have never worked there and have no desire to do so ! From the letters I read theres NO enjoyment working at Walmart like there was 30 or 40 years ago; If you were to take a blind survey of your employees you may have a starting place to jump off and improve there moral! But theres no profit in good moral and or happy employees; Since you require no return E mail address every word of this LETTER is DELETED! Sincerely yours alertjoe81@gmail.com Joseph Salomon, The Elder; | |
| bill | 4/24/12 |
| i hate to tell everyone this but i have worked for walmart now for a yr and i am a cashier/cartpush/stalker i do just about everything in the store and i get treated like crap.i missed a few days for my daughter being born i filled out all the paper work and the personal dept. never handed in the paper work ..now i am on the edge of being fired thats bs...all stores are the same not enough cashiers ever...and the mangers on the front end the "CSM" all the same kiss butt to get the job and then dont do nothing and when you need one they give you dirty looks and then might help you talk to you like you should know this stuff ..thats if you can find one to help ya and if you do over step your bounds they have a fit ...Walmart does not care about th people who work for them there just worried about the money they can make ..i pay alot of med insurance and all they dont even help ..and the managers at night dont care they make people mangers because it is not who you know it is who you blow ...sorry i get a job on how well i do my job or i dont want it .i do not kiss no ass | |
| | 4/24/12 |
| Wow-done shopping at Wal-Mart and so is the rest of the area. Never enough registers open, never enough workers. People in line complain and talk to managers. Wait in line can be 30 min! I don't have that kind of time. I shop at Target and Walgreens now. Walmart on Jungermann is l | |
Patti Moss  | 4/24/12 |
| Why does Walmart (some, not all) charge an extra 10 cents per prescription? When I asked the pharmacy about this I was told it was required by the government to pay for medicaid?? Is this true? If so, then advertising scripts for $4.00 etc is false advertising. Will not do business with the Walmarts that do this practice. | |
| Dionne Washington | 4/26/12 |
| I purchased a Walmart Money Card for $3 from the Walmart Store in Baton Rouge LA located on College Drive. I loaded the card with $100 because I had been contacted by my college advisor to remind me that 4/26 was the deadline to order my regalia for graduation. I came home and logged onto www.walmartmoneycard.com and entered the temp card# and security id. I had to also enter all of my personal information for what I initially thought was a one time use card but I was wrong. I immediately received a response that I was not me-my identity could not be verified! I was furious and called the number on the back of the card....not sure how I pounded out to get to an agent but a foreign voice greeted me and told me that my refund was already processed. I told them I did not want a refund but the money that I paid to have on the card authorized so that I could make my purchase. I found out from the so-called supervisor that they are located in Manila. I am so very disappointed with Walmart. I will never complete another money transaction like this and will warn others about it. | |
Deborah Costet  | 5/3/12 |
| Do you REALLY think a mega billion dollar company..taking over the world..really "cares" if YOU don't shop there anymore?????? Don't kid yourself....they COULDN'T CARE LESS ABOUT YOU OR ME....... | |
| May | 4/26/12 |
| I was harrassed by several employees at walmart in Bakersfield CA on Colony. They were very cruel to me as a customer and treat you like dirt. It is uncalled for and I want respect fromt his point on. | |
| Disappointed | 4/27/12 |
| Marysville, ks walmart! 2 of the rudest people iv ever met. Still working there. Kelly and ones Kris both females. U should not have people like that working around people.Changes need to be made because they will lose business. | |
| rwalkone | 4/27/12 |
| I am very disappointed in the new Homosassa, Florida scaled down store! I waited months for this store to open and I have to say I won't shop there. The aisles are way to narrow. 2 carts cannot pass easily. There is NO selection at all on items all over the store and as far as pricing, the Publix is right there on pricing with food so there is no advantage to going to Wal-Mart. I must add that I have been a Wal-Mart shopper for years but am forced to go far away to some other store to shop. What a disappointment. | |
| Bonnie Barnes | 5/2/12 |
| I have been shopping at the Walmart in Sturgis, MI for the past 5 years. I have two small children, ages 5 and 3. I visited this location on 4/30/12 at approx. 5:00pm with both of my children for the sole purpose of adding money to our Walmart debit card. I was hoping to be "in and out" as quickly as possible, as I had two small children with me and was not going to do any shopping, etc- just have cash added to my card and depart the store. When I entered the store and came upon the Guest Services center, I saw that all registers were busy and manned with clerks and the store was very busy. I approaced a woman who was leaving the service center and asked if I could get taken care of there and she replied, "certainly, i'm just going on my lunch but someone will be with you shortly." I thanked her and stood in "line" behind a couple. After 10 min went by, and my kids were growing increasing impatient, as children will - I looked over at a woman who appeared to be in charge of the registers (she was sitting on a high seat and appeared to be a mgr of some sort)- and nodded to her, asking if we could get helped - she said someone would be "right over" - approx 5-7 min went by and no one appeared to help us. I then left as I realized I could get money added to our card at one of the registers- went to the shortest line I could find and again waited. The man ahead of me was checked out and it was my turn - I informed that I only needed to have money added to my card and the checkout woman assisted me. This also was a longer process than normal- at other Walmarts I have not had this much trouble just getting money put on a debit card. The cashier asked me to enter and hit the "yes" button to accept the debit transaction - while doing this, I turned my back and in that time, my 3 yr old managed to get away from me and disappeared to the next aisle (so I thought)- I interrupted the checkout woman and said "excuse me, my child has taken off" - I went to the next aisle,but my little girl was nowhere in sight. I went to the next aisle, down the aisles in both directions, looked over at the arcade area- no sign of her. I began to panic and told the cashiers -whoever I could get attention from- that they needed to do a "code Adam" - I had seen this posted on walls of the store before and had heard mentioned in the past that this is code for a missing child in Walmart stores - they looked at me like deers in the headlights and didn't seem to know what to do. I was starting to yell and beg/plead with them to please do a code Adam or lock the front doors of the store, that my child was missing and I needed help. Again, I was met with blank stares and no one seemed to be in any hurry to help me. Finally another worker (female, I did not get her name)- asked me what my daughter was wearing, how old she was, etc. I did not hear any announcement for a missing child, etc and was looking for my daughter on my own, running up and down the aisles, begging for other customers to please help me find her...this kind woman was able to locate my daughter after a few minutes. I lodge this complaint mainly because of #1) the time it took for me to get ANYONE in the store to take this seriously or do something in this situation and #2) the time it took for me to simply get anyone to help me with what I was there to do in the first place, which was to put money on my debit card. The store was busy- every cashier was working and it should not have taken that amount of time to get someone to help me. I am infuriated mostly with the time frame and lack of concern on this store's end to help me locate my missing child- I dont believe the code Adam was even launched and thank God my daughter was found and not abducted. I realize, as a mother of 4 and many experiences taking my children into stores with me, that it is up to parents to take care of their own children and account for them. I was trying my best to get in and out of your store and was not getting any help with this. I realize it's not the store's "fault" that my daughter left my sight - but again, am very concerned with the lack of empathy or concern for her well-being. One (1) woman/customer had helped me and she even commented to me "I just cant believe no one else was helping you" I wish I had the name of the one (1) employee who helped me locate my daughter, as she was the only one who seemed to show any concern. I have never enjoyed the Walmart/Sturgis experience, in general: the store is always FILTHY, the majority of employees there seem miserable and do NOT smile, no one seems to want to help and there is, in my opinion, just an aura of overall negativity. I have witnessed this in the hair salon, optical and photo studio as well. I have always been a loyal Walmart customer and like many others, have felt that Walmart has the lowest prices/best deals on groceries and home items, etc. I live 1/2 hr away from Angola, In and there is a Walmart there, also - the difference between these two stores is night and day and believe me, I will from now on only shop the Angola Walmart, even though gas is a huge issue. I refuse to enter the Walmart in Sturgis, MI again. I can only imagine there are/have been many other complaints on this store- it is truly a miserable experience to go in there. I am sorry to complain on this level and have never lodged a formal complaint on any chain store in my life, but this was the last straw for me. Thank you for your time and I sincerely hope some major changes are made at the Sturgis location. Sturgis, MI, does not have many major stores and most people are at the "mercy" of your Walmart. I will not be one of them any more. | |
| miss priss | 5/2/12 |
| I have shopped at walmarts for years.PLEASEEEEEEEEEEEEE tell me why they have all gone down hill.O have emphysema and it takes everything I can to walk breath thistieaday I went to Walmart on Ann street.in Montgomery Alabama.my husband and child was with me.I shopped got all my stuff I needed there were only 4 registers open at 8:00 we get to line stand just to be told they were closing.g that lane......there were a lot of people standing in the other lines.well l think you should send someone here to find out why there area few registers open at 8:00at night that is truly ridiculous and needless to sat I left my buggy full of groceries and left.....Do you not care anymore how your stores are being run...seems to me you should | |
| yasir khan | 5/3/12 |
| dear sir i am yasir khan.and i need a job in Walmart,i have 3 year work experience in Feroze 1888 textile mills as a line q.c and 2 year work experience in Gul Amed textile as a production supervisor in karachi pakistan,my e mail adress (yasirkhan_2@yahoo.com) my contact number (0092-333-3512492), | |
| Jennifer Murphy | 4/28/12 |
| all walmart shopper's please go to thesqueakywheel.com and read my complaint,go to search type in [walmart shoppers beware of your rights if you shop there.go to complaint .com ,ripeoff.com,consumer affair,topix forum winchester ky,this is my horror story. | |
| Diana | 4/29/12 |
| Loved Walmart stores years ago before they became "super". We had cashiers. Now, all these Super Walmarts have ALL THESE CASHIER LANES but 2 to 3 cashiers only. Sad. Why?!? I can't stand waiting in the Super Walmart lines....shop everywhere else and have been. Used to spend alot of money there. God bless Sam Walton. People need to pull together, as we do during gas wars, and stop shopping walmart. They would miss the incoming money. | |
| Ms v | 4/30/12 |
| I'm trying to figure out why (wally world) have so much complaints and there nothing being done about it, maybe one of those tv show like 20/20 or dateline need to be call about why Walmart have such poor customer and employee service. Humm!!!! I think I might just do that. Look people we need to stop supporting them and stop butting money in the head mans pockets | |
| Walmart Unhappy Customer | 5/1/12 |
| Stockton California Walmart is a big joke. They said they don't have to honor Corporate Headquarter Policy. For return it clearly state if your return is over 25.00 a store credit will be giving if you don't have a receipt. My twins got duplicate toys. I went in stood in a long line. When I got to the register Michelle ask me did I have a receipt I told her no. She then again ask me after she rang up four items did I have my receipt. I said again I don't. Then she said hold on. Left me standing there for 10 minutes. Then she came back and said what door did you come in I have to check our cameras. Oh no she didn't. I went 5150. The her manager came and said I can exchange the item. If the item are over 50.00 I will need your Id and we going to do all your returns on 3 transaction. I said why then you can't return anything for 90 days. Then they called Trisha. Who was to busy to help me because she was on the phone with The Home Office. That's what another manager Rob said. Before it was all and said they called security to come help the customer service because they thought I was going to hurt someone. For real I have toys I'm returning it's not that serious. Im truly not giving them anymore of my money. Fu$k Walmart..... | |
| mr. sir. | 4/21/12 |
| Walmart, Wally's world, whatever you want to call it. That old poor Mr. Walmart opened the store to help people and tried his best while he was living and now his childeren are ruinnig the place and I bet Mr. walmart rolls in his grave everyday reguarding his one time great place to work and shop, not anylonger. They are so stupied which is beyond explanation. My advice to customers whom have problem with their returns is this: just listen to the cashier whom handeling your return if there is a problem with the transaction. These people are so full of themself that will tell you what you need to do to return an item even if you have not bought that from the store. Just listen to an uneducated cashier with the chip on her/his shoulder talk. I am not sexest, but %99 of the time it happens with female cashiers. Good luck and keep on listening. | |
| Betty Manus | 4/18/12 |
| I'm a Senior and worked in your store in Show Low, Az for 5 years....in winter I was transferred to another store in an area that was not so cold...we're 6500 ft....then back up here in spring. I enjoyed my job and worked in various departments, as I took whatever was open when I came back in spring...the 5 years were wonderful, but after 5 yrs decided to retire....Now, my Walmart is not the same....for some unknown reason, you've decided do away with Greeters...or almost did away with them as they can't do much standing far from doors...What in the world are you thinking? What and who decided on this policy? Thefts were big problem when I was there, and our local paper published police reports where they were called to Walmart several times in one day for shoplifters....My friends still there tell me they are not to confront anyone, even those obviously walking out the door without paying. I brought a gallon of paint back for refund and was astounded that no one checked me in....I went directly to Customer Service, got my refund and asked employee why this new policy....she didn't know or understand and I said could go out in parking lot and pick up a receipt, go find item in store, take it to them and get refund, or take one from home and do same....she said oh yes, this happening.....are you promoting thefts and encouraging people to steal? I'm really disappointed in you and this new dumb policy....What gives??? Do you need write-offs? | |
| Becky | 4/19/12 |
| I wish they had a rating for "0" because that's the service you get from Walmart (including corporate headquarters). My car was badly damaged at the Erie, PA store during a high-wind storm. Because employees line the carts up OUTSIDE the store and don't bother pushing them in, they were flying everywhere in a terrific wind, with no concern given to cars in the parking lot. Two HUGE dents in my car (there were also two witnesses to the cart leaping the curb in the wind and smashing into my car -- a man and his wife, who is also a Walmart employee, who were kind enough to document to management what they saw and leave their contact information). Management "reviewed the security tapes" which showed the cart slamming into my car from the wind, and they also took pictures of the damage, which totals about $1,000 per the estimate I got. Got a letter from Meredith Draper at Walmart Corporate saying they didn't feel they needed to cover the damage -- although the brother of a friend of mine had the same thing happen to him in California and Walmart not only paid for the damage to his truck, but gave him a $100 gift card as "an apology." I sent a letter back to Ms. Draper, telling her why I felt Walmart SHOULD cover the damage, and it's been a month-and-a-half and I haven't heard a word from her in response. Tried to call her today at Corporate -- got shuffled to her voice mail, which was full so I couldn't leave a message. Called four times, trying to get the operator to get me someone to talk to, and each time, I was put back through to Ms. Draper's voice mail, which I had already told them three times was full so I couldn't leave a message. What POOR service, alll the way around ... and I'm thinking it's time to get a lawyer, since I'm getting NO satisfaction from Walmart. | |
| jan80nice@yahoo.com | 4/15/12 |
| I went shopping at Walmart 2 days in a role;but ,could do very little shopping because there were very few scooters. So I tried a third time and this time I found one. Now get this. I have RA which is an immune disorder that can not only affect your joints but,any part of your body an cause severe pain, I'm An Amputee(lost leg b/l knee) Among other healt problems. I ask someone at Walmart(an employee) if someone,a person who brings in carts, or... could help me find a scooter. No one helped me;the 1st 2 days or the 3rd day.I've seen people I know who have no health problems riding the things. But, I get on it and A person in the store wants me to give the scooter to someone else, because I stopped in the subway to get something to eat(I'm also diabetic) an that person who works for WALMART was telling me HOW UNFAIR IT WAS FOR ME TO HAVE THAT SCOOTERAND NOT LET SOMEONE ELSE USE IT. When I told the mananger He wasn't any help. BOO to Walmart ! I use to spend ALOT of money there but, NO MORE!!!!!!!!!!! | |
| steve | 4/18/12 |
| I am an employ in store 3289. I hate that place. if i knew that i'd have to retire from that place i'd kill myself now and save myself the misery. All of our full time staff work at least 3 hours overtime every week, but we never get paid for it. Favortism runs amuck even to the point that one " pet" of a certain manager can go sleep in the parking lot and this manager will clock him in and out. Another employ violently assaulted another, and it was the assaultee who's job was put in danger not the assailant. Our entire leadership if you want to call it that is absolutely laughable and none of them are suited to hold their job. I can go on and on about that place but the bottom line is that i hope the store burns down and the management team gets cancer | |
| walmart shopper | 4/14/12 |
| What Wal-mart really needs to do is have several stores get checked up on with out telling the stores that Bentonville, Management is coming. I do not want to disclose where I work but the store manager is rarely to never in the store. The assistance are rarely ever saw either, where they are is beyond me! When we as a store find out that the head people are coming in for a "visit" the store manager freaks out demands all kinds of stuff to be done. The kind of stuff that needs to be looked after everyday. We keep associates that rarely work and let go those who will work. We never get over 33 hours, Full time is not even an option any longer. I have asked several times (each time we get a new manager, or when an associate that was full time quit or was fired.) I have been with Wal-mart over 10 years now and still getting 28-32 hours per week. When I ask for more hours they tell me that I have "closed availability." I am available M-Sat. 8-8. I cannot nor should I have to have open availability Midnight-11:59 p.m just to get more hours. I am told that schedules are done on a basis due to sales. Well we never have enough sales help, we are always calling sales help to the front to help check. we have maybe 1 sales person per 4-7 departments. It is no wonder that customers are walking out leaving baskets full of items. They get tired of waiting for cashiers. Our jewelry sales have hit rock bottom as we have to always call for somebody to go to jewelry department. Which leads me to wonder with the loss of people greeter hours, lack of sales help on the sales floor, very few cashiers. will I have a job in the next year? Are we going bankrupt? We are turning into Kmart. Thanks, a worried frusterated associate of a once great place to work. now it is just a place to work. Seriously we need undercover boss to truely see how poorly run this has become. | |
| Ms. Carter | 4/9/12 |
| I was just in the Walmart in Mechancisville, VA. I needed some contacts, so I went into the optical ctr. The woman, that was helping me, "Katie" was Rude, Nasty, Unprofessional, and Noticeably Prejudice! I'm assuming since I am a Beautiful Black Woman, I shouldn't be wearing contacts? I requested my prescription back, and told her I would not patronize this establishment, she all but threw it at me... I went thru the line to pay for some other items I needed, after paying for my items, I ask the cashier, whether the Optical Ctr. had the same Managers as the Store, she kindly states no-madam, but the mangers can help you. I shared what had just taken place, this cashier was quite embarrassed that this had happened. She gave me the manager's name and pointed out the number to call. I did, the store mgr. was not available, but spoke to Assistant, he was also very apologetic, ask for my number in order to call me back with the correct contact information. In the meantime, I phoned the Optical Ctr., and spoke to a man (Bob), reconfirmed Katie's name, and then inquired abt. a name and number for the Optical Ctr. District manager's name & number, he states I can't give you that! So 15 minutes later my phone rang, and it is the manager I thought calling me back from the store, instead it is this Bob person from Optical Ctr. ( he states what is it you want Ms. Carter?) So I'm thinking, you can't be a manager, not speaking to someone like this! So I inquired, whether he was a manager, he then states I can help you, so I ask if he was the man in the optical ctr., and the same person that was there 20 minutes ago, Yes he states, what is it you need? I told him, I just called and inquired abt. the District Mgr. name and number, and you said you couldn't give it to me, Yes he states, but the Asst. Store Mgr. came over here, and brought me your information, I kindly thanked him, but I shared you were unable to help me earlier, now I have escalated this. He slams the phone! I am not waiting on Corp. or at least Optical District Mgr. to phone me. I'm sick at the type of treatment, I am a US Citizen, have worked hard in this life, and I demand to be treated with some respect! It cost nothing to be kind to any and every person! | |
| Darrel Hickman | 4/13/12 |
| I can be contacted at b.windsea12@gmail.com Concern: order products, childrens bicycle for overseas delivery to a APO AE address. I reach the check out and provided stateside billing address and then try to input the delivery address being a APO AE, eastern Europe Walmart Customer Service, please provide assistance for check out and entry of oversea delivery address in order to complete order. DHickman | |
| DEAR CORPORATE OFFICE | 4/11/12 |
| I WAS AN ASSOCIATE IN UR STORE #3522 IN BALDWIN PARK I HAVE BEEN DISRESPECTED WAS RUDE TO AN UR MANAGMENT SUCKS AT THAT STORE THERE ALL ABOUT THEM SELF AND DONT CARE ABOUT THERE STAFF AN SOME ARE NICE AN RESPECTFUL AND THERE IS ONE THATS AN ASSN.MANAGER ARAON SHE WAS ALWAYS GIVING BAD LOOKS ALWAYS LOOKED AT U TRYING TO FIND SOMETHING TO GET AFTER U ABOUT AND WHEN U SAY HI TO HER SHE IGNORED YOU AND HAD A BAD ATTUDE MANAGERS ARE NOT SUPPOSE TO DO THAT I HAVENT SHOWED UP AN IM GOING TOQUIT CAUSE IM TIRED OF THE HARD SHIP AT THAT STORE AN TIRED OF THAT DISRESPECT AN I WENT TO MANAGMENT AN AN COMPLAINED AN HE WAS GOING TO TRANSFER ME TO COVINA MUCH CLOSER TO MY HOUSE AN I WOULD HAVE BEEN MORE COMFORTABLE CAUSE I WOULDNT HAVE TO WORRY ABOUT THINKING IM GOING TO GET BULLED OR GET SNUNNBED BY MANAGMENT THEN NOW MY TRANFER GOT CANCELLED BUT I STILL REFUSE TO GO BACK TO THAT STORE CAUSE OF THE HARD ACHE AN STRESS GIVING TO ME | |
| Carole Hays | 4/12/12 |
| My WalMart shopping is done in the Ruston, LA WalMart and the Jonesboro, LA WalMart. For the most part, all employees are friendly, helpful, courteous, kind, and trustworthy. I have observed employees helping customers who had a medical emergency: the employees did their best to calm the customer, to help the customer, and to assure the customer. I have spoken to the manager of the Jonesboro WalMart and have found him to be quite helpful. The employees at both stores seem to enjoy their work and seem to care about what their store looks like. I am proud of both stores and their employees. I have no complaints! | |
| Casey McClary Store 1946 | 4/9/12 |
| I have been a long standing associate that has been constantly criticized and harassed by the management team of this company. After 12 years of service I feel I have been unjustly sought after to make some underline statement which I’m still uncertain of. I have always followed Wal-Mart's policies and procedures and practices without hesitation. Had been given the proper information and guide lines, but there seems to be different rules and guidelines for different people nothing is clearly defined nor stated. In my time with this company I have demonstrated dependably and reliability by being punctual, working assigned shifts and completing my tasks in a timely manor. I have taken pleasure in working in all areas of the store, and placing the needs of the customer's first when making a decision. Wal-Mart has gone astray to there human touch with their customer's. Wal-Mart putt’s under-quantified manger's in positions that they have yet deserved, individuals that lack the know how of communicational skills, and they seem to acquire this GOD like complex about them, constantly threatening job of average individuals. Constantly being over worked and understaffed, and taking on managements responsibility’s, never being recognized nor paid for the work that is done. I use to love this company when Wal-Mart was family based. There was a time that we where all family and there was no" I” in Wal-Mart now there is WAL "I" MART. Wal-Mart associates are only as a number now we have no names just a WIN bar. My time with this company has taken me from FL to MD and now NY and I must say the closer your store is to home base of AR the more organized and well kept they are. Store 1946 is the most ostentatious, decimating, unorganized, disgraceful store I have been at in 12 years of service. And it’s not your experience in the profession that gets you an upper management position it's who you know and how close you are. I don't believe this a proper, and or just but its happening. Store 1946 in Massena NY has numerous violations that are going on unobserved. | |
| Warren | 4/5/12 |
| I was in your store tonight shopping and at the check out counter, on isle #4, the Associate by the name Minal was very rude and condescending. She was throwing my items and while paying snatch my money out of my hands. I am a United States Veteran and deserve some respect. If I can't get it at Walmart I will take my business somewhere else. Just thought you should know what's happening in the field. The store manager Brad Mink store#5363 was not on duty at the time. | |
| nicole | 4/2/12 |
| i worked at walmart store 248 in mexia tx and it sucked i hate to tell you. i almost always had to wait at least 6 hours for my first break when i got them. you got in trouble if you left your reg when nobody was there just to use the restroom. we never had enough cashiers and always had complaints because there was only 2 or 3 lines open. then they had too many csm's on duty at the same time telling you what to do at the same time but to do different things and if you didnt get them done in a timely fashion they chewed you out not caring that 3 others have asked you to do something before them. plus the front end manager renee that i had was rude to me. i had to quit because of situations under my controll and she yelled at me. plus i hurt my back there and had doctor slips and hosptial slips and they almost fired me because of attendance even though i had these doctument. i do not think this is fair. if sam walden was alive right now he would be very disapointed on how the employees and customers are treated by the managment of ALL walmart stores. i dont shop there i dont work there and i never will ever again and i even tell people not to shop or work there because if they do there in for problems. big ones!!!! | |
| Robin | 3/30/12 |
| Walmart in Millington Tennessee has the most rude workers there. I could not find anyone to load the paper in the machine so I could get a wedding list to buy a wedding gift and when I finally found someone they had no clue and told me to shop some and come back. After 2 hours in this store I finally asked someone else to help me and if I couldn't get any help I was going to take my business to Sears for the wedding gift and the lady said she didn't care and for me to go wherever I wanted to go. So I got the manager and she did nothing nor said a word to this rude worker and even in not so many words told me she wouldn't do anything. I went to Sears and spent 200 dollars on my friends wedding gift with NO PROBLEMS AT ALL. I have come to the conclusion that the only people that work at Walmart only work there becuase they can't find any other job and I can see why and it appears Walmart will just hire any idiot off the street! This is not the first time someone was rude to me but I can assure you that is was the last because I will NOT be back there ever again or any other Walmart for that matter. I will do my shopping at Kroger and Target! | |
| Walmart Customer- for many years now. | 3/29/12 |
| Dear Corp Home Office. I just wanted to say I have been customer at the Putnam,Ct.Store #1980 and I find it funny how the Big wiggs from Corp-Office had came to pay the store a visit on 3/28/2012 and as they never get the enjoyment of music playing except for christmas holiday,in the store for the customer to enjoy while shopping and to help motorivate the workers as well.Then for some funny reason the day before and day of the visit from corp office the music was put on and was loud enough for the whole store to hear it all through out the store.(But) the very next day it was shut off and taken away from them once again. Was this just to impress home office into thinking they always offer this on a daily enjoyment cause they DO NOT. They are not aloud to hear music in this store. I do have to say it felt nice coming into the store hearing the music playing made me want to have a great day shopping there as they do have alot of slow days in that store alot lately and they have not made sales in sometime now.They do always hear alot of complaints from their customers asking them why it's so dead and quiet no matter what time of the day it is, and no music playing in that store as they enjoy shopping in stores that play music while they shop. Note also all other retail stores i've go into have always played music over head, includeing other Walmart's, Sear's, Kmart's, Tj Maxx stores and all other retail store it's and enjoyment for everybody to enjoy. My god even the local Supermarkets play music. My question is how many complaints is it going to take until this store starts to show how much they Apperiate their every day returning customers and also their hard working assoicate workers as well? The assoiate's I've over heard alot of times the worker's get yelled at all the time for issues they can not control. As the Cash Resister depit readers never work They have to slide the customers credit cards for them, alot of customers don't like that and say why don't they put alittle money in this store to fix their resisters? We see the frustation all the time, or the other thing is alot of the idems in the store are missing price tags or mismarked wrongly priced and the customers get mad at us worker's cause they have to wait to get a price check done before they can buy the idem. Can changes be made to improve this store soon? | |
| The Coupon Lady | 3/28/12 |
| Walmart has a coupon policy in place that draws people like me who adore doing couponing into their stores then once you are in they refuse to take your coupons (which are valid by the way) and they simply call them fraudulant because they do not want to give overage which their policy states they must do. I am done with "Wally World" and I am letting my coupon club's Attorney handle it from here on out and I advise everyone else on here to do the same. Don't let WalMart bully you into accepting something that isn't true. FIGHT!!! FIGHT!!! FIGHT!!! | |
| danny myers | 3/28/12 |
| I totally disapointed in the service i receive at the aurora,in walMart my grand daughter bought a ring their and it has broke twice and she wanted to return it and they thesame called her a liar so we are not going to shop walMart again we spend almost 10,000 dollar a year there Danny Myers | |
| K Riner | 3/27/12 |
| Walmart on FM 120, Denison, Texas. Anyone can shop all day at Walmart, the trick is getting out of the place once you're done shopping! Never enough registers open to move the customers out in a reasonable amount of time. Standing 5 deep in one line of only 2 open, AGAIN! Employees mulling around, laughing, visiting (including Mgmt) while customers waiting to check out. My neighbor in line 2 (5 ppl back) must pick up kids from school! Walmart has a "supervisor" who should be jumping on (during break times, etc.) to keep these lines down!!! Not happening at this Denison, TX Walmart. Can't wait for Brookshires to break ground in Pottsboro, TX!!! Wally World will never see me again! I pulled the Mom out of line 2 and put her in front of me to move her out faster for her kids, hope it helped girlfriend! Remember this day when Brookshires opens!! Save yourself some heartache!! | |
| Joe | 3/27/12 |
| I am tired of illegal Hispanic getting jobs and using the system to get food stamps, and other benefits ...I was surprise when I saw an illegal Hispanic woman working at the BANK OF WALMART in Fayetteville NC. One more time WALMART is not checking the legallity of the papers. Any criminal can be working and hiding at Walmart...I am wondering if this is the reason of many dramas around walmarts in my town. BANK INSIDE WALMART OF FAYETTEVILLE NC has an illegal working just because needs somebody to speak Spanish....It is sad.....:). And the whole legal Hispanic's community keeps paying taxes for all the people that have babies, get fakes papers and work at Walmart. | |
| Joe | 3/27/12 |
| 1 min ago I am tired of illegal Hispanic getting jobs and using the system to get food stamps, and other benefits ...I was surprise when I saw an illegal Hispanic woman working at the BANK OF WALMART in Fayetteville NC. One more time WALMART is not checking the legallity of the papers. Any criminal can be working and hiding at Walmart...I am wondering if this is the reason of many dramas around walmarts in my town. BANK INSIDE WALMART OF FAYETTEVILLE NC has an illegal working just because needs somebody to speak Spanish....It is sad.....:). And the whole legal Hispanic's community keeps paying taxes for all the people that have babies, get fakes papers and work at Walmart. | |
| julian l foley | 3/21/12 |
| dear sir my name is julian l. foley and i live in bartow ga. which is located in jefferson county. we don't have a walmart here. i have to travel about thirty miles to get to a walmart.which is on of my favorite stores to shop. the county seat of jefferson county is louisville ga 30434. who would i have to contact to get some one to come visit our local chamber of commerce which is located in the county seat. i thought i would never see a black president in my life time. so now i have high hopes that our county could have have a walmart here in my life time. could someone forward this request on to the proper channels. | |
| Landoo | 3/22/12 |
| Monday saw a major power outage on the west side of Saskatoon. The following day CKOM ran a story about Blairmore Walmart closing Monday at 11 am and not opening again until Tuesday morning and how all the associates had come together to rescue perishable foods and move them into waiting freezer trucks. I can tell you that did not happen. I was in the store shortly after the power came on (between 6 and 7 pm. Monday evening)and aside from some perforated tarps in front of some of the vertical coolers every perishable food item was in it's normal place. When CKOM quoted Mary Gerla (store manager) as saying "It looks just like it never happened, it's amazing" I doubt Bre McAdam CKOM had any idea how accurate that statement was. Thank you Walmart for lying to my favorite radio station and deceiving Saskatoon shoppers. | |
| Gayle Meise | 3/21/12 |
| My trip to walmart to perchase some Brocks star bright cinnamon candy ended as usual. It will be in Thursday we ae all out, can not keep them in stock. Friday I go in we are out they will be in Tuesday. I go in Wedensday same story. Now I get a hold of the assistant manager and he tells me some one on the night crew pulled the tage off the shelf and they are retaging the whold department. A week later I go in and nothing has changed still no candy I wanted. The lady in the deparment I had talked with about 6 trips in said she would take me to the manager as she would like to get this streightened out as there were a number of irate coustomers on her back about the same thing. We got to the manager and he pulled up a slip showing thing ordered and the Brocks cinnamon was not on the list. On insisting to know why he informed me that the corportate headquarters had dropped the item. We all wondered why as they could not keep it in stock halv the time. It turns out after my checking with all the other walmart stors in the area it has been Discontinued at all stores. Again I ask Why? I will see if K/M has it or can order it as the lady in the department said she was not allowed to order it and it seem like management could care less. As a small stock holder I think this stinks. | |
| Michael Bouchard (forevernightct1@comcast.net) | 3/17/12 |
| After my visit to your store in Shelton, CT. you can be guarantied I won't be shopping at Walmart again. I had gone to the check out counter and paid with a check as I have always done. I had asked the cashier for $20 back, she stated that she had already processed he check, lie #1 I would have had to press the okay button on the key pad. The cashier then told me that they don't asked if you want cash back if you use a check lie #2 the older cashiers always ask you if you want cash back. Then the cashier stated that the key pad always asks you if you want cash back. I stated to the cashier that a key pad has never asked me a thing, I've never even had a key talk to me yet. During the final part of my conversation with the cashier a younger female walked up behind the counter and stated to me that lie#3, she never heard me ask the cashier for cash back, of course you didn't you just got here. I then made a mistake of going to the stores customer no service desk. Suddenly knowing that things were going to hit the fan the female who appeared behind the cashier conveniently shows up at the customer no service desk. (we screwed up and now I have to hide it). This female then came over and said "have a good day" and walked away.(Walmart management, how to resolve a problem). I called the store after I left and then I was told the store manger couldn't get to me for several minutes because he had to walk across the store. (No, your stalling because like Lilly munster you have no problem solving skills either) I'm 50 and get across the store in under a minute walking. Of course the manager never got to the telephone. I called the store three more time and got the same results. Well, I have a good one for you Walmart I have just emailed 113,000 (5.1 million members) police, fire, and ems unions and gave them a run down on your bullshit. 1.) We cops stick together hope the $20 bucks was worth it. I immediately received an email from an off duty cops blackberry, I was just pulling into the Walmart parking lot on Route 278 Bluffton, SC., screw them I'm out of here. 2.) Thank God for Kmart. Your losing money already, thanks to your dedicated employees! | |
| Stephanie | 3/18/12 |
| I HATE the small b*tchy walmart in LITTLETON NH 03561. They refused to price match the 15 items I had from a CVS flyer. I also had items I was going to price match from Rite-Aid, Walgreens and Price Chopper too. I walked off and left the stuff at the cash register because they refused to match it and check me out. Then the manager Debbie refused to price match it. I called a different Walmart supercenter nearby and spoke to a manager there who apologized about 10 times and said YES THEY ARE SUPPOSED TO BE PRICE MATCHING WITH CVS. Many many times I've been to the other supercenter and have price matched tons of items with zero problems. Management at the 03561 store apparently gets to decide their policy and adjust it to suit whether or not they will do it based on how they feel when they rolled out of bed that morning. Walmart is Walmart. Period. You either have the policy or you don't. You don't just make something up every day you get out of bed. 03561 store you can kiss my @ss because you just lost a customer that was willing to spend alot of $$ with you. I can go to the other store and get treated a lot better and if they every decide they don't want my money there, I can give Shaw's\Star Market or Market Basket all my money and\or buy things online with sites that offer free shipping and sales all the time. Your choice, but I suggest that management and cashiers at the 03561 store pull the sticks out of their @sses and start showing my consumer appreciation in the very near future. After all, the CUSTOMERS are the ones that spend money and basically supply you all with your paychecks. | |
| Virginia Chahrouri | 3/16/12 |
| I live in a small town,Dallas Georgia. We as a family love our local Walmart in Hiram Ga. Just a few week's ago,I missed something? What our very nice door greaters. i THINK WALMART IS MAKING A BIG MISTAKE. Having the door gretaer's doing other thing's threw out the store. Most of the door greaters at Hiram are elderly,and they miss and loved there job's at the front dorr,saying hello do you need a buggy. And gotten to know us as freinds,always asking about our family's. I have to use a ride on buggy,and when I come in there is no one there to help me get one,I have to do it by myself. I want my DOOR GREATERS BACK. Virginia Chahrouri chahrourivirginia@yahoo.com home phone 770-505-0293 | |
| Mary Williams Cashier at 3547 ct ID1826 | 3/10/12 |
I appreciate working at this location Maxine is a great Manager she always take care of workers issues and I experience with her an issue and she solvate it very fast . Also I appriciate too much ZMS Bill he always take care of any issues that cms did to me , Bill always talk nice and with respect to his people. Also I appriciate co worker Josef and I wish I know his last name he always work at night and he is a little guy ,when in dought I ask him and he always gave the whrite answers.I did not want to forget about personel, Latevia and Josy, always take care of any issue that I have.I have been in this location for four years as a cashier and recently I ask for a transfer to Shelton location because I moved and the driving to Norwalk is too long sometimes it takes one hour to get there. Assistant Manager Crystel she use to work with me, I ask her if there is any opening in Shelton and she was great to search for me especialy when I tald her the reason.I will miss my customers they wheiht on line for me, by the way I open 33cc last year, many gift card I sold. I was cashier of the month for 2010,2011. And I will do my best effort at shelton like I did in Norwalk.And I also want to mention that I helpt the children miracle and I get to many donnations< I asked all the customer in ther language(spanish, english, french). A lady from the organization came to me and shook hand with me and gave me a pin to wear. | |
| Walmart Associate | 3/13/12 |
| Here are my observations from 2+ years working for Walmart. First, it is the only business I have worked for in my 31 years of on the job experience that I have heard the phrase, "Because I don't want to get in trouble!" as a mantra of the employees. Secondly, there is absolutely no interactive training with a human being. You go through a checklist of computer training modules and are thrown on the sales floor. Thirdly, there is no product knowledge education. That is why customers get that "deer in the headlights" stare when they ask a question. Fourth, there are way too many Chiefs and nowhere near enough Indians. The Chiefs all have there own agenda and there is no continuity of thought from the store manager through to the cart pusher. Company policy(which actually is really good most of the time) is apparently up for personal interpretation by the managers of each store. Also, ethics policies only seem to apply to hourly, non-management associates. The higher you get in a store, the more questionable things seem to become. Fifth, To save money, the stores are as short-staffed as possible. In no other store, anywhere, have I heard so many pages in just one hour for "customer service" to the **whatever** department. Unlike retail of the days of yore, you get no personal service where an extremely knowledgeable person who is trained in a specific department can get you what you need, tell you where to find it or explain the pros and cons of the products they have to offer and then let you make an informed decision. Walmart is a lot like the US government right now. They are each so driven by and concerned with "world domination" that they forget about what made them what they are today...people. Everyday customers and employees working together to make the deal and get the job done. Walmart is so concerned about micro-management at the sub-atomic level, they miss the obvious basic principles of business: You need good people(and enough of them) to put good products(that are actually in stock) in the customers hands in a positive environment so the customer will be more than happy to come back. Couple that with a management team that works off the same page in the same book who uses positive feedback instead of fear of firing to motivate their employees and you can have a great store. Unfortunately, unless a consulting firm tells Walmart all this and then charges several million dollars for their services, Walmart won't believe there is a problem. | |
| Fred Timms | 3/15/12 |
| I purchased a pair of work boots from the store in Simpsonville SC and actually wore the boots about 6 times the top of the boot (right foot)turned white and it looked as tho the boot was actually painted with black paint instead of being dyed now the white is crumbling off .at the time i bought the boots the store had 3 or 4 different brands of boots now they only have Brama boots.the dept manager told me that brama boots was all they sell and therefore i must have bought the boots somewhere else.andshe will not replace them.Is this how Walmart made 405 Billion Dollars Profit? FRED TIMMS 421 HAPPY VALLEY RD FOUNTAIN INN SOUTH CAROLINA.864-478-0721 | |
| Chase Shields | 3/15/12 |
| This is Chase Shields former Wal-Mart distribution 6048 case lot order filler in Opelousas Louisiana. I was a grass roots and safety manager. Loved my job. I tore my inguinal muscle which is an early hernia March 13, 2010. I am a professional boxer and can't fight because of it. When I first hurt my self they sent me to the hospital and they didn't even MRI the area. Then they sent me to rehab for it not even knowing what was wrong. The last draw was they had a male nurse massaging on the injury. So I left and I am still hurt today. I have a wife and a 10 year old daughter and lost my career because of it. I am 30 wins 4 losses and I just won the WBC title. I can't get it better, tried everything and don't have the money to fix it or take care of my family. I'm not giving y'all a sob story to get any money, but I want to be better even if I never fight again. I set up an MRI in Nov. 2011 but I couldn't do that to my family so close to Christmas. So I figured I would just lay of it. It didn't help. It's been 2 years already, this isn't fair. Oh and by the way they treated me like I was trash trying to get a doctor to take worker's comp. When I found one they would put me last and treat me like I stole something . I would have used my own insurance I had from Blue Cross and been fixed. I would like to come back to work for Wal-Mart one day. God Bless | |
| Joyce J. | 3/8/12 |
| I called Wal-mart to see if they did price matching and they told me that they did. I just needed proof from wherever I saw the price cheaper. My roommate and I printed out the add from Fry's that they had on line. We went to Wal-mart and the person in electonics said that they do not take that. We went home and I called the store to speak to the manager. He told me that they do except the add print out. So I went back up to Wal-mart and the same person in electronics once again told me that they do not except it. I told her that I spoke to the manager and he said that they did except it. She wanted to argue with me so I asked to speak with that manager. I had to wait for almost 15 minutes. They sent a different manager over to talk with me and she said that they do not except the print out or anything from Fry's. We never got the phone. The T.V. commercial for Wal-mart shows that they price match, and never said that it did not except Fry's. That is false advertising. Wal-mart just lost 2 customers. Employees are very rude and Wal-mart does not stand behind there advertising. | |
| John | 3/9/12 |
| To the person who thinks Wal Mart is so great. You need to take a look at the big picture!!! Wal Mart is responsible for the downfall of this country. They buy 91% of their product from China!!! They have built ships larger than our military aircraft carriers to bring product from China. Yes I agree, people need to stop complaining and stop shopping at Wal Mart. When Sam Walton started the company, he had American flags up everywhere in his stores to show support of American made product. Now the only thing American made in the stores are the shoppers. If you want to help our economy, STOP shopping at Wal Mart and shop where they sell American made. Target has a section dedicated to American made. | |
| teresa | 3/8/12 |
| Why can you comp shop at one store and another store won't honor the same thing. Or one employee will let you comp shop and another won't on the same thing. Or an employee tells you you have a limit of 4 now and the next week another employee lets you get more. Or you try to comp shop another stores dollars like Murfins dollars specials and an employee tells you they won't take that anymore and you ask them when did that start and they say 3 weeks ago and the next day your friend tells you she just got the deal at another walmart. Some one needs to get it all straight on what your policies really are and make sure all your employees know. I'm so sick of not knowing just what they'll except and what they won't and its just wrong that you have to argue with the employee about it. It makes my shopping trip not so pleasant. | |
| STACY SMITH | 3/6/12 |
| TOOK MY CAR INTO WALMART IN BROOKHAVEN, MS FRIDAY THE 2ND OF MARCH, 2012 TO GET 2 NEW TIRES PUT ON AND IT LOOKS LIKE THEY WENT DOWN BOTH OF MY FRONT FENDERS WITH THE IMPACT WRENCH OR SOMETHING AND PUT VERY DEEP SCRATCHES ON MY CAR. THERE IS SCRATCHES ON THE OUTSIDE OF THE FENDERS ABOVE MY 2 FRONT TIRES AND THERE ARE SCRATCHES ON THE INSIDE OF THE TIRE WELL,WHERE THE TIRE HAD TO BE OFF FOR THIS TO HAPPEN. THEY CLAIM THAT MY CAR WAS LIKE THAT WHEN IT WAS BROUGHT IN BECAUSE THEIR TECHNICIAN THAT PUT MY TIRES ON MY CAR MADE NOTES ON THE TICKET THAT SAYS THERE WAS SCRATCHES ON ONE SID OF MY CAR. OF COURSE HE DID, BECAUSE HE DID IT AND DIDN'T WANT TO GET IN TROUBLE. WE FILED A CLAIM WITH THEM AND AND GOT A CALL TODAY FROM THEM SAYING THEY REVIEWED THE VIDEO TAPE AND COULD NOT SEE WHERE IT HAPPEND AND THEY WILL NOT PAY FOR IT, BUT WE WILL NOT BE ALLOWED TO VIEW THE VIDEO. WHAT A LOAD OF CRAP! NOW WE WILL HAVE TO GET A LAWYER TO DEAL WITH THIS CRAP. I WILL MAKE SURE TO TELL EVERYONE I CAN ABOUT THIS AND HIGHLY RECOMMEND THAT NO ONE USES THE TIRE/ OIL CHANGE CENTER AT WALMART! I HAVE A GOOD FRIEND IN MCCOMB, MS THAT HAD SOMETHING SIMILAR HAPPEN TO HER AN SHE HAD A DIFFICULT TIME GETTING HER VEHICLE FIXED. THEY ARE A JOKE!!! | |
| Christina Burns | 3/6/12 |
| Dear Jean Sanders, Huntsville, Tx. is the boonies, you know this. there are also alot of hicks, rednecks and hillbillies in your area that like wine better than margaritas, and potatoe sticks better than the healthier veggie chips. the clothes are older because there is a very big older population there in huntsville. if you dont like it move to the woodlands, we have veggie chips..... | |
| | 3/2/12 |
| WALMART IS THE BEST COMPANY EVER. THE MANAGERS TREAT THIER ASSOCIATES WELL AND THEY GO THE EXTRA MILE TO SHOW THEY CARE. PEOPLE ARE SOMETIMES NEGATIVE TOWARDS WALMART AND its PRACTICES. I THINK THAT THE PEOPLE EMPLOYED BY WALMART NEED TO GROW UP AND TAKE RESPONSIBILTY FOR THIER ACTIONS. IF YOU CAN'T FOLLOW POLICIES AND PROCEDURES FIND YOU SOMETHING ELSE TO DO AND STOP COMPLAINING ABOUT A COMPANY THAT HAS GIVING YOU AN OUTSTANDING OPPORTUNITY TO PROVIDE FOR YOU AND YOUR FAMILY. | |
| Jean Sanders | 3/3/12 |
| The Walmart in Huntsville Texas is always out of stock on the items that sells!!! Never on weekends can you find " Sensible Portions Veggie Chips, or Daly's Ready to Drink Frozen Margaritas". You would think if they know an item sells out every time it is stocked they would buy more to keep up with demands!!!! Instead of buying the Daily's Frozen drinks now their putting frozen wine drinks in their place, well let's think about this, The Daily's were constantly sold out, why change to wine??? And the Veggie chips are always sold out but they keep buying the potatoe straws that are never sold out!!! I just don't understand at all!!! I think they need new management, the clothing is like an older generation purchased them, very unhappy with this store!! | |
| geeezme | 3/3/12 |
| Walmart is great.....stop being walmart shopaholics and finding things wrong with them and just go there and get what you need. Seems that mostly women and the disabled are doing most of the complainning! Stop whinning so daggone must and shop somewhere else...no one is going to give you the royal treatment each and every single day of your lives...we all are gonna have ups and downs! Next you will be blaming walmart for your broken marriage or your heart attack....just stop it! Go shop at KMart or somewhere and stop the constant complainning....walmart is wonderful. Shopped there for years and will continue shopping there!! Get over youtselves! | |
| Zaida Jimenez | 2/29/12 |
| BUYERS BEWARE DO NOT PURCHASE THE GREEN DOT MONEYPAK RELOAD PREPAID CARD I went to Wal-Mart to purchase a pre paid card Visa I was told by the cashier at the Ellenwood Ga ST 3609 store that I was only able to put $500 on the new card she then turned her light off went to get what looked like a manager who then offered a solution by put the remaining balance which was 400 on the Moneypak card activate them both the transfer to balance to the visa. I did so and by the time I got home the money on the MoneyPak was already transfer to the another card and my card was now invalid, I was told by the Green Dot customer service that only myself and the cashier would have access to the REF # that is printed on the receipt that was all she need to steal from me. I took my receipt and invalid card back to wal-mart and was explain what was told to me by green dot the said they would look in to it 3 hours later I got sorry but we did not see any wrong doing. It’s BS. The fact that they allowed a dishonest employee steal from a customer is disgusting to me. I will never shop at wal-mart again and I will never purchase a MoneyPak green Dot card. | |
| SK | 2/29/12 |
| I agree with the double standards at Walmart. I was hurt at work and instead of going to the emergency room that night I took some of my daughters pain medication. A couple of days later the pain came back and I asked to go to the doctor. They sent me for a drug test and fired me. NOW LISTEN TO THIS - A ZONE MANAGER stole $1400. from the company and as long as she agreed to pay a little back out of each pay check she gets to keep her job and her position. The manager at store 120 in Humboldt Tn said "I didnt know all the cirumstances behind the issue so it wasnt any of my business". Whats there to know? STEALING IS STEALING | |
| Virgil Renfroe, | 2/27/12 |
| People at store rated 5, Corporate blind and not rated yet . I am a person who is a pretty good source of knowledge regarding cars and public relations. I spent over 40 years with Lincoln Mercury, Eight as a service manager , I"ve dealt with cars and people for many years . I was in a store a few months back and bought a set of Goodyear viva 15 inch tires . for my old winstar van , which is maintained in very good condition , The new tires had a bad vibration after I rotated them with about 3000 miles, The store folks were nice we replaced the two front tires, Still had a problem I took it to a garage owner friend had it checked still had out of round tires, He said I put a set of these Goodyear vivas on my car and they were all out of round, I paid him for the work went back to store and informed them of situation , We decided to put on a different tire, The only thing in that size was Uniroyal. They put a set of those on , Before I left I noticed thet the left front tire had a weight about 6 inches long , When you have to put a big weight like that on a tire it IS out of round . Bu t I drove it a few days , bad vibration and bad belt like wobble. paid to have it checked , went back to store they said yes it is a bad tire , replaced tire . much better but still has a good vibration 55 to 65 , I'll go back to my mechanic pay again , go back to the store and tell them what to do ,My van needs nothing , every thing is good but the tires . I've done a lot of work FOR YOU on this, I've wasted my time . YOU HAVE FAILED TO PROPERLY EQUIP AND TRAIN YOUR PEOPLE IN THIS TIRE BUSINESS .. I'have found that today most everyone in tire stores and new car dealers are using this new Hunter GSP9700 Balance and diagnose , Even your shop people know this WHY DON'T you . Get the machine train your people to use it. I would Never want this experience In my old life again, virgilrenfroe@att.net.. | |
| Dizzy employee | 2/25/12 |
| As an employee north of the border, there is no more posting for a job, we are forced to move around in the store, day or night job, whatever they feel they want to do. Employees are over worked, not enough staff to work in many areas especially foods and now we are required to learn cash also and be called up to help in busy times often several hours at a time. Customers are angry if product is not on the shelf! We are stretched too thin because of Corporate GREED. The profits must go to the share holders and CEO's that earn millions and the Waltons that make BILLIONS because of us. What do we get? Hours cut back, someone full time quits and they toss a part timer our way if we are lucky. 28 hours a week FT at just over min. wage, good luck making ends meet. And customers expect a happy greeting and be treated with a smile when they are rude towards us! We need a Union, YES a Union so we can be treated like a human being. | |
| Associate | 2/24/12 |
| I understand the frustration that many people endure while shopping with Wal-mart as I have been put into some of the same situations. Please remember that no matter where you choose to shop, there is always going to be unpleasant incidents because the people that work at these businesses are just that "people" and as everyone should know and expect you can not control the actions of others. I have had many bad experiences with other retailers as well. As an associate, I do agree that there are multiple problems with Wal-mart as well as many other huge corporations. I don't always agree with the way that they treat some of their associates but I am very thankful to have a job with a company that pays me a decent salary and I don't have to worry everyday about getting laid off. Although Wal-mart has many negative issues people tend to forget about the donations and support that they give to the communities they are involved in. There are a lot of caring people employed by Wal-mart that I have personally seen go above and beyond to help their associates and communities and others that would benefit from getting a job that does not involve customer service. All that I can say is that everyone has the choice to shop elsewhere and would benefit from working for this company therefore putting themselves in the shoes of some of these associates. A company is only as good as their management and the changes need to start there. | |
| g. Corbell | 2/25/12 |
| Yesterday I went to the Wal-Mart store in Decatur, Texas. I was very disappointed to find that the greeters were no longer at the doors. Apparently it was a corporate decision to discontinue placing greeters at the door. Do you people realize what a service they performed for the handicapped customers? I am usually in the store at least two times a week and I can tell you that I spend approximately 1,000.00 a month at your store in Decatur. If it was not for using the handicapped scooter I could not stand on my feet long enough to fill my grocery cart and I did not get everything I needed yesterday due to severe pain in my legs. I do not personally know any of your employees but I can tell you that every time I went to the store that one of those greeters saw to it that I got a cart within a few minutes. I know you will lose customers over this because the "Wal-Mart experience" is not the most pleasant to start with. I personally know at least fifteen people who would not shop at your store if they had another place to go. I am telling you that I am changine my shopping habits and will be going to Denton to Kroger or to South Lake to the Costco once a month for my staples and to the local Braums or IGA for my produce. I find no fault with your checkers or your other help. They all seem pleasant under difficult circumstances. They are over worked and understaffed. I have shopped at the Decatur store at all times of the day and night in order to be able to get in and out in a reasonable amount of time and of course either 90% of the registers or closed and long check out lines exhist. Probably twice in the past 16 years did I see a manager open up an extra line to accomodate long lines of customers. Whatever team in Arkansas makes the decisions on SAVING MONEY for extra profits made a big mistake this time because I know many people who will not be back until you reverse the decision of the greeters. I will personally take anyone who wants to go with me to those other stores to shop. My little thousand a month will not hurt Wal-Mart I know that, but I hope more people read this and get the same idea and together we can send a message that your company needs to consider that WE are the reason you people have jobs and if we stick together we CAN make a difference as to how we are treated. A copy of this note is being sent to the local editer of the Wise County Messenger our local paper. People reading it will certainly understand what I have said here and perhaps they will stand with me. Perhaps you do not realize that some of the handicapped older people have more spendable cash that those younger people who shop at your stores. We really do make a difference in the local economy in any area of the country. G. M. Corbell Decatur, Texas | |
| debbie gatlin | 2/22/12 |
| Twice I walked out of your store and was asked to see my recipt, felt like they thought I stole something, I wrote and someone called and said we dont do that at this store, well yes you do, you did it twice in one weekend. I will not be shopping at your store ever again. I liked shopping there for the savings but to be accused of stealing by checking my receipt and then to have the manager say they dont do that, and I must be mistaken is out of hand here. I was checked and I didnt make it up, your person was rude to me by saying I must have been mistaken that they dont have checkers or whatever you call them at the entrance and exit of the store. I'm done with you people, I feel like im a thief when I walk in your doors, I will not be shopping at your store ever again and I will tell everyone I know not to shop there either. | |
| Wendell Donald | 2/21/12 |
| I was shopping for #2 cone coffee filters.couldn't find on shelf.I asked the female who was restocking the area.she got up and looked for herself then contacted her manager who then walked me to the area where they sell coffee makers and found none there. She looked on the pallets staged to be unloaded.none there. Then she calls in the barcode to another employee who relays they have some in the back dock area. One or two minutes later another employee walks up to me and gives me a package of filters from the dock area. Everyone stayed with me until then. I thanked all involved and walked away thinking all this effort for a two dollar item. That had to be nothing short of pride and commitment. Gary Elders at the Walmart store in Cape Girardeau,Mo.. You have a complete wheel of dedicated employees. Sincerely,wendell | |
| tuttle road springfield ohio | 2/22/12 |
| Walmart turns a blind eye to workers. I have seen a deli worker with no teeth spray spit out of her mouth on subs she was making while she was talking to another employee...i thought i was going to get sick right then and there. all she did was cover her mouth but the damage was done and she still didnt wash her hands after her hands were on her mouth. She continued making the subs. You cant tell management on her because they do nothing but turn around and start on you. Well enjoy those subs customers...its the walmart way. | |
| BIG RED | 2/22/12 |
| WAS on walmart in seagoville texas the past two days and noticed the illegalswith 15 kidsboth days letting their children eat candy and cookieswhile walking around the store. I ask two walmart employees about it and they said, that its not just the kids but also the adult illegals doing this.they eat what they want sometimes going to the deli for boxes of to go food and just eat it before they get to the checkout. But heres the good part employees have been told not to interfere with the MEXICANS doing this stealing but should confront the white or black folks. And was also told the cost of the items stolen were just passed on to the lawabiding consumers! | |
| Naydean | 2/14/12 |
I am trying to contact WalMart corporate office to speak with someone concerning the attorney's office which is responsible for WalMart's Recovery Pay system. I wish to bring attention to an incident. The attorney's office refuses to provide me with a contact number for WalMart. When I called WalMart's Headquarters the girl not only couldn't provide me with a contact. But she would not allow me to speak to a supervisor. | |
| tbone12 | 2/14/12 |
| It would be nice if at least most people complaining about Walmart could speak, write, and spell, correct english. That aside, I understand every one of the complaints I have read here are things I have seen first hand when I was employed by Walmart. The thing people have to come to understand is that the people in corporate headquarters in Bentonville, Arkansas, do not care about customers or giving them good service. They only care about their own pay checks. They certainly don't care about the "associates" at all either. The only thing they care about is the money pouring into the company because it keeps satisfying their own interests with their overpaid salaries. Unfortunately, corporate passes this attitude on down to the district managers who pass it on to the store managers who pass it on to the co- managers who pass it on to the many assistant managers. The lower the manager is on the ladder, the closer to the grunts, who are the people that actually do the work that keeps the company going. The grunts are treated very badly in most stores. Of course the customers don't work for Walmart so they don't have a clue how most days for the "associates" suck. Add that to the fact that these "associates" are working hard and paying taxes to help pay for all the slugs on welfare and food stamps. they have to wait on these slugs while the slugs are complaining to them and blaming them for Walmart's short comings.If You haven't ever worked for Walmart you should try it and maybe you wouldn't be so quick to blame people that are just trying to make a living at the worst place in the country to work. By the way, just to give you an idea of what Walmart really believes in, when Obama was running for president in 2008, Walmart was holding meetings with their "associates" telling them if Obama was elected, it would be bad for everyone. They were basically telling people to vote against Obama, which I agreed with before they told me.Then whan Obama was elected guess who sucked up to him and got all on board with whatever he wanted? You guessed it, Walmart. They did a 180 degree shift. For all you customers who want to complain and expect Walmart to change and give better, friendlier service, forget it. The only way to change Walmart is to boycott them for awhile. Believe me when the dollars stop coming in Walmart will change. But it will take a coordinated effort by hundreds of thousands of customers at the same time. If 900,000,customers stopped shopping at Walmart for a solid month they would lose about $64000.00 per store per week. That is a total average of about - 8% in sales for average total super center. For a company that emphasizes a plus in sales for each and every week, this may be a wake up call for them. Of course it would be better and more effective to boycott them for maybe 3 or 4 months and let them know the customer AND "associate" need to be treated with respect, a word this company throws around but don't go to any lengths at all to ensure that happens. To make a long story already a little shorter, it doesn't do a bit of good for people to go on here and complain unless you are willing to give up the little bit lower prices for awhile to get a better place to shop. Bottom line is quit shopping at Walmart. if enough do this they will change out of necessity. | |
| Columbus morse Rd., OHIO | 2/17/12 |
| Lack of employees!! Poor scheduling! No crowd control!! So many customers like I said lack of employees..Customers do what they want steal High theif, tearing the store up most customers are already getting freebies, an ebt cards, foodstamps section 8!!! Everything in that store in a playground for customers they come in destroy our store management is not taking control on weeding these bad bad customers out..The ones whom come in to destroy! It is like a jungle a city gone wild a place to lund an destruct! Employees see it same ones they shop there daily! Mangement does nothing but turn a blind eye..Employees are being asked to do many jobs in one day. Some at a higher pay out of ther classification! I thought slavery ended many moons ago! This morse road walmart needs controlled by corp and strong management an ones that support there employees and have the employyes back..One that is going to show customers this is a respected store..Where customers get respect and get treated with respect and much apprieciated respect back to employees..Give these employees there ong over due bonus..Matter of fact have 6 on your side come in an see all the roaches crawling around mice everywhere..Just plain felthy! I worry more about an e-co;i out break customers smearing there fecus all over the bathrooms walls also known fecus in grocery isles and gm side.. YES CUATOMERS Litterly come in an do doo doos on the floors..YES FOR REAL they have smeared blood an also fecus all over the bathroom walls they even doneit the toy isle smears fecus all over toys an on the floor..We have some really sick minded cuctomers..I would think security , managemnet would get a hold of these cusomters and call the C-police! This feses stuff is a daily thing at morse road! They need security in bathrooms also.. | |
| Walmart to geto-hell-mart TO no mart | 2/16/12 |
| Jus watched wal-mart the hight cost of low price documtry! Its awful. Big companys like that should take care of there staff. Its the only way they will love there job and do right. But to just not give enough hours or cut off so that they cant hav benefits etc. Terrible. Walmart staffs who got hired and arent helpful to customers should all be fired! Seeing the commercials of walmart telling there staffs to get welfare etc bcuz walmart wont pay. Medical fees is high. Staff cant pay bcuz of there low hours given. This guy executice president will surely lose everything n should. Commercials n speech of lies to america... But look over 4000 stores is already closing n going on more! Its sad how these people work over time n not getting paid. Working 7am - till midnite as videos shown!!! They should be sued all the way n they did and still will. Wal-mart is the hell-getto-mart. Bathrroms arent clean at hourly, no customer service, rude staffs that does not know what they are really doing. | |
| Kris Newton | 2/13/12 |
| Just wondering how others feel about the pricing at various Walmart stores. It seems like I can buy the same/similar items at Dollar Tree for a $1.00, but will see the same item imported (usually from China) for several dollars more at Walmart. Consumers would be wise to read the labels as some products for the same just a different name brand on the label.It seems like the prices at Walmart have increased rapidly in the past few years.I live in the Rio Grand Valley area.I usually shop at the Harlingen, TX. Walmart store on Lincoln Street. the location for the Harlingen is at a very congested traffic area.There needs to be a light at the side entrance off of the Lincoln St. There are many accidents there. I and various friends do not like to shop at this Walmart because of this danger. I asked about why the bathrooms smelled and were usually dirty. I was told that a remodel would be happening last Winter. I have not seen any clean up or remodel of the front bathrooms. Yuck! At times the store is disorganized , too many items,packed into a small space. no room for a cart to move,stuff on floor laid every where.I see some people let their children run through the store, taking items and dropping them in the middle of the floor. I have asked manager for a 1% per cent milk in another brand besides Walmarts milk, twice I have asked.they carry the 2% or whole. I asked for small chocolate chips and they did get them in.I understand it just depends on the company that supplies the item. In Harlingen, a population of 60,000 we have two places to buy food items, Walmart and HEB a (Texas only store), Target carries some items,no fresh produce. it is difficult to find a parking space and congestion of traffic makes it stressful to shop at these two stores.We stay in Oregon for a few months each year and have many various food stores to shop at. I wonder why Harlingen with a population of 60,000 has only 2 ? HEB or Walmart? We are looking forward to a Costco opening in Pharr in March. This will be a 20 minutes drive for us, but we enjoy the high quality of food/items that Costco carries.We do shop at Sam's club in McAllen and Brownsville TX. some times, but finding a parking space and congestion of too many people trying to shop makes this an unpleasant/stressful shopping experience. Harlingen recently had Big Bass Pro Store open and that has seen a huge increase in sales for the Harlingen city. so just wondering why Harlingen can't get a Super Walmart, maybe out towards the Lewis Lane/Stuart Place Rd.,on the way to McAllen this area seems to be where newer developement are located, plus a huge outlet stores are located near LaFeria TX. | |
| not really your business | 2/13/12 |
| The copartion of walmart needs to show it cares for its empoylees and so do managers. there is so much double standard and brown noising going on it makes me sick i am at a point where i am about to walk out littery till they change thing and i mean NOW. here examples. three csm don't mind if you do price check one wants you to ask... and she give u a attuide if u do it. or if u told someonething and just realying a message along she shoots the messager. second costuomers don't want to wait 20 + minutes for a csm to do a price check than add another 10-15 minutes on top of that. they want to get out. and why is ok for some people go around the store and not ring when there our lines??? and why is ok when a csm tells me to mind my own business when another emptoylle with good attetion was giving wrong directions. and they said we were yelling which was beyond true. I am tired of the newington,nh store in walmart the managers need to change or be fired. its time to start listen to people who acutally run your store. if we had managers do there job at night... we wouldnt have to go check for prices half the fucking time. CHANGE NOW | |
| DIS WALMART GRUNTLED | 2/12/12 |
| YOU NEED A ZERO ADDED TO RATINGS. 1 IS WAY TOO GOOD, NOT DESERVING. THIS IS ABOUT WALMART.COM AS HAS HAPPENED TOO OFTEN, TORN BOXES, DENTED BOXES, WITHIN THIS LARGE BOX. THESE PRODUCTS WERE FOOD PRODUCTS AND THE WAY IT WAS PACKAGED AND DAMAGED SHOWS A SEVERE LACK OF CARE AND COMPLETE DISRESPECT AND OBVIOUSLY PUT TOGETHER BY SOMEONE WITH A BURDENED STATE OF MIND. ONE CEREAL BOX WAS ACTUALLY COMPLETELY TORN OFF ON THE TOP FROM SIDE TO SIDE COMPLETELY EXPOSING THE BAG INSIDE. I WON'T RETURN THESE ITEMS, YOU AREN'T WORTH THE TIME TO FIX SOMETHING THAT WAS PERPETRATED INTENTIONALLY. I'LL 'TRASH' THEM, AN APPROPRIATE TERM THAT IS NOW FOR ME SYNONYMOUS WITH WALMART. I DON'T KNOW WHO PACKAGED THIS UP, SO IT IS *YOU* WALMART THAT IS RESPONSIBLE FOR LETTING THIS SHIPMENT OUT OF YOUR DOOR, YOU OBVIOUSLY HAVE NO QUALITY CONTROL WHATSOEVER INLCUDING HIRING QUALIFICATIONS. I HAVE SPENT MONEY......MY OWN MONEY.....YES, MY OWN MONEY, NOT WELFARE, NOT GOVERNMENT, MY OWN MONEY HANDED OVER TO YOU, TO BUY PRODUCTS FROM YOUR CARELESS, INSENITIVE INSTITUTION ONLY TO GET, AT TIMES, A DISPLAY OF PURE LACK OF CARE AND RESPECT THAT NO CUSTOMER SHOULD RECIEVE!!! I'VE GONE INTO LOCAL STORES AND HAVE BEEN TREATED THE SAME WAY...NOT EVERY TIME, BUT MORE THAN ONCE, AND ONCE IS *TOOOO* MANY! I HAVE HAD A FEW GOOD EXPRIENCES WITH SOME EMPLOYEES THAT ARE PROFESSIONALS, BUT THE MAJORITY? A REAL DISPLAY OF WHAT WALMART IS, AND IS ABOUT. YOU DONT WANT MY BUSINESS ANYMORE? YOU WON'T GET IT. IM DONE WITH A HUGE CORPORATE HICCUP LIKE YOU, YOU DON'T DESERVE TO BE WHERE YOU'RE AT. THERE ARE PLENTY OF OTHER STORES, DOLLAR STORE, FAMILY DOLLAR, TARGET, AND LIST GOES ON. I'D RATHER PAY A FEW EXTRA DOLLARS THAN TO GIVE YOU ANOTHER RED CENT, LIKE THAT MATTERS TO YOU, EH WALMART? "WALMART, TAKE THE MONEY AND RUN STORE" THAT SHOULD BE YOUR NEW MOTTO, NOT "LIVE BETTER"...YOU'RE A CORPORATE HYPOCRATE. ONE WAY OR THE OTHER I WILL GET THIS MESSAGE SOMEONE THAT COUNTS, IF THERE IS SUCH A PERSON IN THAT DISGRACE OF A STORE DOT COM, HOW YOU CAN TAKE MY MONEY AND IN RETURN I GET A SHIPMENT OF ITEMS DAMAGED INTENTIONALLY! THERE IS NO WAY BOXES CAN HAVE THEIR TOPS TORN COMPLETELY OFF WHEN IT IS IN SHIPMENT. AND FOR THAT MATTER DENTED BOXES WITH LARGE RIPS AS WELL? WOW WALMART, YOU ARE AN ANGRY INSTITUTION, AND I HAVE TO PAY YOU FOR THAT DISPLAY?! I AM NOT GOING TO ASK FOR A REFUND EITHER, THAT IS NOW YOUR MONEY, YOUR DIRTY ROTTEN MONEY. I AM THE ONE WHO IS ANGRY, NOW, AND I HAVE A RIGHT. YOU WILL BE HEARING FROM ME AGAIN, AND A COPY OF THIS HAS BEEN SAVED AND WILL BE FORWARDED TO APPROPRIATE CHANNELS WITHIN 'WALMART'... SOMEONE WILL HEAR. I PLACED ANOTHER ORDER JUST BEFORE OPENING THAT JUNK SHIPMENT YOU SENT, YOU MAY CANCEL THE LAST ORDER, I WILL GLADLY BUY WHAT I NEED ELSEWHERE. | |
| ex walmart customer | 2/10/12 |
| Our Walmart in Fayetteville NC on Skibo Rd has a serious problem. Our Bakery has the rudest Head Cake Decorator Lady Ms Brown. This lady has five(5) complaints against her in less than a month. These complaints start 15 January 2012 on walmart web site "PISSED CONSUMER.COM". Some of the subtitles are Head Cake Lady from HELL, VIBES, Help Wanted and there are more. Customers have complainted about this all would like to see her TERMINATED, she will learn and do better in her next JOB. Customers stop shopping there and are asking anybody and everybody not to shop there. The store Manager a Ms Sandra seem to turn a blind eye. This lady needs to go AWAY. But if you read to web site PISSED CONSUMERS.COM from 15 January 2012 you will see clearly she needs to be TERMINATED. | |
| Jo Howell | 2/10/12 |
| I've been looking for the webmaster/Human Resources number. First of all, there are too many Wal Mart listings to know which is which or where to apply. Once I had a problem with on - line application I've looked thru at least 50 websites - don't find any help. Please update your listing and how to apply and if you have trouble - please give us a way to contact someon e who might help!! | |
| JC | 2/10/12 |
| @yaz - I don't get it, they offered to refund your money? What did you want them to do have someone drive over and bring new cheese cubes? Or make them magically appear at your house. | |
| Sam Boutwell | 2/9/12 |
| I had a fraud issue back in April of 2010 at Circle K gas station on 1201 East Cervantes Street Pensacola. I have never been to that store in my life. Wal-Mart said they couldn't refund my money the store would have to. I went to the store and the manager told me that Wal-Mart would have to do it. I called the cops and filed a police report and faxed it to Wal-Mart. They said they never got it. I had to fax it 7 times over the past two years. They did refund the money November 2010 back on to the card. I could use the card so I called back again. They said they locked the card to be able to refund the money and would unlock it. I called back 5 more times asking them to unlock it. I was told then they would send me a new card. That never happen. Every month they have been charging me $3 fee to have money on the card. (My refund of $60.99) so now the amount is only $18 and I still cant use the card. They said they were going to send me a check overnight and I would have to sign for it. That was on the 31st. I still haven't got a check. I even called the post office to see if they have it. I called again today and was on hold for 37 minutes before I spoke to someone who told me he couldn't help me because there are no notes. They say that every time I call until I ask for a manager then they say they see the notes. Today I spent almost 3 Hours on the phone and was hung up every time I asked for a manager. | |
| yaz | 2/6/12 |
| I bough cheese cubes at Walmart and when I opened the bag the cheese was moldy so I called and I told them, they had the nerves to tell me well bring in the bag of cheese with the receipt and we will gladly exchange it or give u money back I was like are you serious, Walmart is such a disappointment to me right now specially because they have rude employees and they are never around when you need assistance. | |
| Cindi Rainy | 2/6/12 |
| I was at the Wal-Mart store in Granite City, Il on Sat. 2/4/2012. I am a handicapped person who needs the electric cart to shop. There were 3 of them right inside the door, so I was dropped off there only to find ALL three were being charged. 1 was to be done at 3:30 pom, I got there at 3:35 it was not charged still, another was 3:45 and 4:00 pm none charged by the time stated. I finaly got 1 as a man was leaving he said it was fully charged, I got into the store 5 minutes and it died. I finally got back up front, still none charged. Long and short of it, I went through all SEVEN if their carts,NONE CHARGED, after being in the store 5-10 minutes. Three times I asked for a manager, finally the thrid time one was called. She was very rude, when I ask her why ALL the carts were dead? She said she can't do anything about it because they are used all day every day. I ask her to post signs by the carts, asking the customers to be curtious of eadcdh other and please plug the cart in upon parking it. She said we can't tell customers what to do. I said it is merely asking them to be curtious of each other. I was also told that the carts are plugged in every night, but one of the associates told me more often than not that is not true, because she comes in at 7 am, very rarely are they plugged in. WAL-MART all we are asking for is a little common curtiousy and have customers asked to plug them in, and for associates to check them when they pass by them to see if they are plugged in. I used to drive 20 minutes just to go to that store because everyone was so much nicer than the store near me....BUT NO MORE....they treated me as if they did not want the business of handicapped people by not having the carts charged and by the rudness of management. | |
| Buy oem Software | 2/7/12 |
| WV0GWZ Sometimes I also see something like this, but earlier I didn`t pay much attention to this!.... | |
| smokie | 2/7/12 |
| i love that electronic cigarette you guys have. its rechargable and i can get a 5 pack of cartridges for about $15. each cartridge last as long as a pack of cigarettes. these day it cost $6-$8 a pack. i usualy smoke 3/4 a pack a day. it helps me save money. | |
| Russell Melancon russelljmelancon@bellsouth.net | 2/4/12 |
| Went to 5 wal-Mary advertising hp lap top for$298 but none of them had one sounds odd and deceptive. | |
| JEWELL DICKERSON 502-742-6944 | 2/4/12 |
| I USE TO LIKE WALMART BUT IT'S NOT A GOOD PLACE TO WORK....BECAUSE MY MOTHER WORKED THERE 13 YEAR'S & AND NOW SHE'S VERY SICK AND THEY WANT GIVE HER HER BENIFITS BECAUSE RIGHT BEFORE SHE GOT SICK IN THE LAST YEAR THEY CUT HER HOUR'S LIKE A HALF HOUR TO MAKE HER NOT FULL TIME AND NOW SHE HAS NO DEATH INSURANCE AND IS TOO OLD TO GET ANY BECAUSE OF HER AGE AND HEATH..AFTER 13 YEAR'S OF WORKING FOR THEM YOU WOULD THINK THEY CARE MORE ABOUT YOU THEN THAT BUT ALL THEY WANT IS YOUR MONEY LIKE EVERYONE ELSE SO' I SAY WALMARTS IS SO WRONG FOR WHAT THEY DID TO MY MOM. | |
| have no idea | 2/5/12 |
| There not doing away with door greeters they are just going back to there normal job the way sam wanted it in the beginning are they are going to be required to do is be door greeters they will no longer have side jobs thats the way its suppose to be.. | |
| NOYB | 2/3/12 |
| @ pissed off will you cant trade store credit for american express to use somewhere else. you CAN buy cigarettes, alcohol, condoms, swiss cheese, a vacuum cleaner, or anything (so long as its legal and on the shelf). they gave you STORE CREDIT. YOU NEED TO GET SOMETHING AT THE STORE. HELLLOOOO MORON??? (GREDDY ASS WAL-MART WON'T ALL MONEY SPENT IN THERE BIG STORE) <--- what in the world does this mean...its embarrassing :( @ computer guy what are you blabbering about? some kids are using prepaid phones? why is walmart responsible for anything? lemme guess, someone uses paper and pencil to write death threats...WALMART MUST PAY. idiot @ walmart employee those rules you dont like have a reason, and are not illegal, immoral, or unethical. you seem to understand why they exist, yet it did not stop you from adding them to your gripe list. its unfortunate that you arent getting the money you feel you deserve, consider a transfer or getting the education to become the pharmacist. no better way to improve your situation. as for avoiding time and a half employees on sunday, ok. thats not really your problem. dont get angry on behalf of someone else, someone that been working almost 20 years and is probably doing just fine. @ f.a. sounds like you dont belong. take a hint and its their loss (assuming you are the wonderful individual you claim to be, not some slacker that reduced availability just to get out of work you dont like but are probably needed for). instead of ranting here, you could have been applying somewhere else. @ happy camper horray! good for you @ a pround american (spell check, idiot. dont ignore that red squiggle) you dont work for the company, and you dont like it. got it. @ Vincennes online rollback is only online. rollbacks are for a market area to push certain products (within an advertised local area), clearance is for individual stores to push (usually deleted) products. coupons are really an outdated thing, but if you arent trying to bend the rules they are very simple. my suggestion is to figure out which cashier handles them the best and use that person regularly. my suggestion is NOT the new inexperienced person, thats who the scammer would use. ask the manager who is the most experienced (and let them approve the coupons proactively), and use them @ angela sounds great! @ John Reed thanks for the heads up on that scam @ brittany blaise you stole items, you got caught. its unfortunate that you feel you should get "chances" or some kind of childish excuse for lack of being an adult. accepting tips is strongly against company policy, and if it was unreasonable to return the money while explaining our policy, that money should have been turned in immediately and directly to management. three strikes and youre out. @ shawn fartley keep your nose clean for a while and you will go back to "good" status. i know its really difficult, ive been there man. you can either stick it out or cut your losses. you realize that insurance policy is not discount policy. you realize that you cant slack off on the job. hopefully you move on and win those managers over. best of luck. @ wal-nopoly doesnt sound like management is the right fit for your hubby. if he is the good employee you believe, he should use that experience to change position or employment. there really is no other answer. @ mary ann unfamiliar with that store chain, but if you found a price match, ok. not sure what the issue is, do you mind the prices on everything else in the store? are you upset on behalf of other people because a different company has different prices? its not a monopoly, you can pharmacy one place and shop another. they just happen to have them both, for your supposed convenience. spoiled much? | |
| Karen | 2/3/12 |
| There is very little communication between the stores and corporate office for assistance to help customer service. Your'e just left hanging till ------you hopelessly let go with no resolve bbut to do it their way. | |
| Sandy Barber | 2/3/12 |
| I live in Deming New Mexico. I retired here two years ago,and would like to tell you this has been the worse Walmart I have ever been in. The majority of the help do not speak English and do not understand anything you say when asking for their help.We were full time RV;S and we traveled all over the U.S.A and Canada and have found this Walmart to be the worse we have ever encounted. #1 No one speaks English #2 No one helps you when you ask for their help because it is not their dept or they do not understand you because they do not speak English. #3 When cashing out there is always (visiting friends) talking with the cashier in Spanish when she is suppose to be taking care of you. ( This happens all the time) #4 I asked for Beef Barley and no one could help me find it because they couldn;t understand what I was looking for. A customer helped me find it. #5 I really believe everyone of your employees should all speak English and understand us. #6 When I ask anyone on the floor to help me look for something they look at me and shrug their shoulders ,because they do not know what I am saying. I really thing you should look into this We have a store here called Peppers and everyone of the employees know everything,all speak English and know what we want PLUS we get out of line in five min not a Half hour at walmart A reply would be appreciated back Thank you for your time Sandy Barber sandy88030@gmail.com | |
| a walmart worker | 2/3/12 |
| I have been working for walmart now for almost 2 years. I agree with alot of what most of you are saying. I am located in pa and it is no different here! The store IS greety, I pull skids and everything everyday, pulling my back out many times cause im only 110 pounds, and i get paid 8.00 an hour!!! Come on now! Everyone else I work with is a guy, and im stuck doing all of thier work and I am a girl, how is this fair? I don't think women get fair treatment at walmart either! As far as managment goes, the ones in my store, I could even do their job, they dont do ANYTHING at all and lack of communication, one tells me one thing, another one tells me something completely different, i don't know what the hell to do anymore!!!! | |
| steven | 2/4/12 |
| I was a walmart employee and everything but in the last month they have fired 4 people all for the samething i just got fired today for the same reason they said productivity well there is ppl in there who dont work at all and they treat the ones like that like gold and treat us like crap i wanna get together and file a law suite against walmart for favoritism and discrimnation for what they are doin if u know how to go bout doin tht let me know | |
| nantucket | 2/1/12 |
| walmart in porter texas treat people rile bad that shop there managers there no nothing about keeping people happy that shop there hell they don't even smile i cant stand them at all there are two women that manages store that are brown they treat people that are honest and yes there are some honest people that still shop there i had coupons i have a large family and it takes me 3 to 4 hours a week to hunt for sales not counting cutting over a 100 coupons to go with thoes ads so like your police says no need to have the ad with you to match other store ads come on 6 stores i look thru to be told if they dont have the paper with them then they want match ad even thoe its a 50 mile span that they should have paper like i was told from yalls headquarters so most my stuff went back i hope they are happy match other papers price at regesters my ass i think thoes two women are treating me bad because i am white yes i went there because the same women keep treating me that way every time i shop there and thats not right | |
| nantucket | 2/1/12 |
| i have no idea why any one leves yall any kind of report on walmart in PORTER TEXAS because they are still doing people wrong but i guess money is moore importent then treating good honest tax paying people with respect and holding up yalls end of the coupon and ad match policy i guess you are pretty hard up when you have 2 brown women that treat white people like crap i am going to stop shoping there but you all need to know that you need to do your job and stop this i lie all colers of people and treat them with respect but i guess that dont count with yall thanks for nothing | |
| Laureen Curtner | 2/1/12 |
| I shop at Wal Mart at least three days a week - I take my Mother along as they have electric carts for her to use. Today we were advised that Wal Mart is doing away with the Greeters! This is not a good thing. I will not shop at Wal Mart any longer as they are such a huge help. In the days of hauling out your own groceries and the checkers have to bag the groceries - it was refreshing to have a greeter assist more then once - they are always ready - I have seen them catch people stealing - when harassed by people begging for money in the parking lot - they have always taken care of the situation asap. I have posted on fb as this is not a good thing. I will spread the word. I will go to Safeway as I would rather spend more and have help out with the groceries a big perk - any assistance is a help and good customer service is what I look for when I spend the amt I do a month. | |
| Uvette Jackson | 2/1/12 |
| I was hired as a temp for the Camden DE store.On 12/17/2011 they hired me as a permanent employee. On 12/22/2011 I showed up for work and went to the CSM for my positon and they told me that Co-Manager Anita wanted to see me. Co-manager Anita told me they had to let me go because I was one of the last temp hired on. Now mind you that it's an employee who has been there for eight months and is still a temp but yet she still remain an employee. I have never missed a day of work and was a great employee.Now all I need is a letter stating that I am no longer employed and can't get one because I can no longer log on to their website. | |
| Robert | 1/30/12 |
| I hired into Walmart as a greeter. After basic training on their computers I was put on the front door with no training on how to do returns, check out alarms, etc. They did train me with CBL's on how to use the trash compactor which we never go near. There were other things too such as carding people for cigarettes and alcohol which we have nothing to do with. Most customers are nice but we have some real butt heads who think they are special and want special treatment. We try to fill most requests but don't appreciate rudeness when we can't. The worst people are the ones who live off the taxpayers with the WIX ( food stamp program ) and leave with whole baskets full of groceries and other goods at taxpayers expense. A lot of them look healthy enough to hold jobs but apparently never have to look for one. They stay at home, watch TV and eat all the wrong foods and get fat. Then wonder why they can't walk but waddle all the time. The management here is aloof and not caring. Very few of them will smile or even acknowledge you when you pass each other. The new manager told her supervisors that they did not have to care if the employees hated them, just make sure they get their work done. They will not take suggestions, sorry Walter, but ignore you and make policies that make no sense at the work station. If I wasn't trying to pay off my cancer medical bills the insurance ( Humana ) wouldn't pay I would quit and live on my Social Security. Sorry Walmart but you get an F on store management and customer service. | |
| Mary Ann | 1/28/12 |
| Sad to say after calling Giant Eagle and checking prices for the meds got at Walmart, $58.00 at Walmart and Giant Eagle I would of walk out of store spending $4.00 total for both... something is wrong here!! I will have all meds called into Giant Eagle for now on... I might even start shopping there as well for food, might spend a little more but will get fuel perks as well... Sorry Walmart you lost me as a customer!!... | |
| Wal-nopoly | 1/28/12 |
| Welcome to THE WORST JOB ONE WILL EVER HAVE IN THEIR LIFE. My husband works for Wal-Mart and I cannot believe the pay or the treatment the associate receives. My husband's particular position? They're paying him 8.95/ hour and stamped a manager tag on him. 8.95 is 3 bux less than the median starting pay for his position. They force people to fight for their jobs everyday they punch in. They destroy families and put them in situations they cannot get out of financially. My husband is spit on, kicked around, morally raped and has completely changed since working for this company. He's a shallow grave of the fun loving man he was. If we could afford to lose the 500 every two weeks, I'd ask him to stay home with our little ones and look for another job or just QUIT. WALMART SHOULD BE BOYCOTTED AND SHUT DOWN FOR not BUYING/SELLING AMERICAN, BULLYING COMMUNITIES INTO SHOPPING ONLY WITH THEM and TREATING THEIR EMPLOYEES LIKE ABSOLUTE SHIT. SHAME ON YOU WALTARD!!!!!!!! Sam Walton should haunt their greedy, self serving asses for eternity and then some more. | |
| Shawn Fartely | 1/29/12 |
| I work at Walmart store number 1886, I have recently been given my d-day when I was leaning by my register to take some weight off my feet. This process took about 15-30 minutes, and meant being understaffed in that department the next day, The reason I bring this up mostly is because it was a large waste of time for the manager, the witness, and the employee. I personally find this an atrocious thing to be done, and I hope that the assistant manager who showed a clear waste of time by doing this, gets a coaching for wasting managerial time. The big issue is, that he didn't simply say "Find something else to do that's productive" I'd understand if he said it and I ignored it, but the big issue is that I went from nothing wrong then get hit by an extreme. On another issue, I was coached a few months back for letting a beneficiary use my discount card. It's an official beneficiary via the walmart life insurance policy, this was done by the same assistant manager, who did not explain in detail what he meant by beneficiary, or the fine details on things. I personally would like something done about this, because I work my tail off, the other managers like me, and respect me, including the store manager. But this particular one seems to have some issues with me, I feel hurt, because when I go to the co-managers, I get nothing but avoidance... | |
| Brittany Blaise | 1/26/12 |
| My husband was recently terminated from walmart, in plattsburgh ny. He is being accused of theft. Todays date is january 27, 2012. Back in summer of 2011 we purchased a bunch of items, which included a license plate, plate cover, and bread ties for my daughters trike. Of course they fell underneath all the other items and went unpaid. Its been a little under a year since then and he was fired partially for that. He was also fired for taking a tip every now and again for carry outs, these are $1.00 tips once in a great while, he felt bad trying to turn down the elderly. On top of that they mentioned to him about electronics, specifically video games, which they assumed he was stealing. These are serious accusations, and if he were doing these acts i would have peace of mind. He just recieved employee of the month in october, how could it be he has all these accusations. I'm disappointed in walmart yet again. I will be taking legal action to see these tapes they claim they have. I'm even getting a petition to have walmart managers re evaluated, and our community to shop there little as possible. Walmart needs to respect their employees enough to do an actual investigation, i will take my buisness to target. Walmart is a disappiuontment of a company that claims to be like family. | |
| John Reed | 1/27/12 |
| I just received a phone call from Dumont, New Jersey informing me that I won a $1,000.00 dollar gift card from Walmart. However, they wanted me to pay for shipping and handling which I thought was odd. They had my address and phone number. The number to the office that called me is: 201)-338-6162. Please check into this. If this is not one of your card distribution centers you need to know that they are calling your customers and trying to pose as a Walmart card center.. Please contact me once you investigate this: My number is: (317)-622-1856. Yours truly, A Loyal Walmart Customer John Reed | |
| Angela | 1/28/12 |
| Guess my store is the only one that rocks, go #1114 woot! I'm a customer service manager and try to be fair with everyone and please everyone. The managers treat us and customers fairly good. First walmart I've worked for where I can say I feel like it's my second home. Lots of nice people, we live in a good community so customers are most of the time nice, except when they don't get their way with coupons or price match but that's because they are cheating sorry can't say yes to "EVERYONE" our prices would sky rocket. Keep on rocking 1114 mountain view Arkansas. | |
| Vincennes | 1/28/12 |
| The Vincennes, IN walmart has the worse service ever during the day, but the employees on the evening and night shift are a little better. I have never in my life seen so many people absolutely hate their jobs and take it out on the customers. Forget couponing there! The employees all act as if it is coming straight out of their pockets! I have on numerous occasions found rollbacks listed on the walmart site and shown as out of stock in my Vincennes store, so I requested to be notified by email when the item became available, yet when I went to the Vincennes store, the item was not marked down and the employee and manager refused to give me the rollback price despite the website printout. I have not seen one single person on the day shift smile in years, and I shopped there quite often, until recently. It is nearly impossible to get them to take any coupons without a fight and having to show them the walmart coupon policy. I have heard on many occasions how horrible it is to work for this particular walmart, but if an employee hates their job that bad, quit, there will be a thousand other applicants willing to work, especially in this economy! As for management, what are you doing to make those people hate working there? | |
| A pround American | 1/24/12 |
| Walmart is a crappy company that pays there employees the minimum by federal law and doesn't like to give raises because that is money out of their pocket. I don't shop at walmart because of the way they treat people I don't care if I would get money back I would rather give my money to a real company that cares. I feel for all the people that work there but I refuse to support what they stand for and how they treat people. If you have sense you'll boycot everything that they are and do and give money to somebody like Meijer or other everything store. Get with it people as long as we give them money they will continue to grow and do what they do. | |
| happy camper | 1/24/12 |
| I love my job! I have worked there since April, started out at 8.40 to cashier and now in the deli I got a raise pluse anther raise this coming April. . They give me all the days off I need for family events and work with my sechdual. I get 2 breaks and a lunch! The managers listen to what I have to say and do not talk down to me. I have never loved any job the way I do at walmart! Nowhere else has the team work (that I have worked). Even when I finish college I want to still work there part time. | |
| f.a. | 1/25/12 |
| I have worked at walmart for a year and a half in upstate new york... i have been treated poorly by most zms's and most of the assistant managers there let alone my dept manager....i've been coached several times and fired once until they realized i could have sued them for firing me! I average between 15-25 hours a week because who ever does my scheduling thinks i can pay my bills and live off that amount i recently changed my availability for certain reasons and as a punishment my manager took me off the schedule and i had 20 hours for 2 weeks not the first tine this has happend either im getting highly fed up and quitting is looking better and better....i honestly feel that 3329 is the worst store to work at management doesn't give 2 shits how u feel or anything i have not received a pay raise at all or nothing | |
| walmart employee | 1/24/12 |
| I work at the pharmacy in the southwest ohio/northern kentucky area. When I started a few years agowe had a different manager and we were treated good. Since then a new manager and new rules, most of them from above the managers level. Such as we cannot have a drink in the pharmacy, because we might steal some drugs to put in it, we go thru a rigid drug screening prior to our hire, can be tested at anytime if something is missing, and there are cameras everywhere in the pharmacy. Now we are not allowed to use the restroom located inside the pharmacy, only pharmaicist can use them. We are not allowed to have pens or markers out, they must be in a drawer or our pocket. We use these writing instruments at all stations, drop off, filling and cash register. Maybe they will fire us when we forget we have a pen in our pocket and leave. This place is the most humilating place I have ever worked for. I can't speak for the whole store but I know that the pharmacy is and am sure other pharmacies in our district feel the same way. If we cannot be trusted then just hire pharmacist, no techs...Oh yea we are cheap. When hired Iwas told I would get a raise in 90 dys if I did well. Well walmart stopped 90 day raises before I was hired but the pharmacymanager did not know that..So I didn't get a raise even though I was tolds I would. I have missed only 2 days of work in my time at walmart and was told my attendance was "meets expectations" at my last yearly review. The rasies are laughable, .40 cents each anniversay, still don't make $10.00 as a certified pharmacy tech. But kudos to the walmart pharmacy techs, they work hard and do try to please the customer which isn't always easy when you are understaffed, and like most people they need the job. There are a few techs who have many years in and would still be paid time and 1/2 for Sundays, but in order to save a buck these techs are not allowed to work Sundays. | |
| Computer Guy | 1/24/12 |
| A problem has presented itself: These 20 dollar cell phones and or CDMA cell phones that are sold at any walmart present issues. That if the cell phone is being used in a criminal manner and is needed for investigation purposes that the drivers (software) needed to intrude into the device are not available. That WALMART can easily rectify this problem by insisting that all phones coming into their sales must come with drivers and or allowing of such "DEVICE SEIZURE SOFTWARE" to allow access to its memory. These CDMA and GSA cell phones are bought by individuals that are under the age of 18 with no problem. They become subject to scrutiny because of acts that are committed on these cell phones and ultimately WALMART becomes responsible for not ensuring that MINORS are restricted from purchasing such devices and should implement a new policy that only persons 18 and over be allowed to purchase ANY cellular device! | |
| | 1/24/12 |
| I have been working for Walmart for ten years i am a night manager i only make a little over thirteen dollars an hour there are stockers that i am in charge of that make the same if not more than i do and have been there less than i have they make all the overnight staff stay untill everything is done and makes the associates stay after there eight hours and make them cut the overtime on a differant day because if they get one minute overtime they get coached up to getting fired if they force us to stay after our schedueld shift they should pay us i feel that i have waisted ten years of my life working here now i am looking for a new job. our store is always the best in the district a testing store for new ideas we always get awards on how good the store is but managment wants to coach everybody because there not fast enough and we never get a bonus but our store manager just bought a new fully loaded tundra. i dont understand how the number one store in the district and passing last years sales does not get any bonuses. | |
| PISSED OFF WILL | 1/21/12 |
| wal=mart has a plan to keep all money that is spent there. I was given wal-mart gift cards at christmas and already had some left over from where I had worked and were given,for doing good work. I wanted to buy a American Express card so I could use other places besides wal-mart, I was told I could not, that I had to use the cards for other products in the store,is a American Express card not a product or does GREDDY ASS WAL-MART WON'T ALL MONEY SPENT IN THERE BIG STORE. | |
| noname | 1/21/12 |
| I'm an employee for Walmart and I have been used I worked in one dept and wall pulled to another dept that has a higher pay rate and was not given the higher pay rate for 3 weeks now this is not fair and when I constantly ask if i could get moved to that dept I pretty much got the run around until today I found out they hired 2 people off the street to work in that dept and making me go back to my original dept after I have learned every thing in the other dept oh and on top of that I was never certified to work in the other dept nor took any cbl's for it so do you think this is fair ..... I am stating my opinion and speaking my mind since after all there is a open door policy | |
| Gail | 1/22/12 |
| I purchased a car battery at walmart in North Adams,Ma.I pd a $9.00 core charge was told when I brought in old battery would get my $9.00 back.Our old battery was 8 yrs old & with freezing weather coming was afraid it would quit .Walmart had good price so purchased.Brought old battery in lady at service desk told me if old battery wasn't dead I wouldn't get my $9.00 back & they wouldn't take battery.No where in battery section of store does it say that.All it says at the battery section is to recycle your old battery,doesn't say it has to be dead doesn't say you won't get your $9.00 back.They have that sign that states old battery has to be dead for them to take it of course thats on back wall where you wouldn't look.Course I pd for new battery at register not at service desk.Another rip off by walmart.One sign at service desk only This should be at car battery section.Course why would walmart do that they'd loose your core charge of $9.00.DON't Buy Car Battery unless your old one dies on the highway & your stranded. | |
| Irritated in Grand Rapids, MI | 1/20/12 |
| My husband went into the superwalmart here in GR, MI today to get cat food. We live on a very tight budget so he took $10 worth of quarters up to the service desk to ask them to exchange it for a $10 bill. They wouldn't do it but wanted him to put in the coinstar machine. They told him its not their policy to take change, how would they know its all there. Take two seconds from gossiping with your cohorts an count it, is that to much to ask? How long does it take? An when you need every penny who wants to give part of it away to a machine. | |
| Richard G. | 1/21/12 |
| I worked for Wal-Mart after i got out of the service,i also told them when i was hired that i was on inactive reserve and could be called back,They said that they would hold my job if that happened.well after about a year i was called back to active duty and was sent overseas.after 3 tours over there i was released and tried to get my job back with Walmart,i was then told by the store manager that it was not walmart's policy to hold my job.What kind of world do we live in where a soldier goes overseas to fight and put their life on the line everyday just to come home and is refused a job they had before getting called back to active duty?Im not saying all walmart stores are this way,just the one i worked at.I served my country with pride just to come home to this bs.It looks like Walmart's top people need to look in to this,they claim to help the public,schools,churches,and community,but it looks to me like they care nothing about you or I,they just care about how they are going to get more money out of us.If Mr.Sam Walton was alive he would fire every one of the people that works for Walmart.He was a family man that cared about his employes and the people of the community.he has helped the poor and even given gifts to children that had little or nothing for Christmas.Now it is run like a jailhouse store.God Bless America where we get ripped off by Walmart!!!!!!!!!!!!!!! | |
| sheila | 1/17/12 |
| why do all of us keep giving our money to them? stop now! When You go into a Walmart and look at the employees, they look like all of the life has been sucked out of them. I feel very sorry for them. Don't say get another job, it's not that easy right now. Isn't Walmart the biggest discrimanater(spelling) against women? Please anybody comment | |
| e h | 1/19/12 |
| I just have to say I am a couponer and yes many times I get free items by using coupons and yes I get the overage given to me in cash. I have heard so many times from fellow couponers that they were treated badly at other Walmarts but I have to praise the Norwich, CT Walmart. Their staff is always curious to me and will even go look in the back for an item I have a coupon for. I am thankful for this walmart and it's employees. I do a great deal of shopping at your store and it is a pleasure to finally find a walmart that is good to go into. Thank you | |
| Chris | 1/17/12 |
| To the coupon overage "customer". Walmart is not stealing, you are. You thieves try to find slight discrepancies so that you can use a coupon that is clearly intended for the full size item to get a travel size and so on. That way you get money back, obviously the manufacturer isn't going to "pay" you to use their product. You people make me sick and are no better than the low-life thieves stealing right off the shelf. | |
| Jim A. | 1/17/12 |
| On 1-17-12 I was at the Walmart in Roseburg, OR and was dismayed, then disgusted with a cashier who handled my purchases by slamming each one down in front of me after she got the barcode. Her demeanor was smug and she called me an idiot as I left in unbelief. I reported this behavior immediately (with who knows what effect) to management at their Customer Svc., but think it's a sad day when young people like this whine about no jobs then are let loose on an unsuspecting public at a future. | |
| Former Walmart Mgr | 1/18/12 |
| If you think hourly associates are treated bad. Just think how management is treated. And yes I had started at a salesfloor associate. Any concerns brought to market mgrs in confidential is revealed to the store mgr regardless if it is open door against them. The solution then is to find any reason to "let go" of any associates involved ignoring the real issues!!! Impossible to contact anyone above to deal with any concerns or issues. Can't hide paper trails forever at 4557. Maybe someday someone will not turn a blind eye on the red book investigations on someone who is suppose to be running the store!!!! | |
| Leilani | 1/18/12 |
| I have been working for Wal-Mart in Arizona for nearly 3 years, and ever since I started, most of the supervisors and managers refused to train me well and over-looked me, especially compared to the non-minority cashiers/associates. Eventually, I was properly trained at Self-Check, other cashier policies, Service Desk, etc, but about a year after everyone else (even those who started months after me, as well as the ones that wrre TRAINED BY ME). I was a cashier trainer, had very few-to no absenses, kind, courteous, helpful, kept my area clean, never went home early, was well-respected, etc, but ever since I "secretly" called the ethics hotline, it seemed that managment was somewhat out to get me. I called them nearly a year ago because I was discriminated against MANY TIMES; put up with it for too long, someone who started a year after I, who was trained by me and was not a kind/good worker was promoted before me... Shortly after I called, I was promoted, but was given a lower position than the 2 other non-miniority former cashiers. Then, I was eventually BLAMED for everything that went wrong in the department, lied on, harrassed, etc and this never happened when I was a cashier/before I reported my store/managers... Then recently, I was given a written coaching for ACCIDENTLLY leaving a loan bag under my register at Customer Service, but they did not exactly prove it was me, and it was BUSY New year's eve+I was moving from register-to-register, due to it being so busy/us running out of money. Worst of all, I was never told that I could be coached for that, and there was ANOTHER associate who closed Service Desk that night (I got off at 8PM).... I wish I knew of a way to fight the unfairness at Wal-Mart. | |
| froma walamart employee | 1/19/12 |
| I am workng with walamrt since last one and half year but my experience is walamrt just plays with numbers of employees under employment is so much and internal politics is thre and thre is no one to listen walamrt should change its policy for associates otherwise it will have to face a lot from employees and that is very worst | |
| Naomi | 1/16/12 |
| I use to work for Walmart and I got fired because I did some price matching. Seriously I didn't know nothing a product would of get me fired. they even force me to sing papers! Plus I told them not to tell anybody and the whole Walmart stores knows it I could sue Walmart for that. Walmart is the worst place to work I was a cashier. Plus they even let me work to than get me fired!!! | |
| Michael Waits | 1/16/12 |
| I have been trying to get a job at Walmart I. Forney, Tx for 2 weeks now, of course this is after an interview in which they told me they would call me back the same night. Three days later I call to speak with some rude ignorant floor manager who tells me they will call me in just a few minutes. This goes on for 2 more weeks until today when finally I go to the store and just wait. Then, after going for a drug screen, and being told to call back after the drug screen to see when orientation is, I get verbally bi*** slapped by a lady named Debbie in HR. It was the rudest lady I have ever encountered. Walmart hasn't a clue what the left hand is doing. On top of it all, the best they could offer me was a 7.40$/hr stocker. I have impeccable references and years of management experience. | |
| | 1/13/12 |
| I also have become sick of the "May I see your receipt" scenario. There is no legal reason you should have to show your receipt. Most of the time I just say "No" and keep walking, other times I just ignore them and keep walking. There is also no reason I should have to stand in line at the exit on a busy day just to leave the store. Walmart's customer service seems to be made in the same place most of their products are. Poor Sam Walton is probably still turning over in his grave. So much for the "American-made product" concept that made the company a success originally. | |
| T. Rdz | 1/14/12 |
| I live in Laredo, tx and I always have issues using my coupons at Walmart on Zapata hwy. cashiers always have to call a floor manager because they are unsure if they should use coupons that give overages. Then floor managers always say that they cannot give me back money do they try to adjust the coupon to the actual price of the coupon! They are basically stealing from the manufacture because they are receiving the full amount from the manufacture!! I always have to argue and show them their coupon policy!! In the end my arguing gets me my way but I hate to have to explain to them!! I've called corporate office and they tell me I'm suppose to get a call from the store but I'm still waiting for the call! I've spoken to top managers at the store and they apologize and say they will train cashiers but still the same issues keep occurring!!! Just because we are couponers doesn't mean we deserve to be treated as less! Stop making me feel like a thief!!! | |
| yea not leaving my name | 1/14/12 |
| Walmart makes millions. The employee's are overworked and under paid. Benefits went up, hrs are getting cut. Work load stays the same. Been with walmart ten yrs. This is the worst it ever been. It's just not my store but all in the Charleston, sc area. | |
| X walmart employee | 1/15/12 |
| Well folks heres a new one,, I as a cashier was taken in the back room, and asked "where is ALLLLLL the money" when I refered them to me getting a layer and demanding to see a tape, they told me I was free to go. But I had to leave my badge. I know with so much going on with employee theft, they would have arrested me on the spot...not let me go home. Walmart????? if they want you out, they will get you out! | |
| Janet Sewell | 1/15/12 |
| What is wrong with the websites where you can check your paycheck and your hours? I tried and it said my username or password were incorrect. It is the same ones I have always used. FIX IT! | |
| Brian Bearden | 1/15/12 |
| I've got a lot of issues with Wal-Mart....but the purpose of this letter is to let some of you people know HOW BAD YOUR GRAMMAR IS!!! If I couldn't get my point across any better than some of you people do here....OR ARE TRYING TO....I wouldn't even bother. And I FOR SURE wouldn't attach my name to it. With skills like that...you can't get a job even at Wal-Mart. | |
| | 1/11/12 |
| Am wondering if it is policy that district managers for Wal-Mart have to be rude, condescending, hateful, and inconsistent when walking a store? I understand that store management is to have "respect for the individual", and are never to manage by fear, yet district managers (and there have been 5 at this particular store) have been nasty, rude, embarrass management constantly, yell abusive language, and threaten jobs on a regular basis. It seems to me that those who manage this way have no idea how to manage or how to get others to complete the tasks they would like to see accomplished. It is only serving to drive a wedge between store management and district, regional, and management on up line. Associate hours are cut to the bone, yet the amount of freight stays the same. The wants of the DM change every week and from email to email. There is no communication, no offer to hear what issues are causing problems, what the DM could do to help, no unity only standoff situations where store management is left feeling defeated, and that DMs set them up for failure and laugh as they fall. This seems very anti Sam Walton to me. I cannot give you my name for fear of retribution. | |
| nantucket | 1/11/12 |
| hi i live in newcaney texas i have been shopping at porter texas walmart for 10 years and today jan11/2012 i had such a shock.i shop with coupons and i always no what the sales are it takes me hours to match coupons with sales in over 7 stores that me and my husband get from mail and papers from stores and after taking hours to find what i had coupons for i got told that they would not match ad with my coupons like i have been doing along with a whole lot of other people have for a while now.so i ask for jeff.the head manager he did not even look are listen to me when i said its on your policy he turned he said no .and walked away. last week i went in again to shop and they let me like many times before use my coupons with my ads and i told her what store had the sale and told her were it was she did not even go look to see if they had paper .you do not have to have the ad with you just like they always say.on price match. but she said there is no store called king doller in conroe i said yes there is she was calling me that i lied manager was there because she called manager did nothing about it this man dose a very crappy job and hes teaching the rest of them that if you get up in the morning and think to yourself i feel like changing the policy. today like he changes it all the time i along with all my friends and my family are thinking about going to a different store 10 years and now i hate and i mean hate walmart in porter texas they need to replace main manager and to.if you can't depend on the manager to do what his policy clearly says. then the managers must be running corporate office not the other way around because he thinks no one can touch him i told him i would let corporate no he said go ahead as he kept on walking away wow i guess walmart in porter texas is hard up no one even cares. | |
| J347 | 1/9/12 |
| I worked for walmart in Hawaii and I had to quit because we were moving. Anyway, I had direct deposit for my paychecks and when I went to my bank acct online, they had done a reversal on my last paycheck! They first deposited it and then took it right back out! Walmart is NOT a good place to work! I never have had this problem with any other company before! | |
| Walmart Employee | 1/10/12 |
| I work for the new Walmart in Durham, NC (#4369). I am a Cashier that gets paid $7.65 hr and my part-time hours have been cut. It seems like I'm the only one who has a problem with this! I am trying to find a second job but it's not easy with a fluctuatung schedule and using public transit. How are we suppose to live off those wages? I know some of the other cashiers and associates aren't happy but no one wants to speak up. Plus, there's all of these unecessary "rules", some of the CSMs and upper management are rude and disrespectful. I have over 10 yrs retail and supervisor experience but they don't pay based on experience. Walmart is not like it used to be when I worked for them in the past. I don't know if it's this store only or if all stores changed but DO NOT WORK FOR WALMART ON MLK! | |
| Besty B | 1/10/12 |
| Perky P. evidentally is a nut job period. A person with no compassion what so ever, and probably a selfish person. One day karma will bite you in your butt and you will loose everything you got and then go look for a job...there are no jobs idiot. Oh you will find alot of companies willing to hire you for a very low amount, under the minumum wage. Don't believe me go try, because you are clueless. Companies, Banks, Corp. are taking advantage of this bad economy, they are sticking it to people but not the rich...The rich are doing just fine they are reaping major profits just like the gas. Deliveries of gas just like the HOllinsworth that deliver in Cheatham Co. and elsewhere are ripping people off. The gas prices spike up high and maybe go down a little to keep government off their tails. But we know our government doesn't care anymore they care for only themselves (so greedy)!! They get a piece of the profits to their salaries.. | |
| mark christopher | 1/7/12 |
| Why do these Walmart stores seem to fire the good friendly associates and keep the ones that are not- The Ashland Va store has the worse excuse for a store manager that i have ever witnessed- U can tell the employees cant stand him and they do bad mouth him - but it seems the friendly cheerful associates dont last no time- but the quiet unfriendly associates stay forever- I also have witnessed employees who do nothing but walk around - been there for years - walking around doing nothing- never saying Hello or can i help you . A few terminated employees have told me that the store manager is a prick and lets his asst. do all the firing and that he does not get involved. | |
| | 1/7/12 |
| I WORK FOR STORE 3803,WHY IS IT THAT THEY ARE CUTTING HOURS LIKE CRAZY.I HAVE BEING WITH THE COMPANY FOR 5 YEARS,AND THIS IS THE FIRST TIME MY HOURS HAVE BEING CUT.IM A FULL TIME DEPARTMENT MANAGER.THE NEW STORE MANAGER DOES NOT KNOW HOW TO RUN THE STORE.THE BACKROOM IS NOT EVEN READY FOR INVENTORY.WE CANT WORK IN OUR OWN DEPT,CAUSE OF THE NEW DIGGGOUT PROGRAM.ROLLING RACKS ARE PILLING UP.OMG THE BEST TWO MANAGERS WE HAD WERE SCOTT AND ADAM.WE HAD GOOD BONUSES THROUGH OUT THE YEAR,WE WERE ALWAYS UP IN SALES.I HOPE SOMETHING GETS DONE TO IMPROVE THIS STORE.PLEASE SEND OUT THE SURVEY AGAIN FOR THE EMPLOYEES YOU WILL SEE,THE AMOUNT OF RESPONSES YOULL GET BACK REGARDING THE STORE MANAGER.ILOVE MY JOB BUT NOT THE WAY THE MANAGER IS RUNNING THE STORE. | |
| Jennifer | 1/7/12 |
| Walmart Store# 2591 in Pembroke Pine, Florida is the worst store ever. Unless you are caucasion or hispanic, you WILL get treated like SHxxxT! I purchased a defective computer, they refused to exchange or refund, My family and I were racially slandered, its been 3 days and they took my laptop at the customer service desk and they refuse to give it back. I get anonymous phone calls daily telling me "BxxxCH dont expect your money or computer back". They know nothing about customer service or professionalism and the district manager Freddie Miller @ (954)680-7829 is another joker. Just like Olga, Gina and the rest...all lazy, imcompetant, and lack professionalism and a brain. We'll just see how this turns out in court. I will report WALMART to the Better Business Bureau and will be contacting the state commerce office and a lawyer. I have family working for NBC6 and I will slander walmart on every consumer review website you can think of. | |
| kenny | 1/6/12 |
| I work at the 1361 store i live Sioux city iowa.It is the worst I have ever worked for.The support Mgrs run the store.I have also seen them in the back room stealing food and eating it.They say no one would beleive me if I told on them and they would have me fired.They yell at employees in front of customers.One customer asked the support mgr why she was so mean at the employees and the support mgr said it is none of your business.Can you believe it.Sam Waton would have never allowed this crap to go on in his stores. | |
| Stephen Johnson | 1/4/12 |
| Recently at Walmart in Missouri City, Texas, I was perplexed by the discrimination within the own employees at that store. At the bakery i experienced the store manager being EXTREMELY RUDE to one of the Hispanic employees there. He asked her "are you sure you know English?" I was embarrassed for the employee myself.. Then him and another manager (African american) left and were laughing and snickering with each other about the comment. Not the first time I have seen the Hispanic employees get humiliated. I vow to never shop here again. Made my experience horrible. Someone should look into this. | |
| SpencerD | 1/4/12 |
| I live in Virginia, I worked at walmart for over a year. I have a brain tumor I am also a single mother. I was told by my managers when I was a cashier that we were only allowed to use our discount cards on our immediate family. I used it on my mother, as I had seen ALL of the frontline managers. I am not, nor have I ever been married. I have no spouse...ok? my mother is my immediate family. I later found out after I was fired that this was not allowed. I did not get a D day, or anything... Wal Mart is the WORST company to work for ever. | |
| troubba | 1/3/12 |
| Happy New Year, here's your coaching, and your coaching, and your d-day, and hey you over there, it's a d-day for you, too. And, just so you don't feel left out....sign these firing papers..and here's one for what's her name, you know the gal that's been here for 10 years, well she called in she's getting fired. Somehow, walmart has to be able to pay everybody and still make billions in profit. Just think how much they would save if they got rid of a few layers of management. The stress level would go down and they could save money on health care. Pretty soon, customers won't have anybody to help them find the merchandise. It will still be somewhere in the backroom, and no cashiers, customers will have to check themselves out. Yeppers, the first 3 days of 2012,and wally is cleaning house! Let's hope he doesn't forget the trash. | |
| Tammy | 1/2/12 |
| So go to the new Super Walmart in Marinette Wi durning 3rd shift hours their a few of their female employees appear to be in the parklot snorting something getting high really is this why the never knoe anything or can answer a question cause they are to high. The Walmart store in Marinette Wi needs to consider redrug screening all their employees anyone can pass a plan drug test once | |
| joan pronos | 1/2/12 |
| i hate plano walmart!!!!!!! i have been in retail for 30 years, and i have never ever experienced horrible customer service in my entire life!!!!! MY HUSBAND AND I WENT SHOPPING TONIGHT, JAN 2,2012, LIKE WE ALWAYS DO, EVERY NIGHT, AND I HAVE PUT UP WITH YOUR STORES CUSTOMER SERVICE FOR WAY TO LONG, BUT TODAY JUST DID IT FOR ME.... FIRST OFF "NONE OF YOUR CASHIERS CANT EVEN SAY HI"!!!!! OR THANK YOU!!!! I HAD TO SAY HELLO TO THE CASHIER, AND SHE SAID NOTHING TO ME, THEN I HAD TO WAIT FOR HER TO GET SOMEONE TO CHECK OUT MY ALCOHOL, AND I TOLD THE CASHIER THAT THERE WERE 3 OF THEM STANDING DOWN AT THE END CHIT CHATTING WITH EACH OTHER ... AND SHE GOT SMART WITH ME SAYING, THERE HELPING A CUSTOMER, WHICH THEY-WERE NOT!!!! THEN WE HAD TO WAIT ANOTHER 10 MIN FOR THE LADY TO COME DOWN AND CHECK US OUT!!! AND THEN OF COURSE , NO THANK YOU, OR HAVE A NICE NIGHT!!! IM SO SICK AND TIRED OF YOUR CASHIERS, AND ITS NOT ONLY THIS ONE, ITS LL OF THEM... THIS HAPPENS EVERY TIME IM IN PLANO WALMART.. YOUR STORE MANAGER NEEDS TO DO SOMETHING ABOUT THESE CASHIERS.. NOW!!!! OR GET RID OF YOUR STORE MANAGER, BECAUSE ITS HIS OR HER FAULT FOR HIRING THESE IMMATURE PEOPLE, THAT SHOULDN'T EVEN BE ALOUD TO WORK IN A CUSTOMER RELATED ENVIRONMENT!!!! HOPEFULLY YOU WILL TAKE MY ADVICE AND TAKE-CARE OF THIS PLANO WALMART!!!! BECAUSE IM NOT THE ONLY CUSTOMER THAT HAS COMPLAINTS!!!! THANK YOU JOAN PRONOS ( 630) 779-0600 | |
| sandra | 1/1/12 |
| 1/1/2012 I went to the wal mart in highland ca 92346, I had a coupon they did not have the scotch brite i was looking for the cashier was helping me, the supervisor did not help me or the cashier. the one supervisor even said a smart answer to me. | |
| marie | 12/31/11 |
| I just wish that someone would do something about the way the associates are being treated! Hours cut, double work, and getting yelled at daily by management. Customers complain about shelves being empty but there aren't any people to fill the shelves. Way too much work being put on the associates to the point that they are getting sick just from the stress and these are good people. Just for once someone who isn't getting paid by wal-mart needs to watch and tell what is really going on in the stores. | |
| | 1/1/12 |
| I could not believe the commercial I just saw for Walmart with the mother telling the small little girl she needed to learn to walk as she was taking up valuable cart space it was in poor taste and NOT FUNNY. Shame on you for this ad that child should be the most important thing in the world to that Mother not your sale. | |
| carol. niagarafalls, ny | 1/1/12 |
| Anyone who has a loved pet please read. I work at walmart, i just had to bury my beloved pet. i did some searching on google to find out that FDA has issued a warning for all pet treats made in china. they can kill your pet! Walmart has these products on there shelves along with other retail store. please google this and read for yourselves. dog treats made in china. we need to get these products off shelves and save other family pets before it is to late. | |
| | 12/29/11 |
| I HAVE NEVER EVER MET THE 2 MOST RUDEST EMPLOYEES AS I DID YESTERDAY 12/28/2011 AT AROUND 8:51AM AT THE CENTEREACH NY WALMART STORE!!! I FIRST WENT TO SETAUKET WHO WERE VERY NICE AND DIDN'T HAVE THE $89.95 GPS UNITS OF WHICH I WANTED TO BUY 5 OR SO FOR MY GOVERNMENT JOB!!! I GOT THE APPROVAL & WENT TO PICK THEM UP. SETAUKET DIDN'T HAVE THEM IN! THE ELECTRONICS LADY THERE CALLED CENTEREACH WILLIAM WHO CLAIMED TO BE DEPT. MANAGER WHO WAS HORRIBLE TO PUT IN AS NICE AS POSSIBLE SAID THEY HAD THEM IN & PUT THEM UNDER THE COUNTER! I ARRIVED & CENTEREACH I WAS MET WITH AN ARGUMENTATIVE, RUDE HORRIBLE WILLIAM, BACKED UP BY THE RUDEST MOST SARCASTIC FEMALE NAMED MARZIA!! THIS WACKO MARZIA CLAIMED SHE LOVES COMPLAINTS SO I WILL SEND THIS AND MUCH MORE OF A NARRATIVE TO EVERYONE AND ANYONE I CAN FIND! I FOUND 20 CORPORATE OFFICES EMAILS AND WILL CALL ETC.. HAHA! SHE IS SHE IS LAUGHING THEN!!! | |
| devin | 12/27/11 |
| well i have shop in walmart for twenty or so years. Hell the founder of the store showed a fish rig to use in eightys. So i feel hurt or at least put off deeply when asked to show a reciet after paying for the merchdise. Then if i do show it the old ladie grab the cart like i a theif or lowlife. Please note no alarm has gone off and of corse this is her doing her job. An i have always liked the store for the twenty four hour format, | |
| WOND | 12/27/11 |
| Hello. I purchased from WalMart an ink cartridge for my printer. I realized once I was home, I had mistakenly picked up the wrong cartridge. I did not open the box but returned it with the receipt the NEXT DAY. The Assistant Manger told me in a curt tone, WalMart did not accept returned ink cartridges. There were several people in the Customer Service line behind me and she said, "NEXT." I responded, yes, you most certainly do, you can see this box is unopened but if you would like to open the box you will see the foil wrapper is untouched. She rolled her eyes and ran the scan bar on the ink cartridge box under her scanner. She then slid the box across the counter to me and advised me, this cartridge was NOT PURCHASED AT WALMART. "NEXT." I was perplexed for a moment. Then I remembered a scanner attached to a pole in the toy department. I took the Ink Cartridge box to that scanner and it scanned perfectly as a WalMart product. I returned to the line, where I had been so embarassed in front of all those people with her accusation that I was attempting to return an item not purchased there. I advised her I HAD SCANNED THE BOX AND IT WAS READ AS A WALMART PRODUCT BY THE SCANNER. She looked down and said, well, YOU WERE RUDE TO ME, and I just did not want to deal with this. I was shocked by her honesty --- CAUGHT RED HANDED I GUESS -- but I was also dumbstruck that she had tried that. I will shop at WalMart for a loss leader, if I am positive they are losing money on me, but that's all. I NEVER BUY GROCERIES THERE. Kroger's is less expensive over all PLUS Krogers has sales. WalMart never has sales. | |
| Audrey | 12/23/11 |
| PLEASE READ AND REACT ASAP!!!!!!!!!!!!! I was looking at some local comments on Palatka FL Wallmart, where i read a touching story a grandmother took the time to write about her single daughter.she talked about her daughter who enjoyed helping andhas been raising 6 kids by herself.She even worked out in the FL sun paving roads,leaving at 330am to go to work.Anyways this mother of 6 with only 4 left at home,well she sounded pretty good.Her mother just ask for wallmart workers(because that was her daughters favorite place to shop with the kids)Oh, I left out the part where she is now disabled for the last year and waiting to get her disability income.So they have had a ruff year but not complaining esp. the kids because of how they were raised.The grandma ask that her daughter and grandchildren get some e-mails of Christmas cher and maybe thoughts of a brighter tomorrow.When i read this i called that Wallmart that the daughter loved and spoke to the manager Weldon Taylor who had know idea of the comments posted on his own store.I then took the time to clue him in and explained how i waited to help with a small giftcard for the family.He told me i could indeed buy a card but thats as far as it went with his caring.When i ask who can i go to in the short time left before Christmas?He just told me to contact Wallmart Corp.So here i am,hoping that someone cares enough to help.There is no time to waste please care enough not to let these kids wake up to nothing under thier tree and thye mother,well seeing that would be the worst. Thankyou and Merry Christmas!!!!! the e-mail is ryanmcnaught01@yahoo.com | |
| Kris | 12/25/11 |
| Wow Dave,no wonder people complain about rude employees,you sound very arrogant yourself.People like you shouldn't work in retail.Unlike others,if I have a problem,trust me,it will be known very loud & clear! Anyways,I'm lucky I guess,my Walmart is pretty good overall,some employees could be a little friendlier & some need to educate themselves on their coupon policy since they DO work for that company.I only had to argue my point once,& of course won because I KNOW what I'm talking about.Snotty kids that are just thrown in there are obviously clueless.I've recently started going to certain cashiers only,so that makes things better for me.Keeping a better stock of merchandise on the shelves would be a plus as well. | |
| Perky P. | 12/25/11 |
| The people saying, they are homeless and have signs. Go to your fire station, your police department, churches, they will give you food and clothing. There is a job out there for every one, Walmart has a great greeting center when you enter and leave. Don't be lazy , take your gov check put it in the bank and get employment of some kind. It takes more energy to walk up and down the street begging like a thief. That's what is wrong with our population now, everyone wants someone else to take care of them. Pick your pride up off the ground and work to have friends and food on the table. Oh, by the way if you can afford a computer to complain on your can get a job and give everyone helping a relief. | |
| Jeff | 12/25/11 |
| I have been ordering movies through Walmart.com and using their site-to-store shipping option. About the first of December (2011) Walmart suddenly stopped offering site-to-store shipping on any DVDs or Blu-Rays. I've asked why this happened on three different emails to Walmart.com customer service. The answers I get back are usually full of spin and never directly answer my question. Seems like Walmart decided to give movie lovers a back door price increase by not offering the free site-to-store shipping on movies any more. Any of you Walmart employees care to respond? | |
| Heat | 12/25/11 |
| So I have been working for walmart a little over a 1 1/2 years. I have had a few absent days because of being sick but it became a written. Soon after it was my last day as a sales associate in Electronics then I was to move to deli. Only so I can get full time because they wouldn't offer it to me in electronics. Needless to say I had gotten a D Day and it was for not locking a laptop cage. Nothing was taken and I never have done anything like that I could have thought I locked it but they said I didn't. So I just took the D Day. Well now I am only 3months into my 1year probation and I am moving I would really like to transfer would anyone know how I would go about getting my D Day removed. | |
| patricia | 12/26/11 |
| I bought a camera on the site to stoer in september for a christmas when it was trying to be returned the csm was rude and said i couldn't return this item to them why do you sell these items on line so people can't return them this is money down the drain and i'm not happy about this!!!!!!!!!!!!!!!!!!! | |
| virginia andrews | 12/26/11 |
| I was one of your best workers but you let a very young manager get me fired for 1 hour overtime after 4 years with you I helped you open a white plains store all I want is my job back right now I have no job and no place to live now I used to work in 7 depts. a night packing it out I used to clock in early so the time must have grow but he could have told me and I would have clocked out early but he let me get paid for it so I get fired just help me get back to work or my next step will be the news paper or t.v. for the way this store is to it's workers | |
| kim from tn | 12/27/11 |
| I had a very important christmas party to attend and needed to buy a gift $20 that could be used by either female or male. Someone had stolen my bank acount number wiped out my bank account and I was waiting for my bank to put funds back in my account so it was Dec 23rd before that happen so on Dec 24th I ran to walmart before the party to quickly get a gift and when I was passing sporting gods I seen a food grinder thought be perfect gift for male or female so I purchased it and wrapped it and I was so excited and the first person who drew a number wanted to know which gift was the one that the kim girl brought(someone asked me what I bought and everyne ended up knowing) so he chose my gift smiled at me and said how did you know what I asked santa for several people said thats what I was going to chose I had big smile on my face after getting laid off, taking in a teenage girl whom had been raped by her dad whom killed hisself the next day and my mom passing away heat and air unit tearing up, someone stealing all my money,and not having money to buy what my kids wanted for christmas I know you saying why did you spend $20 on gift go party It was a party for employees at this certain company and everyone could bring one person I am laod off and need job bad and I went hoping get to talk to the boss/owner about a job he's going to hire for in january small company of 50 employees pay starts ut $17 hour and if kid gets sick and you cant come work noone gets mad as long as you make that 8 hours up before the end of the 2 week paid period and if its at end pay period you sign paper that you will make up by next pay period choices for making up work some of your lunch which is hour long staying over to clean etc perfect company to work for with having 4 kids ver flexible.ten min or so went by and that man walked up to me said what kind of joke is this? what are you talking about? Are you that self centered to pack up something you already own and try pass off as gift hoping it wouldnt be open till after person got home I said I just went to walmart and bought it and he slung it down and said thanks alot for embarrasing me. I didnt know what to do everyone was looking at me I froze my friend said she wouldnt have done that someone hollered when did walmart start selling used items that parts is rusted come on you could of came up with better excuse than that. I got up walked out left and i think I cried all night and I didnt even go to christmas dinner the next day I called 1-800-walmart said someone would call me and 20 min later management called me from fayetteville tn walmart ask me could I bring it in between 7 and 5 tommrrow he said if he sees it walmart fault he would compasate me he said. I will update after this has been took back to see what they done I am still humilated embarrassed and hurt knowing I could never apply foor a job there they would laugh in my face tellong me i ruint the party The boss told my friend today to never bring me back to theres party again. | |
| mrs ruiz | 12/27/11 |
| Bad experience could not even shop after a confrontation with the cleaning guy cocoa florida. This guy wears a mask and as soon as he sees me he goes were I am with the dustmop to clean. This is only when my husband is not around. I have complain to the general manager and nothing happen. I went there today and samething happen. To my surprice the manager side it with this dude and toldme he I was interruppting his work. I send a later to corporate and store with the details. Please look at the video. | |
| jose | 12/21/11 |
| It is hard to let the lack of education by some of these posters pass by. All their comments are mostly valid, but their lack of grammar is horrible and makes reading these dificult. Maybe that's why they have problems at the stores? | |
| Michelle C. | 12/21/11 |
| Responding to Dave, 12/13/11 Well Dave I am an employee and have been for 6 years. It is you who do not know what you are talking about . Most store managers DO NOT shop at Walmart. With the money they are making they don't need to . I know you just didn't call me lazy. I work three departments by myself two days a week. You come off as a SUCK-UP. Never willing to see what is right before you. Walmart gives Millions to charity and can not pay its workers. I am fulltime and I am getting less than 80 hours. Is walmart going broke?? We use to recycle cans and bottles for our parties, now it goes right to corporate. We have not had a company picinic in three years. Our Christmas party is only for employee children. I don't want to have to get a second job to pay my bills. Are you happy with the new benefit plan? Walmart does NOT care about you! They are doing less for the employee now then they did three years ago. I am sure you are one of those employees who would work less hours because you still live at home with MOM. I have bills to pay I have a family to think about . This gal dosen't work for free DO YOU?? Pride goeth before the FALL!!!!!!!! | |
| Ray5596@yahoo.Com | 12/17/11 |
| Hello we live in kennewick washington state and go to the walmart here because me and my wife are disabled and homeless and we hold a homeless sign to make it but the mgr of walmart keeps telling us to leave and calling police on us this is not elegal it is our first and fourteenth amendment right to freedom of speech so thanks whoom ever you are | |
| Jessica | 12/17/11 |
| Received damaged products not only once but twice through walmart.com on site to store pickup.(Same order) Items were suppose to be a Christmas present for my kids. Now not only will my kids not be given their presents in time but not one single employee spoken to me cared about my inconvience or disappointment. Thanks for a Merry Christmas Walmart! | |
| Sandy | 12/18/11 |
| I usually enjoy shopping at our Super Wal-Mart in North Garland, TX. However, I do NOT like that it's becoming more like shopping in a BARNYARD! Service animals should be seeing-eye dogs only. They can leave their nasty huge birds and big, dirty Rottweiler dogs at home! This is a health hazard, where food is sold and consumed...there is a McDonald's inside the store. Can they not leave their animals at home or in the car for 30 mins., or so, while they shop? What about small children who are afraid of big dogs...what about people who are ALLERGIC to animals? Shouldn't the majority rule? Thank you for letting me vent! | |
| Audra | 12/19/11 |
| I have been a loyal customer of wanlmart since I can remember and I have never had a bad experience until now. I go to walmart almost everyday. well I was buying my kids a new computer for Christmas. To make a long story short, the tag read 498.00, when I got to the register it rang up 698.00. When i should the sales associate where it was, he showed me a tag that read 798.00. When i reminded him what it rang up for he started laughing and said it was a rollback price. While i know that items can be put in the wrong spot there wasnt one tag that read 698.00. After the debt, and the shift managers were rude, I asked for the store manager and was shocked that he was just as rude. I calles the corporate office and was told I would get a call back. Its been a month and i havent heard anything from anybody. This has been really frustrating and a big disappointment. | |
| Judi | 12/19/11 |
| Ijust read the post by Val and cannot believe it! I thought maybe i had written it and forgot about it - the EXACT same thing happened to me with exception of paycheck at the exact same time frame!!!! WALMART NEEDS TO CLEAN HOUSE OF THEIR MANAGERS AND SUPERVISORS and start caring about their EMPLOYEES and not just the bottom line! The owners, presidents and executive officers are all getting rich while the people working hardest are getting screwed! | |
| donna | 12/19/11 |
| They totally messed up all of my online ordering and had no sypmathy ... I mean they offered no compensation at all for all of my missing items that ordered on line.... crappy c/s | |
| christy shaffer | 12/20/11 |
| i have a cell phone app that is VERY popular. Every merchant that has a cellular coupon with this app knows how to use it and takes it. But not walmart they have never seen one i said we soon will only use cell ohones for this she said not every one has a cell phone they also charge sales tax on free 20 oz drink caps you get on pepsi or coke THEY ARE NOT LEGGALY IN THE RIGHT | |
| | 12/20/11 |
| i place an order on the 8th and all now my package is saying its in pompano and what i dont understand is they are sayng the shipper needs to contact them,i got one of the 3 items,i am so disappointed in this service it really sucks. | |
| Barbara Mahaffey | 12/20/11 |
| Purchased a Sportcraft pool table from Walmart.com. It was delivered damaged and left in the yard.(60 dollars wasted.) Sportcraft claims no responsibility to the damage nor the warped top and did state that warping was a common complaint. Who sells misfit toys at Christmas? I was told by Brooke at Walmart.com that to return the item, it would have to be in a box. Original box went same day, does anyone know where I can find an 8/5/2 box cheap? Folks, don't make my mistake. Stay away from Sportcraft and Walmart.com. | |
| Linda L | 12/15/11 |
| I visited the Walmart in New York I forgot the actual city, but it's the one closest to Jamaica, NY. My son relocated to NY for school and I went there to purchase some home items needed to for his new appartment. First I checked to reviews on google map and I couldn't believe what I read. I figure people were over stating but NO when we got there the store itself was a mess, customer service is 0. I heard that New Yorkers were rule but I notice Target was nothing like that Walmart. We were in extra long lines for over 45 mintues, the managers were the worst. I live in Corona, CA and we have serveral Walmarts here and never have I/we were treated so horrible. I wont be going back there ever. Believe it me we I say I am a Walmart shopper here in CA. The Walmart in New Mexico on our way to NY was super nice, clean and helpful. I would like for that Walmart in NY near Jamaica (city) be cleaned up, better managed and good customer service. | |
| Val | 12/15/11 |
| I began working for Wal Mart in August 2011. I really enjoyed the opportunity and gave it my best, as usual. However, something must be done about the lack of supervisors in different departments. I received no training whatsoever and heard every so often that new employees were to complete cdl's or something like that. I did go to the 2 day "employee training" which included watching videos and signing forms. Yes, everyone working there was great and nice, but expected me to "figure it out" on my own, I suppose. Well you know what, I've learned everything about life and how to take care of myself on my own. When a person shows up to a new job, they need to be trained by the manager or team leader. Over a week later, I went to human resources and started the cdls on my own. Your not even supposed to be able to work out on the floor until these are done. As I figured out how to do them slowly..very SLOWly, since I had been working my tail off out on the floor with overtime, I was told I needed to go work on the floor...?? I don't get it. When a business' internal structure is not solid, it will fail or lack in reaching highest potential.I won't work somewhere that is not securely structured. If they would improve in this area, their employees would be more content and focused on making the company a great one. Everywhere I turn I hear and see more complaints about Wal Mart. If customers and employees are appreciated, someone in charge should listen. I believe that eventually, Wal Mart employees' jobs will be replaced by something that's cheaper anyway. Wal Mart makes billions so it's not like they "lack" the funds. Anyway, I quit after 2 weeks (in Sept '11) and after searching high and low for my last paycheck, being directed to different websites and calls placed here and there and everywhere, someone in human resources found my paycheck Dec 13,11, in a drawer it wasn't supposed to be in. All this time, I've also been told I received all my checks. The check is expired... here I go again with the run around of trying to a new check...Don't get me wrong, I'm so grateful for it, but all this could have been prevented if Wal-Mart would implement better COMMUNICATION skills and a better system...you know, the stuff you learn in Business 101 and beginning Management classes in college. Anywho, Cheers Wal Mart Hwy 280 Birmingham, AL 35242 store 2111 *All Wal- Marts need improvement | |
| shayna hilbert | 12/16/11 |
| i fell down in this store called walmart and have yet had anybody to contact me about my pain and suffering or just a how are you, nothing has happend not even a phone call, come on billionaires i know you could do better than that. | |
| Howard | 12/12/11 |
| Last July someone attempted to purchase something on my walmart.com account. I reported it to Walmart and the transaction was canceled. Last week I attempted to purchase some items and the order kept being automatically canceled. After four hours (mostly on hold) on the phone with walmart.com customer service I have been told that because I was a victim of fraud that I can no longer do business with them. I am a retired prosecutor and do not appreciate the manner in which Walmart has impeached my character. I have written to executives in Bentonville, but I doubt that I will hear from them as I have yet to meet anyone at Walmart who seems to be customer friendly. American history is littered with the scraps of companies that once ruled the landscape but lost their way and are no longer around. With Walmart's prevailing attitude, I am sure that someday they will join this group of extinct business giants. Shame on you Walmart for treating your honest customers like this. | |
| Dave | 12/13/11 |
| I have been an Assocaite of Wal-Mart Stores (Sam's Club) for over 9 years. A lot of you people are clueless as to what you're talking about. You are also narrow minded. If something bad happens in one store you relate it to the entire company. Yes, there may be opportunities out there in some stores, but that doesn't mean the entire company is flawed. A majority of the people that have issues with Wal-Mart being unfair are people that don't like to work and have a problem when their manager makes them do so. 95% of you that are trashing the company shop there. I guarantee it. They offer the best prices around without a doubt. You can whine and complain all you want, and if you're one of the people that won't shop there... Feel free to shop else where and spend more money! | |
| Kim Mc | 12/13/11 |
| I ordered a keyboard and bench on walmart.com and used the site-to-store option. Of course it is MY fault that the bench came to the walmart I indicated and the keyboard went to another location over 60 miles away. I have contacted customer service and they would rather lose the money I was spending than send the keyboard to the correct location. I will do my shopping at Best Buy for Christmas!! Walmart sucks. | |
| Jen | 12/13/11 |
| The Walmart in Killeen, Texas is the worst. The CSMs are always rude and the cashiers can not stand when you use coupons. I have had cashiers walk away and pretend they had to use the restroom. I have contacted the Store Manager who was very helpful but the service is still the same. If you have coupons and are not White BEWARE. They will act as if you are a criminal. Its such a shame because most of the personnel who work there clear the shelves using coupons. However, hold it against those who don't qualify for food stamps. The store intentionally will not restock the items on sale until after a coupon expires. How can these people be so loyal to a company that could care less about them? It's because of this bitterness they take it out on the customers. I have never seen a more miserable and hateful group of people who had jobs in this economy than at this Walmart. Did I mention that the store is messy and the "fresh" food is they sell is always rotten. | |
| Victor Rodriguez | 12/14/11 |
| 12/13/11 Walmart in Pasadena, Texas on Southmore Rd. I went here to pick up my lay-way item(Nintendo 3DS) which I bought for my daughter as a Christmas gift. I was planing to wrap the gift up in my truck-in parking lot, but before I began to rap the box I noticed a small rip on the opening of the box. so I opened the box to check inside and guess what... The Nintendo 3DS was missing and so was the charger, the only thing in the bax was the manual and and adapter. good thing I was in the parking lot and notified customer service within 10 minutes of the purchase from lay-way. they gave me a new one and apologized, if i had not checked inside the box and just wrapped the box it would be a sad Christmas for my daughter... I think they should investigate the lay-way guys and fire that thief asap. | |
| | 12/9/11 |
| gate more big whell chears so we can take the wife shopen | |
| Cindy | 12/10/11 |
| Monday, my bank account was completely drained by someone who, somehow obtained my credit card information through walmarts online store. I live in Indiana and the purchases were made and shipped to Texas. Walmart has dragged thier feet on this, it is Saturday, and my money is still gone. The perp charged 4 IPADs at $599 plus tax each. I have called walmart several times to ask what they were doing to catch and arrest the person responsible, and basically they are doing nothing. They are not investigating, and I was told that I was the one who needed to persue it, that I needed to contact my local police and let them deal with it. Seriously? Do they just let people hack into thier systems and steal credit card info and do nothing about it, or maybe its an inside job? My bank, Regions Bank, has also dragged thier feet on it. Most people I know have banks with security checks in place. They would have red flagged a purchase like that and contacted me personally. HELLO! I live in Indiana, and not one but 4 $600 IPads are being purchased in Texas! I am the only person authorized on the account, and just a few hours before I made a $22 purchase here in Indiana! How dumb can they be? Oh wait, they dont have checks in place to watch for such things. AND why unlike other banks who take a max of 2 days to return stolen money, is my banks saying up to 10 buisness days AFTER walmart removes the charges and I sign an affidavid! WALMART IS EVIL, THEY DONT CARE ABOUT CUSTOMERS, AND I PRAY THEY COLLAPSE WITH A GREAT FALL. They have lost me as a customer. How would they like for me to go shoplift from thier store, to the tune of the MONEY STOLEN FROM ME! | |
| barb | 12/10/11 |
| wal-mart like to let u do the job for years.tell u your the lead of maintencens u lead the store your told your the cleans store in dist.and then your husben dies u take time off .u come back and then your not the lead anymore because thay will have to pay me 4 that job. i have did it 4 about 6years now and was never payed wow thats just not right. | |
| Brenda | 12/8/11 |
| I ordered several Christmas gift items from Walmart.com. When I attempted to track my order, all but one of the items were showing "cancelled by Walmart." I sent a complaint to the customer service email address. The next day, I received an email stating the items were not cancelled and that the "cancel status" was a system error. Three days later, the items were still showing cancelled. I called customer service and spoke to Antoinette. She guaranteed me that the order was indeed cancelled. I read the email to her which said they had not been cancelled. Her response was simply that the order had clearly been cancelled - no explanation as to why I had received the email. She assured me that my credit card would not be charged. I immediately sent another email complaining about the issue and letting them know that I had to hurry up and order these gifts from Amazon. The next day, I checked my Walmart account and the "cancelled items" were showing as shipped. I called customer service back and talked to Joseph. He said the items had shipped. He offerred no explanation as to why I was told different, only that the could assure me the items had been shipped. I made him cancel the order and told him I would firmly dispute any charges on my credit card. I asked to speak to a supervisor. He put me on hold for over 1/2 hour. Finally, someone named Roberta J. picks up and says she is the "acting floor supervisor". I ask her for her offical title and she said acting floor supervisor. I asked her if that meant supervisor of customer service, she said yes. No one was apolgetic or took any responsibility for their screw ups. I do almost all of my shopping on line but I will NEVER order from Walmart again. They have very poor customer service and employees who are very unprofessional. I would much rather pay more at other stores to get quality products and customer service. What a shame that an American company has declined in this manner. | |
| neal applegate | 12/8/11 |
| i shopped at walmart up to today at walmart on universty dr edinburg texas the manager p sanchez who will not talk to you or even answer the phone or call back i never had a clerk at checkout actually argue with you and then you have to take the time to go to cs and prove her wrong the employees at this store has steady going down hill in the past 2 yrs and the very worst thing about this store is they could careless about our american flag its always halfway down and laying partly on the roof dirty i really think sam walton woould be at a disgrace Since walmart sale very few made in america products i am glad h butts heb is less than 1/2 mile away who fly thier american flag proudly i dont care if you have stores all over the world THIS STORE IS IN SMALLTOWN AMERICA AFTER ALL Mr WALTON IN started in SMALLTOWN U.S.A Ark Pick up this flag and act you are a amercan co buy more American what a unpleasant shopping experience AGAIN GET THIS AMERICAN FLAG CLEANED UP ITS A DISGRACE TO OUR CITY OF EDINBURG TEXAS MANAGER PAT SANCHEZ needs to go back to stocking shelves | |
| Kristi Ambrose | 12/8/11 |
| I have a friend that works at Walmart. Her great grandma JUST died and when she went to talk to the Store manager to see if she could go home - they said no. I asked if there was a policy for family death, she said YES and I did what the policy tells you to do and they won't let me leave. Walmart = EVIL bitches. Walmart is a family friendly store and company? Yea okay. And this is not the first complaint. Not getting a break, cutting lunch time, cutting lunch altogether, forcing employees to NOT get rid overtime so you, a FAMILY store, do not have to pay them for overtime. What bullshit. Walmart would not even be open if it weren't FOR? TWO people. CONSUMERS to BUY and EMPLOYEES to WORK. Selfish idiots. | |
| concerned employee | 12/5/11 |
| i work at the walmart 0260, and have noticed many changes that i think need to be brought to the attention of the higher ups. we have lost multiple good employees and are about to lose many more because of treatment recieved from those that are supposed to help our store as one. many managers have told those who they are incharge of that they dont do there jobs and should do better and some of these conversations as i understand involve profanity. you cant be the boss of someone and expect to treat others like they are not human beings. there are so many people that work at this store that do so much and go unoticed or get negative feedback of what they do. mr.sam walton who happens to be one of my role models would be turning over in his grave right now thinking about the treatment of his employees and his customers. sam walton was a great man and the way my store and many local stores service has changed is ruining that wonderful reputation. we cant let that happen, sam should be remembered for building a store that everyone wants to go to because they are treated right, not one that people dread to go too because its the only place that has what there looking for but they are afraid of how they will be treated. the employees should not dread to go to work because of who they work with, everyone should be treated fairly and with respect. Remember sam walton and what he stood for, not the millions of dollars that you can keep making bacause of his good idea. change wal mart for the better, please, you have the power. research some of the ratings of many stores and make a decision. | |
| Bonnie | 12/6/11 |
| I am a grandmother and went shopping with my daughter, her husband, and my 6 year old grandson for a Christmas tree on November 25th. We purchased the tree at a Walmart on Midway Road, Farmers Branch, Texas. We decorated the tree the following day. Our Christmas tree is completely dead and presents an enormous fire hazard. We will be taking it down and purchasing another tree today. I feel that it is the responsibility of Walmart to check into this and see how long ago these trees were cut. This tree lasted less than two weeks. I don't want anyone to be injured by fires started from trees that were cut months ago and are not safe. | |
| | 12/6/11 |
| Wal Marts Grand Blanc, Michigan is the worst store there is and should be closed down. The management stinks and is unavailable to help not only customers but employees as well. The hire and fire at will then refuse to issue last paychecks as well as employment verification information. This store hired my developmentally delayed son then fired him two weeks later because he was having trouble moving carts. He asked for help on several occassions. I tried to let him handle the situation himself and they disrespectfully ignored him as well as keep him waiting hours for them to "find" his pay check and to get "employment verfication" only to say they couldn't get him these items. He was sent on a wild goose chase daily calling this number and that number only to be given another route which didn't work either. When I inquired as his Legal Guardian they refused to disclose the information to me, stating they do not recognise court documents. Really? We are now forced to let the court system decide. Shame on you Wal Mart! | |
| Ray Dickson | 12/3/11 |
| This is just a preclude to contacting you folks after getting Police Report in hand Monday over the issue of being victimized by Fraud in dealing with WalMart on an Internet Purchase from them. We purchased said product, a TV, on Cyber Monday, 28 Nov 11, and money was taken from our bank card account on 12/3/11 along with 6 other FRADULENT CHARGES, the same date, emanating from a Wal Mart Store in a location my wife and I have never been to. The Fradulent charges total ONE THOUSAND THREE HUNDRED AND EIGHTY EIGHT DOLLARS AND CHANGE. But if the charges for TV prove false, or it's routed to a new location, then the amount of FRAUD will amount to nearly TWENTY FIVE HUNDRED DOLLARS. The Police, as are we, are sure this is an inside job perpertrated by WALMART EMPLOYEES in the processing of Internet Orders on the shipment of product to final location for delivery. To put it mildly, we are quite upset that WALMART has such lax controls for protecting their customers. And reporting of this issue is a real eyeopener into how little WALMART cares about this responsibility. Needless to say the final delivery of product will do nothing for the bad taste in throat. Be advised WALMART Police will be coming to do an investigation at your Raliegh, NC location. BTW, Thanks a lot, you've reinforced the notion this nation is falling apart. | |
| Irene | 11/30/11 |
| I wanted to purchase an IPad2, 64GB with WiFi and 3g. Two and a half weeks ago I went to Sams Club to purchase this item. The staff said they had it, directed me to a register to pay for it and when the item was brought to the cashier I made her check that it was the item that I wanted. Another woman came to stand by the cashier and proceeded to tell me that they do not have the item. My husband went to Sams Club just a few days ago and the ticket to purchase the above item is still being displayed yet they do not have it. Corporate office says it is because of black Friday. They didn't have it before that and they don't know when they are getting it in. SAM'S CLUB...DON'T YOU THINK YOU NEED TO TAKE THAT TICKET DOWN FOR THE ITEM THAT YOU DON'T HAVE. THIS IS FALSE ADVERTISING. Last night I placed an order with Walmart for the IPad2 64GB with WiFi and 3g. The order was placed and my receipt said that it was in and will be held at the store for 7 days. I just came back without the IPad. They don't have it and they only get the 16GB in. They haven't had the 64 GB per the sales person in electronics. Yet they still display the sign for the one I want. Both Sam's Club and Walmart customer service is horrible. | |
| | 11/29/11 |
| I want to say Wal-mart, at 135 Stoneridge Dr, Ruckersville Va is the best pharmacy I have ever been in contact with. They will come down and talk to you one on one about your meds. This won my heart over due to the caring about me and my meds. You as Walmart should do everything you can to always keep these employees. They are all friendly. I enjoy going to the store and give them a wave and just to say "HI" to them. You must realize what great employees you have in your pharmacy! I sure hope this store never closes. This is the best thing that has happened in our county. Thank-you for your attention to this matter. | |
| lilrabbit | 11/29/11 |
| we recently got a call from what sounded like an african man who learned english and he said ups was shipping 1.5 million dollars to our house in a check. well ok obviously sounds fishy and he said it was because of purchasing stuff at walmart and to get it we had to go to a cvs pharmacy or gnc or a pharmacy store and by a 14 pin card for $500 and show the ups guy when he got to our house. well its 12:46 in the afternoon and were still waiting. and its not like we expect walmart to give out money. and the we "won" 3rd place. 1.5 mil for third place?!?! ya right screw you walmart for wasting my families time. | |
| Laura | 11/27/11 |
| I was just at Walmart and wouldn't do a price match on an item at farm and fleet. She told me it's not a store in the area. It's only 18 miles away. What happened to match it like it shows in the commercials? I told her I thought you did price match. She said she couldn't. | |
| david wilgus | 11/25/11 |
| walmart poisoned my dog I purchased the hartz flea and tick drops, it put him down in two days I am out $800.00 in vet bills. when I told walmart they told me to get in contact with hartz, and thats how walmart gets out of the 100% guarntee they pass the blame of responsibility to someone else hartz say its a safe product ......................... but if you go to hartz problem .com you will find thousands of cats and dogs are dying.............................................................................................................shame on you walmart corp. .................................................walmart take off your 100% guarntee you dont stand behind it | |
| Roberto Massucco | 11/25/11 |
| Now listen to this "great" Walmart. I'm an italian and always supported and loved US (I lived there for a while). My card has been copied in India. The person before I was able to block it bought stuff on the internet in UK, Hong Kong, Italy and... Walmart. Well for the first three a phone call has been enough. With the last four digit they immediatly found the card and the purchase, blocked it and sent money back. Walmart.... ah, first I could not find anywhere a telephone to call from oversea... second I wrote to the customer support and they replied.. "Sir can you forward the receipt number????!!!" So dumb, how can I have the receipt if I did NOT buy?? But then it took me three days of continuous mailing to receive the answer. "Sorry we can not locate it so please argue with your bank!!!!" Well I have the suspect that for them it's not an issue and they just did not care. At the end of the day they's got the money.... How do you call this??? Accomplices maybe??? The United States does not deserve such a poor Company! | |
| | 11/24/11 |
| this is rediculouse how money hungry walmart can be. must you be open on thanksgiving. while people are home enjoying what is known as a family holiday your people are forced to work on a day where time can be spent at home., if sam was still around none of this would take place. its all about the all mighty dollar when it comes to walmart. your people should not be working on thanksgiving. you maske enough money on black friday so the money should not be an issue. this is rediculous and totallly obserd. i hope you are enjoying the holiday at home office there cause you workers will not. if being open on thanksgiving is an issue then open at midnight and give your workers a chance to enjoy their food with friends and family | |
| cathrine | 11/23/11 |
| I called 1-800 walmart 3 times on coupons Mtn grove missouri they will not let you use more then. One coupon per item. If it says on it like " $2.00 of any Tide" they will not let you use it on trial size" it doesn't say excludes trial. Springfield mo. Will let you use 100 at the same time as long as you have 100 coupons an 100 trial sizes tide. An give cash back."mtn grove called me back the lady said if springfield let's you use a 100 coupons like that then by all means go to springfield I would" but we will not.she said they do that probably because more stores in that area. That's not right at all fair is fair. So Wright country go to springfield to shop. Because are store don't need me or your in mtn grove. | |
| | 11/21/11 |
| walmart in EAST. YORK PA. I GO EVERY SUNDAY TO THE DELI. FIRST OF ALL IT IS BUSY ON SUNDAYS. YOU HAVE 4 TO 6 PEOPLE BEHIND COUNTER ONLY ONE WORKING THE OTHERS STANDING AROUND TALKING. THEN THE DELI BAGS ARE THE WORSE. HAVE TO BUY BAGS TO STORE MY STUFF IN. AS THOSE SLIDER BAGS THEY GIVE YOU BREAK OFF FIRST TIME YOU USE THEM. AND WHEN YOU GO TO THE REGISTER ONLY HAVE ABOUT 4 OF THEM OPEN. ALSO THEY NEED TO GET A FEW OF THOSE SMALL CARTS. LIKE THE OTHER STORES ARE GETTING. | |
| George boston Rhynes | 11/21/11 |
| Walmart Store #2615 in Valdosta, Georgia need help along with their workers. I was wrongfully terminated on march 20, 2008 and have been ignored for three years and 8 months by Wal-Mart Executives. I have published over 80 videos on You tube under the channel of bostongbr, over 34 letters sent to the home office only to be ignored for these many years. It is as Wal-Mart Presidetn Mike Duke, Chairman of the Board of Directors and Board Members respectively believe they have become a god beside God and there answers to no one. Well, as a retired military veteran; if I could place my life on the line in foreign nations for foreigners that I did not know. Then I sure as heaven can do something for myself, my own children and the American Workers here in the State of Georgia and beyond. Amen! George Boston Rhynes, Retired United States Armed Forces Military Veteram, Wrongfully Terminated Wal-Mart Manager, and A concerned citizen and brother of all humanty. Peace, love, and overstanding....... | |
| Leigh | 11/21/11 |
| wal-mart is not for the people anymore. they are all about the almighty dollar. they could care less about the people. it's bad when someone has been with the company for a long time and their pay is as much as the new person. when is the cut off going to stop?everything is going up but our pay. | |
| unhappy person | 11/21/11 |
| REGARDS TO WALMART if someone sees this change the canada sitee ... no complants on service in stores but change the damn canada site and make it easy to get onto the stupid english and french buttons wont appear only welcome to walmart in english and french, how the hell are people suppose to shop online if ur site doesnt even let u do anything get this shit together. | |
| Gail | 11/19/11 |
| I will never shop at a Walmart store again after my latest experience. I purchased two tee shirts along with a whole bunch of food and the checkout girl forgot to give me the bag with the shirts. Not even two hours later when I realized it and called the employee who answered said the shirts had been turned in and already put back on the shelf. How can Walmart be allowed to do that!! It was purchased amd paid for and they put it back on the shelf to resell??!! Not even two hours later!!! Horrible and of course when I rushed back, because it was the last one in that size, it was gone!!! | |
| JILL | 11/17/11 |
| I AM MOST UNHAPPY WITH WALMART MAKING THE DECISION TO BE OPEN THANKSGIVNG DAY! IT IS A DAY TO BE WITH FAMILIES & GIVE THANKS! NOT SHOP! THATS WHAT THE DAY AFTER IS FOR! YOU DONT PULL PEOPLE AWAY FROM THEIR FAMILIES ON THE HOLIDAYS TO MAKE THE ALMIGHTY DOLLAR! WHICH I HOPE YOUR SALES STINK THAT DAY! WE HAVE MADE IT TRADITION TO BLACK FRIDAY SHOP FOR 15YRS! THIS YEAR NOT ONLY WILL WE NOT BLACK FRIDAY SHOP WITH WALMART BUT,WE WILL NOT SHOP AT WALMART MUCH AT ALL ANYMORE! WE WILL BUY OUR GROCERIES AT BROOKSHIRES AND WHATEVER ELSE AT FREDS OR DOLLAR STORES!!!!!! THERE IS OTHER PLACES BESIDES WALMART TO SHOP!WALMART HAS GONE DOWNHILL IN PRODUCTS,CUSTOMER SERVICE AND NOW MORALS!! IM DONE!! | |
| Joann Doerflein | 11/17/11 |
| I am a frequent shopper at Walmart. We did not have a Superwalmart in our town. You just opened a new store in New Smyrna Beach. I would like to thank the person who saw the need for it here. The supermarkets here are way over priced in most everything. You have saved a lot of money for a lot of people here. I live on a fixed income, and so do a lot of the redisdents here. It is such a pleasant and welcome surprise to have a superwalmart close enough to us so that we can get our frozen foods home before they thaw. I am elated to be able to save some money now. I just had to say thank You from me and all my neighbors. You are the only company that I know of that truly thinks about the people!!!!!...You are the Best! | |
| JOHN W HALLMAN | 11/17/11 |
| WHY IS IT THAT YOU CAN'T PICK UP MONEY GRAMS IN ANY STATE,,,,,IF SENDING FROM JUST ONE | |
| Disgusted with lack of prosecution | 11/17/11 |
| I was just wondering why wal mart stores choose to let the same person steal from them over and ove and over and over. Do you realize that by not pursuing charges on these people effects a great number of people and not just your store these people are drug addicts and sometimes dangerous people who need professional help or prison to them get off the street if you think that the only crimes they commit is stealing from your stores your dead wrong. These people take away from the economy by stealing for example sales tax revenue a big part of or countries state and city revenue for a better America get with the program walmart prosecute now and you will prevent lose damage and evil people from roaming the street. You are your own enemy when it comes to thiefs invest now and save later I despise thiefs when they steal there stealing from everyone if at all at least prosecute the habitual offenders AT LEAST. | |
| Marco | 11/15/11 |
| Of course I'm not going to use my real name. Some of the information I'm about to share, could cause me my life. From CSM to store manager, they steal a lot of merchandise using loops in the system. It is not hard after you observe how they do it. I saw how a whole case of I Pod touches walked out the door by just Zero the items as mistakes in counts in the system(that's what they call it). Seeying manager taking brand new I phones for themselves and then I blemming lower title employes for their actions. The worse I saw was the sale & use of drugs more expecific Crystal/M. LP/store mananger didn't care, as long these individuals are doing their jobs. Even when proof was provided still, I'm the one who got point out to be careful if I keep looking or talking to somedone else about. I know the information I'm giving is to much, but for those who are or were working in walmart you know who bad the company has become. Walmart used to be good, now is just the new form of slavery to their employes as well the use of walmarts system to steal. | |
| Brenda Rodriguez | 11/15/11 |
| I'm so sick of shopping at Wal-Mart where the majority of products are made in China. When the company started it bragged about selling American Made Products. Why is Wal-Mart not supporting American Companies? Why is everyone letting China of all place take over our country. As an American Citizen I would at least like to be offered an American made product even if it is a little higher price. If we buy and sell American made products we can get our country back on track and our people back to work. Wal-Mart doesn't even offer an American made Christmas tree. Since Sam Walton passed away I think greed has taken over Wal-Mart. | |
| Steven L | 11/16/11 |
| Recently I was at a Wal-Mart and found quite a few copies of the Resident Evil steelbook Blu-Rays in their $8 Blu-Ray bin. When I went up front to check out it rang up $15, I told the cashier it was in the $8 bin and that there were quite a few of them. He called back to the audio-video department where the promptly told him there was no $8 bin. I said yes there was and restated how many of these movies there were. He told me the department manager was waiting for me if I wanted to talk to him. I went back there and quickly looked in the $8 bin only to find the approx. 10 copies "mysteriously" vanished and were replaced with other titles. There was also no department manager waiting for me. I found this incredibly unprofessional that first whoever the cashier was talking to would flat out lie to me telling me there was no $8 bin, as if I'm not going to go back there and check and then to remove the titles so when I do go back there I have no proof that those titles were there. I never cause a problem at a store and if something rings up the wrong price I usually chalk it up to the fact that perhaps the title (or titles in this case) were simply placed in the wrong section. The only reason I even fought this a little was because they lied to me, they flat out lied to me and tried to make me look like I was stupid and then they basically hid what they did to make sure they didn't have to give me what should have been the correct price. And to make matter worse I contacted the store (via e-mail) about this situation and (of course) haven't heard anything back about it. I am very, very angry about this situation and of course I won't come out on top on this one. | |
| | 11/12/11 |
| Hi, I received a video game bundle as a gift. I did not have the receipt, but I was told it was purchased at Wal-Mart (in another area). This unit was unopened, still with the protective tape on the edges. Customer service supervisor refused to accept the item, even though it scanned as being a stocked item. The policy states that returns without receipts are accepted and store credit is issued. Can someone tell me what I can do? This was in Tallahassee Florida. | |
| patty collums hellums | 11/13/11 |
| my husband jerry, and i reall enjoy walmart in pontotoc ms. but in the past i have a lot of trouble with some of the emplorers. with one wanting to start a fight with me. jerry had worked at the walmart in tupelo ms, from 2000, to 2008. he was a night stocker. jerry made at least 10.00 and something an hr. may be some of the cashers were jelous, i wonder why that wasnt my fault. because he worked really hard it just wore him down. the mangers didnt wont him to quit, but i made him; because of the trouble i was getting. | |
| Tracy H. | 11/11/11 |
| To whom it may concern, I want to write this letter to inform you of how disappointed I am of the Wal-mart in Richfield, Ut. Each time I go this this store location their shelves are often empty or do not provide the items I am looking for. During my last visit to the store, I wanted to purchase a head of lettuce. Every head of lettuce in the bin was brown. Is it so hard to keep fresh produce in stock? Other things they have not had in store was rye bread, name brand hair shampoo, canned goods, etc., Not only is the store mis-managed, but the employees do not approach the customers to see if they can help. During the six years I have lived in this town, only one time have I ever been approached. My request to you is to get a new manager to run this store before they no longer have customers. I have spoke to many people in this town and each one of them have voiced their dislike to this store. On a positive note; the other grocery store in this town has an increase in their sales. | |
| Rachel Moreno | 11/10/11 |
| Dear sir/madam; The following coments relate to store located at 1101 Beville Rd. Daytona Beach Fl. 32119. This store has to be the worst store WalMart has in terms of availability of carts, cleanleness of the parking lot, lighting at night, and at times the store is not keep stocked with items. Shelves remain empty for days and freezer at times for weeks. I have gone to WalMart to purchase 3 or 4 items and come home emply handed. The items are just not there on more than one occation. So I have decided to take away spending MY money to a store that keeps their customers happy by keeping their shelves stocked, clean. This store has been in this condition for years and nothing has or will ever be done. I'm not even going to try to find an associate to help with anything. | |
| Stafford Tipton | 11/10/11 |
| Dear Sir Madam I am writing to ask one simple question WHY IS THERE NOT ONE WALMART IN THE ENTIRE COUNTRY OF TAIWAN! I read in the Atlantic this morning that there are 352 stores in China but not ONE store on this Island. I can tell you as a resident of Taiwan of the past 16 years TAIWAN would make the perfect place for a Walmart if not five. I am begging you to please come to Taiwan and open a shop if not for me but for the rest of the population. If you have any questions you need answering to sway your opinion on an opening here please feel free to write me back. I am warning you if I do not get a thorough and adequate answer, I will write you back weekly if not daily until I have an answer. Sincerely Stafford Tipton Taipei, Taiwan | |
| richard lawson | 11/9/11 |
| i was in your store in fort morgan and i watched a supervisor name missy really talk down to a employee there i thought walmart treated their employees with respect just cause you are a supervisor does not give you the right to treat your employees like trash i saw this happen in electronics she should no longer be a supervisor or even work there the way she made that employee feel i have been a customer for years in your store and i cant believe the way people are treated there. | |
| Kara | 11/3/11 |
| I was at the New Philadephia Walmart in Ohio today and they refused to take my manufacturer coupons! They first told me because it would be overage! Then came to the conclusion that yes its the right stuff but its a bonus bag! They chuckled and acted like I was stupid! My coupon stated off ANY of that product! No restrictions! So my good friend took her coupon! Same exact one as mine and what do you know they took it! Let me also add she went in just a couple hours after me! They treated me like I was stupid and didn't want to deal with my 4 coupons! I am very upset and will be taking my business elsewhere! This isn't the first time I've had a problem with this same Walmart! | |
| Rosa McCray | 11/8/11 |
| Dear Sir or madam:I would like to commend your store# 2258,for their super customer service.I have been to many Walmart stores, but this one is the best. You have hit the jackpot with the shift manager:Carlye and store manager: Michelle. Yes I get to call them by their first name. They have trained their staff very well, and they lead by example.I think as a every day and night shoppers some of the other Walmart stores need to be trained by them in customer service.This store is always neat and uncluddered, their staff is always willing to help.Carlye and Michelle donot walk around and give orders. I can walk in this store at any given time and see them checking merchandise to make sure it is readly avaiable for the customers.Although they are very busy, they still have time to talk and answer the customers questions.I am a senior citizen and this is my favorite Walmart store to shop at. Thank you | |
| dee in springfield ohio | 11/8/11 |
| i work at store 3641... we have repeatedly used the open door policy to complain aboyut a fellow worker christie boeke who like s to bully other associates in deli. she threatens them spits on them. calls them names hits them with a cart. refuses to do any work and makes everyone esle do the work when supervisor john is not there. our supervisor wont do anything about it the asst mgr cheryl wont do anything and christie brags that she is store manager daves friend and goes to his house after work. we are tired of being threatened and we dont feel safe she threatens to destroy our cars. she threatens our life. she spits food at us. and has spit at customers. customers have written complaints about her and still store manager dave wont fire her this has been going on for 3 years.. | |
| Machiavelli | 11/8/11 |
| I watched loss prevention attack a suspected shoplifter in centereach. Granted in self defense against 3 fat guys, A red headed fat guy, a 300 fat immigrant of some sort he threw them around considering the way they attacked him and smashed his head and struck him. Tough Dude. About half their size, and four of them beating on him. I bet He'll have a NICE LAWSUIT. | |
| Paula | 11/8/11 |
| M complaint is the walmart sale papers.They have them sent out in our newspaper and they have them at the entrance.I went to the Walmart store on N.Gloster in Tupelo ,Ms.I wanted to get the Compaq computer that was on sale.I was told they were out but had more coming in.I went in againthe sale was still advertized.This time I was told theye were out and would not be getting any more.I asked to speak to the manager he was busy.I left my phone number with an associate and asked her to have the manager call me about Walmarts false advertizement.He did call later .I pointed out to him that the sale paper did not say limited quantity or while supplys last .THEREFORE i HAD EVERY REASON TO EXPECT THEM TO HAVE THE ITEM.Ifthere was a Target or K-mart here I would forget about Walmart | |
| Anonymous | 11/2/11 |
| I work for Wal*Mart, and out of fear I will remain anonymous. But the store I work at is not a bad store, we are consistently doing well. There's a lot of heresay about the Store Manager and how she cuts hours to make her bonus bigger, but nobody actually knows if it is true. I personally think the home office is to blame for all the hour cuts, because we have been understaffed for some time. When you have 1 employee working 6 different areas throughout the week just to have coverage, there's a problem. Customers are ALWAYS asking me where stuff is because there is hardly ever anyone around to answer it, and I am ALWAYS helpful and friendly but it really cuts into my management dutires in my area. I have two HUGE areas of the store to take care of and I only have 1 fulltime associate and one part time. The aprt timer is ALWAYS there AFTER I leave and only has one function: Zone. So that basically means I have two people to run two fo the biggest consumable areas int eh store. Wal*Mart whines about safety and accidents, an accident can cost upwards of 10-30k or more. So tell me Wal*Mart, what's more epensive? Hiring two employee's more for 40k a year, or a ton of accidents and angry associates wo wanna quit? | |
| T. Priest | 10/29/11 |
| I shop at the Chesapeake, VA store and it angers me the way I get treated when I am in the store. Everytime I go to check out I get treated like I am a waste of time as well as glared at because I am not of the right color, like I should not be shopping there. It makes me very mad because they will say hi to the individual in front of me but when I say hi or hows your day I get ignored. This is NOT a way to run a company. I drive 30 min to the end of the state just so I can go to the new Walmart because the employees there treat me with respect and smile at me when I come in and OMG they say Hi how are you? Did you find everythng alright? So why can't the other employee's at the Chesapeake store be as kind??????? This is even more frustrating because my father in-law spends A LOT of money in your stores. Your employee's Need to learn some respect for ALL Customers not just who they want. | |
| tumbleweed@clearwire.net | 10/28/11 |
| we would like to request;from walmart inc and corp.offices;if we could get extra food items;when useing food stamp cards;like buy one;get two free;on vegeables and fruits;food items that spoil after so much time;this helps move the food items quickly out of the stores;especially for the seniors and disabled folks;we need more than what winn-dixie and target stores are offering;also;to bring more people to the gas pumps;senior citizen should get big discounts on gas;more seniors driving and buying more gas;also;walmart is losing money on its buggets;grocery-carts when the carts are taken off the lots;to give more jobs;there should be people to take carts out to cars;for custermers;also;the biggest problem for all stores is the checkout lanes;we have been in many walmart stores and the same problem are;not enought walmart personal to get the custermers out of the store;when buying stuff;no one for the check out lanes;god bless america again.... | |
| Mimi | 10/25/11 |
| I ordered 2 cell phones & renewed my AT & T Contract from Sam's Club online. DO NOT BUY CELL PHONES FROM HERE!! They outsource their customer service to the Philippines and Manilla. FedEx lost the phones and it took dozens of phone calls and hours of being put on hold to get it resolved. Their phone system is a never ending circle and each operator says they need to talk to a manager, but one is not available so they will call you back. They wanted me to pay $800 to get new phones sent out ~ that's in addition to what I originally paid for the phones. After arguing with them and calling back many times, I finally got new phones shipped out. I finally received the phones a month later and one of them doesn't turn on. They are now saying that our 30 day trial period is over, because it starts when you place the order. I have only had the phone in my hands for 1 WEEK!! They may have good deals on their phones, but I would have rather paid more than to have to deal with the frustration and hours spent resolving this. | |
| Mrs. Stacey | 10/25/11 |
| I visited the store in Dallas, Texas (2667) Saturday, October 22, 2011. I will admitt that I was having a rough day when I came in. One cashier in particular (Natalie) was extremely nice and went out of her way to make me smile. I went to the customer service to return some things but had the toughest time trying to locate my reciept. I knew that I had it because I just put it in my wallet a couple of hours before. I was tying up her line but she remained patient and even voluteered to help me sort thru all my reciepts to find the correct one. After about 5 minutes, she stumbled across the reciept and took care of my refund. The entire time, she made jokes and had me laughing. I offered to give her a $5 dollar tip but she told me that it was not necessary. She said that we all have bad days but it's nice when someone else can make us smile. Boy was she right. I know sometimes most people does not get the recognition that they so rightfully deserve. Tell her that Mrs. Stacey thanks her abudantly. | |
| Stephen Cureton | 10/25/11 |
| I just had my VISA card now. I need to send money to my wife because of an emergency case. They said that it will be authorized 2-4 hrs. But until now, after 10 hours it still isn't authorized. My wife needs the money direly. I hope Walmart gets this straightened out now. | |
| Joanne Eklund | 10/26/11 |
| I am so very tired of being treated like a suspect criminal whenever I leave Wal-Mart in Maple Grove, MN with my purchases; Wal-Mart in Buffalo, MN is not quite as bad. More times then not after checkout, I have to show my receipt and have the door person go through my bags. Wonder what would happen if I decided not to let them frisk through my purchases? I do most of my shopping at Target now. If Wal-Mart has a problem with stolen merchandise, maybe they need to hire more in-store undercover security rather than intimidating their customers as they leave the store. Do they think that after I go through checkout, I had time to steal something within 20 feet and 30 seconds of the exit door to add to my bags? | |
| jennifer long | 10/24/11 |
| I am very disapointed in walmarts layaway. I went there to spend a minamim of $900.00, when i went to the layaway counter i was told if anythng of the items are under $15.00 i can not put that on layaway. Needless to say, half was under the 15.00 requirement. I told the girl it was not her fault but i am very upset. I will NO LONGER shop @ any walmart. I went to kmart and spent even more than I planned. Kmart will get all my business now. I think walmart needs to rethink their money making ideas. They just lost out on alot of my money. My family also has alot of children and realatives, they also are now going to go to kmart or else where since you can not have anythng under 15.00 on layaway. I am very upset and disapointed. And this walmart would be located in altoona ,pa and the other one in newry,pa. I tried both!! | |
| Joyce | 10/22/11 |
| Your somerset,ky walmart has some of the rudest people ever i shop there twice a week during 3rd shift and the csm june, i have seen her scream and humiliate one of the cashiers i thought you weren't allowed to yell at anyone in front of customers do you know how many times myself and the other customers want to hit her for being a total sadistic satan to this poor girl she needs to be fired!!!Before we quit shopping there | |
| j.a. | 10/22/11 |
| I Have a few questions to ask? Why is it that everytime i go to Wal-Mart in Maricopa Arizona I See And Hear the MANAGMENT DISRESPECTING THE HARD WORKING ASSOCIATES? THE MANAGMENT GIVES THE ASSOCIATES AN OVERWHELMING AMOUNT OF WORK TO DO. THE ASSOCIATES ALWAYS HAVE SUCH A STRESSED LOOK ON THEIR FACES. THAT IS A SHAME. SO WHY CAN'T THE MANAGEMENT HELP OUT THE ASSOCIATES? OR IS IT THAT THE MANAGEMENT HAVE IT IN THIER SWELLED HEADS THEY SHOULD NOT GET THEIR HANDS DIRTY? WELL I CAN SAY THIS THE ASSOCIATES WORK EXTRA HARD. MANAGEMENT YOU SHOULD REALLY BE ASHAMED OF YOURSELVES. GET YOUR LAZY SELVES AND HELP OUT. I PROMISE AFTERWARDS YOU CAN WASH YOUR HANDS. | |
| Dyanna Marquez | 10/22/11 |
| I am very upset with Walmart. Every time I go the price on the shelf is defendant from what it rings up and when you say something to the Crasher"s they say they don't have time to check ..I got very mad and went and spoke with a member of management and showed him the wrong price. Was told it would be fixed right away. I went there today same thing still wrong price still up witch means the manager lied to me when he said he would take care of it! | |
| David P Salle | 10/20/11 |
| My wife has had major ear surgery and she has been directed to take sudafed for ear congestion. My wife and I of 41 years have always purchased your generic sudafed 30mg tablets box of 48. Up to just recently we have paid $3.16 per box. Yesterday we bought a box of 48 of equate suphedrine 30mg, number 48 and the price was doubled. To over six dollars per box. Up set when I got home I called King Soopers in Englewood Co. which is close by us and they quoted their price for generic sudafed to be $3.16 per 48 of generic sudafed. Why double the price over night? Is Walmart too anxious to up their prices in this recession. Are we going to see more products double in price over nigt? Please explain if you will,if you can. Thankyou. | |
| Norma Jean | 10/19/11 |
| I avoid Wal-Mart to do my grocery shopping. There are never enough check out lanes to accomodate customers and all of the lanes that are for 20 or less items is full with customers and their cart full of items. You would definitely have a lot more people shopping if you had more checkers. Instead people empty their baskets because while they are waiting to check out they start to think "Do I really need this". I know that alot of my friends say the same about your store, so I am not the only one! | |
| Amanda | 10/19/11 |
| Around 9/1: Three stores in the West Valley, Arizona Area (91st & camelback, 75th and thomas rd, dysart ave & rancho santa fe) had the registry machines either down, unable to print, or managers couldn't fix/work them (for baby registry). Half the people who attended the baby shower couldn't print the registry or the walmart associate didn't know how. First I talked to Anna at the 95th and camelback store who blamed it on technical issues and we no help. She directed me to the Market Office, to Stephanie @ 623-780-7580 who said she would discuss this unpleasant experience with the stores and would get back to me in 2 days. Did I hear from her? NO. I called her back and left a message with a gentleman, left my number. Did I hear back? NO. Grrrreat service. Grrrreat follow up. A month and a half later, now sad. THEN on 10/7 I order a simple 5x7 photo collage for Daddy (who is deployed) thru walmart.com, through site-to-store, and it is expected to arrive between 10/14 and 10/18. I call on 10/19, talk to the store and its not there. Get this, Anna says the Fujifilm company (who makes the photo products) ONLY delivers when there's enough orders! Maybe once a week, maybe every other week. WOW. She directed me to Customer Support for walmart.com and the rep said it was "lost" and issued me a refund. Sadly my sister (for the shower) is in the military and Daddy is deployed. Half the stuff they got for the shower wasn't on the registry. What a waste. I discussed a gift card for the inconvenience with Stephanie, did I get a follow-up? NO Thi photo collage had an adorable photo of sister's baby bump with Boo! on it for halloween to send to Daddy. Will he get it now? NO. Because its "lost". THIS is walmart? Good job. | |
| Elizabeth Fitzpatrick | 10/17/11 |
| I visited the South Philadelphia location. I was a little disappointed at how chaotic is was due to construction. No one was very nice and they were all seeming to be so busy. But this one young lady so full of energy so full of life she made my trip worthwhile. Her was Theresa Coleman. She was such a delight she practically shopped with me and my disables mother. She made this horrendous trip a delighr. I remember the same girl fron BJs and she had that store on point. She is an excellent employee. I do not believe she is just a sales associate. I encountered quite a few managers who don't possess her customer service skills. I will be calling to inform walmart of their wonderful employee. I want to bring her aboard my team but she is so dedicated to walmart she turned me down. I am a buyer for Macys and a few other businesses. Walmart needs to take advantage of this young ladies talent quick. Because if i can she will be aboard my team very soon. People like her make you feel as though you made the right choice coming into that store. Hopefully you will take my advice before she is gone. Thank you for letting me share. And i will be in touch with the store. Store 2141 as long as they keep people like Ms. Coleman. The new super center should be a success. | |
| Jose Zambrana | 10/17/11 |
| I was working on the nigth shift on maintenance, at Kearny NJ. My supervisor always was thaking me out of what i was doing and giving me a diffrent job to do. I never refuse to do it but then she start complaining about me not finishin my maintenance work, then i told her that i never finish because she alway is stopping me from what I am doing and then expect me to finish my job on time. Last week she came and told me stop what you are doing and go an do this other job, I tell her NO i have to finish this firsth and she told me, ( I tell you what to do when to do it and where to do it) That makes me fill Like s#%$#it, I tell her that i am not doing that and she take me to her office and told me that i was fierd, so i just sit down and she was doin a letter for me to sign it, then she start screaming at me she call the Support Manager, we start to arguing and he push me. I told him not to push me again and told her to give me the letter so i can leave. I wolud not recommend no one to work at KEARNY NJ WALMART, all the manager and supervisors they think that they are dealing with slaves. Her name is CO-MANAGER - BROOKE KUSMA and SUPPORT MANAGER - EARTHUR SABB. | |
| Mark william | 10/14/11 |
| Walmart is a very big company with lots of problems around the world. I read all problem that people had talk about to me they look like small problems that can be fixed with caring team worker that walmart can hire. Wal-mart corporate headquarters is very big ,but they have to be smart. With out people we would not make it in this world. We love the people stay strong. | |
| Tonya | 10/15/11 |
| i was at the walmart in tulsa okla and i had tripped and fail and their was a person that worked their walking behind me and he could not locate a manager for 20 minutes i sat their in pain while he located one he seen everything then the manager stated that she did not see any visable water or residue but my pants leg was soaking wet and even my boyfriend and the other worker seen it she states that she would send in the info into her boss and they will contact me but im in so much pain i dont know what to do | |
| Wal-Mart In Memphis, TN | 10/16/11 |
| Wal-Mart on Austin Peay Hwy is under paying their employee's all the managers work together and team up on us and try to get us fired so they can have more money towards their bonus. Ron-J is the worst manager their they need to fired him because he talk to us any kind of way. But that's not the sad part when we enroll into the 401k when we quit or get fired we won't be able to get our money out until 5-7 years later. WTF????? I dislike this job but it pays bills so with that being said goodbye.... | |
| john doel | 10/13/11 |
| Why is it that good long term associates don't even get told by store manager that there job that they have been great at is being fazed out by home office. They have two choices take a less pay grade and never get a raise Because at a lower pay grade u are maxed out with no more pay raises.other option is quite which is what they want.Greaty for them they save money and live better. Great to work at store 1759 gloucester Va | |
| Glenn | 10/13/11 |
| I sent an email last Thursday 10/6/11 to the Hudson FL Walmart Location to express my poor customer service I received from a Manager named Simone..I was hoping to receive a response, however, I feel that store just placed my email into the delete bucket since I was complaining about a manager..So I am now sending this to the Corporate Office with hope of some type of response..This is what I wrote..Last Thursday 10/6/11 I shopped at my neighborhood WalMart and spent $130 in the Sporting Goods..We needed food supplies so we shopped and went to the front register..A person was checking out and had several coupons..one coupon was not scanning..so we waited for approx 10min until Simone showed..We waited for another 5min while they kept scanning the same coupon that would not work..no other person was in line but after5 more minutes 2 people was behind me in line now..more minutes past and I asked Simone if I could move to another register since this one was occupied..Simones response was YOU CAN MOVE IF YOU WANT. No Empathy or Acknowledgement for my concern..This was very unprofessional and I walked out leaving approx $70 of food on the counter..I ended up going to Sweetbay for my food supplies..In all my life shopping at WalMart..from VA,NC,FL 20years of shopping i have never been treated so poorly..Simone may need some Customer Service training..She has left a bad feeling in me about Walmart and I am reluctant to return..I have discussed this with others and they were shocked on how I was treated..I spend hundreds of dollars every 2 weeks at WalMart..I loved WalMart..until Simone ruined my day..If she would have took the moment to help me I would not be writing this..I even called from the parking lot to complain was placed on hold and noone returned..very bad Customer Service..please have this addressed | |
| Matt McAustin | 10/13/11 |
| Dear walmart. I really appreciate what your company is doing to help out the environment. Your goal of supplying by 100 renewaable engery is great and i think that you should be rewareded for it. No waste emissions should be the goal of every company out there. I also really like how you guys are trying to bring sustainable products to your stores. Walmart is continuing to stay on track. | |
| man dingo | 10/13/11 |
| all of you people with negative things to say mostly the cat talking about chopped olives get a freaking life..... wow really you have nothing better to do than run your trapps about freaking olives.... piss off... i am no way shape or form involed with walmart sotre or the corp.... but really get a life | |
| K lei | 10/14/11 |
| I just live how Walmart can take your cash with no problem. When you need to return something and lise receipt do you get your cash back??? Why no. You get a store credit. How sorry is that. | |
| Tim Santos | 10/11/11 |
| On September 30, 2011 I was at the Wal-Mart store on 5821 Antelope Rd, Sacramento, CA when I noticed two homeless guys in the grocery section of the store with their adult pitbull in the liquor aisle eating food and drinking a Gatorade, I told my wife that I was really surprised that Wal-Mart allows on service dogs in the store since they sell groceries. I tracked down an employee at the end of the freezer section and told her about the non-service dog that was in the store and she told me their isn’t much that they can do because people sneak dogs into the store all the time. I told her that the pitbull was full grown and they couldn’t hide the dog so they walked right past the greeter and again the employee told that they can’t do much. While I was talking the employee, I noticed the guys walked past other employees and nobody said anything to them. When I told her that the Health Department would like to hear that this store allows non-service animals around the food, then the employee followed me to try and find the guys, but at the time the guys saw us and they were avoiding us. According to my debit transaction with my bank I was Customer #8202 and the Purchase #481109, so if you review your security tapes prior to my purchase you will see everything. My wife (Wendy Santos) posted a comment on your Facebook page about this. If you have any further questions, please to give me a call at (916) 333-3521. Thanks, Tim Santos | |
| sebastian melmoth | 10/11/11 |
| Stop giving them money . I assure you they will not change. I work as a supervisor for one in the dirty south. There is no excuse for an associate to be a Cockmaster just because the upper eschelon of management are dicks to them. So close to Xmas (where we get to see the average 500# customer destroy the store and let their kids run all over destroying things. The more frivolous returns we get really kills us and takes more time to save it.) This is the time that brings out the worst in people and shows just how hypocritical the religious ones are. I hate the job as it has made me lose what little hope I had. Wally world is cutting hours when we need them the most. Is it any wonder people steal so much from us. It affects us all. I must get out before I lose my mind. It's not a place for tje educated. The dregs of society disturbs me they get all this free money from uncle Sam they're basically sucking him off for the green then turn around and get into those liberal sux welfare programs just for more money. I suppose they think of children as a commodity. Well my rant went off course,bottom line is if you have to complain this often STOP SHOPPING THERE. THEY KNOW THAT THE ECONOMY IS BAD. AND THAT IF YOU SAY YOU WON'T SHOP THERE AGAIN,WELL 90 % ALWAYS COME BACK. YOU ARE THEIR BITCH YOU'RE HOOKED AND WILL BE BACK FOR MORE. THE WAY THAT MANAGEMENT TALKS ABOUT YOU IS FUBAR. I'M JUMPING SHIP U SHOULD AS WELL. IT'S ABOUT AS AMERICAN AS VEGIMITE . I KNOW LOTS OF SECRETS ABOUT THAT PLACE. PERHAPS I'LL SHARE THEM ONE DAY. ONE nugget is that the letters written to the president never make it past district let p alone regional or corporate . It's just bumped back down to the offending store to take care of. I apologise for the length of my rant. Bad day at Walmart . As a supervisor I try to connect with the customers because home office doesn't care about us. Don't fall for their tricks and do not compromise ur morals for them everyone is stuck tight to a budget they know this and exploit it . Company is also indirectly responsible for low wages job loss and the fact that products don't last as long due to their strongarming. | |
| unknown | 10/12/11 |
| Walmart I don't know if your reading this, but I'm going to be truthful and spiritual as god would ask any of his godly children to do. Take it as a Joke, laugh, say in your minds oh I have nothing to loose, I've got money, look how I live. I'm here to tell you as a true Christian and threw gods words as I looked on this internet never worked with this company, I wouldn't ever threw grace of god. That here to say you may have your fortune, the little power on earth to do your dirt, hurt people, lie because the devil has you so blind to fact you to whom in company may be reading ask yourself are you saved, if so are you doing what god asked of you. Because everything you've done the company has done to people sad to say its already being done to you. Judgement day no one is exempted, worse sin and of human death is money and lies. You will never and can never over power god, he has all our lives believe or not we are all held accountable no matter what odd or no believe you may have. Cannot take fortune to your graves no one csn only thing we leave with is what you've done. As a Christian threw god I'm giving you this message tgrees him because as much sin you've called to whom may concern don't wait till your time to regret what you all in higher walmart job positions have done we all answer to god want or not its your choice no church no Christian can assure you punishment or assure its sin sure we all and the company who all involved will know when gods rod is spared upon you individually and company whatever happens sure you all know we all know gods punishments. I'll pray for your company I most certainly will | |
| | 10/12/11 |
| I E Mailed Wal mart in the am on 17 SEPT 2011... ,16,17 SEPT 2011 TO:--((wal mart)) Inc., everything thats wrong with ``your`` service, your stores and your employees happened on 16 SEPT 2011 at 5:20 pm CST-_I had 3 items that all I wanted to do was buy and then be on my way/ I*v mentioned since your store at 2500 Western, Chicago, ILL., opened--That many of your employees don*t seem to know how to treat others, especially customers. Well: you were true to form the 16th SEPT, 11/ @ 5: 20 pm____The Problem was this : as I was trying to check my things out I got tired of your clerk or cashier or associate Deliberately Mis understanding every thing I said. I asked your stupid clerk who was acting just a little too grand for my taste, I asked what am I speaking here chinese or is it you*ve got a hearing problem/ I told your clerk directly I don*t have time for your cute coy games all I want to do is pay for my goods and get the hell out of this stupid store / if you don*t mind.___ And with that your cashier-[ Ms: Thinks more of her sell then is warrented,]] calls Security. And I*m getting bum rushed out of your stupid store by your security guards that are prety much a black though inferior version of Abbot & Constello. Isn*t it always the way that some nurotic woman calls a cop when some man does not tow the line. Bottom line your woman clerk had no business acting like a fool with me in the course of my transaction. I don*t come in to the great Wal Mart to play games with fools I come in to buy and then leave. {{ 28 SEPT 11/ Edit ) Last I heard my attitude isn*t against the law. So what the hell is multi million dollar Wal Marts Problem not to mention what the hell was the problem with your barney fife security guards harassing me and assulting me, just because your stupid nurotic clerk sicked your ``rent a cops`` ON `ME`!! --- WHY was I being RUN out of the store and assulted by an over weight “Rent A Cop”,just because `this` women clerk most likely 1/2 my age or less DID not like the manner in which I expressed my self?? _____ When I want to conduct business and the clerk is amused by my manner I take exception, for I*m not there to entertain/ I*m there to buy/ I don*t aspuire to be Eddie Murphy or perish the thought Chris Tucker, I aspire to be Malcolm X.... for the clerk must remember I don*t care about them, I don*t intend to impress them ,all I want is my goods no static no delay, debate over. And I f I can not get what I want after asking for it reasonably then I*m on the defensive and you*ve lost any respect I may have given you previously/ in my 16 SEPT 11 E Mail I told Wal Mart.. If Dear Sirs I have to take you all the way to the Supreem Court I will one way or another impress upon you that you don*t mess with or harass me ( J.E.S.)= Mr. Consumer Sir just because you think you can get a way with it Am I making my self clear ? I*D impress upon Wal Mart its my right as a citizen to decide if I*m going to go there or shop there it is not (wal-Mart)’s security guard’s job or right to throw me out of the place just because he has decided he does not like me. for I doubt I*m dealing with an Einstein in this instance. There is no love loss here,I don*t think much of Wal Mart to be honest, Its now their turn to impress me. END 12 OCTOBER,11 END In the mean time... Can I sue Wal Mart for (one )violating my civil rights. I can*t sue (wal mart) for being inapt, incompetent ect ect. | |
| Dorothy | 10/12/11 |
| I tried to contact someone/anyone live to question a money card I got in the mail ALL IN SPANISH to find out why it was sent to me. I could tell that it said something about $10 so I pushed the number for balance, only to find out I had a nearly $3 overdraft when I hadn't even used the card. I could not get anyone in the money card office even though their message said they were open 9-5. I only got a recording. DO NOT TRUST BUYING A VISA CARD OR ONE YOU GET IN THE MAIL FROM WALMART. | |
| Shelly Moyer | 10/10/11 |
| Very Angry and Disappointed Customer!!! I was in the Mt. Airy Md, store. I just moved to the Maryland location and I was looking to purchase a gas grill. I went straight to the Garden center and looked on the patio portion of the store, and found several grills that were too small for my large family, and at the end of the row there I found a Brinkman 5 burner grill, which had a price tag of $150.00 that was marked down from $248.00! I was exstatic, to find a grill that I could afford as a single mom, which just relocated to MD. so I took the tag from inside the grill to the counter in the Garden Center and told the cashier that I would like to purchase this grill. He asked where it was and I showed him. He said Im sorry Mam you cannot buy this grill, another sales associate is going to buy it.!!!! I said I have the money NOW, and I cant buy it, but an associate can?? I asked to speak to the manager, so the cashier got on the phone and wxplained the situation to him, and I asked him to come back and talk to me about it! So I waited about 15 min, he didnt show, I had to get a lock for my door and I asked the cashier where the locks were and told him I would be right back, in hope that the mamager would be there when I got back. So when I returned I asked the cashier if he had come yet he said he was just here!!! I don't know if he was telling me the truth or not, but I asked where I could find him. he said he didnt know. I had to go home because I have children to take care of and he had waisted enough of my time. But I know I will NOT make any major purchases in any Walmarts any time soon. The associate who was buying the grill just happened to be the night manager on duty, Steven Fairfax! I have photos of the grill and the price tag that was on it!! I dont know what your policy is on employee vs. customer purchases, but I know they have lost a customer here, and everyone that I can tell I will warn them about Walmarts bad practices! Signed, Shelly Moyer 418Windy Knoll Dr, Mt Airy MD 21771 | |
| ali | 10/8/11 |
| I’m getting sick and tired of the employees you guys have. I have $150 in e-gift cards. I am I have tried to order this router 3 times already. The first time I ordered it you guys cancelled it. I tried to order it again from a different account and have it picked up in the store and it was cancelled. When I called you guys the person told me that it was cancelled because" they ran out" even though I was in the store that night and they had at least 2 of them sitting on the shelf. So she told me to just have it shipped to my house. The next day I ordered it again and picked to have it shipped to my house, again it was cancelled. When I called back the lady told me she has no idea why it was cancelled but that I should order it again, I told her to let me talk to a manager. When the manager got on the phone she was as useless as a rock, she said she doesn't know why it was cancelled and that I would have to talk to the billing department, I asked her to pass me through to them and she said that they don't talk to customers directly, and I would have to wait for them to call me back when they want. If it weren’t for the $150 dollars in e-gift cards that I have I wouldn't even bother purchasing anything from you guys just because of this reason. I’m sorry to say but your customer service sucks!!!!! | |
| Sunni Parr | 10/8/11 |
| Just wanted to say thanks to an employee that worked in the ice-cream section in Amarillo Walmart on 27th-79103. He said his name was Jim and his manager is Jim Sanders. He totally went out of his way for me. Everytime I see him he's always working hard. I don't really like this Walmart , but he's a great employee!.... He needs a raise for all the crap he has to put up with. Zero stars for this Walmart but 5 stars for Jim!!! | |
| Craig Carlson | 10/7/11 |
| I am writing about the Walmart in San Jose, Costa Rica. Everytime I go in there I see scores of employees standing around doing nothing or flirting with another employee or talking on the cell phone. Then when you ask a question most of the employees act as if they are indignant. Unlike Walmarts in the U.S.A., prices on a lot of items are not cheap and cheaper prices can be found at competing super markets. Also, customer service seems to be severely lacking in Walmart Costa Rica. This store has way too many employees and the managers can never be seen on the floor. I'm especially concerned because these conditions at Walmart San Jose Costa Rica will give Costa Ricans the idea that the U.S.A. is the same way. You corporate types need to come down here and see for yourself. I would fire the manager and give the employees training in customer service. | |
| CRO | 10/4/11 |
| Walmart Money Card is the biggest joke in te world! My husbands Veterans money is always deposited here for 2 years! I never authorized a transaction for $880 from Direct TV....yes $880!!!!! I was told it would take 10 biz days to get back IF it was in my favor! I have never seen anything liek this. A normal bank will give the money back within 24 hours, I will be goinf back to a normal bank. I was told - IF IT IS IN MY FAVOR!!?? This is not money we can just give away. I asked for a supervisro 3 times. Was placed on holfd for more than 10 minutes each time only for the rep to come back and tell me there was no on e available...how can there be NO ON@ AVAILABLE? Is this even a real card or bank?? I will be closing this card as soon as they give me money back and if they do not, I will be seeking a lawsuit against them. | |
| Heather Cox | 10/5/11 |
| Wanted to give Jeremy Cline and Adam in electronics at Dawsonville Wal-Mart a huge thanks! My laptop recently crashed and was mailed in for repairs to WArrantyLogistics. According to them my perfectly taken care of computer was messed up because of accidental damasge that they claimed my replacement and repair warranty did not cover! after three tries with the person in charge I gave up and called Wal-Mart. The two guys mentioned above were a great help and got my computer fixed!! Thanks so much!! | |
| George l | 10/5/11 |
| I am very displeased with walmart jacksonville north carolina on yopp road I was on my way into walmart to buy a flat screen tv and groceries 4 my new house I work at night time so it was around midnight I always carry my pistol with me for my protection this is a open carry states I was greeted at the front door by the manager and was asked to leave I explained to him about the open carry states policy and there was no sticker in the window saying I cannot carry my firearm he still persist for me to leave I spent 432 dollars in groceries at food lion the next day and bought a 2700 dollars flat screen tv at best buy both stores will allow me to carry my fire arm I will no longer shop at walmart until this issue is resolved feel free to call me 9105816312 when you decide that you want my business | |
| lori l. | 9/29/11 |
| I've been getting calls from Walmart headquarters or this is what they are saying. They have called several times today stating that Walmart picks several customers a month and send them a 500.00 Walmart card and all I need to do is pay $1.978 shipping and handling. The want me to give them a credit card number. I refused. Walmart needs to be aware that these people state that they are Walmart headquarters. | |
| Dee Mankins | 9/29/11 |
| CORPORATE GREED...I have shopped at Walmart for years and years because your prices were better than other stores. However, I am now a FORMER Walmart shopper. I live in Conover, NC and shopped at either the Zelkova Dr. store or the Taylorsville store. I will no longer shop at either one. I am a senior citizen and get a small Social Security check so every penny has to count. I am just sick about the fact that every week when I go in there almost everything I bought weekly has just kept going up and up from ten cents to twenty-five cents or more every week! It is disgusting. There are several people I have come to know who shop on the same day of the week that I do & they are just as horrified as I am. It's all they talk about. Especially when a name brand is cheaper than the Great Value brand. What's up with that??!! Three other things that totally aggravate me are 1) the produce at the Zelkova store is bad, bad, bad. I am so aggravated when I get home with potatoes or onions that are rotten in the middle and I have to throw half of everything in the trash. Often, the smell is so bad in the produce dept. that I don't even bother getting anything. I'm not saving money if I have to throw stuff away when I want to use it. None of the clerks, especially one old fart there, even want to listen when you point out to them that the stuff is rotten...they just shrug their shoulders & don't even bother looking at you when you're talking to them. They couldn't care less! For the past few months, I've made an extra trip to another store to buy produce. 3) Down-sizing of products is ridiculous...everything is much smaller but it costs a lot more than the bigger sizes did. You used to be able to get 5-6 sandwiches from a can of tuna; now you're lucky if you get 2! You could get a bowlful of jello from a package; now you get about 2 servings. Cereal boxes are still the same height, but the boxes are much thinner, front to back. Toilet paper, paper towels, etc. are wrapped looser on the rolls & the paper core has been made much larger so we keep getting less and less for our $$ all the time! Do you all think we're stupid and we don't notice?? I could go on and on with examples like this. 3) Your so-called "rollbacks" are a joke...you roll the price back a couple cents on some random items, but then you jack the price up on the essential items we really need & must buy each week. I'm going to shop at major grocery chains because I'm sure I won't spend any more each week (probably will spend less) than at Walmart. It's not worth shopping there anymore, especially for inferior produce & products. I used to think Sam Walton was a hero for the American people, but when he died, I said things would go downhill at the Walmart stores & they have...IN A MAJOR WAY. There are 14 million Americans out of work who can barely afford to feed their families (& some who can't)...and you people don't care! You've got jobs - to heck with the rest of us. So, just keep jacking those prices up every week so your executives can get their astronomical salaries and exhorbitant bonuses every year! CORPORATE GREED IS ALL IT IS. I will say "Sayonara!" to Walmart & take my business elsewhere, as I suspect many others will do, as well. | |
| Teresa Young | 9/29/11 |
| pharmacy dept I thought that walmart was suppose to be the cheapest place to get my scrips wrong i went to Walmart to get some scrips filled called the next day to find out the price and boy was i glad i did they gave me a price quote of 203.27 i almost fell out of my chair I knew this was wrong because i had gotten the medication from my local brook shire bros for a lot less that that so i had id transferred back and for all four of my medications was 49.47 verses 203.27 at Walmart I wont make that mistake again no more Walmart for me | |
| Angry Customer | 9/29/11 |
| I went to the Wal Mart in Oklahoma City 1801 Belle Isle Blvd Oklahoma City, OK 73118 I walked in the store to purchase my nephew birthday gift in the "TOY DEPARTMENT" as I was leaving my sister and was cut off at the exit by a white undercover yelling at me saying "you stole make-up from the cosmetics department". I said sir I didn't go into the cosmetic department, he said yes you did. He said empty your pocket out right now. I proceed to empty my pockets, guess what NO COSMETIC just my cell phone. He said well where did you hide the stuff at, I saw you stealing. He then walked off and his manager AMY said ma'am he's just doing his job. My question is does he accuse all black people that come into the store, especially one that never went to the cosmetic department. They will hear from my attorney. T. Watson | |
| Doctor Wylie FL, And WI | 9/30/11 |
| WARNING PAIN MEDS Complain, Complain, Complain, Whine, Whine, Wnine. Lorie B, the pain med patient/ Pharmacy customer. You get what you pay for! As for Prescription Pain Meds AND other Medications, There are Laws your Doctor and Pharmacist must abide by or we lose our ability to Practice, by that I mean WORK. The laws to Prescribe pain medications for Doctors and Dispense By Pharmacists change frequently. These "CHANGES" that now include a monthly urine Test to be sure the drug is in the patients system and if not in the patients blood the supposition is The patient is sell the controlled prescription. You do have to get a written prescription to Hand to the Pharmacist. Your Doctor is breaking the law if he/she does not MONTHLY Make you have an appointment, physically exam your areas of Pain and take your blood pressure. Yes this is at the Patients cost, if you don,t like having to pay for a monthly visit to your Doctor Call OBAMA. If you complain every month to the Pharmacist and Demand your a pain in th a... A monthly pain- in- the- a--.most Doctors even Board Certified Specialists in Pain have stopped treating Pain patient, too much risk. Suk it up and abide by the Law, your lucky you Have any Doctor or Pharmacist the will tale care you monthly. As far as customer service issues at WalMart, what you want cheap good great service for below Manufactured prices, below wholesale price. Now that local mom and pop businesses that supported local business to business Are bankrupt, ruined and shut down your crying that you don,t get catered to and that the merchandise Is not abundant, give me a small break. You get what you deserve. Those local businesses that shut down after generations of hard work and dedication and sacrifice to grow their business will never exist again. Quit your complaining. If your lucky enough to have a new Business open in your area, that hires, and really cares, pay the extra couple of cents for thier Product because they care. Shut-up, Put- up and take what you asked for, it's too late now, WAKE UP America, look who owns your local 7 / 11 and Motel 8 Dunkin Donuts amd 90% of your Dollars spent there go back to India. | |
| Susan S. | 9/30/11 |
| The Walmart I used to shop at in Austin, Texas, just recently decided to convert the entire makeup section of L'Oreal to spanish from English. I was quite shocked when I walked down the makeup isle and couldn't read the words, descriptions, or advertisments because they were completely in spanish. When I motioned for an employee and asked her why everything was in spanish and not English, she told me that English is NOT the offical language of America and that they aren't obligated to put things in English. She said most of their customers were spanish speaking and they were going to cater to them from now on. I was appalled and personally feel discriminated against, since I am in America. English is the predominantly spoken language. English is the offical languange in most states (apparently not Texas), and the Declaration and Constitution were all written in English. The employee told me that if I wanted to know what something was I could look at the pictures and "figure it out." I then asked why non-speaking English people couldn't do that. She said that it's a free country and why should we deny spanish speaking people that right. Huh? So, you're going to deny the English speaking Americans? Well done Walmart! Well done! Thank you store manager Tammy Jackson for bringing this all to light. Thank you Tammy for taking the stand and publicly declaring your support of NOT multi-lingual or dual cultures, but for picking one and excluding the other. I can't believe it took me this long to realize what a joke Walmart is. My husband and I are upper middle class. . . far too classy for the low class support of Walmart and their regular consumers. There is a reason they are gearing to the lower classes, and it's because that's who can afford their stuff. I should be shopping at Target with the likes of Michelle Obama and the rest of higher society. Without Tammy Jackson's brilliant change in the make up department. . . I would not have realized it so soon. So, thank you Walmart for showing me that I TRULY do not belong there. I can afford the better stuff at other stores, and I don't need to try and save money by shopping at Walmart en espanol. | |
| Elenor Morgan | 9/28/11 |
| I purchased a Walmart Money Card brought it home to activate it on my own home computer and never received the card. When I called to inquire about the card I was told they could not issue me a card because they could not vertify who I was. The person was overseas I know for sure I put in all my correct personal information to validate who I was where does the information go? The proper thing was to inform me in writing that they were unable to process a card for me not wait until they start charging fees while still waiting for the card. This is something that customers who purchase these cards need to know that there is a possibility that you (the purchaser of the card) may not receive a card you will have to call to find out for sure. Puts us all at risk for fraud because we do not know where or who is getting our personal information through this card. | |
| Barbara Peay | 9/25/11 |
| While shopping your Antioch TN. facility this morning at around 10 AM, there were several people standing in line to be checked out, I went to your service department to have a manager paged. Manager at this time was Gregory Tunstill, I waitied for about 10 minutes for him to appear to the front of the store and then gave up. Another gentlemen had been waiting prior to me. There is not a good excuse why a manger does not present themselves and should by any menas have more than 2 lines open for people with more than 20 items. | |
| Trish | 9/25/11 |
| I have become used to the fact that when I go to Wal-Mart in my neighborhood, I'm not going to get stellar service but I'm getting so tired of it. I had a very rude cashier today. I didn't get her name, but it was Store #1261, Op# 6716. She was trying to prove that the coupon I was using didn't match what I had bought. The coupon was for ANY 2 Schick disposable razors (excluding 2 packs). So I had gotten (4) 10 pks which came with 2 bonus razors. She said that I had gotten the wrong thing because it excluded 2 packs. I showed her that they were actually 12 packs. All she saw was "Bonus 2". I don't know why that made her think it was a 2 pk but that's beside the point. So then, without trying to scan the coupon, she left the register to go to talk to the Customer Service Manager to try to prove me wrong. She eventually came back saying that they had to be Energizer razors. Really? Schick is a product of Energizer. Clearly she nor the manager had any idea what they were reading on the coupon. As I tried to explain it to her, because nowhere in the fine print did it say what she was saying, she kept interrupting me saying that she would just get the manager. As we waited for the manager, she wouldn't listen to one word I had to say. She just kept saying "Wait for the manager". I was getting infuriated but I kept my cool. Finally, the manager comes over saying something about it having to be Energizer razors or that it had to come with batteries or that the razors needed to use batteries. They just kept grasping at straws. Disposable razors don't require batteries. I have no clue as to why I needed to explain this, but nonetheless, they didn't seem to know this. I turned the product over to show them both that it said "Energizer" in the fine print. They no longer had a leg to stand on and finally processed my coupons. As I was leaving, she made a comment to the customer behind me about the long wait, as if it was my fault. So I made a comment to my son telling him that it's instances like this that make it important to learn how to read. If she wanted to talk about me in a passive aggressive manner, I will do it right back. I have had it with how the cashiers can get away with treating people however they feel like it. As I walked away, she continued to talk about me to the next in line. Real professional. Being in a Wal-Mart in Fayetteville, NC, is the equivalent to being in NYC. I would know, I'm from there. There is absolutely NO "Southern Hospitality". My questions are 1) Why was I met with such hostility over using coupons and 2) What will be done in the future? If Wal-Mart can't find cashiers that understand policies or fine print, perhaps they should find more qualified people or stop accepting coupons. I have heard about people getting a hard time when they have used coupons at Wal-Mart but this was my first such experience. I'll consider this a lesson learned. | |
| Sarah Riddle | 9/23/11 |
| I sm an employee of Walmart. Contrary to the other people working at Walmarts all over the fountry, I am not wllowed hwving red hair. I was told having a color other than my natural hair color is against dress code. Why does this dress code only effect me and my body? I am very pissed off! | |
| Ralph | 9/22/11 |
| DONOT BUY THE EXTENDED 2 YEAR WALMART WARRANTEE AS I DID AND THEY REFUSED THE REPAIR ON 1 OF 2 NOTEBOOK COMPUTERS. THEY TOLD ME THAT THE LAPTOP WAS ABUSED AND NOT COVERED AND WHEN YOU READ THE FINE PRINT OF THE 2 YEAR WARRANTEE IT IS WRITTEN IN A WAY THAT IF YOU HAVE A SCRATCH ON THE OUT SIDE OF THE CASE THEN THAT CONSITUTES ABUSE. DONOT EVER BUY THE EXTENDED WARRANTEE ITS A YOU LOSE SITUATION AND DESIGNED TO GIVE THEM PURE PROFIT AND NOT SERVICE TO YOU. | |
| MICHAEL WALKER | 8/8/11 |
| I shop at your Eastlake Chula Vista, CA 91915 store. The store was recently upgraded to a superstore. Has a lot more selection. I supported the growth but your organization has failed at staffing your enlarged store. On multiple visits only a quarter of the checkout lines are open. This causes long lines and longer waits. My visit on 07 Aug 2011 took me 5 minutes to find my items but 40 minutes to check out. THIS IS POOR!!!! You must do better before I shop at your store again. I will recommend to all my friend, family and co-workers to not do business with your store until you fix this problem. MICHAEL L. WALKER | |
| Pissed off former customer. | 8/8/11 |
| I have recently purchased a lawn mower from Wal-Mart. I have had it for less than 2 months, although I keep oil and gas in it, the motor blew up. Trying to get somewhere with this sorry company is like trying to pull teeth with a pair of pliers. Their so-called customer service reps are the rudest people that I have ever dealt with in my life. As far as trying to right the wrong, they have been adamant about not caring about the situation. So, as I have told them, it will be a cold day in hell when I step foot in another Wal-Mart.Now, I have contacted an attorney and I plan on suing the hell out of them. I am done with this company. They are nothing more than dishonest, rude thieves. | |
| donald thomas | 8/8/11 |
| To introduce the situation i have is going to take a minute,my wife worked for this company for about 4 years,crappy wages,terrible management,generally it wasnt a very good job.she worked her way into customer service position after 2 or 3 years and seemed to be doing well until a co worker who was jealous of her started trying to get her into trouble in which again and again my wife was vindicated of any wrong doing.then the girl finally got hold of a higher up and they fabricated missing money from her shift,and used a camera which showed my wife emptying the cash drawers,which she did at the end of every shift and accused her of taking the money.the camera does not show my wife removing or stashing the money nor did it show her having anything to do with the money as supposedly it was under the drawer for some reason.which to me is funny because shouldnt it be in the drawer with all the other money?she was then fired and the issue was dropped until my wife started drawing her unemployment and the issue was then sent to prosecutors who then told my wife that even though they couldnt prove she took the money she should plead guilty for a lighter sentence and fined a total of 600 dollars and community service which she will also have to pay for. i used to think that wal mart was just being demonized but now i understand that they are crooks and liars and have no feelings for the communities or employees and i hope that they feel the loss of myself and my entire group of employees that will no longer be shopping there for our needs in the field as we now will be going to target.i am amazed at how vengeful this company has become and i must admit i hope that this economic downturn continues to affect them and this winter when my guys are on unemployment my "local hometown wal mart"will be picketed. hope this is worth the 600 dollars. see ya round | |
| JIM BUTCHER | 8/8/11 |
| 8-8=2011 PURCHASED OZARK SANDALS AT YOUR GRAFTON WV STORE AND 2 WKS LATTER ANKLE STRAP BROKE ON ONE WELL IF WAS JUST FLIP FLOPS WOULDNT CARE BUT THESE WERE NICE SANDLES I LIKED ! TRIED TO RETURN FOR NEW PAIR AND THEY SAID CANT RETURN WITHOUT RECIEPT. SO TALKED TO MANAGER AND NO LUCK AND SHE WAS VERY RUDE TO ME! I SHOP THERE ALL THE TIME AND AS I LIVE CLOSE AND LOVE WALMART! WHO DOESNT? ANYWAY IF YOU CAN HELP ME WITH THIS RT 2 BOX 370 GRAFTON WV 26354! THANKS! | |
| Angie Marks | 8/9/11 |
| I am writing about an incident that happened July the 9th of 2011 at the Minden, Louisiana Walmart. I will never go back you can bet your bottom!!! I was in the meat department and a man came up beside me moved so close that I had to move over. After a moment he left and the Walmart employee said "do you realize what he just did to you?" I said "who" she said " that man" I said "What" She said "he just took a picture up your skirt with his cell phone..he did it to another girl while ago,we have been watching him." I said have you called the manager she said called security...NO ONE in security came to talk to me.. I found the girl that it happened to first she was very upset and had a young child with her. NO ONE in security came to talk to her.. they found him in the sporting goods... but let him go..no name..nothing let him stay in store, shop,and check out.. I found Mr. Booker from security he said the manager said that was "all they could do".. even with 2 walmart employees as witness.He said he didnt know that, but they had 2 way radioes they were talking on. No police were called not with first victim and not with me. Even if they dont want to write a report they can still call police because they were witness to it. Minden Police think different..they know they should have been called, because when he walked out as the other victim did evidence went with them. I had to go to police department myself and file charges. We have 2 witness statements and limited tape cause walmart has several cameras and only 15 work?? Thats good for criminal not for victims or customers.I have enough for civil case. Minden police department identifed him with what tape, they have a detective having to go back today and getting the missing footage Walmart conviently left out. No tape of me.. humm thats nice... Walmart let a sexual preditor walk out the doors.. We know why now it was an employees brother. Thanks to Minden Police department we got him identified, the manager Scott tried to cover it up saying the tapes were not good, MInden POlice said they had great picture of him walking out and were able to get him identified. No thanks to your store secuirty and and manager. All other tape is limited or not given to police because I feel Walmart knows they dropped the ball.Shelly the Marketing lady over this store tried to cover it up and make excuses. THere is no excuse for what transpired. NONE!!! If I had know what I know now I would have called the law when I was in the store. I would have had the other victim there so we could have got this man right there. The walmart staff was following him the first time but NEVER called the law so it happened to me, thank goodness the meat department lady seen him or he would have got away wit it all together. The excuse the manager gave ummm Mr. Booker new he didnt know what to do.. Common sense would have told him to call the Minden Police and let them deal with the man..or I should have beat or tried to beat the crap out of him.. but I am sure I would have been the one to be arrested!! Mark that one in your books as failed security.. you need to catch up with technology and teach your security when in doubt call 911 especially with sexual crimes!!! Oh and coodoes for covering for an employee!!! Well her and her brother!!! | |
| S. Wade | 9/22/11 |
| In reference to store #558 in Salina, Kansas I would like to say that Wal-Mart Coporate needs to really really look at this store. The store in constantly out of numerous items, it's always filthy and it's amazing there hasn't been someone injured walking down the stained and slippery isles. This has been a rather recent developement, probably within the last three months. They never have enough people running registers but I always see 3 or 4 male managers standing around watching the their customers standing in line for 2 or 3 registers, do they not know how to run a register or are they waiting for someone to do it for them because they are "managers".? I've encounterd a few managers there, one named Steve and one named Eric who both were very disrespectful to customers as well as their own employees. I have been the subject of their disrespect on a few occassions (apparently they forgot that the customer is always right) and I have personally witnessed their disgusting behavior and language towards their own employees, especially the female employees. Someone should get a handle on it. Managers like these guys are what gives ALL Wal-Mart's a bad name. Not to be all bad there were a few managers there I've seen working at night who were helpful and courteous. It was when I was being helped by these good managers that I witnessed the utter disrespect by the other two in question. One female manager in particulare who was trying to help me, in my opinion could have had a good harrassment case if she had wanted to pursue it, and I would have been a witness for her. | |
| Concerned | 8/9/11 |
| It was in Summerfield Fl Walmart. A person in management was talking down to another associate. I step up and said shame on you slavery is over grow up. Then asked for help and never received it for she had to get someone to help me da! what about you . Oh I don't where it is. Wow she gets paid for doing nothing I guess.I looked around hardly no help in the store. I also wanted some pork chops would you know it they don't cut there meat slim pickings, not like public how you like it cut Mr customer. I nolonger shop at walmart. They have got to large for there pants. Save money maybe not always, then the long lines. | |
| AMBER | 8/11/11 |
| If you wanted to report a worker at walmart for being rude and not doing their job. How would I do this? | |
| M. GENTRY | 8/13/11 |
| Lousy customer service. Painfully slow cashiers. Gaping holes on shelves where product should be. Terminally long check-out lines. Guaranteed minimum 20-minute wait at Customer "Service". And since our local Walmart changed to a "Super" Walmart (trust me, there's nothing super about it), there is no more fabric department and they no longer carry countless items we used to purchase there. The topper is that NO Walmart store in the entire Valley of the Sun (Greater Phoenix, Arizona) - for the entire summer so far - has had the kiddie pools that EVERYONE here buys for our outrageously hot summers. People here usually buy two of them a month -one for the kids and one for the dogs. Walmart, you're a bunch of morons. We're done with you. | |
| Lawrence Wayne Phillips | 8/14/11 |
| The store in Bay Minette Al , " is worst store I have been in all my years ! Someone needs to do something , are close the doors ! | |
| Barbara Pocisk | 9/17/11 |
| * I was just in the Marion OHIO "Wal-Mart Auto Center, I needed 2 front tires, as the wires are showing around the edge. I deliver Newspapers 92 miles 7 days a week, and it's imperative I change those tires before 4AM tomorrow morning! .. I was told that I could not buy 2 tires, that I had to buy all 4, or they would NOT sell me any tires, not even one, not even 2 of the matching front axles! Therefore, I must go to work tomorrow in the dark at 4 AM, *Praying that my tires hold out one more day, maybe 2, until Monday morning! * I've never had this happen to me in my life, I've always bought 2 cars at a time, if I wasn't able to buy all 4 at the same time! Even Sears has put on just the front or back tires for me, whichever was the worn ones! Also the Wal-Mart in Upper Sandusky always sold me the tires I needed for my wear, and for my safety! * What is the World coming to!!!!! ? .. * No One Cares, NO ONE! Cares About Someone Else's Need! ( Needless to say, I have NO Family Member that Will Come Get Me, should I break down, They all Live Out of Town! - I will have to pay $60-80-to whatever they tell me for a tow truck, should I have a flat! I have used all my AAA, I haven't bought my card, yet, again for Winter. I do have a doughnut, but the price is the same, ( Outrageous - if it is a weekend wrecker call or before dawn! ) * This isn't even beginning to state what status my Job would be in, should I break down, and cannot get the Sunday Papers delivered! And, the disappointed customers, awaiting the Sunday News! * All Rural Routes, 92 Miles + ( out of town ) | |
| Stephanie | 9/19/11 |
| Finally after years of fighting in courts we got a super walmart in Henderson, ky. However shortly after opening it wasn't as great as expected. With 20+ checkouts at most 5-7 are open anytime I've been there. There has been several times lines have been backed into jewelry & only 2 lines open. Also with the new store many of the sections of the old store were not brought over to the new store. Examples no live fish sales (there is now betas but most or dead in slimy containers) & the craft section became smaller. Our walmart no longer sells fabric, few selections of yarn, beads ect. | |
| Terry Faust | 9/19/11 |
| To Whom It May Concern, Hello, I am the founder of a support group in Lebanon Mo. S.C.A.N. is Supporters of Children with Additional Needs. We are an all inclusive support group, any child with any diagnosis and their families. We have many families with children who cannot go to the grocery store without making prior plans for childcare at home or another person to help in a store. There is a wonderful cart called Caroline's Cart which will allow caregivers to shop without pushing a wheelchair at the same time. Many children are unable to sit in the carts that are provided, but not just the children with physical disabilities, Caroline's cart would provide a safe option for children who are ADHD, Autistic and have a tendency to "wander" in public. So many diagnosis would benefit from a cart designed to assist so many. I am requesting that all Wal-Mart stores please provide a minium of two carts per door at each store. Please contact Drew Long designer of Caroline's Cart at www.carolinescart.com, let her know that Wal-Mart has a heart,these carts are no more expensive then the electric carts that are provided for the elderly, and don't require charging. Many families and caregivers would be willing to shop at your stores if these were provided. Regards Terry Faust Founder of S.C.A.N scan4kids@yahoo.com | |
| Ina Willis | 9/20/11 |
| I Have been an employee of Walmart for the past three years. The store number where I am employed is 1448. My family and I have purchased a large amount of french bread from this Walmart store and it was always very good. But lately the bread has been of poor quality. I have asked the department manager what has changed and I was told that the vendor for the french bread has been changed from Pillsbury to a vendor by the name of Gluten Plan. My family has complained about the quality of this bread and some of the customers have complained to me as well. If possible could this issue be addressed at your earliest convenience. My family has asked that I purchase the bread from a different store and I am certain that there are other customers that will do the same. Thank you in advance for any assistance you may be able to offer with this situation. Sincerely Ina Willis | |
| Jeanne Porter | 9/20/11 |
| I enjoy the wal mart stores all across America, and when we travel we look for them. I have a suggestion for you. Our closest stores are in Bolivar, and Clinton Missouri. I am very reliant on health food. Why do you not put in an entire section of Bulk and packaged health food , like a healthy grocerie, with all the flours, grains, spices, soys ect that the larger health food stores have. I have to go to KC or Springfield to find what we need to cook healthy food for us. Hy Vee has done this, its wonderful. I know ther are a lot of us who would appreciate this. THanks for listening, Jeanne | |
| DScott | 8/16/11 |
| Those rich old owners, whether they believe it or not - their going to die soon: and guess what - they cannot bring a dime with them: their going to leave it all to fools; their children. When you do wrong for so long it will catch up with you: They will reap what they have sown - God will have the last laugh. | |
| kim | 8/18/11 |
| why does walmart charge extra for motor oil | |
| Coco | 8/19/11 |
| My husband and I ordered 3 items from Walmart online since they didn't carry those items in the store. I so far have not been very pleased with the service. 2 of the items we ordered on the 9th of Aug while the 3rd one was ordered a few days later. One of the 2 items was shipped on the 11th, the 3rd item was shipped on the 12th and the other one of the 2 was just now shipped on the 17th. The 2 items are site to store orders and will not be in the store for pickup until the middle of next week maybe and that is if they email me which they never do to let us know that they are ready for pickup. My husband ordered somethings from Newegg.com and believe it or not we had those items within 2-3 days. Walmart on the other hand.......it might be 2 1/2 weeks before we even see our orders if they even email like I said. They told me in an email that it takes 1-2 days for processing then 7-10 days for shipping to the store. It took them 9 days to ship one of them and another 7-10 days for shipping.......thumbs down to that! The 3rd item is suppose to come to the house but haven't seen it yet either. I stopped getting an oil change from Walmart because they will ask for your cell phone number but they have NEVER called me to tell me that my car is ready when I go to lunch with my husband or my Mom. I will be thinking twice before I ever order online from Walmart again. I will still shop there in the store but I want my items in hand when I buy them not waiting for them to decide when/if they are going to ship them. From a very unhappy shopper | |
| Ms. Mosley | 8/20/11 |
| I wrote this letter over a month ago to Walmart, and received a voice message from their assistant maneger Dave Walthen. It took over a month to try to reach him, and today I did. He did not remember my letter, he said that he would look it up on the computer and call me back in a hour or so and he did with the excuse that he did not have the letter anymore on the computer. He asked me the cashiers number and told me he would handle it and sorry for her being rude; and that was it. It seems as much money that is being spent at all of these Walmarts throughout the country that there should more done about poor customer service than just saying "I am sorry"!!! 07/12/2011 Walmart Corporate Office/Customer Relations Department 702 SW 8th Street Bentonville, Arkansas 72716-8611 Neighborhood Market by Wal-Mart 2305 N. Central Expressway Dallas, TX 75203 Mr. Shaba Varghese/Store Manager Dear Mr. Varghese, I shopped at your store last evening, (07/11/2011) about 2300 hours, and was met at the cash register by such a rude and insulting cashier, # (00001688). Per my receipt, I purchased 56 items, and paid $173.17 for my purchase. As you can tell, it would take a few minuets for me to place all those (56) items on the counter for the cashier to ring up. The first item I placed on the counter to be rung up was a large package of Bounty Paper Towels at $16.24 which cashier # (00001688) proceeded to shove over the counter on the floor where hundreds of your patrons have walked all day long. I would have overlooked this indiscretion if she had not been so rude after I finally placed all those (56) items on the counter and proceeded to take my already accumulated full bags to put them into my shopping cart to be taken to my car. Even though, I was collecting the full bags of groceries as fast as I could; apparently it was not fast enough for that particular cashier. Instead of her maybe helping me to place some of the full bags into my shopping cart; she stands there looking annoyed, and tells me, “ma’am could you grab your bags faster”. Her statement took me aback, I paused for a second, because I could not believe she had actually said that to me, and I proceeded to tell her no, I could not. Then, she started just throwing the remainder of purchases into the bags, and looking annoyingly at the customer behind me like I was doing something wrong; because I was not grabbing my bags fast enough to suit her. After, I witnessed this exchange, and the fact that she was throwing the remainder of my purchase into the bags, I told her that she was a rude young lady; her reply to me was indignantly, “I’m really not”. My deduction from this exchange is that this particular cashier that work in your store is ignorant because she has not been trained correctly, or she is just downright stupid. To top off her whole rude, and condescending act; as I taking my shopping cart to leave, she tells the customer behind me, “I am sorry about that”, like my purchase, and my patronage was less valuable than theirs. I have never been so humiliated in my life, and spending my money to done so is totally unacceptable. As long as that young lady or anyone that thinks it is acceptable to be rude and insulting to a customer is part of your staffing, I will never shop in your store, and I will tell my friends and family never to shop in your store. Sincerely, Mrs. Janice L. Mosley | |
| Christine | 8/21/11 |
| I am 69yrs old and one of my children, who has Downs Syndrom.He is 39yrs old, but does not comunicat well.Bill allso has Type 1 brittle diabetes and his health is fragil.He no longer can go to his favorit place Wallmart. When many of thoes who work at store 5190 in Phoenix Arizona found out ,the whole wallmart store workers signed a beautiful card and a card saying he was the number 1 customer. He was thrilled! It brought tears to my eyes. This is a special grope of workers! | |
| sarah smith | 8/22/11 |
| i have family that works at 1812. I have heard that the electric jack is not working and they have to pull the pallets off the trucks and some of them weigh up to 3000 pounds and some of the managers are just rude and don't give a damn about the hard workers and the corp. office should do that undercover show to see how it really is done at there stores and how some of there employes are treated | |
| listen | 8/22/11 |
| angry customer,we dont care about your olives neither does walmart get a life | |
| DF | 8/22/11 |
| I bought a Walmart visa and the card was activated but the security code do not work. cant buy a thing with the card,had I known that I would of had so many problems trying to use Walmart visa I would have never bought it. You cant return the card to Walmart and you cant use the card so I guess I'm out of lick on this one. Walmart you should be put out of business for giving out bad /fake visa cards. Makes me wonder what else is fake at your store | |
| Norma Jean | 8/24/11 |
| I thought a consumer was supposed to get a good deal on food prices at Walmart. Almost $5.00 for cream cheese, and just about $7.00 for Helmanns Mayo, and forget potato chips, $3.99 for mainly air, unbelievable, do you want to keep loyal customers or not? Perhaps you think you have gotten too big and no longer care about affordability for the average consumer. It's becomming way over the top, guess i'll start shopping elsewhere. | |
| royalone(Jacksonville,Florida) | 8/28/11 |
| I think It's Very stupid when you try to take back a defective Item to get a refund. They want you to switch it out instead of giving you a refund. Ok here's a perfect example: I bought a cd. when I got home and played the cd I discovered it was a defective. I took the cd &receipt back to walmart.They told me they couldnt give me a refund because it was open...Lol...however they said I could go and pick out the same cd and just swap....how dumb is that? Well it was just my luck there was not another cd like the defective one I'd brought in so Im stuck with a cd that doesn't work and 11.88 that wal-mart has taken from me. How bout that? On top of that I asked if I could get a roll of quarters and I was told I could not get them ...for security reasons(now that one puzzled me)Its amazing I go into this store 2 sometimes 3 times a week and deal with long lines,rude cashiers,deli workers who sometimes act as if they dont see you and dont want to help you and not to mention the nasty restrooms......good ole wolly world yeah right | |
| Cil | 9/16/11 |
| To the woman who was "perturbed" to find the shelves void of "her daughters" nutrition. What if there were a hurricane, tornado, flood? Did you ever think to feed your daughter naturally? | |
| Heather Queen | 8/31/11 |
| My name is Heather Queen. I live in Shelby, nc. My phone is 704-669-5814. I wish someone would please contact me. I just tried to write a checkand was declined. Long story short telecheck said it was because I had a bad check to Walmart in Shelby from October 2004. In seven years this is the first time I've heard about this check and I've been right here all along. So the lady at telecheck said she would transfer my to walmarts financial department. I was disconetted. So I called back I was then I was given a wrong number. So I got online I've called fifty numbers noone can help me! Noone can give me a working number or transfer me to someone who can help. I'm to the point of contacting a lawyer. How is that you people can claim I have bad check report me so that I have problems writing checks to other companies 7 yrs later, while leaveing no options to resolve the matter. This is unreal. You have 7 days to contact me before I get a lawyer. Thanks, Heather Queen Once again my phone number is (704)669-5814 | |
| MARTY LEWIS | 9/1/11 |
| I am very disappointed with the Wal Mart store in Newcastle, Ok. I can go in there for maybe ten items and come out with maybe seven or eight. This morning the sugar shelf did not have the size sugar on it that I always get. You can go the the check out register and there may be seven or eight people in front of you and no other register open, This has happened to me the last two weeks plus many times before. This morning I complained to the person in charge of that are and she just said they would have to train people for that position and that took twenty hours training. Why do the not already have some people trained? My time is important to me and I do not like to stand in line for an extended amount of time and because I am a senior citizen I can not stand that long. I am sure these managers are cutting all the cost they can so they will get bigger bonuses at the years end. | |
| joyce hargrove | 9/2/11 |
| smyrna tn 37167 false advertisement..cokes 20 pack 4.97 our stores does not carry them our price was 6.97 for 24 can go to the dollar store and get them for 5.00 a 24 pk. a1.97 savings why is walmarts trying to rip off the public? i am shopping less and less at wall marts .even publics store is getting cheeper than you all your eggs 1.97 a dozen that was a laugh .i paid 1.29 at krogers ..........louis.hargrove@comcast.net | |
| Gary Roberts | 9/3/11 |
| Sam's Club #8232. I delieved load to Sams Club distribution center in Greenfield, IN. appointment. was 5:30am got here at 5:36am. Guard told around 9:15am I was late we go by time warehouse employee gets paperwork in their hands. I think that's bad policy. I tell everyone how walmart treated truck drivers. This happens all time and my family knows why I dont shop at walmart. | |
| angelkat@cox.net | 9/3/11 |
| Wow after all the years of shopping at Walmart, I AM DONE. Todays experience was the last straw. Except for the Prima Della coldcuts there is no longer a reason to go; and as I am so disappointed in Walmart (Sams Too, my Co. didn't renew mbrship this year) my husband can get his own coldcuts. Four assoc. couldn't correctly tell me where the Powdered Ice Tea mix was. The Pkg rolls in the bakery, horrid. The prices, higher than all the food stores on a majority of items. Now I get why the stock is dropping. I haven't bought clothes there in a many years, quality dropped, prices went up, i get better deals at JC< Steinmar, and Kohls, and believe me i buy clothes and shoes.. Walmart should be doing great in this economy, they are not price competitive anymore. The are definately not an enjoyable shopping experience. Oh and the cashier on a Sat. am didn't know any fruit and vege. codes. Two people ahead of me with med and small orders and I waited over 1/2 hour, the front end mgr didn't really care. So, I AM DONE NO MORE WALMART. Bentonville, you are messing up, the whole store is a mess, your staff doesn't dare and evidently you don't either. Corporate needs to look at Who's running this show. PS SOLD the stock, can't afford your disasterous mgmt team! | |
| Phil S | 9/10/11 |
| In regards to store: Walmart # 4387, 25 Tobias Boland Way, Worcester, MA, 01607 I am quite honestly pissed off at the way i was treated today when in communications with one of your stores! I am a repeat shopper at walmart, an have never been so upset and aggravated with the way i was treated today when trying to contact the store. I recently purchased two items through the website and wanted to simply make a call to see if it had arrived or not. I called the store and a girl answered with a simple "Walmart hold" and put me on hold not even bothering to say hello or how can i assist u or anything. I then waited on hold for 6 minutes to not even a curtisy answer to ask me to continue holding. I then called back 20 minutes later thinking maybe they were busy, to the same "Walmart hold" and click back on hold for yet AGAIN another 7 minutes wait before i became upset and hung up. I then called back to speak to the manager about the occurrences and again i get "walmart hold" but spoke before she had time to put me on hold and said i would like to speak to the manager inwhich she gave me a rude attitude and said "for what", inwhich i replayed with, i would just like to speak to the manager please" in which she responded "fine hold on". At this point i was even more upset at the lack of respect and unprofessionalism i was treated with. this time i was on hold for 15 minutes before hanging up. This is REDICULOUS customer service and should not be tolerated by anyone! Even the manager of the store didnt seem to give a shit about what a customers concerns were or they would have answered the phone before 15 minutes had passes. If this is how you want your customers treated then i will be taking my business else where and i will sure as hell be making sure that my friends and family take their business elsewhere also so they dont have to deal with the lack of unprofessionalism, disrespect, and utter rudness i was shown today!!! | |
| LEW BARTELL | 9/11/11 |
| IF I CAN RATE WALMART- IT IS-0-.I BELIEVE THAT W-M ISSHOOTING ITSELF IN THE FOOT AND WILL GO DOWN THE TUBES AND FOLD ONTO ITS SELFIN TIME TO COME. THEY DON,T TRAIN OR MAINTAIN . YOUGET WHAT YOU PAY FOR OR LESS.SOME STORES ARE BETTER THAN OTHERS,NOT BY MUCH THOUGH.IBELIEVE THAT THE HELP(STAFF)IS NOT WORTH FIVE DOLLARS AN HOUR,BUT IS PROBLEY THE BEST EMPLOYMENT THEY HAVE EVER HAD.THE STORE IN GALVESTON TEXAS#504 (409)744-4627IS ACTUALLY IS BELOW W-M,S STANDARDS. IF YOU WANT GOOD PERSONAL SERVICE GO SOMEWHERE ELSE BECAUSE LETS FACE IT.IF CORPORATE DONT CARE WHY BITCH ABOUT IT TRULY, LEW BARTELL GALVESTON | |
| Michael McRae | 9/12/11 |
| While compairing shopping online with two computer projectors I found your website lacking in content. I was compairing the Site EggHead.com and your website on projectors and found that your sit and people I emailed about the product didn't have any idea what came with the product. At EggHead.com the show the projector in a full 360 view and if there are aeccssories that come with the projector they the cables to hookup the projector to the computer carring case, speaker conection and a remote.Your website only shows the projector and has no other explanation other than the size of the unit. It would be nice to be able to buy form your website but with the very little information and the fact I was emailed by one of your people that there were no aeccssories that can with this computer. I have been in busines for over 40 years and if I had people that worked for me and didn't know either the products oor what we did as a company I would fire them. | |
| randy smith/bastrop Texas | 9/12/11 |
| i am very disappointed with your store for not doing more for the fire victimes!!!!! you know pulling up a donation trailer from salvation army for 1-2 days very dsrespectful to our community,when there are still victims needing donations,money housing,essentials(clothing ,sundries,shoes,toiletries) yet they offer no discounts ,no donations of any kind,nor let the public know of anything they have done other than have a drop off trailer(for 1-2 days) me and my wife have housed over 75 victims and still counting(with there families) Lowes,H.E.B,Tractor supply,Home Depot,Best Buy,Staples,Spec ligours,Bealls,Payless shoes,Wendy's,McDonalds,AT&T all have out performed wal-mart 1000 to 1 and are still helping. i wouldnt be surprised if the whole community and surrounding counties boycotting your stores!! it might be a drop in the bucket to your chain,but to it would be a victory for your disrespect to our community,especially being one of the wealthiest chains in the U.S. and working globally too! smithnroye@gmail.com | |
| LISA LEMKE | 9/12/11 |
| HERE IS NORTH DAKOTA I TRAVEL OVER A HOUR ONE WAY TO SHOP AT WALMART I HAVE BEEN TO THE STORE IN BOTTINEAU NORTH DAKOTA 4 TIMES IS THE PAST TWO WEEKS WANTING TO GET PAINT MIXED .BUT THERE IS NEVER ANYONE AROUND .EVEN TRIED GOING TO THE SERVICE DESK JUST TO FOUND NO ONE THERE EITHER .THIS IS CRAZY .WALMART USE TO BE A GREAT PLACE TO GO BUT HERE IN NORTH DAKOTA IS REALLY SUXS AND BE READING OTHER PEOPLE COMMENTS BEGINNING TO THINK IT MIGHT JUST BE WALMART THAT IS GOING DOWN HILL. | |
| CareOne | 9/13/11 |
| WHY IS THERE ONLY WAL-MART BRANDS " GREAT VALUE" SITTING ON THEIR SHELVES?? OUTRAGEOUS MONOPOLY!! ALSO STAY AWAY FROM "GREAT VALUE" FAT-FREE PRODUCTS! AWFUL!! | |
| L. Davis | 9/14/11 |
| I have complaints about store 0036 in Paragould, AR. I've been a customer of this walmart for years and the managers that are running the show are Fu**ing idiots I've needed help before in the photo center and had to wait 30mins cuz there was 1 employee working and he was swamped trying to take care of everyone so when he finally managed to help me I asked where his help was and he told me that there was 2 other photo center employees working but management pulled them to grocery even though he was busy! I'm sorry but that's pathetic the photo center is a time critical area cuz they do the 1hour film developing still(1 of the few stores that still does that) on top of 1hour digital, 1hour online and instant and management pulls them to grocery?! Yesterday I went to walmart 36 and the garden center was closed and there wasn't anyone in their department management had all the employees in grocery I'm sorry but if your grocery employees don't know how to do their job fire them and get someone that can and what's with this 2 o'clock zone the store manager (Terry Melton) actually went up to an employee that was help me and told him to stop talking and zone I was insulted that the store manager just interrupted me and after he walled off the employee apologized and I told him it's not his fault but I won't be buying anything today and the employee said "I wouldn't blame you if you didn't even come back to this store, if i didn't have bills to pay I would never clock back in to this hell" that's Fu**ing sad! There's this 1 manager her names Teela I believe and she was telling employees that they couldn't go to lunch @ their scheduled time and that they were not allowed to take an hour lunch when they were scheduled an hour lunch! Stop mistreating your employees cuz you need them more than you know I'd like to see how well this store would function if 30 employees just walked out on the same day cuz from what heard from other employees yesterday that was about to happen! Fu**ing Terry Melton needs to be fired cuz he can't do his job same with about 4 other assistant/co managers now this is one manager I like up there and that's Jacob he knows how to treat a customer and an employee all the other managers should use him as an example and learn from him cuz he's an excellent manager! | |
| T | 9/16/11 |
| I as a former wal-mart employee no longer shop at the store due to the corruption that is going on. I worked at store #2089 twice. My first time working there was fairly pleasant, I was in high school so the part time hours were flexible,and as a minor I only worked my scheduled hours and did not have to work overtime. I made the mistake of working for them a second time after I turned 18. The second time I worked for them, I discovered there was a new manager in my dept. I was reprimanded for calling in a few times even though I had a doctors note, and due to wal-mart's point system gathered quite a few points because of it. One day I was called into my zsm's office. I knew I had done nothing wrong so I figured it was for a schedule change or something of that sort. After sitting down my zsm started talking about an "issue" that I had apparently been involved in. According to him, my drawer had come up short so they looked into it. He then proceeded to show me pictures of me receiving money from a customer, and then me giving the customer's change back. He then told me according to the security tape, I had given the customer more than $80.00 more than what I should have. Need I remind you that there are upwards of 10 cashiers on the same register a day. The so called pics of me "shortchanging" were unclear, and did not in any way show the amount i typed in to the screen nor the amount of money I handed back to the customer. Due to the point system I was fired.I asked when the so called incident took place, and my zsm said it had happened over 2 weeks previous and the paperwork had been lost. How could that be possible? The images I saw in no way implemented me of doing such a thing. How could they "read what i typed in the screen" or "the money I was given and gave back to the customer". Does this sound plausable to you? I would really like to hear everyone's thoughts about it? Do you think I should sue? Oh and by the way, at the time I was fired, I had already worked more than half my shift.Oh and another thing if the paperwork wouldn't have been "lost", I wouldn't have had the amount of points I had at the time I was fired, therefor I wouldn't have been fired. I really appreciate any feedback I get. Tell me if you think I should take action against walmart or just leave it be. Thanks for reading. Disgusted former employee | |
| Trucker | 9/16/11 |
| I deliver goods to walmart distibution centers when I get into a dock to get unloaded it takes 5 hours to unload 3 half pallets what u have to count each box put it on the shelf go to lunch then come back use the bathroom before I can leave this is sad I can unload it by hand in an hour. Yet I have been sitting at a sams distribution center for several days because no body knows jack on what the other person says or anything I hope walmart doesnt treat there drivers this way cause I would get tired of it I think ill just unload it in ur parking lot hope uall get someone to take it inside | |
| Trista Winters | 9/15/11 |
| As many of us do, I give a lot of my business to Wal-Mart. Hundreds of dollars a month. There is a definite difference shopping at Wal Mart stores than others. Other stores have someone to bag one's groceries & put them in a cart. Wal-Mart's cashiers, most do not put the groceries in the cart. in fact in a visit to a Wal-Mart store the cashier literally asked me to move my groceries & put them into my cart. she told me that the area that she put the groceries in was full, & what it amounted to, she apparantly didn't feel like she should do, or maybe too ignorant to know that she do so. My response? "I'll go ahead & put my groceries into the cart, but i do not work for Wal-Mart. This is something that you should do. Other stores do so". Her response? "you should've just told me that you wanted me to do it". WOW! Just unbelievable the no care attitude that many of the Wal-Mart cashiers have. The older cashiers appear to be more mannerable/professional. the younger cashier in their 20's or even some in their 30's have such a NO CARE attitude. | |
| Ann | 9/15/11 |
| I just want to let you know that I bought a vaccum (bissel) from walmart mentor Ohio and it broke 3 mths after purchase and I did not have a receipt to prove it, all I wanted was to replace for the same one, they did not have one so they sent me to Chardon Ohio store, but they did call first they said that they had 2 in store that I can come and exchange but when I got that they did not have any at all, some in the store did not look very good for the product, so I asked if we can just exchange for the floor model, and they looked or walked around and came back to me after 45 minutes and said to me as she walked passed not stopping and talk to me about this and just said that "YOU HAVE TO GO TO ANOTHER STORE' and just kept walking by. All I really want to say that I think it was very rude for the store manager to run the store so meanly. Thank you | |
| Delores E. Batts | 9/15/11 |
| For anyone who has applied for a position at Wal-Mart via the online application and assessment, be advised that this assessment is bias and rigged for certain people to pass while others don't; no matter what your answers are. I have conducted an experiment to verify this by applying and taking the assessment and failing and having other people apply and take the assessment answering the questions exactly as I have and yet they pass. Anyone who needs proof, just apply for a position and take the assessment. Make note of your answers by making a snapshot of each page. If you fail have someone of a different ethnic culture apply and take the assessment choosing the exact same answers as you did and if they pass, you have your proof. I will be bringing this to the attention of the proper authorities for investigation. | |
| Eva Escobar | 9/15/11 |
| My name is Eva Escobar, i live in the Bronx and I am writing because I heard that Walmart is giving grants away to women. I would like to open an after-school program created by Wal-Mart I would like to be a director. Please contact me on how you can help me start this program with your grants. Contact me via e-mail escobar879@optonline.net I would like to start this asap! | |
| Rachel (North Carolina) | 9/5/11 |
| (1)You made a big mistake when you CLOSED layaway. Not everyone can afford to buy gift cards. They get a lot of things by making a payment every week or every 2 week. YOU did not think of the little man, the only think you were thinking of was your wallet. (2) Why can't the "Greeters" at least have a "bar stool" or something to sit on to greet visitors. They can do the same thing sitting as they can standing!!!!!!!!! (3)Also, why do you cut peoples hours when you DO NOT have enough check out counters available as it is & giving them shorter hours, BUT expecting more work!!!! (4)It is true I am shopping at Walmart at least 2-3 times a week, BUT since you took layaway I have found other stores to go to as well. Be kinder to your workers I see how hard "most" of them work. Without good workers you would have NO business. | |
| Chief Archie F. Hand | 9/5/11 |
| This E-Mail probably will not do any good but I thought that since the we are supposed to be hurting for jobs and the economy was so bad that someone in corporate should know about my experence at one of your stores. Today, I and my wife went to Walmart in Columbus, Ga. at Columbus crossing to purchase a 50" T.V. We found one on sale up at the front of the store. A 50" Sanyo For $598.95. I spoke to a clerk and she made a call to the electronics section, where my wife had already spent 30 minutes looking at the Televisions. I regress, the clerk said that there was only one person in electronics and it would be along time before anyone could help us. We thank the greeter and left the store. I was ready to purchase and take the T. V. home. Have a great day. Chief Archie F. Hand | |
| B.LONG | 9/6/11 |
| After spending time as an employee-your CEO would serve the nation better if he took a couple of weeks out of his schedule to go under cover in his companies stores and listen to his fellow employee(yes he is an employee also-should have to live with unsightly policies that he and board implement)it might be eye opening!Maybe employees deserve to be treated the way old man Walton started this vast company-what would he really think now?I have not worked at walmart since 2006 but you have taken away anything that would keep a good employee-just very cheap-so buy local just not at walmart! | |
| Carol Lupini | 9/6/11 |
| I tried to contact your company at 479-273-4000 to advise you of two fraud transactions on my debit card in your Harbor Creek, Pa. store on May 22, 2011. attempt #1 - I was put on hold, then disconnected attempt #2 - I was put on hold, transfered, then busy signal. attempt #3 - I was put on hold, a real person transfered me to another busy line. Since the fraud transactions were only 5 days old, I thought you would be able to put a hold on the merchandise ordered. I contacted my bank again to let them know I couldn't talk to anyone at Walmart and they said, WalMart would know when the funds are collected back from the WalMart store. Just thought since the timeframe was short, you might also be able to press charges on the clerk that I had the original transaction with.My bank is very smart on spotting fraulaunt transactions since I have had the Debit card for 12 years and only used it three times. Maybe WalMart will put in a hotline. | |
| Richard Reynolds | 9/7/11 |
| Walmart Supercenter Bossier City, Louisiana on Airline Drive, bar none, the worst store I've ever had the misfortune and, admittedly, the repetative stupidity, to enter. Was verbally accosted by an employee who said his name was Robert, who didn't like the fact that I couldn't get the autoflush to work on the toilet in the back restroom. I felt like I was being stalked when I went into the restroom, and then the kid smarted off to me about not flushing and when I said I had flushed, he used profanity twice, the "s word" and the "f word" and shouted at me when I shouted at him for his exhibition of mental instability. This was the worst incident so far in this store, but by no means has it been the only incident. Serious problems with staff, management, discourteousness, constantly suspicious eyeballing by overzealous security (I know that sounds paranoid, but really, go into this store looking like your average shlub, and watch the wannabe Colombos try to sniff out your "shoplifting" intentions, when my guess is that ninety-nine percent of the shoplifting is by the employees and security, who all know where the security cameras are). I don't really even care that much about being so overzealously eyeballed, but I'll be damned if I'm going to tolerate outright verbal hostility from eighteen or nineteen-year-old punks who've never seen a non-sinking floating fece before. INSANE! | |
| Linda | 9/7/11 |
| Why can't there be enough cashiers to supply the demand of the shoppers? If the company is so successful I think there should be more cashiers. Maybe twenty years from now, or less, there will be no Wal-Mart. Target will get their business. I hate going to Wal-Mart because of the problem paying for things. I hardly ever go there anymore even though we have a new on in our town. | |
| Fran Richardson | 9/7/11 |
| The rating so far is low because I have failed trying to contact a Customer Service person who can assist me with a question and problem. I am in Raleigh NC and had shopped in a local store and was give a receipt for my purchase which asked customer to complete a survey for a Chance to win a $1000. 00 WalMart gift Certificate. As I entered the number I was immeiadtly responded to by the message that I was the Lucky NC customer chosen to receive the gift certificte. I entered the required info on line and when it asked for my cell phone number, the response was that it was not a correct number. I called a Customer Service Manager named Dorothy Smith and she was very helpful and encouraging. She gave me her number to use, which the system accepted and she was given a pin number which she forwarded to me. When I attempted to use the Pin (which was 9269) it was not accpeted and came back as not a proper Pin. When I reported this bgack to Dorothy, she said to contact the home office in Ark. I tried to no avail and finally found a Bisbane, Ca address. Wrote an Email to them on Sept. 7. Can someone please help me or is this a farce. The phone number that I was using was a cell number issued by Jitterbug. 270-4057 | |
| Pissed Off Employee | 9/7/11 |
| I work for Wal-Mart and was supposed to be recieving a paycheck last Thursday. However, due to an error with the account number, I failed to recieve payment through the direct deposit services. I notified the store who told me to check with the bank. Once the bank told me that the account number on the online pay stub does not exsist and the funds should be bounced back to Wal-Mart, I contacted the store, told them what the bank told me and was informed that I had to wait until corporate e-mailed the personnel office until I could recieve payment. This was 6 days ago, and so far all that I've been told regarding my check is that the personnel associates are not in and that they will "see what we can find out." Every time I call, I am on hold for over 20 minutes and am given no solution to my problem. I am currently sick with the flu, have late bills that are due, and am running out of food for both my self and my dog. This is a gross injustice. I refuse to work without compensation and strongly suggest that Wal-Mart get together a more efficient system for this type of problem. Signed, A Pissed Off Employee | |
| LEW BARTELL GALVESTON TEXAS | 9/10/11 |
| STORE#504 AT 6702 SEAWALL BLVD. 409-744-8677 STORE MANAGER TRAVIS GRASHA THIS STORE SHOUD BE RAZED AND REBUILT TO BETTER STANDARDS. THE MANAGEMENT IS INEFFECTIVE IN KEEPING THIS STORE STOCKED, CLEANED,COURTESY HANDICAP CARTS CHARGED,BATHROOMS ARE NOT HANDICAP EQUIPPED OR ASESSABLE,MANAGER DOES NOT RETURN CALLS OR EMAILS TO BAD FOR WALMART. I NOW SHOP AT RANDALL,S DOWN THE STREET.THE PRICES ARE A LITTLE HIGHER BUT THE STAFF AND MANAGERS MORE THAN MAKEUP THE DIFFERANCE.SORRY WALMART PERSONALL MAKE A STORE. I CAN CALL FROM YHE PARKING LOT AT RANDALL,S AND THEY BRING ME A ELECTRIC CART TO MY TRUCK.....SERVICE!!!!!! | |
| lisa m | 9/10/11 |
| my mother used to work at the walmart at turkey lake road in orlando,fla.she got fired for doing something the store manager told her to do.and now she got fired for it is that right.the manager name is miss debbie martin.and she is also having affair with mr.terry wilson me and several assocs.know this but is afraid to open their mouths because they dont want to lost their jobs.i am sorry but this is very wrong.why is the assocs.being fired for doing something a store manager told her to do. | |
| Jim B | 7/5/11 |
| To bad you have to leave any stars. It's like giving them a good mark for the poor job they do. I was so disgusted today when I went to shop at the Super Wal Mart in Roswell, NM. The shelves were so poorly stocked I couldn't find half of what I went there for. When I did get some of the items I needed I headed for the check out. There's a good 6, 20 item or less cashier stands on either side of the store and st least another 20 regular cashier stands. There were exactly ZERO of the 20 item or less cashiers open on either end and only TWO regular cashier stands open with lines coming out both of them and it would have been a good 30-45 minutes of waiting to even get to the cashier. Oh well, too bad for them as I left my cart full of the items I could find setting there and left the store and don't really care if I ever go back in that dump again or not! I hate Wal Mart period and I know poor old Sam Walton is doing flips in his grave over what his family has done to a once good store. At lest Mr Walton cared about his customers, now it's all about the all mighty or not so mighty dollar and screw the customers!!! Sorriest place to shop in the world!! | |
| GABY | 7/6/11 |
| I WAS IN THE LEBANON STORE #2023 I WAITED INB LINE FOR OVER AN HOUR WITH THREE ITEMS AND IT WAS FORMULA.... I RAN OUT OF FORMULA SO I RAN IN TO GET IT MY DAUGHTER STARTED CRYING I ASKED MANAGMENT TO ASK FOR REGISTER TRAINED ASSOCIATES TO THE FRONT HE SAID HE DID BUT HE DIDN'T. I KEPT WAITING IN LINE I HAD A SLOW CASHIER THAT COULD BARELY SEE OR MOVE AND DIDN'T NOT KNOW HOW TO TAKE SPIDER WIRE OUT OF A SPEAKER FOR THE LADY IN FRONT OF ME SHE RAN AROUND FOR LIKE TEN MINUTES BEFORE SHE CAME BACK AND SAID I CAN'T GET THIS THING OF CAN'T YOU WAIT IN CUSTOMER SERVICE... BY THE TIME I PAID THE LADY WAS GETTING HER SPEAKER AND I WAS IN THAT LINE FOR OVER AN HOUR WITH MY THREE MONTH OLD CRYING! I CALLED IN I TALKED TO ASS TOM. HE STARTED YELLING OVER THE PHONE THAT HE CALLED PEOPLE AND THEY DID OPEN REGISTER BUT HE DID NOT I TOLD HIM YOU DIDN'T DO ANYTHING. HE STARTED SAYING THINGS TO ME AND KINDA OF CALLING ME A LIER. I CAN'T BELIEVE THAT HE YELLED AT ME AND LIED TO ME. I JUST CONTACTED HOME OFFICE BECAUSE IF HE DID IT TO ME HE CAN DO IT TO ANYBODY THE WORST PART IS THAT I WORK FOR WALMART BUT A DIFF STORE. SO I KNOW THE POLICY! | |
| FKN | 7/6/11 |
| I used to shop at the Walmart on 99th & Military in Omaha. The place is always filthy and you have to drive a slolam course around carts in the parking lot. I've actually gone into the store and carts were not available as they were all over the parking lot. We moved to the another part of the metro area, and I was looking forward to shopping in a nicer facility. I went to the Walmart in Gretna to buy a laptop, not a cheap purchase. I had to hunt someone down to get assistance. Seems they were getting in a new line of laptops and only had their old demos for sale at 10% off. One of the demos was missing 2 keys. Really, only 10% off! and would come with no warranty. In order to sell the other, they had to go to the back room and find the box. 30 minutes later, still no box. Seriously, why wasn't the box in the locked cage under the display counter? I went to Office Max, got the same PC not a demo, in a box, with a warranty for $20 more. Met my daughters afterwork at the Walmart on 18th & Center, 1 getting two new tires and the other getting a headlight. THREE hours later, they told us they were unable to get the headlight changed, can we come back? They had 4 techs, all working on the same car. EACH CAR HAD ALL 4 TECHS WORKING ON IT! | |
| josh duran | 7/6/11 |
| i think that if you are not getting the service you need at walmart then stop right about it and do something say you have a card and you lose money on it don't just sit there go and file a report thats theft if thay tell your dater she can nolonger work there collect work mans comp from them live off there money and do nothin if they fucked you so bad don't cry about it there a corporate giant it's there job to fuck nyou thats how the world works and it will never change so stop crying like a bitch qustion or comments cat_rock_n@yahoo.com or josh.duran37@yahoo.com | |
| Mari Martin | 7/7/11 |
| If I could give lower than a 1 star to the Walmart pharmacy at the LaPorte, TX store I would! They consistantly give me problems refilling my husband's prescriptions. I no longer use the on-line or automated refill service, as they will only fax refill requests to a doctor. When I call, I specifically tell them to phone the doctor's nurse to get the approval for refill. They cannot seem to get it through their thick skulls that controlled substances are just that....CONTROLLED! Each month,for the last 4 months, it has been the same story, "We don't seem to have the XXXX prescription. You must not have called it in." This has even happened when the doctor's nurse has phoned it in for me, and my husband ended up running out of his prescription! The pharmacy staff needs to get their heads out of their rearends and listen to their customers, occassionally we are right! I will be leaving the Walmart pharmacies for those who don't seem to mind making several trips for a vital prescription. VERY UNHAPPY PATRON! | |
| joseph reisinger | 7/7/11 |
Ibeleive that walmart is more interested in profit that helping people down and out like my family with no car to get to doctors appt. to store for food no money to get my son school clothing or supplies for next school year . thougt making a plea to you all would help make life alot eaier for a family that has three disable people in it would make you look a christian people since this president sunk us into another hoover like depressionwaistting money bailling out big bussinesssan looking out for people like LIKE!us his decission has been a diaster from day one of his term an we all are paying for it nowit comes down to just needing some money help so we can keep our heads above wateran to get car so we can get to places we need to go like doctorsif you could help us god would bless you always my name is joseph reisinger my number is 321806 4431 thank you for taking the time to hear my plea | |
| joanne | 7/7/11 |
| Your new store in Somerdale, NJ is a very nice and clean store, but I do have a complaint My complaint is that I believe you DO NOT HAVE THE RIGHT to decide what I want to buy. (You do call yourselves a SUPER Walmart don't you? Well try being one.) You never have the same cat food all the time, some items as so far back on the shelves or in the freezers I can not only reach them, I can't even see them. AND, I do not appreciate that YOU decided not to sell the Debbie's honey buns with the chocolate icing. Your Asst Mgr helped me with the item placed way back on the freezer shelf, but never bothered to move those items to the front of the shelf. Are you in the habit of hiring people who cannot think for themselves? Someone should go around and move items to the fromt of the shelves, otherwise someone will climb the shelf to retrieve the item, fall,then you will have a lawsuit on your hands. You could just have someone who happens to be going to the restroom, or on a break, and if they see a problem, fix it, or give them the ability to get someone to fix it. This is all poor management, and I would be a very good manager. Thank you for reading, Joanne Smith | |
| JEAN BAINES | 7/8/11 |
| IN FLORIDA I AT TIMES USED TO SHOP AT WALMART. TIMES HAVE CHANGED WITH THE ECONOMY,....BUT WALMART HAS INCREASED PRICES. THE CUSTOMER SERVICE NOW IS A RUNNING JOKE AMONG PEOPLE THAT GO THERE. BETTER DEALS ARE EVERYWHERE AND WALMART SHOWS SUCH NICE COMMERCIALS ----AND WHEN YOU GET TO THE STORE IT'S SOOOOO MUCH DIFFERENT. CASHIERS ARE TOO BUZY HAVING FRIEND TALKS,LAUGHING W OTHERS,..NOT MUCH MANNERS????? SEEMS AS IF WALMART SCRAPED THE BOTTOM OF THE BARREL WHEN IT CAME TO CHOOSING WHO WOULD BE REPRESENTING THEM AS "WALMART". EMPLOYEES WALK IN FRONT OF YOU,CUT YOU OFF.STOCKERS YELLING AND GOSSIPING W CARTS IN THE AISLE ALL SIDEWAYS IN THE WAY??? WALMART EMPLOYEES LOOK THRU CUSTOMERS.THEY GOT A JOB-WHY TRY?? RIGHT?? CHECKOUT IS ALWAYS STRESSFUL.ALWAYZZZZZZZZ. IT JUST SIMPLE BUSINESS TO REALIZE MORE OPEN CASHIERS ARE NEEDED. BUT THEY HAVE A TON OF SELF SERVE REGISTERS .SO PEOPLE IT GO IT ON YOUR OWN AT WALMART.ITS CLEAN,.---BUT THE RESTROOMS ARE AWFUL.THE STRONG SMELL OF URINE. NEVER SMELL FRESH.ALWAYS JUST A "WHATEVER" ATMOSPHERE... SAD ===TO HAVE SUCH A BIG COMPANY ==JUST LET THINGS GO. | |
| Steve | 7/8/11 |
| I am very disappointed that I can not find any contact information to contact upper level management people that travel from Bentonvile visiting oyher stores. It is as though they don't want any feed back directed to them from anyone, other than the ones THEY choose. I am an associate, and I feel I need to speak to someone outside of my store. I feel I am in a catch 22 situation, and so do all of the others that I speak with. If only the contact information was availabe on the web sight I wouldn't be disappointed! | |
| Viola Dyess | 7/10/11 |
| Dear WalMart please start having your lay-away again. Thanks | |
| carol | 7/11/11 |
| Question I purchase a item for walmart. The item was missing from the package, I went to two stores and they refused to do anything.. Riverhead, NY I call the company that made the produce and they said it was Walmart problem to handle the situation. I went into another store for the product I had purchased and was arrested. I am begging for the store to drop the charges since I did in dead purchase the item. They refuse with do I do.. I will lose my nursing licence for bying a item that was not in the box and walmart could care less. Please help get walmart to drop the charges? Please I will do anything rather that go before a judges. I HAVE THE PAID FOR RECEIPT | |
| Shiela Fountain | 8/6/11 |
| My favorite store is Walmart. There are too many complaints here that need to be addressed. | |
| Marisol | 7/12/11 |
| You do bring low prices to the shelves, but PLEASE buy in America. If you have to create your own products right here in the good old USA do so to help save our country. All your doing is making China richer, and the US poorer. The Waltons were a good old American family, I remember watching the show. They would not have wanted this for America. Save our country Wal-Mart if anyone can it would be you because of how big you are. | |
| Janet | 7/12/11 |
| My husband slipped and fell in Walmart on June 18, 2011 with 2 Walmart employees standing there watching, he hurt both knees which started swelling right away and he hurt his elbow and twisted his back while falling on grapes in the store. The supervisor allowed him to fill out a claim and she got a statement from him and another customer in the store that witness the whole event. She told him she would call him on that Monday with a claim number which she didn't it took a whole week of us calling the local Walmart to get the claim number, although I had to take him through emergency the day of the accident, he had a lot of bruising and still today his knees are giving him trouble he is unable to work and he needs therapy or something but Walmart will not even talk to him to give him any information on where he may go to the doctor and Walmart be responsible for the bill, because his Medicaid will not pay for an injury caused by someone else, can anyone help with any type of information on a case like this, he really need more medical treatment please contact me at mjbbq@live.com | |
| | 7/13/11 |
| Hate the Walmart in Greensburg Indiana. To many people working there that are rude to shoppers. Used Togo shopping in early morning to beat the crowd. Now won't go ever again. Have seen store managers yell at other managers in front of customers! Poor girl just stood there and cried while her store manager yelled and told her mean things. No wonder customers get treated bad, look at how manager's treat there lower managers so who is gonna care about we get treated? Not the first time I saw thiseither. | |
| Joyce Edwards | 7/15/11 |
| My son was unjustly fired at his store in Boonville, IN store #566 (he has worked there over 6 years) doing everything from stocking on 3rd shift to overnight support manager, dept manager, and lastly support manager in TLE, they gave him an unjust writeup, which gave him his "D" day, then some 7 mos later used an unjust reason to fire him! He has always went out of his way to work when they needed the coverage, working 9 straight days without a day off! This is a plea to people out there to help get my son JESSE VERTREES his job back!! I am his mom disabled, and he works to help support me!! If you need more information on his story email me at: jae91254@aol.com and I will give you more details!! Like the fact I got hurt in this store through their negligence with NO compensation on my injury which required surgery, and since then they have been out to get him!! Thank you, Joyce Edwards | |
| Loretta Abram | 7/15/11 |
| Very disappointed with the cashier at the Wal-Mart in Rock Springs WY. The cashier picked up my package of popcycles and slammed them on the counter for no reason before she even started to check out my groceries. She continued to through all of my groceries into the bags as she checked me out. Some of my groceries consisted of apples, tomatoes, bananas, which I'm sure will be bruised in a couple of days. Once I got home to unload my groceries my bag of popcycles was torn open. My income does not allow me to shop at other stores. I'm really upset by the treatment I received from the cashier at Wal-Mart. Thank you for taking the time to read this. | |
| Thomas Hansen | 7/18/11 |
| Walmart in Hendersonville NC. I recently purchased a new Jeep. Soon after I purchased it, I took it to Walmart to have my oil changed. This took place a little over a month ago on 6/6/11.On my drive home from work on Friday 7/15/11, I noticed a knocking sound in the engine. I pulled over and popped the hood. I just happened to pull the oil dipstick out and it was bone dry! My car does not leak any oil and I had it towed to a mechanic to verify that it has no oil leaks. He also verified that the oil filter was on and that the plug for the drain pan was still intact. Now riddle me this.....if I have no oil leaks and I had my oil changed a month ago.........how can I be out of oil? Either The Oil Fairies drained it from my engine while I was sleeaping, or Walmart failed to put the proper amount of oil in my car.I then called the store manager and explained my story to him. He advised that he would turn the claim over to Walmart loss prevention and let them investigate.He stated that they would review the video tape of my oil change. Apparently Walmart has had issues with this in the past....thus the video recording. So this loss prevention idiot calls me back and...........wait for it......they have recorded over my oil change....how convienant for Walmart. He then proceeds to tell me that the burden of proof is on me to show negligence on the part of the mechanic at Walmart. Meanwhile, I am without a car, can't get to work and have to pay 5000$ for a new engine. THANKS WALMART! I will be notifying all local media, including, but not limited to, TV news, newspapers, Facebook, YouTube (I have video) and the Better Business Bureau. | |
| Shirley Marquis | 7/18/11 |
| Iwent to the walmart in Ashland KY located on Rt.60 on Sunday 7/17/11 to the Electronics dept.there I was greated with a smile " welcome to walmart what can i help you with today"? The young man who greated me was Austin Robinson.This young man worked with me and a straight talk [3] service center workers for over 2 hrs.This young man remained smileing and extremely curtious to me and the people at straight talk [although they dont know how to do their jobs]the whole time i was there.My problem didnt get solved and it was not from the lack of him trying,I am very glad to say that he went above and beyond for me- the customer.I am sure this young mans Mother must be very proud of him,he took what could have been a very bad day for me and turned it into a not so bad experiance. As i walked away i had a smile on on my face because of 1 young man who had more class in one little finger than any other associate i have ever met.He deserves a pat on the back or some sort of thank you from your company.I say thank you again young man keep up the good attitude and service. Sincerly Shirley Marquis--Denton Ky. | |
| Associate. | 7/19/11 |
| Would like to say, I've worked at Wal-mart over a year now and have tried moving up in the company. I have done everything right in the system as far as the managers have told me to do. Well, every time a position comes available I am ALWAYS looked over, same as with my husband. The managers do not want my husband and I (and a few other people) to move up in the company or move us to days (because we just had a newborn and have asked many of times to go on days) because we are to good of stockers. The issue is becoming ridiculous. The managers ask other employees if they would like to go to days but yet give us round about answers telling us there is no position for us on days. Another thing is the full-time/part-time deal. I have been part-time the entire time I have worked at Wal-mart but yet working full-time hours. I finally asked a manager to put me as full time in the system so I can have the benefits and do you think they have done anything? NO! I would really like to move up in the company and continue my career with Wal-mart but it seems as though it is impossible unless you are "friends" with the managers. | |
| new target shopper | 7/20/11 |
| got an oil change at a local walmart.. they ask all sorts of information including phone number i gave it to em.. now i get calls out of the woodwork from all sorts of debt collectors and telemarketers.. no more oil changes with you guys.. think about walmart i spent 60 that visit.. do they give you 60 bucks per name? | |
| Sick of sick fish | 7/22/11 |
| I am sick of going into the Danville Illinois Walmart Fish Department & seeing Beta fish laying in 1 inch of waste-water, starving to death. I have filed complaints with the Manager Phil Lacey & with Corporate headquarters, yet nothing has been done about it. I will continue to do so until something changes. Walmart makes enough money off of us to hire a local reputable fish store to come service this department, yet they give this "responsibility" someone who is rude, unprofessional & immature. I will be contacting the Department of Agriculture & let them take over! | |
| Amber C | 7/24/11 |
| Dear walmart Headquarters, I will start by saying that the store in Rochester NY is the worst walmart i have ever been to!!!! I am a mother to a young toddler First of all your store is dirty and disgusting! second the store's employees are very rude and disrespectful. third the stores advertise for having things in the store and online, but i went to the store to purchase a swimming vest with arms swimmers attached to the vest let me remind you that it is not even august and the stupid store got rid of the swimming vest i needed/wanted what is that about? This store in my area is awful to an extreme extent! on top of the store being extremely dirty and having rotted food all the time to the point where i will no longer go there for food now i am possibly just now going to be a walmart shopper at all!! the employees are rude and the store has false advertising so walmart needs to be rethought! the store is horrible and never has what it advertises it has and if i could i would have given it a rating of a big fat ZERO thank you very much!!! Ex Shopper Amber C | |
| | 7/25/11 |
| Please put your fabric department back in the holland ohio store | |
| not given-NORWALK CT-MAJOR COMPLAINTS | 7/25/11 |
| MAJOR COMPLAINTS-of WALMART STORE IN NORWALK CT -ON CT AVE-RACEISUM-LAZY UNPOLITE WOKERS TO CUSTOMERS,AND MAJOR COMPLAINTS OF NOT HIRERING NEARLY ENOUGH CASHERS TO COLLECT MONEY,LONG LINES OUT TO THE SHOPPING LANES IS A EVERY DAY AND NIGHT HAPPENING--I NEVER THOUGHT I WOULD WASTE MY TIME TO WRITE ANY COMPLAINTS ABOUT ANY STORES IN MY 40 YEAR OLD HISTORY BUT THIS IS MY FIRST THIS IS HOW BAD WALMART STORE IS ON CT AVE IN NORWALK CT--FIST AND FORMOST --I WOULD LIKE THE HEADQUATERS OUT IN AK TO SEND A UNDERCOVER AGENT DOWN TO NORWALK CT TO CHECK OUT THE CT AVE STORE TO SEE HOW ITS BEING RUN INTO THE GROUND,THIS IS ONE OF THE BUSYIST STORES IN THIS COMMUNITY,AND THE AHOLES YOU HAVE RUNNING IT ARE SCAMMING YOU,ON EVERY GIVEN DAY OR NIGHT THER ARE LINES OUT TO THE SHOPPING LANES,WITH ONLY 2 OR 3 CASHIERS ON DUTY,WHILE LAZY WALMART EMPLOYEES MINGEL AT-INSTORE DUNKIN DOUGHNUTS,THE BIGGEST GUY IN THE STORE WHO IS THE SIZE OF A NFL FOOTBALL PLAYER WATERS THE PLANTS OUT SIDE FOR HOURS ON END,THEN HE HANGS 10 AT DUNKIN DOUGHNUTS FOR HOURS,THE STAFF IS A FEW WHITE AND LATINO MANAGERS AND 98 PERCENT WORKING STAFF OF BLACKS,THEY DONT HIRE WHITES FOR CASHERS OR STOCKING SHELFS,AND MOST OF THEM THAT ARE ON THE FLOOR ARE NOT ONLY RUDE TO CUSTOMERS-AND WHILL SHOVE CUSTOMERS OUT OF THE WAY--THER OUT RIGHT LAZY,AND ALMOST 70 PERCENT ARE OVER WEIGHT,IAM NOT A RACEIST OR BIGGIT,BUT THIS STORE SUCKS,HOW CAN YOU BE THE BUSYIST STORE IN TOWN ALL THE HOURS YOUR OPEN AND OVER 80 PERCENT OF THE CASHIERS LANES ARE SHUT DOWN 90 PERCENT OF THE TIME,YOU DUMMYS SHOULD SEE IT CUSTOMERS BRING UP FOLDING CHAIRS TO THE LINES TO HANG OUT WAITING TO PAY SITTING DOWN IN LINE,ITS THAT BAD,THEY HAVE MORE STAFF ON THE FLOOR SREWING AROUND DOING NOTHING OVER 60 PERCENT OF THE TIME,THEN TAKING IN THE MONEY. | |
| jill | 8/4/11 |
| I am very upset about the price matching policy and how they make it sound good and the management decide they dont want to follow the written guide lines, my store manager told me they can't do things that arnt excluded in the not exceptable list. Im sick of them changing their minds when it is convienient for them, instead of following the rules, and how do you fight it at the assistant manager level. This is really frustrating. | |
| Elsie C | 7/26/11 |
| I used to be an employee for the Commerce City Walmart #2752 last year. During this time I was working full time, going to school full time while trying to be a mother to a one year old child. Well of couse things came up in school so I had to call in because of it. In September I was surpose to go onto my unpaid externship which is a part of school. That was 160 hrs of on the job training. I have gave a month notice to change my schedule and I followed the proper steps on which how they do it. When it was time for my to start my externship my schedule never changed. So I had to start calling in everyday. I finally got to meet the fill in store manager and let him know what was up. He bluntly told me that its not his problem that my schedule never got fix and I dont know how in the hell you still have a job here as much as you called in. I tried to explain to him my school schedule and the activities I was involved in. Also trying to explain to him that I have been doing this for going on a year, putting my only child to the side to better myself and he bluntly said its not his problem and if you want to work for this company that I either go by what the schedule saids (working at least 20 hrs a week) or I can find another place for employment. I was very shock to hear this coming out of this so called fill in store manager. So I went home think about it and when I started my externship I started to call in again. I talked to a couple of managers one of them was Ast. Manager Guy who said I can come back with no problems after I got done with my externship. Well at this time they got a new Co-Manager and her name is Melony. Now since she is there she is seeing that there will ne NO old employees that will get a job there. She does not care if they left in good standings with the company or not. She said that if they left once what will keep them from leaving for a second time. I was with the company almost 2 years I was really not planning on leaving for good. There is alot of potential to grow in the company and since I went to school for Medical Administative Assistant I could have work in the Vision Center along in the Pharmacy. But I am still trying to fight on getting my job back. Almost a year later, but I am thinking that if Sam Walton was still alive he would have look out for me and others like me. Instead having these managers bulling thier employees and not permoting them to help better thier lifes and family. What happen to the Walmart Corperation that Sam Walton build up? | |
| Diana Asberry-Whitt | 7/26/11 |
| I'd give -0 score if I could-is there a worse score than less than 0? I have been to FOUR stores in the Indianapolis area looking for PetArmor, a heavily advertised flea med for dogs & cats. NONE of those 4 stores had it in stock & it seems that the corporate office makes itself inaccessible to the working class person-NO ONE is available to help with this issue & I'm FURIOUS! | |
| Diana Asberry-Whitt | 7/26/11 |
| WalMart claims to value their customers, as the recording repeated numerous times as I sit here on hold longer & longer. I see what some of those posting mean when they say the company seems to deliberately make it hard to get a human on the phone. I CERTAINLY don't FEEL "valued"-I feel shafted & ignored! I used to think highly of them-mot any more! | |
| unknown | 8/3/11 |
| I am writing this review in regard to the Bay Minette Al walmart. I am a cashier there and i would like to say that the front end manager Chantae is a racist ingnorant human being!! She is NOT management material. She takes stuff out on the cashier personally as in not giving lunches and breaks on time, wont approve days of that i have requested well in advance for, ignores me when I ask her for help, etc. I want to see to it that their is something done about this and her behavior! Thank You! | |
| dont want to say | 8/3/11 |
| i am from a small town in texas named el campo the store in elcampo is not a very good place. the employs dont know what they are doing cant help a customer when the customer ask i had to go show one of yalls customers where the razors where at because the employees didnt want to and to make matters worse i dont work at walmart i work at heb and yalls well walmarts customer service in el campo sucks, the managers are rude the employees as well. i hate to be complaining but it is so discomforting to know that walmart just hires to hire. | |
| Diana Asberry-Whitt | 7/26/11 |
| And your "priority customer service" FAILED to help-as a matter of fact they were INCREDIBLY unhelpful. Rude, refused to transfer me to someone who could actually HELP me! Funny-I was told ON THE PHONE by whoever answered the corporate phone number that the priority people could transfer me to who I needed-lie 1,855 from this company! | |
| Willie Jones | 7/26/11 |
| I were at a Walmart on Memorial Drive.I received the worst service ever 7-26-2011.The gir that was on the register had the worst attitude ever then to top it off she laughed about it and told me there is my manager . I will never shop at that Walmart again!!!The customer service rep was a Sarifa register # 14 7-26-2011. Talk about respect >>>> go there.... | |
| Upset | 7/30/11 |
| I have been working for Wal-Mart for going on 7 years and as of late I am getting very upset with all the run around and work hours being cut back to the bare minimum. I support a family of 6 by myself and I cant afford my hours to be cut but management doesn't care or understand that at all because they are on salary and no matter what they still get paid the same amount if they are there or not. We as employees are told that we are having our hours cut because of poor sales but the poor sales are because of the hours being cut and no associates in the store to help the customers. As an employee I have not seen a bonus added to my check in quite awhile because "sales are down" but yet the management still get theirs every quarter. I am full time and have been for quite awhile and I am supposed to get in the minimum 34 hours a week and for the past couple of months I have been lucky to get 28 hours, every time I turn around the management is sending employees that have been there for years and have been hard workers and dedicated to them home early to save money and hiring in new people for no reason at all. They could just give the employees that are already there more hours instead of hiring in these new kids that wont work that are just there to be in the way and get paid to stand around and talk. I have seen many dedicated workers that have been there longer than me be basically pushed out because there is no way to live on a very poor income that we are being subjected to, many have had to either quit and get a new job or get a second job just to be able to afford the gas to work there. My bills are to be paid every 2 weeks because my paychecks are every 2 weeks and my bills equal more than I get paid so I feel like I am financially drowning, and because of the excuse of sales being down have cut my hours so much I am currently looking for a second job to go with this one so i dont completely go under in my finances. | |
| Michelle Blakney | 7/31/11 |
| I am a busy mom, and when I need to pick up something and get in and out quickly, I've chose to go to any store but Walmart. I do not like playing an Easter egg hunt game in your Sand Springs, Ok store. I go in to purchase an item from your store and it's always being moved around, and when you ask one of your fine employees where the item has been moved to I get I don't know or the other shift moved it! I will not spend half a day looking down isles searching for them so when you tell your employees to leave your selves along I will be spending my money at the Dollar General, Family Dollar, or at K Mart!! | |
| unknown | 8/1/11 |
| I dont understand how a member of management, can skip all the rules to let a friend get a higher position. At 307 west monroe walmart a personnal relationship between Tireco and Victora Berson she gave her a babyshower and they are the best of friends this needs to stop never out of nine years at walmart i would have seen the day less then six months she have went from CSM to support and now a ZMS. i would have not said anythin if she wouldnt have brought this friendship to walmart and let everyone know, she wrote poeple up and cover for victoria like excise her days and passin out babyshower papers around the store. This is the talk around the store and it is affectin the work environment. | |
| E. Allender | 8/1/11 |
| I am writing this because of an experiance my husband and i had yesterday at your Cushing,Oklahoma store. We took a tire in to get it REPAIRED, when the tires were purchased at Walmart road hazard was purchased for them, my mother was the one that bought the tires, the guys said that the road hazard is non transferable, since we are buying the vehicle from my mother, that is ridiculas since your not insuring the person your insuring the TIRE!!! So from the get go he(the clerk) had an attitude problem, yet said he would go ahead and honor the road hazard contract. He said it would be about an hour and half wait, we said fine and went looking throughout the store, about 30 minutes later we went back to check on it and he said it was done, he goes through the receipt with me, not acknowleding my husband at all, and said that our tire was "unsafe" therefore they did not repair it they just put a new tire on our rim, WITHOUT CONSULTING US!! He never called us to the tire center or rang my cell phone or anything, he just expected us to pay for a new tire. My husband wanted to see our tire and how it was "unsafe" so he and 2 other tire guys (his bodyguards) brought it out, not only did he not know what he was talking about he couldnt explain it good enough for my husband and i to understand. Do to the piss poor situation we decided to not wait around for them to take the new tire off our rim and them REPAIR the old one as what was to be done in the first place but we went ahead and purchased the new tire. My husband wanted to go ahead and take the old tire with us, and the clerk proceeded to tell my husband and i quote "Sorry Bubba i cant let you take that, i could get fired, cuz that would be considered stealing, cuz it doesnt belong to you." Which we didnt understand since we purchased the new tire and supposably nothing could be done with the old one, why couldnt we take it home. We decided to just go on home with only our new tire. Later after thinking on this situation more my husband decided to call the store and talk with the manager, when he called he got the same clerk that we had dealt with prior, my husband asked for the manager and again the clerk said,"well hold on there Bubba and i'll get him for you." Let me just clarify my husbands name is NOT Bubba- what ever happened to sir. I feel as though the manager needs to get a handle on his/her employees and have a customer service seminar with them as well. If Sam Walton was still alive and was called Bubba in a derogatory manner, what reaction would he have and what kind of actions would he take?? | |
| Carol, Stevensons Ranch, CA | 8/2/11 |
| Walmart use to exchange faulty items. Well when I went to exchange some Lexmark ink cartridges, (Which I have had to do recently and they DID exchange them before this last incident), and the self proclaimed "manager" at customer service said that Lexmark does not replace them anymore. So I called Lexmark, and guess what, they DO exchange them. The Lexmark Co. told me that Walmart should have exchanged it and that there was no reason why they didn't. I'm tired of getting screwed at Walmart!! Maybe Target will appreciate my business instead!! I would really like to give Walmart (-2000 Stars) Liars!! | |
| myrtice t | 6/21/11 |
| i useto work walmart on booth road in warner robins if that is bad i got something to tell my store manager name travis mets well known jason is something esle he fired me because they say he say i call human resource on him you think they did any thing about it this man can call his associates stuiped and make them cry like babys if corp. knewwhat was going in the work place i wonder would they do anything about jason has hurt so associates feelings until it dont make any sense.he he that are job scared this man think cant be touch corp .should do and under cover boss at this walmart in warner robins if cusotmer has a compliant he will not come to floor to see what is going i hope corp. they need talk to their manager michell g. how he did her | |
| Linda Dudley | 6/22/11 |
| I just want to say thank you to everyone at the walmart store #0031 in Poteau ,Oklahoma they are polite and very helpful. I have had a few issues with different things and it is cleared up right away. Also as far as the price match it is really good. THANK YOU EMPLOYEES OF THE WALMAT IN POTEAU,OKLAHOMA.74953 | |
| terry | 6/23/11 |
| Yes I am writing about the store at Victory Blvd. Yorktown va. I know your attitude is forget you, but I will still explain. Ever since the store opened the shelves are never stocked like they should be, always out of things,with the same comment when questioned " Truck due in tonight". It dosen't take too many brain cells to figure out if things keep running out, is place more of an order or an on time order. The bathrooms are usually dirty, workers standing around talking or too busy begging for some chairty instead of working.Your management sucks,and cashiers move at the pace of a snail. Everytime I go there you seem to be out of what I go for,so I have decided to pay a little more and buy american,your out of country products suck too! I know it's not just me because I hear people complaining of the same things,but I really know you could care less.You know when your at the top of the heap, you become comfortable. | |
| william cameron | 6/23/11 |
| I am writing to complain about the state of the car park at store in Monifieth, scotland. The parkung area is a complete mess with potholes all over and they are damaging cars. Further, the white lines painted to signify disabled and child spaced are almost non existant because thet have not been painted for so long. Poeple are parking in these spaces because they are not made significant enough and are denying disabled people and people with children to park. Even when non diabled park in the spaces, no-one from staff ever bothers to tell them that it is for disabled only. The whole car park requires refurbishing and the disables and childrens parking areas and signs need to be made far more obvious. I trust something can be done about theses problems A>S>A>P. | |
| Nita Oakwood | 6/23/11 |
| I enjoy your t.v, ads with the children keep them coming. | |
| Susan Hickingbottom | 6/24/11 |
| In Winnsboro Louisiana our Wal Mart is known for associates having affairs with other associates . For example my daughter in law has been marries to my son for 8 years and got the last 6 months has been having an affair with a new male associate . This happens a lot at this store . I am so upset that everyone at the store knows about it but she still has a job as does the guy she is cheating with . I will be calling the home office today Wal Mart is supposed to be a family store . I've told my son being he is disabled to get a lawyer and sue the both of them his wife and Wal Mart . So many marriages have been torn apart in this store . She doesn't even care for their two children whom she has abandon . | |
| Amanda | 6/24/11 |
| On hold with my West Palm Beach Walmart now and it has been 12 minutes on hold waiting for a manager! No one even comes back to the phone to say anything! Second time calling! Poooooooooooooooooooooooooooooooooor customer service! I hate walmart! Bought my daughter a bike for her fifth birthday and the wheels fell off! They will not exchange it for a new one! WTF!?!?!?!? | |
| betty faye | 6/25/11 |
| i was in your eastgate store in batavia ohio and there is no customer service and when you do find some one they are rude,and i would like to no why you would aloud your supervisers there treat your employee,s like there dirt, i thought it was rude that this person name on badge was will at that store was very nasty and rude to one of your employee,s and if i would have been her i would have not took that sordif abuse something needs done with these people attatudes or your gonna loose alot more then you have customer wise but you seriosly need to check into how your empoyee,s are treated.thank you sincerley ms.betty faye | |
| wanda coldiron | 6/26/11 |
| i wanna know how there aloud to let husband and wife work same place and shift,i know for a fact that a freind of mine put in for a couple different positions and got turned down because the job was givin to these person who the whole family works there mother,father, wife i thought it was against policy to aloud this cause of favortisim. i just wanna know how the rules can be broken are you family ran store now and no one else has a shot at a different position or what,whats going on here you need to dig deep to your eastgate store in batavia ohio cause what,s going on there anit right, ive also seen alot of lazy people at that store and the ones that do work get scolleded and it just anit right; do a surprise visit without them knowing and you may get a surprise about that store and and some of your managers are so damm rude makes you not wanna go back to that store. | |
| beto martinez | 6/27/11 |
| my name is beto martinez, i been an employee for walmart for about 3 years now. is been actually very good job for a while, associates helping each other and helping people. even when i dont need help. i always been a hard worker and prefer to solven my job on my own. do as much as i can an as fast as i can. having many jobs harder than this it is a really good job. but now we got a new store manager, that cut almost half of our people, they were fired or quit. to be honest i have never seen the store as bad as it is today. i am in the produce department where we had 6 people working and we only have 2 and sometimes another associate that works frozen and help us too. i am feeling very angry at our new store manager i am feeling very stress and overwhelmed for all the work that i have to do and then go to another department to help too. what i am asking is for an inspection of the store, but surprised inspection not one of your stupid inspections that tell in advance that you are coming to an inspection. i have never seen all our people that tired, frustrated and extressed all this time i been here. our store number is 2494 our adress is 2100 vista way oceanside ca. i hope you do something about it and not just send her to another store where she is going to do the same. please ask any of the associated if they are happy with her performance as store manager. please be fear to everybody dont you have rules for regular associates? you should have them too for store managers thank you and i hope you do something | |
| Tiffany R | 6/27/11 |
| I would give the fairbanks alaksa zero stars if possible. They have an OVER POWERING BITCH that works there that uses her power in all the wrong ways and you cant talk to any of the other management about about because they'll tell her and she'll coach you or threaten to fire you. Now because of her the store is upside down. half the time no body knows what their doing because once on manager says something to associate she goes back tells them to do something else and then when you confront the other manager with her there they say they never said that. She treats customers like shit. She told me to get out of the store just for asking her about the way she treated her employees. SO if the store manager doesn't say anything to by tomorrow I go in and start a scene. I've spent 2 years at this store as a custom surveyor and I'm tired of watching grown men kill themselves for some women on a high horse. Corporate will be in the store tomorrow and they WILL be getting a visit from me with this women. | |
| Don Lawson | 6/30/11 |
| After a near hospital visit this morning, I noticed the apple juice (no sugar added)I purchased from Walmart is made up of concentrates from China and Argentina, where food is not inspected like we think it is here in the U.S. Are all you people nuts?? Don Lawson 27 Green Acres Drive Rolla, Missouri 65401 573.368.5852 | |
| Elizabeth Broadnax | 6/30/11 |
| We bought two futon beds from wal-mart. Everything was fine, then one bed turned out to be infested with bed bugs, we then checked the other bed & it was fine. Now just recently the bed bugs in the second bed came out. The one bed was able to be retured because it was in the 90 days, but the other bed they wont take back because its over the 90 day return. BUT IT ALSO HAS BED BUGS!! & IT'S NOT MY FAULT THAT THEY SHIPPED US BEDS WITH BUGS!! & who knows what else they ship out that may have BUGS! BEWARE OF ONLINE ORDERING OF FURNITURE!! THERE MAY BE BUGS!!! | |
| | 7/1/11 |
| I HAVE HAD MULTIPLE PROBLEMS WITH WALMARTS THROUGH OUT NJ AND VA. EMPLOYYEES DO NOT CARE ABOUT THE CUSTOMER SATISFACTION. WHAT EVER HAPPENED TO CUSTOMER SERVICE. I GUESS YOU DONT KNOW WHAT THAT MEAN. | |
| Jimmy | 6/10/11 |
| NOT SURE IF THIS WILL HELP EITHER! I just came from the Pikeville, Walmarts and to say it was less then an enjoyable experience would be an understatement. I should be used to it by now since for the last year the lines and increasingly longer and the amount of cashiers keep growing fewer and fewer. Tonight took the cake, after a hour and half of waiting I asked the cashier where all her helpers were and she said she was the only 3rd. shit cashier. I think if a store of that size was going to stay open all night there should be a few cashiers. I own a small company and one thing I have learned is if you keep customers waiting your gonna loose them. I know that one's person opinion means nothing to a company the size of yours but I truly believe that the one cashier and that customer service manager that was being chewed out and cussed beyond belief deserve (a raise, bonus, and 5 gold stars)... The management team there deserves a swift kick in the pants for there lack of reconizing that they need more people up there as cashiers, afterall it doesn't take a rocket scientist to realize that all those loaded buggies setting there that customers walked away from is money out of there's and walmarts pocket. I watched at least 10 people walk away from buggies that spilling over with products, easily 200 to 300 dollars worth each. As i mentioned i own a small company and I know a happy customer tells a couple people but a un-happy customer tell 10 people, sooner or later the local K-marts business is gonna pick up. HOPE YOUR LISTENING SINCERLY YOUR LOYAL CUSTOMER "FOR NOW" | |
| Susan Lindsay | 6/11/11 |
| Well.....I am not surprised by all the comments I am reading here. I spoke to someone in corporate last week and told them my concerns about my experience at the Walmart store in Mt Pocono Pa and they told me someone from Corporate would get back too me and as of 9 days later no one has. Does that surprise me no. This is what is wrong with this world no one wants to listen to people . | |
| kevin r | 6/11/11 |
| well im a truck driver im getting tired of walmart not letting us driver park on the lot of walmart too shop if it wasnt for truck driver u wont have any thang to sell to all the people. its sad im in williston ND they will not ley truck on parking lot so will never buy any thing from walmart again...... | |
| Billie | 6/12/11 |
| The store in Rifle CO - is at best a very poorly run operation. I have complained many times about how the karts need to be worked on so they don't rattle when being pushed through the store. The emplyees lack in the ability to give customer service as they will walk right by you and not offer to help you find things - and that is only the tip of the iceberge. Since the new store was sit up finding anything (just one item you need) - it like looking for a neddle in a hay stack. It goes without saying that you want us to wander around the store looking for things so we BUY more - and shame on you. If there were any place else to shop in Rifle I would never go near the WalMart - but alas we are a small town and you have us by the neck to shop there. At least you could work on CUSTOMER SERVICE and get the karts fixed and not take people in to work for your store that don't have a clue how to service people. All you want is MONEY and if there were a Target available I would NEVER GO IN ANOTHER WALMAT!!!! Your store in Rifle is a JOKE!!!! | |
| leelee wheels | 6/12/11 |
| I ordered nikon lenses from your store in pueblo only to find out they are polycarb i new a friend that was with me at the store to pick them up the manager Doreen assured me they messed up and still tried to pass them off as nikon i have to deal with her this week and will get a refund what a rip off it has been over a month, she is rude and has no management skills, I am so upset selling me 30$ lenses and paying for nikon this has happen to other people you should investigate please. | |
| tim | 6/13/11 |
| I shop at Norwalk ohio Walmart store 1986 and im very angery with the way things are ran. The employees are very rude and there is only.one person in certain departments which should.not be that way there should.be atleast two people in a department do things went waighed on just one person. And also its against the law to withhold.someone from taking there breaks u stores need to get ur.Shit together. | |
| J Oge | 6/14/11 |
| I live in Russellville Arkansas and there are 2 Wal-Mart stores in our area. One is not too bad (Dardanelle) but the other (Russellville) is full of rude management and employees who haven't been given the chance to learn about the products they sell. Wal-Mart "price match guarantee"? why don't they match the prices they have posted on the shelves before promising to match what competitors have posted in the paper? AND 1 out of every 4 times I go in there, I am double charged for one or more items. I'm usually in a hurry, so I don't always catch it until I'm at home and it's too late. Walmart doesn't care about it's employees or even the environment so why should it care about those shopping? They are basically the "only game in town" here, so I have little choice when I shop. Walmart used to be a decent place to shop with wonderful, friendly employees. Now it's just a "screw people out of their money as quickly as possible" place. Oh - and if you need glasses in Russellville - don't go to Walmart. Mine didn't fit me when I got them ("Oh, it will take awhile to get used to them") I finally had to go to another doctor who told me the distance vision was too strong and the bi-focals were too weak. Pay a little more and get the right fit. | |
| Phyllis Stone | 6/14/11 |
| After reading thru all the bad reviews above, it seems like a waste of time to even bother adding mine. Obviously, your company - the world's largest - has more than enough customers for you to bother addressing problems of individuals. What do you think Sam Walton would think about your business practices today? I have 2 major complaints. Because of a back injury, I now have to use the motorized carts you provide. Unfortunately, they don't work very well and many are in poor condition. My first experience left me with a dead cart in the middle of the food section. It began beeping loudly when I got off and there was no way to shut it off. If the idea is that an employee is supposed to respond to the sound and bring another cart to replace the dead one, you need to let your employees in on that. I had to walk to the front of the store, find an employee (very hard to do these days) in the produce section who eventually got me another cart. The reason I use these carts is because I can only walk short distances without extreme pain. Having to hunt for an employee and then walk back to the dead cart, just about did me in. Considering the amount of your profits, it seems like to me that you should provide better, more reliable carts and make sure you have fully charged ones at all times. The instructions for operating them should be stated clearly, as well as the level of charge. If a cart is damaged (like a ripped seat) or running poorly, they should be replaced. The one I used today jerked the entire time I used it. Not only is that dangerous, it's very hard on the person trying to control it. They should be redesigned with the seats adjustable. They should have an additional basket behind the seat for extra merchandise or a woman's purse. They should also be cleaned often. Today I bought $240 worth of mdse. but could hardly make it to my car. Instead of paying a "greeter" to tell me to enjoy my shopping, how about making changes so I actually MIGHT enjoy my shopping. My other complaint is that you are dropping good brands to make room for more Wal-Mart products. The selection seems to decrease every time I shop. You invariably drop some of my favorite items to make room for more Great Value or Sam's Choice. If these two problems are not addressed, I will be forced to shop elsewhere. It will cost me more, but, perhaps the lowered aggravation level will make it worth it. Wal-Mart used to be an enjoyable place to shop, and you could usually find a helpful employee when you needed one. Products rarely disappeared from the shelves. And, if you needed carryout help, it didn't take 15 minutes to get someone. I live in Sikeston, Mo. These are the conditions in my local Wal-Mart. It would be nice to think that SOMEONE in Wal-Mart's hierarchy actually gives a rip about their customers. | |
| JoAnne Saunders | 6/15/11 |
| The Walmart on Garden Rd. in Burlington, NC is a great store but the bakery is AMAZING!! I really feel they don't get all the credit they deserve. I buy all of my cakes for every occasion from this Walmart and have been more than satisfied. The associates are never rude or impatient. They are most helpful and understanding when I ask for something complicated or time limited. This past weekend 06/11/2011 I had the bakery make a cake for my youngest daughter's graduation party. It was a design I had come up with and they executed it perfectly! It meant so much to me and my family because the design reflected the long road my child had being pregnant her senior year. I hope this will let them know I truly appreciate great customer service and feel they should be greatly rewarded for all their hard work. They deserve 5 stars!!!! | |
| darleen | 6/15/11 |
| June 13, 2011 To who might actually care: I have been a loyal Walmart/Sams customer for too many years to count. Working only minutes from the Valdosta, Georgia Norman Drive Store I have always found Walmart convenient and a one place shop. I have stayed loyal through many changes and updates with the store. I have at times been frustrated with my shopping experience but not to the point that I am now. After working Saturday 6/11/11, I stopped by Walmart to pick up some Ziploc brand freezer bags that my husband needed to finish putting up vegetables. Very tired but as always I shopped at Walmart and had more items than just Ziploc bags in my cart. This always happens at Walmart, I see many things I want or need then what I had on my list when I entered the store. As with it being Saturday and a busy day in Valdosta Walmart was busy and only a few registers with actual attendants were open. I had more items than I normally would go through the self check out with but I thought it should be fine, I didn’t have anything to difficult to scan. Well think again, I do my best to scan and then sometimes the items don’t weigh enough and the machine doesn’t think you bagged the item. Ok I can work with that. Then I scanned a large canning pot, it was too big to fit in the bags with the trigger underneath, so I set it on the area provided. Computer didn’t like that I guess, so I moved it back to the buggy, but keep in mine I had scanned it. Then I scanned a fillet knife, and of course machine didn’t think I looked old enough so associate had to come over and fix this, she didn’t even ask me how old I was, guess she could tell just by looking at me, this wasn’t the first time she had been over to my self check out computer, it was constantly needing attention sort of like a puppy I guess. Anyway I continued to scan all items in my buggy with machine alternately wanting more attention. Each time I did what it asked of me or the associate came over and adjusted its way of thinking, who knows. After scanning all of my items the lovely attention needing computer scanner was not happy and thought that I still had items in my buggy that needed to be scanned. Associate was unable at this time to satisfy the computer so she called over backup (higher associate I guess). This higher up couldn’t figure it out on my computer so she moved me and buggy up to the associate station. She then looked at the receipt and said that I must have something in my buggy that I had not scanned. I assured her that I had scanned everything. She then asked for my ID, I handed it to her and she checked something on the computer, I guess checking to see if I was legit, who knows. She then handed me back my id and kept saying I must have something in my buggy that I did not scan. I repeatedly told her I did not. I looked at the receipt on the screen of her computer to look at the items listed to mentally check everything and especially the larger item that I had scanned and then put back into buggy. This higher associate did not offer to look in each bag to check if the items were on the receipt list on her computer. She didn’t offer to check anything against the buggy items and what was on the register; she just kept repeating that I must have not scanned something. By this point yep I’m very aggravated. Not only do I feel like I did something wrong but I resent her even needing to look at my ID when I have not even got to the point of being able to pay yet. I at this point decided enough was enough; I didn’t need the items that bad. I told the higher associate (assistant, csm, or helper) that she could keep the items and check them off at her leisure. I left the store leaving $100 dollars worth of merchandise behind. I resent being treated like this, I resent having to show ID for any reason when I have been behind someone paying for merchandise with a Food Stamp card and they are not asked for identification. I have seen this myself plenty of times and never has the person using a food stamp card been asked to provide identification. I have been asked for my ID for writing a check, using a Debit Card, and for this visit on June 11th, for whatever reason I don’t know. I think Walmart has some issues that need to be addressed, but I seriously doubt anything will come of this letter. What is the need to build stores with so many registers if you are only going to open a couple and then the customers are expected to check themselves out? Shouldn’t we self checkers get some kind of discount, and do we deserve to be treated like we have done something wrong? Shouldn’t ID be checked for all methods of payment, its popular knowledge that people sell money off of their food stamp card for cash? All the person using the card needs is the pin number. Maybe I should quit my job and apply for a food stamp card; I would probably get in and out of Walmart easier. Imagine that. I’m very disappointed in Walmart and how I was treated on June 11th approximately 5 or 5:30 p.m. The items in my buggy were nothing exciting either, some of the items were, a canning pot, canning jars, cake mix, tank tops, shorts, sprinkles for icing cake, cupcake wraps, pizza, and a few more items, oh and lets not forget the Ziplocs that was the whole reason I even dropped by Walmart. As a final thought, all of the items can be purchased elsewhere. I did stop on the way home and picked up the Ziplocs that I had needed. I guess I have been led to believe that Walmart is the only place to shop but I think it’s time to reconsider my shopping experience from now on. I hope this letter is taken seriously because I was definitely disappointed in the customer service of Walmart. | |
| Kelli Cool | 6/15/11 |
| Walmart is planning to build a store at the site of a former garden center. (Hwy. 65 and South of 117th Ave. in Blaine, MN) The land is absolutely beautiful, filled with huge trees of many varieties, plants and flowers galore, and this land also provides a home for a big variety of birds and other small animals. It saddens me to think that of all the sights that Walmart could choose to build, they have their sights on this particular park like piece of property. There are many open parcels of land in this area that Walmart could opt to build on, land that is already open, not containing the volume of trees that this former garden center contains. Walmart, do the right thing and select a new site to build. Why not make it this site a park, wouldn't that be a refreshing change for Walmart? It might even help to improve the negative image created by Walmart. | |
| Melissa | 6/16/11 |
| I am very disappointed in Walmart. My family and I were always big Walmart fans until a few months ago. I registered there for my baby shower and everyone had a problem or either couldntg pull up my registry. I live in Phila. But work down the shore and even my friends there were not able to pull in up. Do to this noone bought my bigger items because they didn't want to put out the money if someone else already did. I ended up receiving all clothes and 3-5 pairs of the same thing. I tried to exchange the items and because I didn't have the reciepts they gave me a hard time. Some items I counldnt even return because it was over $50.00. The customer service was rude, and pretty much called me a lair. The store is horrible and do to this I wil not shop there anymore. I also informed my sister who is having a baby and wanted to register there all the problems I had. She will now not shop there either. | |
| Rosalind Stanley | 6/17/11 |
| I have recently had problems with a damaged chair from a patio set I ordered online, after almost two weeks I finally got my problem resolved, however, I had a horrible experience at the Walmart store in Merritt Island, Florida. I contacted the customer service people and they had the manger of the store contact me, she left a message that she called regarding my complaint but it took over a week to contact her. My issue was that I had bought several pairs of shorts that I did not try on a t the store because I was too tired, I suffer from chronic back back pain even after having three surgeries, so it is very hard to shop as I rarely feel well enough to shop anymore. When I tried to exchange the items this is what happened. I arrived at the store approximately 10:45 p.m. I stood at the store while an elderely man placed stickers on every item in the bag (that took forever!), I went to the customer service area and stood there for several minutes before I was helped, the help was awful, I was told by a very unkempt woman that I could not exchange or return any items after 11:00 p.m., I looked at my watch and it was about 2 minutes after 11:00. I asked to speak to a manager and this woman told me she was the customer service manager and she was bot going to exchange or refund anything for me! She was very abrasive, to say the least. There was a gentleman who looked like he should have been a manger and when I asked him for help he seemed to be very intimidated by this manager and said he could not help me and then walked away. I said fine I will return them another time. I was very offended by the rudeness, but decided that I would go to the apparel area and but what I needed, I picked out about 6 pairs of shorts, some shirts and other small clothing items, as I was moving around the store I noticed that this customer service manager was following me, I tested the situation by going to areas where I did not need things from, every where I went she was around the corner. This was the strangest thing I had ever experienced, I was actually being stalked by this woman! I needed severa;l items and just continued to shop, at one point a very nice employee asked me if I was finding everythiong OK, I then spoke with her about the exchange refusal from the CS manager, she told me that Denise, the CS manager, was having a very bad day and everyone is just trying to stay out of her way, but if I went to register 18 they would exchange the items for me. I thought YEA! I had turned my cart around to go back to the patio and garden center and "Denise" was around the corner, AGAIN! I eventually went to register 18 and there was a womnaan who had just gotten in front of me with a very large cart of items, so I decide to go to the register while the clerk was ringing in her items, when I returned from the restroom I found that the clerk from regsiter 18 was now moved to register 17, so I grabbed my cart and also moved aover, as I looked back qa customer pulled into lane 18 and Denise was ringin him in, at the same glance she was giving me a very mean facial look, when I finally began putting my items on the conveyor belt I told the clerk about what the other employee told m,e about my6 exchange, in a very intimidated tone she told me that she was told that she was not allowed to exchange ANYTHING FOR ME! I loudly sa8id "WHAT?" at that time Denise appeared and again nastily reminded me that she was not going to exchange anythingf for me! I was in shock that she, as a manager, was this rude, I said fine, again and finished placing my items on the belt I then told the clerk to stop ringing my items up because I wanted to see Denise put all of my stuff back on the shelf!!! I had over 2 hundred dollars worth of merchandise, but I chose to not purchaser anything from this store!! I contacted the corporate office and they had the manager from the store contact me, and she left as message but it took over a week to finally get her on the phone, and all I was told was that she will investigate the situation and she was sorry. "I am sorry" is not good enough, I am still stuck with a bag of clothing that I cannot wear, and the statement "I will investigate" is bull! It does nothing for my anguish and the mistreatment that I suffered! I beleive that if Walmart really cared about their cusatomers then they should at least offer a gift card that would ease the customer and stimulate them to continue to shop with them. I will not ever shop at walmart again, there is Target, BJ's, Publix, Aldi's, TJ Maxx, several dollar stores, and an entire Mall that can supply my every need! Thanks , but no thanks Walmart of Merritt Island!!!!!! | |
| Charles F. Denny | 6/7/11 |
| I have observed in your stores handicaped people waiting in long check-out lines. I have even seen some including one of my family who is disabled leave their cart with merchandise and walk or limp out. I feel it would be good for your image to have one lane just for real handicaped people. Thank you for consideration. | |
| Al Mast | 6/7/11 |
To whom it my concern ! Dear Walmart I am looking for this Grapefruit juice in your store. Original Ruby Red, Floridas NaturalPremium Squeezed FromOur Fresh FloridaGrapefruit You used to carry it, why is it missing in Pass Christian, Gulfport and Waveland? Please give me an explanation I can live with since this is a big part of my Breakfast. Sincerely, Al Mast 309 Highpoint Dr. Diamondhead, MS 30525 The letter is in the mail | |
| very disappointed | 6/7/11 |
| The Wahpeton ND store is so understaffed that you can never get anyone to help you. They are so busy that when they finally get a chance to relax they walk away from you when they see you coming. Also again with the employees being overworked and understaffed, try to call Wal-Mart in Wahpeton, you will be on the phone for at least 10 minutes if you stay on that long. No one wants to talk to you on the phone either. Maybe you should send an under cover boss. | |
| Jodi C. | 6/8/11 |
| I will be contacting Corporate AGAIN about this as well, but let me tell you how it is to be an employee with Wal-Mart in Ohio. My fiance` and I met at this Wal-Mart; I loved my job when I was there and he still likes working there. The store itself is not the problem. It's the store manager, Tony Bussa, the boss of the bosses. They did an inventory reset - for those that don't know, Wal-Mart stores "over-stock" (= excess freight) in metal shelves called bins. Well to do this reset, they scan the freight out of the bins, work it on the floor to make sure those items are filled to the max on the shelves, then scan anything that's left back into the bins. The inventory system is shut down after everything is scanned out to avoid freight being ordered automatically. If the bins are empty, the system will order the freight so they have more on-hand to re-fill the shelves. The freight is stored in the back room until it is needed on the floor; this holds true for all freight that isn't immediately perishable (meat/produce/frozen food/dairy do not apply in this manner, per say.) The freight is to be scanned back in and once the system is back on it will see the remaining freight from the reset and not place an order unless it is needed. The store manager came in and instead of paying attention and letting the employees have ample time to do this reset, he KNOWINGLY TURNED THE SYSTEM BACK ON TOO EARLY. This is very, VERY BAD. For example: There were 6 skids/palates total of Angel Soft toilet paper alone ordered when there were 2 skids/palates already in the bins. It was all the same packaged size, 12 rolls. The shelf capacity for this toilet paper is 10 packages of the 12 rolls. On one skid there's anywhere between 30-50 packages of toilet paper. In other words, that's a LOT of toilet paper that they didn't have room for. **That's just one example of this; every department that was being reset had duplicate orders placed. Since the system thought the bins were empty, the system (once rebooted) placed an order to re-supply the on-hand counts to ensure the store would not run out of freight.** The kicker of this all is that the actual freight we DO need ordered has been out of stock both on the shelves and in the back of the store for at LEAST a month now. They back room is full to bursting with excess, un-needed freight. A skid/palate is about 4ftX4ft in surface area. The aisles in the main part of the store are as wide if not wider than the paths in the back room. Each path is lined with skids back-to-back, with no space in between them. There is no room to walk, let alone run the machinery necessary to unload the new trucks coming in. No one will stand up to Mr. Tony Bussa because they will most likely be terminated shortly after. Our Wal-Mart has had to hire help from a Temp Agency because the employee turnover rate has spiked in the last few months. Obviously it's just because Ohio workers are lazy, right? We're stupid and incompetent and can't do our jobs?... No. Why has no one looked into this? Or if they have, why has nothing been done? One store cannot have this bad of a pool of people to pull employees from. Our only option seems to be to contact corporate. I did so today. They said we need to contact Tony's boss and raise our concerns with him/her. I hope something is done about it - Tony's arrogance, ignorance, and incompetence will bankrupt the store if something is not done. | |
| Barbara Olson | 6/9/11 |
| I shop at the Walmart in Thief River Falls, MN and last night we purchased some fish from their pet department. Got them home, put them in the tank and noticed two were sick. The next morning they still looked bad and the other two that were purchased were dead. I went up to the Walmart and complained at customer service. They gave such a poor attitude about the situation and took three pages and a phone call to get the manager of the area. I walked back with her to the fish, pointed out where they came from and she put the two sick ones back to resell and said next time don't bother bringing them in. She was so rude as well I could not believe it. Looks like I will have to drive 40+ miles in order to find a decent Walmart to shop at. I am so disgusted with the service and lack of employees lately. | |
| harrassed n Logan Ohio | 6/9/11 |
| If i could rate -100, Id do it! The Walmart in Logan ohio came to our small town, ran small buisnesses out, FORCING the community to shop there. After removing alot of needed items from the shelves. On top of that, they have very obvious regular employies following u everywhere throughout the store peeking through places at u. I was n there the other day lookin at the very few living plants there and heard thier" security" on her phone saying she was gonna get "these b@tches"! I was devistated, and my handicapped son heard it now wont stop sayin it! So we went to look at veggie plants for the garden and had to stand in 4 inches of stagnet water to do so, so we went to pick up a script at the pharmacy, paid there, and left. Next thing i know after getting home, the Police came to my house accusing me of stealing flowers there, he looked all around, and said he was gonna go back and watch the tape, and if he sees me he was to return to arrest me. Well, hes not been back, i dont know her name yet, shes German and she calls me the B word? Shes not trained to catch shoplifters, shes annoying cuz u can tell what shes TRYING to do. She was a cashier then customer service. I was embarrassed by the police looking around my property and people watching who were outside. Shes made me embarrased to shop there, and like i said, that walmart is the only place to shop. I usually go outta town cuz thier clothing there is either mylee cyrus or moomoos! What is up with that, does our town get all the trash not sold elsewhere. And thier pharmacy, hardly has what ya need. They try arguing with my dr and everything. Any narcotic you go in there to get, you know ur gonna get some crap and German ladys gonna be watching. Harrassment is going down unless she is handled promptly! | |
| Elpidio | 6/9/11 |
| The store in stockton,ca is alway emty it look like a third wold store .the grocery deparment shelf are always emty . the spanish food shelf it been emty for the last 3 months ,what is going on at this store. It was nice to buy at this store but for the last 2years is a mess. How are you going to make money if you have nothing to sell?Very desapointed the way you nbdo business at this store.Hope you take some action soon.I used to buy everything at this store but now i have to go to your competition. well this is all i have to say at this time.Take care of your store or sae it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | |
| bonnie Zeigler | 5/24/11 |
| on saturday may 21st i was at walmarts in troy,mo my purse was stolen the vidio cameras are such poor quality i could not even tell anything on it,then im told thats all the cameras they have in that area they could not even find me on one get real im 90 by90 how can you miss by fat ass if i put an apple in my pocket theyed sure fined me. i think they just did not want to take time to look at all the tapes in the area it was lazy if you ask me this has woke alot of people up and if wal-marts does not care then why should we shop there? | |
| Westside Customer | 5/24/11 |
| Everything about my shopping experience at Walmart is poor. The entire store is filthy including the restrooms. It surprises me that any personnel in any job could carry an attitude like these people do. Target is the place to shope :-) | |
| M. Livingston | 5/31/11 |
| May 31st, 2011 Tuesday My Cousin purchased a $100.00 Money Gift Card for Christmas, (12/2010)for me. The 1st time I used it, no problem. But than after that, I had problems. everytime you use your "Money Gift Card", Walmart Deducted a $3.00 fee, from your remaining balance! The Walmart Cashier could not process the Money Gift Card what so ever! They asked me, Is this a Debit Card? I replied, No, it is a Gift Card! The Cashier told me, that they have problems with Money Gift Card! I still have a remaining balance on the card! So I am advising everyone, "Do Not Purchase Any Walmart Gift Card" for you will have problems! | |
| Adams | 5/31/11 |
| Walmart #2883 8801 Ohio Drive, Plano TX. First of all the people assigned to answer the phones do not know how to answer the phone professionally. Recently, I decided to use a few coupons, and a cashier called me over to her register. Turns out she was new, never saw her there before, and asked me to place the coupon directly with the item on the conveyer belt. She called for assistance with the first coupon. Then when she rang up a box of band aids apparently on sale for $1.00 and the coupon was for $1 she said she could not do it. And called for the supervisor again. And he asked me if I copied that coupon. (Accusation) which I did not, he told her to ring it up. And she questioned that, he told her to do it this time. I called and spoke w/ an assistant manager, who did not seem assuring on the phone. Therefore, I called the corp. office, they took my information and said they will send this information out on all levels. On Sunday Evening a woman called at 7:31pm according to our answering machine and phone, said her name was Dominique an assistant manager at the store and heard that I wrote a letter, and she was calling to find out what it was all about, something to do with coupons, and that she was only going to be there till 8pm and gone for the next three days after that. Okay, first of all it was a Sunday evening, but I guess that does not mean anything anymore, second she said she was calling to find out what my letter was all about, I actually called Corp. Third, it was a poor representation for any business on every level, letting us know she was going to be gone for three days if we had not called her back with the 1/2 more or less. Today, I called corp. to let them know about Dominique's call. I also called the store manager, after going through several calls, because the person who answered the phone, has no professional phone skills. He knew nothing of my situation, and said he will speak with them. And that Dominique called to close the ticket. And said that I would have been most likely frustrated if no one had called. I told him, the message she left was pointless. And someone could have called Monday morning, who would actually be there. He said he was not sure what it was that I wanted. I told him that I did not want anything, however it is apparently a big training issue at his store, from the people who answer the phone, to the managers. Unprofessional, and their supervisor Mike needs to watch the way he speaks to the customers. I told him I am going to lengths for Walmart to know about it, because it should not have happened, and no one else should have to go through this sort of treatment. Unprofessional, Unprofessional, and uncaring is what I have to say my experience has been. This location has really gone down hill. | |
| | 5/31/11 |
| Walmart*#1352 in Wallace N.C. needs a new line up of management.I would love for someone high up in the company to do a surprise walk in and see how customers and associcates are treated. Thanks..We all here in Wallace wish we had somewhere else to work and shop besides Walmart*#1352,Thanks,Gary Register..former Greeter. | |
| veronica gilliam | 6/1/11 |
| I have lived in many states and this store in Grenada Ms is one of the worst stores that I have every shopped in. Your associates are not as nice as the othe associates that located in the other states in the U.S. I have never seen such low moral in the store all the other states always say WELCOME TO WALMART and I have always liked shopping @ walmart but this store really needs a lot of work. I was told that when they had the grand opening everyone in Grenada, Ms received a free $5.00 gift card and I didnot receive one but that is really ok I don't know if the mailing out messed up Also Walmart had a advertisment regarding Kingsford Coals well the advertismet on TV and in flyer that the had out in the store well the store ran out and I had to call the corp office to see if they would sell me 2 bags for the price that was printed in a flyer that walmart hand out in the store I had a terrible time getting them to understand that whe you advertise and you run out by law you are required to sell the product for that price they told me that once they run out they could not sell me. I do understand the law if the Ad read while quanities last that is ok My last concern is that Grenada, Ms needs a lot to work plus the merchadise is just really bad. And I did call the corp office and they did send a e-mail to the grenada ms location to the store manager and he still did not understand and I think his name is Jim Leg I still love walmart and I will still shop @ walmart but after I have shopped @ other walamrt stores grenada ms store needs a lot of work. Thank you in advance for your consideration in this matter. | |
| Linda Stevens | 6/2/11 |
| I had asked for donations for a benefit for a 13 yr. old boy that was tragi killed. We are doing a poker run and raising money to help the family for the funeral and them because they dont have much. How would you feel losing your kid so the community is all getting together to gather up donations for them to raffle off and auction. But i was told no they do for a corporation , This was a good cause and i have proof thre are flyers all around. I think as big as Wall Mart is they would do something ..nO HEAand i am so mad i spend so much money there every week and i was refuse i am sorry this is all about the heart and there was no heart in this benefit.You may have rules but they could have been bended all they could ask the prooff you will help out big business but cant help out us small peopl after all the money we spend to make your company big. I dont even want to spend money there no more this is totally wrong | |
| Tammy Clayton | 6/2/11 |
| I bought a Western Union Money Order from Fiesta and mailed it to my son. He went to Wal-mart and they informed him they could not cash it because it was a Western Union money order. I thought Wal-mart did Western Union therefore could cash that kind of money order. They cash government checks and payroll checks, why not a money order that has already been paid for. Any feedback would be appreciated if i am wrong. He just needs his money. | |
| R calcott | 6/3/11 |
| I work heavy construction and have worked coast to coast, in doing so I have visited many Wal-Mart stores across the country I have found most to be friendly and willing to fix any problem that customers may have in their stores. But I have to say the Wal-mart store in Martinsville VA is the worst store that I have ever been in as far as getting checked out. My wife and I have walked out of the store three times leaving full carts of merchandice sitting because we got tired of waiting in the long lines, because they have only 4 or 5 registers open and people are backed up 6 and 7 carts deep. also sporting goods and paint dept with no one there to assist customers. I will not be going to this store again there are other stores in Martinsville that know how to take care of the most important thing ( the customer ) | |
| Lisa Maples | 6/3/11 |
| I am very upset with your advertising campaign we will match any ad. I have just contacted your home office in regard to this. I have a Target ad stating if you purchase 2 Dasani Waters you receive a 8pk 20oz powerade free. The entire time I was shopping in the store the intercom was announcing we will match ANY AD! No disclaimer only we match ANY AD. When I went to purchase my water I was told Walmart will not match this because it is a free item. When I contacted your office I was told I should have talked with the store manager about Walmart's policy for ad matching. The intercom never mentioned this one time. I spent $160.00 on this trip to Walmart. As it stands now I will go back to the stores that do honor their ads I will not be shopping at Walmart. This makes me very sad as I promote my local economy because this brings jobs to our area. But false advertisement is exactly what is says FALSE<> Please advertise and express your policies so there is no misunderstanding by your customers. Please consider talking with the folks at Publix. It is a pleasure to shop there. You are made to feel that you are their only customer. They go out of their way to help you, even handing out coupons and telling you the items on sale as you walk in the door. When you check out the sales clerks are more than glad to inform you of items on sale and where coupons are located. I would love to see our Walmart take on this type of concern for their customers. I can guarantee you the business would go through the roof. Signed Lisa Maples | |
| John D Ross | 6/3/11 |
| I spend alot of money at WALMART stores, very unhappy with store #3571 Middletown, Ohio. Someone should contact me at 1 513 217 2002. | |
| Melissa LaBonte | 6/4/11 |
| I ordered three twin sized children's mattresses on May 24th. My order wouldn't go through properly on the website, but then it charged my card even though my order had not gone through. I called customer service. I got a rep on the phone who checked my order and took her time explaining to me that my order was A-OK and had gone through just fine. She sent me an e-mail confirmation and an order number. The mattresses were supposed to be here yesterday. I checked my order, my status is showing "cancelled", however no further e-mail was ever sent to inform me of this cancellation. So, now I have three children arriving tomarrow, and no mattresses for the freshly constructed beds in their rooms. | |
| Anonymous in NE Maine | 6/4/11 |
| 1) Walmart has become trashy. It's gotten 1000% worse than Big Lots and Kmart. The employees are RUDE, vulgar, and look like thugs. Don't even ask for help, they couldn't care less about you. They're more concerned about their paychecks and schedules. You need to implement a "customer satisfaction" program and retrain your low paid thugs. 2) STOP changing the departments around. When I walk in, I want to be able to go directly to the department and get what I need. I do NOT have time to search for what I need. Target and KMart do change their mods every 3 weeks. They leave the stuff exactly where it is. 3) BRING BACK THE DAMN FABRIC DEPARTMENT!!! WHAT THE HELL WERE YOU THINKING REMOVING IT???? | |
| CINDY BOWDEN | 5/24/11 |
| I NEED TO KNOW WHO MAKES THE PROTACALL FOR SAFETY RULES DURING A TORNADO .WHILE AT THE WALMART IN CORBIN KY, A STORM HIT. EVERYONE WAS ASKED TO COME TO THE DRESSING ROOM AREA. THIS WAS IN THE MIDDLE OF THE STORE. AFTER IT WAS EXPLAINED TO US WHY WE WERE ASK TO COME THERE, A FEW OF US ASK WHY THE MIDDLE OF THE STORE AND NOT IN THE BACK WHERE THE ROOMS WERE SMALLER AND SAFER. WE WERE TOLD BECAUSE THE BEAMS WERE LARGER AND THE ROOMS WERE SMALLER,THEREFOR IT WAS MORE SAFE IN THE MIDDLE OF THE STORE .WE DID NOT GET UGLY ABOUT IT.WE WERE CONCERNED. YOU ALWAYS WERE TOLD TO GO TO THE SMALLEST ROOM . WE ASKED FOR A MANAGER.NO ONE GOT THEM. A LADY THAT SEEMED TO BE IN CHARGE MOUTHED OFF THAT ANYONE THAT WANTED TO LEAVE COULD THEY WOULD OPEN THE DOOR'S. THAT WAS UNCALLED FOR. WE DID NOT GET HATEFUL WITH ANYONE. I GUESS SHE KNEW SHE MESSED UP ,THEY PASSED OUT DONUTS AND JUICE AND MILK. IF THIS IS WALMART'S RULES THEY NEED TO GHANGE THEM. THIS IS VERY UNSAFE. MY DAUGHTER WAS AT THE WALMART IN LONDON KY,AND THEY SENT EVERYONE IN THE BACK.AND IN THE BATHROOM'S. I PRAISE THEM.I HAVE WORKED 35 YEAR'S IN SALES. I HAVE NEVER SEEN SUCH.I UNDERSTAND WHEN YOU GO BY THE COMPANY POLICY. WALMART U NEED TO CHANGE IT BEFORE THERE ARE ALOT OF PEOPLE HURT OR KILLED. THIS WILL BE OVERLOOKED I KNOW. BUT ALEAST I GOT IT OFF MY CHEST. SO IF ANYONE LIKES LIVING ON A CHANCE GO TO THE WALMART IN CORBIN KY ,DURING A STORM | |
| F. M. | 5/25/11 |
| I spoke to your 800 number today, I spoke to steve the manager regarding parts thefts that happen often in walmart stores parking lot. Per the 800 cust. service I spoke to claims and left message and I spoke to Steve requested a claims form I have spoken to him before and I know that he knows that the police are dirty. I have heard him bragging about something he was given to subdue people. Your stores try to harm the victim. My van was parked under one of the security lights by your own employee vehicles. They know and are apart of what is happening. I have been called a few times last month regarding the complaints that I put in regarding parts theft, gas theft, harassment and torment. So far nothing has been done about it. Why do you allow your store to be involved in prostitution and other things in your parking lot. I hear that you don't care as long as you make a profit. | |
| donna perez | 5/25/11 |
| I just recently wodked at WalMart Appleglen Ft Wayne .was there on time never miss a day .While other employees missed days came in late and my job ended because I worked on the dock .Instead of on the floor .thier floor planners are idiots they dont know what there doing .The job remolding Is a hot mess .the women from michigan are the rudest meanest people Ive ever meet .If thats the kind of people Walmart wants to hire than a tornado can just wipe that store out too.My supervisor Shirley was rude and very nasty .she dosnt belong working no where near people .I hope she looses her job at Walmart in Coldwater Crossing .Or you can visit the store if you want to be treated like crap.P.S WalMart appleglen you suck | |
| donna perez | 5/25/11 |
| WalMart Appleglen .your floor planners and supervisors dont know what there doing Ta\hats why your store is such a mess .try training some of them befor you sick them on the public . your women are nean as pit bulls .the floor planners and supervisors on the remodeling job go back to school and church . | |
| Chris | 5/25/11 |
| someone went into Walmart on 5/24/11 and presented a fraudalent check for $375 using my routing and checking acct number. Walmart uses telecheck and that was not enough because that person was allowed to submit this check and not present proper id!!!!! i spoke to the asst mngr at this Walmart located in Lufkin, TX and she told me that if telecheck does not ask for an ID, then their store policy is to not ask!! What kind of policy is this????? This is the reason, why this person was able to walk out of Walmart using a fraudulent check and depleting my checking account. Walmart obviously needs to revisit this policy as quick as that person was able to walk in and out of that store using my checking account info!!!!! I am outraged and do not plan to shop at Walmart, if they do not change their policy and do not assist me in obtaining the information that I need to file a police report because I plan to prosecute the person and the store and telecheck for allowing this to happen to me and who knows how many other customers!!! | |
| Sherri D Smith | 5/26/11 |
| I am a regular shopper of walmart stores. However I purchased a toy on Thursay, May 19,2011. MY God son did not like it. So I went back to Walmart on Friday to return it after a dinner date at 9:30pm. I did not have my receipt and was told that I could not have my money returned to me I must take a gift card only. The presentation was rude so I refused and requested to see store policy. The policy says nothing about a gift card if you have no receipt. I then requested a manager after three different supivisors who repeated the same as cashier and I talked about the policy does not state that I must accept a gift. I felt as if was being force to spend my money at walmart only. I did not like this AT ALL especially scense it is not stated in your policy. So I asked to speak with the head Manger on that shift. I waited for 20 minutes the manager came I explained the situation to him and attempted to tat back and forth with me such as well the polocy does not say this either ect. I said I am only concerned about the policy not stating precedures upon return without a receipt. I further stated I purchased this item on yesterday proof of purchased should be available some how on the computer system. He then looked at the item took the bar code numbers to another computer and reprinted my receipt.... I left the store at 10:45pm very upset to go through such a hassle. My intenet was to purchase a few items but after the treatment I received Your company needs to take a second look at the policy and mention the gift card procedure. If it were in your policy I would have to accept the procedure. I shop at walmart at least two - three times a week or more... I AM AN ANGRY GOOD CUSTOMER... | |
| | 5/30/11 |
| I was wondering if there is anything you could do about the store in Espanola New Mexico. When ever I call no one answers the phone. I have been calling for over an hour and only a recording saying this is walmart and then you go on hold and just hear the phone ring for 20 to 30 times and no one answers. I have been shopping at walnart for Years and They have gone down the drain. I live 1 hour from the walmart and it would be so nice to have someone answer the phone so you could see if the product you are wanting to buy was there before you drive an hour there to be told no. The store Number is 2656 and the phone number is 505-747-0414. I hope someone get this. Its such a shame that the Walmarts have gone down the drain. Thank you, Maka Arzola | |
| | 5/30/11 |
| I sent a email about the stores never answering the phone. The worst one is Deming New Mexico. Please call it so you can see for yourself. 575-546-6045. I don't understand how you can call for seversl hours in the morning and never get an answer. Thank you, Maka Arzola | |
| kenneth brown2105420887 | 5/27/11 |
| i work for walmart for three years nine months.store number 0765.on the 05/04/2011.i and another employee Drake he also works in Garden Center ask the customers if we could load apallet of soil in their truck.they said thats ok.they claim that i put holes in the back of their truck and i didn't.Drake wrote a statement saiding that i didn't put a hole in the back of the bed of that truck.so i refuse a drug test.I KNOW OF CARS IN THE LUBE SHOP THAT THEY FORGOT TO PUT OIL IN THEM AND NO ONE WAS DRUG TESTED.THAT MADE ME FEEL LIKE ITS A DISCRIMATION PROBLEM.FROM AUG.2007 UNTIL MAY 2011.THEY HAVE DAMAGE ALOT OF CAS AN TRUCKS.NO ONE WAS DRUG TESTED. | |
| James L Pullins | 5/27/11 |
| I live in Alabama. I shop at the Wal-Mart store in Jasper, AL. Well this is the problem that I have shoping there. [1] Item not on shelf, ask for some one to see if it's in the warehouse they come back in say NO. Now this is a BIGGER PROBLEM then you think.... But I am telling you this is a problem.. A few years ago I needed an airconditioner the one I wanted was not on shelf, but had a place for it. I ask for someone to check in see if you had one in the warehouse, came back said NO. Afew days later I came back to check on it again. Same thing came back said NO. A week later I came back to check on it again. Not on shelf ask for someone to check in see if it was any in the warehouse, they came back said NO.So at this time I ask to speek to a Manager. The person that just went and couldn't find any said let me look again. This time he came back told me that he had found 3 of that Item......Now what does this tell you. If I had went somewhere else and got the airconditioner. WAL-MART would noy have gotn't that sale..Of $150.00. And this is not a one time event for me.. over the years I couldn't tell you how many times this has happen to me along.. I wonder HOW much MONEY Wal-Mart has not made over this problem... Here lately we been trying to buy Diet Mountain Lightning. This is a Wal-Mart brand of drinks. Well a the Jasper store they never have any. So that puts is to buy Diet Mountain Dew. We go to the Cullman, ALabama store, to see if they have any Diet Mountain Lightning, the shelfs are full????? whats up with that... Today I go to the Jasper,Alabama store to get some Diet Mountain Lightning, none on shelfs. Ask for some one to check. this person came back and told me that Diet Mountain Lightning was DISCONTINUE...iS THIS TRUE? OR JUST A LEAVE ME ALONG STORY. I JUST WONDER HOW MUCH MONEY HAS WAL-MART HAS LOST, OR HAS NOT MADE.. I sure it would be a VERT LARGE AMOUNT. For I am Just one person. If EVERYBODY that shops at WAL_MART has this same problem, it would be in the MILLIONS.. But I am just one person with this PROBLEM. If no ones cares that fine. I just though that I would let someone know.. Thank You James Pullins | |
| Margo | 5/28/11 |
| I use walmart and noticed that the clothes and shoes for women are very poor. I don't know who orders the clothes to stock into the stores, but they really need to think twice about the look of them. The clothes looks like the low life/trailer trash kind of people would wear. Nothing nice to wear for the evening or even to go on a job interview. Also, they are gearing toward young girls sizes. Hardly anything for womens. I will not be shopping there much longer. | |
| Ed Reynolds | 5/29/11 |
| I have seen so many things saing how bad walmart is. Well its true i've seen first hand the things thay do, from the way thay treat employees to how thay treat coustomers . If walmart realy cared about anything but money thay would have better service in the stores. Thay would treat the employees better. I work at a walmart in oregon , and the stuff I read from all over the country is the same that happens here. It's simple just quit shopping at walmart. what walmart does is based on greed. walmart cuts employees hours so the store can SAVE MONEY and management can LIVE BETTER. When employees hours are cut coustoner service falls and people wander around the just tring to find someone to help them. Just quit shopping at walmart. There ARE other options. The mom and pop stores that people write about , how walmart ran these stores out of town . walmart did'nt send shock troops to burn out these small stores. people shopping at walmart ran these stores out of town. Basicly walmart can't do all the rotten stuff I've seen and read about without your shopping dollars. JUST QUIT SHOPPING AT WALMART. It will have a real impact | |
| Patricia Mays | 5/20/11 |
| I can't tell you how many times I have been in the Walmart in Adamsville, Al. and had to wait in the checkout lane. Today for example I waited for 15 minutes to pay for four items. You stand in a line then when you get up to check out the cashier tells you she is closed. There should be another cashier ready to take her place when she closes. People with a basket full of groceries get in the 20 or less item checkout lane. What are these lanes for if not for the 20 or less items???? Why have twenty checkout lanes and have eight open especially at 6:00 in the evening. Some body at Walmart needs to learn some management skills. If things does not change at the Adamsville Al. Walmart, my business will goes elsewhere. I don't have to wait at TARGET.... | |
| unhappy worker | 5/22/11 |
| i am an employee at the wal-mart store in washingon nc, and i must say that there are some nasty talking managers at this store. one in particular, her name is Tonya and someone really needs too sit her down and let her know that she is not the manager type. she doent know how too talk too people at all really she needs to be fired point blank. | |
| | 5/22/11 |
| I'm about sick of Walmarts crap...I go there nearly every week to by groceries. I use coupons...every time I go to any walmart I have the same problem. They always give me problems about the coupons. How many I can use....ect. It's to the point where I'm fixing to stop shopping at walmart. | |
| j.dunlap | 5/15/11 |
| i have traded with walnart since their opening. i live about 10 blocks from the walmart in grapevine texas.i am in the store at least three times a week. i buy all my food there plus all the other items i need. today i asked for the manager and they said the assistant manager was on duty and she would talk to me. her name was Dianne. i told her of my concern about the grapes in the fresh fruit section. I regularly buy grapes they are nutritional and they have a good selection. the past three times i have been in the store to buy them one adult and two children were reaching in the sacks-which are not closed or sealed to secure them. these people picked up grapes, licking,biting, one of the kids put her finger in her nose and put it on the grape and put it back in the sack. i asked the assistant manager if any thing could be done,she followed me to the grape ben,observed about five bags open and less than half full other bags just open.asked i had observed this and other same actions 3 times.i said this is front of a customer who walked up to buy grapes and Dianne said not to say anything in front of customers,that the grapes could be tasted by customers.i asked about the safety and exposure to the public health.she said if i did not like it just dont come to Walmart.Then said for me to leave,i had a basket of items to purchase.I told her i had worked security for the gov. and was worried about public health. She told me to get out and not come back..i paid for my groceries and left. If anyone sues Wakmart abd i hear of it and it is about the grapes poisoined or contimated with somethins i intended tio help them win their case. | |
| n/a | 5/15/11 |
| I do not understand that store 1413 has 32 department mangers that do not work the weekend, when we have the most customers in your store, really homeoffice you should look in to that............The people that are there, are all up front who is helping the customer on the floor, thats right no one, then you ask why sells are down!!!!!!!!!!!!!!!!!!!!REALLY. | |
| Diane ODonnell | 5/16/11 |
| I was at Walmart in Wilkes Barre PA on May 15, 2011. My son witnessed a child being abused. He approached the woman and warned that he would call police. the woman of course became irate, so my son called the police. Because my son wanted to be able to point out this woman to police when they arrived, he stayed in the same area as the abuser as she wandered about the store. The woman apparently went to customer service and had 3 undercover security boys escort her and her companions to their vehicle. My son approached one of the security personnel and tried to explain what he had witnessed. He was told that if he didnt leave he would be charged with harassment. That's right...harassment. He was not given an opportunity to speak to them about his concern. A second security person proceeded to push his chest into my son and then put his hands on him pushing him back telling him he "better leave". My son did not leave because he wanted to wait for police and ensure that they stop this woman. The police arrived, spoke to my son and to the security personnel, and was then presented with a document, told to sign, stating that if he was found on the property again, he would be charged with trespassing. My son of course did not sign the document because he only wanted to make sure he could point this abuser out to the police. Walmart's undercover security handled this very inappropriately. They were more concerned about banning someone from their store rather than assisting with the protection of a child. The manager I spoke to on the telephone brushed me off as just a mom protecting her son. he would not discuss the issue with me citing that I "was not involved" even though I was present to witness the actions of their security personnel. I cannot begin to express my disgust, concern and alarm at how this was handled by Walmart. | |
| Jordan Sparks | 5/17/11 |
| Can Walmart really wonder why sales are declining at their stores? The Clayton, NC store is always filthy, the shelves are never stocked and you've taken away the variety of products. Sorry Walmart, but not all of your generic products are a good buy. I would rather pay more for a product if the value is there rather than than pay less for a cheap imitation. The store manager is never available and the employees..... please. | |
| Duane | 5/17/11 |
| This is to let people know walmart home office doesnt care about their employees.i worked thete for 12 years, they made me fire people that had disablity that couldnt do there job. My wife works there and she has medical condtions and back problems and they keep forcing her to do jobs she cant do. They keep telling her if she dont do them there going to fire her. I have witnessed them yelling at her. Thats just the start, there racist to her managers are black,i have walked the store and have seen it from first hand if your not black they try to fire you for anything. I was a manager before and makes me sick to see this,and the company dont care. If you want to see the racist people at first hand goto germantown walmart in memphis tn . Look for netta and cedric for starters. I have had my wife use a digital recorder for her safey. | |
| Dee Becker | 5/18/11 |
| My husband (who has chronic pain) and I Used to get our prescriptions filled at the Walamrt in Taylor,MI until yesterday that is. I took the presc. in to be filled and presented our togetherrx acces card (we always use & have on file there) when the RUDE associate tells me, "we Don't accept those cards anymore"! I asked when this started and was told in January, hmmmm that's funny I used the same card in April without issue! I asked for a total w/out the card and it was around $300.00, keep in mind we are uninsured. So, of course I said, "there's no way we can afford that and it seemed Walmart was being greedy & punishing the uninsured". I then went to Wallgreens and got all the meds. filled for under $100.00, they accepted the card! The next day I called a nearby Walmart & was told, "Sure we accept that card & have no idea why the Taylor store did not"! We used to do all our shopping at Walmart but that will NOT happen again & we'll be taking our money to a more friendly store! Having Rude, Lazy employees is the fastest way in history to send shoppers like us running away and that's exactly what one Bad employee did! Taylor WM Sucks!!!! | |
| louis rodriguez | 5/18/11 |
| your company has e-mailed me that I have won a 1,000.00 dollar gift card .If this is correct please send it to me 9017 soft sand dr. las vegas nv.89117 thank you | |
| | 5/19/11 |
| I ORDER STROLLER FROM THE LYNNHAVEN STORE IN VIRGINIA BEACH VA MY HUBAND WENT TO PICK IT UP TODAY AND CUSTOMER SERVICE WOULD NOT GIVE IT TO HIM I ORDER THIS ON LINE AND THEY SAID I SHOULD HAVE GOT THE STROLLER THE WALMART CARD IS IN HIS NAME HE SHOW HIS PHOTO ID. WHAT MORE DO THEY WANT IT WAS JUST A STROLLER I HAVE A DISIABILITY AND CAN HARDLY WALK WALMART NEEDS TO IMPROVE THEIR CUSTOMER SERVICE PEOPLE NOT TO BE SO RUDE | |
| Robert Bostic | 5/14/11 |
| I am a Wal-Mart Customer living in Fairburn, Ga. I use my computer quite often and quite often I get this Ridiculous Message that I am an Instant winner of a $1000.00 Wal Mart shoppers card. But when I go t retreive the card sussdenly i am informed that before I get the card I must take part in a SURVEY. Thi so called survey is nothing more than a lot of offers to buy products. When You turn down the offers you never get the card. Why do they tell you that you are a winner of a gift card when you are nothing more than a looser by falling for a big SCAM. Someone needs to do something about Wal Mart deceptive practices. A very mad customer. | |
| To Walmart We are nothing except paper bills | 5/13/11 |
| My wife locked her keys in the car and Walmart And Clay County Police Officer would not help her gain access.So,why would they help her when she was kidnapped or what ever could have happened.Only if that Police Officer knew how much I am helping his company,He is a Pig and how would he feel if the table rotated.Walmart has a big problem how they treat women and that man will be pointed out to me and i will put his --- in place.I am so tired of Walmart and the people they think our perfect for their jobs.I will never spend money at this joke of A COMPANY.All inall if americans would wake up,their would be know walmart.Next stop,to walk in clay county sherrifs office and ask why is this man employed and talk to the Officers I talk to over the phone.They will tell him who he refused help to.Wake up America,Our Father is speaking. | |
| Scott Smith | 5/13/11 |
| I was at your store to buy a Intex salt System for my Swimming Pool. I seen it online for 169 dollars and double checked that it was not a internet only sale. I took it to the store on North Dirksen in Springfield Ill and it was on the shelf for 199 dollars. I asked 2 different sales people and Customer Service if I could get the 169 dollar price in their ad and was told "No". I could order it and wait and they do not price match themselves. I told them OK and that I will take the walmart ad and get it at KMART. They said OK and that what I did. I bought the same product at your competitor at the price. Seems like very bad customer service and you missed out on my money. I will go elsewhere. SSG Scott Smith | |
| darlene bye | 5/13/11 |
| I had a prescription called in by my doctor and called to make sure it was ready before going all the way there and being told that it wasn't ready and that was 4 hrs ago and it's still not ready!!!! I don't know if you need more employee's at you're litchfield store in mn but the service is not good.Employees never smile.meds aren't done in orderly time frame. | |
| Sara Wilson- Silva | 5/13/11 |
| The reason I rated you poor is because of the difficult time having someone get ahold of me to fix my problem. I shop wal-mart.com and bought two pieces of jewelery. two rings. one a mens and one a womens ring. first my womens ring got lost in delivery and then the mens ring I sent back for exchange. well I still not have recieved the ring that I sent in for an exchange for a bigger size. its been a few weeks. also I can not seem to get anyone to help me!!! I have put in complaints through phone, corporate websites and still recieved nothing. I have all the documents and order numbers for these rings and I just don't understand why they will not get back to me, if I have to take legel advice to fix the problem or what???!!!! | |
| Karen Bartley | 5/11/11 |
| I am sending this for my Niece, and her friends in Yakima washington... The walmart there they say is awful, filthy, rude people, unstocked shelves, slow checkout, and the list goes on... We were there last summer the restrooms were filthy, just discusting... Now all of this is on facebook please do something I enjoy shopping at walmart, and as a truck driver (retired now ) have hauled many many load's for your store, and shopped weekly at it also... PS from the Denver Distrubition center... Please go to Yakima, Washington and get the children running your store in hand... Thanks... Karen Bartley... | |
| Krystal | 5/12/11 |
| As far as the BOGO Ad match guarantee is concerned it is false acording to the Asst Store manager here in Sebring Fl. He/she advised that they will only match the BOGO price as long as it has the UPC/BARCODE on the sale ad. Other wise they will not match the price. I did advised him/her that that is not what their "ad match guarantee" states and that if that was the case they were false advertising. He /she told me that was the policy for today. I did call the corporate officw who advised me that they would have the store manager call me. We shall see!!! Not to mentaion their cashiers never know what to do when I bring something like a ad that I want matched to their register. They start to go into freak out mode saying they have no idea what to do. If walmart is going to advisertise something you would think their cashiers of all people would need to know how to do this! Very dissapointed in Walmart!!! I refuse to shop there until this is taken care of! | |
| Jessica laffler | 5/13/11 |
| I also wish I could give zero stars. I was at walmart in blue springs, mo today and I had a cart full of groceries and was attempting to buy some fish. When I walked over and asked bill a man working with the fish for some help I was ignored. I stood for about 5 mins before saying I could just go get manager then he said I have to handle the fish first. I put all my fish products back almost $ 100 worth and got a manager by the name of chad. Chad walks over with us and then stands there as bill argued with me about how he handled it then yelled at me for calling him a lair. I said then do not lie! I walked away leaving all my items. I asked for the store manager who was on lunch. I spoke with wendy and she honestly felt bad and had me write down what happened so I could speak to a manager. Over all very poor service | |
| Frank Hamoui | 5/5/11 |
| I am writing to you about your store on Lima Hoad, Fortwayne, IN. I was happy when your store was opened in my neighborhood. But I was disappointed every time I go there. Many products were not available. Part of the shelves were empty. Products are not fronted as if they were empty. It's very discouraging for a shopper who try to find what he wants, and it.s waste of time. If the shelves are empty there is one simple explanation: either nobody is paying attention or the ordering process is bad. I always end up going to your other store on Coldwater road. Do something about it or loose business. | |
| Trina Mioduszewski | 5/6/11 |
| To whom it may concern: Recently my daughter tried to make a return with items she had purchased at Walmart. The purchase amount was returned on a credit card that was no longer active. I did not realize that I still had the card. The amount of $221.85 was somehow returned on my card that was no longer active. Upon realizing this my daughter return to Foothill Ranch Walmart in Foothill Ranch, California. The customer service did a return and tried to buy them back using the same inactive credit card. this did not work and was informed that I would have to go to my bank to resolve the issue. The bank discovered the the amount of $221.85 tried to come through on this card, but was denied. My daughter had given all the items back to Walmart thinking that she was going to get her money back and now we have $221.85 worth of items that have been returned to Walmart with a monetary loss of $221.85. I need help getting this issue resolved. I am a widow on a fixed income. My husband died from Agent Orange over 4 years ago after serving our Country in Viet Nam. My daughter was purchasing items to help her sons teacher with a school project, but the project fell through and wanted to return the items to get the money back. No one wants to take responsibility for the money I have lost. The bank says there is nothing they can do because the transaction never was completed. Walmart does not want to take responsibility | |
| Trina Mioduszewski | 5/6/11 |
| Trina Mioduszewski 33861 Pequito Dr. Dana Point, California 92629 949-606-5842- cell number To whom it may concern: Recently I made a return with items I had purchased at Walmart. The purchase amount was returned on a credit card that was no longer active. I did not realize that I still had the card. The amount of $221.85 was somehow returned on my card that was no longer active. Upon realizing this I returned to Foothill Ranch Walmart in Foothill Ranch, California. The customer service did a return and tried to buy them back using the same inactive credit card. this did not work and I was informed that I would have to go to my bank to resolve the issue. The bank discovered the the amount of $221.85 tried to come through on this card, but was denied. I had given all the items back to Walmart thinking that I was going to get my money back and now I have $221.85 worth of items that have been returned to Walmart with a monetary loss of $221.85. I have tried for over 30 day to get this issue resolved and have spoken to numerous people at different levels with Walmart, Bank of America and Visa on a three way call which caused me to use all my hours on my cell phone. I need help getting this issue resolved. I am a single mother and I and my 12 year old son live with my mother who is a widow on a fixed income. My father died from Agent Orange over 4 years ago after serving our Country in Viet Nam. I was purchasing items to help my sons teacher with a school project, but the project fell through and wanted to return the items to get the money back. No one wants to take responsibility for the money I have lost. The bank says there is nothing they can do because the transaction never was completed. Walmart does not want to take responsibility even though You now have all the merchandize. I need someone to help me. Trina Mioduszewski | |
| lesley appleba | 5/6/11 |
| i just left your store in Batesville AR, i have never seen such a poorly managed store, the deli was closed due to no one scheduled to work so you just lost at least a $50 sale as i was planning on buying dinner for family and friends. i went to the meat department, this time there was one man stocking, he couldnt have been more helpful to me and others that needed help, he was running back and forth trying to do numerous things at one time to help customers and also get the shelves stocked. all over this store was the same thing, not enough employees to help, the few i did see were so busy and i am sure not being paid much. i travel all over the coutry and use walmart but i am thinking thie will change, after seeing this store makes me not want to shop at any walmart. i will say the staff were polite and helpful if you are willing to wait to be helped. it seems to me that high management see the big $ sign, with no regard for the employees or the customer. surely schedules are checked and i just wonder who makes these schedules, is it someone in that store or higher management, either way it seems they have no clue to what is needed. i really hope the employees working today may 6th 2011 will be commended for their work and whoever takes care of scedules is fired repremanded or at the very least not given that task again. | |
| Rodney Gaskin | 5/7/11 |
| I am from the Huntsville,Alabama area (Hazel Green) .We got hit with the receent Tornado tragedy in our state.The day after a lot of us decended upon Faytteville,Tenneesee for food and gas.Huntsville,Madison County is Alabama's second largest county just to put things in a little perspective.I'd like to thank the Fayettevillee Supercenter associates for pulling off a very larg scale Humanatarian relief effert fo us in Alabama .A lot of us were hit hard and still hurting from thee worst disaster that has hit our state since 1932.Your Fayetteville got slammed by a continuous seemingly never ending line of people from our state.Let me just say that beyond the friendliness of the whole store shone ,you'd see sales associates running shopping carts of ice back and forth,and an stocking clerk who was busy pulling freight who stopped what he was doing momentarily to show my middle-aged mother where the coolers and batteries where!Please,Please ! Send them our heartfelt thank you's for their kindness and support! Thank You, Rodney Gaskin 108 ValleyMeadows Dr Hazel Green,AL 35750 (256)828-9984 rodgaskin@att.net | |
| Vicki OPecko | 5/8/11 |
| Why all the checkout lines in your stores when never more than 5 or 6 are staffed? Why not remove them take all the junk in the way everywhere else and stage it there? | |
| BEVERLY EDDINGTON | 5/9/11 |
| I AM SO SICK OF GETTING TREATED LIKE CRAP IN 2 WAL-MART STORES, I AM SO DONE WITH SHOPPING THERE. AS FAR AS THAT GOES AT ANY WAL-MART. ONE OF THE STORE'S IS #3660, THEY ARE RUDE, HAVE NO IDEA WHAT THEY ARE TALKING ABOUT IN THE DEPT. THEY ARE WORKING AND TREAT PEOPLE LIKE THYE ARE NOTHING. I WILL BE TAKING MY BUSINESS TO TARGET FOR NOW, AND WILL BE DRIVING LONGER TO GET THERE. WAL-MART HAS GONE TO POTS AND THAT IS A SHAME, BUT THEY COULD CARE LESS. WHEN I ASK ABOUT THE CUCUMBERS THAT WAS ON RECALL THEY HAD NO ISEA ANY WAS RECALLED, AND WHEN I ASK THEM IF THEY COULD TELL ME WHERE THEY GET THEM FROM WHAT STATE THEY HAD NO IDEA EITHER, SO WE LEFT OUR CART OF FOOD SITTING THERE AND WENT TO OUR LOCAL INGLES STORE, THEY KNEW WHERE THEY GET THEM FROM. GEEZ, WAL-MART YOU NEED TO GET YOUR DUCKS IN A ROW AND GET WITH THE PROGRAM, YOU ARE LOSING MORE AND MORE CUSTOMER FOR HAVING STUPID PEOPLE WORKING, YOU NEED TO TRAIN THEM MORE AND BETTER. EVEN A DOLLAR STORE TRAINS THEIR WORKERS BETTER, THEY CAN TELL YA WHAT IS IN THE STORE AND WHERE. SAM WALTON JUST MIGHT BE TURNING IN HIS GRAVE. ALSO WHEN YOU CALL THE STORE AND ASK FOR A CERTAIN DEPT. YOU GET THE RUN AROUND, OR WHEN YOU GET THEM, THEY HAVE NO IDEA WHAT YOU ARE ASKING AND WANT TO PUT YOU ON HOLD AND THERE YOU SIT 10 MINS, THEN 15 MINS, I HANG UP. SO TO MAKE THIS SHORTER......WAL-MART IN KIMBALL TN AND LOOK-OUT VALLEY, TN, COULD CARELESS ABOUT HELPING A PERSON, THEY ARE RUDE, THEY HAVE NO IDEA WHAT THEY ARE TALKING ABOUT MOST OF THE TIME, AND THEY HAVE LOST OUR BUSINESS. KEEP THIS UP WAL-MART AND YOU WILL NOT HAVE MANY LEFT TO SHOP AND TARGET WILL TAKE OVER. BEVERLY | |
| Roland D. Menard III | 5/9/11 |
| Mon, May 9, 2011 10:28:17 AMWal Mart Monopoly From: Roland Menard To: Roland Menard Cc: rep.margaretdoherty@state.or.us; Senator Jeff Merkley -------------------------------------------------------------------------------- Representatives, I am to understand that a Monopoly Implies that a Business has amassed full control over any market. Wal Mart has done just that by matching everyone else's lowest prices. It is driving the other Business down a road we can ill afford. Think about ^ Another 10 Years of expansion by Wal Mart and it will be out of our control. They will have more say about what happens in America then anyone in 20 Years, besides myself, and the Ma and Pop are going to be written history. This has to be stopped it is an encroachment on our Values of Equal Opportunity. What Wal Mart is doing is taking that Equal Opportunity to exist right out from underneath Peoples Businesses by matching the competitions lowest price. Do you see the trickle down of such ongoing advertisement . ^ I am trusting you People with this and you may take it up as an Anti Trust Issue with Wal Mart. If this sort of Advertisement continues they will take over the World and you know how we like having a variety of places to choose from. Well, thats not going to be the end of Wal Marts' Matching of others places lowest prices because they will make Wal Mart a Convenience Store as well and that will be all we have. Hmm. Never mind... I need to contact Wal Mart with that last Idea ! Roland D. Menard III 9122 SW Trail Court Portland Oregon 97219 760) 755-9343 | |
| melissa petersen | 5/9/11 |
| the walmart in Morrilton, AR. The young girl Victoria who works in the game department, doesnt know a single thing about games. I had a question about a Wii game and she shrugged her shoulders. I asked if she could call a associate over who had better knowledge, and she rolled her eyes and told me that its just her. I asked if i could speak to a manager, and she started moving her and and getting an attitude and told me that there is no reason for her to get a manager, and walked away from me. I stormed up to the front of the store furious, and asked to speek to a manager. When an assistant manager finally came, i told her about the incident, and she said im sorry, and continued about her other business as if i was making this incident up. I told the assistant manager to please review the security cameras and you will see i was treated with such disrepect. The assistant manager then turned away as if she didnt hear a single word. You just lost me and my family as your everyday customers. I will spread the word of my experience and spread the word of how rude and unfriendly this store is. Walmart runs its business off of customers, and its going to eventually have no more customers if you dont get control of your employees. may 9, 2011 | |
| Madeline | 5/9/11 |
| I had a brand new Walmart Gift Crd still in it's package, I opened it to use it and was told I had $13.00 left on a BRAND CARD, we tried it again. Nothing left the money was GONE!!! I've been playing aorund with people in a different country trying to understand them and get them to understand me. My fingers are sore from hitting bottom as no one answeres only messages of where to send in the information. I sent in the forms and received a few calls telling me that the card had NO Balance and they want me to tell them who used the card???? Who????? let them tell who???It wasn't out of the package.DON"T BUY GIFT CARDS AT WALMART It's been a month and still waiting for my money, I've spent enough time on the phone that they owe me $100.00 for my toubles. | |
| Rose Hager | 5/6/11 |
| Tomorrow my bill is due. Trouble is, is that I have lost or misplaced my Walmart card. Over a year ago I had requested to be billed via mail as the on-line site is not very user friendly. Each time I went to pay online I was required to change my password. Now a person cannot pay in the store without the card. Nor can you enter on the on-line site/billpay "center" if you do not have the account number. There is no way to enter "forgot password" if you don't have the acct. number, and if you have to change your password every month, or every entry online, how can one remember their password. It's insane and by far the least user friendly of all on-line bill-pay "centers" I have ever seen. | |
| Victor Coleman | 4/27/11 |
| I am a previous employee of WalMart. And i must say I am sick and Tired Of the Sexist Prejudice and Racist views of some of this company's Bosses I have seen Women workers get turned down for managers positions and raises over men who are less experienced than they are. Women at this company are completely downsized. Even worse is the treatment of the Non white employee's at this company. I have personally seen and watched African american and Hispanic Employee's get Terminated and turned away from Job Positions based on NOTHING BUT there skin color! I have witnessed the Nonprofessional views and acts of WalMart and i am sick of it! And yet corporate will not do ANYTHING about it! Something has to be one about it! Ladies and Gentlemen, think twice before spending your money at this store! | |
| Diana Brackett | 4/29/11 |
| Now if you wanna scream DISCRIMINATION you need to look into the Wal-mart in Ashland, Virginia. The African American(s) working at this location really have a problem with WHITE people. I have never ever been treated so poorly and talked to so badly by anyone. I am NOT the only person with this concern because as I fussing at the way I was being treated by one of your employees another woman told me that her son cried because of the way he was treated and he is white but when another African American came to the deli you could see and hear a BIG difference in the way they were not only treated but talked to. This has happened more than once and my husband whose arm was in a sling well his cashier wouldn't even spin the checkout bag thing for him he had to do that himself only after he asked her where his items were and her response was "right there" and then she proceeded to wait on the next AFRICAN american person and once again with smiles and acted very polite to her....This atmosphere is the worst I have traveled to and I have traveled alot of places...Someone sooner or later will have a case aganist this Wal-mart I can guarantee you this....I feel like starting a petition myself and get things started because I live in Ashland and shop Walmart frequently and I am NOT alone on my feelings of the way Caucassion people are treated and it shows daily at the registers. | |
| February Ramirez | 4/29/11 |
| Hello,I purchased a mother's ring on April 1st and recieved today April 29,2011 that was the positive it actually took half the time it said it would. When I opened the package after work I noticed they sent a 10kt gold ring when I had ordered online the 14kt gold with genuine stones. The 10kt gold ring is $100.00 less then the 14kt gold so you can just imagine my fustration. I contacted the #1-800 for walmart.com the supervisor stated it needed to be returned and they would send me a different one. But, how am I to be sure they will get it right the second time around. Another question if they did not send the correct carat how would I know if the stones are genuine as ordered or synthetic? Since they obviously do as they please. Another positive was that I could take the item back to a walmart store and get a refund. Which I am highly disappointed with Mother's Day is a week a way I also asked if I can keep the ring but be reimbursed the $100.00 the difference in price. I will find out when I visit my local walmart that is yet to be determined now will I ever order from walmart.com again yes but not anything personalized. you are not always guaruanteed what you pay for. | |
| Rita Padgett | 4/30/11 |
| The restrooms at my store #1455 are very unsanitary. I hope all the stores are not this way. I think the store needs to remodel the bathrooms, Rita Padgett | |
| John M | 5/1/11 |
| WOW talk about a RACIST store at MLK in New Bern NC. The black workers at this store 110% do not like white people. Example—We have lived here for a little over a year now and because of the morons that currently run our government the economy is getting worse buy the day rising fuel costs Ect, So shopping a china mart is a must and the most economical. Unfortuanly for some reason this store has about 85% black workers and about 60 % of them are defiantly racist and do not like white folks at all. If you ask them a question of where an item is located they get an attitude because they are forced to help out a white person ! If you are in line at the check out and notice that you are white they purposely slow down just to piss you off. The return department is the same way and if you don’t have your receipt you are screwed. Even the black management there needs schooling on how to treat, and talk to people. Believe me when I say that if you are standing in a long checkout line and a black worker opens a register for a black person only and then closes it after they are done THERE IS A PROBLEM ! especially when you asked then if they could open a new register to speed things up. UNBELIEVABLE !! There is something very wrong with this store and it sucks ! and there are a lot of folks that are out of work that would LOVE to take there place and do there job correctly without an attitude. But there is now a BIG process in firing a black person because they are afraid of getting sued for being raciest and with that said they basically work at there own pace and are just waiting for a white manager to tell them that they are fired . Welcome to the new America folks !!!!!!! | |
| Raymond L Stehlik | 5/2/11 |
| On April 30th, 2011 at approximately 10:00PM at the Austin, Minnesota Walmart Supercenter, a group of friends and I were TRYING to shop for furniture and household items. We were almost immediately followed by two assistant managers, Adam and Barb. These two employees made it blatantly obvious that they were following us by walking literally less than two feet behind us. When we stopped to look at items or talk they would stop along with us, this made us feel very uncomfortable and unwanted inside the store. As we shopped we mentioned the items we had troubles finding, yet they still waited nearly 15 minutes of what could be considered stalking to ask if we needed any assistance. Once they finally did offer assistance, we were rudely told that they didn't carry the item and continued to follow us in an EVEN CLOSER proximity. What bothers me the most is that this isn't a first time occurance, We have been followed by employees on two other occasions. Each time we were followed, we entered the store with full intent to spend money at the location, but left empty handed because we felt pressured to leave the store. This is confirmed by the fact that they followed us all the way to the door and watched us leave. We did nothing to provoke suspicion of theft, we carried no book bags and didn't even touch an item unless we had intention to buy. Thus I am led to believe we were stereotyped due to the age of two of my friends. There is clear proof that we were singled out on all occasions, as we witnessed other shoppers of the same age free to browse without limitation or concern of the employees. I feel that as an adult, this is not only disrespectful and discriminatory, but it is an invasion of my privacy as one of your most loyal customers. | |
| maria vasquez | 5/3/11 |
| unhappy customer;i went to your stockton store to return a griddle that was given to me for christsmas from my sister i had a reciept that my sister just gave me and the item was in its original box never open and i was refused the return and the lady at the customer service stated that the receipt was good for only three months .u people need to state that on ur reciept not at the store wall . not every body knows ur policy on the wall poor customer service. unhappy customer? | |
| Renea Preston-Lively | 4/25/11 |
| I hate shopping at Walmart stores in Fort Worth, TX, because some of the employees are races. I have called Walmart customers service phone number, what a joke, that is nothing but a waste of time. Walmart will not do anything about the racisms that the employees dish out to customers | |
| Walmart Sucks | 4/25/11 |
| Store 2354 Rochester Hills MI. our Store Manager Roger Smith sucks!!!!!! This store treats the associates like dogs. We work our tails off for a so-called store manager that refuses to follow the Walmart Plan and makes us violate the rules we are taught! Our customers suffer!!!! I heard that old man Walmart's daughter is in charge now and only cares ONLY about her own wallet! Her dad is rolling over in his grave!!!! We also had the numbers to get our yearly bonus, $1500.00 ea. that so-called Store manager refused to give it to us and bought himself a new car. We are planning a class action for "harassment & intimidation enough is enough! Word to the wise....Looking for a Job? KEEP LOOKING! | |
| Stephanie Helmers | 4/26/11 |
| I work in a walmart in Big Spring, Texas. I am very disappointed in the fact of how emploies get treated worst than the others. Most of them calls in constantly and they dont get called in to the office but when others have sick kids or doctors appointments or family emergancy their the ones getting pulled into the office for calling in. I mean it gets rediculous cause the people who is working hard for a living are getting treated like crap while the others are getting away with doing nothing like sitting around doing nothing and calling in with out getting into trouble and yes i am one of the few that gets pulled into the office every time i have to call in. There are several others to. I want to know is when this is going to end. This is something that has been going sence i started in february of 2010. I hope that this gets taking care of soon cause i know several people that wants to quit. I want to but right now i cant afford to cause of the simple fact of i have a 8 month old daughter that i am raiseing on my own and i need the money. I just thought someone should know whats all going on and like i said i hope it gets fixed soon. Thank you for your time, Stephanie Helmers Big Spring, Texas | |
| Barry | 4/10/11 |
| Went to Walmart closest to my home looking for a particualr product. The store was out of stock. The clerk scanned to bar code of the item from the shelf and contacted another local store and informed me they had a large inventory. Drove to the second store to learn that they had been out of the item for several days. This store also scanned the bar code and called a third location and was told there were 18 boxes on the shelf. Twenty minutes later at that store there was another out of stock situation. That store manager assured my that he had a truck coming in with more of that particular item and he would call me when it arrived. At 6:30 in the evening the store manager called to tell me that my item had arrived and that I could come and pick it up. Upon arrival at the store, guess what, there was no inventory again and the store manager admitted to a mistake. There are not too many options to consider. Either the personnel at Walmart are complete incompetant idiots, the employees are compulsive liars and will tell you anything to avoid helping, or, Walmart employees just don't give a hoot. Just wish there was a rating lower than one star. | |
| B. Brittain | 4/12/11 |
| Listen up all you smokers because I use to be one myself. You do not realize how good you can smell things, until you quit. Therefore, Walmart continues to leave their smoke stands right beside the doors and everyone that smokes stands near to put the cigarette butts in them after smoking. But on the other hand, the employees have to go far away from the building to light-up. The smoke stands smell very bad and all of us have to smell this stinch entering and exiting Walmart. Could you not come up with a better idea, instead of the smoke stands that you throw cigarette butts in? Possibly, go back to the old way of using sand in a concrete container that nobody could walk off with, and put it far enough away from the doors that nobody has to smell the stinch? To clean these out is farely easy and all you would need is a cat litter pooper scooper! NO SMELL! | |
| tammy taylor | 4/12/11 |
| I have worked at wal-mart for 5yrs now started out full time.Getting 40 hrs a week then they cut my hours because they say i needed to open my availabilty.Im not able to because i have 2 grandkids that i take care of now.So they cut my hours down to part time.Next my hours were cut to 16 to 19 hours aweek thats not even part time.I went to the assi.mang he scent me to the supervisor saying that he doesnt make the schedule.Next i went to the store manager she said that she would get with the assi manager and get me some more hours i waited 4 days then the store manager went on vacation for a week .Next i was pulled in the office for my attendance and couched by the supervisor,zone manager and assi manager.On days that missed do to the death of another grandchild and one of my daughters having a baby.I will be calling and going to EEOC .I feel like thats HARRASSMENT AND RETALIATION.IM at store3371 in Charlotte,North Carolina | |
| walmart slave | 4/21/11 |
| Hate my job as a manager for Walmart. Company had great ideas but not very realistic. "Let's kill action ally features so customers have more room to shop" great idea! 1 year later,"we made a mistake,bring back action ally and clog up walk ways for customers" not to mention throwing how much money away to do then UNDO this??? Wonder why u have so many pissed off associates! DUH! Cause we have to listen to all of the pissed off customers! Plus waste our time and energy reading stuff like this ALL the Damn time. Oh let's also cut back on payroll and get rid of Sunday premium, raise insurance for 3rd yr in a row,start 100 new programs all at once, leave no room for a learning curve and ride everyone's ass cause sales are down across the board. Hum, wonder why? Get off of your Home office asses and help us! You can go store to store personally, and tell associates that you are cutting hours to meet payroll but we still have the same productive expectations. Wow, I get to do the work of 3 people and not get paid any different, sign me up! Customers LOVE overworked and stressed out associates! Makes for great customer service. GO BACK TO THE BASICS! | |
| Smarter ThanTheRest | 4/12/11 |
| Hey dummies, all your whining here does no good except to make you feel like you've actually done something constructive. Don't post your phone numbers or full email addresses. And above all, stay out of Walmart. Chopped olives? No scooter parking? Give me a f---ing break. | |
| michelle | 4/13/11 |
| walmart in union new jersey is so nasty and your store manager is rude and nasty to his worker most of them you domething with tears on their eyes and that is saYud | |
| Sue | 4/13/11 |
| I just got off the phone with our local walmart in Newark ,NY. My husband and i stood in cashier/ line for 15 minutes.there were 17/18 people in our line alone.. we were #6 in line. and there was only 1 other cashier /line open and they were just as busy as the one we were in.. My husband went to a cashier to see if she could call some one and she just blew him off. he finally went to the DOOR GREETER and ask if there was some one that could call a manager for him as they NEEDED TO OPEN ANOTHER CASHIER. He was very helpful and finally a 3rd cashier showed up. We actually saw a man throw his item on the floor -swearing and left the store in a huff..There was no one at the 10 orr under items line.. MOst of the persons waiting in line has 1-4 items.. We had a cart full and let several elderly/handicapped persons go in front of us. You need to address this as i know from the way a couple people were talking they weren't coming back to the store. I for one will be coming back but your cashiers/lines need to have a little more help .. Not 15/17 persons standing around waiting for another register to open. The manager assured me the problem will be taken care ofand more cashiers will be available to the customers from now on..Thank you | |
| | 4/19/11 |
| I hate my job at Walmart. Wish I could afford to quit. People yell at me n r down right nasty and I can defend myself. And I don't .mean the shoppers, its my coworkers that I thought had my back and were trying to help. They all just look out for themselves and don't care who gets hurt n the process.I can't stand getting my head bit off everyday! This sucks.I hate Wal-Mart. | |
| | 4/19/11 |
| Good Afternoon. My name is Linda Lane. I wrote to your corporate office about a week ago with a complaint about our store in Pampa, TX. A few minutes ago our store manager, Josh Hess,called me personally to address the problems with his store. Josh is a very professional and considerate man, and I truly appreciate that he took the time to visit with me personally. We had a very good discussion and understanding about the problems that I had mentioned, and those problems have been addressed and resolved. My own son is a store manager for the Wal-Mart corporation, so I understand the challenges they face every day to keep things running smoothly. It can be a daunting challenge, and it's good to know that you have excellent managers, such as Josh, willing to take that on each day. I urge your corporate offices to hear what your managers are trying to tell you about their individual stores. You know, since Mr. Walton passed away, Wal-Mart has been failing as a corporation. Of course, that's my personal opinion...and I tend to be very opinionated...but hear me out. It is extremely unrealistic to expect the same style of store to work successfully from one region to the next. You know, Wal-Mart has been getting negative feed-back for quite some time. I hope that you are paying attention now? Just because you may be making more money does not make you successful as a whole.... You have been losing loyalty for a long time because you refuse to pay attention to the symtoms of real failure. Our Pampa store fazed out the fabric department. That was a hard blow to our small community, but you again fail to heed to the needs of locals. It appears that all Wal-Mart is concerned with is big numbers on the board in your conference rooms, not the needs of your customers. I admire men like Josh Hess and my son. In spite of the unreasonable demands of your corporation, they continue to give their best and do all that they can personally to satisfy the customer. That is what America is all about. And men like Mr. Hess are the only reason there is still such a thing as Wal-Mart. You are lucky to have them. Linda Lane | |
| Mr. & Mrs. McKenna | 4/19/11 |
| Yesterday we were having a very bad day! It was our 11 year old dogs birthday and she is dying. So needless to say we have been very sad about it. We decided to go get her a last birthday cake. We went into the American Fork store in Utah. When we told Rosa at their bakery department she made a yellow princess cake for our yellow lab. Rosa just made our day! Walmart should be so proud of her. Our dogs are a very important part of our family and we are so glad that Rosa also felt the same way. Way to go Rosa you are awesome! TYVM The McKennas | |
| Michael S. | 4/20/11 |
| ANGERY CUSTOMER: Clio Michigan Walmart. The pharmacy is HORRIBLE! They refuse to fill Rx's. When they do fill them they tell you to return in an hour. THREE hours later the Rx isn't ready!!! Yesterday I spent over 3 1/2 hours trying to get one simple Rx filled. The local pharmacy would of had that Rx filled and me on my way within 10 minutes. SHAME SHAME SHAME ON CLIO WALMART PHARMACY FOR MAKING AN ELDERLY LADY WAIT (sometimes days) for a legitmate Rx. BOOOOOOOOOOOOO! | |
| d whitfield | 4/8/11 |
| I just consumed hillshire farm beef lit'l smokies from your store #2953 in Swansea, Massachusetts. After I ate these sausages I happened to look at the expiration date on the package - THIS PRODUCT EXPIRED 6 WEEKS AGO - YOU HAVE PUT ME AT RISK FOR FOOD POSIONING. Please contact this store and pull any of this product immediately. I AM NOT HAPPY YOU HAVE EXPOSED ME TO THIS RISK AND FOR YOUR LACK OF ATTENTION TO FOOD EXPIRATION DATES I trust Walmart to look out for my best interests when I am in your stores. You WALMART have failed to protect the consumer. I will check every expiration date from this date forward because I can't trust WALMART The walmart receipt # is tc# 1613 0042 2203 0192 0134 | |
| Pamela Carpenter | 4/8/11 |
| I enjoyed working for your company but there were some shortages and overages on my register whe I worked at the Blackstone Virginia Branch.I transferred from your Burlington New Jersey Branch and I had no problems in New Jersey and it was more Busy. I have also worked many cash register jobs and have had no problems. I am a very hard worker I worked very hard. Please contact my to let me know why I am not elligible for re hire I would really appreciate your cooperation thanks very much I have a7 year old boy and I trying my best to find a job I have been with out a job for two months I dont want to lose everything I have worked for all of my life. | |
| Linda Lane | 4/9/11 |
| The store in Pampa, TX is a mess. There are temporary shelves lined up in the ailes full of junk. Nothing looks organized or neat. Every time I enter that store, there are empty spaces with missing stock. Merchandise is jumbled and tangled up one thing with another, and items are in the floor being kicked about. It's hard to find anyone to help, and the employees are generally unfriendly and act "put out" when I ask for assistance. I even got the "brush-off" from a member of management today and never did find what I asked her to help me locate. That store is a nightmare. I HATE IT !! The store in Borger is neat and the emplyees are always friendly. | |
| JIMMY JACKSON | 4/8/11 |
| I JUST WISH THAT YOU COULD COME AND VIST STORE 1661 ITS SO MUCH THAT GOES ON IN THAT STORE THAT ARE NOT FAIR.IT'S SO MUCH FAVORTISM IN THAT STORE ASSICATE IS NOT BEEN TREATED WITH RESPECT.THINGS HAPPEN AND THEY SWEEP IT UNDER THE RUG.YOU HAVE ONE CUSTOMER SERVICE MANAGER CLOSING BY HER SELF AT NIGHT THATS NOT GOOD FOR HER.WHERE IS HER HELP THAT RIGHT THERE IS A SAFTY ISSUE SHE IS UP THERE AT NIGHT BY HERSELF.FROM MY UNDERSTANDING THEY ARE NOT TREAT FAIR AS A CSM SOME HAVE OPEN TIME THAT THEY CAN WORK AND SOME HAVE CLOSE TIME THAT THEY CAN WORK.THE ONE THAT HAS OPEN TIME GET LEAST TIME THEN THE ONE THAT HAS CLOE TIME AND WHY IS THAT IF EVERYTHING SUPPOSE TO BE OPEN!NOT UNDERSTANDING THAT STORE AT ALL! | |
| Former Walmart Employee Store # 3802 | 4/7/11 |
| I'm a recently fired Walmart worker who busted their behind for that store, only too be fired unjustly. Walmart needs to change their slogan, where they say the associates run walmart, because that is a load of crap. It may be true at other walmart's. Not at this store, the co-managers and the assistant managers all have very nasty attitudes and they all need too be retrained on how to interact with their employees. They don't talk too the employees, they talk at them. There is a big difference. The Open Door Policy yeah well thats another joke. That policy only works when everyone is on the same page. All they care about is making them look good. I used too work on the third shift, and if it wasn't for third shift busting their behinds in that store every single night, those same store managers and co- managers and lastly assistant managers wouldn't be getting these nice salaries and bonuses, cause they wouldn't have a job. They have fired so many people on the shift that is keeping their butts in a job. Then they make the rest of the people that they do have double-up on their workload every night, and expect them not too burn-out. I have seen so many tv's walk out of that store that it ain't even funny no more. And I'm not talking about cheap tv's neither. From 40 inches to 55 inches. All this happened with just one assistant-manager on duty. Everytime a tv was stolen from that store the same assistant-manager was on duty, and they still have their job. Then they make the employees paid for it when they fall short. How do they get their money back from us is by always coming up with excuses when it come s time for that so-called bonus, why we never get the full amount. What they do is instead of going by each shift, as far as how they deal with customer and associates getting hurt in the store. They lump the whole thing together, so if one customer or associated gets hurts you can pretty much kiss that bonus good-bye. What they need too do is something like they do on undercover boss. You would be surprised how much work they do on third shift and how management treats them. Then they wonder why the moral in that store is so low and why now don't no one wants too work for them. It's kind of hard trying too go too work every night worried about your job being on the line. That is too much stress too have to work under. They watch the workers harder than they do the customers, and the customers are robbing that store blind. Thinking about getting a lawyer and see if I can file a lawsuit against Walmart for unlawful termination. Store#3802 ha!! what a big joke they are. | |
| JackM of Oklahoma city | 4/8/11 |
| To whom it may concern. I am writing this review 4-7-11 at 1153pm (Oklahoma time). I have called your "Super Center" at I-240 and have allowed the phone to ring TWICE for nearly 10 minutes each time. The first time the phone rang until someone picked the phone up and hung up. I have now been on the phone AGAIN for quite some time and AGAIN the phone is continuing to ring. (it is now 11:58 pm and the phone was AGAIN hung up) I reside in Del City. I called your Super Center in Edmond, Oklahoma (over 20 miles away) and THEY were open and ANSWERED the phone and were very help ful. It is a shame your other stores are not as courteous. Another "Super Center" store I called I asked for electronics and was told by the person answering he was electronics but to call back later they were on break. | |
| JackM of Oklahoma city | 4/8/11 |
| Follow up: It is now 148 AM. I had to drive 45 miles to purchase the product I needed. The South Okc "Super store" at I 240 and Western in Okla. City, NEVER ANSWERED THEIR PHONE. I guess they were TOO busy to!!!!!!!!!!!!! I guess I shouldn't be surprised. It is the SOUTH SIDE of Oklahoma city. They were probably standing in line to purchase their social security cards from Jose! | |
| david | 4/8/11 |
| I love to shop at the Kinston store those girls in there knows how to treat you when your're checking out they take you to the shortest line and always smiling. | |
| Linda Hall | 4/4/11 |
| The Waverly, Ia Wal-Mart is horrible. Went into the bathrooms at 9am on Monday and they were filthy. From blood on one toilet to feces on another, papers and filth on the floor. Discusting!Then when I asked customer service for the manager, not available, when asked for corporate phone # she replies "I don't know it." I call the main headquarters and never finished my sentence, the operator transfers me.....The customer service at our local Wal-Mart is just as bad. Majority of managers have no personality, don't smile and scowl at you. This especially bad when you are waiting in a line with 5-6 deep waiting. The check-outs are equally as bad. When you wait on hold for >5min and keep hearing "Wal-Mart values their customers" what a joke, no they don't they have a monoply in so many towns. I will drive 15 miles versus 2 miles to a Target store before I go into Wal-Mart!!! | |
| EARLINE PATE | 4/5/11 |
| YES I TOOK MY DAUGHTER TO WALMART TO HAVE HER INCOME TAX DONE. WELL MY DAUGHTER GAVE THE LADY 38.00 LIKE THE SIGN SAID. THEN SHE TOLD MY DAUGHTER IT WAS ANOTHER 50.00 JUST TO SIT DOWN SAYING IT WAS A 50.00 SIT DOWN FEE. MY DAUGHTER TOLD HER ALL SHE HAD WAS 38.00 AND SHE DID NOT SEE NO SIGN, THE LADY STARTED ARGUEING WITH MY DAUGHTER SAYING SHE WAS NOT GETTING HER 38.00 BACK, THEY ARGUED SOME MORE AND FINNALLY THE LADY THREW THE MONEY AT MY DAUGHTER AND SAID NEVER COME BACK HERE AGAIN. MY DAUGHTER ASSUMED SHE WAS EVEN TALKING ABOUT THE WHOLE WALMART STORE ON 1919 N. MAIN IN PEARLAND TEXAS. I WENT HOME AND TOLD MY HUSBAND WHAT HAPPENED CAUSE HE WORKS FOR WALMART ON DIXIE FARM ROAD AS A PEOPLE GREETER AND HE TOLD ME I SHOULD HAVE GOT A MANAGER INVOLVED. THAT WAS THE WORST SERVICE I EVER GOT INSIDE A WALMART, MY HUSBAND SAID THE LADY SHOULD HAVE NOT YELLED AND NOT TOLD US TO NOT COME BACK, CAUSE WHILE SHE WORKS THERE AS JACKSON HEWART SHE ALSO REPRESENTS WALMART TO . THIS HAPPENED AT 11:00 A.M. MY DAUGHTER WAS VERY UPSET AND NOW SHE WILL NEVER GO BACK TO THAT WALMART AND WILL TELL HER FRIENDS ABOUT IT AND ALSO TELL HER FRIENDS TO GO TO STORE 3510 ON DIXIE ROAD TO WHERE MY HUSBAND WORKS AT CAUSE THEY TREAT PEOPLE NICE AND WITH RESPECT THEY ARE PROBABLY THE BEST WALMART IN PEARLAND MY HUSBAND TOLD ME. MY E-MAIL ADDRESS IS robertpate10@yahoo.com. | |
| Melissa | 4/5/11 |
| There are 3 Walmart's in this city that i live in. The Walmart on one side of town charges more money for the exact same items than the other 2 stores. Not only that but they do not keep the shelves stocked. | |
| B. J. Ingram/G. F. Shelley | 4/5/11 |
| Just a word of appreciation from a frequent customer. You hear many complaints but get few cheers. Wal-Mart store at 3848 McHenry Ave, Modesto, CA, has trained its employees in a very helpful way. My sister has to use one of its motor scooters because it is difficult for her to walk. Not only are the scooters available, charged up, and clean, but the greeter pulls one out for her and helps her in. The reason I am writing is that, on our last visit, in addition to the above, a very nice young man told her she could drive the scooter right out to the parking lot, to our car, after which he helped us load groceries and then offered to drive the scooter back. This is above and beyond anything available at any other supermarket, and we greatly appreciate it. Thank you for your thoughtfulness. | |
| E. GROSSO from So. Philly | 4/6/11 |
| I WILL NEVER EVER EVER EVER shop at Walmart in my life AGAIN!!!!!! Some loser that has NOTHING better to do in their life uses my card at the Superstore in Tampa Florida and Store # 2214 in Columbia South Carolina wiped my account clean of over $1,000.00. Buying gift cards 2 for $200 in tampa on 12/2/10 and 6 $100 gift cards at Walmart 2214 in Columbia South Carolina.....What kind of idiot does 6 transactions of $100.00 gift card seprately and doesn't think that is suspecious????? Walmart better get it right...I want my money back and the jobs of the 2 idiots that didn't ask for ID when they used my card to purchase GC....SHAME SHAME ON YOU!!!!!!! | |
| Peter Stachacz | 4/7/11 |
| I would like to share my very personal opinion about your store located at the corner of North Avenue and Kostner Street in Chicago city. Lately I found stupid,really stupid article about future plans of Wal-Mart corporation.Briefly saying,your company invest tons of money for a new store. What a sad story.Somwhere,not to long ago I read one of a principles of a very reputable business....a customer is a reason for my business.... But not for Wal-Mart,,,,not for Wal-Mart,,,,,not for Wal-Mart !!!!! How come in this store in Chicago nobody cares for a simple shopping cart. On Saturday was very crowdy,and I could not find one shopping cart. When I found it,one of the little wheels had been broken.Shame on you !!! You invest millions,but who is going to fix some of the shopping carts I think ,that the manager of this store should do it.Everyone of us,I meant man is somehow a handy man.You do not care for the customer anymore. At the present tiome customer cares for you,and your investment and your stinky money.Why do you do it ? Why do you do it ? When I talked to the manager of this store,he ridculed me.Here what he said, why do you complain about one broken cart? We have bigger problems than this. Shame on you !!!! | |
| MARCELLA MORROW | 4/4/11 |
| I AM A SINGLE MOTHER..... STRANDED AWAY FROM HOME BECAUSE I HAD A DEPOSIT OF SOME MONEY THAT SOMEONE OWED ME DEPOSITED ON MY CARD..... WALMART BLOCKED MY CARD BUT THEY TOOK MY 3.00 FEE THAT WAS OWED TO THEM. CUSTOMER SERVICE IS BAD AND IN THE PHILLIPINES, A COMMUNICATION BARRIER, NO ONE TRIED TO ASSIST ME I WAS JUST STRANDED WITH SMALL CHILDREN. THEY GAVE ME A NUMBER TO FAX DOCUMENTS TO AND STILL NO CALL BACK. I AM ON THE PHONE WITH THEM AS WE SPEAK AND STILL GETTING THE RUN AROUND AFTER I ADVISED THEM THAT I WAS STRANDED WITH MY KIDS. THEY HAD ME TO FAX SUPPORTING DOCUMENTS TO 16267392013 AND STILL NO ONE HAS ASSISTED ME. PLEASE HELP ME | |
| Darnell | 4/2/11 |
| I am a Walmart shopper and love Walmart, but I bought the Finish dishwasher detergent, with the replaceble cartridge, with the 12 washes. Ok, when I went to buy refill the first time was fine, after that the same 3 pack was there , which is around 15.00 and the 2 pack is around 10.00. I am on a budget and cannot afford the 3 is why I buy the 2 pack. I am sure there is more around like me. Any way, I check every time I have gone in the store and find the one-3 pack is still there, still no 2 packs, there is a slot on shelf, but none. Why can't these be ordered? I just wasted the money on the cartridge as far as I am concerned. This is at the McArthur, Wv store. Also, why are the self check isles not used? | |
| Dean Dill at gintwo@att.net | 4/2/11 |
| I E-mailed about an idea I came up with to help your costameres and store prodution. You address the reture E-mail to my mother no problem. The problem is as I read your e-mail it sounds like you beleave that I have a complant. I don't My idea is as I was with my 78 year old mother and later at Sam's with my handecap sister it came to me that if Wal-Mart and Sam's would have employee's assigned spacificaly with spacificaly colored vest just to help the elderly and handecap do there shopping and you can avertised that these employee's with these colored vest are available to Wal-Mart and Sam's shoppers at the door to help them shop to go with them to help retreave items and other tasks that they the elderly and handecap can not do as they shop this would increase the volum of elderlt shoppers and handecap shoppers in the stores. Do you think this is a good idea ??? I have liked Wal-Mart everysents I met the Founder at the Ark. Convintion center when your company first used the comvention center. Mr.Walt did not have me fired when I as a security guard refused to let him into his comvention becase he did not have a security bagge. This was in 1982. I hope my Idea will Help. Dean Dill at gintwo@att.net | |
| Karen Wasylowski | 3/30/11 |
| I phone corporate headquarters and the operator was so polite and helpful that it was a relief. Thank her for me. | |
| | 3/30/11 |
| This is in response to JAMES KIDD no one in the store can order video games,movies or music. These items are vedor managed. The reps. Come in weekly to make sure new releases are in stock and bring any issues (like the system saying they have 29 of a product when they really don't have any) to dept. Managers attention. Home office is in charge of how many new games to send to what stores based on previous sales history and volume of the store. It is very odd that they did not receive the game by the release date. This is not the stores fault it is an home office problem. There was prob. A mistake that delayed shipping. So u can stop being pissy with the workers that can not do anything about your problem. And it is NOT false advertising,the game was available to order that day and if the game was not there yet doesn't mean that they wouldn't get it in later that day. studios send in signs on All new releases that are expected to be big. U need to be angry with the correct people......that is not the employees in the store. | |
| rick cunning | 3/30/11 |
| I will not shop at your store #1899. I belive you have a racies at your door to leave the store. I was leaveing the store behind 2 black shoppers and your black door man stoped me and asked me for my receipt even though my things were is your store bags. I hope the two ladies back east kick your ass in court.sorry a good co is going south maybe you should follow target and try to help your cust when they want to leave your store. shame on you.... | |
| amanda | 3/30/11 |
| I wish I could give zero stars as well. I have a money card. Actually Ive had a few. I've been waiting several months for a personalized card. They cancelled my temporary one and now my electricity is getting shut off. I have a 7 month old daughter who is suffering because you can't get of right! CS department promised if I bought ANOTHER card I could have part of my funds transferred and keep my other card open. But then they changed their minds. Great. Thanks a lot corporate a-holes. You've managed to screw me over yet again. I hope your businesses go bankrupt. I'm very very very mad. | |
| Donyetta | 3/31/11 |
| I want to make this know to everyone across the world, Wal-Mart MONEY CARD is a scam. I've used my prepaid debit card for almost 2 years and today my card number was stolen some kind of way. The Wal-Mart Money Card customer service was unable to help me in anyway at all. Someone in the UK stole 1,601.21 and 20.01 from my card,. Customer service told me I am UNABLE to cancel my card even though I informed them I am expecting a direct deposit from my job on the card to following day. How does this happen, the customer service that handles/holds your money for you can not assist you in getting the money back. That is not fair. So I am out of 1,621.22. Thank you wal-mart do you think you really desever 5 stars from me. | |
| Linda Dant | 3/31/11 |
| Has no one caught on to the fact that Walmart does not care if we as customers are happy or not? There was a time when customer service was important to Walmart but they have grown too large too quickly. You and I as customers are unimportant because there are plenty of others to fill our space in the long checkout lanes. Upon entering the door at Walmart you will find "Greeters" (and I use that term loosely) who stand glued in their little spot and look at you like "What are you doing here?" Rarely do they speak much less greet. Once past the "Greeters" you see employees walking, talking, and seldom doing anything to help a customer. I was in a Walmart in Ohio several weeks ago and could hear two employees conversation three isles over. Their conversation was of a personal nature and far too loud. Customer Service is a joke as no one there can answer the simplest of questions. I found in one store they would not cash their own Moneygram money order and I had to go to a bank. Walmart used to stock and promote USA make goods but the majority of the stock is from China. I know times are hard economically and prices are high but let us stop supporting this Corporate Giant that care nothing about us as consumers and put our meager dollars where we have value and can support our American workers. I used to shop Walmart for all grocery items but have curtailed my visits there to "have too" only occasions. Sam Walton would roll over in his grave if he could get a look at his "baby" now! You know nothing is too big to come down if we stand united! | |
| CNJ | 3/31/11 |
| To let everyone know if your in Virginia and you stop off at the Zion Crossroads Walmart for something. Don't count on it being in stock. EVERY time I go there I make a list of things that I need that are out of stock. Including INFANT FORMULA, Yes, I said "Infant Formula". How can that be especially when it's the Walmart brand Parent's Choice????? I have complained and complained and I get nowhere. What POOR service. At this point I'm ready to ban all Walmart products. I would rather pay a little more for an item that is consistently on the shelf. By the way, most all the products that are usually out are the Walmart brand. This is a major complaint with EVERYONE I know! VERY DISAPPOINTED in Walmart! | |
| Mark Jaeger | 3/31/11 |
| I recently went to the worlds's largest Wal-Mart in Little Rock, AR that just opened a few months ago. I just wanted to get some regular Drano. When I got there, the shelves were empty not even an off brand. The biggest Wal-Mart in the world and they still don't have what I want. The only reason I was there is because they sent me a $5 gift card in the mail. Last time I will be going there or any Wal-Mart. Mark Jaeger markjaeger@hotmail.com | |
| Felicia | 4/1/11 |
| I need to take a long inhale before writing this review** I originally opened my Wal-mart money card in November of 2009 and had no issues with it up until now. My direct deposits have been credited without trouble and everything was grand. Recently someone opened another card under my SSN or Wal-mart placed someone else's card under my SSN...whatever. So I called to request it be reviewed and that card canceled because it did not belong to me, I advised them that I did not have a tax refund sent my money card..that's what my Bank of America account is for. These a**holes have since frozen MY card with my latest direct deposit for almost a month and refuses to release my money. I have faxed over all the requested documents and still no resolve!!! I am LIVID!!! I called the customer service center and spoke with several rude, non English speaking representatives who were less than helpful and I am out for blood!!! Common sense would tell me as a fraud manager that the oldest card on the account...(you know that one that matches my earnings statements that I faxed over to you) would be the valid card. The other needs to be frozen not mine. So now here I sit, having to get extensions on my normal bills because Wal-mart, Green Dot, or whoever owns this piece of crap card will not allow me access to my hard working money..thanks a lot!! And yes I am seeking legal advise because no one has called and this is ridiculous.- Sincerely, Pissed Off Customer | |
| Tyrone J. | 3/28/11 |
| Wal-Mart Located on 75ave & LowerBuckeye in Phoenix Arizona Always Aways have dirty slicing machines in their Deli dept.This is a health hazard! Please address this issue I have purchased deli meats at other Wal-Marts and their machines are Always Always clean..... | |
| James Kidd | 3/29/11 |
| Today is March 29,2011. The Wal Mart in Eagle Pass has a big sign at the entrance advertising the game Nascar2011 available on March 29,2011. I spent my gas,time, and was going to spend my money with you guys but you did not have the game. Apparently,the person in charge of ordering the game did not do so and therefore the game is not in stock. Why would you advertise the game for a specific date and not order it to make sure you have it in stock for that day? This has become a typical occurance for the Wal Mart in Eagle Pass. I took a picture of the advertisement incase you would like to see it. I asked the "workers" in the electronics depatrment why the sign was up if you can not promise the product on time? I told them that was false advertising and I would no longer purchase any products from Wal Mart. This is not the first time an incident like this happens. The only response they had was "we don't know when it's coming in sir". I guess I will take my money to Gamestop where I know they will have the game available AS ADVERTISED. If you want the picture I took of the sign I will be more than happy to send it to you. Would you please explain to your "workers" that when you advertise something for a specific date, it is usually good business to actually order the product for that date. I am anxious to hear what kind of resolution you have for this situation. Do you actually call the Wal Mart in question when you get a complaint like this? Does this complaint actually get read by a human or a computer program? Maybe you should hire computer programs to order the games you advertise for a specific date. I hope to hear from someone soon. Thank You for an unpleasant experience. | |
| michael hagerty | 3/29/11 |
| I work at store 5444. I needed to have off certain times to take care of medical needs. I filled out a form and got it aproved. When we got new manager they would not let me have off. Is that right I think not. Also I was auto MS and was to have a support manager to do my job when I was not there and to help me when I needed. Never happen sometimes got alittle help. Was given so much with no help had to work off clock atleast twice a week. Would punch out for lunch and work to get my job done. The last staw was when my blood preasure was so high I had chest pains they did not care. Told management would think i should have to go to hosipital no they gave me more work to do. Please get a hold of me by email jerseymike4884@live.com. thank you mike hagerty ps I dont work there any more too much stress. Since I left been feeling better | |
| Danny & Bonnie | 3/28/11 |
| We live in Troy, Missouri, and the Super Wal-Mart here is a sorry excuse for a store. They are never fully stocked with merchandise, never have what we are looking for, and are carrying less and less of items that we buy a lot. They also never have enough check-out lanes open, which results in long lines, and long wait times, their bathrooms are always disgusting, and you can never find anyone to help you when you nee it. I drive 15 miles out of my way to go to a Wal-Mart in another city, just to avoid having to go to the one I live by! We have contacted Bentonville headquarters, and the store manager and nothing has ever been done about the problems. | |
| Vic | 3/28/11 |
| I don't do anymore shopping at Walmart. I have found the customer service is aweful. I shop where people are friendly and feel I matter!! | |
| Tim in Surprise Arizona | 3/25/11 |
| I wouldn't even give the Surprise Walmart Store # 2777 a star.... I went to Walmart to buy a wiper blade and get a Tint install kit in Automotive. I was in the store for 8 minutes locating the item, as I knew what I wanted and where it was. I have in the passed spent from 500.00 to 1000.00 a month at this Walmart. I went to check out at the AUTOMOTIVE register and placed my 2 items at the counter, while DRAKE in Automotive went from the register I was standing at to the tire register and answered a question about oil change prices. Then another customer comes up and asks about the Tires on his car.. I look up at the clock it say's 12:05, and I continue to stand at the counter awaiting service. Drake has asked for help, but everyone is at lunch, Still not even eye contact from this guy. At 12:22 P.M I am asked by a clerk if i needed help. Drake is still at the Counter and looks over at me, I said "Yes, I need to check out," Drake say's, Oh I thought you were waiting on a car! Well you could have asked! I replied... I have been standing here at check out for over 15 minutes... Hey Walmart.. check your eye in the Sky.... It's all on your security cameras.. And by the way, You just LOST every bit of my business. Pharmacy, Food, Clothes, Paint, etc.... Because your managers don't manage, and your employee's have no training. I am done shopping at your stores.... And will tell everyone I know about my experience at the Walmart in Surprise Arizona... | |
| juan eduardo (ted) pertini | 3/25/11 |
| Dear Sirs: I walk with crutches for operation of meniscus, last Thursday I went to Walmart Dot Buenos Aires, Argentina. I took place in a line and I dont know it was a "Green cash box" which do not provide plastic bags. Just did the shopping but the claim for a bag told me that "are not authorized to give bags", while all the lines passing carts of boxes with hundreds of plastic bags. They treated me very badly, inflexible and ignored when the success of Walmart is serve customers with hospitality, why not indulge in plastic bags if you want to be "ecological" I will never again buy at walmart,really it´s s freaky procedure. Ted Pertini | |
| K. Bowman | 3/25/11 |
| One of Walmarts UNTRAINED employees felt it was a great idea to put a bucket of water on top of a plastic bag rack, that hangs over the meat section. The bucket of water fell on my 2 year old daughter. She was soaked.... When I asked a employee to tell me "what was exactly in the bucket", then to go find me a supervisor, he kept stocking food. (Go figure)... So after I said "EXCUSE ME, GO FIND SOMEBODY", then I guess he thought I was serious. After waiting for a while some douche bag of a assistant manager comes, with his dry a** apology. The whole situation would have been handled had he at least offered to give my daughter a blanket, or a change of clothes. It was 10 at night, and 13 degrees outside. We came in dry, willing to spend money. But left soaking wet, with nothing.... I was a regular shopper at Walmart in Auburn Hills, MI on Adams. I will NEVER shop there again.... I will be more than willing to shop at Meijer, at least they know how to treat customers. (Like human beings)..... K. Bowman | |
| Carol Thompson | 3/26/11 |
| Recent visit to the Tahlequah Walmart on 3/23/11. Very bad. I stood in line for 30 minutes. Several people were complaining about the customer service. On 4 cashiers working and each checkout had 3-4 people waiting in line. This was not a Saturday or a big sale day but just a day through the week around 12:30. Now I realize that this lunch time but with working women who might run in and grab a few things for dinner this would be a night mare. Several people around me had the very same ideal that this was crazy to have all these checkout areas but no one working them. This is the very reason that I stopped shopping in Walmart but went to the competition. It had been several months since shopping in Walmart and again am reminded why I stopped. If I have to pay a few pennies more for groceries then I will, because good customer service is always worth that. Walmart needs to realize that this is the main reason your stock value is dropping. You have lost good customer service. Your stocks will continue to drop until you realize this. | |
| john | 3/26/11 |
| Recently I was approved for Medicaid after suffering a stroke, I tried to get the medicines paid for from the time I was disabled till recently From Walmart, They told me it was not possible, I showed them email messages I received from Medicaid, But they still refused. Medicaid called me. they had asked me the number to the pharmacy, It was all cleared up. Until I went to the second walmart pharmacy, on smith road. They also put up a fight until I demanded they call the commerce city walmart, Then it got cleared up. The reason I am writing this is for the 1000s or maybe millions of people they have turned down, Saying it was impossible. They are not compassionate with disabled people. | |
| non ya | 3/27/11 |
| I am really upset about a comment posted from the customer DEANNA on 3/22. She should have received an even exchange! I know the policy and they can use ur ss#. I have had to do this before to help customers. This is how we lose customers, by not taking care of them! Hello workers, stop trying to police everything and take care of ur business. That store needs to read the f.e. guide. It should be@ every stores service desk. Walmart does try to prevent fradulant returns, but too often the s.d. associates get on a power trip and love to say no! OMG! To deanna, I am sorry that you were trwated that way and were not helped to the standards set forth by the company. If u call 1800 walmart,they will direct urr problem to the store manager and maybe they can take care of you. we are not in the business to lose business. | |
| non ya | 3/27/11 |
| I agree about the long lines in most walmarts. It is very disturbing CAROL. However, walmart is a business like any other. If they don't make profits expected,the first thing cut is usually payroll. When this happens it ruins the entire stores staffing plan. I know this is not ur problem, but it sure does affect u and other shoppers as well as stress out all workers. Not only do they have to work harder,but they receive smaller checks. Times are tough,and walmart needs their customers. I hope home office fixes the staffing problem and allowes the stores to provide the service necessay. Our customer service is what we are all about. At store level they try to staff as well as allowed,but so many times are not allowed to provide the necessary coverage. I am sorry for ur bad experiance,and hope that this problem gets fixed company wide so customers can receive proper service. | |
| Chris | 3/27/11 |
| Walmart has always given then the customer a bang for their buck. They have even been accepting of people parking rv's and commercial vehicles. So, why is it that when I as a consumer and commercial trucker get treated as a second rate citizen when I am on the road and most places aren't truck friendly and walmart of all places used to be? I have also hauled your products to your warehouses and been treated like I couldn't possibly have the brains to do the job I am paid to do? The reason I would prefer to shop at walmart is the prices are half of what they charge in the truck stops. So as far as I am concerned, walmart can kiss my a**! from this point on, I will refuse to shop their, tell others about my experiences, and I will refuse to haul your freight. I will also encourage others to do so by writing a letter to the editor of a national newspaper encouraging others to boycott walmart until further notice. | |
| | 3/17/11 |
| PLEASE PLEASE PLEASE BUILD A STORE ASAP IN TILLAMOOK OREGON!!!!!! THE ONLY OTHER STORE HERE IS FRED MEYER AND IT SUCKS!!!!!!! YOU WILL MAKE A KILLING AND THE PERSON RESPONSIBLE WILL BE PROMOTED!!!!! PLEASE BUILD HERE AND I WILL SHOP THEIR EVERY DAY ALONG WITH THOUSANDS OF OTHER FOLKS IN TILLAMOOK COUNTY! THEY WILL COME FROM MILES AROUND LIKE GANG BUSTERS! PLEASE PLEASE PLEASE, AS A CUSTOMER FOR YEARS AND SOMEONE WHO REALLY REALLY LOVES WALMART!! BUILD A STORE IN TILLAMOOK OREGON NOW!!! YOU WILL RUN LAME FRED MEYERS OUT OF BUSINESS!!! COME TO TILLAMOOK OREGON ASAP!!!!! | |
| Amanda | 3/17/11 |
| Sandusky Ohio walmart is a disgusting do you guys just hire anybody. Half the shelves are never filled up. and most of the employess are lazy and very rude. I would rather shop at Babies R Us for all my son's needs. | |
| walmart haines city florida bakery dept | 3/17/11 |
| will you please get your bakery department manager or lead to work there dept instead debra her name throws all her work on everyone else in the dept she just stands in front of bakery and stocks the floor will not take responsability for nothing else and do nothing else and lies and gets away with it its been a year and still getting away with it same with belinda the manager she lies and intimidates everyone we need help some body do something | |
| | 3/17/11 |
| wal-mart sucks | |
| none ya | 3/18/11 |
| I work for walmart..have for a few years. I got my head BIT off by yet another pissed off customer. It doesn't matter what the complaint was,that's not the point. I want to know what compells someone to be so rude to a complete stranger? This doesn't just happen at walmart, ithappens everywhere. Customers forget how to treat PEOPLE who are working and then get a bug up there butt when the worker defends themself. DUH!! Be nice | |
| Cassandra Risman | 3/18/11 |
| I would have given it 0 stars but it's not an option!! I think it is so stupid that you cannot get your W2 from WalMart company, not even from the home office. I was told I have to wait for it in the mail or print one off from home. Some people don't have printers, not everyone has the money to buy everything they need!! I never received mine in the mail the 1st or the 2nd time, when I had to reorder it through the w2 express! All the technology has made people so lazy, when you work for a company they should be able to give you what ever document you need. | |
| RJ | 3/18/11 |
| Atlanta, Tx Customer service in frabrics is poor, managmet lacks on quick response to customers needs when a problem has occured. Lack of employees throughout the store day or night.I've also seen where supervisors have put other employees n other areas creating a problem in the primary area. | |
| dan gage westbranch mi. | 3/19/11 |
| i gat a oil change and they did not close my hood rite and when i left if thew up and mest up my hood the manager said it was allredy messed up when i came in he said he viewed a tape that i could not see the tape and to bad for my what can a guy do? | |
| D. Denly | 3/21/11 |
| I ordered a TV on 3-13-11, it finally left a warehouse and arrived to IA where I live in 24 hrs, which is good, but then it sat and is still sitting in a warehouse in IA 100 miles to where I live, which has a walmart store, where the TV is suppose to be going.....it is still sitting in that warehouse now for 3 days!!!! That doesnt even make any sense!?? It is about 100 miles from the store it needs to go to for me to pick up and it is sitting??? I am very frustrated, and will never order anything from walmart ever again, and I am wondering if I will ever get the TV?? I could go get it myself and would have had it 3 days ago, if they would let me.....then I call the site to store place, and the lady couldnt even help me?? didnt even try to find out what is happening at all?? Walmart has my money, and I have NO tv?? its just sitting down the Hwy.....for what I havent a clue??? I have never been so upset, and NO one cares??? or checks it out for me?? they do nothing!!!! | |
| Rob-D | 3/21/11 |
| On 1-04-2011, I purchased a turkey sub sandwich at the Wal-Mart in Addison, IL. I took it back to my office and ate half the sandwich and wrapped the other half in foil and put it in the refrigerator at work. Approx. 1 to 1 1/2 hrs. later, I started to get severe stomach cramps. I drove home and immediately went to bed because the stomach cramps had become more severe, to the point that I was considering going to the local hospital emergency room. In retrospect, I should have gone to the hospital. I spent the night of 1-04-2011 and the following morning curled up in bed with severe abdominal pains which began to subside late in the afternoon of 1-05-2011. I went back to work on 1-06-2011 and at lunch time, returned to the Wal-Mart with my receipt and the portion of the sandwich that I had left in the refrigerator. I first spoke with a Customer Service Rep. at the store and then an Asst. Store Manager named Lucas. I was never offered a refund but instead was given a "Customer Statement" form, which I filled out. I was told by Lucas that someone from CMI would be contacting me in 24 to 48 hours. Since I had not heard anything for over a week, I called the Wal-Mart store and spoke with Eric, the Wal-Mart Store Mgr. He said he would look into the customer statement and call me back. Kim, Eric's assistant called me back and said that someone from CMI would be calling me back on 1-17-2011. It wasn't until 1-20-2011 that Caitlan from CMI called me to discuss my claim. She asked me to describe the incident after which she said I would be receiving a letter. To this point, I was never told by anyone at Wal-Mart or at CMI that additional information might be needed in order to validate my customer statement. I received the letter dated 1-19-2011 from Caitland at CMI on 1-28-2011. From about 2-7-2011 to 3-8-2011 I left four voice messages for Caitland and two voice messages for her team leader, Rodney. None of my calls were returned. On 3-8-2011 I called CMI at around 1:15 PM and spoke with an operator and gave her my CMI file (claim) number. The operator forwarded my call to Vince, a Claims Manager. We discussed the incident. His assessment was that since I did not have any proof from a doctor that my illness was caused by the sandwich I purchased at Wal-Mart there was nothing CMI could do. I was frustrated because I was never told by anyone at Wal-Mart or CMI that any further information was needed to validate my customer statement until my conversation with Vince. Through all of this, I was never even offered a refund for my sandwich. I still have the un-eaten half of the sandwich in the frig at work. Anyone want it? | |
| SC customer | 3/21/11 |
| The store in Central, South Carolina has got to be one of the worst. When it first opened, I thought it was a great place to shop. Recently they have been out of stock on many items, They've had dirty floors (I guess the employees have just decided not to clean up spills). I've had VERY, VERY rude customer service and to top it all off, yesterday I bought some MOLDED FRUIT. When I got home and opened the container, my raspberries were covered in mold. When is the last time the produce department cleaned their shelves? Not to mention the fact that I did not purchase a bell pepper simply because they were all mushy. Sadly, this isn't the first time I have had to deal with purchasing expired items. I've had the same luck in their dairy department. | |
| No...no...no! | 3/22/11 |
| Ahhhhh! All of the idiots that have placed their meandering comments...here...Such little..., Selfish..., Uneducated..., Inbreeds! Lets face it, most of you don't know what an inbred is... Sad..., Truly sad. Wal Mart is a company that is here to make a profit! Plain and simple! If you are stupid enough to 'buy a poor product' you deserve what you get. They offer items at your 'Income level'. Have you not heard... "you get what you pay for?" Most of you are too stupid to know what the hell you are talking about... Or should I say... Ignorant? This is a lesson as too why you should stay in School! Educate yourself! Don't blame smart people for your STUPID IGNORANCE!!! SHOP ON SHOPPERS!!! | |
| Deanna | 3/22/11 |
| I am a single Disabled Mother. I accidentdly threw my drivers license out,so I went to my bank and got a copy. My daughter recieved two outfits from someone as a gift but they did not fit her. All I wanted to do was exchange them for a larger size. When I went to the store the woman asked me if I just wanted to go get the larger size and exchange, then come back. I told her I had some shopping to do also, she said "its ok". So when I had finished they asked me for my drivers license and I told she about throwing it out but showed her the copy from the bank, an expired license with my picture and name on it, my birth certificate my Social Security card, a sams club card with my pic on it, my MEDICARE card,my bank ATM card and my friggin RED CROSS BLOOD DONOR card all with my Name ( last name alone has 14 letters in it Its Italian) and they still said NO I CANT EXCHANGE for a bigger size because My License wasnt VAlid. SERIOUSLY!!!!!!!!!!! Since I need all the clothes for my daughter and dog food ect, and because I am disabled and was already in enough pain. I told them that what I had in my cart was the last that I would ever buy at their store. I spent $134.00 that day . Let me know what you think looknatv9@aol.com | |
| Fred Lavergne | 3/22/11 |
| I am retired and live on a low income. To begin with, I paid for a eye exam along with frames and lens which totaled up to $442.20 at the local walmart store just down the road where I live in Colorado Springs, Colorado. Here recently the frame broke whitch is a single bar that connects the two lens together. When I took the glasses into the vision center the lady said that they had to order a frame to fit the lens size, where they could put my len into the new frame. After a week and a half I called and ask if my glasses were ready or had came in. She said that they never had a order for frames for my lens, so now my broken frame and lens or lost and can't be found. If I could just get my lens back, at less I could go somewhere else and get a frame and not be out the whole amount again. I hope others don,t have to go thought this | |
| Anonymous | 3/23/11 |
| I feel that if walmart make a mistake and put the wrong sale price on and item then is should be sold for what the customer saw it for and not what it rings up. That is false advertisement and so unfair to the coustomers. This happen to me with something that was marked for $16.24 and when I got to the registar it rung up $49.99. I feel like I should have been able to still purchased the item regardless because it was walmart fault not mine. So you need to make sure that your employees changed the price to the correct price and this want be a problem. Customers are always right in certain situation and I was in this one..... | |
| Susan | 3/23/11 |
| Saw the high cost of low price...shame on your company. Not that a company like yours (bottom of the barrel) cares but I'm going to start weaning myself off you, start buying from local business owners, and spread the informed word about your greed and disgusting behavior. Oh, yes...also about how fraudulent and misleading your egotistical commercials are. Good bye, walmart | |
| Carol | 3/24/11 |
| I recently shopped in the Walmart in Tahlequah, Oklahoma. This was the first time in several months that I had been there. The reasons for not shopping there were long lines when checking out and never able to find the same product twice. Yesterday I decided to look for a coffee pot and in doing so I picked up several items. When ready to check out, I stood in line for 30 minutes. This was no holiday or a busy Saturday but simply a day through the week. There were 6 cashiers working and each line was 4-5 people deep. Walmart wants to know why they are losing money each quarter. Customer service is very BAD. Will not shop at Walmart again. | |
| Carol | 3/24/11 |
| First I recieved a text from Wal-Mart giving me a Special Thanks for me and a $100.00 gift card (GiftID-88) with a #to call (855-843-5250).I then call this # and service person answered the phone and proceed to tell me that I had won this gift card among other gift coupons valued and such and such price. Asked me if that was fine and I said yes. Then she told me that all I needed to do was pay a $4.19 charge for shipping and handling.ahe asked if that would be fine and all I needed to do now was to let her now what the number was on the card I would be using...Debit or Credit. I asked her why I would have to pay for something I had won. It is for shipping and handling perposes. I then asked if I could pay by check because I wasn't comfortable giving out my credit card number. Anyway after going round and around with her I just said no I wasn't gong to do that and said good-bye. I think in the future the survey operators could be a little more patient with customer that had spent their time taking the survey for your company,grant it we are taking the chance of winning $100.00 gift card but it benifits Wal-Mart also. The operator was oriental and I had a hard time understanding her(she talked so fast)this could be some of my problem with the conversation. After getting off the phone I wondered if this was a legitament offer and if so I would gladly send the $4.00 for the gift card that was offerd | |
| Sue Wighton | 3/14/11 |
| I would like to order online the Ole'Roy Chicken strips in the can, cannot seem to locate locally. Can you help? | |
| Kent Harward | 3/15/11 |
| We shop Walmart as our primary source of groceries and product, as the prices are as good as other local businesses. The only transporation to get product is from Trucking, which Walmart has their fleet or leased fleet and generally the products wanted are there for the consumer. Today March 15, 2011 at 7:45 AM we went shopping for groceries and by the time we were finished we had a basket full of groceries. This happens at least once per week. The average shopping trip is between 200-300 dollars each week. Today much of the staff was having a morning meeting, with the exception of two checkers, who were working in express lanes and a couple of greeters. You could hear cheers from the back offices, and it seemed lively and motivational. However, when attempting to check out, we were not greeted with a smile or welcome, but "attitude," that we were over the 20 items! This checker was consistently angry, and we told her, this was the only other checkstand that was open, the other was the 10 item, tabacco line. Well, this checker "chased us off!" I wanted to just leave the basket there, and go to Kmart or Smiths... I realize that the checker was going to get paid, regardless of the number of people she checked out, but, if the recession continues, I hope to death, that Walmart folds, if they can't find better, more adjusted employees. What happened to the customer being right? | |
| Ron | 3/15/11 |
| I shopped at your store in torrance ca.I was treated very bad,I was disrespected all the way around.Not just shopping but even over the phone. The fact that I am a paying customer should make me worth talking to.I could not even get a manager on the phone , its really disharding when you spend your money some were and you get disrespected. | |
| Claire | 3/16/11 |
| I went to the walmart store in Yuma, Az. this morning March 16th 2011 to return cat food as my cat passed on & they wouldn't refund or give a refund card so I can go buy something else in its place. The cans 11 of them said special kitty which is your brand & I couldn't buy it anyother place & the label also stated distributed by wal-mart. I will NEVER buy another product with the walmart brand on it. | |
| Jennifer | 3/16/11 |
| I received my permanent Visa prepaid money card from Walmart in the mail and it has my maiden name from 12 years ago printed on, are you kidding me??? First off when you call to activate it the machine asks your last name which you have to give and spell, I gave my married name, so obviously you were in my credit report if you know what my maiden name is. Then when I called to get a new card with my proper name I'm told I have to fax in identity verification, unbelievable! This is your mistake and you want me to fax verification? Then the person I talked to who could barely speak English ask if I wanted to change my WHOLE last name, WHAT???? Really?? I figured I would call and change last 4 letters only. Get real, I don't know why OI waste my time with such a trash company. | |
| CSM FRANCIS W. LAVERPOOL, RET | 3/17/11 |
| I RECENTLY SENT A LETTER OF COMPLAINT REGARDING YOUR LEVITTOWN STORE (TELEPHONE NUMBER 516-579-3307), WHERE I SPOKE WITH A MANAGER WHO IDENTIFIED HIMSELF AS MARVIN. MY COMPLAINT WAS ABOUT HOW MY SON WAS TREATED WHEN HE WENT TO PICK UP A MONEYGRAM THAT I HAD SENT HIM. THEY TOLD YOUR EMPLOYEE THAT CALLED TO INVESTIGATE, THAT THEY HAD DECIDED THAT HE WAS A CRIMINAL TRYING TO STEAL THE MONEY, EVEN THOUGH HE HAD HIS PICTURE ID (NYS DRIVERS LICENSE),AND THE PASSWORD LISTED ON THE FORM. THEY DEMANDED THAT HE SUPPLY THEM WITH THE MONEYGRAM REFERENCE NUMBER. HE HAD TO CALL ME IN EL PASO TEXAS TO GET THE REFERENCE NUMBER. FORTUNATELY, I WAS AVAILABLE AT THE TIME. AFTER HE HAD SATISFIED THEM THAT HE WAS "LEGITIMATE", THE CLERK THEN MADE A PHONE CALL MAKING HIM WAIT TWENTY MINUTES BEFORE SHE GAVE HIM HIS MONEY. I AM REALLY INTERESTED IN HOW WALMART HEADQUARTERS IS GOING TO HANDLE THIS. | |
| eddee | 3/17/11 |
| Called 2 Walmarts in my Alexandria, VA area. Asked both cashier managers there if they were aware of Walmarts new coupon policy and then read it to them. They both told me no. How can customers get the coupon policy before the management. Pathetic. | |
| Debbie | 3/17/11 |
| I am surprised to find out that all wal marts are basically the same. I live in NC 1 store located in Whiteville the other in Shallotte NC and the people are so right when they say customer service is bad. I made 3 different visits to both location for one item and finally found 1 employee that would take the time to find what I was wanting...I wish another store would come into our town that the people could go to for the items they need or want..I would gladly change where I shop. | |
| Stacy Palmer | 3/12/11 |
| I went to Walmart in New Ulm Minnesota March 11, 2011. They have the carseat "Safety 1st-All-In-One Convertible listed for $59. When I went to buy it they said it was $98.50. I went back to show the manager the tag, she still argued with me. So i requested another supervisor to show her. They both argued with me saying that the car seat is still $98.50. I took a picture of the sign with my picture cell phone. As i was leaving i told them that i would never come back and start spending my $500 a month at Target from now on. Today i went just to see if they changed the tag, and wouldn't you know it they DID NOT!!! It is false advertising and i believe walmart owes me the carseat for $59, with 10% discount because of their mistake. My Phone #5072179811 Address 2526 So Bridge St Trlr 66, New Ulm, MN 56073. Until this matter is taken care of i am going to tell everyone my story and that walmart don't stand behind their word (prices advertised). Upset Customer (mother of 4) Stacy Palmer | |
| LANA SMITH | 3/13/11 |
| I AM VERY DISSATAFIDE WITH ANY THING AT WALMART THE SALE IS JUNK AND ONLY GIVE YOU 15 DAYS TO RETURN IT I BOUGHT A COMPAQ COMPUTER LAPTAP HAD 30DAYS KEYBOARD BROKE AND THEY DONT GET IT WALMART WILL NEVER GET MY BUSNESS ,I WAS TREATED RUDE ,BUT USE TO THAT GET TREATED LIKE THAT EVERY TIME I WENT IN TO A WALMART STORE BUT GUESS THATS WHAT HAPPENS WHEN I FORGOT ABOUT KMART A STORE WHO VALUES THEIR CUSTERMERS WELL GUESS WHAT KAMART IS GETTING MY BUSNESS FROM NOW ON AND ILL GET ALL MY FRIENDS TO DO THE SAME | |
| Cyndi Taylor | 3/13/11 |
| The store in Ironwood Michigan is ok.I enjoy shopping at your store.I did alot of my Christmas shopping there and I also enjoyed getting my crafts there.I do buy somestuff there only if on sale.I do my Christmas shopping else where the stores that still have lay aways.My craft stuff now I cant aford to do much do to you do not have it anymore.When your store opened you offered alot to the cosumers and now you are slowly taking stuff away.I do not look at walmart the same way anymore.Please bring back the craft stuff and the fabrics.Please bring back lay away. Sighned Cyndi Taylor | |
| Gary Evans | 3/12/11 |
| I needed to speak to someone from your office about becoming a sponsor for the BIG (Blacks in Government) 2012 Obesity Awareness calendar. Please call me at 717-460-8490. | |
| mark L west lafayette indiana store 2339 | 3/11/11 |
| today the 10 day of march 2011 at 5:30 i was fired,i fill i was set up,to start out i work in sporting goods but we was so under staffed i was called up front every day to run a cash regester when it got bizzey.a cupple came thure my line with $200.00 worth of food, i made a big mastake and only charged them $151.15.get this wal-mart did not tell me what i did wrong or give me a couching as they call it or a right up.this was 3 mounts ago they whated till today to tell me i did it twice last week to so thay fired me i could have at lest saved my job by nowing what i did wrong.the outher two is even better.two purdue girls came thrugh my line and wanted to split ther bill so i put in $58.00 on one apushed cash like you do and she ran her card then the outher girl ran hers and you no what i messed up not the regester but it did spit out a reacet, so i told them to have a good day like i do all and they left.and i did it again 15 min after that one. | |
| THERESA HAMBY | 3/11/11 |
| HELLO I JUST WANT TO TELL HOW DISAPOINTED I LIVE IN OKLAHOMA CITY AND I HAVE A FRIEND THAT WORKS AT THE 389 WALMART. SHE WAS TELLING WHAT HAPPENED LAST NIGHT. THERE WAS A MAN THAT HAD DIABETIS AND HE CAME IN TO WORK ALMOST CRASHED. BECAUSE HIS SURGAR WAS LOW. THERE WAS ABOUT 4 OTHER PEOPLE THAT WAS TRYING TO PULL HIM OUT OF IT HIS NAME IS CHRISTIAN PRICE. HE USE TO WORK FOR A NEWS STATION HERE IN OKC. WELL HE MANAGED TO WORK TO LUNCH TIME AND HE TOLD MIKE MAQUIRE THE HE WAS GOING HOME THAT IS WIFE WANT TO TAKE TO THE DR. THE HOSPITAL ADMITTED BECAUSE HE WAS GOING INTO DIABEDTIC SHOCK. THIS MAN ALMOST DIDED I KNOW I HAVE DIABETIS. I LIVE IN A CHRISTAIN TOWN AND IF HE WOULD HAVE DIED BECAUSE YOU KNOW YOU STORE COULD HAVE BEEN CLOSED. AND YOU WOULD HAVE LAW SUIT ON YOUR HANDS. I CAN'T BELIEVE YOU TREAT YOU EMPLOYEE LIKE THIS. I YOU TREAT YOU EMPLOYEES LIKE THIS HOW ARE YOU TREATING THE CUSTOMERS........ | |
| Pamela P | 3/7/11 |
| Dear sirs; I live in south TX. I shop at the Buda, TX Wal-Mart. 2 times in two weeks now I have gone to do my shopping. I bought some DVD movies from a bin that was marked $5 dollars. I went to pay ofr the movies, however there were 2 that were $10 dollars and $20 dollars. Now I know people throw the movies they dont want because they cant walk their fat asses back over to the area they got it into that $5 bin. However, it is not my job to keep up with that, it is the employees job to ZONE that area. Again today I went to the Buda, TX Wal-Mart, again found an item; and area rug that was marked $19.94. I went to check out, it was $34.97. I went to show the employee where the rugs were. She promplty told me, just like the electronics employee told me, we cant help what customers do and where they put things. AGAIN..its called zoning. This time it was 6 area rugs in the wrong place. Im sorry I do not believe that that many area rugs were put in the wrong place and yall didnt catch it..The Buda Wal-Mart does not do their job as far as zoning goes and does not honor what Wal-Mart says they will do ....which is if the item is marked a certain price and it is in a specific area that is marked wrong the customer SHOULD get it for that amount. ITS CALLED ZONING YOUR AREA! If the management doesnt do their job...the employees wont do theirs. I will continue to make complaints until something is done about the piss poor way this Wal-Mart handles their business. | |
| Walter Elizondo | 3/7/11 |
| We were at the Wal-mart in Shawnee, Oklahoma Sunday March 6,2011, had just gotten out of church and I noticed that my wife's car was in need of a tire.So me,my wife ,my father and mother-in-law which are both ministers decided to drive to that wal-mart store number 103 in Shawnee,Oklahoma.Needless to say me an my wife decided we needed 2 tires,so I took the two front tires off carried them in the store and asked the cashier we wanted two tires plus we wanted them balanced also, about 3 to 4 hours later after we complaint numerous times to the assistant manager, that they were taking two long, they responded by saying that their were 4 customers ahead of us which was no problem we understood the problem was they had a female associate working out there in the automotive bay just horse playing around with 6 other male associates and was keeping them from doing their jobs.Anyways they finally were done grab my tires and me and my father-in-law started to install them, when we noticed that the tires had not been balanced I let my wife know and to tell the cashier he got rude and ugly with my wife later I found out, while at the same time same cashier came outside and yelled at my father-in-law not to continue installing the tires and my father-in-law asked him that what seem to be his problem,and responded hatefully that that was not his job, I question him and asked him what exactly what his job was,but continue spurtting out words which i couldn't understand, any way's I told him that I would let corporate know about this and he said he did not care what I did and also said he was tired and that he was going home. Off course the assistant manager never did anything but ignore the customer.Also 2 of the mechanics were speaking vulgar language and were doing vulgar gesture in front of some of the customers and in front of the female associate.It is ashamed of how Wal Mart gets away with this. I will proceed this all the way to corporate office, my wife has video this such accusations of this associates. What ever happen to the "customer is always right?" that was Sam Walton way of doing business.Right after Sam Walton died everything changed for the worst. I am a former 12 year Wal-Mart associate In my time of employment when a customer was looking for any item, we would take them to where the item was instead of pointing.Believe me if Sam Walton was alive this would have not been going on, I guarantee that and i got to meet him 4 times in my 12 year career.I'am hoping to get a respond from corporate.We the customers need to let Wal-mart know that we the customers are the ones who pay their checks . Sam Walton quoted that everyone is replaceable even the C.E.O.Enough is enough.My email is elizondo_0427@yahoo.com | |
| Amanda | 3/8/11 |
| Wow...Looking at all the comments about other stores doesn't make me feel so bad now. I am now living in Florida but moved here from Alabama. I am writing bc I just saw a comment on my facebook page & replies to the commemts. The Hartselle Alabama store is pathetic! When we shopped there they might had 2 or 3 registers open. The wouldn't call anyone else to open but yet the lines would be to the back of the store. The customer service there is absoulutly ridiculous! Went in one time & the cashier told me to hang on a minute. He answered a text message right in front of me.The manager there is very rude to customers & employees.My father-in-law is in his 70's and worked there for 15 yrs. When he hurt his back (on the job) they took away acebook status has the same complaints. Please to something about this otherwise I see Walmart going bankrupt in the near future! P.S. The Walmart is Casselberry Florida is Awesome! It's like Walmart is supposed to be! | |
| ANGRY NURSE FROM ROMEOVILLE IL | 3/8/11 |
| THEIR PHARMACY IS THE WORST. PHARMACIST DOES NOT KNOW HOW TO MEASURE MEDICATIONS. TECHNICIANS ARE RUDE AND NOT HELPFUL AT ALL! | |
| David mercado | 3/8/11 |
| I been a walmart shopper for as long as they been around when the new walmart in steelyard commons in cleveland ohio opened i was really exited it's big and very nice now it's been about 5 to 6 years open and it looks like is getting ready to close it's doors the manager don't care about the store place dirty people really rude recently i had a bad experience and we are seeking for an attorney were one of the employees gave my wife a really hard time and threw her chance at her and also the line are slow, my wife told the lady at the cash register it would be nice if she pick up the paste my wife use to be a cashier in super target she knows the pressure this young girls in this particular walmart are slow not only that they are seen walking around doing nothing and when ask for help customer are told to wait for some one else, what's going on? is corporate not carrying about there stores? do you want all of your customers to start going some where else? i be honest i like wal mart but i am really disapointed with this wal mart, here's an example i traveled to puerto rico recently i was amaze about the way the keep the stores there so clean everything well stock it look better than sacks macy's ect, this walmar in cleveland it's so getto run down just take a look in the electronic department i went recently to buy a lop top all the lap top in the display had been damage all the buttons were missing how does wal mart espect people to buy it like that please i use to be a manager before i know how to get things going simply the manager don't care as long as he's getting his pay check i hope wal mart corporate address this issue soon before some one sues for some thing that could have been prebented,... | |
| alice osaigede | 3/4/11 |
| I Alice are write you about your services at a warmart in milwaukee wisconsin whare I pracherd a phone card for 50.00 boos mobile the card did not work and i took it back to the store and they said that some number did not match so i could not get my money back and this is not my fort your worker took my money and gave me that card that some was wrong with it but that was nothing that I could do I dont work for you are boost, I dont have money like that I only get a small check a month to pay all my bill so please call that store and fine out what the problem is thank you you can e-mail at rannie64@yahoo.com | |
| alice osaigede | 3/4/11 |
| I Alice are write you about your services at a warmart in milwaukee wisconsin I bouth a phone card for 50.00 boos mobile the card did not work and i took it back to the store and they said that some number did not match so i could not get my money back and this is not my fort your worker took my money and gave me that card that some was wrong with it but that was nothing that I could do I don't work for you are boost, I dont have money like that I only get a small check a month to pay all my bill so please call that store and fine out what the problem is thank you you can e-mail at rannie64@yahoo.com | |
| sheila golding | 3/4/11 |
| Whats going on with Walmart on Willowick,Ohio. The store is so comfusing. And dirty. Maybe its the kind of people that shop there. Its not organized. You walk in there in the morning and the shelves are cluttered and not faced up. The candle section has been empty since christmas.(candles for $3.50) They need more staff on the floor. People park all over the place were there is no parking. Its starting to look like a salvation army store. It use to be so nice. | |
| James Sager | 3/4/11 |
| My wife had two of our grandchildren (under 10 years old) and was on her way home when one of the rear tires began losing air. She pulled into a Walmart to have a new tire put on. (She actualy was going to have both rear tires replaced just to be safe) Now we know that there is a problem with the ignition switch and we need to replace it, however it had nothing to do with the tires and it does not prevent us from starting or shuting off the engine. They told her that they could not replace the tire because the ignition swith where you insert the key comes out of the colume. Now here is a 64 year old woman with two small children and a flat tire that can not be helped because of a problem with the vehicle that has nothing to do with the tire. Now you know why we do not shop at Walmart. The lack of common sense and respect to others is just the tip of the problems with this anti-customer company. | |
| Brett | 3/5/11 |
| I used 2 work for walmart! It was the best job I ever had - I had been there 8 and a half years I walked out because their store manager yelled at me off the clock, I wasn't compensated for that time which is against walmart policy and the law! She also neglected to close her office door which is 3 feet from the time clock, personnel office and break room, and to top that off she has a loud voice. Who knows how many people could've heard her? This was not an isolated incident! I was so angry, embarrassed &humiliated that I walked out! I tried unsuccessfully to collect unemployment. I have tried to get my job back unsuccessfully! Now i am considering filing a lawsuit! Walmart needs to train their managers better, watch who they choose as managers, and do a much better job of reining in their managers! Sam Walton would roll in his grave! The manager in reference here is the most unpleasant manager I've EVER worked for! I never had a problem before this manager came to work there! Shame on you, walmart! Gibsonia PA | |
| charlotte cooper | 3/6/11 |
| I AM A WALMART EMPLOYEE AND I WOULD LIKE TO ANSWER MICHAEL LARSEN DID YOU EVER STOP TO THINK THAT SINCE THE MACHINE THAT PUT ON LABELS COULD HAVE ACCIDENTALLY PUT IT ON THE WRONG CAN AND MY GOD YOU ARE ACTING LIKE THE WORLD HAS COME TO AN END WHY DONT YOU TRY AND WORK FOR WALMART AND HAVE TO DEAL WITH THE WAY WE ARE TREATED AND WE CANT QUIT BECAUSE WE NEED THE JOB WE HAVE | |
| Virginia Watson | 3/6/11 |
| There seems to alot of home town wast in the Boone Walmart, Fresh Fruits and Vegetables, Thease Items could be donated to the local food bank [The Health and Hunger Coalition] insted of thrown away in the trash, The Health and Hunger Coalition could give out the out of date fruits and vegitables to people that could use them that day or give out of date items to the local farmers for there pigs,or as compost for the organic gardens. coyote.103@hotmail.com | |
| Julie Schneider | 3/6/11 |
| I have never been treated so poorly in any store as I was in wal-mart-Dodge City,Ks. today. I usually avoid wal mart like the plague-but needed stuff for work I cannot get anywhere else and my son asked me to pick up a web cam and some cigs. so first I can't find the camera so I ask the lady in that area- she walked out from behind her area not saying a word walks over to the camera and about 3 feet away sticks her arm out pointing and grunts. that was bad enough then I go to stand in line at the check out and this woman moves right past me with her overflowing cart and got right in front of me I said" wow,really" she points to a pack of gum laying on the floor and tells me she marked her spot with that in that line. so I decided to let it go and moved to another line-told the cashier I had separate orders and she just stood there with this sour look on her face then I asked for the cigs-in a real mumbly voice she said short or long-I said "pardon" and she screamed at the top of her lungs"Your cigs-Short or long" I said 'well excuse me-I am sure glad I don't scream at my customers like that." she looked at me and said "It is o.k." I said "no,it is not o.k." "I would not treat a customer that way" then she tried to get friendly-oh no no-too late for that. so I very politely introduced her to her boss when I was done. doubt anything will actually happen but I was not letting her and the grunter get by not knowing it was not appreciated | |
| P Breuer | 3/1/11 |
| I went to the Wal-Mart store on Smiley Ave in Cincinnati, Ohio to do my shopping as usual. After I got the money orders I need for the month, I started grocery shopping. When I go to the counter,with approximately $150.00 worth of groceries, I handed a Manufacturers coupon for a FREE item to the cashier. She then took it to manager who came and informed me they dont accept FREE coupons. THEN WHY DOES THE BOTTOM OF EVERY RECEIPT SAY"WEGLADLY ACCEPT VALID MANUFACTURERS % INTERNET COUPONS." I am very disappointed because the product coupon I had was for a faulty product that I had bought at that Wal-Mart! Needless to say I told the Manager Scott Valentine he could reshelf the items because I didnt want anything from a store that doesnt honor it rules and guidelines. I will shop at other stores for my needs and wants from now on.........Never to shop at a WaL-Mart again. | |
| Naydia | 3/1/11 |
| I was an employee for the company the first store I was at was awesome the following one was horrible. I transferred because I had no car and would work at times I was catching three buses to get to work. Finally an oppurtunity came to transfer and things went bad because my scheduling there was always later and I could no longer work nights since my husband worked late. I had absolutely no baby sitter and the side of town I stayed on was very bad they had late daycare services. I pleaded with the store for weeks to work with me on the schedule they said they coouldn't due to a policy that was in effect requiring you to work any schedule if not leave the job basicly. During my time out my husband was shot on Martin Luther King day all I was told before I could not do a leave of absence they showed no compassion did not care now with me out of work after I was willing to come to work but there was no way at this time. What are the mothers with children who are single or have no help with watching their kids to do. I thought this company thrived on loving their associates and customers i'm very hurt and disappointed. I'm now viewed as someone who did want her job and that was not the case on top of it all they HR office was very rude. | |
| Pamala Stricker | 3/2/11 |
| I live in in a rural community - Hobart, OK. Most residents of Hobart drive to Altus, Weatherford, or Lawton OK.. to shop at their supercenters because our small walmart in Hobart does not have most of what we need so we end up driving a long distance to shop. The Walmart here states they are not doing well and are in the red, yet, if we had a better Wal-mart, residents would not have to drive somewhere else to shop and would happily do their shopping in Hobart which would then make money for Wal-Mart in Hobart. Please consider a supercenter in Hobart or at least a small supercenter so we can stay "home" to do our Wal-Mart shopping. | |
| Callista Lippert | 3/3/11 |
| I have cashed my checks at walmart for years now. Well a few days ago i recieved my tax returns and went to walmart to cash my check, Today i went to go put gas in my car and the guy behind the counter marked my ten dollar bill with his marker and told me it was fake. And also told me that i couldn't have it back not to sure why but anyways i get home and call up to my local walmart in peru il. and talk to customer service for about a half hour about how i could not get my money back without the fake ten. I have receits showing that i cashed my check with them and also one on the same day and time for a money order and another same time and date for somethings i bought that day. Know you might be thinking anyone can make a fake and say this but all the money i had was from walmart and thats all not a penny wasnt from walmart!! And now i am getting looked down on for fake bills when i had no idea, Also when i was talking to the lady in customer service she said that i should have marked it... Do i have bankteller stamp on my forhead no i didnt think so, i explained this to the lady and she said that walmart only checks 100s and 50s for fake bills. I would really like to talk to someone with the highest power about this. I would also like to see walmart start marking all the bill 1s 5s 10s 20s 50s snd 100s.. The lady also said that this is not walmarts fault how can that be, walmart just gives out fake bills.I would really like someone to get ahold of me about this problem i am try to still figure me out it seas to amaze me how walmart can just get away with that. So would someone please email me and explain to me why i am not getting my money back. I will not stop calling the headquarters, and the store until we figure this out.. My email is Kitkatdiva11@yahoo.com. Get ahold of me asap | |
| Kristi Buelw | 3/3/11 |
| My fiance and our two daughter were in our Walmart store in Nacogdoches Tx on Dec 4 2010 around 9:00 at night. We were looking at a dining room table set. My fiance bent down to pull out one of the boxes to look at it. There was something sharp on the shelving cause it cut his arm wide open. About an inch deep. It cut through 2 arteries and needed 11 stiches. Was in the ER for about 3 or so hours. They had no first aid kit, all they gave him was some paper towels, did not call an ambulance as he was bleeding EVERYWHERE. Did not even offer a wheelchair for me to get him into the car. SO I had a crying 8 yr old and a crying 12 yr old helping me to get him out in the parking lot and to our car. Mind you the ER is across the street. They would not even let me get him to the ER and come back to give the information. Long story short Walmart said they are not found at fault therefor his hospital bill, lost time from work, and pain and suffering means nothing to them. We are looking into getting an attorney. Now if Walmart wants to compensate us for this, then we will not. They are only going off their insurance company. Walmart themselves have done NOTHING. | |
| Jasmine C. | 3/3/11 |
| I am really upset with Walmart.com! I NEVER order anything that I haven't saw personally! But since I trust Wal-Mart I decided to give them the benefit of the doubt! I ordered the Delany Futon and the Julia Convertible Futon Sofa Bed w/ Drink Holder Black! I moved from Milwaukee, Wisconsin to Jackson, TN and I'm just starting off so I purchased these 2 items for the mean time. My father drove 10 hours to help me move the furniture from the store to my home. When I arrived at the Site to Store counter in the store they brought the items from the back I noticed the 2 boxes looked alike! The only reason why I even took the futons home with me was because I have no other way to pick any new ones up and I need them. I AM VERY UPSET!!!! So I came to realize one of the futons was incorrect. Instead of sending the Delaney futon they sent the Ashley futon which the two names has NO comparision so it is basically what they wanted me to have. The other futon was the Julia futon which was almost right but without the drink holder. I feel as if Wal-Mart didn't meet up to my exceptions! I know the 2 futons they sent me were NOT the same price I paid for the other 2. I am very upset and I can't take them back to the store because I don't own a truck and my father is already back home and I couldn't possibly ask him to drive anothe 10 hrs because of Wal-Mart's selfishness! I am very upset and I will NEVER use Site to Store ever again! | |
| | 2/26/11 |
| I don't have the patience anymore. Especially when it comes to theives. You catch a shoplifter and want to bring everything down on them. But when a Corporation does it its simply a typo. I'm sure it's possible to find out exactly how many customers bought an item that is listed at one price then rings up another. and they don't do anything about it because it's $.10, or $.25, or even $1.00. Not worth there time to stand in a line for ten or fifteen minutes for so little change. But on the corporate side if say you have a couple hundred products labeled at one price and ringing up another, thats free money. Oh I mena a typo that is most unfortunate for the consumer. Does it go to the profit end and then a percentage goes to the store manager for his bonus. Not so much a typo then is it. So what if it became a law that for every mismatched price the retailer had to pay for the time of the consumer who had to waste there time for your "typo". Bet those errors would not happen as much as they have happened to me personally at your stores. Or maybe that money isn't included in the profit but actually is what is used to "give back to the community". I waited in line for fifteen minutes to get $1.00 that was listed on a case of Dr. Pepper for $5.98 but rang up as $6.98. This was in the late afternoon. I know I am not the only person in this city that bought a case of Dr. Pepper at your Palmetto, FL Wal-Mart and I hope I'm not the only individual to notice it rang up wrong. But maybe I was the only won to waste fifteen minutes in line for $1.00. But I doubt it in this economy. So instead of changing it in the computer so others are not getting overcharged, it appears to be Wal_mart's policy to roll the dice and bank on the fact that most people will pick up the reducd price item and check out and not notice they are being ROBBED! It's not as if you are going to go out of your way to refund the money to such careless individuals. Disgusted with white collar THEIVES, Clinton D. Runck | |
| g. sanders | 2/26/11 |
| The Walmart at #3533 Northeast Stapleton is the worst of the worst if I could give them a 0 I would I was never able to get anyone to help us no managers to complain to, they page no one comes or anybody I been there 3 times and not ever to go again I wanted the big police car that they had and that was close to a $300.00 dollar car for my grandson.The other walmart #2892 store is the best store out of all the walmarts I've been to and I been to a lot of them,help right away a manager when you want one. The workers can speak English or talk like they had plenty of sense. They found out that your store had 3 and they try calling and they couldn't get anybody there for that department to pick up, so we decided to take the time to go out there and nothing happen they said someone was to come and pull it down from the back because they had three of them left and nobody came to assist us at all we waited for 30min never again. | |
| Bob Stanley | 2/27/11 |
| Every time I go looking for a certain item. I am disappointed to find they are out of my size or out of the popular item that most of us like. I am convinced they only stock items that do not sell so you are forced to buy something your not happy with. I am taking my business to Super Target from now on. It's sad because I have been shopping there for years and used to be happy. Mr Walton would be very unhappy with how things turned out. | |
| King | 2/27/11 |
| I too recently had a bad experience at a walmart location the lady in customer service called me a bitch reported her to the manager and the pleasure of speaking with several and told me to rest assure they would handle the situation needless to say the employee still works there walmart customer service is a joke | |
| rich | 2/28/11 |
| I applied for a job there a few weeks back.I feel or should i say Im over quailfied for the job but the way things are goin gin this world I needed something.The lady that interveiwed me I could not understand for the life of me.Im an american and speak english. A high school grad with some collage.Im sorry walmart hire people you can understand... Dig up Sam! things would change | |
| toki | 2/28/11 |
| i love walmart. please please don't say bad things about it.. and i love chopped olives | |
| Wanda Henderson | 2/26/11 |
| Well, I have had a problem with Wal-Mart over the past 10+years!! I am speaking for myself only. Iam a plus size woman and I have always been able to purchase any clothes at Wal-Mart. But the past 10 yrs. or so the clothes for women have been at the least stylish. Look in the smaller size clothes and the shirts do not have big flowers on the front of them like plus sizes do. The last thing I need is flowers on my bust or across my rear end.I can't see why clothes just cant be sewn with more fabric. You are charging more money for larger clothes but the shirts are ugly. And the sizing factor these days are horrible!!! Hold up two or three shirts in the plus size and tell me if the 2x is an actual 2x size. Who the +&#! is sizing these shirts. It is NOT a plus size model! Give me a break, I dont need wide stripes, big flowers,or graphics relating to my size. Iam very casual and the casual clothes are a bit too dressy. Sure I want to look good like the smaller women but it seems like larger women are losing the clothes battle at Wal-Mart. Like I first stated Iam speaking for myself only but when you can't find enough clothes at Wal-Mart where do you go!!!! The prices are good but use a real model for your sizing PLEASE there are women that deserve looking their best too !!!!!!! | |
| Phyllis B | 2/25/11 |
| Should have 0 stars. I just returned from the Walmart on Peters Creek Parkway in Winston Salem and again the shelves are not stocked. I spent 60.00 but had the shelves been stocked I would probably have spent 150.00. I think they were getting ready for inventory but that is not an excuse. If they can't multi task and take inventory and serve the customers they need to close the store for inventory. Also, after the way they did my daughter about her job because she was out for a death in the family, they are not worth the salt of the earth. Someday these people will meet their maker and judgment will be served. | |
| adelaide laurie | 2/23/11 |
| I am inquiring as to how I can obtain donations of food and litter for an animal rescue group in Bayonne, New Jersey. I wrote a letter to your corporate headquarters in January 2011 and did not receive a reply. How can I go about applying for this? I know that Walmart in different states does in fact donate food to rescue groups. I would appreciate any information that you can give me on this matter. Thank You. | |
| Heather Williams | 2/23/11 |
| I live in colorado springs, co and live just down the street from your walmart here. My father in law got his paycheck in the mail today and took it to walmart and had it cashed. Every other wednesday (which is when he gets paid) walmart has cashed the check. Today, he went in and they would not cash his check because it was marked for friday. Its never been a problem before and I don't know why they wouldn't cash it today, as it is always marked for friday. We are very tight pressed for money and really needed him to be able to cash his check. Since walmart would not cash it like they do every wednesday, you have lost his business and probably the families business as well. If you have any questions about why this is a big, feel free to contact me at 636-235-6338. | |
| anonomous | 2/24/11 |
| I used to work for wal-mart too. Was there for 8 yrs. What a joke the last few years have been there. The personell manager thinks she is all that, and the store manager lets her do what she wants and treats the associates how she wants too, even if it costs them their job. She needs to be fired and so does he. I needed to be off and she told me to call in, so i did. When i got back she told the store manager she never said it. So they let me go, but he wouldn't confront her in front of me. They treat their associates like crap unless your in the click with them. If you don't have to, don't work at wal-mart, and stop shopping there too. I'm not gonna shop there anymore. Wish they would go bankrupt. Remember life before wal-mart existed? Sam Walton must be rolling over in his grave right now seeing how is stores are being ran. Everything he was for, they are now against. WAL_MART SUCKS!!!! | |
| Anita | 2/24/11 |
| As a Christmas gift I only asked for a 5 cup coffee maker, I got it and after a few weeks of using this I broke the carafe. Of course I've searched at just about anywhere to find a replacement carafe for the product. Seems to me that to sale a product and most other replacements that go to it they would also carry a 5 cup replacement carafe. They carry the GE license, so why not the product. | |
| Rukhsana Begum | 2/24/11 |
| I'm a angry customer. I purchased airbed at wal-Mart in store and tried to return within 5 days because I already bought the new one more expensive one from Wal-mart website. I went to Wal-mart store to return my airbed and I didn't have my receipt. They refused take the airbed back and refused exchanged They told me that its Wal-Mart policy once the airbed package opened its not returnable. I have to ask Wal-Mart, since when did you guys decided to make your own policy without letting customers know. Why didn't Wal-Mart printout this policy on the receipts. I've no choice but to report this fraudulent activity about Wal-Mart to BBB. I think the Wal-Mart customer service is the worst experience I ever had in my life at Wal-mart Store #2816 5630 W Touhy Ave Niles, IL 60714. Tel(847) 647-8641. I tried to talk to the customer service manger name Amela and Keisha and they refused to help me. When I told them I'm going to report to the office they're laughing on me. Is this how your customer service. If Wal-Mart don't improve its policy and customer service, the mighty giant (Wal-Mart) going to fall sooner or later. Change your Management. ("0" star). | |
| kurt beegle | 2/24/11 |
| I'm an independent truck driver delivering to a walmart dc an my appt time was 715pm. I arrived at 7 n checked in at the guard shack at 714. After pulling around an dropping my trailer in the assigned door bobtailed to the parking area and checked in at the receiving office they told me I was late for my appt. this is the biggest bunch of bullcrap n now I will sit here for 4 to 5 hours or more for a 2 hour load. They need to do a nation rule on deliveries instead of different rules per DC. | |
| Robert C. Conrad | 2/21/11 |
| I always shop at the Bellingham,MA store and most always use a check to pay for my purchases. On 2/2/11, I wrote a check for $18.77. Normally the checks are given back to you before you leave the store, but on this day the cashier said my check wasn't going thru due to a problem with their "system". The manager came over and said I should write out the check and sign it and that they'd have to keep it. I said, "Okay, as long as I don't get charged twice." If I'd only known what was going to happen in the following weeks, I would never have left the check at the store. Walmart sent an electronic payment to be processed at my bank and it was paid on 2/4/11. Then they sent the paper check to my bank on 2/7/11 to also be paid-even though the original charge had already been paid electronically. My bank refused the 2nd request for double payment which resulted in the check going to Telecheck in Texas. Supposedly, they paid Walmart the $18.77(again) as well as a $25.00 returned check fee that would be awaiting me once I finally found out what was going on. I wrote out a check for $29.00 for a pair of work boots on 2/19/11 and was told by the cashier that they couldn't accept my check-even though I knew that there was over $1,000.00 in the account. I spoke with the store manager and he said that there was nothing they could do for me. After being totally embarassed in front of my son,as well as the rest of the people in line I left the store without the boots that I'd spent over 30 minutes finding. After speaking with Telecheck and then my bank, I found out that my check was denied as well as another check later that night at CVS, because of Walmart's attempt at collecting the $18.77 twice which resulted in my bank rejecting the second attempt. My embarrasment, wasted time in the store trying on boots, over 1 hour on my cellphone trying to rectify this mess which caused other checks to be denied when the money was in the bank, and my aggravation, will never be compensated. Walmart should never have tried to charge me twice but maybe that's how they made their fortune! It took my following up on this whole mess to fix it. One thing's for sure, Walmart has lost a good customer and I'll tell everyone that I know about what could happen to them. | |
| Kelly RS | 2/21/11 |
| A WalMart Super Center just opened in our town, Muskego, WI, and I love it. I also wanted to say how wonderful I thought it was that you extended such a generous gift to the McGhee family on Oprah. Good to know the money I spend at your store is going to help others. | |
| Ruben Perea | 2/22/11 |
| My youngest son Jacob (10) sold boy scout popcorn and earned a Wal Mart gift card. We went to one of your stores and bought an x-box 360 game for $40.00. Opened the game (How to Train Your Dragon)and the Game was damaged and unreadable. Took the game back to the store to exchange for the same game. The game was not available. Was told since you opened it you CAN NOT return the game unless we have an exact game. Of course the game was not available. BRIAN told me to keep checking till one came in, because he could not order one. Very disapointed my son and I came home and looked at Wal-Mart on-line. We found the game and it said NOT SOLD IN STORE. So now we need your help in recovering my sons $40.00 that he worked so hard for. A few solutions send my son a new game, send my son another $40.00 gift card, or let him exchange for a different game. PLEASE be prompt, signed, Ruben Perea | |
| Michael Gross | 2/22/11 |
| We shop at Wal Mart frequently. At the Belt Line Rd. store this past Saturday I had the unfortunate experience of dealing with a cashier named Deanna. As I waited my turn in line at checkout stand #8, the woman in front of me advised me that the cashier had asked her to tell me she was closed and she wouldn't be checking me out. The cashier's light was on and then the cashier turned the light off. I said, "No, I'm not going to another line." I stayed put and then told Deanna to contact a store manager for me. She said all the store managers were busy in a meeting which I suspected was pure crap. I asked again for a manager and she began mumbling under her breath that she didn't care if she lost her job or not. Totally unacceptable for someone in a customer service position. A manager was contacted shortly after that and I explained to her what Deanna did. The manager told me she was not supposed to do that and had another cashier come over to assist me. This cashier (Margaret I believe) was very pleasant. | |
| Charlotty Orm | 2/22/11 |
| When you first opened a WalMart in Gang Mills,NY, next to Corning,NY 14830, the whole area was so excited. For the first few years the store was so neat and clean, everyone would drive out of their way to come to this store instead of one right near them. I was even proud of this store for the reason of the cleanliness. You have to know I have been a manager in retail for around 27 years of my life. And any place I have worked even a big home improvement store we always took pride on cleanliness. I believe the manager who has been ahead of this store for awhile, first name is Deb (not positive). I have commented in the past that I would start a cleaning crew myself and go in and clean this mess. Also have the shelves stocked full and neat. The place is such a mess I'm ashamed to even take friends and family from afar in there to shop. Please do something about this mess. So the community can take pride in their store again. Thank You | |
| Mandi | 2/22/11 |
| I feel the reason Walmart sales or profits are down at this time is due to shelves not being kept stocked. Everytime I go to Walmart (Fayetteville WV or Beckley WV) or Cranberry - the item I need is never there or only 1 is on the shelf! They always say - "Truck is running Tuesday"........It is poorly stocked and prices do go up. An item may say prices coming down for instance... An item going down 10 cents - then you pick up another item that you always get and it has went up 30 cents so really you are paying 20 more cents!!! It is like that on a lot of items. Walmart clothes are not good quality and the selection of foods and all products are not good. Whoever is managing the ordering of items or stocking items (latest foods advertised on TV are NOT on Walmart shelves) - The Food Lion and Kroger has the latest ones and I have been going there for my groceries. I have spent at least 50,000 or more since the first Walmart opened in Beckley WV in 1993 I think - and all I have seen is Walmart really change for the worse and not the best. Plesae take this advice - GO BACK TO THE way Walmart was when Sam was alive and keep it low-key, low low prices and not try to be like the big wig stores who no one can afford to shop. Have simple things like people did years ago, offering coffee as customer's shop and play soothing music or old timey music - get back to the BASICS and your profits will start getting larger. Also, KEEP THE SHELVES STOCKED - not just on check day - but everyday! | |
| Joe Cosgrove | 2/22/11 |
| I made a 350.00 payment at the Leavenworth Ks on 1-18-11.I usually send it on the first of the month. some how I got my date mix up. My error. I requested a refund thinking it would come in a few days.I realize later I should have left it I received an E-mail as follows.transaction 1-24-11 Location 5665 New Northside Drive Atlanta Ga. 30328-5831. Amount $350.00 Reference number F9112000ZV024.Description Manual check. I called 2-7-11 and was told it would be 14days.Did not receive check. Called back later in the week. told the check was on the way.I called the fallowing week spoke to a man who told me the the check funds were still there. I asked if he could cancel the check and credit the $350.00 to my account.He said he would do that. I told him great and felt releaved.I then checked my account and did not find a credit of.$350.00.I again called talked to a women on 2-22-11 who said she needed to find out if the check had been cashed and would have to start a search and would notify me by letter if had been cashed or notif not it would credited to my account if I so requested, which I did request. I then asked to speak to a supervisor, Carla who confirmed the information. However it would take 30 to60 days to confirm. I pointed out is has been almost 30 days. and the process would start today. I now feel angry and wonder what is going on. From my experince I not sure there will be a responce to this letter or to what I have been told. The only positive all the persons I have talked to have been courtious | |
| K Smith | 2/20/11 |
| I just read the article about the Walmart employees being fired because they violated company policy by disarming a shoplifter with a gun instead of letting this person go out in to the store and possibly hurt or kill others. You really have your priorities messed up, Walmart. I would have thought that these employees should have been commended and given an award for their bravery and concern for your shopping public. What jerks that proves Walmart to be. I think I will be shopping from my local grocery, hardware, and clothing stores as much as possible now. There are also plenty of other pharmacies in my area. Get a grip on it. | |
| Carolyn Petry | 2/13/11 |
| Not a Bargain Anymore. I shopped almost exclusively at Walmart for the past 15 years plus. I bought all of my groceries, prescriptions, health and beauty items, cleaners, electronics, toys, housewares, and even oil changes and tires for our vehicles. I am sad to say that I no longer find many bargains in the Waco stores. In fact many of the things I used to buy are just no longer on the shelves at all! Your prices are no longer competitive either. I can find better deals at my Local HEB on the items that I buy every week. HEB stores are cleaner and more organized. If I can find an employee to help me in Walmart they never know how to answer a question about where things are located, or have any information about products. HEB employees are much more helpful and knowledgeable. If I ask for help in locating something their employees will actually take me to the item I am searching for. Many times I have been in the check out line at Walmart when the checker said not a word to me- until they announce the total after ringing up my items. I have even greeted the checker only to have them not even acknowledge that I said anything to them. They are beyond rude! HEB checkers are friendly and always greet you in the checkout line. Walmart often has only a few checkout lanes open when the store is really crowded. HEB has personnel who watch the checkout lanes and open up more lanes when necessary. They will actually come and take you out of line and into another to reduce your wait time. Walmart's produce is often wilted and ridden with fruit flies, and apples and oranges are already too soft. I used to love Walmart, but have become very dissatisfied in the past two years. With money being as tight as it is these days I will choose to spend mine with HEB. They are just as conveniently located as Walmart, have better prices, better selections, nicer stores, and much more friendly and helpful employees. I also like that they will carry my groceries out to my car as well. Though I probably don't save much money with HEB I am at least getting better treatment for the money I spend and that makes it a better value to me. Sincerely, Carolyn Petry | |
| patricia anna | 2/13/11 |
| i recently was in the chicopee,mass, store, i have never been in such a filthy store in my life, and it was not the floor from the recent storms, here, everything was so disorganized, they need a manager who can do abetter job getting everything in order, i would never get any food from their food comcession for fear they do not wash their hands, i go to the westfield,mass walmart, most of the time , everything is wonderful there, clean organized, and when i walk into the door, i know where everything is, i will never go to chicopee,mass store again and i will tell all my friends what i encountered, and with so many people out of work, they could have been hired to do the snow removal, i was stuck in a space for over 30 min, because i could not get out,no reason for this at all, i am very disgusted with what i saw there, i think you had better have a talk with the person in charge, i give you no stars. | |
| Report | 2/13/11 |
| I work at a Wal-mart I have been getting sick by using a PROPANE BUFFER. One of the over night Manager's will not give them up. And when I had to take time off and than returned to work they told me they do not take Doctors notes.If nothing is done about this I have picture's of the BUFFERS I will post them on FACEBOOK. I am TRIED OF WAL-MART RUNNING OVER THEIR WORKS. IT TIME SOME ONE STANDS UP FOR WORKS RIGHTS I AM THE ONE THAT WILL DO THAT. My e mail thmretail @ live . com | |
| Brian | 2/14/11 |
| My wife and I go to Walmart in Bellingham, WA once a month for groceries etc. I believe we will never shop there again. This is the second time we have had bags of merchandise taken from us. We went out to the car after shopping and found that we were a bag short. Now this has happened before but we did not see it until we were home. We went back to the store immediately and to the clerk who of course did not know anything. Then a women came right away and lead us to customer service. She said to go and get the articles we were missing. After we got home and discussed what had happened we thought it strange that the customer service person did not even question what we had not been given. I believe that there is a gang working this store. And the clerks are told who to hit because someone in the parking lot is watching who comes and goes and know who to hit. If you shop at this store be sure to check your bags to make sure you have everything you paid for. Brian | |
| Jodi w/ RAM cc | 2/14/11 |
| I would like to obtain information as to how my construction company can be on your approved vendor list. We are liscenced and insured roofing and general contractors. You may visit our site www.ramcoc.com I appreciate your time and look forward to hearing from you. | |
| Tom Berkes | 2/14/11 |
| To whom it may concern, The Wal-Mart store in St. Robert MO is a poorly run store that treats it's customers like trash, there is no help to find items, poor managent and if you have to shop at night there are no returns, you can only return things in the day. so the Family Dollar and Kmart are looking better and better. I'm sure Sam is turning over in his grave. Sorry Sam your great idea has become a joke, as your customers are treated less than human. | |
| Tina Franks | 2/14/11 |
| I just watched a story on Fox News....Wal-Mart should be ashamed! Armed man with felonies on his record, goes into a Wal-Mart store to steal merchandise...The security employee put's his life in danger to prevent others being hurt. THIS COULD HAVE BEEN A BAD SITUATION! Due to the courage of the security person it was a good turn out for everyone except for him...HE WAS FIRED! This felon had a gun, hammer cocked and would have used it! I do not feel safe at Wal-Mart any more, knowing that Wal-Mart only hires security people as store fixtures! Take your stores to China where you get all of your merchandise and stay there! When Sam Walton was alive Wal-Mart was a great place to shop...American made merchandise and he kept alot of factories going buying America! Since he past away, Wal-Mart has got bad! Wal-Mart no longer cares about their customers or their employees...It is all about the BUCK now! I feel bad for the security person that lost his job for a job well done! I know Mr. Walton would be doing flip flops in his grave if he knew how his dream for his company and America has turned out, as for I knew Mr. Walton personally. Shame on you Wal-Mart! | |
| RL | 2/14/11 |
| My elderly aunt had purchased a $30 gift card for me which was not activated by the cashier. Since my aunt threw the receipt away, Walmart would not help me in any way. I tried to call customer service. I waited for over 20 minutes and no customer service ever came on line. | |
| Jennie Evans | 2/14/11 |
| To Whom It may concern in Walmart's Corporation: In reference to your Walmart Center in Jamestown, Tn. This morning I entered your premises to purchase a watch. After waiting for about 30 minutes for help in purchasing my selection, I decided my business was not needed, as there was two to three employees standing around engaged in a personal conversation about how others should conduct themselves. Sam Walton would have cleaned house on these people. Jennie Evans P O Box 367 Jamestown, Tennessee 38556 931-879-7231 | |
| Jessica | 2/14/11 |
| Currently in the U.S. there is news coverage on a pregnant teen who was given the wrong prescription, and now her baby can be born with deformities or she can lose it. I guess there have been cases in our country where people were given the wrong prescription, people make mistakes, it's only human. But you would think that the news coverage on this issue, would open pharmacist's eyes, and they would make sure it doesn't happen in their store. That's not the case for Wal-Mart, because they let the hospital release my mother, thinking that the prescription the doctor had called in earlier in the day was filled. My mom just underwent brain surgery and the hospital would not release her unless she for sure had her prescription filled. If she doesn't take this every four hours for the next eight days she can die. So not knowing that Wal-Mart didn't have it, which should've been told to the doctor when the phone call was placed, she was discharged. So because of them, my mom's life was put at risk, not to mention what she had already been through. I had to check her back into the hospital. Who does this?!? | |
| Michael Misener | 2/15/11 |
| I from this day on will not shop at any Walmart store. I also am a member of a very large gun club and after the meeting last night all members also have agreed. Walmart fired 4 store employees for stopping a shop lifter. He pulled a gun as he was being searched, he was a convicted felon and he had stolen a lap top computer. Pointing the gun at one employee and was then disarmed and held for the police. All 4 store employees were fired for there actions. I say they were hero's. No matter what the company's policy says!! Walmart, you have lost a lot of my buying power along with 85 members of our club and we will continue to tell others. GIVE THEM THERE JOBS BACK!! | |
| Kevin Heath | 2/15/11 |
| As if my opinion will change their policy. It seems that walmart has more money than inteligience. To terminate those employees for defending themselves and others. The gunmen would have terminated them, and walmart answer " You did not comply with company policy". So people have to die to please the this super store idiot that makes the rules. If the policy maker was there what would he have done. I think as many others would do DEFEND HIMSELF. I think your attitude is pathetic, and reinstate those employees you disgraced. | |
| Wendy D.R. | 2/16/11 |
| Dear Walmart- stop firing employees for disarming felons with guns pointed at people's backs. Stop buying "dead peasant" insurance on your employees, so that you can benefit from their demise. Stop paying your employees a non-living wage. Stop trying to take over the world. | |
| Harry Brady | 2/16/11 |
| Any company who fires employees for defending themselves and others is getting anymore of my bussiness. You cowards don't have to impose your own weaknesses on others. Good for the true Americans that stood up and fought for themselves and others in OHIO. I wish all the Big Wheels could have been in the situation and we could have seen how they responded. Harry, Austin, TX USA | |
| Tim | 2/16/11 |
| DO NOT shop at the Walmart Neighboorhood Market located at 2740 Gessner @ Kempwood Dr in Houston (Spring Shadows) Texas! This store has the most unprofessional condensending attitue that the dark forces of the CIA would despise! I purchased three (3) items, a bag of cat food, package of cat snack treats, and on impulse a bottle of Zinnfeldel that was on sale. The cashier bagged the items but apparently put the wine bottle in a seperate bag. She handed one bag and upon arriving home found that the wine bottle was not in the bag. Went back to the store with receipt and that is where the rude and condensending attitude raised its ugly head. The so called "customer service" lady said she needed to talk to the cashier whom was not present. I asked to speak to the store manager. He came with a bigger attitude, and said "Do you know we are talking about alchol"! In my disbelief on what I was hearing. I said that does not matter. I purchased a product that is mines that was not given to and either you replace it or refund it. He said there is nothing he could do until he speak to the cashier as he ignored my receipt! I asked for his name, he pulled out his name tag hidden in his pocket, "DAGO"! Sounds like the name of a unruly untrained DOG, which is how he acted. He refused to correct this problem. I said to him if someone steals from your store you call the police right? He responded yes, and I informed him he just stole from me! And that I would call the corporate office to complain. He did not care, just had this smerk on his face that I hope fate wipes off with a true karmic lession! I reported this to corporate and they said they would "investigate". This so called manager; "DAGO" represents all that is wrong with Walmart and of the many lawsuits filed against them. Its ok to have cheap prices for consumers, but do not have CHEAP CONDENSENDING little managers with the big head like DAGO! | |
| Doreen | 2/20/11 |
| I also had a major problem with my walmart moneycard I put funds on it kept it with me never used it 24 hr later the funds are gone i am not wealthy this was my money for bills grocerys and gas now what do i do?? I was on phone with them forever and had to call back several times. I was told i had to fix it myself I had to find the person who did it or the website they used (I did but now the website is shut down!) and myself am responsible for getting the website to return the funds, making the website show proof of the sale, I have to make sure its on a certified letter ETC ETC ETC walmart does nothing to help i did not even get a "I am sorry this happened to you" DO NOT USE THE CARDS or if you do for one item i suggest a gift card and use it IMMEDIATLY but i checked into other cards and they actually provide insurance or assistance for unauthorized use. I never ever let anyone see my card or use my card and i am very very careful with it. I hadnt used it for a month but when i reloaded money on it it was taken from me within the hour. My theory---my info was taken from that reload station from some hacker. I was told it was from out of the country purchase was for expensive jewelry (guess i dont eat but i never ever ever buy jewelry) Thanks wal mart for being so helpful which you were NOT DONT USE THEIR CARDS!!!!!!! | |
| Tina | 2/17/11 |
| I am writing about the 4 employees who were fired for disarming a shoplifter in the Layton Walmart. I think they were treated wrong and should not have lost their jobs. These 4 people did something so many people would not due. If I was in their place I would have done the same thing. It just show the public that you are in it for the money and you do not care for the lives of your employees. If it were you or your family member who had the gun in his back, you would be the first one to ask, why didn't you do something? I could have been killed. I believe they did a great job and should be commended not fired. I think you should give them their jobs back and be compensated fairly for saving the life of a fellow employee and maybe some customers. I bet the gentleman that had the gun in his back was thanking the good Lord that these were the employees that were there, and not the management that fired them. | |
| Ginna Nagel | 2/16/11 |
| Walmart Corporate Headquarters, To whom it may concern: It's a pleasure to inform you, that at the store #0358 located in Alma Arkansas,you have the best crew of employees ever!. They are always ready to help the customers in all their exchanges,returns, and shopping needs. Three weeks ago,I had a little problem with a gift card that I accidentally forgot on the customer service desk. Two weeks later(last week),I had a phone call from the store. They did all the investigations and returned my card. I specially want to thank Mrs. Jeanette Perryman the store manager, and to the girls at the customer service desk also, for all their kindness and help in solving this matter. Congratulations Walmart Corporate Headquarters for the efficient and honest group of employees at your #0358 Alma Store. Sincerely, Ginna Nagel | |
| Michelle Johnston | 2/18/11 |
| I am completely DISGUSTED with what I received in the mail today!! Being the True Red Blooded American that I am I was infuriated when I received my permanent Walmart Visa Re-Loadable Money Card because ALL and I do mean ALL of the paperwork that was enclosed with my Walmart Visa Money Card DID NOT CONTAIN A WORD OF ENGLISH ANYWHERE except my name and mailing address! You have got to be freaking kidding me! The white strip in top the card with activation instructions, not a word in English, the terms of the card and the fees associated with the card, not a word in English, the explanation for other services available with this card, you guessed it not a word of English! Wal Mart you can take this card and shove it, I am going back to using my H&R Block re-loadable Emerald Card. I have one son who has done three tours in Iraq and another who is currently there on his first tour so excuse me for being a proud English speaking American where last I checked ENGLISH was the official language. Michelle Johnston Jamestown, Pennsylvania | |
| Lisa T | 2/19/11 |
| I am ready to stop shopping at the Steelyard Commons Walmart due to poor service. Long lines and repeated reverse discrimination by employees and open harassment and intimidation by other customoers. I am furious, and this is the third time I have been quietly staning in line a long line, and been cut in front of or other wise harassed by customers while the staff do nothing. The store is dirty, and the bathrooms are unsanitory and the managers and other staff are unreponsive to customers and move very slowly with no sense of urgency. I am always fair to everyone and I stick up for minorities, but this make me want to shop at Walmart in the suburbs where I can shop in peace and safety with good service. No customer deserves such an awful experience! Clearky this store needs better management and a lot more cashiers, staff and security. | |
| P Duncan | 2/19/11 |
| The last 3 times I have been to the Muskegon, Michigan Wal-Mart there has only been 1 check out lane open that was not 20 items or less. Tonight I was the 17th person in that line with a cart full of groceries. I spent 35 minutes getting my groceries and it appeared it was going to take 45 minutes to get checked out. I left the cart, left the store and will never set foot in a Wal-Mart store again. You have just lost another customer after many years of shopping there I am done. | |
| Tonya Thompson | 2/20/11 |
| Starting today, I am boycotting all of your Wal-Mart stores that I used to frequent quite often and I will be posting this to my Facebook page in case anyone may have missed this most ridulous action your management has ever taken. Four brave, quick thinking Wal-Mart employees were fired because they didn't follow "the rules" of backing away and retreating when confronted with a gun wielding man in the office of one of the Wal-Mart stores. Since there were 4 of them and only one of him and he was confined to the office, they quickly took the gun from him and held him until police arrived rather than let him leave the office and possibly kill who knows how many innocent shoppers and employees in the store. I'm sorry that quick thinking logic and bravery doesn't fit into Wal-Mart's manual, but it fits into mine. I wish I still owned a business because these folks would be the next 4 I hired and I couldn't do it fast enough before they're snatched up by some other intelligent employer who appreciates individual logic and heroism! Wal-Mart I think I spent an average of about $400 week with you and many of my friends spend close to the same. I have a lot of friends. I hope you won't miss us too much because we certainly won't miss you! We refuse to financially support any company that is so ridiculously rigid and puts my life and that of my family in danger so that the rule book is followed. Seriously Sam? | |
| Lisa Todd | 2/10/11 |
| I just read an article in my local newspaper about 4 Layton,Utah employees who were fired for detaining a shoplifter who had a LOADED semi-automatic weapon. These people are heros and should be honored! Walmart will not be getting my business until these people are put back into their positions in their store. They stopped a convicted felon from returning into the store where customers shopped, where many people could have gotten hurt, or worse could have died! Shame on you! | |
| Anne B | 2/10/11 |
| The comment regarding don't get sick or die should have been 0 stars | |
| Jason Ray Smith | 2/10/11 |
| Bad custumor service in Bossier city/Minden La this has got to change i get transfered or put on hold even when speaking to a manager laughs at me this is not funny at all bad bad custumor service for almost five yrs i get really bad service with fruits and finding the right items or somone to help me at all i thought the custumor comes first. | |
| David Walls | 2/2/11 |
| I WENT INTO WALMART TO GET AN OIL CHANGE DONE ON THE 31ST OF JAN. AND THE CAR WAS RUNNING GREAT. I HAD NO LEAKS ON THE CAR. THEN I GOT THE PAPER AFTERWARDS SAYING I HAVE A TRANSMISSION PAN LEAK AND AN OIL PAN LEAK. SO I LOOKED UNDER THE CAR AND SEEN A BIG PUDDLE OF OIL ON THE GROUND. AND SEEN THE TRANSMISSION LEAKING. SO I CALLED THE WALMART HERE IN ZANESVILLE OHIO AND THE ASST. MANAGER BOB TOLD ME THAT IT WASN'T FROM THEM, THAT THEY DONT TOUCH THE PANS. BUT I DROVE THE CAR FOR A WEEK STRAIGHT AND NOT A SINGLE LEAK DETECTED. AND NOW THAT EVERYTHING IS LEAKING AFTER THE OIL CHANGE I CAN'T EVEN DRIVE THE CAR. I THINK WALMART NEEDS TOO HIRE PROFECIONAL MECHANICS INSTEAD OF THE ONES OFF THE ROAD. MAYBE THEN WE WILL NOT HAVE TOO WORRY ABOUT AN AMITURE DOING THE JOB AND LYING ABOUT THE JOB. I WILL NEVER TAKE MY CAR TO WALMART AGAIN BECAUSE IF ANYTHING HAPPENS TO IT WALMART WONT PAY ANYTHING TO FIX IT BECAUSE THEIR STIFLERS AND DONT CARE ABOUT THE PUBLIC LIKE THEY SAY THEY DO. | |
| karen johnson | 2/2/11 |
| I was wondering what the employee policy is on dating>? My daughter in law is who is married to my son is having an affair with one of the managers at the store she works at in burlington,nc on garden rd. I have called the store manager matt adams but it doesn't seem to bother him. I have tried to call the district manager anthony soto several times but he is never available. For a store like this that prides themself on family values and they let stuff like this go on between employees is totally absurd. I think that both employees should be dismissed becasue of moral conduct in a business place. I also have tried calling corportate to get the personnel policy on this but no one answers the phone there either. Poor managers, poor employees is what they employee to work at there stores. | |
| a angry costumer | 2/3/11 |
| The Wal-mart in Selmer TN is a sad excuse for a store.They have messed up my husbands w-2 and wont fix it and this is a major deal.They lie constantly. they over charge for everything.They fire people for no reson they want employees to lie for them .When they dont comply they get there hours cut.this store should be closed and replaced by a store that will actualy help people.I will be going to the local newspaper with this,I wont stop until these people are fired.This is outragous someone needs to fix this store. | |
| E Durgin | 2/4/11 |
| I purchased tires from wal mart about 2 years ago and also purchased road hazard protection. I had a bad tire were it blistered on the side so I took it to my local Big O tire shop were they put on a used tire for free. I then took the old tire back to walmart and they want to put it back on the car to see the blister. I feel they did not beleave me but why would I bring it back if it was not bad?????. I see why wal mart has so many complaints. We have let them turn into a little goverment. If there was other stores that could match they prices wal mart you would be out... | |
| Phyllis Bristow | 2/4/11 |
| I was once a dedicated Wal Mart Customer for many years. As you can probable tell, I am no longer that dedicated customer. I am so disappointed in Wal Mart the I very seldom go in there anymore. Wal Mart portrays itself as am employer that cares for its employees, but I know this is not true. My daughter was an employee at the store on Hanes Mill Road in Winston Salem,NC. She has had problems during her adult life but when she was hired at Wal Mart, I saw a change that I never saw possible. She would go into work any time she was called and would work late whenever asked. There were other people in the department that would go on extended breaks, wander all over the store instead of staying in their department and performing their job. They are still employed so evidently hard work and dedication is not what Wal Mart requires. She was in the hospital the last of November with a serious kidney problem. Her family received a call in early December that her mother in law who was out of state was in critical condition. They left of Friday and the mother in law passed away on Saturday night. Susan had planned to return home on Sunday to go to work on Monday, and after the death was unable to do so. Whe she returned she was terminated. What kind of company if Wal Mart. We do not have any control over this kind of destiny. I have been to the Wal Mart on Peters Creek Parkway. The deli clerk acted like I bothered him to have to wait on me and then yesterday, the shelves were not stocked. I do not expect to receive a reply to this, but I am sending a copy to corporated headquarters. I guess if you work for Wal Mart you better not get sick or have a death in your family. That is unexcusable. | |
| Highly Disgusted | 2/4/11 |
| Menomonie, WI Wal-mart. Talked to asst. mgr about poor location of handicap scooters in store. Seems they would rather have bags of salt sitting where handicapped riders should be. Also riders don't work half the time. Very poor condition and should be replaced. Just came back from Walmart, wondering why I even go there, got my prescription drugs and asked about the $4.00 drugs. Mine were generic but was charged more than $4.00. Was informed that if the drug has a * by it then it fell into a higher costing generic drug. I didn't read the fine print !!! Also got oil/filter to change my car oil. Went to check out and, golly gee, most of the check outs were closed. This is a normal policy for Wal-mart. Let the customers stand and maybe they might happen to buy something else. I took a picture on my cell phone of the people standing in line but their management didn't want to see it. Hello . Walmart stop messing with your customers. | |
| a mad costumer | 2/4/11 |
| Wal-mart is a disgrace.The saddest excuse of a store,they rip people of everyday and the people who don't watch them ring there stuff up don't notice they are paying a higher price then marked.Also if you are having trouble with your W-2 your not alone.Now they are messing with peoples hard earned money.Selmer tn Wal-mart is screwing people.So who do we go to tell them how bad people are getting screwed.I personally asked the personal lady to give me a copy of the last paycheck stub and she refused.Why would she not want me to have a copy of the last chsck stub.Because the W-2 we got said he earned a little of $9400 and the federal taxes was $20.00. My husband own his class action lawsuit for working on break we beleave the w-2 problem to be retaliation will be contacting attorney if they do not resolve our w-2 issue | |
| Carolyn Tibbs | 2/5/11 |
| Read that sales are down, want to put the fabric back and the lay-away yet??? That old man was smarter than any of you wasn't he. | |
| anne b | 2/5/11 |
| Don't get sick or die. It will not be excused by Wal Mart. So glad all the executives are healthy and plan to live forever | |
| Chris Brooks | 2/5/11 |
| You built us a new Walmart in Irmo, SC about 1 1/2 - 2 yrs. ago. We were all exicited that we had a Walmart closer to us, as we live way out in the country. So to go to the store is an event. But after the store opened and we started looking for products that we normally would buy and this store did not carry them. They didn't even have the automotive center. So no more getting your oil changed or whatever. The craft section is pathetic and this store doesn't even sell fabric. What a bummer. I do go and shop at Walmart, but not nearly as much as I used to, because of this store. It is a very nice store, but lacks the products I was accustomed to buying. And customer service is a thing of the past. | |
| C.schindler | 2/5/11 |
| I am a very frustrated wife!My husband is going on his 15th year of working with Wal-Mart.We had to transfer a year ago and he was told he could take part time an hour away until something opened up.He took it as I wasn't working as we were working on getting my son a Cochlear IMplant!Anyways, we were dropped from benefits and everything.However, they scheduled him full time hours!!!In the course of time they also screwed up his vacation hours and his checks got screwed up a few times.Now we both worked retail and know that hours cut Jan/Feb happen but he gets 40 hours next couple of weeks cut to 32-38 but then he was scheduled one day and now taken off and now only 30 hours!!This is nuts!!He gets the feeling sometimes they are trying to get rid of him!Also, I am an avid customer and I have been in quite a few stores and I am just astonished on how the customer service is so poor!Very seldom do I come acrossed decent service.I have to say ,I may just have to shop else where.I feel that Sams dream is crashing down!I would not tell someone to work there if I had too. | |
| sarah | 2/6/11 |
| can we please have jean friday back? | |
| Liz Sams | 2/7/11 |
| It's simple..no one hour film developing, no walking around for an hour spending money on things I don't need, but now find I have to have...don't reset my change oil light because of new policy, and I go somewhere else to change my oil, and don't walk around finding things I don't need but find I can't live without...lots of people did the same thing. I own stock in Walmart and would really like to see some changes...changed. | |
| David | 2/8/11 |
| Very displeased with the Murphy North Carolina wal mart . The ebtire staff was so hateful and disrespectful. The deli was not at all busy but the staff would not take the time to acknowledge us . The female in the jewelry department was very very rude We interupted her cell phone conversation to ask her if we could look at a ring . Abruptly she said JUST WAIT A MINUTE and went back to her personal telephone call. Cashier was also in a bad mood she never smiled or said hello she just started scanning the items and throwing them in the bags . We asked to see the manager and you would have thought we had asked her for her first born child . Her reaction was way out of line . She said YOU WILL JUST HAVE TO WAIT we went off to the side and we waited 26 minutes for a manager to show up . We told her of the expierence but she was unconcerned and blamed the rudeness on the fact that thier hours were cut . I am sorry but that is no excuse for thier plain down right rudeness Sam Walton would fire everyone of you in Murphy North Carolina if he were still alive | |
| Janet B | 2/8/11 |
| The walmart in Murphy n.c. what a joke . no one there knows what they are doing The only thing they know how to do well is being rude and stupid , very poor management from the top to the floor supervisors , will not return I hope that someone in the main headquarters reads this as it is very difficult to speak with a manager in Murphy N.C. guess they are just to busy to listen to the customers that pays thier wages | |
| Hazel Williams | 2/8/11 |
| your store 0338 in fort smith, ar---has the rudest managers I have ever encountered!!! walmart claims their customers are #1, that's a big lie!!!! The managers do not like to be bothered by customers!! Faith Skinner needs to be retired or better yet a truck unloader that stays in the back of the building. She has no people skills !! but I guess that's what walmart wants--someone that talks down to customers & employees like they don't matter!!. My husband was in the hospital 2 times in 2 weeks--he is a door greeter and tried to come back to work after the first time. He was sitting on the chair--passed out and hit his head hard-- they called an ambulance, that was the 2 time. She could have cared less, I don't think she even new it. When I tried to explain to her he needed to be be on leave from work until his health was better , she was very rude, wouldn't let me explain, told me I could pick one up at any walmart!!! I was a manager in retail & food for over 20 years so I know how to treat customers & employees and it sure is not the way she treats people. I would have been fired a long time ago--but I guess this is the way walmart wants to treat you!! But not no more from this family!!! to bad they don't let you rate with a -0...... | |
| The Bradleys | 2/8/11 |
| Our vehicle fan quit working, which will allow the vehicle to overheat. Before taking it to a shop to be fixed, we needed a tire replaced. Took it to WalMart Tire and Lube in Hamilton, NJ to get a tire. Explained to the mechanic that it would overheat, so please turn it off when he parks it in the bay. Made him say he understood, several times before giving him the keys. He took the keys and walked off. After waiting in line behind two other customers to give their information, and one to fill out a complaint report, it was our turn to give all of our information. During this time, had seen the mechanic go into the store, come back, say they didnt have the tire we needed, manager told him to get one off the top shelf, mechanic went back inside, found a ladder, climb up and got the tire from the top shelf, put the ladder away, rolled the tire back out of the store, and then all of the sudden... an explosion echoed through the service center!! He had left our vehicle running for 20 minutes or more!, and the radiator exploded, and the engine block cracked open... $5,000 worth of damage! Called the store assistant manager over, had her sign a detailed statement that we wrote about what happened, and had them file a claim. Then they had our vehicle towed back to our house! Had to rent a car, to pick up our son, who had to sit in the school office until we could get there. It is now 3 months later... we have not been able to pay our rent or part of our utility bills because of paying for the rental car (our vehicle was paid for), and now have run out of money for the car, how are we supposed to get to work to put food on then table! WalMart has decided that they are not at fault, and refuse to pay for the damages! What are we supposed to do!!!????? | |
| Karen Johnson | 2/9/11 |
| The Statesboro, Georgia Walmart is not honoring their own Price Match Promise: Price matching Our goal is always to be the low price leader in every community where we operate. Our customers trust us to have every day low prices ... there's no need for "special sales." Our unbeatable promise: Store managers make the final decision in always taking care of our customers, but we do have guidelines for matching our competition. •We do honor "Preferred Shopping Card" advertised prices. Must be like items, be advertised and require a competitor's shopping card, for the discount to apply. •We do not honor advertisements that require a purchase in order to receive the advertised price or free product. •We do not honor "Buy One / Get One Free" advertisements. •We do not honor double or triple coupons or percent off advertisements. •We do not honor other retailers' "Misprinted" advertised prices. •We do not honor Internet Pricing. •We do not honor competitor advertisements from outside of the store's or Club's local trade territory. They refused to honor their own promise of price matching with "Preferred Shopping Card" of local competitor's advertised price even though they had the sales paper displayed of that competitor! REALLY????? Come on Walmart.....ever heard of FALSE ADVERTISEMENT! Don't let this happen to you!!! Call the 1-800-WALMART while you stand in the checkout line. Report these happenings!!! | |
| George Parker | 2/9/11 |
| Walmart recently opened a Super Walmart on Boston RD. Springfield, MA and as with so many other store complaints this one is on it's way down. As they say first impressions are extremely important and for me and my friend this store is poorly managed, poorly stocked, poorly kept in it's appearance and all that entails. I have a home in Florence, SC and those area Walmarts are a pleasure to shop in. This Springfield store is not in keeping with the image Walmart desires I'm sure. | |
| feeling lucky | 2/1/11 |
| Wal Mart store 1558 sucks get rid of hazel k personnal mang. and a few others the store might be better hazel hope and some of the others discrimanated against my friend because of her disability they laughed about it and fried her after 20 years hazel should be ashamed of her self as long as she feels her pocket full of money shes fine the greety greety thing. thank you and GOD BLESS S.A.M.G I wish i could give hazel a zero star they deserve nothing its in eden nc 27288 store 1558. | |
| rock garcia | 1/29/11 |
| WALMART CORPORATE IS FULL OF POISON AND CANCER FROM TOP CHAIRMAN, CEO, PRESIDENT, AND DOWN TO THE DISTRICT MANAGER AND STORE MANAGER. WALMART DON'T CARE ABOUT THEY CUSTOMER WALMART CARE ABOUT BEING GREED MONEY. NO BONUSES FOR THEY WORKERS, WALMART ABUSE AND TREAT THEY WORKERS WITH BURN OUT PHYSICALLY AND MENTALITY. | |
| Roddy St Yves | 2/1/11 |
| Your MP3 download site is terrible. About half the time I login to my account all of the information pages are blank. Worse than that is nearly every other time I download a song your site says it has downloaded but it's nowhere to be found on my computer. I think I will do my MP3 download business elsewhere until you find a webmaster that knows what he or she is doing. Your current one is clearly incompetent. | |
| t | 1/17/11 |
| my question is that my husband is working for walmart and works very hard has been there for quite sometime, why is it that the ceo can make 2.2 million dollars and with out the lower man that ceo and other high up paying jobs would not have there jobs if it werent for all the lower paying jobs my question is cant they give the lower paying jobs more money per hour and I also understand that most ceo's and other higher up Paying jobs need some kind of college and that takes work to get, but on the other hand if you have been doing the same thing all your life why wouldnt you get better paying its just selfish to get 2.2 million a year when the lower man can get paid way much better than minimum wage and not to mention you really dont need 2.2 million dollars a year thats just crazy, we all like the luxuries of a new home nice car and decent clothes to wear and good food on the table but isnt that enough so walmart why not share more of the wealth with the lower paying man and give them better raises than 20cent more per hour that make take care of a loaf of bread for the week. So truly think about this with out the lover paying man the upper man wouldnt have a job it takes a team to run a absolutely large business like walmart sincerely, customer that shops at walmart all the time | |
| store number 0966 colorado | 1/18/11 |
| walmart is unfair they say if you need any thing will help.. well when i was stranded and couldnt make it to work for 3 days did they bother to help... HELL NO!! and then i got fired.. economy sucsk for every one except walmart so they dont care if they fire a single momther of 3 who then has to move to streets with her kids cause cortez,colorado walmart fires her.. SHAME ON YOU WALMART..... and your stores are so unorganized. espeacilly the one in colorado to many bosses that just wanna boss round and not occasionally help out.. | |
| Edward | 1/19/11 |
| I am a unloader at Walmart I do not like it at all they make me work until the truck is done with out any breaks one time the truck was not done till ten at night I worked almost six hours befor I got a break they make us skip our breaks all the time the managers treat us like we are dirt one manager threw shrink wrap at me because I could not find it and one time I had on shorts because I did not have any thing clean so he made me go outside and pull in 25 pallets in 20 dagree weather he is very rude to us I hate working there if I did not have bills to pay I would have quit a long time ago so for all the people who say Walmart is bad it is take it from a worker | |
| Terri | 1/20/11 |
| It is not up to The government or Walmart to dictate what I eat. I will encourage everyone not to shop at Walmart. It is funny what kind of deal did you all make with the Government last I heard you were being sued by a group. Makes me wonder all of a sudden... | |
| stacey baker | 1/21/11 |
| I have been sick with several femal problems since april 2010 i asked walmart for a medical leave and then i needed to take a personal leave because of further trouble concerning my nerves i have been very sick and each time walmart needed paperwork from my doctors they got it last week 1/18/2011 iasked for help to get apersonal leave again and was told they would SEE WHAT WE CAN DO. today i called to let them know my doctor was sending them info that i needed more time to recover they told me BE AT WORK ON MONDAY 1/24/2011 or there is nothing ican do . BEFORE THAT CALL I SPOKE WITH CORP. THEY SAID IT WAS THE MGRS CALL TO HELP OR NOT HE CHOSE NOT TO HELP.NOW WHAT DO I DO I LOVED MY JOB BUT IT DOSENT MATTER TO THEM BECAUSE THEY ARE NOT IN MY POSTION I HAVE A FAMILY AND I NEED INSURANCE BUT I AM JUST NOT WORTH KEEPING. TO THEM THE STORE IS THE ONE LOCATED IN DRY RIDGE KY. 859-824-0575 STORE#584 | |
| mitzy | 1/23/11 |
| I have been working for wal-mart for 12 years and am a department managerfor 10 years out of those 12 years i have never been coached or talked to about anything i have done wrong until we moved to our supercenter. i had called in sick one day in august and then one day in december had been coached for my performance in a department i just got into that i knew not much about with no training i did my best and within a month i was coached now in december of last year i got the flu and was out sick for 3 days i started feeling better and decided to go in the following day i could not make the whole day and threw up and i went home after talking to my manager. i called my assistant manager during this time and asked if i was going to get in to trouble or get fired because i couldn't work because i was really sick those days she said don't worry we'll talk when i get betterthey sounded soo concerned and made me fell like i had nothing to worry about so when i got better i came back and was called into the office and was wrote upfor my call in's. i had called in on the 29th and was off 2 days and she said that was one unexcused and when i came in that friday and left it was also an unexcused if where to have just stayed home that would only be one instead of 3 in that one month now i have within the last 6 months i have called in 4 times one in august 2010 and 3 in december and with the coaching i had in may or so ago it caused me to have a written now she say's i have to have no callins until june of this year. plus i call to ask her about the snow we had here last week if i where to call in because i couldn't make it would i get into trouble she said it wasn't up to her or managment that it would be up to home office. so i took the chance and went to work it was bad out on the roads that day when i got to work there was 18 callins that day and someone told me that that day was concidered a excused because of the weather. Now i feel like they are trying to get me fired and i have done nothing wrong but be sick she said it is the policy that you cannot have more than 4 callins in the 6 month period where can i see the policy for associates. plus if i get talked to about one thing and i do another thing that adds up in to all this this is wrong. | |
| EX-EMPLOYEE | 1/24/11 |
| WAL-MART EMPLOYEES BEWARE!! IF YOU ARE PLANNING TO TURN IN A TWO-WEEK NOTICE OR RESIGNATION, DO NOT. THEIR COMMON PRACTICE UNDER THE STATE'S AT-WILL LAW, IS TO FINALIZE YOUR EMPLOYMENT ON THE SAME DAY. THEY ARE SO AFRAID THAT THEY ARE GOING TO GET RIPPED OFF, THEY WILL NOT HONOR YOU WORKING FOR TWO MORE WEEKS. | |
| brittany luccketta | 1/29/11 |
| i just went into the walmart on 52 ave and indian school in phoenix,AZ to return some items i had purchased. i cant believe the way i was treated ....... | |
| sue yoms | 1/29/11 |
| i have worked at walmart for 18 years and all of us are just a drop in the bucket it is much worse than this they have written rules that no one follwes and unwritten rules that they make up as they go they do as they please and corprate dont care walmart can go under as fast as they went up | |
| Patty Skookum | 1/27/11 |
| I recently visited your Anderson, California Super WalMart Store. What a nice place! The shelves were stocked, the staff were friendly and helpful. There was even one lady walking around asking if she could help customers find what they were looking for. My compliments to the manager and employees of the Anderson, California Super WalMart Store. --------------------------------------------------------------------------------- I can't say the same for our local Anchorage, Alaska stores, they are filthy, the employees are not helpful and/or they don't speak English and the shelves are empty. I have been three times to the mid town store on Benson Street and they don't have the Emergen-C Joint Formula vitamin drink on the shelves and I have purchased it there many other times. Hello.... you are missing out on sales WalMart -or do you even care??? | |
| | 1/26/11 |
| THANK YOU FOR RESPOND ON MY E-MAIL. I DID GET THE CALL FROM WALMART OF CHICO, GIVING ME OPTION OF PAY $25,00 AND PICK-UP MY PANDENT OR SEND IT BACK TO FACTORY FOR REMOVE STONE. I CANNOT BELIEVE WHAT I HEARD WHEN SHE SAID " THIS IS WAL-MART AND ABOUT YOUR NECKLACE. I GIVE YOU TWO OPTION THAT IS EITHER YOU PAY $25.00 AND PICK-UP YOUR NECKLACE NOW OR WE ARE GONNA SEND IT TO FACTORY FOR REMOVAL OF STONE AND YOU GET BACK YOUR NECKLACE." I WAS SO STUNNED. I TOLD HER LET ME THINK ABOUT IT AND I'LL GET BACK WITH YOU. ACCORDING TO MY ATTORNEY, THE WALMART SHOULD HAVE WRITTEN WARRANTY INFORMATION FOR CUSTOMER. ALSO IF THERE ANY CHARGE FOR THE SERVICE, SHOULD LET CUSTOMER KNOW BEFORE HAND. AND WAIT FOR WALMART TO SEND MY NECKLACE BACK TO FACTORY FOR REMOVAL OF STONE IS NOT RIGHT. SINCE MULTI STONE PENDANT, THE TIME OF PURCHASING PENDANT, I EVEN ASKED ABOUT WARRANT AND SALES PERSON TOLD ME AS LONG AS NOT MY FAULT ON DAMAGE,THE WALMART WILL REPAIR WITH NO COST TO CUSTOMER. I CAN'T NOT BELIEVE I HAVE TO GO THROUGH ALL THIS HASSEL OVER THE JEWELRY I BOUGH FROM WALMART. | |
| Jeremy Hebeler | 1/26/11 |
| I write poetry books. My publisher is Publish America. I was wondering if you could place my poetry books, all across this nation. Please respond!!! I have 12 poem books to date, much more on the way!!!! Please Respond, and Thanks!!!! | |
| kimberly weaver | 1/26/11 |
| dear sir I bought a sanyo camera for xmas for my daughter I had to bring it back becouse it would not charge they replaced it with out a problem. when they gave me the receipt I put it somewhere and i now can not find it the camera touch feture is not working so my wife tryed to reurn it for an exchange of the same camera she had to wait for the manager to come over for about an hour and when he finally came over he was very rud and still would not swap it out for the same camera what ever happened to your highly advertised return policy? | |
| Shamekia Anderson | 1/14/11 |
| All I would like to say is that I always love to work at walmart in that I messed up by quitting because of family problems. I worked there for 3 yrs in I love working with people its the best feeling ever. I was told I couldn't work there anymore but I would like to have another shot at working there is there anyone that can help me the walmart stores in Spartanburg South Carolina please get back with me I really would like another shot Thanks | |
| Frank Clouser | 1/14/11 |
| Last week (01/08/2011) I purchased a 5 gallon gasoline can (plastic) at a Wal-Mart store in Rogers, Arkansas. It cost $9.50. When I got home and tried to put the nozzle assembly together, I found that there was not a flex pipe for fueling purposes. I put it aside until I could return to Wal-Mart. Today, (01/14/2011) I went to another Wal-Mart store in Berryville, Arkansas to exchange the item. None of their gas cans had flex pipes either. AND, guess what, this same exact can was priced at $12.00. Now I can understand that some of these stores must bow to the competition but a $2.50 increase on a $9.50 item is plain rediculous. Now getting back to the gas can flex nozzle (or lack thereof), I know of what I speak. Just before Christmas I purchased a new generator at TRACTOR SUPPLY in case of an electricity outage this winter and at the same time I purchased two of the exact type gas cans. Strangely (pun) these cans had flex nozzles. Soooooooo..if you need a gas can for fueling a generator, lawn mower etc. Find a store that carries a safe fuel container. These gas cans that WAL-MART is selling are not safe. If gas spills when you are refueling a hot engine/motor you could get seriously injured and thats exactly what could happen with this type of gas can. (my opinion) I have not written this to badmouth WAL-MART but to warn people of the consequences of such a poor decision on this product. | |
| arnetta milburn | 1/14/11 |
| i was in your walmart store in Baltimore, Maryland 1800 Baltimore National Pike in Catonsville. Where i cash my pay roll check.My check was for 290.70. I was to get back 287.80, but the cashier gave me 187.80. I notice that i was given the wrong amount and went back to the customer service desk( i never left the store) and told the cashier what happen and she called over the manger(Max)I told him what happend and he begin to check the cashiers draw. After about an hour, the manger came to me and said there was nothing he could do because the draw was not short. So now im out of 100.00 because the draw wasnt short.. Something has to be done, i have bills and kids!! its not far.im very unhappy with the customer service that i was given. I should have been given some store credit or something. Not mention the cashier that cashed my check was very nasty and rude, and showed no kind of care or concern about her mistake. She loud talked me and use fowl language.And i will not stop until i get my money, my next step is the NEWS!! | |
| tom coates | 12/31/10 |
| this is in regard to the on-line survey trap we were invited to participate in for the $1000 gift card. after the extended filling out of data we were invited to select some promos, none of which I was at all interested in (minimum of 2). I found some that I could opt out without spending too much money and then went on to another page of the same garbage REQUIRING two more selections before moving on to another page for two more selections ad infinitum! Take your survey and eat it! I plan to boycott you from now on. Target and K Mart and Shopko as well as many local merchants will get my money from now on. | |
| Rhonda Jones | 1/3/11 |
| I am very disappointed with Wal Mart we purchase a stroller and car seat combo got the box home there was no stroller just two old carriers took the items back to WalMart on Bridgeport in Tacoma, WA and the manager Mike would not honor my reciept and exchange the items and his manager Wayne went along with Mikes decision Im digusted and appalled with there action Im a single mom on a fixed income and too have WalMart rob me of $196.19 is just disgusting but Im not gonna lay down and let them get away with taking my hard earned money. Im going all the way to the top and if I have to sue I will this is ridiculous and down right robbery and if all else fails I will get all my church members to picket across the country that Walmart robbed me!!! | |
| STEVE | 1/5/11 |
| I WAS GIVEN A GIFT (PSP GOD OF WAR) FOR CHRISMAS AND WENT TO TAKE IT BACK TO WALMART I DIDNT HAVE THE RECIPT BUT THEY LOOKED IT UP AND SAW IT WAS PURCHASED AT WALMART... THE MANAGER SAID HE COULD TAKE IT BACK BECAUSE IT WOULD COUNT AGAIST HIS STORE.... IF U CAN SEE IT WAS BOUGHT AT YOUR STORE I KNEW I DIDNT HAVE THE RECIPT BUT I THOUGHT I WOULD GET A GIFT CARD NOT TURN AWAY BECAUSE OF A CHARGE BACK TO THE STORE.. | |
| Brian Gibson | 1/8/11 |
| I will no longer shop at the Walmart in Corbin Kentucky because they never have no cashiers and chechout lines are to long and self checkout are terrible too.I would like to have the support of others shop elsewhere that the only way we will fix this. | |
| Lee Wilson Sr | 1/10/11 |
| My gripe is for 12 years in Cumming Georgia .seems that every time I go in and need a Handi Cap cart to use for my shopping, maybe 4 out of 20 carts are useful,the rest are sitting aside with "OUT OF ORDER" signs on them.Every time I tell the manager about this he says"I will look into it" but he never does. This is wrong to treat Handi Cap people that relies on the use of these carts.If anyone has this problem with the store you shop at, please contact the Corp Office and ask them to look into this.Those Electric Shopping carts should be made avail for those who needs them... | |
| Gregg Gillespie | 1/10/11 |
| For more time than I would care to calculate, I have been receiving FIVE PLUS spam emails a day. They are offering me everything but the moon itself. Not only are these email coming in from Walmart, [using a Walmart Logo] but also from Sam's Club [And yes using the Sam's Club Logo] The fact the computer. All of this comes out of a company which calls itself Simple Free Rewards. These Spam politely announce at the bottom of the email page that they are not connect to or affiliated with Walmart of Sam's Club. If that be the truth, then how in the hell did they end up with personal information that could have only come from Walmart's Records or Sam's Club records. Also, if Walmart is so proud of the Walmart and Sam's Club companies and logo's then why aren't they taking steps to take action against that company. One example. The Sam's Club Rewards Spam came in to my email box and told me about how February was time to renew my card. If that be the case, how did Simple Free Rewards get the information that should be between Walmart/Sam's and myself? Simple if Walmart/Sam's isn't directly connect to this Canadian Based Spamer, then someone in their offices are giving or selling the informational records on the individual customers. | |
| keith shifflett | 1/10/11 |
| Contacted you early Jan 10th . paid 5 hundred dollars to you store and 31 oil spots inside outside my car. If this was your car I know you would not be happy. I nothing about webs cell u tube but my son is going to put the oil damage on the web and the call to your HQ . My suv stay in my garage ill be damn if you will treat me or my suv in this manner. On top of that I gave the walmart car manager a very old light for his home and I only ask him to treat me right. my number is 540-298-1125 or 540-830-8000 . Im sry but this is no little mess a big mess that they didnt even try to clean and its everywhere | |
| doren byram(dorenbyram@yahoo.com) | 12/29/10 |
| your pharmancy in TorC nm is so screwed up they have been tring to give me parcital doses for the last two weeks wich i opted noot to take but to wait for the entire order now when the order is fillable the say the ins. company is stopping them bullsnort why else would the try to give me parcital doses i am taking my five hundred dollars a mounth i spend in your store to las cruces and spend it there it must be nice to be able to lose that kind of money i wish i could | |
| Deborah Mann | 12/29/10 |
| I have been attempting to receive an ELEPHANT SOCK DOLL pattern for over a month from Walmart.com There seems to be some confusion at the warehouse with this. something so simple has become the most complicated item. I had received a phone call but was unable to understand the message and phone number. I attempted to contact through the 800# after holding for a very long time, attempted several emails and keep coming to the same conclusion...There is NO pattern! The website needs to be changed. It was one of the reasons that I ordered from Walmart.com. I am still at a loss as to how this request could be so complicated and why it has not been resolved. The internet purchases are suppose to make it easy! If the store carried the Red River socks, I would have made the purchase without the difficuly. I am saddened and disappointed as these were to be Christmas gifts for small children. I do not think I will be ordering from your .com site anytime in the future. The customer service is not one I appreciate. In fact, it has done not only me, but your name a grave disservice. | |
| Danielle Nelson | 12/29/10 |
| I order 2 dino recliners for my kids for Christams presents they were suppose to be delivered the 17th - 28th I called on the 28th 2 see why thyey had not been shipped they said call back tomorrow and if the order has not shipped we will reship your order, so I called back 29th and they said I had to reorder it and they was sorry but it was gonna take 3 weeks of waiting again. It made me so mad and all they wanted to do is give me $10 I told them I didnt want 10 dollars I wanted the chairs I have been waiting for 3 weeks for they said Im sorry there is nothing we can do | |
| Nichole Duncan | 12/29/10 |
| I went to the new bernlinville pa walmart for fish. Well lets say I waited an hour for someone to help me but thats beside the point. there were dead fish in the bottom of their tank and they were dirty. I baught fish from there before and they died a month later but wanted to give it another try again. so i bring them home there doing so good in the tank and all of a sudden three of the four died. nothing in the enviroment changed they were feed a lot! so now i prolly wrapped up about $60 on dead fish...anumal cruetly the way they take care of them. | |
| MC | 12/30/10 |
| Obviously, the corporate office doesn't want to hear the complaints otherwise they would make it easier. A formal written letter will follow this submission with my official complaint. | |
| Robert Fletcher | 12/31/10 |
| Repect for the individual. Crock of ****! If so why do they only hire part time help. Your career is not yours to manage. | |
| madmilker | 12/31/10 |
| I don't rate anything...why don't you people have a NO RATING? and I don't shop at that 5 & Dime from the Ozarks either. On Wal*Mart's China web page under "About Us." "Wal-Mart China persists in local procurement which provides more job opportunities, supports local manufacture industry and promotes local economy. So far, 95% of merchandising sold at Wal-Mart China store are local products by which Wal-Mart has established business relations with nearly 20,000 suppliers. At Wal-Mart, we treat suppliers as partners and would like to develop with them. In 2008 Wal-Mart won the Supplier Satisfaction published by Business Information of Shanghai for five consecutive years." 5% foreign in China... That doesn't support American exports and American jobs. Remember what Lance Winslow wrote in that article "The Flow of Trade in a Global Economy".... "Now let us look at Wal-Mart again; you buy a product there, 6% goes to the employees, 10-18% is profit to the company, 25% goes to other costs and 50% goes to re-stock or the cost of goods sold. Of the 50% about 20-25% goes to China, a guess, but you get the point. Now then, how long will it take at 433 Billion dollars at year for China to have all of our money, leaving no money flow for us to circulate? At a 17 Trillion dollar economy less than 40-years minus the 1/6 they buy from us. Some say that if we keep putting money into our economy, it would take forever, but if we do not then eventually all the money flow will go. If China buys our debt then eventually they own us, no need to worry about a war, they are buying America, due in part to our own mismanaged trade, so whose fault is that? Not necessarily China, as they are doing what's in the best interests, and we should make sure that trade is not only free, but fair too." Think for a moment about George Washington....yes the man that is on the US dollar bill....How do you think George feels being sent overseas in return for all that foreign so-call cheap items and being left in a foreign bank because the American worker doesn't make anything for the foreigners to buy. Cheap items didn't make this great union of 50 states the greatest place on the face of this Earth.....the American worker (union and non-union) did. You can't have a strong country without having a strong currency and you can't have a strong currency unless you keep it floating around within your 50 states. This is why the store with the star in the name puts 95% China made items in their stores in China....to keep their "yuan" in their country helping the nice people there. And with only 5% left for all the other 182 country's that make stuff including the United States of America....that doesn't produce very many jobs outside of China. Being an old person myself and knowing how it was back in the 40's, 50's and 60's in this union of 50 states....I look at George each time I pull him out of my billfold and make a promise to send him out for items made in America so after floating around helping each hand he touches just maybe one day he will shake mine again. Fifteen cargo ships pollute as much as 760 million automobiles. $9 billion a year in hidden taxes to all American taxpayers to clean fish from ballast tanks of ships... think about all those facts the next time you pull that George out of your pocket.... Retail makes NOTHING... Governments only make MORE DEBT... It's time for less of those two and for America to get back to what it does best....MAKE STUFF.. cause George Washington on that dollar can't help anyone in the United States of America if he is being held in a foreign hand. Made In America is the only way out of this mess cause foreign made put US here. | |
| cupcake | 12/28/10 |
| I am wondering if the two Walmarts in Jonesboro, AR are going to be getting remodeled soon. We just moved here from IN and the set up and layout really suck bad, they are way too crowded as is & the new layout we had from our home city and including the one we shopped at in FL had the same layout as ours from IN so I know it wasnt just our Walmarts from our home city in IN!! I am not going to shop there anymore, its just ridiculously insane on its set up and as crowded they are all the time not because of holidays its all the time. New layout being crowded = the store wouldnt feel so crowded :isle wider, organized better, new layout = gives all the shoppers room to shop!! Also Jonesboro is in a huge need of another walmart, shop in these two stores you will see, so start checking for location, you will be happy i pointed this out, more jobs, more shopping for shoppers!! | |
| ANGRY CUSTOMER | 12/25/10 |
| WALMART sent us a broken TV and they aren't answering their calls on Christmas, thanks for FUCKING up our Christmas FUCKMART!!!!!!!!!!!! | |
| Kristina Harris | 12/25/10 |
| don't know if anybody can do anything about this or if anyone even cares but here it goes! I have a friend who suffers from cerebal palsey and has severe deformity of her hands but is able to use the Ipad. I took her to a Best Buy store to find out. It is the only thing we can figure out to give her some independence, she is a very smart kind young woman but has to have help with everything from eating,dressing to even writting a simple love note to her boyfriend via e-mail. If she could get a Ipad it would mean the world to her but the only problem is we are all too poor. We all live off Disability income and that is not much. If whoever reads this can help please contact me 651-214-8051 or my e-mail is kristibirdmn@lycos.com my name is Kristina Harris. I have enter every contast there is and as much as I would love one for myself I would give it up for her in a heartbeat. She would use it each and every day and would love it more than anything please help me make Tina's wish come true! Sincerely, Kristina Harris | |
| jennifer | 12/26/10 |
| i was called about a $200.00 gift card and billed $4.95 to have it sent to me.they billed my account but i still have not recived any gift card from wal-mart.they even gave me confermation #..what the heck is going on....was thinking about calling the local new and tell them about this....i was looking forward to thid gift card..for my kids for chirstmas..im a single mother of two...want something done have all the info i need to go to local news thank you jennifer my cell # 678-789-4528 thank you for ur time... | |
| Bill Obryan | 12/26/10 |
| I recently bought a camera at walmart for my wifes birthday. We charged the camera once, and when we charged it the second time to use for Christmas, it did't charge. I went to Walmart to see about an exchange. While I was talking to the employee at the photo center, she rolled her eyes at me. I was so taken back that I even asked her if she was rolling her eyes at me, or maybe I just misunderstood her. She infact confirmed that she was rolling her eyes at me. I have bought many high dollar items at walmart only later to have to turn to the manufacturer to replace it. This was a last straw for me.... I will never shop at walmart again. The convienience of having everything in one place does not outway the quality that I can find at other stores. Your lose walmart, as I spend several hundred to a thousand dollars per month in your store. I will now be taking my business else where. | |
| Heather Paulsen | 12/27/10 |
| Good afternoon, let me first start off with saying I love walmart. I recently shopped at the Renton, Wa walmart off of Raineer ave. I purchased a Diet Coke, Ritz Crackers and some deli Chicken Salad. The lady who rang me up could not even understand me as she didn't speak barely any English. I took my salad back to work and ate it with my crackers. About an hour later my stomach was so sick I looked at the Chicken Salad and it had expired on 12/21/2010, mind you, I bought this salad on 12/27/2010! I believe I should have looked at the date while in the store but I also believe this is a huge downfall on the stores part of keeping track of their produce. Especially one involving milk and chicken products. I recovered that night after a day of hell. I don't want anyone else to go through the pain I did. Please follow up on this as it is a huge health issue. Thank you Sincerely Heather Paulsen heatherspaz@yahoo.com | |
| V.S.Hall | 12/27/10 |
| This message is for Corporate Headquarters Executives, who make all the decisions for the thousands of Walmart stores all over the world. I was shocked and in a state of disbelief upon visiting your store today in Culpeper, Virginia. I had purchased a Fiber Optic Christmas tree earlier in December and discovered the week before Christmas, that the tree was defective. The sound coming from it indicated that there was an electrical problem. I moved the tree but the sound continued. I have other Fiber Optic trees and proceeded to examine them and discovered they were not emitting this sound. I disconnected the tree for fear of creating a fire hazard. When I purchased the tree, I was not informed that all Christmas items had to be returned or exchanged by December 25th ..BELIEVE IT OR NOT! I decided to take the tree back as early as possible before the New Year's holiday and transported it today, December 27th, 2010 to the Culpeper store. I was directed to "Checkouts number 5, 6 or 7 by the Greeter to take back Christmas items. The polite clerk on Number 5 checkout checked with a supervisor and informed me of the December 25th rule of return! I went into shock over this! I was expected to get up from my Christmas celebration with my family and rush to Walmart to take this back?? Suppose it were a Christmas sweater that didn't fit? Too bad for me, huh? In all my senior years, I have never experienced such an unfair and ridiculous rule concerning Christmas items. I later called back to clarify my claim of a DEFECTIVE item and was told that one of the managers had stated I would have to send it back to the manufacturer.. All I wanted today was a new and working Fiber Optic Christmas tree! One that would not burn my house to the ground when it "shorted out"! Shame on you for making such a ridiculous rule that affects old and young! | |
| Sandy | 12/27/10 |
| I have been shopping at Walmart for years, but I have decided that I may have to stop. Recently I was in the Walmart on Coulter in Amarillo Texas shopping in the grocery section. There were three employees working back by the eggs, butter, etc. They were of a foreign ethnic race and speaking to one another in their native language and ignoring all of the many customers moving about around them. This is very rude and I approached a store manager and asked him why his employees did not speak English in front of customers. He said there was no policy on speaking english and could not say anything to them. This is the United States of American and english should be spoken here. I do not have a problem with people coming to our country legally to better themselves. But they need to show respect for the opportunity and learn to speak english. Also in all WalMart stores I have shopped at if you want help with anything you are better off to ask a customer than an employee. Most of them I have encountered could care less about helping you, the people who are the most friendly and helpful are your greeters at the door. Also why can't you have a policy that gives management the power to ask people to leave the store if they are so disrespectful that they allow their children to just run wild and if they knock something off a counter they just leave it or run over it with their cart. If something does not change in this country we will no longer have a country. we will be like many third world countries. | |
| Vivienne R | 12/21/10 |
| BLACK FRIDAY BUYERS BEWARE OF WALMART: My mom purchased an Emerson 40inch TV set on black Friday. Yesterday the picture turned black and she can only hear the sound on the TV. She called the store in Ocala Florida on Easy Street and she had this very rude person tell her they did not have any more Emerson TV and she would have to purchase one at a higher price. My mom is on disability and she saved weeks for just this one which she had to buy on a black Friday sale. She contacted Emerson and they told her they send extra TV's so that if there is a customer that has a problem with a TV they can exchange it. Turns out Walmart sold "all" the Emerson TV's offered on black Friday. I am very upset at the way Walmart has handled this !! They have done a bait and switch, now the only way she can get a 40inch TV is to pay more due to the fact that the TV was purchased on a black Friday Sale. I think this it not good business practice for Walmart. As I was writing this website I received a call from Todd from Walmart he told me that the best he could do is to give my mom another TV set that he would discount $100 off but she would still have to pay $80. I am very upset and I think that a Muli-billion dollar store like Walmart can't do without $80 !! She is not asking for another TV brand, she wants the same one, but they don't have it since it was a Black Friday Event Merchandise. Walmart does not know how to handle customers ! It is not her fault the TV is defective nor is it her fault that Walmart does not carry that model !! Moral of this story is be very careful when you purchase anything expensive in Walmart on Black Friday Sale. You may end up paying more since they will not honor the price if they don't carry it after black Friday. | |
| Terry Kill | 12/21/10 |
| Wondering Job Seeker, Overall, I have had great experiences with Wal-mart wherever I shopped. Recently, while looking for employment I applied at Wal-mart, being unemployed is difficult and the labor market gives a lot of choices for companies to choose who they would like to hire. Wal-marts interview process is extensive and unsettling for those of us who have a difficult time interviewing, one definately needs confidence to apply even for an hourly position at Wal-mart. Well, I made it past the interview process, I don't do interviews well, however I have been gaining a pretty impressive education that would qualify me for a management position and was offered a sales accociate position, Okay, so start at the bottom I am very okay with that. However, I went to the U/A of course passed but my criminal background had a petty theft from five years ago, result not hired! Let me see if I got this right, They do their hiring based on a decision of competitive/non competetive criteria, that petty theft charge made me non competitive. I may be wrong in my thinking but I am sure I am higly competetive with my education which camme after the fact of the petty theft, a bad choice (which I take responsibility for) years ago is the deciding factor and not the current good choices that make me a higly educated individual. My complaint here is that resoources were wasted when a job was offered and I was sent to U/A as well as the background check. Let's just say that if I was to oversee this process I would have to be sure to only offer a job to someone I was going to hire. Check the backgound first, then if I want to hire the person offer the Job and send them to U/A. I would also consider the fact of the time since last conviction and what the person has been doing since. I'm just saying=) Signed, Terry Kill Everett, WA | |
| nicola majid | 12/21/10 |
| i recieved a canadian walmart gift card, and i live in the u.s.a . i cant find anyone to tell me if i can use it. i emailed help@walmart.com . no answer . i phoned help line, no answers. i also want to know if i cant use it, why? isnt walmart one big company? different branches yes but same company isnt it. this is ridiculous.218-456-2012. walmart used to be my all time fav store, now im not so sure.even store managers couldnt help me.... | |
| JIM ANDERSON | 12/21/10 |
| A MOTHER WHO IS A GREAT NURSE AND LOVES EVERYONE WITH KINDNESS HERE IN MD HAD HER SON IN THE MILITARY FIGHTING FOR HIS COUNTRY IN IRAQ LOVED HIS MOTHER SO MUCH .. HE USED WAL-MART ONLINE TO SEND HER A BIG SCREEN TV FOR CHRISTMAS TO HER SUPRISE SHE WAS TOLD ALL ORDERS NO MATTER HOPE BIG WILL BE CURB SIDE DELIVERY ONLY AFTER THE ARRIVEL OF THE TV.. THIS WAS NOT GREAT SERVICE .. THEN TO OPEN THE PACKAGE AND SEEING THE TV BROKE ANOTHER STRICK SO SHE CALLED BACK WAL-MART.COM AND THEY TOLD HER THEY WOULD REPLACE THE ITEM BUT ONLY AFTER CHRISTMAS....WHAT!!!! CAN SOMEONE AT WALMART CORPARATE RESPOND THE THIS ISSUE BY EMAILING ME WITH A PHONE NUMBER TO TALK TO DIRECTLY I HAVE FOUND OUT THE CALLING CORPORATE YOU GET ONLY THE RUNAROUND IS THIS THE KIND OF SERVICE FOR A MILITARY MOM!!!!WILL WALMART RESPOND MISTERBIBLE@AOL.COM ATTENTION JIM | |
| | 12/21/10 |
| My family and my self have been doing buss. with the yucca valley wal-mart store in calif for 20 plus years. I have never had a problem until NOW. (LUCKY). any way my wife took ur 03 toyota tundra in for new wiper blades and on three occasion either the driver side or the pass side came off. each time I returned them Carlos in auto would replace the wiper blade clip,saying it was defective. well as you all now southern cal. if. is being hit by the storm of the century,and guese what the driver side wiper blade come's off on my wife's way home from base. well she made it home but when i called the yucca valley calif. store and askedfor the the manager, (which I got) he was vary rude and and basicly said it was a manufactor defect and hung up (HARD). needless to say I will NEVER GO TO WALMART OR SAM'S CLUB EVER AGIN AND I WILL SIGN THE PROTEST SHEET GOING THERE TOWN AGAINST BUILDING A SUPER WAL-MART. | |
| Joe | 12/22/10 |
| 12/21/2010 A Walmart greeter PinellasPark, Florida battered a child who was playing with their own DS on the way out the door. When did the rules for going hands on with anyone, let alone a minor change. I worked store security and unless you were 100% positive there was a theft you do not touch. I called corporate office "Devon" and they confirmed that they are not suppose to touch you, then he quickly said "I didn't say that". Police are being notified, watch the news for a further update. | |
| Felix Gordillo | 12/23/10 |
| I am a handicap individual who recently underwent spinal surgery and requires the use of a back brace and cane in order to walk. So I went to this Walmart Store #1960 and proceeded with the use of an electric shoping cart, and gathering my merchandise proceeded to the check out counter. The cashier was very helpful and cheerful. As I headed for the door to exit to my vehicle parked in a handicap space and store employee sitting at the door entrance informed me in a rather rude manner that store policy prevented the use of these electric carts from transporting merchanise to a vehicle. I immediately protested citing my condition of which he replied that if I was able to walk into the store, I could walk out of the store as well. My response was that I walked into the store empty of any merchandise and leaving the store had a cart full of merchanise. He began placing my merchandise into a regular shoping cart and told me to push it to my car! I asked for the store manager and he seemed very indifferent about the whole affair. So I had to make two trips pushing a cart of which I am not supposed to do since the merchandise was paid for. I will seek legal advice. I still cannot believe that this has happened. What is the sense of having electric carts if handicap persons cannot use them to get merchandise to their vehicles. | |
| B J | 12/22/10 |
| I HAD PURCHASED A TV FROM WAL-MART WHEN I GOT HOME THEIR WAS ONLY 3 SCREWS IN THE PLASTIC BAG TO MOUNT THE TV ON THE BASE WHEN I CALLED THEY TOLD ME TO BRING THE TV BACK I HAD TO TAKE THE TV DOWNSTAIRS AND I AM A SENIOR THEY TOLD ME I HAD 30 MINUTE TO RETURN THE TV I EXPLAIN I DIDN'T LIVE AROUND THE CORNER AND I WAS ONLY ASKING FOR THEM TO HOLD ANOTHER TV FOR ME AND OH HERE THE KICKER THIS IS WHEN IT WAS RAINING HARD IN CALIFORNIA I WAS SO UPSET I CALLED CORP I'M WAITING FOR THEIR CALL I GUESS I WON'T BE BUYING ANY MORE TV FROM WAL-MART IN LAKEWOOD CALIF. ON CARSON AND PARAMOUNT | |
| Jennifer Wood | 12/23/10 |
| I'm writing regarding the WalMart on Rosedale Hwy in Bakersfield, CA. I drink the Sam's Club Diet Cola and I'm perfectly fine with it. In fact, I prefer it.. BUT this stupid WalMart cannot seem to keep it in stock. They keep everything else in stock, but the shelf is always empty, or nearly empty of the 2 liter bottles of this product. They have to KNOW that they sell out on this product every day, so why then do they not order more/enough from the distribution center to keep the shelf stocked??? I am frustrated enough at this point to acquire a taste for another brand so that I do not have to deal with the frustration of their inventory control failure any longer!!! | |
| Jamee Collins | 12/21/10 |
| I went to the walmart in Galena Il to buy some NfL Dallas cowboy fleese material. Mind you i had it in my hand and was gonna buy it and one of the managers came back and said a lady just called and she wanted us to hold it back. That she was gonna come and pick it up. I was told there was no layaway so how come since i had the material in hand i wasnt able to buy it. | |
| L. Cerbach | 12/20/10 |
| Purchased at $250 gift card for my dtr. She went to use it at the Peach St Store in Erie, PA and the card show not activated. No one would help her get the thing activated so she brought it to me. I called the number on back of the card and it said it was not activated and for me to take to my nearest Walmart which I did the one on W23rd St, Erie, PA and they had no clue on what to do. I've sent 3 emails, and have called 4 different numbers and now I am on hold at the corporate customer service been on hold now for 9 minutes. I HAVE ALL THE PAPER WORK, I WANT THE CARD ACTIVATED TODAY............................. How can I give you a good rating when your employees have no clue how to do their jobs, that includes MANAGEMENT. Very, very disappointed in Walmart..... | |
| marvena mokins | 12/20/10 |
| i get my retirement on the i spent 91.00 off my card in the store and when i got home i found out that someone took 453.00 off my cards in mexico while i was in my stor in mertle beach south carolnea i did everythig there ask me to do and their told me to call these mercant in mexico i am going to sue your comapy because i want have no lights'phone' water' i am handicapped i think this wrong you have this proble to many times all i need is for mmy money to be place back on my card so please help me . | |
| karen baker | 12/18/10 |
| this company does not even rate 1 star i never shop at wal mart, well i did once and that was enought. never again. my children do. after this, well another one will bite the dust too. i purchased a item on online, site to store, used my credit card. she went to pick up and box was empty, means someone stole it at the warehouse, or whatever. do you people not check these things, especially around this time, christmas? could not do an even exchange with one in store? no. manager, at batavia store, illinois was an absoulte well, let say did nothing. now, without an item for a child for christmas. credit my credit card, big deal, will that be immediate? i need that money to purchase another item. think all people have all kinds of money, escpecially aroung the holiday season to just go ahead and wait until it is credited. okay, then deliver the item free of charge and make it is hear for christmas. ALL, I HEAR IS I AM SORRY, PEOPLE STOP SAYING THAT AND CHANGE POLICIES TO INSURE CUSTOMER SERVICE. THIS COMPANY DOES NOT AND HAS NOT, I DO NOT UNDERSTAND HOW ANYONE SHOPS HERE. IF NOT FOR MY DAUGHTER, WEL, SHE WILL NOT BE A CUSTOMER ANYMORE AFTHER THIS 1 HOUR ORDEAL AT THE BATAVIA STORE, ILLINOIS. NOT THAT MATTERS, BECAUSE IT IS LIKE THAT AT MANY MANY MANY STORES. IF IT WAS NOT FOR MY GRANDCHILD MAY BEING WITHOUT HER GIFT. I AM GLAD ANOTHER CUSTOMER LOST. I HAVE 5 CHILDREN AND NOW ONLY ONE LEFT TO SHOP, WELL, AFTER THIS, PROBABLY NOT HER EITHER. YOUR ASSOCIATES HAVE ONLY PAT ANSWERS AND ONLY CAN WALK A STRAIGHT LINE, ARE NOT ABLE TO THINK OUTSIDE OF THE BOX. EITHER HIRE PEOPLE WHO CAN OR AT LEAST TRAIN THE ONES THAT HAVE NEVER WORKED BEFORE. IT IS LIKE THEY HAVE TO READ FROM A PIECE OF PAPER TO KNOW WHAT THEY NEED TO DO NEXT. AND THEN THE ANSWER IS NOT ON THE PAPER. SO WAL MART IS THE BLAME FOR THAT. CUSTOMER SERVICE, THIS STORE HAS NO CLUE WHAT THAT IS. NONE. NONE. | |
| KAREN BAKER | 12/18/10 |
| LESS THAN ZERO PERSON. AND WHAT IS WITH NO PHONE NUMBERS TO CALL. TOO MANY COMPLAINTS, RIGHT. AND WHAT ABOUT PEOPLE WHO DO NOT HAVE COMPUTERS OR SOME ELDERLY PEOPLE WHO DO USE COMPUTERS. IT IS THE COMPANIES THAT HAVE NO PHONE NUMBERS TO BE CONTACTED, THAT YOU HAVE TO WATCH OUT FOR. AGAIN, WHAT CUSTOMER SERVICE THAT IS. OKAY, YOU HAVE A CUSTOMER SERVICE NUMBER, WAS THAT ANOTHER JOKE TO BE PLAYED ON YOUR CUSTOMERS? I THINK, SO. | |
| Rachel-PA | 12/18/10 |
| To whom it may concern, I want to help all your stores become (5 Stars) Best. I want to offer your employees Pizza and Soda and share some important information with them because your employees could be a risk and we need to talk to them as soon as possible and it's no cost to your company what so ever. When and where could we come. doitafraid@yahoo.com (215) 235-5613. Talk to you soon. | |
| NICHOLE | 12/18/10 |
| I VERY UNHAPPY WITH WALMART IN MORTON IL THERE CUSTMER SERVICE IS VERY RUDE. I WENT TO THE EXCHANGE DESK LADY TOLD I HAD TO GET MY REFUND THAT DAY.THEM TOLD TO STEP ASIDE AND PUSH ME OUT OF THE WAY THE NEXT CUSTMER AND LET ANOTHER CUSTMER GO.WHEN FOUND OUT THE GAME ON SALE 29.95 THATS WHY I GOT IT.SO THE PEOPLE AT THE DESK SAID DO THE REFUDE THAT DAY.ANYWAY WALMART CHEATED ME OUT OF 30DOLLARS BECAUSE THEY SHOW A DALSE PRICE AND THOUGHT I WAS LIEING | |
| Larri Lopez | 12/17/10 |
| I bought an rngagement ring from the walmart in Columbia Tn. on May 1,2010 it then took 3 weeks to have it sized. Recently it started changing colors I tried cleaning it and it did not help so on Dec.17,2010 I took the ring along with all my paperwork to walmart they also tried to clean it, and the ring is still faded I was then told because it has been longer than 90 days of the purchase there is nothing they can do! I am not going to settle for that answer someone is going to listen. Keep in mind this was suppose to be a 14kt white gold forever keepsake engagement ring. People please do not buy anything like that from walmart they do not care about their customers!!!!!!!!!!!!!!!!!!!!! | |
| upset | 12/15/10 |
| The pharmacy in Fitzgerald Georgia is quite bad. I went last month for a prescription and was forced to wait for an hour. I was told the wait would be 30 minutes. Then the prescription was wrong. I had to wait for another 20 minutes in order to get the correct prescription. This month I was told the wait would be 35 minutes. The wait was in excess of an hour, to be exact, the time was one hour and seventeen minutes. The pharmacist was actually laughing at me because I was forced to wait. It seems he and the other pharmacist at this location take great pleasure in doing this. I would suggest that you need some training. If we were to look at this from analytical standpoint you could obtain ideas from almost any performance engineering standpoint. In my opinion,there are ways to improve this area, below is some suggestions to improve your pharmacies in general. 1. Find someone who does an outstanding job as a pharmacist. 2. Have someone familiar with this concept to observe and write down what this person does that is different 3. Have other pharmacist observe him and learn 4. Set expecatations for the pharmacist...by prioritizing the work for example a fist priority being accuracy, second priority speed, third priority good skills in customer service. To be honest, from what I hear, if you did not present with a $4.00 prescription price people would not use you. I use the pharmacy as a convenience while I shop; however, when it takes so long to fill a prescription, the convenience is no longer an adequate incentive to utilize this service. | |
| jaquetta BAKER | 12/3/10 |
| I shopped at walmart all the time untill black friday i stood in a line for 6 HOURS FOR A LAPTOP TO FIND OUT ONCE I GET TO THE REGISTER THEY RAN OUT OF LAPTOPS!!! I WILL NEVER SHOP T THIS COMPANY EVER AGAIN TERRIBLE SERVICE | |
| marie ramirez | 12/3/10 |
| I want to help vote for fighting hunger but dont know where to go | |
| Vickie Dean | 12/5/10 |
| We were in Walmart today and when I got to the check out counter I asked the lady behind the counter why they were not playing Christmas music. Her reply to me was and I quote...."we were playing it until there was a complaint". A complaint!! How do you and why do you and why would you want to, complain about Christmas music!? After all we (we meaning Americans) have been through in the last two years, all the losses, and tears, and the forced re-evaluation of our lives, we (we meaning the millions of Christians) can't celebrate the birth of our Lord and Savior Jesus Christ because the words "Merry Christmas" offends a couple of people? The lady behind the counter went on to tell me how she had said "Merry Christmas" to someone in line and apparently that person looked at her and said that those words offended them and to say happy holidays instead. Now listen to what she said in rebuttal....she looked at them square in the face and said "those words offend me!" Praise God for this woman and her strength and her willingness to "stand" for the Lord. 1Th 3:8 For now we live, if ye stand fast in the Lord. Now this woman had, I am assuming, already thought of the consequence of her statement relating to the possibility of being fired or reprimanded by her superiors, but she did not care! She brought it to Goliath. I have noticed that people just are not in the Christmas spirit this year. I have fear my friends that he is here and like a thief in the night he's going to take us down and we are oblivious to it. Has anyone else noticed the black cloud over this nation this holiday season? When, as Christians, are we to take a stand and face down the enemy in the name of the Lord? Look where our complacency has gotten us over the last 50 years, no Jesus in schools, no Jesus in government, no Jesus in our public areas. I don't want this story to get away from me before I get on my soap box. She completed my transaction and as I was walking away I turned and said "MEEERRRRYYYY CHRISSSSTMASSS!!" AS LOUD AS I COULD. She looked at me and smiled and said "MEEERRRYYY CCCHRRRISSSTMMASSS!!" When leaving the store I made a point to say those words to everyone I could as loud as I could. Out into the parking lot, right into Lowe's parking lot, into the store, back into the parking lot, the dollar store, well you get the picture. SOAPBOX TIME: My Christian Brother's and Sister's we talk all the time and spit nails at what the world is doing to our faith. We ask where is the Christian Coalition, where are the millions of Christians that pour millions of dollars into these places that won't even honor the Man that this season is about? Who will stand up and say NO MORE!! As a nation of Christians we have got to wake up and take this land back in the name of Jesus Christ our Lord and Savior now! If we don't, we deserve what will be handed to us in the next few years. I am calling on all Christians of this nation to boycott any store who will not allow their employees to say the words "Merry Christmas" or who will not play Christmas music during the most important season of the year next to Easter. We have got to start standing for what we believe. We have allowed all facets of the world's religions to come to America and be free to practice their beliefs, but in turn we are losing the right we use to have to practice ours in our nation. We cannot allow this new world order to take away the Rock that this nation was built on, take down the Christmas lights, change what we have been taught and what we as Christians have taught our children over 100's of years about he miraculous birth of Christ and "the reason for the season" nor can we be forced to take down our nativities or our commandments, because it might OFFEND someone??? The way I see it if we don't start running to the adversary and take him out at the beginning and allow these changes to take place how are we going to stop this snowball headed for hell? Christians, we don't need Walmart, or the mall, or any other paganistic, satan loving establishment. We don't. We have the numbers to make a difference. Php 1:27 Only let your conversation be as it becometh the gospel of Christ: that whether I come and see you, or else be absent, I may hear of your affairs, that ye stand fast in one spirit, with one mind striving together for the faith of the gospel; I was watching a program last night about the Sudanese people and how they are facing a civil war in their country. Millions of Christians in South Sudan have been slaughtered by the muslims from North Sudan. It is genocide in the worse form. It is a war between Christians and satan. These people don't have a walmart, or a mall. They just know that their Savior is the Lord Jesus Christ and they are going to die protecting their faith and their homeland. That's all they have in this lifetime, their Lord and their country. Hello??? Is anyone hearing me? That's all we got folks. It's not exactly the same, but let's face it, drill it down and what do you come to? What will you leave your son's and daughters? Now is the time for battle my Sister's and Brother's. If any of you are willing to get out of your comfort zone and your nice little comfortable lives let' s come together and run to the Goliath. Eph 6:14 Stand therefore, having your loins girt about with truth, and having on the breastplate of righteousness; and my personal favorite....Eph 6:13 Wherefore take unto you the whole armour of God, that ye may be able to withstand in the evil day, and having done all, to stand. | |
| Jack Huber | 12/4/10 |
| Please DISCONTINUE calling my cell phone with promotional ads or anything else. I thought that was illegal. STOP IT. IT COSTS ME MONEY TO HEAR YOUR AD. THAT JUST SUCKS. Think I'll be coming into Wal-Mart soon. Not bloody likely. Think I'll be telling all my friends NOT TO SHOP AT WAL-MART. YOU BET! CUT IT OUT!!!!!!! | |
| Bridgett Jackson | 12/6/10 |
| I shopped in your Desoto, Tx store this morning (12/6/10), spent $189.00. Your lazy cashier bagged my goceries and left them on the spinner for me to put in the basket. I ask her yall don't put the goceries in the basket anymore, she pretended not to hear me so I ask her again. She look at me and stated no we haven't done that for sometime now. I adivsed her sweetie if I wanted to go to Sack & Save I would have. Walmart has gone up on their price and their customer service is getting worse. They hire the laziest people who want to be paid to talk to their coworkers and check their cell phones for texts. I rather spend my money at Tom Thumb who's closer to me anyway. I have one more complaint, I work in Arlington, Tx, and your store on collins, across the street from the Cowboys Stadium, your customers can't even park near the front of the store because your employees are park up front. What happen to customer service. | |
| Nancy Miller | 12/7/10 |
| I am a grandmother 57 years old and have had the best shopping experience in my life ---I arrived at Walmart on Johnson Ferry Road in Marietta Georgia at 8:30am this past Sunday Morning December 4th ----My plan was to stay within budget and buy for 10 grandchildren and great nieces and nephews ----I was nervous and anxious - needed to be at church and knew it would be "challenging" to stay within the budget ----well about 8:45 I see a young gentlemen and I ask him to help me find Moon dust ----from that simple request Mr George Oakman, who works in toys, gently guided my shopping expedition like I was the Queen of England. He was knowledgeable regarding every toy - compared each toy not only for price but how the kids would enjoy ---Mr. Oakman got a second buggy(my buggy was full) and we shopped together buying for my sweet little ones until we had two buggies full of toys and I had more than enough toys for all kids ----then George took me over to the register in toy department and patiently helped me choose what would make the little ones the happiest and still not completely bust my budget --As George was helping me at the register I of course realized I needed to make a couple of changes to make all little ones happy so George ask a co-worker to help with adding another Barbie and looking for two more electronic books ---I am telling you I felt like the Queen of Sheba ----most importantly because of George Oakman I was able to have a great time shopping for all the kids in my life and also make my hubby reasonably happy that I did not break the bank. George Oakman is one in a million - Thanks for hiring George ----I'll be buying all my toys at Walmart in the future ----Sincerely - Nancy Miller PS - I have also called the corporate office in Arkansas to have them pass on to Walmart Executives---Left my contact information | |
| Cooper | 12/7/10 |
| I am a contactor that performed asbestos abatement rmoval at a new site in St. Petersburg, FL. After completing the work they said they didn't think the work was worth the amount they agreed to pay and that they only would pay 1/2 of the invoice. Now they wont even reture a call to pay anything. | |
| Rabbi Bruce E. Kahn | 12/7/10 |
| Your system won't let me go less than one star. What would you say Wal-Mart should receive for offering a Chanukah special on ham? Is it possible that someone actually got paid to make that decision and no one along the "food chain" caught the blunder? How could that be? Bruce E. Kahn | |
| Barry R | 12/7/10 |
| Is there a rating less than 1 star? Waited in the Customer Service line at the Johnson Ferry Road store in Marietta, GA for more than 20 minutes until I was in front of the woman behind the desk. Just as she was about to address my problem, up walks a woman with a return and butts in front of the line. Now I can be a patient guy but what frosted my cake was this woman then had brass to have the Customer (No) Service agent check out more than a half dozen items which should have been done at the check out counters. When I said something to the agent behind the desk she said that she just could not be mean to the lady. Well, what about the fact that she was mean to the 13 people who were waiting in line in back of me by taking care of someone who did not have the courtesy to get in line like everyone else??? Called the Corporate office to complain and got the typical run around with no desire or committment to fix the store level problem. | |
| Charlotte Land from MS. Delta | 12/7/10 |
| And I quote from this site: "Write A Review For Wal-Mart Corporate Headquarters Note: This is not to be used to contact Wal-Mart Corporate Offices nor is this site affiliated with them in any way". And we all wonder why we have trouble in the local stores? I've said a thousand times "Sam Walton has dug himself to China rolling over in his grave the way his company conducts business today"!!!! | |
| An American | 12/8/10 |
| I will never shop at Walmart again, until they admit that putting Gov't monitors throughout their stores, warning us to "Say Something" if we "See Something"... is fear mongering BS. What are we Americans... nothing more than a bunch of retarded sports fanatics?? OF COURSE we will "Say Something" if we see something... Get a clue people-- this is NOT about Muslims who hate America-- if it was, the borders would be sealed.. snap out of it people-- This is a JOKE.. and you are the ones being laughed at:( | |
| Katrina Hall | 12/8/10 |
| I have ordered a mothers ring for my mom for a Christmas gift on October 20th 2010 so I would for sure have it for Christmas and here it is December 8th 2010 and I just found out today that I will not be getting it.... I am so upset they sent me a conformation that my item had been shipped and now they are telling me that there was a problem and that it is my fault because they said that they emailed me and I never got back to them. THEY NEVER EMAILED ME!!!!!!! And all I hear from them is I am sorry but you know what my mom has wanted this for 44 years and I was so excited that I finally had the money to get it for her now this happens. I think Walmart should make this right but who am I kidding all they know is to tell you sorry and they think that should be enough. I trusted them and look what it got me........ | |
| Patricia Mosley | 12/8/10 |
| The Bastrop Texas Wal Mart has the worst broken equipment. The Swipe machines do not work and need to be replaced. The hour I spent waiting for the self check out machine and then the swipe card would not work. I had to move to another register to pay. What a joke | |
| Dakota | 12/9/10 |
| Look, my name is Dakota and i am 13 years old. i know you walmart people probably dont even read this stuff but I feel that I have a right to an opinion. My grandmother has worked in one of the walmarts in LA longer than ANYBODY else in that store. Almost 28 years. She had to quit a little over a year ago because her husband got very sick and never got better.... she only quit for 6 months. before she quit, she made 15 dollars and hour as a CSM. Now she has lost everything! when she started back, she is currently only making 10 dollars and hour. Also on top of this, when you work at a company for almost 30 years and you only make 5 dollars an hour more than when you started that is a little bit WRONG. I and everybody else in that store feel that she works harder than anybody else and she is 69 years old. You people from walmart treat your employees wrong and dirty. you are a MULTI BILLION dollar company and you cant do anything better than that? Also another issue is that yall stopped doing profit sharing. that is another thing that i dont understand. If the "owners" of walmart stop making money now, they would still have enough money for 5 generation of their family to live and probably more. Sir or Madem, i am not trying to be rude but with the cheak she gets, we struggle to put food on the table. It would really make my grandmother and me happy if you could do something about this. I really hate the fact that i cant go hang out with my friends because we dont have gas money..... I would really like one of the "big shots" in the walmart corp. to put themselves in my families shoes.... and just try to imagine what it is like to not be a kid or to get to do the things that kids do or to wonder if there is enough money in the back for the bills or to buy food or to have gas money to get to work. I really think the company has gone down sence sam walten died. everybody has gotten greaty with the money. i just want my grandmaw to be treated better than she is and to have money for the bills and everything else.. thanks to all of you who have read this whole thing. Also one more thing, the wal mart owners dont have to do anything about this but i just want them to see how i feel. thanks again.... | |
| s prior | 12/11/10 |
| at 2457 the zone manger cheryl verba put are hand in my face and said go to me i have never work with the un kind people in the world and angela coffman when was working cds she told that they did not have to do the work ,also at 3712 when move cd from the dock and use a cart they no l-cart and no rocket cart to use so i use a cart and i got sceam at not to use and all i was use to that cd box to are bin and they are so mean that i wont shop in that store everagain and i tell all my friends and faimley will never shop in these stores again | |
| Hercy Lord | 12/12/10 |
| I have been a LONG time STOCKHOLDER and Walmart shopper - BUT NO MORE! I am furious that Walmart has decided to allow Homeland Security to put big screens in some stores for DHS to "encourage" citizens to RAT on others. It sounds innocent, but it is not. SOME people will have their lives ruined because someone who knows them and does NOT like them will say they are doing something suspicious. What about the customer who BUYS a lot of ammo? Or the customer who buys duct tape, rope and plastic? What about the YOUNG man (perhaps a minority) who buys a HOODED sweatshirt? What about the customer who buys a LOT of canned food, etc., - will they be seen as a FOOD HOARDER? This is HOW Nazi Germany acted - getting people to "report" others. We are increasingly living in a Police State - our Constitutional guarantees to the right to PRIVACY are being violated left and right! TSA's refusing to profile Muslims and groping children and old people, and people obviously NOT a threat. Unwarranted searches, law enforcement breaking down doors (sometimes the wrong door) in the middle of the night, DHS now has hundreds of special trucks that can SEE thru your car, or home and SEE what you are doing, and it goes on and on. I am selling my stock and will be shopping at TARGET. Sam Walton would NOT do this! | |
| Amanda Williamson | 12/14/10 |
| I went to this Walmart store. I waited for 15 mintues before anyone came to wait on me in the picture dept. When they finally did and I brought the pictures to the front for checkout, I was told to walk BACK to the picture counter to get a "slip" for the cashier to scan. I refused and told the cashier to throw them away because I was frustrated and in a hurry. Apparently this made her mad because when I got home, I realized the cashier kept a few of my shopping bags (containing merchandise) with her and did not give them to me. | |
| cll | 12/12/10 |
| I was working for the new Longview, WA Walmart but I got let go "cause I was to slow" but the truth is I worked for the set up with no problem it was when I started the overnight shift one manager pick on me from day one she was never nice and very rude to me every day, I worked hard and I saw others standing around and she never said anything to them I now believe that Walmart is the worst place to work... I will be contacting a lawyer, I was treated wrong and it isn't right. | |
| CAM | 12/13/10 |
| Well Merry Christmas everyone! Do you know what Walmart in Enterprise, Alabama gave my dad for Christmas....NOTHING but let go. He was released the other day right be Christmas. This is very devastating to me. My family doesn't have much and my dad is a good worker. I guess Walmart didnt want to give him his Christmas bonus this year so "they" can pocket that money when we really need that money. I don't expect to have any gifts this year because now my dad can't afford it. Living paycheck to paycheck is hard enough. I know the one who made this decision is sleeping comfortable in their nice home and will wake up Christmas morning to a tree full of gift for their family with smiles on their faces. I hope who ever reads this truly understands this is a very hard time and I feel that the holidays are ruined for me personally this year. I am upset with Walmart and I do not plan on stopping here. My voice will be heard! | |
| Randy S. Sanley | 12/14/10 |
| You should be very proud of a checker in the Seward Nebraska store. On 12/14/10 late at night. My elderly wife and I had just finished a day of Christmas shopping. Stopping at the Seward store to pick up some items before going home. We were exhausted. When we got to the check stand we noticed that we did not pick up any milk. She heard our conversation about that and said, "I will go get the milk for you. 1% or 2% and what size?" The store manager happen to be there and she went and got the milk for us that was located at the far end of the store. Wow! You should be very thankful of people like this working for Walmart. | |
| Patricia Dewane | 12/13/10 |
| Very Angry Customer, I live in Orland Park Il i shop at the Orland Hills Wal Mart. I have 13 reciepts from being overcharged for items,this Saturday was the last straw .I bought only 6 items one of which was a cucumber my bill came to $27.00 dollars i knew this was wrong but did not want to hold up the line.I looked at my ticket and was charged for 14 cucumebrs,i went to the CS counter now mind you i have called the manager before about this he told me to bring in my reciepts well i did that 3 times and never seen him.This time he came up JIM PEARSON was so rude not a sorry or anything just told the girl to give me my money back.I have called the Coprorate office they have not called me back,i plan on calling the newspapers about this.What about the seniors who never check or the people who dont have a penny to spare. This has gotten out of hand in four mts a total of $67.13 is what i have been over charged yes i got the money back but that is not the point.They just dont care about their customers.Something has to be done about this problem with this store.I hope alot of people are able to see this and become aware of this problem. I know i will do everything i can to make people aware of this. | |
| linda | 12/10/10 |
| Wish I could give Wal-Mart zero stars for their poor customer service and lack of intelligence. Wal-Mart has an "unbeatable promise", stating that they will beat any other competitors price, just bring in the ad and they'll match it. Having dealt with ignorance at Wal-Mart before, I decided to call to ask if they will honor a price match on a Nintendo Ds and the assistant manager told me yes. After driving 25minutes to our local Wal-Mart with my one year old baby, Wal-Mart made me wait around for at least 40minutes until a manager finally came over to tell me that they will not honor RadioShack's current price on the Nintendo DS because she called Radioshack and asked them why their prices were so cheap, and Radioshack said it was because they were on sale. She then told me that they do not honor sale items. I pulled out my smartphone and read out loud the price matching policy and guidelines on walmart.com. No where did it state that they do not honor sale prices; so I requested to see a copy of their price matching policy. She refused and called the police to escort me out of the store! This has got to be the most ridiculous situation I have experienced! I will never shop at Wal-Mart again. | |
| Janice Smith | 12/5/10 |
| I like the brand "Propel" packets for flavoring water and decided to try Great Values Cranberry Apple packets of drink mix. Pricewise, they were a good value in comparison. The flavor is great and I really liked it. However, one of the reasons I liked Propel is because the packets dissolve clear. Alternatively, the Great Value Cranberry Applie dissolved a deep dark red color. I found it difficult to drink because I could not get past knowing the amount of red food dye that had been added. What is wrong with "clear" - Why add this unnecessary indgredient? I cannot, in good faith, buy any more of the product and will choose another Brand, simply because of that issue - and will miss the cranberry apple. Sometimes, less is more. | |
| Christine Summers | 12/5/10 |
| Walmart Store in Mebane, NC a few athiests complained about the Christmas Tree decorated at the entrance of the store. To satisfy the athiests, the tree was taken down. As a Christian, I was totally offended. Christmas has been banned from the schools. Now, a simply tree offends athiests. Come on...If Wal-mart starts standing up for athiests, this is one customer of many that will stop shopping there. | |
| Carla B | 12/6/10 |
| I frequent two of your stores in Virginia Beach atleast once a week and have been doing so since they opened. I sometimes wonder why I even bother, but I keep on going because one store is very close to my home. Your core customer or so I keep reading is in the 70,000 range. Maybe that is why I don't like Walmart. Here are my complaints: Most of your employees lack information and customer service skills. They are not willing to answer questions,help locate an item or are not familar with the merchandise you are trying to buy. Distribution and merchandising is a mess. Nobody knows where advertised merchandise is located (on one occasion it was still in the warehouse) even though I was told by a Manager the item was sold out. I was there at 9AM on the first day of the sale. Employees that stock seem to think they have the right to restrict access to the entire floor space with whatever equipment they are using. They disappear and the area is blocked for hours. Whether I have 5 or 35 items on my list, I seldom come home with 100% of what I intended to buy. You are always out of something. My latest complaint deals with the Red Barron Philadelphia Cheese and Buffalo Style Chicken Pizza. For the past 3 months this item was not available at all. The World Table Philadelphia Cheese Pizza was only available 10% of the time at the Super Center. I usually don't contact anyone, but I did send 2 emails to Red Barron asking what the problem was. I did what they told me to do, but Farm Fresh never added the item so I ended up buying Pizza after Pizza trying to find a substitute for my husband's favorite Pizza. I was unsuccessful. I am sending this saga of a story, because Saturday I overheard a story between a Manager and another customer that basically said "You could stand on a roof top and shout and Walmart is not going to change a thing" These words came from someone that is employed by Walmart and had a suit on. | |
| Nancy Gibb | 12/6/10 |
| Wal-Mart has a bunch of crooks working for them. I went into the wal-mart in Rantoul Illinois to buy three $100.00 walmart visa gift cards. I ended up paying $316.32 for the cards. I registered them as per the directions and they showed a valid balance on them. But, when I tried to use them on the walmart shopping site it would not accept them. This was a week after I had registered them. So I went back to the store where I got them and tried to buy something and it still would not accept them. I went to customer service and they said " Im sorry ,thats too bad theres nothing we can do." I was furious! So I went home and called the Wal-Mart headquarters. They were nice and told me how to use them to purchase e-cards online. Then I would be able to buy my kids presents for christmas. I was happy until I got the email the next day saying that they were out of e-cards! I called the main office again and was put on hole by a machine mind you, for almost two hours! I have tried calling everyday this week and always Im put on hold forever. Someone pocketed my hard earned money and I guess I am going to have to get a lawyer too. I work hard for my money and don't appriciate people stealing it from me and my family. And during the holidays? How low can you stoop. | |
| Cindy B | 12/1/10 |
| Tonight at the Mount Vernon Washington Super store, my 13 yr old son was assaulted by a wal-mart associate. She climbed over her counter and pushed a cart into my sons abdomen hard enough to leave a red mark. When I spoke to associates, customer service, 2nd customer service rep, and management all women dissmissed me with, "Im sorry ma'am hope you have a happy holiday!" This is out landish behavior from any public servant, or even human being. I will no longer be shopping there, and my next step, MEDIA! | |
| Kim Rigdon | 12/1/10 |
| This isn't about customer service it's about service to those who work for your company day in and day out, with no complaints. My husbands works for store # 1140 in Mt.Sterling KY and I just wanted to give a big thanks for the holiday my share bonus, which was nothing. I know for a fact that store is always booming and sales stay up so there should've been a bonus. And if the store was doing poorly it wouldn't be spending over $500 store money to decreate for the holidays and be catering for Christmas dinner. I'm sure if you ask the employs would them-A. like to have a catered in store dinner or B. Get a check nine out of ten would say I'll take the money because it's Christmas your employs depend on these bonuses so thier families will have a merry Christmas. Have a Heart Mr. Scrooge | |
| Lynn Cugin | 12/1/10 |
| I received my black friday order today.Which was fairly a large order, which arrived by fed-ex. Much to my surprise after opening and checking the items, I began to gather up the paper to dispose. Lying on my white livingroom carpet was a small snake(alive). At first glance I thought it was a small wire or piece of paper curled. As I went to pick it up...it moved. My husband picked it up and got rid of it outside. We live in ne Ohio and today was our first snow fall. So I don't imagine it lasted much longer. Just a warning to everyone when receiving their merchandise to check thoroughly and to becareful. This will probably be my last experience ordering from them online. | |
| John Morg | 12/1/10 |
| On November 1st, I went into the hospital for total knee re-vision surgery. I have a Wal-Mart Visa Debit card for about 6 months now, with no problems because i was only using the Phone Automated System to match my purchases with my reciepts, as to balance my monies available and make sure of no false charges. So when I came home from the hospital on Nov. 5th, I became board and decided to register my card on the Wal-Mart website for that Card. I did this on or about Nov.8th. The next day, my card was wiped clean. Now I am in possession of the card and authorized no charges. I live in Palm Bch. Gardens,Fl. and the purchases were made in Glendale,Arizona @ Target and Peroria,Arizona @ Best Buy, and of course all electronics were purchased. But the kicker is that they (thieves) had no card to present to make purchases so it had to be done over the internet, right? I called Wal-Mart cust. service rite away and they told me to call the vendors and cancel the charges. So I did. Tha vendors told me, oh no, you have to call the bank whom the debit card is affiliated with to cancel the charges. I said it's a Wal-Mart reloadable card not associated with any bank. Niether vendor new what I was talking about, and told me to call back Wal-Mart. It is now Dec.1st and Wal-Mart keeps giving me the run around and I am out $1000.00, 24 days before Christmas. I also have called corporate with no reply. Their cust. service is terrible, most reps don't speak proper English and need interpreters and this company flat out sucks. Peace and Merry Christmas | |
| | 12/1/10 |
| I have sent an email in the past to walmart complaining about their terrible shopping carts which needs repairs. This was about 6 months to a year ago and nothing has been done about them as yet in my opinion. On Dec 1, 2010 the first shopping cart we tried to use was almost impossible to use. I can't understand why such a nice store with such crumy equipment. | |
| Brenda Cline Cleburne Texas | 12/1/10 |
| I Know this will fall on deaf ears and eyes but here goes, I went to Cleburne Walmart on Black Friday at 1030 Thanks giving night and stood in line for the EMachine computer for my 2 granddaughters for the 2nd year, after standing in line for 7 hours and being told they had 68 computers we were told at 0500 that they only had 29. I feel that this is false advertisement and fully intend to report to the BBB and possibly get a national television station involved. In these poor economic times we are in it is a sad state that consumers are lied to and treated so disrepectful by such a large corperation. | |
| 'Liz | 11/27/10 |
| I use to work for Wal-mart Supercenter in Gilroy, Ca. I recieved a letter stating that I would be awarded 450.00 from the property claim that won thier lawsuit. Wal-mart send my letter to my old address and I missed the deadline and the money was awarded to the state. I called several times to find out how to get my money. I was told to go on-line at www.missingmoney.com. I looked several times and there was nothing. The person who answered my call told me that it was FREE!!! It was a lie and I payed a fee to view the site. Can someone please help me.Thanks,'Liz | |
| sara | 11/27/10 |
| wal-mart in alma arkansas black friday what a 1st class joke computers were susposed to be on sale 5am stood line 4 till 5am they have 12 count them 12 vouchers for the 198.00 computer advertised on t,v funny it never said there would be only 12 and those 12 would be handed out in vouchers me and my sisinlaw got up at 3am to be able to get 1 oh what a sorry joke i belive sam walton would roll over to see what a sorry mess walmarts has became...... unbeliveable now i think walmart is very shady to have done consumers this way shame on you.. maybe the drive to another shopping center would be worth it with treatment like this oh btw we decide the other shopping we were gonna do we just left ...s.m | |
| Corinne | 11/28/10 |
| WALMART OR SCROOGE? I have had the unfortunate experience of shopping on black Friday at Walmart in East Windsor CT. I arrived at the store at 10:30pm in hopes to get laptops for my children. When we arrived we were given a map of where to go for whatever electronic item we were interested in. The maps were not very legible and we had to seek help from many sales associates to get the correct answer. At 11:30pm we went in line and we were given tickets to purchase laptops. It was one ticket per person and they only handed out the amount of tickets for the tallied items. As we were given the ticket, we were told that we had to stay in line until 5:00am with the ticket. We were told that we could not leave the line, unless we had a pass. In the time we were in line, if we wanted to leave we had to ask for a pass from a sales associate, when they gave us the pass they would take away our item ticket until we returned. The sales associate would write the time in which we asked for the pass and stated that we only had 15 minutes. If we went beyond the 15 minutes they would put us at the end of the line or take our ticket for the item away from us. For 5 hours we had to go without any thing to drink or eat unless we bought them, as it was we only had 15 minutes to leave the line, so we could not purchase anything to eat or drink, due to the fact that the checkout lines were at least 30 minutes- one hour long, this left us thirsty and hungry. As the night went on people were taking food and drinks off the shelves and drinking and eating the food. Some people saved the wrappers and paid after they received their item that they were standing in line for. Some people did not pay at all; they just left the empty bottles and wrappers on the floor. People were also taking blankets, pillows and chairs off the shelves to use to lay or sit on. Does this make then display items now? Some people were just lying on the cold floor. In the early morning sales associates gave out to the customers 5 hour energy drinks which are 2Fl ounces. Is this a good thing to hand out to customers???? What about people who don’t know that they might have a heart condition or high blood pressure and they drank it, could people have gotten sick? Wouldn’t a bottle of water been more cost effective and safe? Five hours in line, left us no time to shop for other items, but you can be assured that the sales associates who work there received their items they wanted. As we were in line for our 5 hours we witnessed a sales associate a department manager (I will omit her name) whose husband was in line for a laptop, she was shopping while on the clock and handing the items to her husband while he was in line. The same associate who had walked up to me and said where is your pass? In a stern voice. I also seen TV sets going out the door before 5am, don’t know if it was a promo item or not. On Saturday when I went to pick up an item at walmart, a few sales associates told me when I was complaining about black Friday they had said to me that walmart was holding special black Friday items for customers that night. So does that mean they did not have to stand in line for 5 hours like the rest of the people? How were these people special? Sales associates being rude to customers in line for the item, for which we were spending our money on. Some of the sales associates were rude in the manner in which the amount of times they would allow people to get a 15minute pass. There was a father with his two daughters they were around 17 years old, the girls asked for a pass. The sales associate told them “I don’t think you need a pass, because you girls just went a little over an hour ago, I don’t think you need one yet.” How was this,his place to decide this? The girl’s father was very upset and needless to say the sales associate gave them the passes. The way we were treated was demeaning to us and reminding me of asking for a bathroom pass in grammar school. Walmart what did you accomplish? Hundreds of dollars lost on food items not paid for, but eaten, pillows, blankets, and chairs used. Hundreds if not thousands of dollars lost because we could not shop, because we had to stand in line for 5 hours to get our one item. First of all there was no need to make us stand in line for 5 hours, when you already handed out tickets for the items which were already tallied up,. We understand that the ticket system gives more people the chance to get at least one good bargain, but to keep us corralled like cattle, was totally excessive. We could have lined up around 4am There was no need for the pass and telling us if we were one minute late we would get our item ticket taken away or go to the back of the line. There was no need for 5 hour energy drinks when there were bottles of water in the store. Thank you Walmart for demeaning your customers. Here we are trying to stretch every dollar for our families to have a decent Christmas and we were left no choice, but to stand in that line for 5 hours to get that one item for our family and to be treated the way we were was demeaning. Also for not allowing us to capitalize on the bargains you were offering during these hard economic times. Shame on you Walmart!!!! | |
| Cheryl Beatty | 11/29/10 |
| My Sister in law went to the Wal-mart on 800 East southern Ave Tempe Az 85582. She turned in a prescription for My Niece who has a Serve Sinus Infection. Well my sister in law gave the the pharmacist a $20.00 dollar bill because that is all she had. Now they will not give her the correct change from the 20 she gave them they are saying she gave them a 10 (NOT TRUE). And they kicked her out of the store. without my Niece's Prescription So now my baby niece who is 18 months has to suffer due to the Stupidity of your employee's. I (my) family is very upset and will never walk into a Wal-mart store again. And will let everyone know what is going on. I know you do not care due to size of the company. I have a huge family and lots of friends that will spread the word. I use to love to shop at Wal-mart never again. Lost customer in Tempe AZ. | |
| thomas | 11/29/10 |
| black friday what a joke waited in line for 3 hrs to see wal mart employees get all the $198.00 computers at the lompoc store they were not even in line till it was time to get the bracelets so you could come back and get them . the employees were rude and so was the store manager how would not give her last name , just said her name was Marty and that was it . her name is Marty Cabral ant to all the people who waited in line from first to the last call the corporate office at (479) 273-4000 and let them know how bad it was . | |
| EDWARD BROOKS | 11/29/10 |
| BLACK FRIDAY AT DAYTON TENNESSEE WALMART WAS A FLOP. WE GOT THERE ABOUT 4:30AM FOR THE SALES THAT WERE SUPPPOST TO START AT 5:00 AM. WELL WHEN WE GOT TO THE STORE WE FOUND OUT THAT THEY HAD GIVEN OUT BANDS STARTING AT 10:30 PM THURSDAY NIGHT. HOW DOES THE SALE START AT 5:00AM IF YOU GIVE OUT BANDS TO PURCHASE BETWEEN 5:00 AND 6:00AM BLACK FRIDAY. WE WERE TOLD THAT IF SOMEONE DID NOT SHOW UP FOR THEIR ITEM WE COULD WAIT UNTIL 6:00AM AND THEY WOULD SELL US ONE. THIS SHOULD HAVE BEEN POSTED IN THE FLYER THAT WALMART WAS GIVING OUT STATING THAT THE SALE STARTED AT 5:00AM WHEN THE SALE REALLY STARTED AT 10:30PM THE NIGHT BEFORE. THIS WAS NOT FAIR FOR THE PEOPLE THAT GOT UP EARLY FOR THE 32" TV AND FOUND OUT THAT THEY WERE ALL GONE BEFORE MIDNIGHT THE NIGHT BEFORE. THIS IS A WAY TO MAKE SURE THAT ALL EMPLOYEES AND THEIR FAMILIES GET THE ITEMS FIRST BEFORE THE CUSTOMERS THAT SPEND HUNDREDS PER WEEK. WHEN WE HEARD THIS NEWS WE LEFT AND WENT TO LOWES WHERE THEIR BLACK FRIDAY SALES ADVERTISED IN THEIR FLYER ACTUALLY DID START AT 5:00AM | |
| Mary Cox | 11/29/10 |
| this is in regards to the Black Friday sales. the add said that electronics would go on sale at 5:00 a.m. However, when I arrived at 4:15 a.m. I was told that all the tickers had been given out. WHAT TICKETS? I did not see any mention of TICKETS in the add, only that electronics would not be available until 5:00 am. What kind of propaganda is this. I have called the CS line and got the run around. I called the ethics line and was told they would not be able to help me. THe lady of the CS line, When she asked me if she could help me with anything else and I said she had not helped me at all so was not sure how she could help with anything else. Jena got so upset with me she thanked me for calling and hung up. I am not a regular customer and if this is the way that customers are valued I can see why I do not shop at Wal-Marts. | |
| Edith Jones | 11/29/10 |
| Writing you about black friday sales.Was disappointedwe was there at 12.am to get a computer that was on sale for 198.00 but when we got there thay was sold out and they did not go on sale till 5an. They past out paper at midnight for thing that was to go on sale at 5am. So there was a line at 12am when we got there.They had 34. but started the sale before the paper said so we didnot get one. So we was very disappointed in the way they did things. . Thank you Mrs Jones 980 Roberts rd. Taylorsville Ky 40071 | |
| TD | 11/30/10 |
| After reading through all these comments, many of which are whining, I just had to speak up. Yes, I am a Walmart employee, yes I am treated like crap everyday by management and by customers. I do my best to treat everyone that I come in contact with nicely and to help them out the best I can. So let me cover a few things. First keep you reciept. If you end up having to return something and dont have it be prepared to be told no ot get a girft card. This is because there are too many people out there stealing and making prices go up for everyone. Second, realize that the world does not revole around you.If you are waiting to get help and the employee is helping another customer then wait your turn. It is very rude to just walk up and take that time away from the other customer. Third, do you all realize what we as employees have dumped on us in a day? How about being scheduled to work a fivve hour pshhift, have frieght to get out, clean up after the lazy customers who trash the depsartment, help the customers who need it and help up front when the registers are busy? Until you walk a day in my shoes then ou have no room to complain. Yes, management treats us like crap on a daily basis, but many of us need the job so we stay. I bust my butt for what meager earnings I make. Next time you are having a bad day or you are in contact with an employee who is less than friendly why don't you just say to them, I hope you have a good day. It will make a difference. Becuase when it comes down to it if you do not feel appreicated by management or the customers then yeah your sservice is gonna suck. I can tell you this much I will not be the one to bend over and kiss your backside, I do not make enough money to do that. Your actions do cause negative reactions. No one is perfect and next time you want to totally whine and complain think about how you behaved towards that person. You never know if they are in the middle of losing their home or if they just lost a loved one. Be more considerate cause Sam Walton did not want his employees to be trampled on either. | |
| The American Depression 2010 | 11/26/10 |
| We will not be shopping in your stores this Christmas. | |
| Susan Perez | 11/26/10 |
| I am really upset at the way Wall Mart handled there Black Friday... I was on the computer to see when there sale started for Black Friday!I Made plans with my oldest son to come with me ''TO PICK UP THE TV FOR $198''.The paper said that it will start at 5am to 11am, I said to my son that we will get enough sleep the night before, so we can make it for 2;30 am.so that will give us enough time.. When we got there to get the TV they said they were all out of tickets, that they gave out the tickets at 10'00 the night before. I was really pissed off....I told the manager that this is false advertisement. I then wanted to get the ds lite that was on sale for $89.I GOT THOSE AFTER WAITING FOR THREE HOURS.. When I first entered Wall Mart I saw cops arresting people for stealing, they were running all over the store, that's when I said to my self I don't feel safe, I really wanted that TV so bad, and to get out of there as quick as I can, Thank god I was with my son, he was so pissed off that he told the managers off... he said that Wall Mart really sucks!! WHEN WE GOT UP TO THE FRONT OF THE LINE TO PAY FOR OUR STUFF, THERE WAS PEOPLE WITH THREE OR FOUR TV'S, I SAW THE MANAGER AND ASKED HIM WHY DO THEY HAVE SO MANY? HIS REPLY WAS THAT THEY ARE WITH OTHER PEOPLE. AND THEN I SAID TO HIM YOUR FLYER IS FALSE ADVERTISEMENT.. IT DID NOT SAY THAT YOU WERE HANDING OUT TICKETS AT 10;00 THE NIGHT BEFORE.. THERE WERE PEOPLE CUTTING THE LINES AND RUNNING ME OVER WITH THERE SHOPPING CARTS, THERE WERE FISTFIGHTS, FIGHTS BREAKING OUT.. WALL MART YOU OUGHT TOT BE ASHAMED OF YOUR SELF.. YOU LET TOO MANY PEOPLE DOWN ON BLACK FRIDAY.. I WILL STOP GOING WALL MART FOR NOW ON.ALSO THERE IS A RACIAL PROBLEM WITH WALL MART,I DID SEE WORKERS THAT ARE BLACK AND LET THERE OWN KIND CUT THE LINE!! EVEN A POLICE OFFICER THAT WAS BLACK AND LET THEM CUT THE LINE.. I WILL CONTACT THE CORPORATE OFFICE..WALL MART YOU ARE NOT RUNNING THE SHOW RIGHT.. YOU NEED TO BE MORE ORGANIZED ON BLACK FRIDAY!! GET WITH THE PROGRAM!! | |
| Betty Adkins | 11/27/10 |
| My shopping day started at 4:35am geting in a line for an eMachine 15.6" laptop for $198.00, when I was told that BRACELETS (NOT MENTIONED IN SALE AD) WERE HANDED OUT AT 2:00AM. (ALSO NOT MENTIONED IN SALE AD) and my chances of getting an eMachine laptop, was ZERO!! Can you please tell me how you can hand out bracelets at 2:00am for your "while supplies last" items (AND I'M REFERRING TO THE EMACHINE LAPTOPS ON SALE FOR $198.00) for a sale that wasn't suppose to start until 5:00am? I was going to wait my turn in line at 4:35am for a sale that I thought started at 5:00am per YOUR SALE AD, after having what I thought would be a fair chance to get an eMachine laptop, only to find out I COULD NOT GET A FAIR CHANCE FOR A LAPTOP BECAUSE I WAS NOT THERE AT 2:00AM FOR A SALE THAT (PER YOUR SALE AD) STARTED AT 5:00AM. Can you image my surprise when I said to a Wal-Mart employee that the only way you were going to get an eMachine laptop was to be a Wal-Mart employee, a family member of a Wal-Mart employee or a friend of a Wal-Mart employee, and the facial response was enough to confirm my thoughts…. With an “I know it smile”!! SEEMS TO ME THIS IS FALSE ADVERTISING, BECAUSE THE eMachine LAPTOPS FOR $198.00 WERE NOT AVAILABLE FROM 5-11AM! THEY WERE SOLD OUT SHORTLY AFTER 2:00AM!!!!!!!! If you think the way this sale was handed was fair to all your customers, YOU ARE WRONG!! I hope ALL YOUR EMPLOYEES and their families and friends enjoy their laptops! | |
| james beaudet | 11/27/10 |
| hi my name is James Beaudet i live in Santa Maria ca. i had the worst experience at our local walmart on this past thanksgiving day. I was told that the store was going to remain open the entire day of thanksgiving and stay open for the black Friday door busters that went on sale at 5am Friday morning and my girlfriend and i were there at 5pm on thanksgiving afternoon so we could be first in line at the spot that your map said to be at that you posted on your web site. i still have the map that i printed out from your web site that shows where my item was going to be on sale and where the line would be. i was the first in line and and at 6:44 the store manager walked by and we asked her if this was the right place and she said " I dont know" and was very rude so i said ok well the map shows right here so this must be it and she said " i will call a assistant manager over for you" i said thank you and my girlfriend asked her is it ok if i sat on the floor and the manager said " No you can not sit down" we said ok thank you and she walked away. a very short time later the same manager voice came over the intercom and said " TO THOSE WAITING IN LINE FOR THE ITEMS THAT GO ON SALE AT 5AM TOMORROW MUST LEAVE THE STORE AND CAN NOT WAIT IN LINE" well we have been waiting in line for almost two hrs now and we were told to leave as she was telling us this over the intercom and we were the only people in line the other customers that were in the store all turned and looked at us and was laughing and made us look very stupid and embarrassed so we started to leave and made it the lawn and garden out side exit and some people that were out side were pointing and laughing at us and was saying " look those were the dumbasses that just got kicked out and that made me feel like i was 1inch tall. we came home and i called the closest store to my town which was the one located in lompoc ca and i talked to the manager on the phone and i asked her if people were aloud to be in line for the sale items that went on sale at 5am and she told me yes they have been in line since 4pm at her store... i got back to walmart here in santa maria ca at 10pm the same nite and there was a line of about 100 people and your manager kicked me out and said dont come back till midnight?? this is not going to fly with me i want a response from you with in 48 hrs or i will send this email to our local news and to cnn and fox news. there is much more to my story but this thing only lets me put down 2000 characters so please feel free to call me email me or even show up at my house either way i want a response with in 48 from now.. it is friday november 26,2010 at 11:05 pm.. thank you james beaudet. | |
| ann peter | 11/22/10 |
| i work at walmart 1400 in athens ga and they treat the employees like trash they always are notified when corporate is coming and thats when they get there act together what you should do is not notifiy them u are coming just come.. plus you should really take a w2nd look at who u have running they place and managing it | |
| cathy | 11/22/10 |
| hi my name is cathy and live in las vegas nv i love shopping at the 5070 ( fort apache ) store in las vegas nv. but recently i have noticed a new loss prevention man by the name of drew . they usually stop you at the end to check your reciept to see if everything was purchased. the first incident was last week i was walking out with a cst in front of me with large items underneath the basket he had a red toddler 3 wheel bike a lamp and some wii item under his cart .. i had one small bag that had pre cut lettuce and hamburger meat. he can up to me instead of the plp in front of me and asked for my reciept. no problem gave it did not think nothing of it. But then i came back again yesturday and again. this time the alarm went on before i came up to him by the mcdonalds area waiting for my kids. then instead of stopping the person in front of me who made the alarm go off he stops me. i told him hey the alarm went off when the teenagers in front of me walked out not me. and he tells me its my job to check. i come in here almost every week now i choose to go the neighborhood wal mart which is farther from my house jst to avoid the harassment that i feel that i get from DREW. | |
| anonymous | 11/23/10 |
| I am in Springdale, AR, just south of the home office of Wal-Mart and was very proud to be one of the first customers at the first Wal-Mart store which was in Rogers, AR. Wal-Mart is now helping to fight hunger in America. Isn't that wonderful? But my question is this, do they give food to the hungry through food banks, which is then kept too long in the food banks, until it's spoiled... or do they just take their old and rotted food and dump it at the food banks in our area, and then take the amount for a tax deduction for giving to charity? It's two days before Thanksgiving. I am a disabled elderly lady who has become needy because of our economy and no increases in Social Security. I haven't had a turkey or ham for Thanksgiving or any holiday in two years. Actually I can now rarely afford meat. I saw on the news on TV that I could go to the NW Arkansas food bank and get help. Cargill had donated thousands of turkeys for the needy. So I swallowed my pride and went today, the day they were giving it out. I received two very large boxes of food... almost all with packaging from Wal-Mart. Included were 10 loaves of bread, all past "use by" date of at least a week. Two pies, old and past date. Bananas so black and rotted that mush was all over the bottom of the box and running out. Same with the grapes which were rotted and molded. There were five packages of salad mix which I've only found at Wal-Mart, and they were all wilted and rotten. I can't say where the two soups came from but they were three years past due date. There was some ground coffee... in a sandwich bag. Some cooked sausage also in a sandwich bag, and it smelled bad. Soft tortilla shells that said use by March ---. So out of two huge boxes of food I will be able to use the turkey ... from Cargill. Thank you for helping feed America and the hungry. This really makes Wal-Mart look bad. Some of our people are needy and going hungry but it's just not right to give us spoiled and rotted food. Happy Thanksgiving Wal-Mart. Because of what you gave to our local food bank, (your outdated and spoiled food) I'll have a nice holiday. God bless you because I know it was done with good intentions, but I wanted you to know what you're giving to the needy and hungry. | |
| tERE | 11/24/10 |
| I don't know what has happened to Wal-Mart since Sam Walton passed away but I can assure you that what is taking place in his stores would not be happening if he were still alive. He would be appauled. My husband and I were in the Wal-Mart in McCain Blvd in NLR, AR. As we were checking out, I asked the cashier if she would give me change for a $20.00 bill. She told me she couldn't, that I would have to see a CSM. She said management had just had a big meeting with the cashiers and they were told not to make change for customers. Give me a break! What happened to Customer Service? While I realized Wal-Mart has rules to follow, what about the customers? There wasn't a CSM to be found and I had completed my shopping and was ready to leave. This was a delay forme. You've taken the layaway program away, a program that many customers used and depended on, especially at Christmas, and several other things, and now the Customer Service SUCKS! Let's get it together the way Mr. Walton put it together. Wal-Mart is going to run Wal-Mart out of businss. I am very upset because of the way Wal-Mart treats their employees and their customers. | |
| terry h | 11/24/10 |
| i visited Walmart on Nov 22nd to do a little shopping before the mad rush on friday, I picked up a zhu zhu princess palace for my little grand daughter for xmas along with some other items. When I got to the check out the princess palace wouldn't scan, the cashier said it may be a recalled item, I told her that if thats the case there were many more back there. She looked it up and said they had mistakenly put them out there and that they were a black friday item and it couldn't be scanned. I asked to speack to a Manager and got Don the Assistant Manager who told me the same thing, I in turn said it was Walmarts mistakes for putting the item out and marked for sale and should honor it, but Don would do nothing to help,I told him I then would like him to hold the item for me until sunday which was the first day I would be able to return to the store to pick it up I wasn't happy with this but felt it would have been a compromise non the less. But He wouldn't even do that. He said it company policy not to hold items for customers. So I asked Don for his full name which he would not give me,when I asked why he said he didn't have to because that was company policy as well that a Manager didn't have to give his full name. So I asked to speak to the Manager who gave me the same song and dance about saying that it won't scan it was a mistake to put the item out and that he couldn't hold the item for me, and then and said what else could I do to help you. I said what do you mean what else could you do you haven't done any thing for me. You should honor the sale being it was Walmarts mistake were talking a 15 dollar toy here for crying out loud and I would like to but it. Its been my experience in the past and there have not been that many but when the company makes the mistake they honor it. They treat there customers very badly and I have written a letter to them as well, with no responce...Shocking. But this much I can say for sure I will never never shop at Walmart again I certainly don't mind paying a little more a getting better customer service and aside from toys there stuff is JUNK. | |
| terry h | 11/24/10 |
| Oh and by the way this Walmart was in Fayetteville Georgia at the Pavillion | |
| Allan S | 11/25/10 |
| Wal-Mart- Marrero, LA Store# 0911 What is wrong with Wal-Mart? Where do I start? I purchased 6 tires from Wal-Mart. One of my tires needed repair. I brought my tire to your store for repair and was given one story after another on why they could not repair my tire. The tire was no longer available/stock. I was told I would have to pay the difference in the tire because you no longer carry my tire. Why is this my fault? What is the purpose of purchasing a road hazard waranty. Your employees gave me the impression that you were giving me something that I already had paid for. The manager argued with me that this is only tire they carry etc. I often have my vehicle serviced and have been told on several occasions with a disrespectful attitude that no more oil changes today and it was only 11:30 in the morning. The excuse I was given was that you do not have the personnel to take care of the services etc. What has happened to your customer service? The employees do not seem to care. They are only there to make a pay check. Majority of your cashiers do not even pay attention to the customer they are more concerned about texting on their cell phones, eating at the register or talking to other employees while checking your items out. One thing that I can say is that at least your stockers are trying to keep up with the public demand. I suggest that you have a customer service training and re-training include your managers at the TIRE DEPARTMENT. | |
| Melody H | 11/26/10 |
| I believe walmart did all of people dirty on BLACK FRIDAY! I had went to get the laptop "Emachine" for $198.00, I got there at 3 am and they told me that they were sold out! I ask the lady why when the sale doesn't start until 5am? She said well there was people in line at 11:00AM and we didn'T want them standing there all night waiting. That was truly unfair... I was prepared to stand in line and wait and even then i may not have got one but i would know that they start at 5am like the ad in the paper said! | |
| ajay | 11/26/10 |
| I would give "0" stars if I could. My husband went to our Maple Grove, MN Walmart at 1:30a.m. for the Emachine laptop for our 3 young boys. We don't have a lot of money so he headed over there early to make sure he could get one. He got in line and was number 43. A manager came over and counted out 46 people and said that was all they had. When people started to butt in line saying they were "with friends who were holding their spot" my husband and others in line demanded that the manager give out numbers or papers with the word "emachine" etc. on it. Evidentially, that is when they decided to COUNT THE DAMN STOCK THEY HAD FOR THEM and found they only had 22 of them for the sale. WHAT THE *&^%? So my husband, and many others, stood in line for 2 hours waiting for a laptop that the damn management didn't have a clue of what their stock was. Yes, that is YOU - WADE SWENSON, you are the store manager and should KNOW what your stock is and be PREPARED to handle the lines when people show up. It is YOUR JOB to know what you have in stock. What a bunch of losers. I hope they get a lot of complaints. I waited in line many years ago for an Emachine desk top at Best Buy. They came out and handed out sheets of paper with the stock number, the list of what came with the bundle, etc. All you did was walk in the door, hand the paper to someone and they handed you a cart with your items. Best Buy managers evidentially have more common sense and know how to run a business. YOU SUCK WALMART! | |
| Dawn Shortt | 11/26/10 |
| On the black friday sale of the "emachine" why was it not advertized you had to get there before midnight to get a wrist band, which were all given out by midnight. I think this is very unfair to the puplic. I used to spend lots of money at walmart, not no more. I think what happened is the employees gave the bands to their friends and familys. I am so upset over this that at this time I'll find a new place to shop. By the way this was in Rockwood TN. | |
| Dawn Shortt | 11/26/10 |
| In my statement posted earlier I did NOT give Walmart 5 stars. So I am correcting it now. | |
| KMB | 11/26/10 |
| 0 STARS???......HOW ABOUT -10 STARS!!!!! STORE #0366 MADISONVILLE, TN EVIDENTLY THIS "BLACK FRIDAY" SALE WAS JUST ANOTHER WAL-MART CORPORATE FRAUD!! I TOO WENT EARLY TO STAND IN LINE AND WAIT MY TURN TO PURCHASE THE "EMACHINE" AND "LCD 32" TELEVISION", ONLY TO FIND OUT ABOUT THE WRIST BAND SCAM. WAL-MART HAS INCREASING BEEN BECOMING THE MORE UNACCEPTABLE PLACE TO SHOP WITH THEIR NEW SET OF ETHICS....OR SHOULD I SAY LACK OF ETHICS....BUT THIS TAKES THE CAKE. AS FAR AS I'M CONCERNED THIS WAS "FALSE ADVERTISING" WHEN THE SALE AD SAID 5AM TO 11AM......THE AD SHOULD HAVE READ WHENEVER YOU GET THERE TO GET YOUR WRIST BAND SO YOU CAN GO HOME AND SLEEP FOR ANOTHER 5 HOURS. I AM DEFINITELY ANOTHER EX-WALMART SHOPPER. | |
| A Mathews | 11/26/10 |
| Walmart, you have let me and so many down this time. I visited two Walmart stores in the wee hours of the morning (Old National Hwy-College Park, GA and Jonesboro Rd-Union City, GA) only to discover that the stores had sold out of the item that I was interested in. I found out from several of YOUR sales associates that they were told by the store manager to begin selling the merchandise at 12midnight. I'm specifically referring to the Laptop for $198, which was advertised as going on sale from 5AM to 11AM. How could you do this to us. This is indeed false advertising. Rest assured I'm not finished with this little fiasco of yours. I do intend to contact your corporate office about this because it's not fair. I don't know what you did in the "white" neighborhoods, but I know what you did in the predominantly Black neighborhoods. Anyway, I have more to say but would rather say it to the CEO of Walmart. You guys are about to lose customers over this. Is it really worth it? Maybe not to you guys for now, but when your sales start to plummet....oh well. | |
| Krystie C Fairfeild California | 11/26/10 |
| We received Walmart's advertised ad for "Black Friday" on November 25, 2010. It stated that a sale was to start at 12:01am November 26, 2010 and another sale to start at 5:00am on November 26, 2010. We arrived at the store, which is open 24 hours, at 2:30am to get in line for an advertised product. When we spoke to the sales associate regarding the product, we were told that they gave out bracelets for the advertised item at 2:00am and told those people to come back to pick up the product at 5:00am. I then spoke to a manager, who stated that the store was opened 24 hours and the sale started at midnight. When I produced the ad that stated the sale started at 5am, she told me, "that's just the way we do things." I asked them to inform me where it was stated that we were to be there at 2:00am to get the bracelet. She again stated it wasn't advertised, it's just the way Walmart does it, and people knew that from last year. While I understand the desire not to have a "mad rush" or super long lines blocking store aisles, it is blatant false advertisement to give a ticket to someone 3 hours before the start of the advertised sale. Walmart has just sold the advertised product 3 hours before the sale has even started. Now these people are free to go to Target, K-Mart or any other store to get their advertised specials and just show up to pick up their items from Walmart. I then asked what if these people that have bracelets aren't here at 5am. I was told that they have until 6am or 7am to pick up their merchandise. Well, Target opened their doors at 4am. So, had I been informed of Walmart's policy of selling the items at 2am for pick up at 7am, I too could have had the best of both stores, right? I have been to many "Black Friday" sales over the years and never experienced anything like this. I have waited in a line for 3+ hours and been handed a bracelet just before the doors were opened. This made perfect sense because the ticket to buy the item was not handed out until the start of the advertised sale. I had to sit in that line for 3 hours to receive the bracelet. I didn't have the option to go home and sleep or go to another store and get their super Black Friday deals while my other items waited for me to come pick them up. Is this really the way Walmart does things, as I was informed by management? I'll be calling Corporate Headquarters. From the looks of things, the line may be pretty busy today. Just unbelievable. | |
| Joriene Reno Fernley, Nevada | 11/26/10 |
| I got one of your flyers for BLACK FRIDAY SALES 2 day's before Thanksgiving and I kept it. so on BLACK FRIDAY, I got up at 4 a.m. to go down to the walmart store and stand in line to get a sale item that was ONLY FROM 5:00 A.M. to 11:00 A.M., which was a ( eMachines 15.6 Laptop ) with Intel Celeron processor, 2.2 GHz, Wireless enabled, Reads and writes CDs and DVDs. # eME528-2325. and when I got there, I got a map of where things were and was asked exactly what I was looking for and when I told the man what it was, his exact words were (" the tickets are all gone for those laptops,the last ticket was gone just after midnight ")....... So, I then asked "Where on the flyer does it say that you had to have a ticket for those items?",The man did not have a reponse to that question, So I then said " there wasnt anything on that flyer stating that you had to have a ticket and that it was FALSE ADVERTISEMENT" and that " I wanted a Rain Check, He then told me "WE DON'T DO RAIN CHECKS. And thats fine, because in the fine print on the flyer,there is a comment about RAIN CHECKS, BUT NO WHERE ON THAT FLYER DOES IT SAY ANYTHING ABOUT HAVING TO HAVE A TICKET FOR THE ITEMS THAT ARE A SPECIAL SALE TO BUY FROM 5:00 A.M. TO 11:00 A.M.. And it was not posted any where in the store or posted on any door, STATING that they were going to be handing out tickets for black friday. I wonder what lawyer would have to say about that??????????? Also, my husband took the time off to go there to get that and it cost him 4 hors at time and a half at 26.05 per hour, and a $150.00 difference in price for the he ordered from TIGER DIRECT. So I WILL be calling the copeerat office as well. | |
| jill crist .w.v. | 11/26/10 |
| as above the same exact thing happened to me. i went to so. boston va. to spend time with family for the holiday. a few of us decided yea lets do black friday and i went for the laptop computer 15.6 eMachines#eME528-2325 intel celeron processor,2.2GHz wireless enabled reads and writes CDs and DVDs got the same answer as the woman above, i was not happy, we got up at 2:30a and was at the store by 3:15 and no computers all the tickets all 33 was i was told was handed out by midnight, this is so WRONG and FALSE advertisement. the sale paper stated 5a-11a not midnight so now i have no computer that i went after and want to know if anyone knows what needs to be done to get one at the ad price of 198.00 from 5a-11a. so now im wondering if wal mart will make this right or ignore it all. and i will also be calling cooperate office because this is definitely false advertisement, thank heavens i didnt lose any work especially these days but i am disabled and on a limited income along with limited mobility so it would have been nice to have a laptop thanks wal mart for a false advertisement and getting some hopes up. | |
| Michelle | 11/26/10 |
| I see all the whining on this site about people not getting what they wanted. My kids went and got in line at 5pm Thanksgiving night for the $198 Laptops and I arrived at about 10:45pm.after my kids called me to tell me people were starting to arrive. Plus, I had called the Walmart several days prior to find out what their black friday plan was. I did my homework and we all left with a laptop. When you want to save money you plan ahead. All in all we stood in line for hours and hours to get our stuff. It was well worth it as I sit here on my new laptop.I had to laugh at the people who arrived shortly before 2am thinking they could just walk up and get a laptop. Get real. It's a dog eat dog world and people need to plan ahead!So next year get in line early like we did. | |
| DOROTHY BAILEY | 11/26/10 |
| IAM VERY PISSED OFF I LIVE IN KNOXVILLE. TEN. AND WENT TO TURKEY CREEK WALMART ON BLACK FRIDAY I GOT THEIR ABOUT 4:30 AM FOR THE SELL ON LAPTOPS AND THE 32 INCH TV WHICH THE SELL WAS SUPPOSE TO BE FROM 5:00 AM TILL 11_AM AND WHEN I GOT THEIR TO GET IN LINE FOR THE $198.00 TV AND $198.00 LABTOP I WAS TOLD THEY GAVE OUT ARMBANS FOR THE ITEMS AT 2:00 AM AND NOWHERE IN THE ADDS IT SAID TO BE THEIR AT 2AM FOR A ARMBAND IT SAID SELL FROM 5AM TO 11AM THAT IS VERY UNFAIR AND REALLY PISS PEOPLE OFF AND THE WORKERS TOLD ME THE LABTOPS WAS GONE WAY BEFORE 4AM THAT IS A BUNCH OF BULL AND YOU NEED TO DO SOMETHING ABOUT IT | |
| Sharon White | 11/26/10 |
| I am very dissapointed in Wal Mart. My husband went there today to shop, was in the store for about a half an hour. When he came out he discovered somone had broke into the back of his truck and stole $1600 of his work equipment. He made a police report, and asked the manager of Wal Mart if they could pull the surveillance tape of the parking lot to see if they could see who had done this, and they said he would have to come back Monday. We all know the tape will be recorded over by then. This disgusts me, of the theif and of Wal Mart. | |
| PAT | 11/16/10 |
| I am so terribly disappointed that Walmart has chosen to be open on Thanksgiving Day. There are 2 days during the year that should be designated as "family time", Thanksgiving and Christmas. In some families this is the only time they get to spend time with each other. My daughter is a manager with the company and will not be able to enjoy being with her family because of this decision. Her grandparents are both in their 90's and not in good health. This will probably be the last Thanksgiving we will all be together. It breaks my heart that you are so selfish and feel a need to make more $$'s to add to your already Billions of $$'s in profit that you can't allow not only her, but all your employees to enjoy this day with their families. My guess is none of the Walton clan will be working, right? I am going to tell everyone on my email list to "blacklist" your store on 11/25. I am going to request that they in turn forward this request to everyone on their email list. I'm not sure how much this will affect you, but at least I will know that I have expressed my disappointment in you as a company and hopefully others will do the same. Shame on you Walmart! | |
| Linda | 11/17/10 |
| I have just had an episode with store #4281- their paint computer has been down for 5 days now and no-one can get paint mixed. I have been calling every day to ask if their computer has been fixed. I have worked at this store and did have to take care of the telephones a couple of times and I know that when the phone to a certain department isn't answered in a short time the line rings back to the main line. I was just on hold for 40 minutes and I feel this is totally uncalled for- no response from any one. The person that answered the phone is named Sharon as I did call on my cell phone and merely asked for her name and it was the same person. There has not been any one taking care of hardware. Are they trying to cut down on salaries to get their bigger bonus at the end of the year? This in very inappropriate for the customers!!!!! | |
| Lt' Charles James Cesanek(10th' Mountain Ranger Division} | 11/17/10 |
My Wife Lori and my self have been dealing with a situation with the Derby\West Haven, Ct' stores ad wit the Outstanding! help of only! {1} Asst'-Mgr Lynn of the Derby Walmart store and she has found out that te West Haven Walmart Department Store is to assit Us! and that with Lynn's help she has found the{Receipt}and paper work needed or Us to b able to return a given Lap Top PC' and to simply exstange i for another one. {203}736-2664. I spoke to a givn{Night Shift Mgr'"Adam" and this individual was very{Aragent}very snapy! and the more I attempted to exsplain thing's the more aragent he became the more I became pissed off! and told him! SIR! Lynn is! and has been assiting Us outstandingly! with this situation and I wish to have here contact me back! ASAP......"he says" well i apprechate that you don't want to give me any personel information! Sir! We are deling with Lynn! and NO! ONE! ELSE!....just have her contact myself! or my Wife! if I can get some informtion! SIR?????? What? did! I! just get done saying! Lynn! has ALL! of {OUR} information and can you just have her call Us! ad it just keeped going TIT $ TAT! then i said; SIR! just leave a message for Lynn to call me! Thank You! ad have a nice night. | |
| Robert Nusekabel | 11/18/10 |
| (NO STAR) from me. I am writing this complaint on the behalf of many others that shop at the Colerain and Ronald Reagan Hwy. store here in Cincinnati, Ohio in hopes that something can be done about the way this store is overlooked by management. The lines are long with 30 registers that could be open and are not and management just looks at customers as if they don't care that the people who shop at this store are unhappy. I have seen so many others besides myself who actually just leave the cart sit and walk out. I stood in line for 45 minutes this evening which is way way way too long for anyone to have and wait. I know that times are tuff and there are a lot of cut backs going on, but this situation is going to cause even more cut backs by people not shopping this store anymore. I know I will not waste my time in line at this store anymore. TOTALLY uncalled for, and many others feel the same way. Management from higher up really needs to take a look at this location. One of many unsatisfied customers. This Wal-Mart and all others were not built on this type of management. Store # 1521 Date shopped: 11/18/2010 Time: 17:08:34 | |
| Jennifer | 11/19/10 |
| I was just in at Wal-Mart (#3271) of Calera, Alabama. I had all the items that I wished to purchase, except for some juice. As I approached the back of the store, I suddenly found myself sliding across the floor and onto my knees. There was a huge spill of apple cider. ONE employee was attempting to clean up the mess. She calls for the manager, when another employee comes over with a little radio and a pack of marlboros hanging out his front pocket. He was extremely rude, didn't ask if I was ok or anything. So the manager finally arrives about 15 minutes later. Didn't even have a report in hand! So he has to leave the scene to go search for another 15 minutes for a report. Is this what we call customer service? What if I had been hurt badly? After I filled out the report, he said "well be a little more careful next time!" Seriously? You have ONE challenged worker who can barely get around herself trying to clean up some huge spill? I'll never shop at Wal-Mart again!! | |
| roberta lujan | 11/19/10 |
| i sent 400.00 dollars on 10/23/10 they said didnt get it sent reg lrtter with front and back of check still not posted to my acct every says will be done very abusesive callers on phone demanding i pay payment and late charges , wht a hooible bank they deal with come on walmart get here and help me thanks roberta lujan | |
| Valerie Clark | 11/20/10 |
| I purchased a teevee for my 3 year old great granddaughter in April...19" led/hd. This was a $300.00 purchase including tax. The brand name is Emerson (I have a good many products by Emerson and also I have purchased Wal-Mart items many times. This has become so frustrating for me. The teevee was placed on my granddaughters wall and she loved it. It just QUIT one day and died. I called the store to see what could be done because it(teevee) was only seven months old...the store informed me they only had a ninty day guarentee on the teevee, they could do nothing about the teevee. I felt this was not acceptable. I asked the store where the corporate office was located...they did not know. I asked to speak to the manager and the manager just gave me the ninty day saying and offered me no information. I finally discovered I could contact a place called www.sunaiservice .com and they told me I had one year warrenty on the teevee. I needed a receipt before I could complete the transaction. The person that looks up the receipts kept putting me on hold and one time just cut me off.I have a very good credit with your store, the receipt was available to me yesterday and today they have just decided not to give me the receipt. I am eighty one years old and looking at hip surgery next month...I am on a fixed income and the $300 was an expensive gift to my great grandchild...I am so disgusted to learn of all the frustrating things I have to go through to get the information I need. FYI, this is the third teevee I have purchased from your store. Best Buy is looking very good to me at this time because they STAND BEHIND THEIR PURCHASES. The economy is such today I don't know how you can have people that have no regard for any of your products. I work at a hospital (in communications) if I had as little information for the codes and PBX I would be shown the door very fast. I purchased this teevee on my credit card (Fry road), there is a listing of the purchase...yes I have misplaced my receipt. The teevee is paid for and was purchased in April of 2010. Thank you for your support in this if given. Sincerely Valerie Lee Clark | |
| Randy | 11/21/10 |
| This is a copy of an email to Walmart that I just sent them: I am trying to resolve a problem I am having with Walmart.com and have not been able to do so through their normal customer service channels. I hope, since Walmart owns and operates Walmart.com, that maybe someone at corporate can help me resolve my problem. I have ordered a product (4W replacement bulb for stinger bug killer #MA06, pack of 4) a total of six times. The first time I ordered the bulbs, I ordered (5) packs of four for a total of twenty (20) bulbs. I received five single bulbs. The order was a site to store order so the order was canceled at the store. I have since not been able to get the number of bulbs I tried to order in my original order due to available quantity and orders being filled wrong (single bulbs instead of packs of four). So out of six orders so far, I have only been able to acquire three packs of four in two orders while four orders have had to be canceled due to being filled incorrectly. Whenever I call Customer service I am told the issue has been resolved and it will not happen again. Then it does. I have made SIX trips to Walmart to pick up and cancel four orders. This is UNACCEPTABLE. I need someone to put an end to the lying and deception the customer service department seems to be so fond of and get something done so I can get my order completed. My last three orders have been for three packs of four bulbs and every time I get three single bulbs. I don't know how much it costs Walmart to fill an order, ship it, have it canceled, shipped back, filled again, shipped, canceled, shipped back, filled again, shipped, canceled, shipped back, starting to get the picture???? Not to mention my time, gas, frustration, fifteen (or more) phone calls to customer service because they do not call me when they say they will, and my time typing messages on here trying to get someone to listen who really does care about a customer, and who is farther up the ladder than the people I get on the phone who will not forward me to a supervisor. Maybe this is just another wasted email but I hope it gets through to someone in upper management. PLEASE HELP me get this fixed. I am getting tired of dealing with Walmart regardless of their prices. It's just not worth it anymore. I went to Target last week for the first time in a while and it was very clean and the prices were very close to Walmarts prices. They might not have as large of a selection of stuff but they usually have what I need. I never buy food at Walmart anyway. | |
| Deb in weatherford | 11/15/10 |
| Why do u have all those handicap spaces and hardly any scooters .disabled people have a constant income of which is spent at all walmarts . If I thought a lawyer could change this I would rally a petition at every store . Most are broke down .my god it's a few wires and a dang battery. The greeters are rude about it to. They say corporate won't listen to them we have to complain . You no some little ole man in every town could service them weekly or be on call . Shoot I'm a woman I'd do it for free.come on Walmart we need more riders!!!!!!!!!!!!!! Can't spend my disability if I can't get into the store. My main gripe is weatherford tx n Hudson oaks tx. Please come on guys | |
| Deb J H | 11/15/10 |
| HELLO, I just got a call from a company named Oasis Travel and they said that WAL-MART gives them all their customers credit card numbers that are used at all their stores all over the country. I don't know if this is true or not but if Walmart does this then I will take legal action. This is a violation of customers privacy. They were wanting me to give them my card number to verify....HELL no!!! I will never give my card to anyone for any reason....wow, I am amazed. | |
| Melissa Epperson | 11/11/10 |
| I called the Bristol, TN Walmart to be connected to the money center. I waited 10 minutes, the call rang back to person answering the phone 4 times. I then asked for a CSM & waited 5 more minutes with no answer. I hung up & called back & asked for a head manager...waited 5 minutes with no answer...hung up & called back & asked again...finally getting someone who said she is 'One of the head mangagers' & she said they were not properly staffed. I told her that it is ridiculous to wait 25 minutes with NO ANSWER from the Money Center, a CSM,and the Main Store Supervisor!!! She said that goes back to the Main Office who does the scheduling!!! I told her if that is the case, then Walmart has become SO GREEDY that it is ALL ABOUT MONEY & QUALITY CUSTOMER SERVICE must mean nothing. I spend $200 a week at Walmart...but WILL NO LONGER!!! Greed is a terrible thing Walmart!!! | |
| | 11/12/10 |
| Just experienced a frightening encounter with a Wilton, NY WalMart employee. Upon trying to pull out of the parking lot, I was blocked in by a "cart retriever" parking lot attendant. When I asked him to please move so I could get out of the spot I was in, he said that I shouldn't have parked "so dumb" in the first place! He claimed that I was parking too close to the cart corral and that I should have realized that when I parked in the space to begin with that I was over the line. I said I didn't realize that it was a problem, since the corrals were always shifting around. He then proceeded to continue to block me in when I said I would contact the manager. I finally was able to get out but was afraid to go back in the store to complain to the manager since I would have to leave my car unattended. Is this how a good customer is treated? I estimate that I spend thousands a year at the local WalMart. I am now afraid to shop there for fear of retribution from this disgruntled employee. How does someone like this keep a job when the economy is supposed to be so terrible? | |
| Laura Mitchell | 11/12/10 |
| I recieved one of the you have won or are eligible for a $iooo gift card. I had to give my information. I was having to feel out serveys, pick from list of things I don't want or need, and could not ewit the page. Why in the world do this to people that are on trying to play games or looking up things on the internet. You people are so stupid. In my opion it is cruel and makes people hate walmart. When you took layaway out of the stores was stupid for rule areas and people on a limited income. Back to the gift card page. It is so irretating to be in the middle of a game and this pops up. Then can't even navigate away from the page no matter what you do. If we want a gift card we would go to the store and buy one ont have to go through all of the bull you do just to say no to the page that pops up. It doesn't matter where you are on the internet. You need to put a stop of this it is not only annoying but makes you not want to go to any of your srores. | |
| X Wal-Mart Employee and Proud to say So | 11/10/10 |
| To whom it may concern. Well people I’m sick to my stomach I worked for Wal-Mart for almost four years and was there every day on time never took off did more over time then most there were times that they made me sit down for a hour or two because I didn’t have 8 hours in between my shift of sleep time and always picked over 100% and what did I get for it .Well Ill tell you I was just about to take an LOA witch is leave of absents witch I had plenty of sick time hours to cover it so I thought I would go up and open door a couple of issues to the CEO Allen Hanley of DC 7030 in Pottsville Pennsylvania Well I called before I went up witch I only lived 15 minutes away I moved into a town I didn’t even like just to be near my job. Dedicated 100% to my job as an employee for Wal-Mart Well back to the issue at hand I went up to see Allen Hanley But get this they were having an audit that day. That’s were inspectors and corporate people come from other companies to see if everything is up to standards and clean. So I went into see him we exchanged a few words and then he started to get all smart with me and stood up waving his arms around in the air yelling at me to get out of his office or that he will un a sign me or terminate my employment I’m like DAMN! What’s wrong with this guy and look who has become uncivilized. Get this Allen Hanley is the type of CEO that uses his influence as a CEO to bully people and pressure them to his advantage so he can get an employee on an accountability saying that he can get a reason on your to terminate your employment . Yeah this guy thinks he is so smart but yet as a CEO he never nose what’s going on in the back on the floor but yet when I ask him a question he will give me a strait answer then a couple of days later we will talk again and he will totally change the answer to an accountability that will work against an employee and this guy wonders why in meetings everyone totally walks away from him before he can finish and you ask why because alls he talks about is what he does for Wal-Mart and how they think corporate makes Wal-Mart money When it’s the hard working employees in the back that order fill the loaders and the unloaded ‘s……and so on and when you walk threw the door they will tell you that order filling is the hardest job in Wal-Mart But back on track again Well after Allen Hanley totally disrespecting me told this Charley witch paying this guy is a waste of Wal-Marts money ,Told him to tell me I have done nothing wrong at this point that tempers were only flying do to the audit and to go home come back on my work schedule Well an hour later they call and tell me I’m un a sighed till they investigate well three week later they call and tell me I’m not to talk about this to anyone or they will terminate my employment So I then say hey maybe I should have a lawyer Well then this Charley guy tells me I’m terminated and hangs up YEAH! I’m like what the heck So I call this guy from corporate Jonathan Smith and they have excepted everyone of my calls and never told me I couldn’t call and after I explained what happened he told me he would look into it well he calls me back and tells me there’s nothing he can do and they couldn’t tell me why they fired me never left me come in and explain like policy states that u have the right and I was told by an Élan Moochee that I would have a chance another corporate liar Well then they try and turn things around to push everything under the rug saying I’m harassing them by calling or I’m posting the truth on the internet about What happened. See they think they can do anything they want because they got to big for there britches and there trying to hide the fact that they violated my civil rights by firing me for having a medical disability that’s why I was going to take an LOA in the first place and Allen Hanley and Wal-Mart new this plus In Wal-Mart if your there close to five years and your making top rate or you have a medical disorder you are a liability because if you noticed only Corporate people survive in Wal-Mart not the employee. But Allen Haney you’re the one that harasses people out of there jobs by talking over them not letting them finish there side of any discussion and bulling people on the job by writing them up for every little thing they do while there working and let me tell you people you think working in a DC for Wal-Mart is great HA! They push you around they have this PTL witch is like a fourth grade report card they look in the news papers to see if you did anything wrong they stick there nose in you personal life while your off the clock and not on Wal-Mart’s time Id call that harassment and a violation of anyone’s rights. They try to tell you that you cant post the truth on the internet when half the people in the world posts the dirty things they do to each individual employee Like Allen Hanley trying to use Wal-Marts name to fight his own little personal vendetta against me witch should be on his own time but because he is trying so hard to hide the fact that he is a bigot and a liar and trying to hide the fact that he fired me for having a medical disorder and trying to use my disorder against me. Allen Hanley dose Wal-art no your trying to use there name to hide your mistakes and Allen I have every right to post what I want on my time I don’t work for you no more and I’m proud of that See Allen Its called freedom of speech and freedom of literature like the daily news if they got the right so do I and there hundreds of thousands out the that join a sight Called Wal-Mart sucks everyday so get over it and in your own words Allen Hanley by your policy an issue between tow people you can not take one persons word over another’s because it’s a he said she said thing and anything said out of line has to be directed towards a person So get a life Allen Hanley your not Mr Rogers and you don’t own me. | |
| To Tammie Williams | 11/10/10 |
| Tammie dont give Wal-Mart another Accountability to fire there employees its an American right to dress the way you want as long as its within reason and your not naked | |
| SATXRESIDENT_2010 | 11/10/10 |
| Walmart Superstore # 1235 WALMART SUPERSTORE 5025 NW LOOP 410 SAN ANTONIO TEXAS 78229 (210) 523-1091 This store abuses the elderly and this needs to be reported immediately to the Texas Department of Family & Protective Regulatory Services - Adult Protective Services. Just to let you know Walmart that elderly abuse is a serious crime and I take this very seriously. | |
| Lori | 11/8/10 |
| My daughter is an employee of Walmart in Freeport, Illinois. We are so upset because she is at risk of losing her job for a ridiculous reason... She was assisting an elderly customer just recently and because of that, was three (!)minutes late in going to her lunch break. Not coming back from her break....but going TO her break. She was helping a woman who was in need of assistance when no other employees were available to help her and in doing that was late to go to lunch. My daughter was putting a customer first---Isn't that what the policy requires??? Obviously, the company has a twisted idea what customer service stands for. | |
| Tammie Williams | 11/10/10 |
| Was wondering when you are going to put a dress code on your customers, these emails which shows people shopping at various wal marts throughout the states is the most ridiculous clothing, and hardly any clothing. It is not teaching our children much and showing no respect for themselves or others. Shame on you Wal Mart. | |
| Unsatisifed Member (Sam's Club) | 11/8/10 |
| I am a business owner, and I have been shopping with Sam's since the early 90's. For the past week, there has not been enough cashiers to checkout. I find this to be a disgrace, and start to question whether or not to discontinue my membership. Speaking with one of the employee, and it was explain that the corporate office is cutting back, and slacking on hours. Why should I even bother to pay 38.06 a month for a membership, to stand in long damn line, this is a billion dollar company, so all you corporate people making top dollar, take the damn time to listen to what your members and associates want(that cutting hours crap is not going to work). Angry Member | |
| Casey Miller | 11/6/10 |
| I am no fan of Wal-Mart either. But you cannot blame them for not knowing how to hang the American Flag. I gaurantee that most of the country does not know how to hang the flag, and actually "WHO CARES". Bill Merrit, a veteran or not needs to get a life. If you were so concerned about the presentation of the flag, then why didn't you educate them and assist them with fixing it. I bet the "lazy manager and lazy associates" would have been more than happy to help you "watch you fix the flag". You even said that the cashier said that they have heard the complaints before. I guess since your GI JOE, they are supposed to jump and salute. You even called Bentonville about something you have no control over nor do you have any reason to associate yourself with the happenings in the worlds largest company. Oh and how dare the CEO of Walmart not take your call, doesn't he know that you are a veteran. You are such a loser and need a life. You talk about walmart employees but I gaurantee the management has far more education and earns far more money than you have ever made. If your days are consumed with how a flag is hung then I feel sorry for you. I have visited many businesses with the flags hung wrong, do I care, yes, is it my business, no! We also have poverty, homelessness, disease, global warming, unemployment, etc. When you are finished taking care of the cheap, dollar store flag at walmart, start putting your efforts into the other issues that plague our country, (Because you are such a great American Hero)!! GET A LIFE!!! | |
| Wendy Young for Shirley | 11/6/10 |
| Wal-Mart (King of Prussia/Swedesford Rd) 2010 PRE-BLACK FRIDAY SALE Wal-Mart advertised a 26" TV sale for $198 for 11/6 thru 11/7. The sale started at 8AM on 11/6. My mother attempted to buy one around 8:20AM and was told by an employee in the TV section that there were only 2 TVs delivered to this store for the sale and they were sold. The employee also said there were no "rain checks". The Asst Manager said he would give her name and number to Manager Nasinim (sp?)and that he would call her. She never received a call. This is an unacceptable situation and I would hope that the CEO would correct, or at least be concerned about or address, this case. | |
| James Hampton - jayoja@comcast.net | 11/1/10 |
| I loved Walmart but not today and will probably shop there again after my anger calm down. I spent a long time searching the web for a reasonable price graphing calculator. I found a Casio Graphing Calculator (UPC: 0007976178605)on the Walmart site. I located one available at the Walmart #1373 at 4004 Lawrenceville Hwy NW. The system said it was last updated yesterday. I immediately left during rush hour traffic because I needed it for my midterm exam tomorrow. After getting to the store, they did not have one and the clerk said they only have what was out. It was no space allocated for this particular calculator and they said they had not seen it in the last week. It does not mean anything because it shows available online. I almost never leave Walmart without spending over a hundred dollars. I left today still spending 104.96 because I did not feel like going to another store. My plans are to stay away for a while now. | |
| Janet Jones | 11/4/10 |
| I had medication filled on 9/10/10..suppose to get 10 mg and I take 4 pr night..they gave me 100mg and went to take four. It almost killed me! thier mistake. I called them and I got a oops! little do they know I have a brain tumor, ic whichis incurable, fibro, high blood pressure, restless leg syndrom, sleeping dis order, depression, re covering alcoholic, and take alot of medications..this could of killed me! did a call saying sorry?no I was offered a gift card of 50.00 for my life! really walmart..all the money u make off me per month in medication which is almost 1000.00 a month and u wanna give me 50.00...who would take care of my only child if I would of died, who would of know yr parm is the one who killed me? jjones12765@hotmail.com | |
| LouAnne Barber | 11/4/10 |
| The 4 stars are for the store itself. I started shopping there the day they opened at the westworth Village Store in Fort Worth. I loved shopping there and I would do so atleast 3 to 4 times a week. There is a downside though. DON'T USE THE PHARMACY. THEY ARE DISHONEST! Otherwise I love the store but I will no longer be shopping there with deep disappointment. | |
| | 11/4/10 |
| I went to my local Wal-Mart in Roanoke, Alabama to get my check cashed. I have an Alabama temporary license and this location has taken this i.d several times before. Well when I went in this evening i was told that they couldn't cash my check because of the tep license. The CSR Manager "BILL" said my id was fake. He has looked at it times before this evening. Wal Mart has lost another customer due to this. I have done my shopping at this Wal Mart everysince they came to Roanoke and it seems like as the years go by the service is getting worse and worse. | |
| slim | 11/5/10 |
| Ok, I just applied to the wal-mart scholarship and it asked the most basic questions which i have answered throughly. In my household my grandfather is the only one that works to support a family of four. The income is less then $30,000 a year. So, in order to get a college education paid for, I am applying to as many scholarships as I can. When I applied for this scholarship, the response I received was that I was ineligible and my family made too much income.....I dont know about you all, but I thought wal mart was suppose to send you home with a yellow smiley face. | |
| Selina Rains | 11/5/10 |
| Your Buisness keeps sending me an E-mail that I've just won a 1000.00 WalMart gift card. And when I try to recieve this gift card, At the end of this survey I need to have a credit card number, I jus want to say I think It's really sad that you people at WalMart prey on people everywhere with a promotional gemmic like this one to get peoples hopes up, Heads up people- some of us are not fortunate enough to have a credit card to do this, and so close to x-mas with the economy the way it is now and for some of us whom are having a real had time tring to find Jobs It just is a crying shame you don't allow people of less fortunate situations receive this gift card without having to feel bad about themselves. I have tried to submit at lest 4 times now and It always comes up the same shame on you WalMart! Angy and Disapointed, | |
| Helen Bousman | 11/5/10 |
| First I would like to complain about the condition of the Pet food Isle in your Martinsville Va Wal Mart Super Center. Mike Rorrer is responsible for the area, and he is not doing his job. There were small bugs running around every where, because there was open cat food on the isle shelves. I do not know if it was bed bugs or what, it was not flies. And the supply of cat food was at minimal and there is no excuse for this. If I do not do my job, I would be fired. It is not healty to have these bugs running around on the isles. | |
| mickel s murray | 11/3/10 |
| i worked at walmart store #1104 in inverness fl, 06/2011 is my 3 yr anniversary or would of been,i relocated to vero beach fl. to be closer to my elderly parents, bad hearts, i put in transfer request on sept 11,2010, my last day at #1104 was sept 29th. i moved in to vero beach mobil home, on oct 1st,i visited every walmart and sams club from sebasian to port st lucie trying to get offered a position, to no avail,to top things off and get me even madder is ,walmart changed hireing policies , only part time now and ive been full time with fulltime benifits for over 2 yrs. so i finally get called by store # 931 in vero beach for a position of unloader, even thogh im 49 yrs old and it only being part time i would of gladly accepted the offer, but i was interviewed on oct 22 and was told to call back the following friday oct 29th which i did and would you believe that they hired someone without experiance , i did unloader for walmart 10 yrs ago, and i called my old store #1104 and grace in hr told me she was sry which was nice but told me ive been on leave of absents too long now and that i would have to re-apply and start from the beginning, im so irate right now that i wouldent work for walmart again ,unless i got an apolagy from someone in charge, they would be getting the ae them selfs if mr sam walton was alive right now, i just had to vent and warn other folks how walmart treats thier own people, thanks for reading this | |
| Worked Like a SLAVE | 10/28/10 |
| I am employed by a Wal-Mart. We are understaffed & management treats us like animals not humans. We are fused at the entire time, why because they know jobs are hard to come by at this time. I have never been for a Union, But it is time for the UNIONS to get hold of Wal-Mart. It must be done to protect they employees. They have an open door policy, it is open then when you leave it is shut and they laugh at the employees. I have never seen such mis-treatment of people, until I started working at Wal-Mart. If you show them policy from Wal-Mart, they tell us that it is different from store to store, show them it states Managers cannot change policy, they tell us it is an out dated book. All Wal-Mart cares about is taking the customers money and treating employee's as if they own them. UNION HELP IS NEEDED!!! One employee went in for a review and was not given a raise, but told he does an excellent job. Our store is short 8 to 11 people at the night shift and they have not given us our rotation in weekends off for the month as stated in policy for those who work thru the midnight hours. We not longer get 2 days in a row to recover from working our 5 days, which we are understaffed. They believe they are too big to FAIL. | |
| Valerie Holden | 10/28/10 |
| I recently went to the Walmart in Oro Valley Arizona. I am a landscaper and it is a very dirty job. I tell you this so you can understand my total embarrassment and anger at the following tale of my treatment. I was walking into the store after work to buy my daughter a new phone. There is a greeter at the door and as I am walking in there was two or three couples walking in front of me. For every couple the greeter would say hello, good day, ect. when the greeter looked at me in my dirty, just off work disarray he literally wrinkled his nose in disgust and turned his back on me. Refusing to look at me and not acknowledging my presence. I was humiliated and embarrassed. | |
| Tracy | 10/26/10 |
| Corporate,I just left wal-mart in cape girardeau mo. Iam a unhappy camper!!! medcine was missed and did not make it home with me.So i called and was tring to tell nicole what had happen she hung up on me. so i called back and i got sherri she deserves a pay raise gold starr and any thing else you can think of big xmas bonus!!!! Please Cooporate make sure you all let sherri know how greatful iam to her for helping me!!!!! GOT TO LOVE HER!!!!!!!THAT WHAT'S WAL-MART IS ALL ABOUT!!!!! | |
| VERY VERY CONCERNED LANCASTER, TX RESIDENT | 10/26/10 |
| I ONLY HAVE ONE QUESTION, WHEN HAS WALMART EVER GOTTEN INVOLVED WITH THE LOCAL POLITICS IN THE CITY OF LANCASTER??? THE LOCAL WALMART HAS "VOTE YES FOR BEER AND WINE" SIGNS POSTED ALL OVER THE OUTSIDE OF THE STORE!!! I JUST DON'T THINK IT'S FAIR TO THE CITIZENS TO DO THAT BECAUSE WALMART STORES HAVE A HUGE IMPACT ON PEOPLE. | |
| diane latorre | 10/25/10 |
| if i could give a 0 i would . ...........i was hurt at wal mart i was in a shooter when some one from behine me hit into my shooter and his boxers on the cart fell off and hit me on my back. i thought i would be ok in a few days or so. well it turned out i hurt my back more than i thought.needed xrays and carisoprodol 350 tablets andphysical therapy which did help my back. i was think full for that because i had asked my doctor if i would have this pain for ever? thats how i was starting to feel, it was not going away my pain AND i hate staying in bed resting because of pain. ......... WELL MY HURT NOW IS WAL MART NOT GOING TO PAY MY DOCTOR BILLS. ISNT THAT NICE OF WAL MART... I NEED HELP I DONT KNOW WHAT TO DO NEXT ALL WAL MARK SAID WHICH ISNT TRUE I DIDNT GRT MY BILLS IN TIME TO THEM . I HAD SO MANY DIFFERENT PEOPLE WORKING ON THIS FOR 2 TWO YEARS AND NOW ITS TO LATE. THEY SHOULD BE ASHAME OF THEM SELVES BUT... THERE NOTTTTT. COULD YOU GUILD ME ON WHAT I SHOULD DO NEXT PLEASE ANY HELP WOULD BE GREAT. ONE THING I NEED TO TELL EVEY ONE WHO WOULD GET HURT AND THERE INSURANCE DOES NOT BY ALL OFF THERE BILLS.... MAKE SURE YOU GET A LAWER OR FILE IN COURT AGANST THEM YOUR SELF I DONT WANT ANY ONE TO GO THOUGHT WHAT I AM NOW BECAUES THIS IS WORST THEN ALL THE PAIN I HAD FROM THOSE BOXERS FALLING ON ME AND THE POOR MAN WHO DID IT HE GOT FIRED. THANK FOR YOUR HELP . I USE TO LOVE TO SHOP | |
| DIANE LATORRE | 10/25/10 |
| I WAS IN WALMARK 2 TWO DAYS AGO AFTER NOT GOING THERE FOR A VERY LONGGGGGGGGG TIME .WHEN SOME ONE BEHINE ME DROPED A LADDLE THE LOUD BANG WAS HUGE AND I WAS SHOOKED AT THE SOUND I WAS SO SCARD THE GIRL WHO WAS CARRYING THE LADDER STARTED LAUGING SHE THOUGHT THIS WAS SO FUNNY WELL IT WASNT FUNNY ALL ALL ALL HEART RATE WENT SKY HIGH NEED LESS TO SAY. I TOLD THE STORE MANAGER ABOUT IT AND WHY MY REACTION WAS SO LOUD IS GOD TRYING TO TELL ME NOT TO SHOP A WALMART . I LIVE IN TX NOW HOWEVER AM FROM NEW YORK I DONT THINK THE TX PEOPLE LIKE NEW YORKERS WELL I TELL YOU SOMETHING I NEVER SEEN SO MANY PEPOLE GO TO CHURH ON SUNDAY AND LYE ON MONDAY AM NOT HAPPY SAYING THAT AT ALL THATS HOW IT FEELS LIKE IN MIDLAND TX ITS SAD HOW EVER I HARDLY EVER SHOPED I9N WAL MARK IN NEW YORK HERE IN MIDLAND THATS ALL THERE IS SHOPPING AND OF COUSE CHURCH ON SUNDAY MORNING I DO GO TO A GREAT CHURCH I WOULD LIKE TO INVITE YOU ALL TO ST. STEPEN CHURCH WE HAVE THE BEST MONSIGNOR BRIDGES THERE WHEN YOU GO TELL MONSIGNOR BRIDES THAT DIANE AND GOD INVITED YOU T5O HEAR HIM SPEAK HE IS THE BEST I EVER HEARD GOD BLESS US ALL MONSIGNOR GETS 100 STARS | |
| Katie | 10/25/10 |
| I am very unhappy with Walmart. I went for a job interview on Friday, and their computer crashed and I was asked to come back today Monday for a job interview. You would think that they had everything ready for me since it was my second time having to come back, but of course not in fact quite the opposite. They actually lost my information, oh and of course the manager is on vacation so I won't be able to talk to anyone until Monday of next week. I feel like they are playing with me. If this is how they treat people trying to get a job for them, how do they treat their workers? I am now so fed up that I am not trying anymore, and on top of that I figure that they have lost me as a customer as well. | |
| anonymous | 10/24/10 |
| i agree w/alot of other wal-mart assocs. mgrs are true a**holes.in my case, i was hired on as an unloader. the job was going fine,i liked it and the crew that i worked with. a couple of months into the job,i had babysitting issues, and could no longer work the 4pm-1am shift.i spoke w/the store manager and the asst store mgr about my situation. they said give them a couple of weeks. okay couple weeks go by i follow up w/the store mgr,now he tells me that i need to change my career preference on the wire, mind you, he didn't say that 2 wks earlier. i do that. a week or so later, a co-mgr comes to tell me that i am gonna be moved to the inventory team. sounds good 7am-4pm shift, can be at home w/my kids after school,sweet!--NOT!!! about 3 wks later the asst store mgr calls me into her offc and tells me that im not doing a very good job on the inv team.she says to me"either you go to cashiering or i terminate you", i needed my job,so i am a cashier now. a week or so later i check my online schedule, i am not scheduled for the next workweek at all, and the week after i am scheduled for only 4 days on guess what shift yep, 4pm-1am.seems to me that the b**** is trying to get to quit, since she doesn't have grounds to fire me.i will be calling home offc monday morn. | |
| Fred Mitchell | 10/21/10 |
| Dear Sir I am dis-pleased the Wal-Mart in Klamath Falls , Ore are not honoring the temp dis- cont fee for Wolf tobacco products.Either the manger is not up on this, or its plain greed. | |
| Kim Johnson | 10/21/10 |
| Dear Walmart, I'm pleading with you to provide us customers with more products that are MADE IN AMERICA! I am sick and tired of seeing almost everything in your stores that has labels that read MADE IN CHINA, while millions of Americans are out of work! We Americans helped make Wal-Mart the company it is today, we now want the same respect, please change...BUY AMERICAN PRODUCTS and help hard working American companies and their employees get back into the business of doing business and selling quality products to us! Thank you and God Bless America! | |
| | 10/21/10 |
| Hi My name is Crapp on Me and I work my butt off at Wal Mart have for almost 6 yrs. I helped open my store and workded very hard. I love my Job and my Customers and most of the employees and most of the mgrs. but its appualing to be crapped on every day. passeed over for promotaions. raies transfers. i need my job so i tough it out every day. I give 110% everyday in every way. Its not just a job to me but part of my life. Respect and Trust and Honor is out the Door. I Guess You have to lie steal cheat be lazy and un ethinacial to be appreciated to work at wal mart. Thanks God i wasnt raised that way. | |
| u i sarnia | 10/20/10 |
| did not even work there for 2 weeks, got mistreated right off the bat. no wonder why they can`t keep employees. do not recommend a career at walmart!!!!!!! | |
| Kelly Miles | 10/20/10 |
| Walmart is a very poorly managed corporation. They wrongfully terminated someone whom I know, then they after doing that, did not want to pay unemployment. They terminated him for working off the clock, then they did not want him to pay him for the hours that he was working off the clock. The gentleman took it to the US Department of Labor, he has a case. Then they told unemployment and the department of labor to many stories, finally unemployment told them, you have 5 days to come up with the proof, of course they had none, so they called the gentleman to come back to reapply, it is 3 weeks to the day, the poor guy is still unemployed, they gave him his new title, his hourly rate, he took his drug test, and background check, well the way they continue to stall things is we are waiting for your background check to come back, another 3 weeks have passed, guess what, when he calls to see what is taking them so long, they said, oh on Tuesday we sent you a letter, and if you fix this you can be rehired, hahaha- they sent it to an address that does not accept mail, they had the correct PO Box to send the mail to, guess what, he 8 days later, has still yet to receive their letter. Sounds to me that they are stalling and trying to cover there poor management skills, and in the mean time, the poor guy is still out of work,and awaiting to get the letter from Walmart Corporate office so he can fix what needs to be fixed so he can become employed again. Wow, and poor guy, if he would have refused to go back to WalMart then, they would have told unemployment that he refused this way, they could weasle their way out of paying unemployment. This crooked organization needs to be closed down. They are way wrong the way they play their game against their own employees, and they are becoming known for treating their employees terrible, as well as for ripping their employees off, and not being fair. I plan to sue them, and will do every single thing in my power to make this particular situation become excellerated and hoping a top knotch attorney reads my letter. Please feel free to contact me at saletime2001@yahoo.com | |
| Marvin Farmer | 10/18/10 |
| I decided to purchase a walmart money prepaid card, to put money on the card for "mad money" reasons. well it is a nightmare. I purchased the card back in September and put 60.00 on the card. Then I put the card in a bag that i totally forgot about because i was moving. A couple of weeks later I could not find the card so i contact the Walmart money card customer service. That was another nightmare. I thought I was in India. The customer service department always have someone on the other end the sounds like Bendem like Beckem. They are very carmly telling you the money is transfered to the new card and you just need to change your pin. when you try to do that you get the pin is in valid. I am a patient man, but after trying to get my little bit of money off the card and continue to get declined. It can be a little overwhelming. Each time i get someone on the phone that said the card is good and you can use it. Ha that is a big NO NO. They have charged me 3.00 maintenance fee so the money went down to 57.00 then they allowed me to put 10.00 worth of gas in my vehicle. That put it down to 47.00. All i want is my 47.00 off this card and i will never ever use the card again. This is the worst experience i ever had with walmart. The sad thing is the customer services on the phone can not help and the walmart customer services are unable to assist me as well. I will make sure all my friends and family know about this experience with the walmart money card. | |
| Dissatisfied in Ohio | 10/19/10 |
| DO NOT ORDER FROM WALMART.COM AND PAY FOR OVERNIGHT SHIPPING AS YOU DO NOT GET IT OVERNIGHT. MY THOUSANDS OF DOLLARS THAT I ORDER FROM WALMART.COM EVERY YEAR WILL NOW GO TO TARGET AND ALL MY 700+ A MONTH GROCERY SHOPPING WILL NOT BE FROM WALMART ANYMORE. I MIGHT BE A SMALL FISH IN A BIG POND, BUT WHEN YOU LOSE A LOT OF LITTLE FISH YOUR BIG FISH STARVE! | |
| Tish Strom | 10/19/10 |
| I am so VERY VERY VERY DISAPOINTED I have been shopping online at walmart.com I ordered a NB snow suit and keep getting the wrong item shipped to me so I ordered it again and once again they assured me that the correct item was comming out but the wrong item arrived at my house once again. So they told me that they were going to escalate it to another department who would contact me in 3 days which and not to do any thing with the 2 wring items that i have untill they contact me. Ok well they never contacted me I called them back and they still didnt have a way to help nor get the right item out to me. I am on bed rest and dont have away to get the wrong items to the post office and basiclly they told me there was nothing that they could do I haad to figure out how to get the wrong items that they shipped me in the first place back to them. I dont understand it's their mistake that I have two wrong items in my home and they cabt pay to have them picked up at my door. I registered my whole baby shower there I will be deleting my registry of over 150 people and I will be looking in to what can be done for the way the talked to me and the added stress that they caused me even after I relayed to them several times that I was on bed rest. God Bless. Tish Strom | |
| W1 | 10/17/10 |
| this is for Walmart corporate top CEO. i found out that today, that my finance who works for Walmart in IL got in trouble when i texted her on saturday to see how she was doing since she hadnt been feeling to well. now she cant take her cellphone into work, and she is a mother who needs her cellphone to make sure her kids are ok, and in case something happens, she needs to know right away. she is also a mother who has cancer, who needs to keep in contact with her doctors. wonder what would happen to walmart if this heading was placed in all the papers and all over the news everywhere. WALMART DENIES MOTHER THE RIGHT TO MAKE SURE HER KIDS ARE OK, BY DENING HER THE RIGHT TO TAKE HER CELLPHONE INTO WORK, AND A MOTHER WHO ALSO HAS CANCER. she doesnt work in the front of the store. if she did, then i would say ok, no texting for that time. i will be contacting walmarts HQ tomorrow. | |
| Adrian Lee | 10/17/10 |
| I have been a Wal-Mart shopper for over ten years now and recently I was banned from a location in SSiler City, NC. I have never stolen anything from anyone and everytime i go to this location I am followed by a mystery shopper named Brittany. Just last week I spent $700 in electronics and the following week I returned to purchase a movie and yet again I was harassed by the same lady. This time I videoed her so I would have proof. As a result I was banned by a manager named Phebe. Neither associate could show me a policy stating video taping. I am very dissatisfied in my treatment and will be pursuing further actions with the company. In conclusion I hope to resolve this misunderstanding in a timely fashion. | |
| penny bevard | 10/16/10 |
| I went the wal-mart in wasusa wis and bought dog treats for 7.00, Then I went to one in rhindlelander wis and for the same treats they wanted 14.99. I thought they pricing was suppose to be the same? The rhindelander prices are very high to other wal-mart stores. | |
| Reg W | 10/16/10 |
| I have ordered pictures twice, once to be delievered to my home, and once to be developed at my store within an hour. First, my pictures were NEVER delievered to my home, second, now my order is NOT EVEN showing up at my store. I am getting very upset and frustrated because I needed these pictures by a certain date and I trusted that Wal-Mart would be able to get them to me when I wanted. I do not want to pay $.28 per picture to have them instantly developed because I have 50+ pictures to be developed and that is a tad bit expensive. I have been very upset and very let down by Wal-Mart, I give them my business for just about everything and have never been let down till I deal with the Photo Center. If there was somewhere else I could go...trust me I would...but nowhere else in southwest Virginia has this type of service available...I am VERY VERY VERY upset. I too, like someone else on here put....wish I could give 0 stars. | |
| Ruth McHugh | 10/14/10 |
| I ordered my perscriptions and was told it would be $10.00. When I received it it was $154.62 and they won't back up thier statement. They did the same thing on my last refill too but they refunded the difference. People beware!!! They get you in your pocket without you knowing. Will not get meds from them anymore!!! | |
| Sharon | 10/14/10 |
| I just want to say the sad thing here is you say save less at walmart but what you didnt take into consideration when you decided to pull layaway from the people who really relied on this to do there christmas shopping so there kids could have the things they wanted.What you did was say oh well you didnt take anyone into consideration but walmart.I just want to say it wasnt like you were loosing money if you had to put it back it still got sold.One thing I have learned is walmart is for walmart and screw everybody else.I dont shop much at walmart I really perfer target they have better quility clothing and furniture I my pay a little more and that dont bother me.Not everybody makes what the higher ups make every year some people have to live on a budget and they relied on the one thing you offered.I used to work at walmart not I drive truck making great money.The other sad thing is the people that drive for you are not friendly at all and they drive like aholes to.What a sad company this has become. | |
| Anna Nagy | 10/15/10 |
| On October 13, 2010 I took my 1984 Honda Accord to WalMart, Bellingham, Washinton to have the oil changed in the car. I went directly from WalMart home. I started applyin armorall to the black trim on the car. At this time I noticed that the from hard black bumber on the passenged site was damaged. While they had my car they must have backed another car into it. To try to hide the damage they painted the bumper with some sticky black substance. Also when I looked at the Service Order I noticed that they put only three quarts of oil the car. My car taked 3.5 quarts of oil. I had to add to it more oil to bring up to full. I am 80 years old, is this the way Walmart operates? Trying to cheat a customer for a half of quart of oil? And what about the damage to the car? I am away from home at this time, but will be returning hom next week, when I plan to question the Manager of the Automotive Service section of Walmart about the above. I am also writing a letter to the Attorney General of the State of Washington, Consumer complaints department to bring to their attention this matter. | |
| ms breedlove | 10/14/10 |
| my fiance has cancer and i was searching on the internet for resources for cancer patients and survivors.i came across a web page that walmart was donating 250 dollar cards to cancer patients .well we have filled out the required applications and he has not gotten his card.we didnt ask for it specifically i just came across it that they were donating there cards to cancer patients and survivors.well he is a survivor thank god but they never did send the card. whats up with that? peace | |
| arsha lando | 10/12/10 |
| I was recently fired from my job with walmart after 7 years. I love the employees, they where great! I have to say that store 613 in Ormond Beach Florida deserves kudos as well as bonuses (I said employees). I spent seven years treating people with the upmost kindness and respect. The customers that complained because they are so spoiled they can not think for themselves or just wanted something for free. I have seen them bend over backwards to help people. However management has taken a turn for the dump, They don't listen to there employees and are not following there own rules, respect for the individual and open door policy. I have always been a concientious employee and followed my employers rules but over the past year it has became obvious to me that they have been getting rid of there full time employees in a very devious manor. I am one of them. I had no previous coachings or negative comments on my record and have always helped other associates. Our new manager however has coached me 4 or 5 times this year. 1. she did not like my body language? and she did not like 3 other associate in the same offices body language. 2. I was ill with the flu, she sent me home after a week, I went to the Dr. and got anibiotics and a Drs. note while at the pharmacy the District Manager called in for me after commenting how sick I was, after returning to work 2 days later they tryed to coach me,3. She did not like my shoes, had to buy 2 pair before she was happy. 4. didn't like my comments on the monthly improvement form, tryed to make a copy to protect myself, she coached me for that.5. She asked me to leave a customers money in the register as cash instead of refunding the customer, I said no I will not do anything unethical. So who got fired? ME. I would say I was set up over the past year, wouldn't you. And then they put down misconduct. Not true. I am still fighting this and have contacted corporate office and the district manager. I am now after 6 weeks still trying to get my 401K transfered, have lost all of my insurance and have been struggling to get unemployment and food stamps and looking for jobs when they put down misconduct on my file. They have no idea what they are doing to good employees. They call this the "New Walmart". I call it something else. I feel sorry for a company that calls this "Business as Usual". I do know that God will provide and maybe he has a better plan for me. They did however say that I could be rehired after 6 months. I had some medical tests set up before I was fired and lost my insurance, I am the sole provider in my home which I am struggling to stay in, I also helped my children and grandchildren with my paycheck that they juggled to suit themselves by cutting hours and making people work in other departments, threatening them if they did not they would loose hours.As a single person I felt like I was trapped, I started as a full time employee and ended as a part time employee at between 30 and 35 hours a week, barely enough to live on. Nothing left over for clothing or going anywhere. This is there way of keeping there employees poor and getting the most out of a few people instead of hiring enough. I don't think I want to go back to a company that does this. People "HERE" need jobs that they can support there families on. Not part time hours as Walmart needs them. Everybody was exhausted with there crazy computer generated schedule. What happened to Managers actually doing there jobs? I will be taking my unemployment benefits and shopping on the local economy thanks! They may have good prices but I would like to see our economy grow. | |
| former Walmart Associate | 10/12/10 |
| Hey Walmart, just to let you know, no one likes the computer generated schedule, its bad for peoples health. You should listen to your employees, some of them have to take medications at a certain time, are diabetic and have to eat a a certain time or have family obligations and take jobs schedules that fit there life. Walmart should not be influencing peoples lives that much.You don't bite the hands that feed you! Not everyone wants to work 5 days a week for 4 hours and come back at another time during the day or night. Some people go to college or take care of family, or have second jobs to support there families. There are people who want to work full time and people who want to work part time, there are people who like to work nights and people who like to work days, There are people who would rather work just weekends. Why do you think it is your job to decide this for them. How do I know this? Because I listen to people "What a Concept!" Do you think someone who applies for a job in the Pharmacy wants to work in retail, or the person working in seafood wants to work in tire and lube. People take jobs because that is the area that interests them. That is taking cross training a little far just to save from hiring enough employees. Walmart has enough stores give some other businesses a break. I used to think that they were trying to help people keep there jobs but found they were just controling everyone and greed. | |
| Springville New York store | 10/11/10 |
| 0 star rating........You fired my dad and set him up to fail on purpose in order to fire him.......that csm Mike is the one that needs to be fired......he has no right to manage people or the no how to.....when you have to put people down make them cry,withhold raises, increasing the work load knowing no one could physically do it and especially a 60yr old, making him nervous, calling him throughout the night really mean saying where are you, yelled at him in front of customers(even after the customer would say that was wrong),saying he doesn't do a good job.....when in fact a good manager would be right out there doing the same job as employees to make a place function as a whole, making him follow him to the office not even allowing him to speak and if he even tried he would say your arguing with me, that wasn't the case at all he needs to look in the mirror because everything he accused him of he is...... argumentative,you just lost a good dependable employee........but he is not done yet hopefully the labor board and a class action suit is needed because it is against the law to work in a hostile environment and be bullied on the job..... | |
| Bobby A | 10/7/10 |
| The store at Frankford Rd and Marsh Ln in Dallas TX sucks - it is dirty filled with wetbacks that dont speak english and can not help a customre find anything. Very unhappy customer who will NEVER walk back into another walmart im going to Target and Kmart from now on. WALMART SUCKS and only hires illegal wetbacks. | |
| Doug Klinger | 10/7/10 |
| I just recieved the new Walmart circular in the mail and am very offended. I am a Disabled American Veteran and can not believe that Walmart can stoop so low as to sell the Medal Of Honor game. I find that very offensive and Walmart is taking the position of dishonoring the American soldier and veteran that defends the freedoms that your company has today to operate in a free enterprise system. Your company should be ashamed of itself. All you care about is profit. Your company could not carry this item and still make plenty of money. Don't tell the veterans that your company is all about Americans and cares about our nation because this proves you do not. | |
| Mike | 10/6/10 |
| Customer service is a thing of the past at Walmart store 2599 in San Antonio,Tx. Recent visits ranging from the pharmacy to walking out the door have lead to shopping at stores just as cheap and using the convienience of mail order prescriptions. | |
| Anna Bayganyo | 10/6/10 |
| I wrote to Wal-mart Ethics Department in July 2010 of two employees dating eachother I have evidence anyway we're now October 2010 and nothing has been done or said to me other than" Thank you for contacting the Global Ethics Office. This investigation is still ongoing. Due to the company's privacy policy, specific information regarding the investigation cannot be released". Very impatient here I guess what the Customers see or state does not matter!!!! | |
| william stewart | 10/6/10 |
| I'm used to work at walmart for 7 years from 1997 til 2004. As overnite maintenace For taking care of restrooms in old store, I knew two employees were horseplaying so I keeping on working they were treating like a sh**t! But I told store manger these guys were hrassing me they don't believe me. These guys acting like a idiot and til 2004 they let me go coz I got fired from store manager shawn campbell . Coz I had complaint from employee that using profanity language. I said no I ask store manager who told you that? He wouldn't tell me who i said I know who tim and robert were harassing me shawn 's eyes were wide open. So let me go he warning me if you tresspassing store property I will call the police. Now I'm customer shop at walmart last month your men's restroom is dirty, walls and floors and door are dirty I don't give a crap and you do better than that. Or I won't go the restroom at all your walmart supercenter is SUCKS!!!!!!!!!!!!!!!! | |
| walter j. howell sr. | 10/5/10 |
| let me tell you about my experience with Wal-mart.com.I purchased a laptop computer using my Wal-mart money card. was having difficulty and a customer service rep. from Wal-mart .com assisted me with the order.at the end was not able to process order.my card was charged and was told balanced would show correct in 3 business days. 10 days later hours on phone and am unable to resolve problem and get my money credited back to my account. there is not a method in place to talk to a human using Wal-mart money card.your system is broken and needs attention. have been part of the Wal-mart family and a loyal customer for 30+ years.I know this is not the way businesses become as successful as Wal-mart has become.lets hope this area receives the intervention it needs to correct very poor customer service i have received. | |
| margie nix | 10/4/10 |
| wall-mart in Waco Tx is a very dirty store they dont have acashier that really knows what she is doing they walk off whentheir waiting on you you have to go over your recepit they always charge you for something you didnt buy maybe you tell them to do that . I wont be going to wallmart again and i will tell people to watch the cashiers iwish you would close every one in Waco Texas | |
| stockman dale | 10/2/10 |
| hi i work at 1490 walton i was thinking why don,t use solar panels to save eletricty and and wind generator im pretty sure you probley save 3000 or 5000 dollars not spending on eletricty a month ya might cost lot to do but it help make world more better and greener | |
| DOROTHY NAGEL | 10/1/10 |
| SEE THEY CUT ME OFF-AND IF THE WEB ADMINISTRATROR DOESN'T LIKE YOUR COMENTS YOU WON'T FIND OUT WHAT IS REALLY GOING ON i SAID IN THEIR GREEDY LITTLE POCKETS. I ALSO SAID THAT WALMART HAS TO REMOVE OUR U.S.A FLAG THEY ARE NOT PARTIOTS OF THE U.S. WHAT DO YOU THINK | |
| Dorothy Nagel | 10/1/10 |
| Is there a 0 for stars ? SHAME SHAME SHAME WALMART- EVERYONE READ TODAYS HEADLINES ABOUT WALMARTS FUTURE HIRING. THERE ARE PEOPLE STARVING FOR JOBS HERE IN THE U.S. TRYING TO SURVIVE TAKING CAR OF ILL FAMILY MEMBERS WITHOUT THE MEANS TO DO IT AND YOU IDIOTS..YES IDIOTS FOR NOT BEING ALLOWED TO REALLY ACCUSE YOU OF WHAT YOU ARE, IS GOING TO HIRE TONS OF PEOPLE IN THE NEXT COUPLE OF YEARS-SOUNDS GREAT FANTASTIC WALMART--AND THEN READ THE SMALL PRINT..IN INDIA AND A FEW OTHER GLOBAL COUNTRIES.. COME ON WALMART I HOPE SAME IS GOING TO RISE OUT OF THE GROUND AND DEAL WITH YOU..INDIA WHAT IS THE US THE NOW 3RD WORLD COUNTRY ? HEY C.E.O. ARE YOU AN INDIA INDIAN ? YOU DON'T EVEN CARE WHAT OR WHOM YOU HIRE HERE IN CHICAGO AND YOU TREAT YOUR EMPLOYEES LIKE CRAP-SO MUCH FOR NON UNION JOBS AT WALMART BEING BETTER. CEO- YOU MAKE ALL OF THIS MONEY SO YOU DON'T GIVE A DAMN..I FOR ONE WILL NOT BE SHOPPING YOUR STORE TO SUPPORT INDIA OR YOUR GLOBAL PLANS WHILE WE ARE ALL STARVING..EVER HEARD OF DESCRIMINATION ? EVERYONE READING THIS-ARE YOU REALLY GOING TO SUPPORT THESE FOOLS AND THEIR PLANS FOR SLAMMING ALL OF US TO THE CURB FOR A SUPPOSED SALE ITEM.. DO YOU EVEN KNOW WHAT A SALE IS BROKEN DOWN-IN ALL RETAIL ? A PRODUCT IS HIKED UP 400 % TO THE CONSUMER THEN THESE RETAILS DIVIDE THE SUPPOSED SALE TO 200 % MAKEUP AND SAY SALE XX% OFF AND THEN DO IT AGAIN AS A SUPPOSED ROLLBACK OR GIFT FOR BEING A LOYAL IDIOT TO SHOP THERE..THAT IS WHAT A SALE IS AND OH, SEE WHAT IS LEFT AFTER YOU BUY INTO THE 25 % OFF CRAP ? RETAIL AND ESPECIALLY THE DISCOUNT STORES GET A 200 % PROFIT INCREASE AND THE BIG CEO GETS EXTRA POCKET MONEY TO SPEND IN INDIA ON HIMSELF AND THE OTHER GLOBALS HE HAS ALL READY TO BUILD..HOW MANY RUBLES DO THEY GET 2 PER HOUR OR DO THEY GET U.S. EQUIV. UNION PAY BECAUSE IT TRANSLATES CHEAPER ACROSS THE PONDS AND THE BIG GUYS GET THE INCENTIVE BONUS MONEY IN THEIR GREEDY LIT | |
| Marie Tyree McConnell | 10/1/10 |
| I order a pregnancy pillow and a pernatal listener on Thursday Sept. 30th. They both said 2 days MAX for processing. So, I figured they would ship out Tuesday. I paid for 2-3 day shipping. I'm no math wiz but that would make the latest date Thursday, Oct. 7th! I get my confirmation e-mail this morning and it says they will be here between Oct. 5th and the 11th! How is the 11th even close to 2-3 day shipping? I called the corporate number and 1-800-Walmart. Both of them told me they could cancel my order but that was all they could do. Are you kidding me? I'm paying for 2-3 DAY shipping and my products could take 7 working days (10 if you count Sat.'s because the mail runs on Sat.)! What a rip off. I will never order anything from Walmart and expect it to be here on time. I wanted my pillow for my trip to Florida. My pernatal listen was for my parents to hear the baby's heart beat. Now, they might miss out on that because Walmart can't add! I shopping at Walmart to make my life easier... not cause more stress. I should of just paid the extra $2 and bought the prenatal listener at Target! Then I'd be able to share my childs heart beat with my family! Customer service is a joke. I've seen more alert and helpful people working at a retirement home. | |
| June Davis-SoCal | 9/30/10 |
| I am a part of thousands of Pentecostal women, who don't wear dresses above their knee or neck lines down to their navel.We don't wear jeans or shorts. This is not in certain walmart but all of them. There is very little in the way of clothing that we can buy. There are many ofcourse that buy elswhere.Because of this, new clothing stores are developing to meet the need. Walmart is a hugh business,but somebody doing the buying has their eyes closed or don't care.- | |
| johnpearson | 9/29/10 |
| I PURCHASE A FLAT SCREEN TV FROM YOUR STORE IN CA.THE PANEL WENT OUT I HAVE A WARRANTY ON THE TV.ON 8/20/I CALLED THE WARRANTY DEPT. THE TOOK ALL MY INFORMATION, AND SET IT UO FOR A COMPANY NAME SO CAL TECH,INC THEY CAME OUT AND PICK UP THE TV. AWEEK WENT BY I DIDNT HEAR NOTHING I CALL THEM THEY SAID THEY COULDNT GET PARTS.I CALL THE PRODUCT ASSIT DEPT. THEY SAID THEY WOULD SEND ME OUT A CHECK TO REPLACE IT.I SAID FIND IT HAS BEEN 3 WEEKS I HAVE NOT HEARD SHIT EVERY TIME I CALL I GET THE RUN AROUND ITS IN THE MAIL .I CALL THE CORPARATE OFFICE THE SAME THING I SPOKE TO A SUPERVISOR NAME SARAH FROM YOUR CORP. OFFICE WHO HAS THE CUSTOMER SERVICE SKILLS OF A PITT BULL.ALMOST EVERYTHING IN MY HOUSE IS FROM YOUR STORE FROM HOME THEATERS TO MICROWAVE DOWN TO TOILET PAPER I LOVE YOUR PRICES.AFTER THIS SITIUATION AND THE WAY I HAVE BEEN TREATED.I PROMISE U I WANT EVER STEP FOOT IN YOUR STORE AGAIN. AND THATS A PROMISE FROM A FAITHFUL CUSTOMER YOU JUST LOST. | |
| Tiwania S. Braziel | 9/29/10 |
| I was a ture shopper of Wal-Mart but I am nolonger a customer. You see I slipped and fell in one of your stores in Aug. I had the cliams department call me and tell me though I fell in your store do to someone spilling something that it is not my falt nor Wal-Mart's I am still hurting I have medical bills due to this fall. I was embarrassed that other shoppers seen me fall on top of the pain I'm not one of those who just want money I want someone to care and take care of a customer I worked as a teen at a Wal-Mart and at that time customer service was important we went out our way to make them come back. I know that I'm just one person it will not break you but I did love wal-mart and now I feel like I just don't matter and it realy hurts to know that I'm not important to you!!!! I do have to pay my medical bills if there was a way for someone to help me or help me understand how you not sopose to take care of a fallen customer..... IF you care EMAIL ME AT:annie.may30@ymail.com | |
| James | 9/28/10 |
| I'm sick of all the disappointment in Illinois. I cant even get a job at Wallmart, were they hire the mentally incapable. Or maybe it's because I'm not black. and don't give me that crap, I do in fact have no other choice but to shop there and that's every few days. I have only seen four white people working there. One was a hireing manager named "Jackie". I've only been able to speek with her for a moment but I told her I was trying to get a job there and it wouldn't be a problem for me to get to work bacause I literally live down the street. She said all i can do is put my application in on the computer and then ran in the back of the storewere i could not follow.It was rude and it came across to me that I don't even have a chance. Just so you know, I've put my application in their computers for over nine months and kept updating it on time and I even have friends that work there, but they're black.I'm stating this about the country club hills location. I know iI wont be contacted back so I'll just say you all suck ..... | |
| Leila | 9/24/10 |
Hello, Walmart has been having a problem with their credit card machine, and everytime they do we have to get cash, but is it free to get cash no it is not I was charged this last time 3 dollars 2 by the bank in walmart and 1 by my own bank for using a foreign bank what is someone suppose to do leave their groceries and look for their own bank. When this happens Walmart needs to give customers a gift card of the amount they had to spend in order to get cash and buy their groceries or what ever they are trying to purchase from walmart. And it is not just one walmart it is all of them. Thank you From Oklahoma | |
| Walmart thinks I'm a dog! | 9/24/10 |
| As an employee with a disability, who is jumping through their hoops, Twice now I have been screamed at and talked down to by the store manager. Despite the 3 basic beliefs #1 being RESPECT FOR THE INDIVIDUAL!, They have none, they could care less because they are all high and mighty in their position as a manager. Well I'm not a dog despite what Walmart thinks and I will not tolerate being disrespected because the fact is they are not God and they never will be and no matter what if you cant respect your employees then you don't deserve a job! Some people just let things go to their head. I'm doing the best job I can and getting paid $7 whopping bucks and hour plus a quarter! While they sit back and play on computers all day and occasionally walk around and earn lots of money! Well good for them! I still deserve respect! I'm doing $7.25 worth of work per hour, exactly what I'm being paid is exactly how much work they get! PERIOD! If Sam Walton was still living Walmart would not only NOT be this way but these cocky managers would be out on their butt and out of a job! | |
| Sofia del Valle | 9/24/10 |
| The costumer services that you'll provide is HORRIBLE no one cares that a costumer hurt her self in the store they dont call even when day say they are gonna take care of the case..... is we have to call and call and when someone takes care of the call they give you actitude sooo im sorry but i have never have this type if problems ... i try to do this the right way with out having lawyers but now im really contacting my lawyer and we will seatle this in court!!!!!! is insulting that a costumer that goes and spends her money there has this type of services!!! | |
| George Davis | 9/24/10 |
| hello my name is George Davis and i am a resident of Cleveland, Ohio, i was at your wal-mart store in north Olmsted, about a month ago and when i got to the store i had been anticipating on getting the cell phone which is a unlocked cellphone that can be used world wide but when i got to the north Olmsted location and asked a rep in the electronics department about the phone they looked at me and laughed so i had them ask someone who was more familiar with the cell phones in that department so when they asked around everyone they asked thought it was a joke so then it wasn't about the cell phone anymore i was being looked at like i was a joke and i did not appreciate what happen so i came home after finding out that the store did not have the phone that i wanted and neither did two other stores have the phone either, and was also told not to believe what was on the website by a employee of your company because 90% of the merchandise advertised on the web was not in the store i went home and wrote a letter to corporate office and received a response two weeks later from a woman who thought i was at the steel yard comings store and i had to correct her and let her know which store i was originally at for her to tell me that she will look into it and get back two me, which would be now today which is the 9/23/2010 at 7pm i received a call from a fellow named Mario who works at the brook-park store who once again did not know what was going on and had the nerve to tell me that the phone that i was looking for was at the steelyard store and saying it was nothing that they could do for me and that if the problem arise again i am to go to the manager at his store witch would be him or talk to a Marie at the great northern store and proceeded to ask me did i find a phone yet which i thought didn't make any since because i had went to the store over a month ago for that specific phone, then he also had the nerve to tell me that the steelyard store was the only store with that phone and he had just looked it up on line and it is there so i asked him for a discount and he told me it was nothing they could do about giving me a discount so after i spoke with him and i looked it up myself it was not there once again so now i feel like i have been made fun of three times once from the store employee and once from the corporate office who told me i would receive a call from the store manager and once from the wrong store manager who told me the phone was at another store and he didn't even know why he was calling me so now i would not like to purchase the phone i would like for wal-mart to offer it to me so i can go to the store and show it to the ones that work there for them to see that i was not joking about that because i need a phone for work... so yes i would like a return phone call from wal-mart and yes i would like to be offered a wal-mart gift card or the phone that i was looking for or something so please tell me what Wal-mart can do for me? | |
| louis travers | 9/23/10 |
store # 2247 cary NC very poor service and information. Bonnie did page a CS person but no one responded. chapel hill rd store morrisville NC excellent service from Brianna who assisted me and replaced the batteries in my 3 watches and for other customers as well. I am a Wmart stock holder and Brianna is a true asset. You need individuals with her personality and skills training workers as to how to greet and treat customers. ltravers@nc.rr.com | |
| Sue | 9/22/10 |
| I have a HUGE problem with Walmart selling Betta fish! These poor fish are kept in a TINY cup, unable to move, for who knows how long,(and I'm sure the employees don't feed them twice a day, like they should!) then if they survive until someone buys them, that uneducated person takes them home and puts them in another small container! It's just not right! There are plenty of other fish. PLEASE STOP SELLING BETTA FISH!!!! | |
| Joe | 9/22/10 |
| I would have to say the Montrose, co store is nice and clean and most employees are always trying to help. They do have some bad seeds. My problem is with customer service! I bought a bike for my daughter and 3 days after i bought it the back brakes locked up on her while she was riding and she crashed. I tried to take the bike back and they wouldn't do it no matter what so i just bought her a new back rim. I bought a sony 52" tv and paid an extra $200.00 for the warranty. $1700.00 total. So now i have the one year manufacturer's warranty and an extended 2 year warranty threw wal-mart. Well my Tv took a dump so we called wal-mart and they had repair man out 4 days after. He showed up and said this tv is going to cost more to fix it then it would to replace it. So he recommended to wal-mart to replace it. That was over a month ago. I can't get a hold of anyone to find out where i stand. All i get is the run around. I guess i'll just have to get a lawyer. | |
| Nakita D. Freeman | 4/19/10 |
| I am very disappointed and discouraged from shopping at any of your Norfolk, Virginia Wal-Mart’s. Observed disappointments at one or both of the locations the store is dirty. The restrooms are very unsanitary. The customer service is unfriendly. The cashiers speed at checkout is below standard. Aisle crowded with shelve items.WIC item are often out of stock. This is in comparison to the College Dr. Wal-Mart in Suffolk where I reside. Friendly cashiers, shelves are stocked, restrooms are clean. | |
| Michael Barnes | 5/26/10 |
| I just had my Wal Mart money card Visa debt wiped clean of $500.00. It was all the money I had. Now the credit card company wants me to send them a letter disputing the charges on my card. This is not an isolated case. Several people have informed me that they quit using the card because of the same problem. Now I am going around and letting people know what happened to me. You would think that with as big as Wal mart is that the protection on there cards would be better. I know that I will be talking to a lawyer about this. | |
| Harve B Thorn III | 6/7/10 |
| The Walmart Super Center on 6th St in Fayetteville, AR has promised for more than one year to have parking for scooters (I have a Vespa) It has not happened. I have talked to the manager and the assistant manager last summer. (The assistant manager told me that I was being unreasonable) I have waited until now (>1 yr later) to comment because I wanted to give "them" (you?) time to act. Thank you. Harev B Thorn III | |
| slim | 9/8/10 |
| why is the wal-mart in sierra vista profiling people. it seems like they don't like black people (men). | |
| j. d. harkings sr. | 9/15/10 |
| my wife has a wal mart credit card and had one for me also. I only use mine for gas at any was mart i happen to be at. The card is getting old and will no longer work at most of the pumps. I called the number on the card today and told the person that answered i needed a new card. They confirmened our phone number and i read the number of the card to the person . She then said she wanted to talk to the primary holder of the card. I said I am the one that pays the bills and do all the paperwork at my house. this idiot at the other end kept insisting she needed to talk to my wife. I sounded like some rag head on the other end and i told her, i am sending your dam card to the main office and cancelling any buisness my company has with them. you lost a big slice of money wal mart. | |
| cathy williams | 9/15/10 |
| in 2009 i was issued a walmart credit card, i used it paid it off and had no need to use it for a year. two weeks ago i purchased a computer (oh forgot to mention creditline was either 41 or 4400.00) the computer did not meet my needs so i took it back, no problem. the computer cost 651.00. now 2 weeks later i go to purchase a television for my daughter and im told my credit limit is now 124.00. i called to find out why and was told it was because i did not use it for a year which i find to be b.s. i want to know why just 2 weeks before when i brought the computer my credit was still high. i feel this is not fair . its seems funny the day after i returned the computer my credit limit dropped to 124.00 WHY DIDNT THIS SHOW UP WHEN I BROUGHT THE COMPUTER. I think the walmart corporation should look for a new credit card company to represent them. i have had 4 credit cards for 20 years and never once has my limit dropped because i did not use it for a year. lesson here stick with the credit company that has been loyal to you over the years. remember walmart credit card company the economy is bad out there and karma has a way of working its only a matter of time before the masses catch on to you . 4400 one week and 124.00 the next you should be ashamed of yourself i personally think this is spite work because i returned the computer. | |
| Darrell Palmer | 9/16/10 |
| I am a retired senior citizen, 68 years old. I recently got a PC and Im trying to learn it. I shop regularly at the Asheboro, NC store which has just been remodeled,I like the wider aisles but that is all. The merchandise has been scrambled, gets moved at least weekly, and many of the brands have been dropped. My main complaint is about your scam of offering chances to win 1,000 dollar Walmart shopping cards. I should have known better. Stupid me clicked on the ID number and now I am getting emails from inumerable companies offering all kinds of stuff that I wouldnt take as gifts. This is a small town and I feel we are held hostage by Wal-mart since it is 25 miles to a Target, Kohls, or K-mart. The two towns nearest us are Siler City and Randleman, guess what? They both only have Wal- marts too, no other discount stores. The people who work at this store are very nice, they must be patient too because they hear this from a lot of people. | |
| Deborah Toth | 9/19/10 |
| I worked for the Ellicott City, Maryland store, I was a hard worker..that doesn't matter ...they have rules and regulations but they only apply to concern people... as a cashier, the longer your are there the quicker you should become not the case..the longer the cashiers are there they become slower and work oh so hard on not working..so what does Wal-Mart do they hire more cashiers, who watch they other cashier and how they work and they do the same...recently an Afro American made himself store cards($1,200.00)and they did nothing to him, of coarse they let him go but no charges were filed and he had been doing this for a while...why was he charged? The cashier LaTrayce has been missing lots of time, she should have been written up, but CSM Ms. Tiffany has covered for her...when reviews are done, well lets say Ms. Tiffany has helped her keep her job and she get that raise that's not deserved...If you cause a loss to Wal-Mart they want you to pay it back, but not cashier Nuzrat when she was caught selling cigs to a minor and the store was fined $250.00.. she got her job, never lost at status or paid Wal-Mart for the fine,maybe it was the people she knew in HR and Loss Prevention | |
| Julie Wiley | 9/19/10 |
| I was won over as a Walmart customer, even though all my friends were telling me to boycot buying there. The wonderful savings I found, and the extensive inventory won me over since in these hard times, the bottom line is how much money you can save. HOWEVER, all that has changed. My local Walmart store, in Napa, CA has undergone much more than a re-arrangement of floor plan. They have completely re-thought what they stock, and have eliminated many of the various items I shopped for. In addition, they have significantly raised the prices on many of the things I would go there to buy. In the future, I will revert to my old shopping venues, regular drug stores and such, and feel I'll do just as well looking for sales and specials elsewhere. The "Walmart experience" is not what it once was, a place I could find significant savings and the discovery of many an impromptu buy. I know Walmart will never miss me, just one person, but I was loyal and spent a significant amount of my shopping allotment there. Just wanted you to know, all the money you have put into your "renovation" of the Napa (Lincoln) store has failed, at least for me. | |
| Cathy Trimble | 9/20/10 |
| I cannot believe that Walmart puts its name behind straight talk. I have two phones under this service and each time that i have an issue and need to deal with Customer Service it is a problem. Walmart has outsourced its CS dept. to the Phillipines. I find this to be more than insulting considering the US is in a recession. For starters they say their hours are until midnight est...however they close at 11:45pm. I lost my first phone and upgraded to the slide a was told I couldn't keep my same number because one phone is through Verizon and the other through ATT. It is like pulling teeth to add minutes via credit card and each time you speak with a rep it is extremely difficult to understand a word they say. I am very disappointed that Walmart is so cheap that they cannot even properly train these reps. Their website has been "under construction" for months (straighttalk.com) you cannot sign in and see your usage nor can you request copies. Boost has these people beat by miles. I dealt with Boost for several years prior to moving out here in the middle of nowhere, and was almost always more than satisfied. WALMART REALLY STINKS....SERIOUSLY... | |
| Vern Z. | 9/20/10 |
| I believe Walmart needs to rethink their idea about these Big Box Stores they have and go back to the smaller, friendlier stores they once had. The smaller stores they once had were each unique in their own way. I used to go to our local store a few times a week just to walk around and see what new items they had. If you could not find a certain item or color in one store, you most likely could find it in another store. Now whether I go to the one in Orland Hills, Il. or the one in Minocqua Wisconsin its like walking into a clone of one another. In the past you could go to the one in Wisconsin and find items that had a Northwoods flavor. Not anymore! Its just like the one back home. Its a real shame! The older stores had a more friendly atmosphere. Now I only go once a month to get the basics and thats it. | |
| Dee Pierce | 9/20/10 |
| I'll be straight and to the point. Your Hampton, Va store is very dirty and unsanitized; I would never buy perishable items from this store. More important the associates, managers are not friendly at all. | |
| Dale H. | 9/20/10 |
| Calling the McHenry,Illinois Wal-Mart I made a simple inquiry about transfering me to the pharmacy department to check on a prescription. A previous call to this store made a direct transfer. This time one of there associates made it a point to rudely tell me not once but several times it was not that stores policy to do such a transfer, and to call the direct line, which she repeated about 4 times not allowing me to speak. I then requested to speak to the store manager. She was also not at all helpful and had the attitude please don't waste my time. I now doing my prescription refills thru Walgreens, and would not recommend this store as long as policy stands as is. Corporate should reevaluate how business is done at this particular Wal-Mart and address this manager and associates attitudes towards it's customers. | |
| Mary Ann Jeffries | 9/21/10 |
| I read where you are going to have stores that will help you compete with General Dollar Stores. You have enough stores in place now, you just need to lower the prices. If General Dollar stores can sell the items you handle at a lower price, you should be able to lower the prices in the stores that are opened now. I have gone to the General Dollar store only because of price. Every one I see in the store tells me they have quit buying at Walmart, because of the prices. You need to check out the prices of General Dollar, on the same items you sell at a higher price. | |
| PATRICIA ANN SHULL | 9/10/10 |
| I HAVE BEEN TO ALL THE WAL MARTS AROUND OUR UNIFOUR AREA .I HAVE BEEN TO A FEW OUT OF STATE. NO PROBLEMS WITH ANY OF THEM BUT ONE SLIGHT PROBLEM WITH THE PHARMACY AT THE LINCOLNTON NC STORE.THE PEOPLE WORKING IN THE PHARMACY ARE RUDE,NOT PROFESSIONAL,AND ALL OF THEM ARE SLOPPY.THEY TREAT THE CUSTOMERS LIKE DIRT STAND BEHIND THE LITTLE GLASS WALLS AND MAKE FUN OF THE CUSTOMERS .IT WOULD BE NICE FOR WAL MART TO SEND THEIR OWN PEOPLE TO PHARMACY SCHOOL. I SHOP AT A DIFFERENT DRUG STORE WITH LOW PRICES AND THE BEST PROFILE OF A PROFESSIONAL AND THE MOST HELPFUL PEOPLE I HAVE SEEN. NOW DON;T GET THE WRONG PICTURE OF ALL THE EMPLOYEES BECAUSE THE FLOOR EMPLOYEES AND CASHIERS AT LINCOLNTON NC WALMART ARE WONDERFUL. | |
| Joan Simpson | 9/11/10 |
| On this day of 9/11 rememberences I am amazed and appaled to find that the Walmart Store on Tyrone Blvd. in St Pete, FL did not observe a moment of silence or even have the United States Flag flying. I was told this direction has to come from the Corporate Office and that had not happened. Shame on you Local Manager and Corporate Office. It's bad enough that most products in the store come from China, but to not overtly recognize this day says that Walmart may not be the Great supporter of the United States of America. I for one will remember this in future shopping. | |
| A Former Employee | 9/11/10 |
| The Wal-Mart in Lexington, NC let me go after 2 weeks working there. They said I couldn't do the requirements of the job. They do not care about their customers. One time I needed a CSM to come and answer a customer's question. It took the CSM about 10 minutes to come and see what the problem was. The customer was very unhappy to wait that long. They also discriminate against employees with disabilities. If Sam Walton was still alive, Wal-Mart wouldn't be like it is now. | |
| David Ford | 9/12/10 |
| There are two Wal-Mart stores close to my home in Roanoke, Texas. I have always found the personnel at both stores very helpfull and the stores are always very clean. We love shopping there and the prices are always lower than the surrounding chain supermarkets. I would certainly rate them a a 5 plus. | |
| Caren G. | 9/13/10 |
| I went into Wal-Mart store in Birmingham, Alabama a month ago and have filed two complaints with their customer department and have been reassured on both incidents that someone would contact me. This has never happened and I don't know who to speak with. It appears as though people want your money, but don't want to have any communications with you. Wal-Mart has really lost its' intregity and dedication to the customers and the employees they hire in some of their stores, I wouldn't want my dog to be served by them. I truly hope that they will soon realize that the people are the reason's they have come thus far, since they speak of their tiny store when they started, people went because they trusted them, as the good says; 'trust no man" and now we all know! When people mistreat the people they depend on this is thevery. what do you think? | |
| KATHY BODLAK | 9/3/10 |
| 11 YEAR OLD PLEA FOR HELP IGNORED BY WALMART MANAGERS - This event occured at the Fleming Island/Orange Park, Florida store located on CR 220 on August 29, 2010. Following his karate class, my nephew and I spent about 20 mins shopping. I had just purchased a brand new car and the keyring still had the make/model/color on it. I had planned on purchasing a new one @ Walmart. Unfortunately, I misplaced my keys while shopping. We went to the front of the store and outside to make sure the car was there. Two (2) co-managers (Eddy & Carolyn) asked if we needed assistance. I explained the situation and asked if someone would just go out and watch the car so my 11 yo and I could look for the keys. They said "sure" so I went outside by the car and waited about 10 minutes or so, then went back into the store. I asked if they found someone to help, but they both said there was NO ONE AVAILABLE! My 11 yo was devesatated and asked if why they couldn't help. We were totally dismissed and made to figure it out without the help of ANYONE in that store. I called the next day, the store manager, Steve Adams, was not available. I asked for the asst. mgr. She came on the phone and would not give me any help or even her last name for documentation. I notified corporate, twice, and no one responded, despite the plea of my 11 year old for help. Five (5) days later, I called the FI/Orange Park Walmart manager because NO ONE, LOCAL, OR CORPORATE, returned my calls and request for resolution. He simply told me that he apologized, spoke with those involved, and then offered a $25 gift card. WHAT?!!!! My 11 year old does not need $25 to regain trust in what is supposed to be our neighborhood store. Why didn't he offer to have those involved personally apologize to me or him. Why didn't he ask if the 11 year old would like to spend an hour or so with him at the store and show what...IF ANY...ways his store associated help customers. NO WAY SHOULD ANYONE DO BUSINESS WITH THIS STORE IF YOU DO NOT ACCEPT THE WAY THIS CHILD WAS TREATED! | |
| Marlene Boven | 9/5/10 |
| I will not buy eggs from Wal-Mart again until you take steps to insure that NONE of your eggs come from the DeCoster farms or affiliates. I realize they have come from other suppliers but you have enough power to tell them to stop buying from DeCoster. I don't want to give Mr DeCoster, who is a hibitual health safety offender, one more penny of my money.He needs to be put out of business! Please publicly announce that you will not buy from his farm, directly or indirectly, ever again. I will buy my groceries at another store. | |
| Tiffany C. | 6/13/10 |
| I use walmart.com for the first time every and the walmart in our hometown screwed of the order. Got and email telling me my swingset was there and come to find out that they were missing a box. Was told to contact walmart.com to see if they could replace the box that was missing. Well then i was told they could not replace it because the walmart in my town had scanned it into there store and that it had to be there. So I called the walmart and asked to speak to a manger and he told me that the box was missing or it was mixed up in the mail. So I told him that there was no way it was mixed up in the mail, because I was told by walmart.com that you guys scanned it off your truck and it was indeed in your store. Then the manger went on to tell me that "well last week I saw someone open a swingset box, but I dont know if it was hardware or not" What kinda of idot doesnt know. So again was I told to get a refund and order another!!! Yes another. I will be getting a refund, but never again will I every shop at walmart.com!!!! What kinda of store gives or uses someones stuff that they buy. It is not right in any kind of way. I will make sure that people in my town will not every do site to store, cause the store will use or miss place there stuff!!!!!!! ONE VERY UNHAPPY COSTUMER | |
| Lori B. | 9/2/10 |
| I am writing my review mainly regarding the pharmacy in the East Peoria, Illinois store. I take 5 medications for chronic pain diseases. They are filled every month. They are federally controlled meds so I had to call around to pharmacies in my area to see who would be garenteed to carry them because without my meds, I'm in such excrutiating pain that I can't move, literally I'm bedridden without them. The process I go through to get my meds every month is quite an ordeal. First I have to go to my Dr.'s office to hand pick up the physical scripts each month, they can't be called in. ( 3 of them have to be picked up, the rest of them can be called in), then I deliver them to the Wal Mart pharmacy which then I wait to get them filled. The scripts must be filled out exactly correct or I go back to the Dr.'s office for new ones. That is a federal rule. The point is I go through alot every month to get my medicine. There are 2 female pharmicists on duty. One of them can't stand me and doesn't hide it at all. I've never done anything to her what so ever. I'm the type of person that I get along with everybody. I've never met a stranger. Anyway, this particular pharmicist makes my life a living hell! Just this month I asked for one of my meds that can be called in to be refilled. She said she would have to fax the Dr. O.K., no problem. That was 2 weeks ago and I still haven't heard if the script is ready,I went to Wal Mart to get a different medicine and they said they don't have any record of needing to do so. My Dr. is highly perturbed that I have been without my meds and he said thet did recieve a fax and approved it. There is not one nice person in that pharmacy except one lady that I think is a cashier and when we first met she and I talked about our chronic pain diseases. She is very sympathetic. I live in agonizing pain every day and the last thing I need is someone in the medical field treating me like they wish I'd never been born! And that is how she acts!!! I have tried to contact the general manager,Rex Van Reeden to discuss this with him but he makes himself unavailable. I don't think he's too worried about customer service or our problems at his store. So, the end of this very long story is.... I'm going above his head to Wal Mart corp and see if I can get anything resolved. Thank you for "listening". P.S. It took me 6 hours to type this because of my pain. Oh, I forgot to add they wouldn't honor a coupon for one of my meds after I signed up for this discount card to reduce my costs. This was after I phoned them to see if they would honor the card and coupon, they of course said yes. | |
| Crystal-Wisconsin | 6/21/10 |
| I just took a trip into the Walmart store here in Janesville, WI. I am 5 mths. pregnant and today was the second time in a month that the same janitor told me that I could not use the bathroom because he was working. The first time, I called the store to complain and the manager said he would be talking to the guy. A lot of good that did because the same thing happened once again today. Just now called the corporate headquarters and was told that if I don't receive a call with-in the next 2 days with a resolution, I should call back. I will be sure to let everyone know how this turns out. | |
| Christina m. | 8/24/10 |
I recently had a oil change done at the Walmart in yuba city California store #1903 ir so I thought. I have a 76 cutlass supreme classic first after waiting for an hour they tell ne they can't do the service because they don't carry my filter so I run to auto zone and buy one the whole time the employees are gawking at my car...so much that they forgot to put oil back in it when they drained it! I arrive at my destination the next day and my rods are knocking. Now anyone with connon sense knows that means the vehicle is running low on oil when you hear knocking. Long Story shirt they said they won't accept my claim. Even though my mechanic says it was damaged due to it having to oil...yes my motor is gone...then I was hung up on by the claims manager David...yes I said his name because that was so rude...because I asked him what was the next step I needed to rake in order to get my vehicle running. | |
| Anonomous | 8/25/10 |
| I have a complaint its how an employee at walmart is being treated unfairly and this matter should be looked in to its the Putnam CT store people should not be judged and have rumors spread around especially if they dont eveh know the person. they are suppose to be mature adults.. Your suppose to be proffectional, they are making it very hard on this individual in particular i dont want to give his/her name cause it will only make it that much more difficult. They are making statements and spreading rumors that are very hurtful and judge him/her unfairly and it is affecting him/her greatly these people are not in high school they are at a job and should keep there opinions to themselves and not make stupid remarks or rumors that will hurt a person not only in the workplace but in his life or otherwise it can really depress a person and make it hard for them to do things at work or outside of work,,, this is very unproffectionsl and i hope the matter is dealt with im very concerned for this person people need to keep opions that are based of stupidity to themselves.. | |
| DJ | 8/27/10 |
| DO NOT.... I REPEAT DO NOT BUY WALMART MONEY CARDS!!! Today I purchased a walmart money card & added all of my cash to it, expecting everything to go fine. I get back home & went online to activate it, and was told that I could not complete activation. So, I called the provided 800 #, and was told that my activation could not be completed for unknown reasons smh. As a result, I have to wait 5 BUSINESS DAYS just to receive MY money back. The customer service reps seemed to care less about my problem, and seemed to be trying to rush through the call. I'm basically stuck for a week, because that money was the only money I had. NO WORDS CAN EXPRESS HOW PISSED OFF I AM RIGHT NOW!!!!! | |
| ERICA | 8/28/10 |
| ANYGRY FORMER EMPLOYEE. MY NAME IS ERICA LOZOYA. I WAS HIRED THOUGH WAL-MART LAST YR. AT 4/14/2009 TO 7/23/10 AS A ASSET PROTECTION ASSOCIATE IN RHODE ISLAND. BUT I DID NOT LIKE THE POSITION. THEN WENT TO AS A CASHIER. I LEFT IN GOOD STANDING WITH WAL-MART. THE REASON I LEFT WAL-MART AND MOVED BACK TO NEVADA WAS DUE TO PERSONAL REASONS. I CAME BACK TO RHODE ISLAND IN JUNE OF THIS YEAR. I GOT HIRED AS A TEMP. PROBABLY AS A PERMANENT HIRED. THERE WERE SEVERAL OF US THAT GOT HIRED AS A TEMPS. FOR REMODELED. GETTING TO THE POINT. I WAS HIRED ON 6/29/2010 AS A TEMP. THEN ON 8/20/10 I WAS ACCUSED OF STEALING A MERCHANDISED. I WAS FIRED THROUGH THE ASSET PROTECTION MANAGER BY THE NAME OF BRIAN. HE ACCUSSED ME NOT ONLY IF I STOLED THE MERCHANDISE, BUT ALSO IF I HAD "FINANCIAL TROUBLES" OR SOME SORT OF "FINANCIAL SITUATIONS". WHEN I WANTED PROOF OF THE ALLEGATIONS, HE (BRIAN) DID NOT WANT TO PRESENT THEM. I ALSO WANTED THE PERSON OR PEOPLE WHO ARE ACCUSING ME OF SUCH CRIME. HE, HIMSELF (BRIAN) DID NOT WANT TO SHOW ME THE PROOF AS WELL. I EVEN OFFERED FOR HIM TO CHECK MY VEHICLE IF I SUPPOSEDLY STOLE SUCH ITEM THAT HE IS ACCUSING ME OF. HE (BRIAN) DID NOT WANT TO CHECK MY VEHICLE BECAUSE HE SAID THAT HE DIDN'T NEED TO BECAUSE HE KNOWS THAT I STOLED SUCH MERCHANDISE THAT I TOOK FROM THE WAREHOUSE WHERE I WAS. | |
| Walmart SUCKS!!!!! | 8/30/10 |
| Let's see, you couldn't returned anything without a reciept in the past without the third degree and now you can't return anything with a reciept after 90days. What a load of a crap. Store tells you to contact corporate and corporate tells you to conatct store because it's up to the manager. So, who's in charge????? I rather go to Handy Andy, HEB and Kroger for my groceries and Target for anything else. I already shop for clothes at Kohl's anyways because they are actually the same price, if not cheaper than walmart and hell of alot better quality. | |
| DJackson | 8/31/10 |
| In look for some to listen to my complaints and take this matter into serouis consideration. As I happen upon this site I came to the conclusion that is is an on going problem which to me is a BIG one Customer Sevice. I too went into Walmart was greeted with the normal Walmart salutaion but when I needed some seroius help everyone seemed lost to what customer is about. I lost my keys thirty plus miles from home. I went to the cashier whom was helping me and asked had she seen my keys she continued helping the next person and wihout looking up at me said to go to customer service.... So I did(what a joke). Long story short I went to customer service 3 times I walk he store alone five times with me and my son getting on our knees every employee. I also happen upon the manager who told me to what ten min. Not knowing that she was the manager, I went back to the cashier and asked for the manager she informed me that customer service had to call the manager and to go back to customer service now his is my forth time. The person at customer service said I told you that we do not have your key and pulled out a basket with a few keys in it and my kiss was not in it. Now I'm at a lost so I call BMW customer service to she what they can do to help me since I'm thirty plus miles from home. As I'm talking to the young man from BMW I went back to customer service and informed them that i was talking to BMW road side service and i needed the address when the other young lady working behind the counter said oh your looking for the BMW keys Miss Yes | |
| larry turner | 6/25/10 |
| i purchase a set of tires from your humboldt tenn. store. tires are defected. because i did not purchase road hazard they will not honor it.tires are separated on side of tire.road hazard is nails glass etc.this is not fair. larry.t1954@yahoo.com | |
| Georgia Hughey | 8/20/10 |
| Placed an online order for a gift card on August 9 & they said the latest it could be delivered was Aug 18. It is now Aug 20 & my friend has no birthday gift card. Sent an e-mail & got a standard answer that it should only take so much time. What good is that? Tried calling & they said my wait would be 5 min. After 15 min, I hung up. So no gift card and my credit card has been charged $100. What am I suppose to do now? How can one little gift card take so long or should I say is still out there somewhere? I need someone to tell me how to rectify this. I am not the type to let this go and will write corporate. My experience tells me don't order online. | |
| Kathy G. | 8/2/10 |
| MIDDLE ISLAND, NEW YORK I give Walmart -0 Rating. The only reason I go to Walmart is because it is the only store within 20 miles of my home. Approximately 2 years ago I witnessted a young man, mentally challenged being BEAT by the security guard and 5 other Walmart workers for stealing a breakfast bar. He was being punched in the head and back, once he fell to the ground the 5 men proceeded to kick him in his back, abdomen and head. I could not believe my eyes....for a breakfast bar! I started yelling and going between them, "you are going to kill him, stop, stop it"!! I called 911 to report the incident and waited for the police to arrive and explained the situation, such brutality was not necessary. One month ago I experienced similar situation, a woman was being beat, choke hold, punched for a similar situation by the same security guard and 7 other Walmart employees. These Walmart employees are going too far, who do they think they are....how dare they...If they EVER lay one finger on me...ha...WALMART WILL BE IN COURT FASTER THAN I CAN SNAP MY FINGER!! Such Brutality is not necessary!!!!!!!!! | |
| Joseph trudel | 8/5/10 |
| I applied to the walmart in Ocala FLon SR 200, I was offered a job past my drug test past my 3 interviews and was waiting for my background to come back, I told them up frontI had a felony for driving on a suspended lic. I did not get the job because of a 1994 incident, 26 years ago.....I can not beleive that walmart would turn down a truely dedicated to be employee for something I already paid for and am not doing now 26 years later....Being in the stores I know how hard it is to find good help that care.... ZI am ready to loose everything and my mother because of a mishap 26 years ago I would figure any company would want people that truely care what they do working for them. It hurts so bad that walmart pertays it self as a comapny that cares I don't see that and then to not be able to talk to anyone in corperate is crazy the store manager told me there is nothing he can do at the store it is a corperate decission but he had no number for me to call and dicuss this with.......... if anyone from corperate reads this and can help that would be great because you are missing out on a dam good employee....It,s just not fair 352-484-8885 | |
| Bob D. | 8/9/10 |
| I called three Wal-mart stores in the Los Angeles are for information on buying Hearing Aids, no one seem to have iany information about them and had o idea that Wal-mart even sold them. I tried calling the Corporate Office and was unable to talk with anyone of importance except the Operator; who transfered me to Consumers- Miracle Aid this was done by me two times. How can a company as large as Wal-mart provide such horrible service. Bob. D | |
| Former Walmart Employee | 8/10/10 |
| Unfortunately going through reading everyone's comments has reminded me once again that no matter how tough times get that I would rather shovel crap if I had to in order to survive than to go back to work for a company that is so corupt and cares nothing about it's employees or their customers. Yeah you might have a few good people who work for Walmart that may treat you with respect and are willing to go out of their way to help you,I know because I used to be one of those employees and I still have many friends and family that unfortunately still have to deal with all the crap that Walmart pulls. As some of you former employees who have worked for Walmart for many years and even those who haven't worked for them long you have seen first hand that it doesn't matter how long you work for them they still treat you like crap. It's funny because I haven't worked for them in over 8 yrs. due to an injury that occurred on the job that I ended up filing a workman comp suit on and won after the fact that they fired me 3 days after returning from light duty on a trial basis to see if I could actually do my job or if I needed to stay on light duty longer. I actually just recieved another lawsuit in the mail today asking me to join in on it. It amazes me that as many class action lawsuits that have been filed against Walmart for the improper way they treat their employees that nothing seems to improve with them. Unfortunately Walmart has put so many small time businesses out of business because they can't afford to compete with a mutil-billion dollar company, Walmart has now become a monopoly in a lot of small towns and even in some of the larger cities. People will continue to complain about Walmart and all their defects, but sadly people will continue to shop with them mostly because they have no other choice. I have tried to warn family and friends that you get what you pay for as well as that they will hate working for Walmart. But in these times jobs are hard to come by so people have no other choice but to work for a company that claims they care when they really don't. When Sam Walton died so did his values and nothing has been the same with Walmart since he died. It disgusts me when I see and hear some of the things that go on with Walmart to this day. What's worse is that no matter what I say hear and no matter how many complaints are made about Walmart or even how many people praise those few individuals no one cares enough to do anything to make the changes that are so needed. Employees who deserve Kudos don't get them and even if they do they don't get anything from it other than knowing that they are doing a great job and those who should be fired over some of the ignorant things that go on still continue to work for Walmart. I have been overseas and have seen better establishments that could compete with Walmart for instance Care Four stores in UAE are almost exactly the same as a Walmart superstore and yet the quality of the items seem to be better and I know the customer service there is much better. I'm not only a former Employee of Walmart but I am also a Veteran as well and it's a crime to hear how a Walmart store in Portmouth, VA on Fredrick's which I have shopped at before I deployed overseas last year has such ignorant employees especially when it comes to how the AMERICAN FLAG a.k.a. Old Glory, Ensign and many other names that she has been given can't be given the respect that myself and many others like me have faught for. What's bad is for those who don't know it Portsmouth, VA has many military bases in and around it, you would seriously think that for a company who claims to be all American and that supposedly supports our troops would actually care about how the flag is flown, especially when it is brought to their attention that it's not being flown correctly you would think it would be fixed. Be forwarned future employees and customers of Walmart that what you pay for is what you get, so if you buy something cheap it's obviously cheaply made as well as don't be surprised when Walmart takes a big crap on you and doesn't care because that is the real true Walmart since Sam Walton died. A Former Walmart Employee and U.S. Navy Veteran | |
| rufus | 8/11/10 |
| several times i have went to the greenville texas store and always found the restrooms very dirty from and rear of store restrooms | |
| Mary Hamilton,Orient Oh | 8/11/10 |
| WalMart in Grove City Ohio needs all new management.Several times I have complained about NO cashiers in garden center...I usually park in that area to get dog & cat food (close by) and usually come out with some type of garden goody too..am always in there during daytime..have complained to manager,assistant manager and others.. Always said they would improve...yesterday was worse then ever. NO ONE on door,saw clerk working stock(away from registers)..Went and got ,dog food,anti freeze,garden spray etc..Maybe $30+ of stuff. Went to check out..NO ONE at register or door. Finally found clerk all way in back of garden center...he tells me no cashier on duty,NO door person either. Staff cuts,he calls manager,get dept.manager instead. He also says staffing cuts..I could have walked out with my stuff,a man did walk out who wanted a gas grill but said he would go to Home Depot instead..Anyone could have walked out with anything. I was told I could check out at Auto or up front..Instead I left stuff setting. THIS STORE NEEDS HELP!! Not the first time its been like this. Wonder what their merchandise loss is listed at..GET NEW LEADERSHIP or close it!! Better yet have someone from Marysville store show them how to do it right!! Garden center always staffed til 9pm..Wonder if I'll hear anything back from Corperate??? | |
| JOE KUHN | 8/16/10 |
| Called corporate 3 times and talked to customer service(what a joke they are)2 times about the dried up corn they are selling to the public,The corn should have been thrown in the garbage. Looked like they put it out in the parking lot for 5 hrs than brought it back in and put it in the bins for sale.This is at the walmart in ST. CLAIRSVILLE, OHIO. Management knows about this problem with nothing being done. They have a produce mgr. that's a complete waste,and she needs to be fired. I gave then hell again last night about the dried up FIELD CORN that they are pawning off on the customers. Why should it be up to me to tell them when the produce is bad?I dont work there!! ALSO the homemade italian bread. Just about every slice has holes as big as a quarter in them. I bought 14 loaves so far and had to pitch over HALF of the bread out because of the holes, Guess what? Management said he knows all about the bread having holes in it but NOTHING is still being done about it.Why isnt corporate stepping in and doing something?I think the produce mgr. needs fired or put on a last warning for not wanting to do her job. And people that put the corn out,, are they BLIND? Cant they see the corn is ALL DRIED UP !!??? Guess they are just as STUPID as the produce mgr.Everytime i ask to speak to her,, shes never around..Probably taking one of her 12 breaks and doesn't want to be bothered,That store needs new people running it. | |
| Employee of Wal-Mart Store 5070 Las Vegas | 8/17/10 |
| I was happy working for Wal-Mart, ever since we got our store manager Mike and all young un-professinal Asst. Managers and Co-managers our working place has become a hell zone. All of the Associates are fustrated with management. I feel more for Dept. Managers they get treated very bad and they are the ones that work very hard, and have to take the fall for everyone. The bottom line in this store is a Hostil enviroment working place. Please anyone out there help us, everyone is afraid to call the HR, they feel no one will do anything for them, and afraid to get fired if they say something....please HELP | |
| Patti M | 8/11/10 |
| Why does the pharmacy in my local Walmart charge 10 cents per prescription to have filled? Received print out of generic meds for $4.00 but Walmart pharmacy tacks on a dime for each one.I realize this is a very small amount but it is the principle of the thing. No where on the print out does it say anything about this extra charge. Is this considered fraud??? Can you imagine how much money they are making off this for the many, many scripts they are filling. Does this only apply to generic?? I realize that the pharmacy maybe a seperate contracted company but it reflects Walmart. Called corp yesterday for answers, have not heard anything and probably won't. | |
| tommie | 8/11/10 |
| your local walmart in winnsboro sucks everytime you go there you get mistreated by the csm with the moles all over her face. Why do she frown her nose at the people.Also she treats the cashier bad. | |
| disappointed customer | 8/13/10 |
| rating -0 (zero minus) very poor! Walmart 2735 at Sacramento CA customer service is horrible, attitude to the customers is TERRIBLE! I asked to help to find an airbed - the employee pointed a finger to the other corner at the store. I checked the shelf - it was messed up, boxes were wrinkled and torn, taped over, so I tried to choose the better box. Then I paid at the open cash register. Nobody said anything about a different return policy. The person who wanted to use the airbed indoors to sleep downstairs during the hot summer time 100F was very disappointed - it did not have an automatic pump - pump was on the picture. We mechanically pumped the air for 30 min and tried to rest - the air was gone in 1 hour! The airbed had a leak. Then we tried to return it. The airbed was used indoors, it was clean. The cashier was negative and terrible - "you cannot return it, you may get an exchange only - the open box, it is the ozark company policy." She got another box, opened it and tried to tear the top - "you cannot return it, get an open box! Rules are posted over there" - Where? They were posted in small font 14 pts at the closed cash register far away from the airbed shelf. NOBODY informed a customer about the tricky policy until he came to return it. They have to learn at Costco how to do the good customer service. ALL return rules are posted in the large letters 70pts+ at the board next to the entrance, labels are taped on the boxes "90 day return policy" "6 mon return policy" on electronics. (Other items are refundable at the reasonable time) The return time for electronics is printed on receipt, the cashier and pick up clerk reminds about 90 day return policy and thanks for shopping at Costco. Costco informing customers very well and doing an excellent service. Walmart has to inform customers much better - signs has to be posted on the shelf in BIG font, readable for all people, taped on the boxes, cashiers have to say about a different return time for airbeds, not 90 days as used for all receipts. Buying an airbed at walmart is getting into a trap to waste money - nobody informs you, rules are posted far away in the small fine print, then when the product is defective - they do not refund it, just replace with the same product and tear the box top. The line for customer service is very long, the attitude is terrible, they are rude. We will not go the walmart anymore. The news coverage of Walmart is negative - bad service, many lawsuits from customers and employees. We tried the service and got hurt, unsatisfied, uninformed, and will not try to visit the store anymore. Very sad experience, very bad customer service - HORRIBLE! | |
| Yevonne gray | 8/13/10 |
| This is rediculous...I have been waiting for Walmart to let go of my money forever, they keep giving me the run around, they went as far as telling me to sit an wait on fed express please give my money back Walmart..its my money card.. why would you take my money? Im going to have to get a lawyer,I dont want to but I am gonna have to if i want my money.evrytime I call the custumer care they give me a different person an different day that they are gonna put my money back on my card. I dont understand why they took it. Walmart please give my money back . Its only 100.00, but I need it I have a little girl that was born w/ a heart problem and a mother. My walmart card is not expired. please put my money on my card. Walmart call me at (((1 954 425 2954 ))))please call me walmart. | |
| elizabeth chaney | 8/13/10 |
| the produce section at walmart, in trooper pa. is very dirty and smelly. it is right in front of the door as you come in. needless to say who wants to shop for food. not me. | |
| Fat Choy | 8/14/10 |
| The store that I shop at is just awesome. I can't believe the other writer on this site has to shop at such crappy stores. This place is clean, organized, smell fresh, lovely ladies, very helpful employees. The store is located at 215 and Rainbow, Las Vegas. Very one at this store deserves a bonus. This is an amazing store with nice decorations. I feel privilege to come into such a beautiful store. They can charge an admission fee and I would still believe that it would be just as busy. Happy shopping. | |
| Chris Kohl | 8/5/10 |
| I worked for walmart several times. The last time I was a Tire Technician/Lower bay tech.(changed oil.). I do believe that Walmart is getting to big for their britches. During my time there, I witnessed many things that should not go on in a retail store such as this. Drugs, sexual encounters, etc.(none occuring to/with/by me). A good heads up to all future employees of walmart- just b careful. | |
| JWS Advisors, llc Jeannie Sample | 6/26/10 |
| I shop at Walmart's all over the nation and note when great employees stand out above the rest. I would like to report a big fat star and ata boy for three employees at Store #3487 at 51450 Shelby Parkway, Shelby Twp, Michigan. Mr. L.T. Sanders, Mr. Donald Livingston and Tim Tasby were stocking shelves on June 18th, 2010. They went out of their way to make sure I had all I needed and took the time to help me with my shopping. I was so impressed with their service, that I felt like I was in a swanky department store! Hats off to you, Gentlemen, and I hope you all get raises! | |
| Stephanie C. | 7/26/10 |
| I wish I could give 0 stars.. I went to the Walmart in Norristown on Trooper Rd in PA a week or so ago and my daughter used Parent's choice Advantage. Parent's choice is WALMARTS GENERIC BRAND of formula. She has been on this since birth, I never had a problem with it. Until now, the shelf was completely empty, but at first I figured okay maybe theyre out, I still had a little bit of formula left so I said I would come back. Came back.. Stil shelf empty, angered but still patient. I came back the next day. STILL NO FORMULA. Your employees aren't doing anything, because they only have 2 registers opened with 500 customers so they surely arent running registers and they aren't stocking.. I went to customer service - the lady said she would leave a note for the NIGHT person. But I needed it now, why couldn't she have someone get me some? Oh right, lazy and rude. Okay, I get it. I sent a complaint in - Jeff called me and told me 'Oh someone put it in the wrong spot.' I KNOW THEY DIDN'T BECAUSE I SPENT 15 minutes in the aisle searching one to see if it was hidden and two to compare and see what I could give her. He made excuses for his employees laziness.. I figured that this would be the end of my problem, so I went back, purchased a couple of cans. Now, this week 7/19 - 7-25 I went to Walmart to get more formula because my last can was pretty low.... ONE CAN WAS LEFT! I flipped, sent another complaint in and they wrote me back saying to contact parent's choice... Why would I CONTACT THEM? YOU ARE SUPPOSED TO STOCK YOUR SHELVES!? I HAD TO BUY MY DAUGHTER DIFFERENT, MORE EXPENSIVE FORMULA that did make her stomach hurt. BECAUSE YOU'RE COMPANY AND EMPLOYEES ARE AWFUL. I SEE SO MANY PEOPLE WALKING, TALKING, AND COMING OUT OF THE BACKROOM WITH NOTHING IN THEIR HANDS. STOCK FOR THE LOVE OF GOD. WHY IS THAT SO HARD. It's not like it's body wash that i could live without, its my daughter source of nutrition... THANKS FOR SCREWING EVERYTHING UP. I know I'll never get this resolved and I'll have to figure something out because these employees are rude and lazy, consistently. | |
| Jeannine Terpening | 6/27/10 |
| I have a daughter that has been working for Walmart for the last seven years, she injured her shoulder there last year. Her Doctor saw her and wrote a letter to her boss stating she should be on light duty until she see's him in a month or so. When see saw her Doctor again he released her and said she can go back on her cashier job. Her boss Jim would not take her back, he said he did not get the letter. Finally they said they got the letter and sent it to ADA. They refused to give her , her job back. It has been going on for about 2 months now. They nade her use all her personal time and now she is almost through her 3 week vacation. Jim has called and told her there is a job opening in Rhinelander which she refused to take because it is a 52 mile ride up and back. I also know that the minocqua store need cashiers. I am so sick about this. My daughter Dana Terpening has worked at this store for 7 years with maybe 3 days off. People that shop at this store are asking where is Dana, they all miss her because she was thier best cashier. Please Help her get her job back. Thank you so much. Jeannine Terpening 715-356-6005 | |
| Bill Merritt | 7/1/10 |
| I was in Portsmouth, VA (Fredrick Road, Store # 3831) Tuesday. Noticed our National Colors near the entrance door were hung wrong. (Vertical drape when viewed, blue field with stars is on upper left is the correct way). Vertical drape of flag was hanging with blue field to right. Asked cashiers about it, was told yea, they heard those comments before. Asked to speak to manager.. He tried to avoid me. Asked the store greeter to mention it to him and to fix it. She said tell him yourself, there he is. Called him over and explained our colors were hung wrong and he should fix it quickly. Numbnuts looked me up and down like I was out of my mind, made a comment “That’s the why THEY hung it” ! Told him I didn’t care who hung it, its wrong and needs to be fixed then. He turned and walked off. I said okay bud, I will call Bentonville !! Called Corporate HQ and talked to some action office coordinator about it. Told her what I saw/heard and asked to speak to someone in Bill Simon’s office (New President/CEO). Was told that wouldn’t happen and that a District Manger would call me. Well, District drone called today. Even he wasn’t sure how the flag was to be hung. Then 2 other people called me, one of which was the store manager who asked me which flag was wrong?? Can you believe that?? I said the one at the door against the wall. Even he didn’t know it was hung wrong. Which leads me to believe that if it’s wrong in one store, it’s most likely wrong in the other 4300 stores and most of the 2.1 millions employees don’t know any better to notice them? Can someone give me a working number into Bill Simon’s office?? Don’t need 479-273-4000... That is the gatekeeper who will not forward the call, even asking nicely for Bill Simon’s office. This to me, as a veteran is a serious matter and needs to be addressed at corporate officer level. Mangers below are in 24/7 CYA mode and will not push this up the flagpole. Need help in getting a good inside number. I'll take care of the rest.. Bill | |
| dehviaCorp | 7/26/10 |
| Walmart are straight up crooks. They purposely avoid customer contact because they enjoy tying your situation up for days simply to make .02 cents interest on your money. As long as you continue to foolishly do business with them, this practice will continue. People have power. If you simply buy your stuff somewhere else these crooks can no longer maintain, no longer abuse the poor. It's up to you. If you continue to do business with them, you've no legitimate complaint; you are a SUCKER, plain and simple. | |
| Danielle L. | 7/11/10 |
To Whom It May Concern, My daughter and I were in Pasco, Washington for a State softball tournament this weekend. Before heading for home I noticed one of my tires was extremely bad and cords showing. I headed strait to Wal-Mart on 4820 North Road 68 Pasco, WA. We arrived at the store at 7:35pm and we were told the tire department closed at 7:00pm. Already checked out of our motel, no other tire store open and limited money left I was stressed. The store manager, Jesse, was there and asked if everything was alright and if he could help. I explained our situation but they were closed. Jesse said lets go take a look at your tire. He said " Oh boy, you can't drive anywhere on that". He then asked an employee if he would mind helping us ladies out and to make it reasonable for us. Moose, the employee, was outstanding! He didn't even hesitate to help us and did it fast and in my price range. I can't believe how lucky we are to have your manager do this for us along with Moose the employee. With the 100 plus degree weather that day we would have been on the side of the road with a blown tire for sure. We seen seven others cars between Tri-Cities and Connell alone with flats. Thank you & God Bless, Danielle L. | |
| S. Kingrey | 7/14/10 |
| I was in the Neenah WI Wal Mart to purchase a pre-paid Visa card for my son is being deployed. While I was there I happened to have my Wisconsin Energy bill with me because I was going to make a payment over the phone that day. The clerk behind the counter stated that they are an authorized payment facility and that the payment could be accepted there easier. I was very happy, and thanked him for doing that! Well to my surprise I logged into my Wisconsin Energy account and there is no such payment posted. I contacted them and they stated I would have to return to Wal Mart. I did so, and after almost two complete hours of standing at the customer service deskl-they came out and said they have NO IDEA where my $300.00 is and NO IDEA how to track it at this time. So, long story shourt I am in the forever waiting game and no clue as to how or where my money is! | |
| Sheryl Haik | 7/14/10 |
| I had been an employee of walmart store 553 in Slidell, La. for 18 years. I developed Epilesy and started to have seizures. I used 2 Leave of Absences while I was having test and put on several different medication that only made me in a drug like state. I went back to work and had to take off again for the doctor to change my medication. I missed 25 days and I was fired. I found out the same day that there was a program that would have saved me if the personnell person would have told me about it. I was not even told to use my short term disability or nothing. At the time I was on so much medication I wasn't thinking straight. There were several other long term employees that were fired for attendance. The funny thing was certain employees were excused with a code that the co-managers or assistants put in the computer. Not one time did anyone I ask agree to put in a code for me. This is definitely discrimanation because of a disability. Should I contact a lawyer. I would like my Job back without discrimanation but I doubt that would happen. I don't want to sue but I will if I have to. | |
| jo stucky | 7/15/10 |
| i am very disapointed in your stores any more. I will go to other places like town and country or kmart. The parking lot at 6 and willow creek in portage in is like walking in a land fill and the carts are all over. the other walmart that i was at in marrillville in july 13 2010 was dirty and i had 3 bags and a 12 pack of beer and i was stoped going out the door i felt like i was being discrimated becouse i am white the feelings for this is other people of color had baskests filed to the top and were they stoped NO so from now on i will go else were j stucky | |
| G. Wood | 7/15/10 |
| Walmart just wears you out by never getting someone on the phone to take your concern. I needed help and the operators were more than rude. I wish I knew a word to decribe them. | |
| Darlene johnston | 7/15/10 |
| I live in Missoula Montana where we have a super walmart and a walmart. they are located on the opposit sides of town--- my question is---- why is it that prices are not the same at both locations???? I have bought an item at the smaller walmart for one price and then I went to the super walmart to see if they had more of the same item, which they did ..but the price was higher by $2.00 I don't feel that walmart is being true to the customers by charging different prices for the same item. Thank You | |
| Michael Larsen | 7/19/10 |
| ANGRY CUSTOMER: I hope someone loses their job for this, because I am looking for a job and could do far better at deciding what "truth in advertising" is than the person who allowed this product to be sold and marketed as "chopped" olives. Let me remind you that the purpose of buying a can of "chopped" olives (or sliced for that matter) is for convenience. I needed to have chopped olives and purchased the "chopped" olives wholly on the picture of the label. I am sure I needn't remind you that there is a "serving suggestion" photo on the label, indicating to me, a customer, that this was indeed what I wanted. The pictures shows small pieces of olives on a tooth pick. But when I opened the can what I found shocked and angered me. Shock because it was “ground” olives. Anger because I had to go back to the store (and mind you it wasn’t Walmart after a trick like this). I am not complaining about the quality of the product, I am sure it was made of olives. However, the fact that Walmart has lied to me just to make a “buck” has really angered me. The picture appears to be using a life size toothpick, loaded with small bits and pieces of olives. If that is what you are advertising then that is what should be inside the can, or even something that slightly resembles it. This product had the consistence of cat food! There was no way a person could put this ground mass through a toothpick. I know you have a return policy that you will most likely encourage me to take advantage of. Unfortunately it doesn’t compensate me for the fact that I was lied to, had to go out of my way to go to another store to get what I wanted, and wasted my valuable time, just because someone couldn’t live up to “truth in advertising” or never bothered to actually open up a can and inspect what they were actually selling to the public. I hope things will change, but I will never know because I will most likely never buy “Great Value” products again. Certainly I will never buy “chopped olives” for convenience sake at Walmart again. I will be sending a copy of this to corporate since theit in't my local stores fault for the trickery involved in this complaint. Signed, Michael Larsen | |
| Lorraine Gregory | 7/20/10 |
| To Whom This May Concern: I thought I would try this, since I didn't get a response from the store in Front Royal, VA 22630. Meaning I tryed earlier today to rectify this situation by calling and was hung up on several times. I wanted to talk to a manager or assistant manager, because I think this is important. So here I am e-mailing to see if anyone will respond to this e-mail. I have in the past not gone to Walmart, because of the bad experiences that I have been subjected to at this store. The bad experiences are with the cashier's at this store. The first one was about a year ago when a cashier that was admiring my daughter decided to put her finger in her mouth to see if she had any teeth growing. The second was today when a cashier decided to run her hands through my baby's hair. I have worked in retail and I know that we were taught not to touch babies or children, especially when one handles money. I have come to the conclusion that I will not go to shop here again, and spend my hard earned money here anymore. I spent over $200.00 today, also I am never greeted by the cashiers they all look very unhappy doing their jobs. The store manager also looks as if he is mad at the world. A VERY UNSATIFIED CUSTOMER! | |
| Michael Martinez | 7/22/10 |
| To ALL Corporate!!! My wife came into the Walmart in Yreka, California on July 20, 2010 to retrieve money off of our walmart moneycard account. When she tried to, it took 3 minutes for it to compute. Then, the screen said, Transaction cannot be completed. We had sufficient money in there for it to be completed. She then tried to retrieve, several times, $100.00. But the machine then said, insuffiecent funds. We called the ATM company to report it, they said that there was an error. All they could do was fix the machine, but for us to call Walmart and let them know. Since then, we have called the walmart moneycard to rectify this problem. We have been hungup on several times, lied to by these people and told that we have to wait for days for them to even start the reversal. Did I mention that these people don't even sound like they are from the USA!!! The money was our rent!!! I have called Walmart corporate, nothing. The ATM company told us that we should file a EFT dispute with walmart, and since then, we have received fake tracking numbers and were told that the previous information that was given was wrong. If you have had this problem, please feel free to email us @ flacoandgiggles@yahoo.com. Maybe walmart will listen and right their wrongs after an action has been filed. | |
| Dwight F. Harrison | 7/22/10 |
I live one mile from store Number 2667. I have lived here 31 years. It is at I-30 and Buckner Blvd. in Dallas Texas. It is the most inept store ever created. Today 7/22/10, I went to this store to pick-up ice cream and milk. As this is a super center, it has over 30 registers. I left my house after 9:00 P.M. and was in the checkout line at 9:30 P.M. behind at least 20 baskets. There were only 5 Registers open with at least 20 baskets in each line. I was checked out at 10:10 P.M. This is how it has been since the opening of this store. Changing Managers does not fix the problem. The problem is the quality of employees. Walmart corporate officials need to get involved with this one. They need to offer incentive pay of at least $2.00 an hour to pull checkers from other locations such as Mesquite or Garland. You can go to the Walmark at Belt Line and I20 or I30 and get checked out promptly. You have the authority to fix this problem. | |
| Judy Hall | 7/23/10 |
| There are two Walmart stores about equal distance from me, but the store at 3600 W Mcfadden Ave Santa Ana, CA 92704 is the one I usually shop. I had gone there a couple of times during the “remodeling” but there was so much confusion about where everything was and all the empty shelves during the process, plus I am 66 years old and disabled and all that walking is very hard for me, I stopped shopping there for a while. What I especially liked was that the Site-to-Store was in the back of the store and you could park in the back in the handicapped parking there and go in thru the auto service area and the site-to-store was right there. Wednesday July 21st, 2010, I went into the Walmart store at to pick up an order I had purchased online and had it sent “Site to Store”. I parked in the back as usual and went in and didn’t see the site-to-store sign. When I asked the attendant at the desk for the auto express desk, I was told it was in the front at the customer service desk. I didn’t think, at the time, of getting back in my car and driving back to the front of the store because the handicapped parking is often full. Of course there were no shopping carts or riding carts at that entrance. So I decided I’d take my time and walk, it couldn’t be but so far. Wrong!! Finally, I got to the front of the store and couldn’t find a Customer Service. After walking around the front of the store a little while I went to the jewelry dept. and asked where it was. The lady there pointed it out to me. There was no sign so I would have never found it myself. Then I went where she sent me and there was a line so I got into it. I guess we (humans) are trained to do that. The sign over the counter said Money (something - express I thing), the other side of the room was a lot of machine that were for photos. Again, there was no sign saying site-to-store. I knew I didn’t want photo so I thought this must be the line I should be in. By this time I am in severe pain from the walking so far. I started talking to a lady in line behind me, and she was telling me about how a shelf had fallen on her in that store recently and how she was treated. Her arm and a horrible looking injury and she said when it happened; the store personnel quickly took pictures of the fallen shelf but none of her injury although she was bleeding at the time. The reason I mention this is because this lady called up to the desk for me and asked if this was where you pick up site-to-store and they told her no, it was the photo area. This was after I had stood in this line for 20 minutes and the whole time there had been no one at the photo area! I must mention at this time my back and hip pain is increasing by the minute!! So I go over to the photo area and the girl there waits on me in about 4 minutes and I’m done! I was so angry and hurting when I didn’t have to be had there been a few signs that I requested to speak to a store manager. The girl said the store manager wasn’t there but she would call an assistant manager. She made the call. No one came. A few minutes later she called again, again no one came. Then one of the other workers there called, still no one came. My pain was increasing and so was my anger! Finally and assistant manager showed up. His name was Alvin. I told him that if there had been a sign at the back door saying site-to-store was now at the front of the store, I could have gotten back in my car and went to the front since I wouldn’t already be in the store. Next, if there had been a sign on customer service, I wouldn’t have had to waste time and energy walking up and down the front of the store looking for it, when walking is a major problem for me. And thirdly, if there had been a sign site-to-store somewhere in the photo dept. I would not have had to stand in the wrong line for 20 minutes but could have gotten my shipment and been out of there in 5 minutes. Since I was saying a lot, once I stopped to catch my breath and he started to say something and when we spoke together, he stopped and said “go on”. He very politely listened intently to all I had to say. Then he apologized and told me that he hadn’t been there when the site-to-store was in the back and didn’t know it had been back there, but during the remodeling it was in the jewelry dept. for a while, then moved where it is now. He said he under stood exactly what I was saying and had mention the matter of signs to the manager, to which the manager told him, the signs could wait because he didn’t want to put up handmade signs and make the store look ghetto! I feel this remark is racist in the first place! This makes me wonder what frame of mind the manager is coming from. Alvin is African American and I am white, and I would put money on the fact that the manager would not have made that statement to me but felt it was proper to make it to Alvin. If he had said something like that to me I would have put him in his place immediately!! The assistant manager, Alvin, who talked to me was very polite and calmed me down and did his job well, and I would not under any circumstances want to hear his “manager” not liking him doing his job well! Might I mention, Alvin was not the only assistant manager on duty because on my walk back to my car I saw another one in the back of the store just “standing around”, and it seems that one didn’t have time for customers because as I passed, another customer asked him a question and he told them as he pointed a finger “over there”. A few handwritten signs would NOT look ghetto! It would actually show concern for his handicapped customers during remodeling. I feel this is a discrimination against handicapped if not by intention, by simply not taking us into consideration while planning. Why would you have handicapped parking at the rear of the store “Drive-thru” auto service? That doesn’t make sense. It was obviously was put there so we (the handicapped) could get to site-to-store more easily. If the handicapped parking spaces were put there for shoppers, common sense tells you that there would be riding carts at that entrance or at least some kind of carts! I have enough problems with finding someone to speak with in this store who actually speaks good English, I don’t speak Spanish or even Spanish accent in most cases, but I have to accept this because this is Santa Ana. But, for the manager of this store, to worry about a handwritten sign looking ghetto, he must think he is above the people who shop that store! I have good credit and among my credit cards is a Walmart Discover Card. If this is the kind of store Walmart really is behind its façade then maybe I will be rethinking whether I want to keep that Discover card or shop somewhere else. I like Walmarts merchandise but there are other stores that compete. Thank you for hearing me out. As you can see, I am long winded but I am also that angry. Alvin, the assistant manager I spoke with calmed me at the moment, and did his job well. I left the store feeling better and thinking something would be done about this problem. But after getting home I had doubts so I’m still writing this complaint because I firmly don’t believe the store manager will change his mind because a customer complained. I get the feeling his priority is a pretty store, not a store with happy customers. I talked to someone at Corporate Office this morning. We will see if they follow up. | |
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