Motel 6 Corporate Office | Headquarters
4001 International Pkwy Carrollton, TX 75007
(800)554-4555






Reviews For Motel 6 Corporate Office


Barbara hernandez 5/24/12
We sty at motel 6 everytime we go out of town. allthough we stayed at the motel 6 in petaluma and had the worst experience.. they put us next to a druggy who also had ptst and anxiety and ????? he was living out of the motel. and his stuff was littered all over the sidewalk he tried talking crazy to us and our friends everytime we went to our room.. he would move his stuff into his room and get quiet then an hour later throw a fit and move it back to the sidewalk.. when i told management i wanted a dif room they told us we had to clean our own room first cause the housekeepers were gone for the day... ooohhhhh i was so mad.. i will be contacting corporate to get something done about this motel in petaluma..



Charlie 5/24/12
Motel 6 needs to be banned and burned to the ground by the HEALTH DEPT to get rid of the bed bugs and bad management. Room 277 in Mesa, AZ on Hampton smelled like dogs and the ragged a/c sound like a freight train coming thru the room. Manager Paula is the rudest loud mouth unprofessional human being in business today! After I moved to room 248 she came screaming "get out of my room," while trying to open the door. I thought she was one of the crack heads hanging off the balcony earlier. So I crack the door and she yells in my face like an idiot, "GET OUT OF MY ROOM NOW!" I called corporate and had some lady on the phone when the MESA, AZ ROBO POLICE shows up and threaten to take me to jail if I wasn't out of her room in 5 minutes so I called 911 on the Robo cops and reported them. Manager Paula was no where to be found when my son showed up to rectify the situation they put us in. I was 45 minutes late for class. I'm getting my MBA in Business Management and couldn't miss class because I missed last Wednesday when the stupid landlord Delilah didn't pay her water bill and the water was shut off 2 hours before I was due to be in class. So I stood my grounds and told the Mesa robo cops that I refused to go to jail. The room had been paid for and noone had told me there was any problem with me being there. Rather than risk my degree I told them you'll have to take me out in a body bag TODAY because I'm going to school not to jail! The police Sgt showed up with not much more professionalism than Manager Paula or her robo backups, but I went to school. That's just another day at Musty Motel 6. You can tell Tom Bodett to turn off the lights at that Nasty Nightmare Joint!



Nancy 5/10/12
I attend the UCONN college graduation and the closest available motel was Motel 6 in Vernon, CT. It was totally unacceptable and my first Motel 6 experience. In brief review, the parking lot and inside lobby was filthy; cig buts overflowing ashtrays outside, garbarge overflowing the trash cans, still had large Christmas wreath above front desk; heavy smell of smoking in lobby, hallways and non-smoking rooms. Restaurant is permanetnly closed; light bulb out in bedroom, TV not work due to cable being detached, tape holding water fauct togehter in bathroom sink; pieces of wallpaper covering holes in wall in bathroon, old rusty hotel van (that said Comfort Inn) in parking lot...
I can NOT believe that Motel 6 would allow this despicable motel to carry their name. I would certainly think twice about selecting a Motel 6 again!



Jeff stains 5/11/12
I am writing to state a few concerns I have regarding my experience at the Motel 6 in Ventura California on Johnson Drive. My first concern is who does the hiring of the management, the manager by the name of Trisha Lira is the most unprofessional, rude, and unhelpful people I have come across since I met up with this drunk at the club. I only mentioned to her that my room was not very clean and that the rug was beyond stained, and the bedspreads were not neat and tightly put on the bed. Her responce was, If you did not like the room when you got it you should have come right down and got a refund, and then she said don't come in herre the next day expecting to get a refund now. I told her that I got the room, but I did not go to the room right away, I went to event and I got back at 2 am, when i saw the room I called and the desk clerk, he said they had nothing else. I was treated like a criminal I will never go to a motel 6 and I am telling all my friends and relatives



Jeff 5/15/12
I WAS RECENTLY STAYING WITH OUR CHURCH AND IT WAS A MENS BIBLE CONFERENCE IN ONTERIO,CA.WHILE AT A MORNING SESSION THE MAID OR PERHAPS THE FRONT DESK ISSUED THE UNWELCOMED GUESTS A ROOM KEY AND WHICH THE THEFT STOLE ABSOLUTELY EVERYTHING,I MEAN EVERYTHING EVEN THE BURRITOS IN THE REFRIDGERATOR,THIS WAS THE WORST EXPIERENCE IVE EVER HAD,BUT THE BEST THING ABOUT IT WAS I HAD A GREAT EXPIERENCE WITH GOD AT THE CONVENTION,WE BELIEVE TI WAS A INSIDE JOB THEY DIDNT EVEN TAKE THE MICROWAVE OR TOASTER SO ILL LET MY ATTORNEY FIGURE THIS ONE OUT!



Janet Phillips 5/16/12
I stayed at Motel 6 2309 South Frontage Rd. Meridian,Mississippi on May 11,12,2012 and contracted BEDBUG BITES all over my arms,neck,face,head,and legs. It was the worst experiences in my life! ROOM#208!!! I called corporate and they are telling me it will be 30 days before I hear anything. that is ridiculous! i hope they are not trying to get over on me. I have photos of myself,the hotel,hospital information,and receipt from the hotel. I have lost wages from work,clothing,luggage,shoes,hats,everything! Thank God that I went to the hospital before I went home because I could not imagine having them in my home! I pray that Motel 6 will do what's right. I am in consult just in case i need it. Hopefully you will do the right thing and I don't have to have an attorney. Also there was a young lady working the front desk in the evenings that was rude,inconsiderate.Also I belong to a motorcycle club that uses this hotel as their host hotel once a year when they have their annual dance. we have been coming here for over ten years. This year some of them were staying on the back side of the hotel. Apparently they must have gotten a little noisy. I honestly don't know because my room was on the very front and I never went back there. So they were asked to leave. that night I went next door to my friends room that had rode to Mississippi with me,I went back to my room and my key would not work so I went to the office and she told me that we had been put out! I said what do you mean we have been put out. what have we done and on top of that no one has called our rooms,been to our rooms,or anything. whatever they were ddoing on the back had nothing to do with us. I called this discrimination! We had no noise no complaints or anything because we do not keep up ruckus!!! They refused to give us our money back and said they would let me in my room long enough to get my things or they would call the police and have us arrested for trespassing! Just because we are members of this club does not mean that we had anything to do with whatever went on!!!! That is really DISCRIMINATING!!!! However the ladies that cleaned the rooms were really nice. We gave them a tip. So as I said before I hope that you will do the right thing so this won't have to turn into a legal issue.



The little Birdie 5/18/12
So I am a housekeeper at a motel 6 and even though I don't think it deserves even a 1 star unfortunately that's as poor as it gets they need to have a option on here for no stars. Anyways that's besides the point so the management sucks..and they don't really appreciate the employees. When all employees where called in for appreciation day the manager treated me like crap where as for the others they treated me as one of them. So let me give every one the lowdown all the rooms smell really bad, but what can I do we get 20 mins to clean and nothing to really make the place smell good. The mattress are extremely stained with who knows what, they hardly ever wash their comforter sets on the beds which is just eewww disgusting and you might be lucky to maybe get some fresh sheets. If you're unlucky you may go home with some friends since 50 rooms that I know of have bed bugs and many more creepy crawly creatures. If your one of the few thousand fortunates that got the experience to witness the wonderful stay at this or any other motel 6 I'm sorry. Like I said I just work there. Word of advice to those who stay at motel 6 or any motel, hotel for that matter never ever leave valuable items of any sort in your room especially after check out because it won't be there when you come back.



DAVID 5/19/12
MOTEL 6 HAYWARD CA HAD BEDBUGS IN ROOM 250 . I WOKE UP ITCHING SCRACHING AND SEEN RED WELTS OVER MY ARMS, SHOULDERS, BACK, LEGS. THAT NOT COOL. I WENT TO THE FRONT OFFICE AND THEY REFUNDED MY MONEY. THATS NOT ENOUGH I WANT MY MEDICAL BILLS PAID, MY CLOTHES, BED SHEETS, EVERYTHING THAT I HAD GOT INFECTED BY BEDBUGS. ACCOR.NA GAVE ME CONFIRMATION THAT THERE WAS BEDBUGS THERE. THEY CALLED ME BACK VERY RUDE AND TOLD ME THEY SHOULD'NT GIVE ME A REFUND AND WONT PAY FOR MY CLOTHES, SHE TOLD ME TO WASH IT IN HOT WATER. NOT EVERYTHING CAN BE WASHED IN HOT WATER. I HIRED A LAWYER AND WELL SEE HOW IT GOES. IF YOU SLEEP AND A MOTEL 6 YOU GO IN FEELING SAFE NOT WAKING UP TO RED WELTS BEDBUGS BITES ALL OVER ME. THATS NOT COOL AT ALL. NOW I LOOK WITH A FLASHLIGHT TO SEE IF THERE BEDBUGS ANYWHERE I REST MY HEAD. YOU LOST MY BUSINESS AND I WILL LET EVERYONE KNOW DONT GO TO MOTEL 6 INDUSTRIAL SOUTHWEST PARKYWAY HAYWARD CA. SO I SUGGEST YOU SETTLE WITH ME OUT OF COURT BECAUSE YOU HAVE LOTS OF ROOMS THAT WAS NOT INPECTED YET. COULD COST ALOT OF MONEY TO RESOLVE. RESOLVE THIS MATTER BEDBUGGER510. I PUT YOU ON THE BEDBUGREGISTRY.COM



Kim 5/20/12
Mars, PA
Used wash cloth on the floor behind the bathroom door, counter and sink disgusting, long black hair on one of the pillows. I have short blonde hair... short black hairs in the shower, I'm honestly afraid to take the cover off the bed, I don't want to know what the sheets look like or what I might find in the bed. Smells pretty weird in here but I figured its just because the motel itself is in desperate need of a renovation. I'm checking out early in the morning and complaining, hopefully I can get at least a partial refund but either way I am going to make it known just how bad this room is. If I didn't spend 2 years in the Military and have learned to sleep just about anywhere I wouldn't be sleeping here.



4/23/12
I had a bad experience
At the Las Vegas Motel 6 on Tropicana
I was devied an available room because someone with my same name supposedly used my driver license number and signed my name (jimmy Schneider) and caused what ever damage or maybe skipped out on an owed bill! I found out after calling the corporate office today that they realize that it wasn't me who they shouldn't rent a room to so they'll comp me a night in the future and I'll forgive the mistake. I just wish in the future mor research could be done and at least prove to me what the reason is!
With no contact with the law, $1000 in my pocket, two credit cards, and I drive a BMW m Roadster, yet I was denied. I had to drive home or at least atempt to til I almost felll asleep at the wheel! All will be forgiven when I receive a certificate in the mail to comp me 1night on Motel 6. Thank you mam, I appreciate your concern. I will return, and I hope you keep the light on!



Dee 4/24/12
I had reservations 10 days in advance for a smoking room. i went by there the day b4, to check on it, & willing to put down a deposit. was told to come the next day @ 3pm. When I got there, apparently I was the last of 11 reservations. I got my room, & the ac didnt work. was moved to a non-smoking room. 5 min later, I decided I would leave until monday when the ac was fixed. I was refunded my $ after a 1hr wait. When I called Monday, I was told that they no longer would rent to me. Supposedly, I came the day before & rented the same non-smoking room for someone else in my name. I tried for three days to speak with the mgr, unsuccessfully. went by there to give a letter to the mgr, that stated on there policies, that if ur reservation is not met, they would refund u 1 night. I waited over an hr & never got to c the mgr. the same person who lied, was the one on duty. studio 6 in Tucker, GA. I have contacted the police & my attorney



Hailey 4/24/12
I currently stayed at motel 6 in college station tx! And it was the worst experince ever the main manager was a raxist agains hispanics and she was soooo rude to all to the guest and the housekepers.and i left a tip to the housekepers and i went back and the money was gone and ask the girl if she took the money and she.said no and she said she saw the the maneger walking away from that room so she is not only is ride and racist she steals momey from.the housekepers .she also yells at thek+m to hurry in the rooms she dosent care if therw clean or not .i will never stay at this place ever again its really bad!and also ther is a girl in the reception area and she is soo lazy and rude she dosent pay attention when the gist.comes in i dorent like the mangemnt there i call the headqurters and everything but what i have been told they havent done anything !



jerry hunter 4/24/12
we have stayed at the motel 6 in cross lanes west va. for over a year. we have compained about this unit on our last 3 trips to the unit. the rooms are very dirty and the last two stays there have been wholes in the sheets orthe cover blanket. the last room was no smoking and their was a used ashtry in the room with a plastic bag over the smoke detector. during the trip this last week we stayed at the comfort inn and the stay was great. the room was clean and the baskfast bar was great. you need to either clear up the unit or take your name off the unit because it surly does not live up to the stardards of motel 6.please take the time to check out this unit before you loose more costumers like ourselves. we would like to return to your motel but you had better open you eyes. good luuk in taking care of this major problem.jerry hunter 439 keesking ave salem va. 24143 phone 5403893716.faxjhunteraol@aol.com thanks for your time



Trakesha Hill 4/27/12
"Long-standing values?" Yeah right! Worst customer service ever!



cynthia schmner 5/2/12
Beds are stained, rooms smell, linens on beds are foul and the pillows smell-The stink in some of the rooms are infectious, drawers are small and what you would put in a child



Ron Mabe 4/28/12
My Brother was in a motorcycle Accident in Baton Rouge LA.on 4-20-2012. I live in Chicago IL.Myself,My Wife and My Brothers best Friend Drove 15 1/2 Hours to be with him when he Passed Away.We arrived in Baton Rouge about 1:00am and checked into the Motel 6 and rented 2 Rooms.When we got to the Room and steped inside we were shocked.
There were used Towels on the Floor and used Soap in the Shower!!! I went next Door to my Brothers Friends Room to see how his Room was.There was use Face Towels,The Trash cans were full and had used Condoms in them.Needless to say I was PISSED.
I went to the Office to get our Money back and go to a different hotel and they Refused to return it.I paid with Cash so I couldnt stop payment on my Credit Card which was my Mistake for paying with Cash.We were Forced to stay in this ShitHole for Two Days.They said they would clean the room.
So I put a Penny in the shower and other things around the Room to see if they Cleaned it. When we returned the towels and used Soap were gone but the Penny and other planted items were still where I had put them.
When I told the Manager about the used Soap in the Shower she asked me if the shower was Clean,I laughed and said if there is used Soap in the Shower its Clear the Shower is not Clean.Are you Kidding me Lady.
There was people doing Drug Deals all Night long outside our Rooms.Needless to say
I WILL NEVER STAY IN A MOTEL 6 EVER AGAIN!!!!!!!!!!



Raine 4/14/12
This place used to be great. They took a sudden turn for the worst. Now there is absolutely nothing they will offer for the money you pay. Seriously, you cannot get even an extra wash cloth if you were lucky enough to get one in the first place, the bed spreads are imbarrasing, I would burn them if they were in my own home. Staff has become very cold even when you have been a customer for a long time and that is even when they can keep the same staff. Yes and too bad I have submitted my poor dog to this place. When I ask for a room they say they will keep it but suddenly when you get there it is not available, maaaannnny times. You pay for internet which sometimes works and sometimes doesnt but you should not have to try and fix it you shouldn't even have to pay for it (cheap!!!). Too much having to almost beg for things that should be available to any paying customer. If I could say ZERO stars i would. Very dissapointing for a place I used to really like. Motel 6, get some personalitty, consistinsy, unclench those tight hands and give people something to want to come back for because i certainly don't think i will.



jean hicks 4/10/12
I stay at the one in charlote nc, Please dont waist your money. The worst customer service i,ve ever had. Employees at BK treat you better than this. The general manager was no help,the front desk employees are backstabbing each other and they have nasty disposition. Ive spent alot of money here, but they dont care. Customer service is what thrives a business, but if the company doesnt care, why bother. when visiting charlotte, dont stay at the motel 6 on clanton road, go across the street tto the super 8. From now on i will pay the extra 20 dollars for great customer service, cleaner, nicer room, and less drug dealers and prositutes hanging around. Motel 6 propably need to pay their employees better money maybe they wont be so nasty, and train them on how to deal with customers PROFESSIONALLY!!!! I felt like i was in the GHETTO. and SHANEYNE from martin was the front desk clerk. Who ever owns this motel should take a class on Business ethics and management, they probably should fire everyone and start fresh. YOUR MANAGERS AND FRONT DESK STAFF SUCK!!!!!!!!!!!!!



pissed 4/1/12
I stayed at the motel 6 in Independence, no...got locked n the bathroom because the latch was stuck ...when my boyfriend went to get the front desk man, he wasn't there. So he sat there, waiting....finally after an hour of being stuck, the manager comes n to assist....my boyfriend ends up popping the handle and lock to get me out ...after which, we were offered 10bucks back! Ha! Not even half for the inconvenience of losing sleep when I just went to take a mid morning pee (excuse me) or fir being afraid that I'd be stuck til firefighters arrived. Or the fact that my boyfriend missed his class because of this...yeah we're pissed



Aunt Sis 3/9/12
I will not give this place a star, I stayed at the Motel 6 in Charlotte, NC. The place was a pig sty and my room was smelly and so dirty you could see balls of dust around the edges of the walls. The top lock was broken the tv had lines going through while I tried to watch March madness. The sink had water running through. I am homeless and jobless, but a student and was going to stay until I could get a job an apartment. I asked for a clean room around 9pm. Monday night and saw other people being booked in all Tuesday around after returning and was told I had to wait another 1/2 hour. I asked what was the problem and the manager at first stated I don't know why they keep getting you a time frame when I again asked would I have to stay the night in the same room she gave me the room next door which was a lot cleaner except for the bath tub. after I moved all my things that included a desktop computer and large printer. I had to wait another half hour for the manager to put batteries in the remote only to find out that the tv did not work. I was told I had to move again I asked for any available room on the same hallway because I was exhausted having moved two times in twenty four hours and staying in different hotels through out the previous week(no problems) just no suite. The manager refused to accommodate my request and act as if the dirty room and the tv not working was my fault she then proceeded to have me checked out of the motel. I was in shock and called guest relations for help crying and in distress. to make a long story short she also call the police and guest relations was no help. I am 52 years old with documented disabilities, the police treated me as if I was a criminal and did not lift a finger as I was banned from the property and watched as I moved all of my things out, just so happened I had a rental car. My dog was also traumatized. I am still traumatized and upset over this treatment. They are still holding the fee for a week I paid up front. I am reporting this abuse and blatant discrimination to all of the civil and human right organization. I am also suing the manager for intentional infliction of emotional distress, refusal of service under Title VII and under the ADA. Anybody that has experienced this type of treatment should do the same thing. I have done SW and alternative dispute resolution and just because of my appearance, homelessness and economic status does not mean I am not a human being and I will hold Motel 6 accountable and I hope that anyone has experience this terrible, cruel treatment should do the same. This has to STOP!!!



Yahootie 3/1/12
A few nights ago, we were forced to move to a Motel 6 in Lancaster, Ca., as my mother had fallen and broke her neck! We had to travel three hours away from our home to be with her through her surgery. The last night of our 4 night stay we had to move to the motel 6 as the Hilton we were in was booked up. So, we took the motel 6 because we could be closer to the hospital. OMG!! What a HUGE mistake! That was the nastiest motel I have ever stayed in! The room smelled of urine, the carpet was nasty and the beds, were the worst bed I have ever slept in! I believe sleeping on an old sway back mule would have been better! I have stayed in motel 6's before and never, and I do mean never, been in this bad of shape! This place is in need of remodeling! If not...burn it down! Had we not been so bone tired, we would of tried to find a better place! Maybe even taken a chance and slept in the car!! Please, before you decide to rent a room from motel 6, check it out first! You will be glad you did!!!



david 3/4/12
i stay at motel 6 in san marcos an the boss there was telling a house keeper and i over heard the manager talking bad to a house keeper telling her to hurry up and get off clock and the house keeper told her she is doing the rooms like janit what the rooms clean and she said i dont care what she said you do them the way i tell you how to do them i sine the dam cheaks an dont worry bout her janit the house keeper told her the bath tub s have not ben clean she said i dont care just hurry up and get off my clock then the house keeper told her there was stains on the sheets and manager said put them by feet where they cant be seen the houes keeper told her we not to use stain sheet manager side i dont care what she said do it my way thats nasty if u ask me ant the head house keeper all she dose is walk around smoke cigarettes and manager and head house keeper sand in front of office smoking all day she dont do any thing but smoke when the house keepers r busting there buts an they do an alsome job but your managment is bad bad bad yall should send some one under cover to see how yalls motel is being run so yall can see for yall self and they dont where there blue shirt
only when big bosses come down an thats when the managment try to do good but they are some of the worrse ive seen



Motel6SchillerParkILsucks 2/28/12
Recently stayed at a Motel 6 in Schiller Park, IL this past weekend and my experience there was just unsatisfactory. The lady that checked me in was unfriendly. She never greeted me or thanked me. The first room that I checked in had no heat (mind you, I had my young daughter with me) so they switched me to another room and ok, fine but the second room was as worst! I paid for a non-smoking room and it said non-smoking but when I got in my room, the room smelled like smoke and I am not a smoker. It just stinks. My clothes, my hair, everything smelled like smoked the following day. It was late. My daughter was tired, I was tired and really didn't want to switched rooms again so I stayed. I should of switched so this was very inconvenient. On top of that, I slipped on a patch of ice and fall on my right side. Three housekeepers witness me fall. How irresponsible of them not to noticed a large patch of ice on the pathway where people are going to walk on!!!! There were no salt, the ice was invisible for me to see. It could of been my daughter falling and busted her head!!!! It was very stupid of them to not noticed this. To make the story short, since it was on a weekend, their GM Brian Pekala was off and claims he is entitled to have a day off and WHO THE HELL was questioning his day off anyway!!! I didn't get to speak with him right away. The lady that helped me checked out was friendlier, I did get a refund for my one night stay. It really wasn't worth my time to even thought of staying at a Motel 6!!! Because right after that, the next day I did speak to the GM and I told him what happened and he was apologetic at first and sounded understanding. He said he would investigate the incident and that he would call me back by the end of the day. And he did but then his tone changed and was sort of rude. I told him instead of settling this legally, I want to settle this directly with them. I want them to pay my medical bills, I think that sounds fine, right? He said it would have to go to their Corporate Risk Management, that they would call me. Ok, fine. So their Risk Management called me and they investigated and they are now saying that they are denying my claim because they cannot control the ACT of GOD...??!!! ARE YOU SERIOUS!??!!! Cheap stupid Hotel!!! Thats why you buy insurance when these types of accidents happens. Your MOTEL was irresponsible and you have the nerve to say this!!! BUllcrap!!!! The ice was on the pathway where people are walking on to go in and out of the building!! Like for real!!!?? I will NEVER STAY at a Motel 6 anymore!!!! Luckily the lady that checked me out was nice but that is just one person...It just show you what type of people you are dealing with!!! Their customer service sucks, no sympathy at all. They are so lucky that my daughter didn't fall and busted her head because I wouldn't be this patience!! They will definitely talk to my lawyer this time!!!! See you in COURT MOTEL 6!!!



Anissa Laskey 2/29/12
Why is there a rating for a poor service????
I would like to have been forced to be given thz dump
A shiny star:+(..however i am horrible saddened to learn that the reason for the disregard form human life
from the private on Iranian ram shack of hotel..
In there country that is how they live funcky... .dirty......smelly...dog and tick infested motels...
This explain why alll the motel 6' s are going to SHIT!
Because they think they are at home........wake up motel 6 corporation .........we they peope are not digs
And we appreciate when we lidge in your hotels we dont pick up ticks...fleas.....bedbugs oyr anything...u wouldn't sleep in...thz is not iran...dirty motel owners.......SHAME ON YOU! !!!!!!!



Barbara Boyd 2/23/12
We stayed at Motel 6 in Peoria, IL on 01/17/2012. Behind the nighstand there was hair, dirt, cigarettes and spiders. I did not report this because my son was still going to stay there for a couple more days and I did not want them to make it hard on him. The staff was nice to us while we were there. Just did not like the fact that the room is not cleaned the way it should be. I can say with no doubt in my mind that we will never stay in a Motel 6 again. At least my son is getting reimbursed through the Marine Corps for his stay there. Glad to know that they use plastic cups that are prepackaged in plastic wrapping.



Christen 2/15/12
I stayed in Motel 6 in Piscataway, NJ on February 14, 2012. I would not even rate this motel with one star. Upon arrival, they treated me as though I was a burden for them and that my money was not worth a dime; ( I paid cash, btw). I wanted to stay for one week and they told me they would not give me any discount. Regardless of paying cash or up front, no AAA discount, no continental breakfast, no do not disturb signs. The room had a dark, damp feeling to it. Bare minimum clean, t.v was only 19" and 3 channels were all static. The day of check out (12 p.m) I called the front desk to request an additional 3 night stay and if I may run to the bank and come back to pay them. The front desk gave me a hard time that I had to run to the bank and that checkout was at noon. After a slight argument, I was told I may go to the bank and return to pay for the additional nights. Upon my return, the motel (GENERAL MANAGER) had called the local police to have me and my things removed from their property and would not discuss this matter any further. I had 10 minutes to remove 3 days worth of my belongings to be kicked to the curb without arranging any transportation for myself or my things. They do not have any concept of consumerism or respect their guests. I was a paying customer and they treated me poorly. Thank God I didn't have the time to book an additional 3 nights and regret staying there for the 3 days prior to my removal.



CHRISTEN 2/15/12
THE PHONE NUMBER LISTED ON THIS WEBSITE IS NOT FOR MOTEL 6 CORPORATE OFFICES IT IS REDROOF INN. THE CORRECT NUMBER IS 800 557-3435



kathleen 2/17/12
stayed ar the mote 6 at richfield minnesota i payed for 1 week from wednesday to wednesday. but desided to saty little longer payed. foranouther night the mclerk said friday i check out. but they kicked me out on wednesday they stoll my money. i tryed to talk with the manager but he just gave



2/11/12
Motel 6 In phx az is not a good place to be employed .... I just stoped working there today because... The people they rent the rooms to are crazy... I knocked on the door and the guy just swung at me.. If he would have hit me I would haver went over the railing.. Also ... As fare as I can see... they are NOT DOING THINGS BY THE RULES.. THEY ARE HAVING PEOPLE CLEAN ROOMS THAT PEOPLE JUST PASSED AWAY IN.. ACCORDING TO THE BBB THEY ARE SUPPOSE TO BRING SOMEONE IN THAT IS QUALIFIED TO DO THAT KIND OF CLEANING... THEY DO NOT HAVE PROPER CLEANING SUPPLIES.. SUCH AS GLOVES, TRASH BAGS ... THEY ARE BRINGING THERE OWN LAUNDRY IN FROM HOME WASHING IT THERE USING THE PROPERTY WASHERS AND DRYERS AND WE ALL KNOW THAT YOUR NOT SUPPOSE TO DO THAT... NOONE CARES ABOUT THE EMPLOYERS WELL BEING... THEY HAVE BED BUGS IN JUST ABOUT ALL THE ROOMS... SOME OF THE MATTRESS HAVE NO BOTTOMS ON THEM.. ONE BED THEY HAVE DUCK TAPE HOLDING IT TOGETHER ALL AROUND THE INTIRE BED.. BLOOD STAINS ON THE MATTERS THAT THEY TRY TO COVER UP WITH SHEETS.. ALL THE COVERS HAVE BURN HOLES IN THEM.. IT'S A MESS... AND THE DANGER IS CRAZY.. I MEAN THEY DON'T PAY ENOUGH TO LOSE YOUR LIFE WORKING THERE.. THEY DON'T THINK ABOUT ANYTHING THAT IS GOOD FOR THE EMPLOYEE'S... I AM LOOKING FOR THE CORPRATE NUMBER SO I CAN COMPLAIN ON MONDAY.. I WOULD DEF NOT SEND ANYONE TO THIS PLACE... NOT EVEN MY WORSE ENEMY...



FLIP 2/9/12
Stayed at the Motel 6 in Palm Springs, due to a non working air conditioner they switched rooms for us, that was fine. They also said that they would refund us $30 yeh right. After several calls we were told 15 business days, well those days have passed and corporate doesn't return calls. If this is the way they treat their customers how can we expect the people who work for them to be any different.



Michael Edmond 2/9/12
I stayed at Motel 6 in Colorado Springs, Colorado, and I asked their housekeepers to replace the linen and towels in my room several times, but they failed to do so. My linen and towels were only replaced after I contacted a housekeeper named Amy replaced them. Now me and my girlfriend both have been diagnosed with having scabies. My girlfriend lives in Nebraska not even in Colorado. I go to college and I am going to have to withdraw from a class because I missed two weeks due to the scabies. This may affect me getting financial aid for the next semester. My advice never ever stay at any Motel 6! I will be filing a civil action against them soon. So if anyone else has stayed at Motel 6 in Colorado Springs and contracted scabies or bedbugs, please let me know! My e-mail address is Edmondm77@gmail.com!



Rosie Lpoez 1/30/12
My fiance and I were going to stay at the motel 6 in Spring Tx. off of Cypreswood. We checked in but decided to leave. Motels appearance was nice,but it turned out to be unsafe. The entrance we used was unlocked, there were roaches,. We left and came back the back entrance door was wide open with a brick holding it open so therfore anyone can get in. The place must be family owned, kids running in the hallways, you could hear everything in the surroundings.



Bugbitesichyswollen 1/28/12
I stayed at motel 6 downtown tennessee it was disgusting I got bit by bed bugs swollen and now I had to go to the doctors I've been itchy and up at night for week if anyone else has been bit by bed bugs in tennessee at the motel 6 please file complaint.



Chad Cockrum 1/21/12
I would greatly appreciate receiving FoxNews as another news source to choose from.

I find that only having left wing networks that cater to Democrats/Liberals doesn't provide balanced political information for any guest.

I was informed at the front desk this was a corporate decision made and guests aren't able to direct tv to remedy this issue.

I would greatly appreciate being able to have FoxNews as another source for political news. The other networks provide plenty of bias that is easily detectable, annoying, and just bad journalism.



Imad kassem 1/21/12
The manager maribel arreola will had sex with who ever she had to. I also fell into her sinking pussycat if you know what mean. She was also sleeping with jeff covina and they let her work there .so wifes of managers for motel 6 in galveston tx if your hoppy privates smell like dead fish they got in bed with maribel arreola.



Blair 1/19/12
On Jan 5, 2012, I stayed at the Motel 6 on Arapaho Road in South Denver. My reserved room was on the 5th floor. When I got off of the elevator, there was an irritating smell in the corridor. Unfortunately, the smell also permeated my room. The linoleum tiles were chipped and cracked (there was no carpet). The twin beds were worn out, with one bed's impressions of 2 occupants. The bedspread had cigarette burned all over. The nightstand was missing the drawer. The windows were filthy. The refrigerator was missing an interior shelf. The TV was an older model and the max color could not be adjusted. The cable's 30 channels - about half of the channels were either unclear or fuzzy. The room had numerous scars left by smokers, including the sink, bathroom floor and the tub. I ended up taking a nap while fully clothed, apprehensive of the possibility of bed bugs. The stench was still bad, after running the AC, heater and opening the window. So I got a 20 minute nap with my hand over my nose. I intended to stay until the following morning. I received a call of the death of a family member. I quickly gathered my belongings and returned the door card to the front desk. I told him that I had a family emergency and would not be returning.

On Jan 06, 2012, I contacted Motel 6 Corporate Office, explaining my discomforts and the condition of the room. They elevated my complaints to the regional manager and motel management.

On Jan 8th (Sunday), I received a call from the motel manager, mad that I didn't bring these issues to him before leaving the motel. I repeatedly asked him to repeat what he was saying, since his accent was foreign. He refused to understand the urgency of my departure. He got rude and yelled at me, so I hung up the phone.

On Jan 9th, I contacted corporate for a refund. They said that the refund would have to come from the motel manager.

On Jan 10th, I called the motel manager for a refund. He told me that I had waited too long for requesting a refund (5 days) and said that I should have discussed the situation prior to departing the motel. I told him that a death in the family was more important at the time, and that there was no way I was in the mood to sit down and talk to a stranger.

The corporate office and the Denver Motel 6 have refused any amount of a refund for these sorry living conditions. I will enjoy learning of many of their motels closing, based on sanitation and customer satisfaction.

If you are searching for a good motel, STAY AWAY FROM MOTEL 6!!!!




Lynn 1/16/12
I wouldn't even give Motel 6 a 1 star the motel is filthy beyond repair! All of the motels need to be torn down and rebuilt! I wouldn't let my dog stay in this filty, moldy, dirty, disgusting motel! This is uncalled for and they need to be reported to the Department of Health immediately! I stayed in the Motel 6 at Williamsville, New York, wow, unbelievably filthy! I complained and nothing, absoulutely nothing was done. Lazy, staff including management, corporate and those in housekeeping!



Unlucky33 1/5/12
I recently stayed at the Motel 6 in New Orleans near the downtown area. During my stay I was bitten by bed bugs for which I had to seek medical attention, discard my luggage/ clothing and miss work for two days . When I informed the person from the front desk, he responded "this has happened in the past and I will make a note to the manager", then I was dismissed. This was far beyond the worse hotel experience i have ever had. Stay away from these motels, they are not worth the inexpensive price you pay for your night stay.



Mr. Bill 1/5/12
I stayed in Motel 6 in Twin falls Id.. Everything was good for a cheap place too stay but when I filled out there survey I am now getting 400 plus spams in my email... Now I will get more because of this but the public needs to know I think there selling our email address...........



jobob 1/3/12
Motel 6 in evansville in it one of the most dirtiest motel I have been in have to be moved three times before finding a room thats fair will never stay in a motel 6 they are becoming real DUMPS,told management was told manageer was aware of conditions of rooms very poor customer service being oneof thelargest hospitality motels i was very disapointed ps tell tom bodet too stay in evansville indiana and i guarinty he will leave and go too super 8 please look into this complaint there making you look bad and i know there nt up too your standards



Kindle Catalano 1/4/12
I stayed with that location from the 24th until the 28th and in order to use an iron, which should come in the room to begin with, as I'm sure you're well aware you are required to leave your I.D. at the front desk, which btw is the most Ridiculous policy on the planet, how many people do you know that travel with two I.D.'s?? and won't accept a DEPOSIT?? Last time I checked Money buy's everything materialistic. So I very reluctantly left my California I.D. at the front desk the entire time I stayed with the motel. btw, I am a medical patient with a serious injury, who needs a valid California state I.D. in order to purchase my medicine. When I returned to the front desk to retrieve my I.D. I was given my personal identification cut in half and completely destroyed. The lady at the front desk passed it to me, and said that the manager cut the I.D. because it was expired. I then looked down at the expiration date 7/10/2016?! I was then given a very rude attitude by the lady at the front desk, received no apology, empathy, and absolutely zero explanation.

I'm sorry but the last time that I checked, Motel 6 is not the Police station!! Even the Police don't cut expired I.D.'s in half, they punch them!!

I then returned to Las Vegas From Los Angeles, two days later, to officially file a police report in person. I was ready to press charges immediately. Unfortunately I am forced to take legal action instead, unless there is some form of very extreme rectification taking place in the very near future.

A trip to the D.M.V. in California is a minimum of a 5 hour wait, and is not free as you are well aware. I now have to somehow get out of work, to wait in line at the D.M.V. for new identification, so that I can purchase my medicine.

I would like an official answer as to what you think is fair in return for my time, suffering, and enormous nightmare that has transpired from my recent stay with your establishment, because in my eye's it's worth thousand's.

I have contacted a lawyer who has advised me to officially ask in writing for you to rectify this affliction. If I am not satisfied with the outcome he has promised to take on my case.

If I am not satisfied with your response, I will also immediately be writing an enormous view on Yelp, and several other very high profile websites, and your response will be posted within them. I also will be sharing my story on my Hollywood Facebook, twitter, and myspace accounts, and asking all of my friends to repost.

Please contact me at your earliest convenience.



Bernie Vest 12/30/11
Motel 6 East Brunswick location is poorly managed and coorporate needs to send an investigator to view and smell the rooms, pet odors and rotted carpet.. beds need to be replaced and smelly pillows..



Dave 12/30/11
To everyone: Motel 6 was bought out by Iranian's(no bullshit) and is no longer "a chain motel" ,but now a franchise. I found this out from a clerk at a Motel 6 I stayed at regularly when I noticed the motel 6's motel # had changed. I asked why the number change and that's when she broke the news to me.No more leaving the light on.



stephenX 12/31/11
Stayed in a motel 6 in Joplin, Mo on Dec.22nd, 2011. First the desk clerk asked my wife how old she was. Then we were given a room that stank of vomit and heavy perfume. The shower had mold around it. The bed was filthy. The spread had holes in it; and the sheets hadn't been washed. We slept in our clothes and left the room at 4:30am to escape the stench and filth. Yeah, I know it's a cheap motel; but renting a filthy room to tired travellers is reprehesible. What a dump!!



susan noble 12/19/11
After waking up and falling in the bathroom... water on the floor from the pipe completely broken under sink.. a gap of 2 inches. Manager came.. offered me a return on my $.. I didn't take it because if I do have a claim.. I couldn't prove I was even there.. Maybe the wrong choice.. but.. OH yea.. they gave me a gift of a free stay in another Motel 6.. wow!!! I use to stay regularly.. years ago.. but after this last disaster.. will continue to support Comfort Inn.. so much for cheap hotels and nasty rooms.. I'd rather pay for comfort, safety and my security...



Jim Bob 12/1/11
This site is giving the wrong 800 number for Motel 6's Guest Relations department. The correct number is 800-557-3435. I attempted to utilize the Contact Us link and it does not work. Please correct your records.



Melanie 11/29/11
Hi just a note to corporate people I am very disappointed in my stay at your motel in Shreveport La. We had to change rooms three times before we found one the the heater worked and the door would shut I really do not recommend that motel to anyone I would have liked a better room but that was all they had and fierceness offer a discount on it



ana na miss 11/29/11
This is in reference to my stay at the victory drive location in columbus ,ga. I truly don't know where to begin. Not only was my valuables stolen but the room was filty and bugs crawling around. Complaining is just the start of what I'm going to persue. I feel that being that this chain being as big as it is needs to really evaluate who they hire. When I made my complaint to the manager and told her about the incident she showed no remorse and told me she would contact me in the morning. Even the police department informed me that my actions against them will be successful because of how the events occured. So to all the viewers and readers. Please DO NOT STAY at this chain it SUCKS!!!!!



MadMommy 11/20/11
I have been staying at the motel 6 in linthicum/BWI airport in maryland for two weeks while waiting to move into my new apartment. The staff there is very helpful and friendly, and the rooms appear to be clean, but, three nights ago I found a bedbug crawling on my 9 month old baby! My husband's found one crawling on him too! The front desk staff immediately gave me a new room and made a report to the corporate office, saying they would contact me to I guess ask me questions, but no one has called me yet. I am kind of stuck staying here because my lease does not begin until december 1st, and living with my mother was driving me so crazy that I came to the motel to wait for my apartment to be ready. They better do something about this!!!!!!!! I don't really know what they can do to make that icky feeling go away every time I walk into the room or my ocd like way of checking the mattress and sheets every five minutes though



Al B 11/15/11
Yesterday morning I was finishing some paperwork at my computer on my 2.99 internet connection at the motel6 in Bismarck ND that seemed like 2 soup cans and a string. I felt light headed .. to the point of vomiting. I got sick, and went outside for some fresh air where I found a car idling about a foot from my door. The door, had no weather stripping so the fumes filled the room and subsequently gave me carbon monoxide poisoning. After the ambulance and fire department came and helped me I contacted the corporate office to find they really could not care less that I was almost killed due to the lack of C02 detectors or weather stripping around the doors in the hotel.

They are awefully lucky I am not one of these lawsuit happy people or I would sue the pants off of them and file a civil suit against the manager for not calling 911 and helping me get medical attention ( a construction worker was nice enough to do that when he found me outside on the ground )
Definitely a dump of a business run by money hungry greedy people who could care less about nothing more than the dollars in people's pockets and not the people themselves. Very disappointing.



COMPLAINT REFERING TO SATCHIN AND RON PATEL GENERAL MANAGER & MANAGER 11/13/11
DO NOT STAY AT THE MOTEL 6 IN ENGLEWOOD/DAYTON OHIO THE ROOMS ARE PRETTY DECENT EXCEPT WHEN I WENT TO USE THE TOLIET AND WATER STARTED COMING FROM THE CEILING I CALLED THE FRONT DESK AND THE MANAGER RON PATEL TOLD ME TO USE THE ROOM NEXT DOOR'S RESTROOM AND TO COME TO THE OFFICE AND GET THE KEY WHEN I ASKED FOR ANOTHER ROOM HE SAID THERE WAS NO MORE AVAILIBLE. THEN I ASKED FOR A REFUND I WAS LEAVING HE REFUSED TO GIVE ONE TO ME AND GOT AN ATTITUDE WITH ME AND MY WIFE FURTHER MORE LATER AROUND 2PM I WENT BACK TO THE OFFICE TO FIND NO ONE THERE I STOOD THERE FOR 20 MINUTES BEFORE SEEING RON THE MANAGER COME OUT OF WHAT LOOKED TO BE HIS ROOM STRAIGHT ACROSSED FROM THE OFFICE ON THE SECOND FLOOR WHAT KINDA BUSINESS IS THIS PLACE SHOULD IT BE CLOSED IT IS FULL OF DRUG DEALERS AND PROSTITUTES NOT TO MENTION THE COPS CONSTANTLY PATROL THE GROUNDS. I ASKED FOR CONTACT IMFORMATION FOR THE GENERAL MANAGER SATCHIN PATEL AND RON REFUSED THAT TOO I GOT HIS BUSINESS CARD AND CALLED THE NUMBER AND EMAILED BY NEVER GOT A RESPONSE!



paul fratiello 11/13/11
I STAY LOTS AT YOUR MOTEL CHAIN AND HAVE ALWAYS HAD A GREAT STAY, WITH THE EXCEPTION OF ONE PLACE. THE ONE IN SALINAS CA ,ADDRESSS ON KERN STREET. THE MANAGER THERE HAS BLACK BALLED ME FROM STAYING THERE AT HIS MOTEL ,BECAUSE OF A COMPLAINT I HAD THERE TO DO WITH ONE OF HIS STAFF PEOPLE WHEN I CHECKED IN AND WAS RIPPED OFF FOR A DAY BECAUSE I HAD CHECKED IN A LITTLE TO EARLY. SO MY NEXT TRIP THERE I WAS CHECKING IN AND THEY TOLD ME THAT THERE WAS A NOTE IN THE THE COMPUTER SAYING THAT I WAS NOT TO STAY THERE ANYMORE. WHAT THE HECK IS UP WITH THAT CRAPP.I WOULD LIKE TO HEAR BACK FROM CORP. ABOUT THIS. IT SEEMED LIKE THE MANAGER HAD HAD A FEW DRINKS THAT NIGHT, AND GAVE ME FIVE DIFFERENT PHONE NUMBERS FOR THE CORP OFFICE AND ALL FIVE NUMBERS HAD BEEN DISCONNECTED. NOT A VERY NICE MANAGER AND YOU SHOULD TALK TO HIM ABOUT DEALING WITH HIS CUSTOMERS.THANKS AND GOOD BYE



Damon 11/3/11
Last Saturday the 29th of October I was on my way to a football game here in Florida when I checked my credit card and debit cards as I usually do. I noticed a funny charge for a Motel 6 and decided to call my bank about it. Bank was closed (of course) so I decided to call Motel 6 where I found out they had accepted my debit card. Oddly, both of my cards were in my possession. I immediately told the lady that this was fraudlent and that they needed to resolve this matter asap.

The little girl on the phone Kelly Stark Guest Relations Specialist assured me she would resolve it, but she had to call her GM and let me know. She really didn't sound enthused, but guess you can't expect much from a 10.00 an hour employee. She called me back and told me they would do nothing. They wouldnt even call the police to do an info report but told me I should. I called Oakland PD immediately and they told me they could do nothing with out an info report. I called TPD (Tallahassee, PD) which told me they couldn't (and I understood that because they have no say in Califorina!) I then called Orlando, PD whom I got a report number from but again could not do anything.

I called the woman back with the number of the OPD report and she still said they could not do anything however the person was staying there still and she refused because she claimed the charge was valid
again.

FAST FORWARD >>> I called Motel 6 corporate offices today (accor) and the woman at the executive offices was rude, uncooperative, and told me it was my problem. Also told me it was not their stance to file any reports which is stupid but hey, what do they care. Granted I would never stay in a roach infested, rat motel (6), so they will never get my money but still they should take care of their possible customers. Avoid going here as they will allow people to use a fake debit card, with no actual card OR ID. When I spoke with the GM there he said it's not his palce to check every ID that comes with the cards however the girl on the phone at the executive offices said they check EVERY ID with out fail. They are crookes, frauds, etc... whatever you want to call it! Avoid their services, avoid their nasty hotels with crooked employees! Hell, stay at a Red Roof in spide at least they are clean and professional.



Sean 11/6/11
I used to work for Motel 6 in Shreveport, and here is some advice to those of you who think your going to recieve 5 star service at a 39.99 plus tax rate. WAKE UP..
what do you expect for that price.. My manager was more interested in kissing corporate ass than fixing the issues that were the basis of the complaints in the first place. Customers constantly lied and made up ridicuclous stories just to get a free room.. Its been almost a month since I was fired, and I havent recieved my last check yet.. I have called several times to ask about my check, and have recieved nothing but the runaround..



Roxy. Frustrated. I just want clean clean place 10/29/11
We have been staying here at motel 6 in Fremont
For about 4 days now and my bed hasn't been change for last 4 days.
Now no am getting fed up with bullshit going around with this trashy motel
This place is very filty. The shower is filty. Does any of the corporate staff ever go around
To all the motel and do an inspection ??!!!???
WHY is it that no one is doing something about this problem. )&&@(&/&/&:&:.@:920837:8 tired of this bullshit.



Sharon S 10/25/11
My husband and I began our stay at the Motel 6 #1155 in Denver, Co. We were only in the room for less than one hour when my husband realized there were people outside dealing drugs. After, one hour forty-five minutes, we decided to leave because we were afraid for our safety. When I reported the drug dealing to the front desk, the clerk said, well, I can't refund your money but you are welcome to leave. I told her we were afraid for our safety but that didn't matter to her. After we returned home, I emailed the Motel to complain and the manager said she spoke to the clerk and the clerk told her I never even came into to office to report anything to her. I told the manager to look on the video. I was so upset that I would be called a liar about something like this. I was also told by the manager that there was no drug dealing in her motel. Wow, I couldn't believe the nerve of these two people. The manager did offer a free coupon for a nights stay at any Motel 6, I told her to keep her coupon. I will never stay at a Motel 6 again during my lifetime. If I could rate this motel below 1, I would do this. I also went online to place a complaint only to find out that it would cost me $25.00. What a joke! No wonder managers get away with stuff like this.



Sheila Russell 10/21/11
I stayed at a Motel 6 in Albany Ga. for one (1) night 9/16/11!! The room was a
horror!!! The toliet had a ring an inch thick of dirt, the carpet was so dirty,
I refuse to walk on it without slippers, I bought my own sheets (thank God)!!
The sheets were dingy, and the spreads for the bed a holds from past weed smokers!!
I was outraged to the extent we requested another room that was just as bad!!!!(but
a centimeter better than the first)
This was my first and last trip to this Motel chain!! BEWARE BEWARE



Tami Stodghill 10/12/11
BEWARE AS MOTEL 6 WILL SET YOU UP TO BE ROBBED OR WORSE!!!!
Since we got a response from your customer relations department that basically dismissed this complaint, we have been advised to post to Dear Abby, all motel review sites, blogs and Facebook and anywhere else we can about the incident at your motel and your lack of concern:
We stayed at the above motel on a drive cross country. At 2:00 a.m. a call was put through to our room (obviously without the operator verifying which party/name the caller was trying to reach). The man identified himself as Ron Henderson, the Night Manager/Auditor there at the motel. We were sleeping and obviously disoriented. He said there was a problem with our credit card and we needed to come to the office immediately. My husband got up sleepily and started to get dressed to go down to the office, but I maintained they could deal with it in the morning as it was cold and in the middle of the night. We went back to sleep to be awakened 15 minutes later by the phone again. This time the man stated, "you said you would come down to the office to get this taken care of and you haven't. Either you come down or I will have security escort you off the premises." This worried my husband and angered me. He had grabbed his wallet and was ready to head to the office at 2:15 a.m. when I called the front desk and a woman answered. I asked for the night manager and it was a Debbie. I asked about the name Ron Henderson and they didn't know anyone by that name. I asked why 2 calls were put through t our room at that time of night and the operator said she figured they knew us although they had only asked for a room number.
The next morning we complained to the office when we went to check out. We figured out that is was probably criminals who sit in parking lots and call rooms to lure people out in the middle of the night unsuspecting. I was concerned that if my husband had gone out they could have robbed or killed him. They obviously were watching our room or wouldn't have known we didn't go out and head to the office. I can only imagine what would happen if someone fell prey to that scam.
The motel staf was not concerned in the least, nor did they apologize for putting through the calls. They didn't call the police or give us any assurance they would address this attempted scam/robbery/crime. I wrote to corporate and was given what amounts to a pat on the head that they are concerned and appreciated my notification. If you don't care anymore about your customers, and will put through random callers in the middle of the night to set someone up to be possibly killed, I believe you need to be sued!



Miranda matjka 10/6/11
I stayed at the buffalo ny location with me and my husband the room wasunder his name. We had stayed here several times. I was very impressed of how the rooms looked clean.unpike other times trashie. I just wish that they would fire the one lady jenny. Shes very rudeand ignorent not only to the staff but customets also. Every time we came in she rolledher eyes and acted like she hated her job. if i go back to that location and see her i well take my money else where. Shes a rude and very ignorent person.whom ever hired hermade a very bad decision. Also i dont know anycompany that allows staff to live on premises.



Parker 10/3/11
I give Motel 6 in South Fredericksburg VA on Route 1 a "HALF A STAR". There is this rude chic named Cathy there at the front desk. She is beyond trashy low class and street. Every time I call there she either hangs up on me or gives me attitude. Who is she to be raising her voice at me when I am calling her place of business? Once again she has just hung up on me and I am tired of the low class service there. I wonder how in the world this chic got her job. There other two ladies there at the front desk are very pleasant when i call. But each and every time Cathy is there at the front desk i have a problem getting through to the room i ask for. I mean where else can you get a job and keep a job when you literally hang up on customers. I may not be a customer who is in a room there. However I am still a consumer who is calling the hotel and should be respected as such. Cathy needs to be sent back into the trash bin she crawled out of.



Tricia 9/28/11
We had made a reservation 2-3 weeks prior to our planned stay at Motel 6 in Corsicana, Tx recently. We arrived to find the lobby was decent, but when we drove to our assigned room around the back of the premises, we observed people sitting on sidewalks drinking beer, sitting in lawn chairs, BBQ grills of all sizes, old vehicles that appeared to have been parked there for some time. The room had no trash bags in the trash cans, a huge water spot on the carpet of an upstairs room (curious how that happened), old fashioned bedspread and curtains. As soon as we got to our room, my boyfriend went to get a soda pop and was approached by a "guest" saying he was looking for a certain room number to pick up some "smack". At this point we left to find another hotel. I have stayed at many motel 6 locations in my life and have never witnessed a slum like this place. Needless to say I requested our money back, which was returned without any problem by the desk clerk. I'm sure they didn't want any attention drawn to the premises by law enforcement! I will never stay at another Motel 6!



NO NAME GIVEN 9/26/11
I JUST WANTED TO TELL YOU I HAVE STAYED AT MOTEL 6 IN KANAWHA CITY CHARLESTON WEST VIRGINIA SEVERAL TIMES THE ROOMS ARE USUALLY VERY CLEAN AND THE HOUSEKEEPERS THERE FROM WHAT I HAVE SEEN WORK VERY HARD.....THOSE LADIES DEFINATELY DO NOT GET PAID ENOUGH MONEY TO DO ALL THEY DO THEY ARE THE BACKBONE OF THAT MOTEL.....HOWEVER I DID MEET THE RELIEF MANAGER THAT IS THERE MARIE I THINK WAS HER NAME NOT A VERY FRIENDLY LADY AT ALL SHE IS RUDE TO HER EMPLOYEES AND ALSO RUDE TO CUSTOMERS....I THINK SHE DOES MORE SHOPPING THAN SHE DOES WORKING THERE I STAYED THERE FOR 2 WEEKS AND SAW HER CARRY IN SEVERAL SHOPPING BAGS FROM MACYS AND ELDER BEARMANS NOW WHAT COULD SHE BE BUYING FOR THE MOTEL AT THOSE PLACES GO TELL......BUT I DO BELIEVE MOTEL 6 SHOULD PAY THEIR HOUSEKEEPERS BETTER PAY TO DO THE JOB THEY ARE DOING ITS JUST NOT RIGHT.....KEEP UP THE GOOD WORK WEST VIRGINA KANAWHA CITY MOTEL 6 YOU GIRLS ARE DOING A GREAT JOB AND DESERVE ALOT MORE FOR YOUR EFFORTS.......



Jackie Shelton 9/26/11
My husband and I went to visit our son in Austin Texas. We found a Motel 6 near his home, I secured the room and we left to sight see. Upon returning rather late that evening, I found dead bugs on the floor, hair from the previous guest in the shower and the bed felt like two box springs. I will never stay at another Motel 6 and pay $71.00 for such filth.



Linda Charles 8/8/11
NEVER AGAIN will I stay at a Motel 6. I requested a quiet room and when I got there, the guest services rep who checked me in at the Ukiah, CA location said that room 120 was ready and a quiet room. No sooner had I unpacked, than 3 motorcycles pulled in in front of my room and a crowd piled in to the adjoining rooms. Within an hour, dogs were barking in the adjacent room. i called the front desk and they said they would take care of it. They didn't. I almost left, but it was late.

The next night, same thing. i called the front desk. The manager told me that she could do nothing and if I didn't like it, leave. I was so upset I told her I was calling corporate. She told me to leave. I went in person to the front desk and asked for a refund. Though it was 9:30 at night, I figured I wasn't going to sleep anyway, so might as well drive 4 hours to get home.

She said not only could I not have a refund, but picked up the phone and called the police department to evict me from my room.

I am a nice person and very easy to get along with.

I hope no one else decides to stay at the Motel 6 in Ukiah. The manager is horrible!



M. G. 9/22/11
Whom can I contact by phone reg. a delicate issue with one of your motels? Thank you



Jim Carney 8/12/11
I had to stay at Motel 6 near the Rochester NY airport on Buell Rd Rochester NY and the conditions were so bad that I had to scald the bath tube, dry it off and sleep in the bath tub away from any bugs. I Motel was so dirty and nasty that is just can not be actually hard to describe. Both beds had stains on the sheets and had never been changed and the carpet in the whole place was stained so bad it would make you sick. I enjoyed the whole experience for $47.00 and will never ever stay at a Motel 6 again.



Morose Musician 8/12/11
Light bulb missing. TV remote broken. Floor filthy. Bathtub in need of resurfacing. Shower plumbing not working properly. Door from hallway to parking lot would not shut automatically, and so it remained ajar, giving anyone access to the hotel. My car and two others had driver's side windows smashed overnight, even though there was supposed to be a security guard patrolling the parking lot. I lost about $3 in parking meter quarters. The couple with the 6-year-old son from Ohio lost their laptop computer. I don't know what the couple from Maryland lost. The Ohio couple told me that, when they opened the door to their room, they were quite startled to find a man already inside the room. One of the couples told me a black man hanging out in the parking lot in a beat up car had approached them after they had parked their car and had tried to sell them air fresheners and other items. The only good thing I can say are that both The Motel 6 staff members and the Toledo police officer were very helpful and kind. Oh, yes--and there is a Glass Doctor shop less than a mile from the Motel 6. I suspect the Motel 6 generates quite a bit of repair work for Glass Doctor. For the $200 and the six hours of lost travel time it cost me to deal with my damaged car, I could have stayed in a much nicer hotel.
Liked: Service Disliked: Rooms, Location, Value



rebecca melton 8/14/11
you have some very rude and i do mean rude people working for you was told one price waited for over two hours for room i had a resevation .She checked in people that came right in with no resevation than was told the room was $47.00 when i was told it would be $34.00 the manager was gladis swanson was very rude.Why do you do run your places like this i have never been treated that bad before never stay there either.



Tiffernicus123 8/15/11
I am at this moment at the Motel 6 on Lee Highway in Chattanooga, TN. Not only disheartening, but very horrible would be how I describe my experience. While trying to sleep after a long night, I was awoken very early to extremely loud pounding noises, hammering, and infernal racket. It sounded like someone was taking an iron pillar and ramming it against the wall and the roof at the same time. When I called the front desk, the lady (Laura) was very rude and obviously did not care. When I asked what was going on, she informed me reparations were being done, and they were about to start on the roof. When I told her I was trying to sleep unsuccessfully, she told me she would "tell the manager". Not only did the racket continue, it got worse. As a matter of fact, it is still going on 4 hours later with no signs of dying down so that I can get some sleep. What is this if not a hotel with BEDS where customers are supposed to be able to SLEEP? Also, they obviously do not know the meaning of the word "customer service".



Linda Mumbe and/or Tracey Mumey 8/16/11
For some reason, my daughter (Tracey) seemed to like Motel 6, so I went along with her on that decision. At a Fresno, CA motel, the staff was not proficient in the English language. The room we were assigned seemed to be clean, but when we requested extra towels and two more pillows, we were told that "We are full. We have no more.". We were in a two-bed room with 2 adults and 2 children, but there were bath linens for only three (3) people. To not stock a little extra of everything is idiotic. I have to wonder what 'corporate' is thinking besides 'raking in money and spending as little as possible'.

In Bakersfield, we tried to get a room only to be assigned a room with such a foul odor that we couldn't stay. We were told the carpet had just be cleaned. If that was CLEAN, God forbit what a 'dirty' room would smell like.

In the future, I won't care what my daughter prefers. I will not stay in another Motel 6.



Ron James 8/17/11
I had just checked in to the Crosslanes, WV Motel 6. I wanted a room up close to the office because their wifi is a joke. First off, any motel that charges extra for wifi is a joke. Come on Motel 6, what year is it. Wifi should be a courtesy for my business. Any how, I have had trouble with the access to the wifi before and told the girl at the desk. I go to my room in the back of the motel and wouldn't you know it. No access to Wifi. I call the office and the girls response was you can call our tech support. Well I have news for her. I don't work for them. They work for me. I demanded my money back and went down the street to a motel with free wifi that works. So Motel 6, your lazy employees just cost you another customer. Never will I ever darken your doors again. Oh yeah, update your web site/ you are no longer part of the Red Roof chain.



MY MISFORTUNE 8/18/11
STAYING IN THE MOTEL 6 IN NORFOLK AND EVEN THOUGH SOME OF THE STAFF IS VERY SWEET THE GM IS A STRAIGHT YOU KNOW WHAT, SHE WANTS TO THROW THE "THIS IS THE COMPANY POLICY" OUT THERE WHEN THEY DONT WANT TO DO SOME THING. THERE WERE ENOUGH BUGS IN THE ROOM TO START UP OUR OWN BUG FARM, FROM ROACHES,SPIDERS,MASSIVE AMOUNTS OF FRUIT FLIES,GRASSHOPPERS,I'M REALLY KIND OF FRUSTRATED BY THE GM AND HER LACK OF CONCERN,SHE IS LACKING IN CUSTOMER REALTIONS SKILLS, HER LEVEL OF PROFESSIONALISM LEAVES MUCH TO BE DESIRED. I DO HAVE TO SAY THE THE REST OF THE STAFF AND THE EXPERIENCE WAS OK. NOTHING ABOUT THIS HOTEL IS GREAT OTHER THAN THE ATTITUDE OF THE STAFF BELOW HER. THE ROOMS ARE DIRTY AND LINENS SUCH AS COMFORTERS HAVE BLOOD STAINS AND OTHER STAINS ON THEM AND THEY DONT CHANGE THEN OR WASH THEM THEY JUST CHANGE THE SHEETS. THE ROOMS NEED REPAIRS AND SOME TLC. I CAME THERE FOR THE POOL AS SOMETHING TO DO ON DOWN TIME FOR MY CHILD AND THE POOL WAS NEVER USED DUE TO THE UNCLEANLINESS. I DID USE THE WASHING FACILITIES AND THEY WERE OKAY JUST STUFFY AND THAT COULD BE FIXED IF SOMEONE WOULD FIX THE AC IN THERE BUT THE PRICE IS REASONABLE AND THE CLOTHES DID GET CLEAN. THE WALK WAYS CONSTANTLY SMELL LIKE PISS. DO HAVE TO SAY THE THE PREMISES IS QUITE AND WAS OUT AT NIGHT A FEW TIMES AND NOTHING ALARMING GOING ON SUPRISINGLY. THEY CHARGE 2.99 FOR THE WIFI AND THEN THE SERVICE ONLY WORKED FOR ONE HOUR OF THE 24 HOUR TIME THEY PROMISE YOU FOR THE MONEY YOU PAY AND THEY CODE FOR THE INTERNET IS GIVEN TO U ON A SCRAP PIECE OF PAPER WITH NO RECIEPT OR PROOF OF PURCHASE, I WAS CONCERNED THAT MONEY MIGHT BE POCKETED AS THERE IS NO REAL BUSINESS TRASACTION THAT CAN BE VERIFIED WITH THE SHABBY WAY THIS IS DONE. HOPE THAT NO ONE ELSE EXPERIENCES THIS AGAIN



Donna 8/19/11
We stayed in the Motel 6 in Horseheads, NY and it does not even deserve a rating. We walked into our room after attending a wedding and driving 12 hours to get there. There was a huge wooden wall mirror on the floor by the door just leaning against a wall.(An accident waiting to happen. Next we looked at the carpet and decided to keep our shoes on as it was stained so bad. Went to the bathroom and the toilet was so wobbly not connected properly to the floor. Tired went to bed.

Next morning went in to take a shower and pulled the curtain back, mold and mildew half way up the shower curtain. Wash cloths so stained they could not be used. Mold and mildew going under the sink in the bathroom. The bathtub so dirty it looked like it had no even been washed out since the last renter.

So very disgusted, now we had to travel another 12 hours before we could get a shower. We show the clerk at the front desk who was embarassed with what she saw.

Unhappy, so please check your room before you pay.



Raymond Vialet 8/18/11
I made reservations for me and my family at the Motel 6 on J. Clyde Morris Blvd in Newport News, VA. at the end of July 2011 or there about. I am in a wheelchair and I stressed this point to the clerk at this location when I made this reservation. When I arrived in at the hotel in Newport News on the August 18, 2011 with my conformation number, my room was not handicap accessible acording to the specifications that I made with the person I spoke with. First, my conformation number was not the right one. The conformation number that was quoted to me in July was 33026 but then, when I arrived on the 18th of August 2011 the conformation number was different 33624 and with a different name. When I call on August 17th to confirm my reservations it was told to me that everything was okay. I also called the morning of the 18th before my family and I departarted from New Jersey, and was told the same thing,everything was okay. Secondly, they raised the price of our room from $224.95 to $269.94. When $224.95 was quoted to me in July. And when we arrived now the price is $269.94. Something is wrong! No something is very wrong! The staff at this location was very rude to me and my family. No kind of professionalism. They all need to take a people skills course of some kind!



Fair Goers 8/22/11
Motel 6 at 2310 E. Richard, Douglas, WY. Stay at this hotel AT YOUR OWN RISK! I have just experienced the WORST hotel experience at this hotel ever! To begin with I had confirmation for 3 rooms. When we arrived late the first night we drove up and the front desk person closed the blinds. Went inside only to find the RUDEST person I have ever dealt with in the hotel industry. Was informed I only had 2 rooms and my other friends had already checked in to one of them. There were 4 of use traveling together-one an 84 year old woman with health problems and also a 14 year old girl. The front desk person was so confrontanial that she started off right away by attacking us verbally! She ran behind the counter and closed the door while she was on the phone leaving us to stand there for 20 minutes while she called the owner. When she came out she told us there was only 1 room and not even a roll away bed and that this "was not her problem"!! She asked if I would like to speak to the owner & I did! He was not much better and did absolutely nothing to try & remedy the situation! The front desk person then refused to give us the one room left and threatened to call the police if we did not leave! We were not being beligerent or yelling (as she was) and told us to get out! We ended up driving to Casper to get another room at midnight! My friends who also unfortunately HAD to stay there (there were no other rooms available in the entire town) said it was a blessing we didn't stay there. Said the rooms were nasty, bedding and towels were thread bare and ALL of the personnel acted as if they were doing them a favor by letting them stay there! No one should ever be treated like we were and I would NEVER stay at a Motel 6 again! Corporate should be expecting several complaint letters in the near future about this hotel and the owner needs to lose his franchise and find another business that does not involve any type of customer relations! If there was a lower than 1 star rating this hotel needs it!



Michael Rubiaco 8/28/11
I called a motel 6 in Wytheville, VA to make a reservation to get away from Hurricane Irene. Unfortunately I was unable to reach Wytheville because all the roads were blocked by downed trees. My wife and I stopped at the first possible place and when I wake up this morning I have a $92 fee charges to me by motel 6. Total BS!! I couldn't possibly make it to them, when I asked the woman on the phone why she needed my CC info se said it was to hold the room and that I would not be charged until I checked in. I call back today and the same woman tells me "no I told you if you didn't show we would charge you" which is a total lie! Complete trash organization. Don't worry about leaving that light on, worry about grimy helpful and profesional staff members!



ken wills 8/30/11
horrible stay at motel 6 in york pennsylvania.awoke to find our 5 motorcycles vandalised /damaged and items stolen .we were told by cerk nothing ever happened here .but the investigating police officer said it happened the week prior to ours and prior to that.



Terry Collins 8/30/11
If there was a 0 star rating, i would give you that. On Aug 6, 2011 i check into your Hotel in Stockbridge, GA with the hope of spending the weekend with my Daughter before she left for college. What i got was the worst case of racial profiling i've ever heard of. After taking my money the hotel called the police on me and told them that they believed i had drugs in my car. Standing outside in my underwear while they spent an hour ripping my rental car apart only to find nothing. They then proceeded to run a nationwide check on my license and BINGO! A twenty one year old warrant for a probation violation. Arrested, i would spend the next 3 weeks in jail losing my business insurance, losing projects, work that would keep me busy through the holiday season, my employees out of work only to have the judge laugh in there faces and release me. LAWSUIT IN PROGRESS!!!!!



bonnie smedra 9/1/11
my son stayed in the vegas motel 6 on boulder hwy on spring bk , he noticed bug's on the floor that night , we now have a huge problem in my son's room with bed bug's 450.00 dollor's spent so far on pest control and all i am dealing with . do not stay here !!!! 9/1/11



Edwards & Queen 9/4/11
Stayed at the Motel 6 in Lodi, CA and we checked in at noon. At 5pm another male customer was rented the same room and given a key and walked into our room. That would be bad enough, but we were having sex and he saw everything. When we called the front desk the lady said she didnt know we were in the room, which is not possible, the computer shows when a room is rented or not. We asked for our money back and they did give us a refund and let us stay at no charge that night. BUT the next morning at 6am someone AGAIN tried to come into our room and the only reason they couldnt is because we had the latch hooked inside. We called the front desk and the man working said it was him and he didnt know we were in the room and he was making a house keeping schedule. Then told me that the lady from the night before told him she gave us our room for free because of what happened. Which tells us he knew we were there, and again, IF the room was empty he would know the cleaning schedule. I went to the desk and tried to talk to him I asked for his name and he refused to give it to me. I told him that this was not being handled to my satisfaction and he asked me what I wanted to do and I told him that he could give us another free night for the second incident and he said that was not going to happen. He them handed me a card and told me to call the manager tomorrow. THIS IS HORRIBLE CUSTOMER SERVICE! If something like this was happening in my business, I would do anything I could to make it right and please the customer! We were not out to cheat anybody but TWICE in 2 days the same thing happened! If we had not hooked the latch, he would have walked in on us AGAIN. A second free night is the LEAST they could do!



Mar Cappy 9/11/11
wow-my complaints are so minor compared to what I have read-I expected a discount because Motel 6 was listed in the book that I picked up on the thruway, but the discount didn''t apply (so take your name out of the book)and my remote did not work properly. This was in MASS, thankfully far away from prostitutes and strippers, etc.
Hotels charging less than the $99 I paid at least provide continental breakfast. And, yes, no clock radio. It did appear to be clean-I'm thankful for that. I learned from this quicky trip--never again.



Dave O. Scranton Pa. 9/14/11
I sure wish I found these reviews before we booked a room on W. Patrick St. in Frederick, MD..as it turned out to be a real nightmare.. The rooms are outdated to say the least,rugs are worn,stained and smelly..had to leave in a hurry after we spotted a roach climbing on the desk...the outside of the motel also left a lot to be desired...It seems real sad to me that these motels have fallen into such bad conditions..It doesn't look like it's due to money problems,,as they seem to be doing a brisk business,,but for sure it will turn out to be a 1 and only 1 night stay.....we are going for a refund!!!!!!



DHaydon 9/7/11
9/7/11, had room 223 at the your Motel 6 in Independence, MO, # 4398. Was initially skeptical walking in the hallway as there were make shift ramps, filthy carpets, and poor appearance. The room was spacious....and the shower had good water pressure. Those were the ONLY good qualities. The sheets were dirty, looked to be grease stains, the pillow cases look to have mold stains, the toilet rocked when you sat on it, and the carpet was so filthy that I wouldn't let a pet walk on it. The walls were awful, holes, looks to be previous writings that had been attempted to be removed. For the price of $68.45, this was a total ripoff, and I would think that your corporate headquarters would want to investigate the operators of this motel. The woman at the counter in the morning couldn't have cared less about the quality of there room when we checked out....had we not been driving for 2 days prior...there is no way in hell I would have stayed at this poor excuse of a nights lodging.



Linda Brock 9/10/11
I stayed at motel 6 in middleburg heights ohio. That was the most disgusting place i have ever been in. front desk very unprofessional. corporate needs to go there they don't even clean there rooms, carpets all stained up afraid to walk on. that place needs to be condemned.



Chris 7/8/11
Motel 6 - Grand Island #4265 Bed bugs in Nebraska!!!!!!!!!!!!! No refund of money!!!!
Very kind desk clerk late that night as I checked in though. Upon finding the bugs on the pillows and in between the sheets as well as crawling ALL OVER the counter surfaces, I contacted the clerk who offered to move me to a "clean" room as her manager would not allow her to refund my money. This kind girl said to speak to her manager in the morning as she would be able to "help" me. This manager not only refused to refund a portion of my money as I didn't sleep at all that night, she said she knew there was an infestation problem and that the exterminator was on his way. She was rude than started referring to the bed bugs as nats when another customer came in. Worse than poor service from the manager.
I was traveling from Colorado to Michigan, had to find another place to stay a few hours down the road as I didn't sleep the previous night (every time I started to drift off, I had the sensation of bugs on me). This incident delayed my trip many hours and cost me more money for another room. The least the manager could have offer was a voucher for another motel down the road. A "customers are important" personality as well. This was a big disappointment.






Nikki 7/11/11
We stayed at the Motel 6 in Cocoa beach, Fl! It was a busy weekend and impossible to find a hotel, we walked in at the front desk lady was nice and got us right o
In. It was about 9:45 at night and it was me, my husband and our two young daughters. The front desk lady even gave us a descent price for two nights. The room was a smoking room but I had to take what was available. The room was clean and a candle helped the smell. The cleaning ladies were nice and so was the pool. On our lastnight my 6 year old daughter slipped at the pool at on the ledge and sliced her private and had to have surgery. I havent contacted the hot yet but I will in the morning. All together it was descent considering were used to higher end hotels and not motels..



HELEN TALLERICO 7/12/11
We stayed at a Motel 6 - Newport Beach, CA #4460 on July 3 & 4, 2011.
The first night at 10 p.m. the party started in the hallway with several doors to rooms open - little kids running back and forth, bouncing balls, etc., while the adults drank, yelled, whooped and hollered like they were in their back yard. Upon calling the mgr., he did come up (4th flr) and managed to quiet them down.
The second night we were awakened at 1 a.m. as the(same)partiers gained momentum. I called the mgr. once again, but nothing was done. I opened our door and yelled at the top of my voice to shut up, but the noise was so loud, they couldn't hear me. By 3 a.m. I called him again and told him he had a choice - either I would call the police or he could come up and handle the situation. He decided to handle it. Both times I had to call on my cell, as the room phone didn't work (no dial tone). This was a completely redone Motel 6 - small but sufficient. There is no way this room was worth $78.30 plus tax per night. That was the last time for a Motel 6 experience. After reading some of your other customers' reviews, we feel fortunate that we didn't experience some other additional problems mentioned in their reviews, such as hookers, etc. The final insult was when I submitted a review to the co. you contract with to handle that sort of thing - stating just what I told you here. They emailed me in return thanking me for the "great review"! Obviously your company you have contracted to compile reviews of your motel have no comprehension of the English language.



gary coffman 7/20/11
I started off wrong with booking two rooms and only having one when I arrived. There was no ice and this is a beach area. The blankets on the bed were thread bare and smelled of dog, carpet was very dirty. I have traveled for 50 years this was one of my worst times, would never use again unless some major changes were made.



Wagner 7/20/11
Minus the star general manager Timothy Wiley. I wonder is the Wiley for Wiley Coyote?? This excuse who has no excuse. Twice on two different stays within a 3 week period this person attempted to break the door in. The first stay in the darkness of night I opened the door a crack to his question of my name of which I gave first and last and when asked him his he only gave frist and then left with no reason given. Last night was different however, at 9pm while still light out and attracting a crowd of on lookers I was awoken by someone breaking into my room enough to where when I turned over from a sound sleep I could see his eyeball and his mouth was shouting at me to "get out of bed," and "get off the property right now." I am a paralegal and this individual is guilty of defamation of character. There should be a lawsuit that follows this fool. I had to call the local police there was no way I was opening a door to an insane black person; being a sane white woman I must question why if the office had a question they did not call the room phone first??? In addition I am not paying for the broken door lock on the door this morning when I left. Refund or not this was not the first and only offense; just the most outrageous! CORPORATE WAKE UP-I LEFT ALL THE LIGHTS ON.



David From Philadelphia 7/21/11
On my drive from Philadelphia,PA to West Palm Beach,FL i stopped at Motel6 in Roanoke Rapids,SC. Although the price was reasonable the motel was in the middle of a huge dirt lot in a very seedy part of town. There was no security for my car,the room was relatively clean but there was no shampoo which i didnt think i needed to bring on the drive so couldnt wash my hair,my room was on the 2nd floor but only 1 ice machine on the 1st floor so i had to fill up my cooler and carry it up the steps to my room.There was no refridgerator in the room to keep drinks and food cold. The television was a tiny 20 inch and the air conditioner was very weak especially when the temp outside was 95 degrees.I dont mean this as a racist statement but i was the only white guy in the whole motel which made me a bit uneasy. The Motel deserves 1 star buty i gave it an extra star because the girl at the front desk was polite and friendly



Richard LaFayette 8/4/11
We were extremly unhappy with our accomodations at the Arden Way Motel 6, Suite 129 in Sacramento CA. We found the "SUITE" to be in terrible conditon. There was wallpaper falling off in the kitchen, bathroom and at the foot of the bed. The bathtub had multiple cigarette burns in the surface and we were in a non smoking room. The kitchen had 6 cabinets, a cook top, small refer, microwave and a sink but no pots, pans, cups, dishes or even plastic or silver ware. No coffee maker in a suite, no shampoo in a suite and the pillows were a extremely small and thin. The couch sank in the middle and all the chairs in the room, including the couch, looked as if someone had used them to stand on to paint. They were covered with paint spots. There wasn't a comfortable place in the SUITE to sit. We called the front desk and were told a SUITE only meant a bigger room. There was a few repiars made to the walls in the room and it looked like a homeowner did the work. I am sure for the price we paid for the Motel 6 SUITE we could have gotten a regular room for the same price if not less that would have been in much better shape and a lot more comfortable. I hope you understand that the small, relatively cheap items that you have decided to leave out of your amenities available in the room sure makes a big difference on the way we, as you customers, see the business and the importance of our comfort and satisfaction. Also the condition of the room was really a bad example for a large chain such as Motel 6. We have stayed in a few Motel 6 in our times and we are traveling a lot more as we grow older and I really doubt that we will be booking rooms at Motel 6 in the future.




Jacque Lawson 8/4/11
I want to comment on this Motel 6. Our ball team booked numerous rooms.
The rooms were dirty and stunk. One television caught on fire and ours
sounded like frying bacon so I turned it off and did not use it any more
because I was afraid that it would catch on fire. We found dirty sheets
with hair on them, one bath tub with dirty water in it, filthy floors
that my daughter mopped on her hands and knees so her son could play.
Air conditioners that did not work and rooms had to be moved. A front
counter person that lied repeatedly. We had ask for non smoking rooms
and we were told there were non available but when I said my husband had
breathing difficulties she gave us what she called a non smoking room,
with an ashtray, but it did smell better than most of the rooms. The
bed covers looked so dirty that I went to Walmart and bought pillows,
pillow cases and blankets. The pillows were yellow with filth. This
was the dirtiest, filthiest, nastiest hotel that I ever stayed at. They
told us they were giving us a discounted rate of 46.95 when we booked,
but I can find that rate on the internet. I would not have paid 2.00 a
night for this motel.
Doors looked like they had been kicked in and hinges were hanging. I
just can't believe it was so bad. As I said before it was the worst
motel I have ever stayed in. Everyone on the ball team have expressed
the same feeling.
I will never stay at a Motel 6 again because of this experience. My
husband and I do lots of weekend trips on our motorcycle so I know what
I am talking about. We stay at lots of motels. I am very dissatisfied.
Thanks Jacque Lawson

Motel 6 Bloomington #4565
1800 N Walnut St
SR 45/46 at College Avenue/Walnut Street Bloomington, IN, 47404
Phone: (812) 332-0820
FAX: (812) 337-1526



Rhonda Alley 7/23/11
This place doesn't even deserve a 1!!! In Elk City, OK...nasty nasty nasty!! Feet stick to the carpet, hair from Lord knows where all over the bathroom. A/C vent smells like urine! Dead cockroaches and crickets behind the bed and a previous guests trash STILL under the bed!! My husband even pulls the bed out everynight! Still there..they don't even clean..not to mention the maids are too busy talking on their cell phones and letting their kids run all over people's rooms!!! And that's the 2nd room my husband moved into b/c he's working from out of town and everyone else is booked!! His first room, a wk ago, he got 23 SPIDER BITES! I got one! Mine and his both turned into staph infection..told the non-speaking English guy downstairs..and nothing!! So Motel 6 owner..guess who's paying that emergency visit and medications!! Be watchin..b/c as soon as I get that bill, it WILL be FED-EXed your way!!!!



Gary M. 8/3/11
My vehicle broke down in Columbus Ga. We stayed at the Motel 6 on Victory Dr. I spent about 15 minutes looking for the front desk attendant. Finally checked in and began to kill baby roaches on the wall over the bed. Non-smoking but smelled like an ashtray. The carpet was slick and sticky. Next morning my wife awoke to find about 10 bed bug bites from her waist down. Horns "beeped" all night in the lot (wife said it was all the hooker activity that she had observed earlier) Maby Tom Bodett should make it clear exactly what COLOR lite he'll leave on for you. You guessed it, NEVER AGAIN!



KER 7/26/11
Our stay was at the MOTEL 6 in FAIRBORN OH. OMG, I have never been in a motel that was so filthy in my whole life, the carpeting was filthy, the trash cans overflowing, just dirt, dirt everywhere, was advertised that they had a pool, ohhh they had a pool alright but it had about a foot of stagnet brown water, when we arrived we were put in a room that was at least 110 degrees, the temp outside was 100 degrees, I cannot understand why the AC was not already running when we arrived, we made our reservations back in March,it was NOT a sudden arrival, they changed our room twice, finally got a room that was half way decent,the stairwells smelled like urine, there were ants crawling on the table tops AND when I rolled down my bed there was POPCORN ON THE SHEETS!!!!!! I cannot believe that MOTEL 6 would allow their name to be attached to this disater, the desk staff was very nice and apolojetic...whoever is in charge of this place should be hung!!!!!!!!!



Zadnik 7/27/11
Motel 6 in Fairborn Ohio near WPAFB was the worst hotel/motel I have ever stayed in. Filthy, rundown, ants, spiders etc. Housekeeping was awful- no toilet paper given or trash removed.Foul urine smells eminated from stairwells and hallways. We were room-changed twice. Our third room was the least offensive, but after the second night of our 4 night stay I couldn't take it anymore- and left. Ants were all over the room including the beds. They have fraudulant websites, which are 20+ year old photos. These photos show ( and they are still advertising) a beautiful outdoor pool and party center. The pool was derilict with about 6 inches of mud- weeds growing all around it as large as small trees- GROSS!!!! Motel 6 why are you allowing your name to be abused in this manner? I will never stay in a MOtel 6 for the rest of my life and I will definitley spread the word!



delacerda 7/3/11
Rude front desk and they are very slow! Check in is at 3 we got there at 6 and still had to wait 30 minutes for them to clean the room! Filthy floors. No hot water!! No fridge, no iron, not microwave! They had no shampoo conditioner or lotion! Pool was closed for maintenance! There was screaming and yelling and running up and down the side walk both nights we stayed! Bed was uncomfortable! The rooms were "modern" but didn't look good at all! No clock in the room! No complimentary brkfast and the coffee is horrible! This motel was a rip off! Never again will my family stay at motle 6! I feel like this place was money wasted! We should have gone to the one the motels right down the street!



steve thomas 6/25/11
A friend and I stayed at the Motel 6 in Peterborough Ca. on 06/17-20th. I booked my reservation on line which was not a problem. I needed to contact reservations so I called the 800 phone number. I asked about any discounts you offered,was told that since my traveling companion was over the age of 65 we would get a senior discount at check-in. When we arrived the front deck said NO we don't have that. The room had a booklet with local places to eat and have delivered. The info. in the room was outdated but when I told the front desk about it they showed me a small rack of info that was correct, if thats the case it should have been in the room. There was no paper/pens in the room and when I asked at the front desk she said and I quote "we are to cheap to suppy that" WOW, what an answer. There was no nite light in room so to had some light we left the bathroom light on and the exhaust fan was very loud, also the A/C unit was as loud as the fan. In the room the dresser haad no drawer for clothes and not enough hangers to hang things on. Your motto to leave the light on never happened except for our bathroom light. I will n ot be a return guest and people that I know that plan to stay at youe hotels will be told the whole disappointing story...



Danielle Tripp 6/25/11
Motel 6: New Castle, DE 19720

- I and my husband stayed over night and they have the sweetest most darling front desk girl named Rachael. She was super polite and a beautifuly intellegent person to speak with. She gave us great customer service and was able to acomodate us acceptionally. We will most certainly be coming back to motel 6 in delaware!



donna f. 6/28/11
I RECENTLY LET THE CORPORATE OFFICES KNOW IN A SURVEY I WAS PLEASED WITH THE MANAGERS RESPOSE BUT, I MIGHT HAVE TO CHANGE THIS REVIEW OF MINE REGARDING HIS EMPLOYEES OVRALL RESPONSIVENESS TO HELP WITH ACCESIBILITY IN MEANS OF MINOR ASSISTANCE I HAVE ALWAYS BEEN DEPENDANT AS DISABLED DOES NOT STO ME USALLY BUT BEING SO DOES NOT MAKE FOR DILEXIA OR MENTAL RETARDATION EVEN BEING SHOT IN THE HEAD AND BULLET ENTER AND EXITED WITHOUT BRAIN DAMAGE ON FILE WITH THE WASHINGTON BEUREAU OF FBI AND WHITEHOUSE AS ALL VICTIMS WHOM GET SHOT AND SURVIVE OR DONT DO TO THE BRADY BILL THANKS AGAIN FOR THAT ONE MEAN IT..ANYCASE PRESSURE IS ON FO PEOPLE WITH DISIBILITIES TO ONCE AGAIN PROVE THEMSELVES FOR WHAT AND BETTER YET TO WHOM HERE NOW I HAVE NO IDEA MERE EMPLOYEES LOVE TO HAVE YOUR OLD DESK JOB SO WATCH THE ATTITUDE AND BEHIND THE OL'MAGER'S BACK TO ESPEHCIALLY AT NIGHTIME WHEN HE OR SHE LEAVES O.K. REMEBER THOES WHOM ARE EMPLOYED ENJOY THE MONEY THOESE WHOM ARE NOT ARE REALLY LOOKING! SO BE CAREFUL HERE NOW..DO NOT UNDERESTIMATE WHELLCHIRED BOUND OR SEMI AMBULATORY PEOLE AND THINK STUPID, YOUR NOT IN THERE SHOES OR PLACE AND DO NOT WISH FOR ANYTHING TO BE, SO DO NOT MAKE THEM FEEL BAD FOR BEING HERE! WOULD YOU LIKE OTHEAR YOUR OPION OF YOURSELF FORM ANOTHER WHO HOLDS NO REGARD FOR YOU AND THINKS BECUASE YOUR HERE..DAH..YOU MUST NOT BE SMART..COME ON! LAY OFF MIND YOUR OWN BUSINESS IT CAN HAPPEN TO YOU! THEN WHAT?



Melody 6/28/11
We needed to stay at the Motel6 in Temecula Ca for a couple weeks as we have large dogs and are between houses. The Manager Guss checked us in and knew we were staying for a awhile. At week one I returned back to the hotel room to find it empty I went to the front desk and was told we were due to check out and we did not come in to pay. Mind you they had our credit card and we paid for a week for Internet that morning. My husband has a brain tumor and has to take very expensive heat sensitive medication which they had stored for three plus hours in a Hot store room we had to throw it away and make special arrangements to get more. During our stay the guest next to us had vomited all over our car and walkway in front our room I ended up cleaning it myself. The vending machine never worked and the prostitutes and druggy stayed busy and undisturbed there.
I would never stay there again and would recommend no one else would as well.



Jen 6/30/11
I would have given this place 5 stars had it not been for the strange company you will alway be forced to keep at cheaper, budget hotels. It just comes with the territory. You see a strange assortment of people... Anywhere from young adults in their late teens & early twenties, junkies, prostitutes, small families that live there full time. But, like I said, it's just part of what comes with staying at places that are under $80 a night.

I've stayed at another motel six literally around the corner, and the service was terrible. I was a clean, orderly, quiet customer and yet I got the feeling they were looking for an excuse to kick me out. I specifically asked the cleaning staff not enter unless I gave them permission because I had valuables I would like to put away, and I'm not exaggerating when I say they fully ignored me for 6 days straight. Everyday I'd ask, only to be totally ignored and id come back from being out & it would have been cleaned. It was absurd. But the head manager who lived on the premises was totally rude, She acted like she didn't give a *hit about what the customers wanted. The cleaning staff would enter without knocking on a daily basis. The cleaning staff was unbelievably rude. It was horrible.

But after moving to the one off Westminster blvd in Westminster CA things improved greatly. The head manager was so totally & completely accommodating you would think you were staying at a 5 star hotel. When he heard the staff had entered once without knocking he gave you a discounted rate for the week & it never happened again. The rooms were small but clean and the cleaning staff were totally respectful. But mostly it was the manager, I think it all had to do with his standard of service. He lived on the premises too, but he raised the bar that his staff followed. They are all polite, and helpful. Anything you ask for that they can help you with they will go out of their way to do. Anything that was promised to you but not working or available or around it was made up for in discounts or free nights. The manager at this place was awesome & I wish there was somebody I could contact to let them know how above par he was compared to every other motel 6 manager I've ever come across!



Darlene Todgham 6/10/11
As we were fisiting relitives we stad at motel 6 we had a awful experience the people across the hall slammed doors all night till 1am kept us up all night it was a bad experience as we didn't have this happen be for I thought we should have got a free room the next time every think else was good but that
my email is todg@sympatico.ca



Mike 6/16/11
Earlier this week we had a chance to stay at Cameron Park Motel 6. My experience was poor and I report it to the Corporate headquarters. I just got the standard we'll report it to the regional office.

Our problems included dunk people screaming in the hallway. We called the front office and they indicated we'll take care of it. We called again to tell the front office we are calling 911, that is when the finally decided to do something.

Funny thing Motel 6 indicates that care about customer satisfaction, but really all they care is about Money.

We went to watch the news on the television and the tv didn't work, so another call to the front desk. The clerk offerred another room. It would of been easier to switch the tvs afterall we were unpacked, showered and in our sleepware.

That will be our last stay at any Motel 6. Good thing we have a choice.



Rick 6/19/11
I stayed at Motel 6 in Nephi Utah on Friday night June 17. The next morning the wife and I went to take a shower... It took a good three minutes for the water to just get warm at the sink. The shower ran for a good five min and it never got even warm enough to shower in.. so, we had to go with out a shower. I will NEVER stay at this motel six again.



Sey 6/9/11
I reserved a room for 6/11 at the Galveston location with two beds for a family of 4 for our visit to Moody Gardens. When we arrived there at 11 am, I was told check in would be at 3pm. I paid the $87.39 for the room and was told I could pick up the key when I returned after 3 and then we went to Moody Gardens.

After leaving Moody Gardens and picking up our key to the room at the front desk, we found the room only had one bed. I asked for another room, they said they were full and they refused to give me a refund. The ethnic women that were working the front desk were very rude, there were two other families at the check in desk with the same issue. The hotel appeared to be unsafe with people loitering on the balconies but they did have security walking the premises. The pool was nasty and 2 overfilled trash bins lined the corridor that leads to the second floor. We found another hotel (thank you Super 8) for our stay, where the staff provided a pleasant and cleaner atmosphere and the rooms were royal in comparison to the dive we had just come from.

I will never return to any Motel 6. I will report to BBB and other consumer organizations and my rating is O stars.



Monica Johnson 5/23/11
Motel six: In Madison WI, is AWFUL, due to assistant managers, busy to provide drugs to various "pimps", and kiss the corporate rear????I've had a brain hemorrhage, which landed me not only handicapped, but also with other living arrangements.I am far more handicapped than I (had to be).... when I had enough money (and used to making money) I would NEVER set foot in an establishment such as this! Now, not having a choice, and having friends help me out; this scenario becomes even more disgusting!!!! Their handicapped room, consisted of the same standard bath tubs, as all the other "renovated", and higher than usual level. All against ADA standards. When I make a complaint regarding their obvious, not even OSHA certified staff, or universal precautions.....I WAS THREATENED WITH POLICE-REMOVAL???? Because I had "nailed" the lower eschalon of "Mangers", with tons of health violations. NOT to mention the pubic hairs, on our "clean towels", and hairs-dark, and I'm blonde....on sheets and towels. The WIFI didn't work, more frustration (due to allowing the router in a guest's room????). They were willing to comp us-after stressful, heavyduty complaints over the phone...only to tell us that we would be refunded, and then asked to never again return!!!! IT MADE ME EVEN MORE FURIOUS!!!!! Now I'm so stressed out, I can't even sleep!!!! Good Luck if you are ever stupid enough to set foot into ANY Motel6-They're making a fortune, off of the less fortunate,and the management does ZERO to "Fix this Motel", as they ARE making money!!!! I'm NOT GIVING UP, this will go to Mr. "We'll leave the lights on" very passe, at this juncture...........all fed UP BOYCOTT MOTEL 6!!!



Blaine Quebedeaux 5/24/11
Motel 6 in Harker Heights Texas is in so many violations, they announce they are NEW, that's an Understatement, this place is a DUMP! For starters the place is so DIRTY, Filthy, Disgusting, to say the least, The FIRE ALARMS go off constantly, Nothing works here, the curtains, no security latches on doors, the toilets overflow, shower heads don't work, housekeeping steals from your room, internet don't work in most rooms, no ice buckets, not enough towels to service the motel (the ones they do have are all stained and gross. A/C units dont work half the time. They DO NOT WASH the BEDSPREADS or BLANKETS when someone checks out of the rooms, they have MUSHROOMS growing in the Carpets they are so filthy.the floors are sticky! The so called Manager is Rude and curses out his guest, he is a racist, and I know for a fact he has been complained on multiple times and nothing was ever done about it. They have so many Drug addicts, prostitutes they rent to that the police are there constantly! Treat their employees like dirt, (that is the one's that are stupid enough to work for them) They have a very high turn over rate here! Motel 6 Corporate Office needs to investigate this illegally run Motel, Pull a surprise Audit on them and watch what happens!



Donyellah 5/31/11
I was staying at the one in frederick, md and the staff are rude and unproffessional and ecspecially the manager or supervisor. The rooms got filled up and we been staying there for two weeks and the manager didnt say oh sorry or I have to ask you to leave he plain out said you gotta get out we said excuse us and he.said you got to leave now and was rude.



pe 5/24/11
Perdell i stay @ motel 6 in Monroe,La. I call the front desk and ask why the pool gate is lock the young lady said manager took the key home . then the next day i ask the young lady again about the pool she said the manager isnt in. i call the corpater officer and no one answer just a voice mail. this is the worst motel i very stay in. the only thing motel 6 have going for thjem is your housekeeper there are very nice



Joe Andrews 5/25/11
By far the worst motel experience ever. Reserved two(2) nights in the Danvers, MA Motel 6 - on the credit card. Stayed the first night in the filthiest room...slept above the sheets; second night they gave my room away. The front desk women told me I only paid for one night - eventhough I had reserved two nights and given her a card. It was like the Seinfeld episode where you make the reservation and they don't honor it.

Wrote to Corporate Services and got the same type of "comical" response. Besides the motel being a hole, the service was horrible, and the help idiots.



Patrick Moran 5/27/11
Checked in to motel 6 in Wendover, Nv. Stayed at others the past, this one is pasthetic. No airconditioning, and when we called office they said "WE HAVE NO AIR, BUT WE CAN GIVE YOU A FAN"! false advertising says airconditioned rooms.!!!
Very unhappy with this, not acceptable!



5/20/11
I just gotta say I love your motel..but if you(motel 6) complain to any one who will listen.. to the whoever communications company...maybe (Fair point) will come up to snuff. 'cuz it sucks it's no way fast internet and thats my only complaint it really sucks that its 2011 and I am reminded about the scalpers at Verizon, but at least they delivered



disappointed 5/22/11
I hear commericals about safe,clean and comfortable, well, Tom Bodett needs to go stay at the Motel 6 East #107 in Grand Rapids MI and see how safe, clean and comfortable his feels. We stayed 12 nights and every 3 days we had ask for clean towels and trash to be emptied and on the 7th day had to ask for clean sheets and room cleaned. TV didn't work properly was told nothing could be done( paid in advance shouldn't we at the least have tv that works). Outside security locks didn't work. Over all stay was nasty. Never giving Motel 6 my money again. Will try Super 8 couldn't any worse. By the way we were visiting dying mother-in-law



mark 5/15/11
one star is too high. my wife and i went to the Motel 6 off of I35 in Lakeville MN on sunday 16 May 2011 to see if there was any vacancies for June 10 & 11 2011, when we walked through the door the desk clerk shouted there was no vacancies. we were in there in the lobby, if that what you call it a lobby for about 2 seconds. we told the clerk that we only wanted to see if there was vacancies for the june dates. she there was no dates, we turned and began to leave i stated the word RUDE. the clerk yelled back "yes you are rude to my wife and i when i heard this i re-enter the "lobby" she yells out " i do not want to see you two here again" the cleck continued her irrate rant until i asked to see her manager.
that was the utmost rudest person we have ever delt with



Matthew Genua 5/18/11
I checked in at Motel6 in Southington,CT.for 3 days. They cleaned the room once. This Motel was the worst Motel i ever stayed in. Very unsanitary. Will never use this Motel again.



Doug Bailey 5/13/11
Came back after being out all day walked into a dirty uncleaned room front desk man told me it was my fault for not being in the room to let the maid in. I told the maid when I left at 11am to clean the room I was staying over. Then I went to get a drink out of the machine said out of order. We wanted to wash clothes property has no laundry mat.In the morning I asked for extra towels they said no the towels are so thin were not good for shower.San Jose Motel six property 4505.



s 5/12/11
the house keepers are snooping around guest stuff for samething and delane at the office in salem oregon motel 6 ask everyone to marry her and ask for sex and ask everyone to go to a bar while on the job and dan the manger is a not-all-there kind of guy he dose the nude in and around stores and at the motel 6 in salem oregon if i was everyone i won't stall there and there are drug people and and people the sell and trade monsey for sex that stall there don't stay at the motel 6 on market st ne salem oregon its a bad bad bad place to be or be around



pete 5/6/11
I have stayed at motel 6 before, but after the one i stayed at in cocoa fl.#4317 i will not ever stay at another motel 6 #1 booked online got price and reservation but when we arrived price more than doubled showed clerk the reservation with price ,she said rates had gone up but she would see what she could do 10% are you kidding but it was late and i did not know the area so i had to accept it, also was to be a king non smoking but guess what to double beds and a stink in the room like industrial cleaner.They had the nerve to send me a survey to fill out which i did seems it went to the motel itself #4317. Oh i got a reply with a big apology big deal do they know this really cast a bad shadow on motel 6 chain,don`t bother keeping the light on for me



Karen from Colorado 5/10/11
It really was not even a 1 Star. What really surprised me was to receive a survey, do it, and to get the response I got from the General Manager. I booked our reservations well in advance and when we arrived for a national race in Chadron, Nebraska we were told we had none. I had to get on my email to prove I had arranged a room still the couldn't find the reservations. The GM agreed to give us a room but we had to choose between a queen room with nothing or a double queen with nothing. At least with the double queen we could move around the room. And being in a college town the room are rented out for cheap college weekend parties so the noise didn't cease til about 2:00am. No coffee pots (and the staff only made regular no decaf, if you want decaf it had to be tea), no blow dryer, no iron, and no ironing board. The only available food was from vending machines or the local restaurants.The hotel staff did not start the coffee pot till exactly 6:00am. Oh thank heaven for the 24 hour McDonalds down the raod. Needless to say we do not sleep in and needed coffee by 4:00am. The family who ran the motel were of Eastern descent so they lived and ate there. That night the odor permeated in our 2nd floor room all night. Oh thank heaven for the 24 hour McDonalds down the raod. We ended up checking out the next morning and checked into the Best Western up the hill which provided everything and then some for a whopping $10.00 more a night. Best sleep ever. But the worst was to participate in their survey and the GM of that hotel told me for out next visit to stay at the Best Western and not at his Motel 6.



Allan Howser 5/10/11
Stayed at Sweetwater, TX Motel #4183 and have a few comments. First hotel room I have ever been in that did not have facial tissues in a box...was told to use the toilet paper...! Shower curtain had black mold growing on inside...otherwise the rooms were clean. Fan cover in bathroom was packed with dust/lint. I was comfortable but fighting a cold and no facial tissue was an issue for me. Toilet required more than one flush so I lifted the tank lid and found the overflow hose going into the tank instead of the overflow tube to refill the bowl, I corrected it but fear the maintenance man doesn't now how it is supposed to be...the clerk had a puzzled look when I informed him of all these items. I did sleep well and no other issues... Unlike most I regard a motel room as a place to sleep and it served my purpose well. So I will always consider a Motel 6 for trips.



Kelly Bisher 5/6/11
We have stayed at 3 motel 6 in the past week the one in salem oregon and anaheim california were both nice and the staff was great, However the one in springfield oregon was by far the worst hotel I ever stayed in. We booked online it was confirmed and all but when we arrived they conviently dident have that room available and the made us pay extra for a differant room. The room was horrible it was tiny,hot as hell with no a.c. there was no shampoo or anything. It was a horrible way to spend the last night of our road trip. We are extremly extremly disapointed I will likely never stay in a motel 6 again.



Sybil Ferguson 5/1/11
My brother paid for me and my son a room at Motel 6 Pompano and I remember in 1994, when I was employed there, the place was so beautiful. I got married and moved away in 2003, on several occasions, I've visited my family and stayed at your Motel. This time I was very disappointed (04/30/2011). The room I was in was simply nasty. In my day when I worked there, the room I stayed in (234) would have been considered a DOWN ROOM!!!! The sink was leaking and the flooring underneath was molded, the carpet was filthy and the bedding looked like the some blankets and sheets, when I worked there in 1994. The outside was nasty, the sidewalks and roof needed pressure cleaning. My room door, didn't appear to be closing all the way, and yes I did use the security lock. I also noticed the bathroom tissue, didn't have that special complimentary fold, like back in the day. WHAT HAPPEN? DID TOM DIE. I AM SOOOO DISAPPOINTED. I WILL NEVER STAY IN THIS MOTEL AGAIN,AND WOULD ADVISED MY FRIENDS AND FAMILY TO DO THE SAME! OH YEAH...I ALSO NOTICED THEY STILL PUTTING ALL THE LOCALS IN THE BACK...I THOUGHT THIS WAS AGAINST THIS MOTEL'S POLICY!!!! WE HAD MEN DRINKING BEER ALL NIGHT ON THE BALCONY OUTSIDE OF THE ROOM AND THE SAME MEN DRINKING ON THE BALCONY IN THE A.M. I COULDN'T EVEN CALL AND COMPLAIN TO THE OFFICE BECAUSE THE PHONE WASN'T FUNCTIONING PROPERLY, IT HAD THIS LOUD WHINY SOUND. EVEN THE POOL WAS DIRTY AND NOT WELL KEPT. THIS MOTEL 6 POMPANO IS DEFINITELY FOR PEOPLE WHO DON'T CARE WHERE THEY LAY THEIR HEAD.

ONE STAR IS TOO MUCH...I WOULDN'T GIVE THIS MOTEL 1/2 A STAR!



Karen Kinsley 4/25/11
MOTEL 6
INDIO,CA WAS THE WORST MOTEL 6 EVER!!
FRIEGHT TRAIN RUNNING ALL-NIGHT-LONG SUPER LOUD!!! STINKS LIKE 100 PEOPLE SMOKED CIGARETTES IN THERE THE NIGHT BEFORE. NO NO SMOKING ROOM AVAILABLE. STAMDARD TATE $55.99 JUMPS UP TO $95.99 ON SATURDAYS. TRY SUPER 8 DOWN THE STREET 2 MILES.



Clifford 4/11/11
We stayed at the Motel 6 in Calumet Park Illinois simply because they were recommended to us as a newly renovated motel. We got there and everything did look new and fresh. When housekeeping came to clean our room the next morning, they left a wash cloth in the room that had blood on it. I took a picture of this wash cloth and am going to mail a copy of the picture to corporate offices as well. It didn't matter at that point about anything else. The chain has raised their prices, this particular one did not serve any kind of breakfast whatsoever, only 24 hour coffee.



mike Giron 4/11/11
Jim Amorosia
Motel 6
4001 International Parkway, Carrollton, Texas 75007
972-360-9000

Dear Sir;

I am writing this letter to complain about the terrible service we received while staying at the Motel 6 205 N 1000 E Street St George Utah on April 8th and 9th 2011. We arrived about 11pm, and Sam was working. A couple have gotten there just before us and so they went first, after about 20 minutes after Sam had promised them parking in front of their room and shared photos on his phone with them it was finally our turn and the 5 other parties that had backed up while Sam chatted with his new friends. I was with my granddaughter who was tired as was I and we just wanted to get to sleep. After about 20 minutes and Sam charging my debit card for 3 rooms for 2 nights and trying to void the charges, (they still haven’t dropped off my debit card), we got to our room number 235. It must have been 90 degrees in there because the furnace was going full blast, even though we lowered the temp and tried to just turn off the fan, nothing worked so we called Sam and he told us to open the window because there was no maintenance man working. We opened the window which didn’t make my granddaughter feel safe and we got loud noise from the room 234 who checked in after us and were partying and drinking and fighting and slamming doors till we finally call the St George Police and they removed the people from the room. I had called Sam and he came up once and sat and talked with them for a while but didn’t do anything to calm the situation. So about 5 am we got some sleep. I went down in the morning and spoke with Stacy and Eric and all she did was tell me that Sam was on his last leg, and that they had complains about him before. We had also asked and been charged for an internet room but the room Sam put us in was not one. Stacy said she would move us to another room with internet but that we would have to wait for one to be cleaned up so we had to stick around until 2pm wasting 5 hours of our day. Your motel is a rundown mess, dirty, broken ice machines, tiles pulling up, bedspreads with cigarette burns in them, carpet that hasn’t be changed or cleaned.

We got to our new room and what a dump. When was the last time you remodeled in the 70’s? You say you’re the lowest price national chain in the country WRONG, no shampoo no hair dryer no microwave no refrigerator and no breakfast, the smallest TV and lousiest picture. No free internet it cost me $15 to get wireless to my two phones, computer and my granddaughters phone and iPod. Later that night about 10 pm our wonderful neighbors in 214 started to party up a storm. I called the police after calling the front desk and getting wonderful Sam again. We packed our bags moved to America’s best suites and inns and for the great price of $39, got a great room with everything, no noise, everything worked, free internet and a staff who really cared. The super 8 was also $39 a night.
That was the worst $ 135 dollars I have ever spent.


Micheal Giron




CC: lwilliams.traveleditor@sltrib.com
a.robertson.travel@denverpost.com




Pam 4/17/11
Used to be once a long time ago it was ok. BUT... stayed at one in SEGUIN TEXAS AND OMG!!! It was nasty,gross,disgusting,etc... NEVER AGAIN. I still get the ippy jippyies. It's a bad memory I will have to live with for the rest of my life.
Had no choice though my mover that was moving me was tired and it was weeeee hrs in the morning driving from SC to TX.



Tina SMith 4/9/11
I would like to Let you know the situation didn't get any be better I am very offended and am currently considering taking it to the newspaper and TV . My husband had left to get money to pay our room renewal with because we found out our card wasn't working , this same guy who has been harrassing me ,got even worse I was in bed with my illness I had a sever migraine and he had knocked on my door and he said who he was I told him please don't knock loudly I have a migraine my husband has gone to get our payment our card wasn't working , it had been scratched. So he closes the door then he calls my room ever 3-5 min at which point I was near tears my head throbbing explaining I told you he went to get the payment we had intended to stay another week.. Finally I'm laying there in the dark room in the bed and I hear the door open I thought it was my husband and here he was standing there I asked him to please leave when he didn't I told him get out now ,,I had a donot disurb sign on my door this is very unacceptable . I'm very offended I kinda felt violated because I sleep in the nude due to getting to hot worsens my migraines . My hubby when he came I told him and he was upset he said we would not be renewing our room we would move my sister who came to help us because I was sick got so upset cause he continued to call .
She finally had enough and cursed him out .



James Hasty 4/6/11
I recently (April 1,2011) tried to stay at Motel 6 in North Charleston South Carolina. I had made reservaions the day before via a phone conversation from my home. When I arrived around 12:50pm on the April 1,2011 I was told my room wasn't ready yet. I went accross parking lot and ate at Waffle House, came back 30 minuts later and still no room. I waited another 30 minutes and asked again. No room ready once again and this time I was told they have no checkin time need to come back later. I was extremely tired and needed sleep. I told the receptionist to cancel my room and I left and went to my daughters house and stayed with my family. I returned home to find out that they billed me anyway!! Now they owe me money!! It was DISGUSTING the way they treated me.Confirmaton number was 61875. Terrible Service. Disgusting Employees. Illiterate Employees. I would NOT Recomend this MOTEL 6...Motel 6 Charleston North, Sc #642
2551 Ashley Phosphate Rd
I-26 At Ashley Phosphate Rd, Exit #209
North Charleston, SC, 29418
Phone: (843) 572-6590
FAX: (843) 572-9026 ....to ANYONE.!! The Place and Employees were Disgusting. Now how long will it take to get my money back?? I was told that I could Cancel any time Before 6pm on April 1,2011. Have you ever heard of a Motel with No Check In Time??? I intend to pass on this information to EVERYONE I KNOW!!!!



Alisha Piet 4/2/11
Hello,

My name is Alisha Piet and I stayed in one of your locations last night, room 206 on April 1,2011. It seemed ok at the time until myself and my boyfriend Jonathan Brewer awoke with bed bugs crawling on us as well in the bed and the bathroom. I captured one in a cup as well as a baby one which was strawberry red. I spoke with the receptionist and manager Shamika Smith. The location was Richmond Hill, Georgia. (912)756-3543. The manager and and receptionist were very helpful. What was alarming is the manager did say the matress was new.Why was it alarming? Well, because if they were in the bathroom the floor and mattress then there has been a problem and it has spread. The manager Mrs. Smith did say she would reportit but I am making sure becauase this could cause you more problems as well as a shut down francise. Hopefully this will be take care of. Do know there were signs of bites and blood spots where we laid on the sheets from being bitten. My boyfriend has been offered a refund. Its just so much more than a refund. Hopefully once again you will have this taken care of. My info is 104 elm street statesboro, Georgia 30458. (912)536-1289.
Sincerly,
Alisha Piet






Cynthia Matthews 3/30/11
I stayed at the motel 6 in downtown Atlanta. The only reason I give it 2 strs is because I had a nice clean room. The first night of my stay, I pushed on the hallway door to open it and the side glass panel shattered and cut me on my fingers, leg and foot. I ran into the lobby bleeding everywhere and the manager just stood there and looked at me. I was trying to clean up the bllod but it was pouring faster than I could clean it. Finally the clerk called me an ambulance while the manager just stared at me. The manager would not fill out an accident report. He left the motel and did not return for my entire 4 night stay. Noone asked me was I alright or was ther anything they could do for me. I asked the night manager for help to get to the pharmacy for my prescriptions from the ER. I told him I flew in and had no transportation. I told him I was in pain and needed my medicine. He said sorry we dont offer concierge service. The staff and the motel suck. Will never stay in another one again.



Krzywonski 3/30/11
EXTREMELY BAD SERVICE!

My mother passed away on March 15th, my husband called the Motel 6 on IH10 near Fiesta Texas DIRECTLY to make reservations for our family so we could attend the funeral. He reserved 3 rooms all next to one another! The guy on the phone my husband they could hold the rooms with no credit card until 6:00pm on Friday the 18th. When we arrived at 1:00pm the lady at the front desk told us she couldn't find any reservations even with the confirmation numbers we were given. She had me call the 800 number to check the confirmation numbers with them - I was told those confirmation numbers were for the Motel 6 in Lewisville, Texas up near Dallas. They told me they would report the problem to a supervisor and "talk" to the reservation agent that screwed everything up! That did ABSOLUTELY NOTHING for me - since we then has no where to freshen up before the viewing! There were NO rooms any where in San Antonio because of spring break! What a nightmare, we ended up having to sleep on the floor at a family member's home & they certainly were NOT expecting visitors. The front desk lady kept "implying" that the people at the 800 number were to blame - that they screwed up, however we kept telling her we call this particular MOTEL 6 directly - she refused to believe us - until my son went out - got his father's cellphone - found the number and called it as he walked back into the lobby as the same lady answered his call! These people are unprofessional and certainly can NOT be trusted! I can't imagine what kind of problem we would have had if we had given them a credit card number! I probably would still be fighting to get my money back for this!

An apology at this point seems very inadequate for the the situation and the problems this Motel caused us.



mko from WI 3/30/11
Me and my fiance stayed at the Duluth, MN location late in Feb. The rates were low so we certainly weren't expecting the Taj Mahal, but we were only looking for a place to sleep. It was definitely a dump, but again the rates were really low. You certainly get what you pay for...we stepped out for lunch Saturday, only to come back and find our Ipod had been stolen. Staff had just been in b/c they left a card and the towels were changed, the Ipod was sitting on the dresser when we left and gone when we returned. The guy who was in our room was in the hallway and acting super strange when we walked up to our door. I get it, who brings anything of value to a place like that, but seriously, it did not dawn on us even once that we would need to pack up all our belongings in fear they might get stolen just to step out for an hour for lunch. Needless to say, a police report was done, we checked out ASAP and found a much better place for not much more. I will never stay at another Motel 6. I recently sent a letter to corporate so based on some of these other posts, I'm curious as to whether they will even respond.



Tony Steele 3/18/11
If you could give any place less than a o is the mangement at the motel6 Orange next to the I5 freeway in orange That is the place i will never ever stay long as i live in california again and no where in the united states i've got service before at other location texas,arizona,nevada. But i guess it don't matter 1 guest or 10 they will keep doing the same thing. MOTEL6 IS A RIPE OFF THAT SAYING THEY WILL LEAVE THE LIGHT ON FOR YOU. I KNOW JUST WHAT THAT MEANS



nicole 3/1/11
we've stayed at motel 6 a few different times, one time was this last month and the whole room was frozen when asked to get our money back we were told no but could be put in another room which also the heater didn't work and their was no water also frozen. Another time my husband was bit by a spider that was in our bed, which then required medical attention. We called corp and were told we would recieve a call within 30 day.....no phone call.



Chester Galding 2/28/11
Had a great time in Motel 6 in Baton Rouge, the room was a bit cold but ok.
Had no hassle in buyibg an eight ball of "la blanca" directly in the lobby from 2 latinos downstairs which also offered me to fetch hookers, underage ninphos of both sexes or a host of transvestives.
I checked and went for the hoes that came with a "winter package" fare of an offer including anal dildo-play and multiple orgasms.
We had the eight ball, a bottle of scotch and a pitcher of margarita that was sent up in the room kindly by the office staff after a call to room service.
Unfortunately one of the girls around 4:30 AM threw up onto the couch and so I had to call the night shift guys.
One came up after a while and entered the room smoking a pot joint but didn't offer any, he only wiped the puke off the couch with a room towel and left.
I then had to put the girl into the shower and she got scorched by the water which was indeed too hot (bathroom was moldy but ok, I mean after all the snorting, sex and scotch I didn't care much).
Mostly ok so, what more can one pretend from a budget motel in the US?



mark from south tx. 2/20/11
I had to stay at the motel 6 in joplin, mo. It was in the middle of febuary which I understand in sw Missouri is acold time of the year. However the few days i was in Joplin it was pushing 80. When I called down to the front desk about the heat in the room I was told the air conditioners were off for the winter and there was nothing they could do. Add that to the front desk personnels rude behavior (snapping at me to wait my turn and complaining that I was inconveniencing them with a request for a room change) and I would say it was a very bad experience overall. Perhaps if the motel wishes its guests to use a window for relief from the heat, they should have windows that open more than an inch. has this motel forgotten what it means to be in the service industry?



Jeff from Dallas 2/2/11
I have stayed at Motel6 in Fort Worth, Hurst, Dallas, and Denton, and was always treated courteously by the staff. The rooms have always been clean, and if there's a smell of cigarettes in a non-smoking room, that's something I attribute to a guest, not the Motel. Most of these motels look like there has been a real effort to improve them with newer sinks and toilets, new tile in the bathrooms, new carpet, new bedspreads and newly painted walls, and improved A/C. Problems I've encountered are usually from guests who are less respectful of others, and they're the ones who make one's stay unpleasant. I've always found Motel6 to be a good place to stay for the price. I think some people might expect them to have the same quality as Omni, Hyatt or a Hilton, and that's simply not going to be the case. I admit that sometimes they're situated in less desirable locations, but I already know that before I get there because I've checked them out online. These are family focused, less expensive accommodations, and they're going to attract certain people who we wouldn't necessarily choose as our neighbors. Since it's only for a night or two, I can live with it, because Motel6 is not the problem.



S. Kent 1/11/11

After years of Hiltons and the like, I made reservations at the Motel 6 because circumstances forced me to bring my dog, a 120 pound St. Bernard, on a trip home to Burlington, Canada. Motel 6 had no weight restrictions and was the only hotel to welcome our dog. I have never felt so at home. I was going through a difficult period - my husband's hospitalization and eventual death the same week - and the staff made me feel like family, always welcoming us at our arrival and saying goodbye when we left the building. One clerk, in particular, was incredibly solicitous and helped me immensely through this time, with her kind words and gestures, even getting me a room on the ground floor so that doggie trips outside in the early morning weren't so hazardous. I also found the hotel amazingly clean, and the grounds well kept. I was so pleased that when I go back to Canada, I'll never stay anywhere else.



deborah sheffey 12/31/10
The reason imma give a poor rating is because they denied me stay after i made my reservations in advance and now they wont even tell me what happened!! Ive been to the same Motel 6 Raynor Ave n Baltimore plenty of times and never been Denied! I will never ever stay at another Motel 6 again for now on ill continue to due Grown Business with Hotels ONLY!



Cynthia Vielmo 12/28/10
Horrible! Motel on W Bell Rd in Phoenix, Arizona. Treated unwell and thrown in jail I believe because management wanted to ransack my room. I am out $300 or more because I paid in advance and after all these years, I still want my money back. I eventually went back to California and had a nervous breakdown that tore the rest of my life apart. Sorry I didn't get a lawyer. Motel 6 and the police department would STILL be paying me.



Wesley P. Brooks 12/7/10
I check into a motel 6, located in Portland,Oregon at 3104 Powell Blvd in the evening of 5 December 2010. The first unit I was assigned with, had no heat with the temps outside approximately 35/40 degrees. I went back to the checkin office and they gave me another room. The second room also had a problem with the heater and the assistant manager came to check on the functions of the heater. It came on, but the assistant manager also said do not set the thermostat above 68 degrees or it will shut down, which it did. If you care for the operators to determine your room tempature, go here. If you want to set your own room tempature, stay someplace
other than here. Also a $2.95 charge to hook the internet, which they don't say on the big outside sign. The motel clerk was very nice and polite.



Laci McIntyre 12/5/10
if i could put less than one star i would. ive had the worst experience ever here at this motel. the hotel manager literally tried to make me have intercourse with me to get my things out of my motel room. he locked me in the room and wouldnt let me touch the phone for anything. i wouldnt advise ANYONE to stay in the motel 6 off of i-10 in orange.



Derrick Mosley, Sr. 12/6/10
Staying at Motel 6 in charleston, WV. Scheduled to be there a week, sent there to work. First night in morning no hot water, mind you I work construction. Called hotel still no hot water. Tempeture 10 degrees. They were giving vouchers to some of the guys. I want my money back to relocate to another hotel. Take the hold off my credit card. Will never stay again.



Karen C 12/1/10
11-23-2010 Stayed 1 night in Albuquerque N.M.#0741 room was refurbished but the maids had not cleaned the bamboo flooring with anything in a long time it left black marks on the sheets after a shower I wiped the floor to the bed so my feet would still be clean. I took pics on cell phone to save. And left the washcloth thatwas black for wiping the floor.When we left I called the front desk and told themabout the floors and they were paying housekeeping to clean the rooms and they weren't doing a good job. Well when we got home I realized my make-up bag had been left on the heater my husband set it down to open the door and instead picked up the ice chest near the door. I called but guess what they knew nothing about,but why should they I had called them in that they didn't do there job. MY MISTAKE
Would I stay there again NONONO! ANd yes I stay at motel6 at least 60 days a year



StefMike 12/1/10
I had a HORRIBLE experience at your Paso Robles Motel 6 # 1372! motel with my TV stand being moved, thought my spouse was doing it, happened three times and I also had a door that I was CERTAIN I had closed hard enough to actually close it but upon my return would find it still slightly ajar, I kept thinking I was being paranoid. My door was already impossible to close. I had odd feelings through the entire visit. No extra blankets on site? No clocks? Ok, small things, I get it. BUT THEN when I went to check out and I made sure that since the TV stand had been pulled out, I would pull it out to check if I dropped anything there, I pulled it and found two HORRIBLE young girl touting PORN MAGAZINES dated 2006!(Both boasted UNDER AGE on the headlines). I picked them up and a MAINTENENCE TICKET fell out of them. Your front desk person Mona gave me $100.00 back and expressed understanding for the situation. (I took photos of the front of the magazines before turning them to Mona) and found the maintenance ticket again as I turned in the rental car. While I never asked for any refund, I guess it was a nice gesture, but I am so disgusted by the thought of what MAY have happened in my room. I repeatedly felt this or that was moved or out of place but dismissed each as "imagination" on my part! The entire situation is deplorable. If nothing has been thoroughly inspected since 2008 then there is a problem and the fact that a maintenance ticket was in the books says it IS an employee. The TV stand being moved says the person is actively doing this! You have a big problem there and I am freaked out by the possibilities that exist as to what the person has done and is still DOING! Inspect your rooms more often. Have doors that CLOSE. Check the people you hire for past issues and criminal records. This is highly unacceptable. I can't tell you how creeped out I am about this. It makes your mind run all kinds of scenarios through it which is not good in a situation like THIS! I think I should talk to someone BEYOND the staff at this location. I feel like the situation has been swept under the rug. I was very thorough regarding this and I took a photo of the magazine covers for record. When I spoke to Mona after this she said the magazines were "dated 2010" when I said No, they were 2006, and I looked again at the photo to confirm, I was absolutely correct, I would hope this was more important than THAT and she should be FAR more thorough!
(above statement was sent to the actual location as well as the corporate headquarters and nothing has been heard from them!)



Jake 11/27/10
my sister and her 1 year old baby is on her way here from tx to washington, she is staying at a motel 6 in az. she just called me to let me know the heater doesn't work, the room was a pig pen, and when she asked the night manager to get a maintenance man to fix the heater, she told my sister no, and she can relocate to the other side of the building and on the second floor, when my sister asked for a cart. or someone to help move all the things she just unloaded out of her car into the room, the manager said no, do it yourself... hmmm... i wonder how motel 6 will enjoy the phone call from my lawyer tomorrow morning,



Brii 11/16/10
Worst hotel I have stayed in! Will never stay in another Motel 6 ever again. We pulled in and walked in to check in only to encounter a 30 minute wait, since there were so many people waiting to check in. We overheard the clerk tell people before us that their reservations hadn't gone through. Well when we finally got up there- apparently our reservation hadn't gone through either. Surprise! We had specifically asked for a non smoking room, since I'm allergic to the smell of cigarette smoking.. of course the only thing they had left was a smoking room. Since we were already late for our plans and we didn't know what else was around the area we accepted that room.. not to mention they tried to charge us more than what I had booked for online! When we got into the room it smelled so bad I wanted to cry- the beds were cheap and uncomfortable- not to mention the staff was ridiculous and rude. Never again!



Marsha Mann 11/10/10
Motel 6 in Wichita Falls, TX. Dirty: Rug was filthy, feces on toilet seat, shower walls and floor was grimy and filthy. Roaches and bugs all over the room. No hot water. Never, never again!!!



Isabell 10/31/10
We stayed at Motel 6 in Wesy Palm Beach on Lantana Rd and are still crawling from the trashy place with the trashy staff. There were roaches crawling all over, drug deals done all day and night right in front of everyone. Prositutes and stripers were parading around and the staff sat around drinking and socializing and not doing anything to service the patrons. The housekeeping was absolutely non-existant. The General Manager was too interested in picking up all the men who passed by him. It was the worst place we have ever been. We saw young children smoking pot given to them by late night staff and the under age children hanging out with staff. It was just too much. There were police sitting there from 6 or 7 at night until daylight and when we asked why they were always there, we were told by one staff that they were put there by the city to control the drugs and prositution. Really??? Why do they sit and watch all of it going on and and even by the staff? It is utterly amazing that motel 6 allows such places to bear their name. The General Manager we heard is already under investigation for sexually abusing a young former employee and he makes advances and leers at patrons who are at the motel. He lives on site and many times on the way to the ice machine (which never works) he came out to kiss different men good-bye from his room with just undershorts on. We will never stay there again and unless you are a drug dealer wanting to sell your drugs easily don't stay there!!



Mary Whitmore 10/25/10
I made reservations for and stayed the night at the Motel 6 in Pasco, WA #4370. We had two, adjoining rooms #125 and #126 on the ground floor. That night, the traffic of prostitutes and their johns up and down the stairs beside our rooms and the traipsing back and forth on the verandah above, kept us awake until after 2a.m.
The rooms themselves, though clean, were cramped, the beds were uncomfortable and pushed up against the wall so you had access to only one side of the bed. The toilet seats in both rooms were very loose and wobbly. When I turned the sink faucet over to the "cold" setting and ran my fingers under the water, I was scalded with VERY hot water. I had to play with the faucet, back and forth several times before I got cold water to brush my teeth. My grandson got scalded in the shower with the water going very hot and then cold. There were burned out light bulbs, too. All of this on top of the very small rooms.
I will never stay at a Motel 6 again, as long as I live. At $72 and $68 for the 2 rooms, it was less than $10 cheaper than the Sleep Inn or Travel Lodge in the area. I was appalled with the service and the disregard for families exhibited at this Motel 6. They are very bad for the reputation of Motel 6 where they "Will leave the light on for you", according to their television advertising. Obviously that light is a red one.

Sincerely,
Mary Whitmore

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