Dish Network Corporation Corporate Office & Headquarters

We used to have your service. My next door neighbor and I had the same service, Dish Network and we both began to have problems. I called and requested that a tech come and fix the problem or at least try to help us do something. My husband and I went oustide to make sure the dish was okay, nothing was on it or anything. We just happened to notice that our neighbor did not have a dish and there was a splitter on ours with a wire going to his residence. We own our property. Dish Network never ask for permission to do this. We still have the splitter and the witnesses. We have a lawyer who wants the case but I feel like we need an apology. We were talked rude to . We canceled our service after being with you for twenty years and you were going to charge to come and fix the problem. We miss your service more than anything, it is alot better than Direct Tv but they treat us better and are somewhat cheaper.

I encourage dish network to repay all mis led shareholders of blockbuster. It will be absolutely critical to the future success of your company.

Downgraded my service to save $ and tried to make a payment all in one call. The rep told me my balance was $0, and confirmed it 3 times. Service disconnected 2 days later. Supervisor admits employee QH2 made a mistake, yet refuses to turn service back on, really? Do NOT use this sad sack and loot corporation for your service. They are heartless money grubbing thieves who will hold you and your entertainmemt dollars hostage.

I had a service call put in by my husband yesterday. They promptly came out this morning 09/27/2011. The Gentleman called first.Was very courteous,and efficient and taking care of the problem. My issues and complaint came from when I asked about an upgrade on our one receiver,(he had to replace the one we had anyway)and what the extra cost per month would be. He called his office,handed me his phone. And the lady promptly told me that I couldn't do an upgrade as my name was not on the account. Now, my husband asked to get the upgrade. I informed her that the last company,ATT got 4 accounts cancelled under our name as they wouldn't help me with a problem. And that I wouldn't hesitate to cancel dish's account also. She very smuggly told me that I can't cancel the account as it isn't in my name. She was very arrigant. All, I wanted was to upgrade our service with you ,and I get a smart mouth and arrigant employee. When our contract is over we will no longer use your sevice. We may quit it sooner. My husband works all day everyday. The handling of service calls ect and upgrades are left in my capable hands. Except that your dish employee on the phone decided she didn't want our upgrade business and was rude about telling me I wasn't on the account. What is with you people.I would have given you only one star,but the gentleman who came to the house did what he was suppose to do,in an efficient and timely manner. Not his fault the lady on the phone left alot to be desired. Does you company not instruct your employees to be considerate.Gloating over my name not being on the contract was very juvenile. Very dissapointed in your corp rules on accounts.

NEVER EVER GO WITH DISH NETWORK!!!!!!!!!!!!!!!!!!

I cannot stand Dish Network....I recently started a contract with them...and it has been hell ever since...first they install my dish incorrectly...so I have been having problems with my television not working...and then they decide to charge me for the techs coming back out to fix what they initially installed incorrectly. Then they increase my monthly bill without notice...then they charge me for a tech that was suppose to come out...but I canceled and I was charged for it. I will never renew my contract with Dish Again

Dish has always been prompt to fix any and every problem until today. Today their entire site must be down. Six phone numbers that all go to busy tone. Web site that will not load and function. Unable to communicate with them Hello Dish are you out there??????

This is the worst company I have ever had the misfortune of dealing with. I received a bill in the mail for $54.00 for internet services. I do NOT even have ANY services with this company! When I called to find out what was going on I was told that they could charge me whatever they want because the computer shows that I have internet. When I told them that was fraud and I would report them and possibly sue they finally took the bill away. But only after getting passed on to 5 different customer reps. All of whom are absolutely incompetent. Now to top it off I am being charged $83.71 for an unreturned modem fee! I told them I would love to send them a modem....if I HAD one! Do yourself a favor and never use this company. Oh wait I didn't even have service with them and I still got screwed over.

HELLO EVERYONE. WE AT DISH NETWORK LOVE TO LIE AND JERK YOU AROUND WHEN YOU SIGN UP WITH US. PLEASE TELL ALL YOUR FRIENDS. HAVE EVERYONE YOU KNOW COME AND GET SOME BS TODAY. AS YOU CAN SEE FROM ALL THE OTHER POSTS HERE EVERYONE JUST LOVES DISH NETWORK. COME ONE COME ALL AND MAKE ME VERY RICH. AFTER YOU SIGN UP AND START HAVING PROBLEMS WITH YOUR DISH AND EQUIPMENT YOU CAN CALL IN TO THE 1-800 IDIOTS LINE AND YOU CAN TALK TO SOMEONE WHO DOESN'T UNDERSTAND ENGLISH AND CAN BARLEY SPEAK IT THEMSELVES YOU WILL HAVE THE MOST PLEASENT EXPERIENCE WITH US SO PLEASE JOIN TODAY. REMEMBER WE ARE #1 IN CUSTOMER SCREWS!!! THANK YOU

I enjoyed my Dish Service while I had it. However, upon returning the equipment after cancelling my account (I am a single mother and I am not working right now) in boxes that are self-addressed to Dish from Dish....they claimed I didn't send in one of them. I sent them both THE DAY I received the boxes. They attached my bank account and I have been accumulating overdraft fees ever since. I traced the UPS tracking numbers (which was hard because I never got a receipt since the boxes were self=addressed)and BOTH of them were delivered to the same warehouse on the same day. I have had a HORRIBLE time getting DISH to take off the charges, even AFTER they have found the other box. And, they won't pay my overdraft fees. I have had to cancel my card, all my automatic bill pays, etc. because other things became overdrafted.....DISH sucks now. I keep getting billing people on the phone in the Phillipines...my service was here in the U.S.!!! Another thing that irks me!!! I will NEVER recommend DISH to anyone ever again.

On Friday august 5, 2011, I reached my one year anniversary that I have been a dish network customer in good standing and was told when I first started the service that after a year of having an account in good standing that I could upgrade to a DVR unit. I decided to call dish network customer service and upgrade my current vip211 receiver to a DVR model. When I called customer service I was told that I could receive a DVR upgrade. The rep told me that a Dish network installer would come to my house and install the DVR the following Saturday 6/13/11 and told me that they would be at my residence to install between 8am and noon. I sat at home (like an idiot) waiting for someone to show up with my DVR but no one did. So I called dish customer service again to tell them of this error on their part. When I spoke with them, they told me that the DVR unit was going to be shipped to me via UPS. I was upset that I was sitting like an idiot waiting for someone to show up at my house that never did. So, the DVR was supposed to arrive on 8/17, nothing came. So I called dish customer service representative yet again! According to the customer service representative, the DVR had been delivered to my old address of a year ago not my current one (which is registered with dish). I chatted with yet another rep that told me that they would send the DVR unit next day delivery via ups 8/20. When the unit arrived the next day I opened the box only to find not a DVR but the same receiver that I already had (vip211). I was furious! So, yet again I called the dish customer service representative and told them of yet another mistake dish had made. After explaining the whole story to this guy again, he seemed unconcerned and empathetic to what dish had just put me through. I was just told by the rep that I did not qualify for an upgrade because I had a “prepay account”. All I know is I have been paying my bill on time every month before the payment is due. After this unsympathetic customer service representative told me I could not have a DVR, Again I was livid. Why did DISH put me through all this torment, wasting my time? THAT MORON CEO CLAIMS TO HAVE “AWARD WINNING CUSTOMER SERVICE” well, I would not consider being messed with like this by DISH NETWORK as award winning!

Your customer service S---S. fill in the spaces. I is mind boggling how you can even stay in business. I have been hung up on twice today just trying to get an answer. I am tired of talking to "Betty". Now I can see why Direct TV is number one. By the way I have Suffolk Cabelvision in my house. I am trying to get service for my Motor Home. You all must be suffering from Hypoxia no oxygen to the brain being in Colorado too long. By the way how is your stock doing?

Can't believe this! Dish Network started withdrawing $115 out of our checking account almost 6 months after cancelling the service!!!! By the time I realized what was happening, it was months later. Now we are fighting to get $740 refunded. They had no authorization to take this money...the services were CANCELLED and the account was fully up to date. I am warning everyone I know...do NOT ever give them your bank account information!

Dear Mr. Ergen: After greater than 10 years of receiving your service, we are leaving DISH network. On 7/27/2011, my husband contacted Dish network to inquire about internet service. He gave no authorization for signing up for anything, just wanting information. By 7/28/2011 a.m. $203.15 was withdrawn from our checking account from a company called Clear. We have never given authorization for anyone to withdrawl money from our account, in fact we don't understand how Dish could legally give our account number to another company without our approval or even awareness. We have been attempting to retreive our $203.15 back, however, when we called Dish we were told "we did not do anything" and would not even get a supervisor on the phone to help our situation. We need someone from Dish to help us retreive our $203.15 back as soon as possible! Kevin Warren 602 Pinecreek Drive North Aurora, IL 60542

I wish it was a 0 star rating. 1 star is too high of a number for their customer service. I contact Dish network on 7/28/11 informing them my remote control does not work after approx 30 minutes of troubleshooting the tech informed me I will receive a remote in approx 5 days. This means I am unable to change the channel on my TV for 5 days. I requested overnight shipment I was then advised it would cost me $20. I ask to speak with someone else who may be able to assist me, I was transferred to another rep who held me on the phone then advise me they can down grade my service if I like. At this point I am more than furious especially since my call was for a non working remote and not service downgrade. at which point I asked to speak with a supervisor here's the kicker the supervisor said his name was John JW5 and I don't understand the overnight policy so I should have a remote by Tuesday or Wednesday, which is true to the 5 day quote, here we go again may I speak to your supervisor and what is his name I asked his name is Jonathan, oh really I added Jonathan same name you gave me as your name what is his operator number I asked, john gave me Jonathan WY1 but he's not here and he will not be back until August 8th at which time you should have your remote. WOW I said what is your corporate office number? John JW5 told me there is no number to our corporate office you can find us on the web. I hate, hate, hate dish network the only customer service that works with that company is if you are engaging in processing a payment other than that they have nice reps that absolutely does not service their customers.

From the moment that "Dish Network" installed the satellite dish on the "PEAK" of my house (here in SW Florida), I knew we were in trouble! It only went down from there. They wanted to charge us an additional installation fee for having to have one of their guys come out and move the very wobbly, shoddy job of the first a$$hole that installed the dish where it cerntainly would have blown off and caused more damage to our brand new roof and surrounding houses. Any slight wind, rain or cloud cover caused the service to stop! Constant outages! NO CUSTOMER SERVICE!

I will never use dish again. Since day one I have had nothing but trouble with my upstairs box. I have tried to talk to a supavisor but they get nasty and hang up on me. Now I am going to try to get ahold of corperate and see If they can do anything. If they refuse to help me I will cancel it and I will not pay the fee for canceling my contract when I am paying for a service that does not work. Buyer beware I would use comcast and run far away from dish.

I was going to complain about a few things, but obviously everyone else is having the same problems as I! Geez, what a surprise! THIEVES and LIARS! They told me I'd get my money back in 3 days since I had cancelled my service before the installation, it's been a week already and of course, you all guessed it,,,,NOTHING! I can't believe that even in this economy companies like these have the guts to scam decent honest hard working people! Thank God for KARMA! And if anyone needs to get a hold of me, like maybe the CORPORATE OFFICE, because they would like to maybe, I don't know uummmmmm, want to HELP, my email address is lilliansf87@yahoo.com!

They screwed us over on all our programming. They set the account for prepay which means we cannot watch any pay per view unless we have money right then. They also set the programming for a plan that we did not ask for, which happened to be the cheapest so we are not getting the channels we ordered. When we called to complain, we were told that if we wanted those channels we have to prepay for the account upgrade even though it was their mistake to begin with. If I was to do this all over again with the money I had to pay to start my service, which was 207.00, I would not go with Dish Network. They are nothing but a SCAM.

LOOK ELSEWHERE FOR SERVIE!!! Luckily I did not get Dish installed. I scheduled an appointment for 12pm-5pm and was told someone would call between 12pm-1pm and give me an estimate. No one called and it was after 5pm (after the window they gave me). I called twice prior to this and was promised I would be contacted shortly. During the third call, I spoke to a supervisor. I was basically told there was nothing she could do. I could either wait or reschedule and go through the same thing again. In the mean time, the tech called and said he was done for the day a while ago, got called back to work, and just received my work order?!?! This was around 5:25pm. They knew a tech would not arrive by 5pm and did not contact me. The tech would be at my house around 6pm and said it takes 1-3 hours to install and possibly 4 if there are many problems. He may finish at 10pm?!?! This is a weeknight and is totally unacceptable. I contacted the excutive customer service department (888-826-8137). Explained my situation and was told I would receive priority installation (whatever that means). That rep would call me at 8am on my rescheduled date. I would also recieve a call giving me an ETA of the technician (I should receive 2 calls). 9am comes, and can you guess what? No one called! I called and talked to another rep and was told someone from the local dispatch office will contact me within 30 minutes. She was able to give the rep that was supposed to call me a message to call me. He called!!! He said he was going to call, but didn't because he was waiting for more info. I would have been satisfied if he called even if he didn't have any info! I expressed many times during our prior conversation how I understand that there are delays, but what annoyed me was not being contacted. Each time I had to initiate the call! I asked to speak to his supervisor. The moment she came on the phone she had an attitude. She was very rude and was less informed than the previous person I spoke with. She basically told me there was nothing she could do. I told her I don't want the service and to cancel my order. Almost an hour later, the tech calls me and says he'll be out in 1-1/2 hours. He was unaware of my cancellation. I then received another call from the local dispatch. She said the local office was not aware of my cancellation! I'm not even a customer and received this kind of treatment. This is a company that I DO NOT want to do business with. I'd be crazy to lock into a two year agreement with them!!!