94 Reviews For Chico's FAS, Inc. Headquarters & Corporate Office

I don't know what these other people are talking about. I love this store. Everytime I walk in the store all the sales people are gracious and so helpful. My closet is 99% Chicos and will remain that way. Love your clothes!

Work

If you want to work at Chico's, it's really not a good idea. They don't respect anyone that works for them they have no general concern about their people, Instead of making you pay for short term disability, they make you pay for long term disability

Horrible Customer service

I have been a long time Chico's shopper. I recently sent my daughter in to the store in Seal Beach Ca. to make a return. They treated her like a piece of dirt. I called and emailed corporate office. No response...I must tell you as a business owner, I will not be shopping in that store until I hear from an executive. It was the 2nd time it happened, they laughed in her face and refused to give her their names. She is a teacher 27 years old and presents her self very nicely...They have lost my business.

HR

Ludicrous experience. Shame on Chico's for disregarding a great potential employee. Customer Service was beyond useless. 2

Poor Service

I have been trying to return two tops and have gone to two different stores. I purchased these items with a credit card and they will not credit my card after returning said items. I have been trying to do this since 10/6. The first store said I bought and returned too many items. Well guess what they won't have that problem because I will never purchase from them again.l Today is 10/17 and still don't have a credit on my account since 10/9 when the store took back merchandise and here I sit without a credit.

frequent shopper

I am frequent shopper and passport memhber,my recent visit to your Chicos Ashford/Dunwoody store in Georgia was a rude encounter ,the sales ladies didnt ask if i needed help but gave me a fake smile.I am African American and feel this was intentional.Cultural Diversity should be a top priority,this is 2013

employees hound you to death

I love chico's clothes but I hate shopping at the stores, their employees will not leave you alone....they follow you around, take things you are trying to match to put in the dressing rooms, I never go to the Charlotte, NC store in the Southpark mall anymore, the employees are rude, follow you around, they don't let you just leisurely shop.....you sell more if you leave people alone and let them shop....

Chico's Clothing

Absolutely love Chico's....have only one problem. My local Chico's in Dell Webb Lake Providence, Mt Juliet, TN is the only really nice store within which to shop without driving several miles. As a result my average size of 1 in tops and 1.5 in pants are ALWAYS in short supply. Could the inventory of these two average sizes be increased in this store. I go in with money in my pocket and no Alberta sizes!!! Thanks so much, Mrs. Alberta Brandon, BS, JD, RN

Kudos to the Winder Distribution Center!

As a frequent shopper at Chico's, both in store and online, I want to express that I am extremely pleased with the timeliness of shipments from your Winder, GA, Warehouse! Case in point: I ordered the white crochet poncho online Thursday, April 18 during the "flash sale" from 6 p.m. - midnight. Today is Saturday, April 20 and it arrived at my door this afternoon. Amazing!!!! It is even more gorgeous than it looked online. Please pass along my appreciation to the employees at that facility. They sure made my day! Thanks!

Customer Service

The sales lady at the Aventura, FL store gave may daughter and I dirty looks the minute we walked in the store. I picked up a pair of pants and she walked over to me telling me they don't have anything in my size. When I asked her what she meant, she said they are all plus sizes. We left the store and took our business elsewhere. Curious, I went on-line to the size chart, they do have smaller sizes. Need to get rid of that person immediately. She is bad for business.

Real women

I just love Chico's cloths, they are well made and very stylish. But you really have to get on the ball when it comes to fit. Women over 45 have tummy's, and arms. I am not a large women, I wear a size 1 at Chico's, but I have a bit of a tummy. So when I wear pants I want them to fit well and over my tummy, that is what's comfortable. Not have a pair come up only to my hips and then my tummy hangs over. I am not 20 any longer, so I can't wear styles for a 20 year old. Make the pants fit over a the tummy so they are comfortable. Also arms, I have them, and they are not big, but why can't you have dresses with a cap sleave, what's with the no sleeve, that just isn't apealing when you have upper arms, again I'm in my late 40's not 20's. I don't always want to wear a sweather, just a little sleeve would be great. I want to wear stylish clothing, but I want it to fit comfortably.

happy customer

I was so happy to meet your wonderful associate at the Woodbury store. Felicia is so sweet, helpful,knowledgible and considererate. My visit was from out of town. I'm so happy I stopped in. THANK YOU FELICIA!!!!!!

clearance merchandise

I have been informed that Chico's Somerset Collection, Troy, Mi will be sending most clearance elsewhere. So sad, yes, some shoppers do come in to see those items. Now they will not come in AT ALL...they do sometimes add other items to their purchases. Do you not understand that you need all types of shoppers? Most of these women wear Chico's exclusively . Is that not great FREE advertising.

Customer Service

Customer Service in Medford - Stinks. Customer Service complaint process - Stinks.

Slimming jeans

I'm a big fan of Chico's. have my wardrobe is your name brand. One suggestion: the slimming jeans. Please bring the waist line UP. It's too low for the older gang. You're platinum jeans are cut better.

No iron shirts

Is it possible that you are finally making the no iron shirts in a 4 in other colors beside black and white?? Love these shirts and you tend not to make some of your best shirts in larger sizes!!

Return Policy

DON'T Ever write a check for a purchase at Chico's! Takes three weeks to get your $$$ back which is totally ridiculous, and makes Chico's look cheap because most of your customers are constant buyers! I did not have my debit card that day so I wrote a check, she could not put it back on my debit card that went into my account in the first place! A refund check had to come from corp office?? By pony express? The check had cleared my account weeks before.....with today's options for checks these days it is just a ridiculous policy! I will not be going as much anymore will go back to Coldwater Creek!

I am retired, buy lots of clothes at Chicos which I like. I notice many of your customers are older. Today I shopped in the Columbia Mo. store along with my contemporary, Mary Lou. Our sales person took our names for the fitting rooms. Mary Lou, who has dark colored hair, was referred to as "Mary Lou". I have gray hair and I was "Miss Carol". Let me tell you. . .no one likes to be treated in particular ways just because of their age or appearance. It is disrespectful. I know the sales person thought she was just being nice, but it is ageist. In the medical field it is called Elderspeak. I suggest that your company have employee training to treat everyone with equal respect.

I have been searching high and low for the now discontinued Chicos Cotton Blend Camisole Tank. It has always been a favorite for me being so short waisted. Any clues where I might look. I have checked on E-bay and did find one, which I purchased. Any help would be greatly appreciated. Thanks

Imprsesvie brain power at work! Great answer!

Write A Review For Chico's FAS, Inc. Corporate Headquarters

Your Rating / Review

Note: This is not to be used to contact Chico's FAS, Inc. Corporate Offices nor is this site affiliated with them in any way. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Chico's FAS, Inc.. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information.