78 Reviews For Victoria's Secret Headquarters & Corporate Office

Appalled

I cannot begin to describe my disappointment when I discovered Victoria's Secret has decided not to create bras tailored to the needs of breast cancer survivors.

Buyer beward

Ihave been a user of Victoria's Secret products for years... They work well... The problem is their 'marketing', which consists of sending product even after you tell them to stop... and tapping your bank account for a nice chunk of change whenever they feel like it. They will not stop sending, and will send your account to collections if you refuse to pay their price.... Buyer beware...

Payment

Very disappointed the store in Warner Robins ga, wrote a check for my daughter payment the mgr said she couldn't take payment unless I was there with my drivers license! It was my daughter acct, I was making a payment for her! Now the payment is late and we are getting a late fee! Very unfair!! Card will be close out, love the products and the clothing, not a happy customer

Think thrice buying a VS next time

Looking at the amount of complains here I guess I'm Not alone. 1. Bought a bottle of perfume from the New York store as a gift for my love one and return to my home country to find out that the atomizer was missing.(disappointing and embarrassing) 2. Emailed Jennifer G New York store outle manager who said she would be sending a replacement atomizer. Emailed Tami M. who promised a gift voucher. 3. Failed to send and had to ask my my address thrice over a period of 3 mths. Gift card failed to arrive twice on the dates as stipulated by you. 4. I hold you accountable and responsible. I am bringing this to higher management and if I do not receive a satisfying remedy I am bringing it to consumer protection. 5. Disppointed and regrets and a definite piss off experience ever.

Horrible customer service

Visited the Eastgate location today in Cincinnati Ohio and was completely disappointed in the horrible customer service by the Manager of the store. I have been a faithful consumer of VS for years and after today, I will not be purchasing from their store again.

Soft Porn Advertising

I have recently been getting Victoria's Secret advertisements in my mailbox when I never visted your store or website. Lo and behold, the ads are addressed to my maiden name which I haven't used in almost 20 years!!! That means Victoria's Secret bought my name from Facebook (the only place where my maiden name is known)! Sickening!!!

With great regret i will no longer be a customee of your. You product is the best in the business however the interaction between your people setting up the fashion show in NYC athe lexington armory and the military personel housed there in responce to hurricane sandi is beyond a disgrace. We understand you have a prior engagement there and we try and respect your business there however being forced to take a cold shower in mold filled stalls while your employees cotinue to report to our supwriirs that we have used your warm showers, the shower stalls that your employees need to bad to dump buckets in. In responding to this disaster i left my job school and family to come live in 3 rd world conditions, sleeping in a basement on the floor with mice running around us. We are not complaining of our conditions but just expect a common respect, whick your employeea have shown us none. The way your employees have acted towards us these last few days make me ashamed to ever buy from your company again. I only wiah news cameras could record the rudeness.

will you pls bring back all the shampo and hairsprays that you once hade,such as love spell and the other scents.thanks

Worst store ever, there items Ste do expensive but yet the materials are more cheap than forever 21. And the stores are always trashed ! And no one is ever around to help you out.

its cause she was focused on going back to high faosihn thats why her boddy is leaner compared to when she was still in contract as angel with VS. but no matter she still brought class to that show. she still brought it like she used to and i think that her last VS show. i dont think she will beap. coming back for this years show. alas the golden age of VSFS is finally over. all the great supermodels are gone and the only ones left are just crap

I meant to post on this a long time ago, but my computer is in the mogrue so that's been an inconvenience.I really liked this dare a lot and really wanted to do it, but every time I got change it became really difficult to hold on to it. (I'm an exact change kind of person..) so I decided to start hiding my quarters when I got home. So if I had quarters I would put them in a film canister and just collect them in there. I do this at the end of everyday. Hopefully I make it to $10 soon!

love the clothing have never had any problem with ordering over the phone. I have had many items shipped and never had a problem with any of them. If I orderd the wrong it is very easy to exchange. Wish all companys ran this well

Iam a VIP Card holder, I would like to know why I am not receiving the free panties coupons. When I'm in Victoria Secret Store I always see costumers with free coupons. I should be receiving coupons, please put me on the mailing list for free coupons items. Thank You VIP Costumer

I worked for victorias secret just a few weeks ago but due to my pregnancy in the complications I'm having with it I had to leave and I gave them my doctor's note saying I will not be back until after I give birth.they asked right on the spot ask me if I wanted to quit I said no. so in that time I've been asking for my medical leave papers and it's been about 3 weeks now no we get back to me on anything anytime I'm going to the store they blow me off and they don't want to talk to me so what is that leave me now it's been about 3 weeks. are they trying to say I'm fired or what's going to happen I might not have a job after I'm done with this because that's the case then I'm coming back with a lawyer

i just can't find anything about geting victorias phone number

About two months ago I placed an order online with Victorias Secret and I still haven't gotten my items. Not just that, they charged me for it! So now I'm out $150 with nothing to show for it. Also, to the woman on this page who made the comment "Quit complaining about stores not catering to the obese. It's disgusting", no, YOU are disgusting. However, you sound like a 14 year old brat, so all I can do is hope that whoever is in charge of you realizes how awful you treat people and teaches you better. Truly, shame on you. (This coming from a woman that is a size 5, so if you think I'm saying it because I'm fat, I'm not, thank you very much)

EFF you, VSD! Thanks for nothing. Didn't realize that all of us associates were for sale with the building.

They sent me the wrong item so I called and they are covering my return shipping and have sent the correct item express shipping. No complaints minus the initial mistake

The call center in Rio Rancho New Mexico is one of the worst places to work. They allow the Supervisors to use foul language to the Associates, with no reprecussions. I had won a couple of prizes for some dumb drawing and my Supervisor asked me to give her one, how pathetic is that. Out of fear they will make your job a living hell I had to give my gift to her, which I was taxed for! They have no regard for their associates. I will never shop or recommend any of my friends and family to shop with them. They send used merchandise and I will continue to let everyone know and to spread the word about what hoorible work ethics this company has. You are expected to give perverts a warning and people who scream and cuss at you because they dont get what they want before you can release a call. They create greedy, selfish, clients who just want free items and will make your job miserable.

I only gave a employer rating of 1 star to Victoria's Secret because there is not an option for anything lower. This company is a division of The Limited Brands. All divisions of The Limited Brands preach and claim to practice a type of honor code called "Living Our Values", however upper management (District Managers and above) are not held to this standard. I am convinced that they use this slogan of "Living Our Values" as a cover for all the despicable ways they abuse their employees from Store Managers and below. Victoria's Secret is a horrid company to work for. Complaints against upper management reported by Store Managers and below are ignored, in fact the HR department does so little to support employees that complain about upper management that they actually contribute to the escalation of an already hostile situation. The head of the HR department travels to stores educating employees about work ethics, but when directly contacted about a District Manager's unethical treatment of Store Managers and support Managers, she ignored the complaints. I left the company in the summer of 2011 because the work environment had become so hostile and unbearable, due to the District Managers outrageously abusive and unethical behavior, that it caused me to become physically ill whenever I would work. I had to take an Emergency Family Medical Leave Of Absence 6 months before I left the company because my was in critical ICU, she is a diabetic and got a cut on her foot that became infected. She went to the hospital and within a hour of being admitted she had heart failure and kidney failure. He lungs were filled with fluid and the infection from the cut on her foot had gotten into her bloodstream. She was in critical ICU for 8 weeks and on kidney dialysis for 4 weeks straight. During the time I was on leave my District Manager text me several times asking questions about things that we had already discussed before I went on leave. She would talk to me as if I was a terrible person for not being at my store, like my mother's illness should be secondary to Victoria's Secret. She was completely unsupportive and careless. I came back to work for 2 months and then my mom ended up having to have her right foot amputated. I left the company shortly after.

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