746 Reviews For Dunkin Donuts Headquarters & Corporate Office

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I work fora franchise dunkin donuts in Manhattan the average temp in my store is 96' degrees not counting the ovens I asked if itcan be fix its been like this all summer I asked ifmi can wear shorts I was told if idid I can take my a## home if I cant deal with it by my gm. dont know what can I do if any one can help me thank you

Union for workers

Why don't yall have a union for workers?

The dunkin donuts in Waukegan Illinois on Raymond and Washington has the worst service of any chain I've ever visited. I really think the young man was stoned, we went through drive thru on 8/30/14 at 0400 to order coffee, the guy could not get it right at all, his words were slurred really bad and I'm sorry but if you can't take an order for 4 coffees then you need to find something else to do.

dunkin donuts on 3467 ne 163 rd street by the intercoastal mall

So this morning I went there the crew is horrible they dont know how to greet people emily is the manager name smh yall need to replace her she is so rude and speaking spanish in front of me ..I will never come to this dunkin donut anymore and coffee was bitter ...have a great day to you all

you woke me at 4AM

Story speaks for itself.After working at a real job for 18 hours I went to bed for well needed sleep.I got a text message at 4AM and the wife and I awoke hoping the news was not going to be a sudden death in the family.It was a text from Dunkin Donuts about tasting a Latte!AT 4AM IN THE FREEKIN MORNING!!!!!!!!!!!!!!Now Im trying to enter this wonderful review and the prompt says to type the two words and guess whats in the box?The number 458!How do you get 2 words out of 458??


I went to the Dunkin Donuts at midnight last night to get donuts for the morning and was informed that they were OUT OF DONUTS! So I asked for a dozen bagels instead, NO BAGELS EITHER! No apology just matter of fact we don't have any donuts! Then when I asked for the manager the drive thru worker just disappeared! No manager no nothing! I went over to the window and it looked like they were hiding from that area, we just went ahead and left, ended up spending my money at 7/11. I wanted to buy coffee for my keurig, but to no avail also since the employee and the manager went and hid around the corner until we left! WOW, I'll never go back to that store. NO DONUTS? IT"S A DONUT SHOP!

I called about a price and an item to the store of Belmont mass the manger was very rude and hung up the phone I'm not happy with the service I got probly will not be going there ever again and I hope that guy gets fired he doesn't deserve to be a manger at all!!!!!!!!!!


My husband and I went in for a coffee at 8:20 last night. When we sat down an employee told us and the other customers that we had to leave the Lobby at 8:30 p.m. so she could clean and leave at 9:15!!! The store hours clearly state open until 9:00 p.m. Needless to say, my husband and I and the other customers left. I am shocked at the rudeness of the employee in the Easley, SC store and will never return.

Just got in line at DD on Thompson Rd. right off of the NYS Thruway for the first time during morning drive time. Not only were 3 people ahead of me, but there was only one worker, and she was slow. So I ran out the door, got in my car, and got in line for the drive-through. Wasn't moving much after 5 mins. -- since again, there was only 1-2 workers working the window -- and I zoomed out of there and left. GET BUSY, DUNKIN DONUTS! That was so frustrating. Hire more people and get employees who are on the ball!

Would you drink that???

Upon my requiest for a thicker Coolata at the Stow, Massachusetts store...I received what at best could be called a Sludgelatta. Original Coolata was the consistency of my iced coffee next to it. I have a hard time thinking that anyone would offer a customer something that was the consistency of pockets of hot fudge slurping around in pockets of coffee - really would you drink that???

Highly Disappointed

I went into Dunkin Donuts off of interstate I-40 in Amarillo, Tx. Thos would be exit 75 I believe. First it took the young lady forever to take my order (we were the only ones in the store). They had to remake my coffee 3 times! And the breakfast I ordered was disgusting! Like it was old... I ordered the Steak breakfast burrito (paid $5 for it) for my father which was smaller than the dollar burritos you get at McDonalds and tasted old and disgusting! My crossant sandwich had old sausage in it. I am highly disappointed in the service we received there on 7/13/14. This makes me change my whole view on EVERY Dunkin Donuts.

Wrongfully Fired

I am a customer at dunkin donuts at 103 n. caroline street Herkimer,ny 13350 . I think it was wrong for them to fire kim hazzard she was a very hard worker, she was very nice and respectful to all the customers. I sat and watched her one day and she did her job very well. they fired her for a stupid reason , because she gave donuts away to people at the end of her shift instead of throwing them in the trash. I think it was totally wrong and so do other customers. that is a stupid reason to fire somebody.

Why is it that Dunkin' Donuts does not stir their iced drinks. I think it's absolutely ridiculous that they are not required to, every time I get ice coffee or iced latte they seem to leave all the junk at the bottom. shaking the coffee does not do nothing. they should learn how to stir their coffee otherwise it ends up to taste like garbage. I didn't ask for a black coffee with a bunch of cream on the bottom. I asked for a cookie dough iced coffee. Learn how to stir the coffees , it's common sense...

selling Donuts out the garbage

How could someone have the audacity to sell customers Donuts out the garbage and keep a shift leader position? Is this not against all health code violations? Tampas 4325 west Hillsborough store begs to differ and keep such an employee and give him a raise. Way to go "Richard" how about you serve a customer a sandwich with "fecal" fingers next time.

Ridiculous Price For Extra Cream Cheese

Holy Cow! I went to the Dunkin Donuts in Easton PA on Sullivan Trail and they charged me $1.48 for extra cream cheese. Are you kidding me? What is the percentage mark up on that. I could buy 8 servings at the grocery store for that amount. I'm sorry but I don't agree with that price AT ALL. 50 cents is high but even much more reasonable.

duty tables desisting

the tables and floors were very duty and they did not clean it at all there are steins on the table because they don't know how to clean a table or a floor very sad lazy staff in coney inland hoped they all get fired and hired new staff for that store

Customer Service


I ordered donuts here at sharronville location for my doctors office and no one ate them the doctors got made at me and told me to throw the old donuts away they were hard as rocks my donut had a black hair on it. I we'll my mines made up no more donuts.

yelling boss

190Marietta st. When sweetly is under pressure from long lines and being real busy she get rude and start yelling at customers and employees it's very disrespectful and rude and that not how u manage a business.


Visited the new store in Oconomowoc Wi!! Used the drive-Thru never a good morning thank you or anything! RUDE No napkins in bag, purchased apple chicken sausage sandwich. A greasy mess!! What happened to The eggs benedict sand?? :(

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