LA Fitness Corporate Office & Headquarters

I used to go to Water Aerobics on Saturday mornings at the Pleasant Hills, PA facility. They haven't had it for a long time know because of no instructor. Are they going to get an instructor for Saturday mornings. There were numerous people for that 9:00 class it wasn't like the class was empty. Every Saturday morning it was full. Please start that class up again. One of the main reasons I joined LA Fitness was to use the pool. With water aerobics being cut not sure why you need the pool. There really aren't a lot of people that go to swim. We would really like the class back.

my first day at the van nuys gym.... june 11th. Walked in put got changed and put my stuff in a locked locker. Went on the treadmill for 30 min. Went to get my other earphones. And everything was gone. even the jeans I had came to the gym in. I was told this was the sixth locker of the day that had been broken in to. WHY did they not make a member of staff monitor the locker rooms once they knew this was happening..

I have been a fitness instructor for a while with la fitness and i relocated to another state and did not get hired because of my visible tattoos, t he lady t hat was suppose to hire me made an excuse saying it was because there was not one class slot open to teach out of SIX gyms!, i was a great and reliable employee for la fitness and my former supervisor would give me a good reference so this lady is clearly discriminating because she is old and old fashioned and close minded, this is what i get for being a valued employee and wanting to help out and be part of la fitness

So disgusting/disappointing that swimming pool is so polluted with algae feeling at the bottom and cold. Also sandy , dirty in the spa. It's had just reopening at Rosemead after 3 months renovation and seem no clean up at the pool and spa. Wondering how they passed the inspection.

Since late December 2012 the audio for the TVs at LA Fitness on 134 and Aurora has not worked (that's almost 7 months). I was told on several occaisions after repeatedly inquiring that an order had been put in to fix them. Either they are lying or their service contrator for this is. If this was the problem for any of these employees or corporate biggies with their personal home TV they would not put up with this kind of service for a second! I have written corporate and asked for a response tto my written complaint to no avail. The employee's are very sweet at this store but they're thrown to the wolves at the front line by their lousy employer. My next course of action is to picket in front of their store letting potential customers know about their service; then moving across the street to "Fitness Evolution" for $10 a month with TVs on every piece of aerobic equipment to include a special aerobic room that's dark and shows movies!

I have been trying to get hired on as an instructor for several months now and can't even get the fitness coordinator to return my calls yet I see people that can't teach at all get employed. I was personally threatened the other day while on a cycle bike in the cycle room doing my own thing. No class going on but a sub came rather large man about 3x my size told me where the door was twice. Then got up to my while on my bike and told me to back off and stay out of his way. Complained to the Manager but I am thinking I need to take this to HR. I am apparently not the only person complaining about this guy.

Really BAD Customer Service from almost every LA Fitness employee

Hello my name is Debrina Dukes and I called to have my account frozen from the personal training and was OK and that my 19 sessions that was paid for will stay on my account. LA fitness has sent me through at least 8 personal trainers either they quit or got fired which put me at starting at beginning each time. I recently found a steady trainer and LA fitness had removed all 19 session I had paid for.

I have been a member of the Goodyear AZ club. I love it. Never have I been so motivated to stick to my fitness committment. The staff, the water aerobics classes and the maintainance of the club are outstanding. The Kids Club is well staffed and I my granddaughter looks forward to going there. It's unfortunate that there are so many negative comments posted. I feel very fortunate to live near Goodyear. Keep up the good work.

LA fitness is the worst gym ever. There corporate headquarter number doesnt even work, they say they have amenities they dont have and they change rates on people after offering them a certain rate. Go to costco and buy the 24 hour fitness membership, best deal ever and better gym!

Sales Counselor recommended 8 training sessions to start my new membership. Me being Excited I went ahead and gave it a shot. Little did I know...... I was only being tricked into a full year contract for thousands of dollars. Something I can't afford. Made numerous phone calls and no one will help. They dont care about their members. I dont know what im going to do. I need help.

It was recently brought to my attention that one of the members of the staff of the LA Fitness in South Arlington,Texas (the training manager to be exact) is an ex convict and was brought up on charges of CHILD PORNOGRAPHY!! His desk is located just feet away from the kids club and I am not comfortable at all with him working there! I brought this matter up to two other managers and both brushed off my alarming comment like it was no big deal. Both were very rude, unprofessional, and it was sad that neither cared about the issue. The training managers name is Benny Cristantielli. Here is the article I found online about him. http://www.nbcdfw.com/news/local/Former-Soccer-Coach-Arrested-on-Child-Porn-Charges-105821853.html I suggest whoever reads this needs to do a full investigation on this gym because who knows what other criminals work in this gym. I dont feel comfortable, and will not return until I know this man has been removed from the company. Its sad that LA Fitness cant even do a basic background check!!

I'm not the type of person to read reviews, but to be on here, and to see that the average rating is 1.7 stars!!! Does anyone else feel they signed their first born away? 3 personal trainers since Feb. Didn't even know my first one was gone. 2 out of the 3 cancelled sessions on me twice each by no call no showing. I haven't used them since April, and can't get out of the contract. Can anyone help? I've talked to 5 different people. 3 corporate, and 2 in the club. I don't even think you deserve 1 star!

Corona la fitness sucks needs new everything

I received a complimentary 30-day pass as a 'prize' at a fundraising event. I went to a local LA Fitness to redeem the pass and was told that they would credit me 30 days on a membership because the pass was 'too old.' I had waited 5 weeks before visiting the facility due to a busy work schedule. No where on the pass is there an expiration date and no mention of a time limit for redeeming the pass. On top of this, I called the manager whose card was attached to the pass and he promised to call me back 'in a few minutes.' Never heard from him. There is no cost for allowing a guest to visit a facility for 30 days so there would no financial loss in honoring the pass. However, they definitely lost a potential customer!

I have been promised refund of 2 $150,00 monthly payments taken from my bank account after i had to leave La because of personal reasons.At least 6 different people in corporate headquarters promised the refund.It has been 2 months and still we are being given the run around.After around phone calls we will not call again,our lawyer will do the calling.We have tried to resolve this the right way but you force us to make it worse than should be.

At the Deerfield Beach facility, we have also some excellent yoga/pilates instructors leave due to upper management corporate office discrepancies. Is this really necessary? When you have really great instructors with a large following, it seems silly to let them go. It is only going to hurt LA Fitness' bottomline, as we, the dissatisfied customers will leave.

We have lost several of our most valued instructors, primarily from unnecessary conflicts with upper management, specifically Joanna Rabino and Jessica Casino. The facility is located in Pembroke Pines, Florida (Pines Blvd and 184th Ave).

This place sucks! From a former employee!

signed up for personal training and was badly injured. I cannot walk at all and may have to have surgery. LA Fitness says they cannot let me out of the personal training contract unless my doctor says I will be permanently disabled! How can he tell? I signed up for year and there is hope I will recover. I will never go to LA Fitness again but I might sue them.