H & R Block Corporate Office & Headquarters

I cannot believe you broke down and let the Obama people strong arm you! I have let H & R Block do my taxes since 1981. I will never even step in one of your offices again! Are you as a company so hard up for the almighty dollar that you would sell your soul to these low life's. I would have sent you a few extra dollars and I am sure most good Americans would have chipped in to help if you would have shown some back bone.

I submitted a folder filled with a variety of receipts at a office near my home. When I dropped the information off, the tax consultant did not inform me that HR Block had two types of offices, seasonal versus year-long. The folder was dropped off well before the April 15th deadline. I received an email from a tax rep, Carter-Senser. Her email, dated the 14th, emphatically stated that she was finishing my filing. So, I thought I would wait to hear from her to pick up my files. I did not receive any notification during the week. HR Block could not locate my files. I ended with a new HR rep but was then shuttled back to CarterSenser. The end result is I lost 3 weeks and I am now liable for late charges plus I was charged $335 for HR Block's shoddy services. Moral of the story - I am starting now to look for a reliable tax person for next year. I will not give HR block any positive reviews online and in person. Never again!

My girl friend has been with h&r crock for over 5 years. When she filed this year, they input all of her information and filed for her as usual. That's where it went south. No refund showed up so we started looking the paper work over and guess what? Wrong routing number and account number for the direct deposit. I can only assume it wound up in some off-shore account in the Caymans. Never again! Oh and by the way if I get another busy signal at the help center, or get put on hold for frickin ever again were just goin exempt next year.

Had my taxes done early by H & R Block in Franklin Ky. Its been nearly 3 mos now. I cannot even get a return call from them. My tax return included an education tax credit. Because H&R Block filed something wrong according to the IRS my tax return has never been seen again. They could have at least assisted me with finding out why I have no return. No such luck! Never gain! H & R Block.

I went to H&R Block for assistance in filing a tax return for my 90 year old mother. They had to file 3 forms - 1 for Social Security Income, 1 for her investments which were all in one account in one bank, and 1 for mineral rites which amounted to $16 total for a year. This all took about 20 minutes. I was charged $345 for this service. I have Power of Attorney for my mother's affairs. H&R Block has a copy of my document. I was told by their consumer complaints department that they can't discuss the case with me over the phone even though they have access to this information. Further, they won't intervene in the fees charged, that has to go back to the local office. I should not have paid more than $50 for this service and that is generous.

how am i suppose to file any of my returns, when the program won't let me down load it. and your sunbry,pa. office can't even come up with a ph. number ,so i can talk to a real person. they tell me they no such no. and they can't help me out because I did it on line.

I got audited because of a mistake they made on my 2010 taxes and went into the branch office that did them. They did an amended return. Sent it in and sent the claim to their claims dept. . All is ok. They told me in the office that it was their fault and it should be no problem for them to pay it. That was the 16th of February. Every time I call them all I get is that they have lost paper work, or they need something else, so when I ask them how much longer. They tell me that the claims dept is still working on it. Can't get any info on who to write and the customer service girl, Ashley, told me that their was no one any higher than they are to write to and complain. I finally decided that I am done with them. They owe me and are giving me the run around on my claim. They probably are not going to pay if I had to guess. I will never use them again and will let anyone who will listen know just how crooked they are. They need to remember that this is the age of technology and there are going to be a lot of hard working people out there listening. I know some good attorneys and I am going to talk to them about how to go about getting a class action lawsuit going against H & R Block.

Will never use H& R Block again! The lady who not only did my taxes, but my special needs sons taxes was very incompetent in her work. She gave my son one set of tax forms, got his payment vouchers all ready and everything only thing was they were the WRONG vouchers she gave my son one set of tax forms and sent in completely a different tax form with different figures. So you can just imagine my jaw dropped when my son received a bill for over $100 after we had made what we thought was PAYMENT IN FULL. WRONG!!!! Not only did she charge him $102 to do his taxes but now He has had to pay in not only the original $50 payment but an additional $100!!!!! So after talking to her boss she calls me blames her computer, then blames me because of the way in which i chose to do our taxes. Bottom line, she didnt know what she was doing and she didnt even have the where with all to make sure the forms she gave her client matched with what she was submitting. INCOMPETENT!!!

I usually do my own taxes, but because something wasn't adding up correctly after weeks of trying to figure it out, I decide to go to H&R Block and have a professional do them. After adding up everything, it was determined that I owed over $1,000 in federal taxes. Um, what? Since when? And, why? The guy preparing my taxes could obviously see my anger and frustration. Then the nail in the coffin: I owed H&R $461.... EXCUSE ME???? All he did was type in the numbers and that's worth over $400???? At that point I start freaking out; he was obviously getting enjoyment out of this. Condescendingly, he said he could give me a discount. $50 off. That's better than nothing, but I'm still trying to figure out how in the world I had to pay that much for him to type in a few numbers. I used TurboTax for $74.99 (which I will be going back to next year) and still got funds back every year. After speaking to my mom, she was sure that I'd been scammed and I agree. I will be contacting the corporate offices to see what can be done. I am appalled that this could go on and nothing is done about it. I will NEVER EVER use H&R Block again. Trust me on that. I also would not recommend them to anyone.

Iv had H&R block do my taxes for 5 years now and only 1 year went well.Im sick of the commercails on tv claiming the best service from H&R.LIARS...This year my H&R block tax preparer delayed my return another 2 weeks.And Im still waiting for her call back.I will not return to the half witted company again.YOU ALL SHOULD BE A SHAMED OF YOUR SELFS!I have an idea...let me do your taxes next year and we'l be even.

On 04-10-13 I attempted to logon to HRB, which I have used for over 10 years. My logon account was no longer accessible. In calls placed to HRB (04-11-13), was informed that all of our "historical tax data" had disappeared and "could not" be found and they did not provide any reason as to "how" or "why" it disappeared. Since they lack ethical and professional standards, I will no longer return!

I requested a IRA distribution to another bank from H and R block, sent all the correct paper work needed. After 3 weeks, and no funds sent, I contacted HR to see what was the hold up, no reasons given other than they were confused with the forms, took 8 reps and a vey rude manager to figure out they did have the forms they needed from the start, and still took another 2 weeks to process. Unbelievable that this is even allowed regarding the handling I'd people's hard earned money. Never will I use any of their services again.

Me and my wife are part of the big screw up with h and R block and now we found out in 09 they didn't fix our taxes and now we are getting audited so don't waist urn time going there I have finally went and told everyone I know including a few business that had h and R block. Do there taxes now no one I know will ever go back

Early March we had H&R Block prepare and finalize our MI taxes. State of MI kicked our taxes back because they were prepared wrong. Our H&R R Block preparer corrected the error and resubmitted our state taxes without a chance to review or sing off on the corrections, which is illegal. He did not have. Authority to resubmit our taxes without our permission. We had a right to review the changes he made and sign off on them before they were sent back to the state of Michigan. We submitted a complaint 3/13/13 but still the case manager has not contacted us. Has anyone else had this similar problem?

I did my own taxes this year using H&R Block software, which was pretty easy. I was rejected in filing my federal. I called the IRS and they had no record of 2011 tax return. Called my local H&R office and they are still looking into the issue. Unbelievable, they forgot to send it in? Also agree with other postings, they are expensive!!!!

After decades of using H&R Block we find they forgot to send in our 2009 tax returns. Really!!! you forgot??? Due to this the government estimated our taxes which was WAY off (20 times higher) and not only did we get pentilized 150% but it was taken from our 2012 tax returns. So much for the guarantee that they will stand by their work and if they make a mistake they will pay any fines and penelties. We didn't even get a refund of the fees that were paid to do the taxes in 2009. Then i found out H&R Block is charging more than double then other tax services. We can't even get anyone to call us back. So much for "Piece of Mind"!

This is my second year filing with H&R Block. This year has been the absolute worst. It's been five weeks now since I have gotten my return all because the "tax pros" don't know what they are doing. I'm a student in school and they messed up when they were filing the edcuational tax refunds. They call it a glitch when they just didn't know what they were doing. All they can do is say they are sorry? Well it's my schooling and money you are messing with and that's not cool. People need their money. It's not like waiting around for a check that was supposed to come three weeks ago is anything cool. You just lost a customer and from what i hear probably around 600,000 million more. Hello turbo tax here I come.

for real? give a corporate number than dont keep it updated??? i have never had one thing go rite with hrblock! every year they mess everything up! now they want me to pay more out of pocket than i already have! spent enough with them to last a life! but im the bummbie that goes back thinking they will get better. pay all that money to them for nothing! thank you so much hrblock for being the shittiest tax service out there!

This was my first time using H&R Block and the fees were higher than I ever paid. I have repeatedly contacted H&R Block and they explained that there is nothing they can do to assist me with my tax refund. They informed me that I have to wait until the IRS decides to release my funds and this could be whenever. They also told me to contact the Corporate Office to complain. I will never recommend them or use them ever again.

I will not use H&R Block again next year! The staff provides horrible customer service.IRS released my taxes which should have been direct deposited. I have no idea where they are and neither does my local H&R Block office. They cannot even give me a working cooporate phone number.The district office manager is too busy dodging phone calls. This has been the worst experience ever! I files in January and am still playing chase.