536 Reviews For Enterprise Rent-A-Car Company Headquarters & Corporate Office

sticky cars and worst customer service ever

I rented several times from Enterprise rental car... all three times, i had sticky cars... bad smoking smell... now.. my friend is renting for a month.... and stuck with smelly sticky car for a month... kids are consistenly having a headache due to this sticky smell. Don't ever rent a car here ever...

Will never be renting another vehicle from Enterprise ever again. Not only were they rude but, also demanded that I get the additional insurance on the rental vehicle. Now, that I am waiting on my refund it is as though they will not do that because I have to go deal with the jerk that sold me the car. Also, did anybody else have to deal with them taking out inconsistent payments??

I am beyond outraged

I rented from a location in Raleigh, NC, in May 2014; I was overcharged and I have yet to received my difference...first I was offered a vehicle that should not have been on the lot it was so damaged inside and outside...when they did give me a vehicle it had not gas in it and they would not put none in it just told me to bring it back on empty...they call themselves giving me an upgrade; it looked a tad bit better then the first vehicle they showed...suppose to be the same price; but like I said they overcharged me...when I spoke to the branch manager there; I was told I would be taken care of...liar

Check everything twice

Make sure you check the vehicle carefully. They position the car, when they show it, so you are unable to see all the damages.

Excellent Customer Service in Aiken, SC

I rented a vehicle on July 24, 2014, to take my grandsons camping and the customer service I received from Trareva James in the Aiken SC (Richland Ave) store was outstanding!! She was pleasant, professional and engaging. Without her help, I would have never been able to take this wonderful trip with my grandsons. I'm so thankful Trareva was there!!! Thank you for helping us make wonderful memories....NKneece

over charge

Very disappointed had one guy give me one quote when i registered when I go to pick up car it was a different guy and he wanted to charge me a different rate I will never rent from them again. The car was was very clean service very poor

overcharged

I was charged for 4 days instead of 3 days. I had the car for 3 days, not 4.

Reviews

Maybe you should hire someone to actually read these post before Budget has to buy you out. I've rented from your business for years,this time will be the last time if not corrected immediately.

Oil

I just rented a car from them to find a nice Oil spot on my nice clean driveway!! not happy

chuck

Rented car in Eugene Oregon it was dirty and had dog paw marks and nose marks on all inside windows-hair on carpet in trunk and back seat floors-they gave me a tank of gas on next rental which is worthless because I will never use them again

Unprofessional & Liers

I made reservation for a rental on Saturday only for my mom and was told I could do a one day rental, when my mom went to pick up the car they gave her a very hard time and did not tell her that it was mandatory to rent for two days. They were rude, un-polite and not professional at all. Do not rent from Enterprise at Cheshire Bridge location in Atlanta, Ga....I never will give my business to them!,

RIP OFF

I RESERVED AN INTERMEDIATE CAR AND GOT A V.W. BEETLE. THEN TO ADD INSULT TO INJURY THEY CHARGED ME FOR AN INTERMEDIATE CAR.

Stay away from the enterprise store on main street in hempstead. The worse ever They state one thing something else is done and charged . Cars are dirty 2nd car didnt work 3rd was smokey in 2.5 weeks I was in 3 different rental OMG!!!!!!!!!!! never ever never ever again!!!!!!!!!!!!!!!!!

Bull shit

I was going to do my business with this company and just b/c i have no bills i got turned down.. So any one that needs a car please go to a different location. They are a fraud and waste of your time.

rip off exeter n.h.office

the exeter n.h. office make's so there putting the money in there pocket not the compeny's the branch manger and area manger are putting the money in there own bank not enterprise's so don't rent a car from exeter n.h. enterprise.

Be careful for the damage scam

Be careful! They will make you pay for a damage you didn't cause just because you weren't careful enough to check the car condition in and out when you were renting the car. I am sure not all branches are like that, but that's what I happened to me at a branch in Victoria, BC. I am no longer renting from Enterprise, ever again and planning to write a complaint to better business bureau.

Excellent

I received the best service from Enterprise in Ridgecrest, CA after my daughter totaled her car in California and had to get back to Texas! THEY WERE ALL TERRIFIC!

Car Rental

-0 Gaudin Ford Promised to pay for my rental with enterprise, and then said they would not. I have a 0.00 receipt from enterprise for the rental, but they are still calling me and trying to send it to collections. Worst customer service ever

The service was the terrible, the people that work there had very bad attitudes, I was treated horribly by the staff and will never rent a car from this company, I will tell everyone I know about my horrifing ordeal with Enterprise .

NEVER AGAIN

Poor customer service. They dont care about anything. Thanks hertz had good service have already got 3 others not to rent from them due to there lack of service.

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