BMW Corporate Office & Headquarters

I am restoring old bmw need parts. I called 5 different dealers no one couldn't tell me availabilities. Ordered Euro bumper rubber, specifically told the guy EURO not American. This morning drove 2 hours the guy ordered American. Bad Bad Bad service. I am willing to pay any price just can't find someone to tell me what they have

we recently purchased a vehicle and sold this car when the back brakes were completely shot and we did not knwo and took our 2 yr old grandson for a ride.. per car fax there had been a oil leak and the salesperson showed us a bill where they had put a new oil pan on and i have requested a copyof this and have never recieved. we took it to midas and they said it was the intake manifold gasket and has been leaking for a yr.. Century bmw will not return our car.. if they inspect there cars before they put them on lot to selll then they better fire the worker cause he doesnt know how to do therer job.. Century BMW only knows how to connect u to one person and then another...

I purchased a CPO 2010 CPO 335xi with 33,000 miles on it. From the first week this car was a joke. Nothing on the gps worked, it pulled to the right and engine misfired. The windshield cracked which I found out after purchasing the car the crack was from a previous repair which had failed. After 6 weeks I had to get rid of this car. I sold it back to the dealer with 34,000 miles and took a $5,993 loss. A week later I saw the same car being resold as a CPO BMW for more than I paid for it in the first place. This company are a bunch of crooks. I contacted BMW NA and they refused to help in any. DO NOT BUY A CPO BMW...CROOKS

Terrible service . Would not help me with my bmw x5 I neede to pay for road side assistance and I have only 26,000 miles on it. Will not buy another bmw

I paid over $1,000 for a compute chip that shut down my car (335I) in August. Recently I received a recall letter in regards to that part I paid for. When I called BMW to get reimbursed due to a faulty part, they insisted that I have the work redone by them. That is silly.

worst experience ever. service people are liars.

From the day I bought my Certified BMW 2006 X3 with only 22,000 miles. I took good care of it and made sure I changed the oil every 5 - 7K miles. My X3 just turned 71K miles and my car started violently shaking and it was a misfire to one of the engine coil and oil leak into the piston. Long story short, the cost to repair is at least $4.000. The dealer won't honor the warranty even if its few months over it's 6 year term but way under 100K miles. I'm so disappointed and disgusted with this car company.

Dear BMW; quite often I vbiew your ad on TV in which you show a BMW 5 series sedan driving around a curve coming downslope on a highway. Beautiful sight!!! However, you show a young boy in the rear seat next to an open window with his arm and hand out the window and apparently no seat-belt on him!!! This is not a safe drive for the young boy and, certainly not a good showing for BMW

I am so disappointed with BMW as a whole this is my first one an will def be my last . I have a 2006 3 series with less then 80k. I went to the service depo cause my car just started violently shaking. They tell me i have a misfire in my engine coil. Long story short and $2000.. I have it fixed only for me to drive 200 miles and another coil misfires ! How do you change 1 coil? And charge me 2g!? That's like if I need new brakes you change one brake pad. I'm so disappointed and disgusted with this car company.

Wow i see i am not the only person disappointed in the service centers at BMW. Well today I am included on the list of dissatified consumers. Long story short took my BMW745LI into BMW Mt. Laurel, NJ only to be given my car back in WORST condition that i originally arrived with. Car broke down in front of the dealership after I asked them was everything OK. And NOW they want to charge me for another diagnostic, yeah right buddy

We had so many problems with our BMW X5 for years but we had a warranty. Before the warranty expired I took it to Peter Pan BMW in Burlingame for a check up. I was under the impression that everything was checked and repaired. Wrong. On 2-5 this car just died on me. We contacted Eric Edwards at BMW few times by e-mail, called him, contacted manager Jim Cyr by e-mail never heard back from them. In the mean time we discovered that in 2012 it was a recall of the battery and some cables. Nobody mention it to us. Worst service whatsoever.

I've been waiting for them to refund me my gap coverage. When I called the company they go through for that extended coverage they told me bmw has already received that check and cashed it. Every time I contact them they tell me "oh, where so sorry for the inconvenience and it will be another week." Its been almost 5 months!

Don't buy any bmw because it will break down about 3 to 4 times a year if you're lucky and it will be at least $1000 each time to repair. I regret ever buying this luxury lemon. And according to online reviews and my friends they too have the same issues so it is more than common.

From the day I bought my Certified BMW with only 28,000 miles. I has had a transmission problem. It is a joke trying to get it fixed even with a full warranty. This is my first and last BMW

Buyer Beware The BMW service center is out to get you for every penny you have. Once your warrenty is up the entire car falls apart!!! Never buy a 645 Ci, It has so many issues that should be recalls including the drop top roof leaking!

Terrible. $4300 to REPLACE a sunroof on a X5 when it should be REPAIRED not REPLACED. Does anyone else have a similar issue? I think this is a defect??

Be sure to fully inspect and drive the vehicle before purchase. Columbia BMW in South Carolina delivered a vehicle with acid rain damage. Buyer Beware. This is not what you would expect from a $60K Plus vehicle but it happens and you are stuck.

i have a 98 r1200c the crome is falling off the rims...i was told of a recall & i was also told that i missed a 10yr statute of limitations....is this true?

When you by a BMW they tell you welcome to the family! Yet, I'm being treated like a step child who was adopted. This is a joke beyond words. You shouldn't advertise what you can't maintain. I bought from Quality life BMW's via cash a certified pre-owned BMW beautiful car, bought it into NYC's Manhattan office and was told my tires needed to be changed because of dry rotting. The brooklyn office told me to bring it to them but could not and did not give me a loaner until my car was fixed... I'm still waiting for the phone call that wasn't. Then they had the nerve to send me an email telling me my car was coming out with a same model but new year, when I inquired about it they told me that it would cost more ahhhh hello you don't have to be a rocket scientist to figure that out. Yet still no call but they always want you to rate their service. (F)

I purchased a 2011 328xdrive from BMW West Springfrield in Springfield Mass. We agreed on a price and when I sat down with the finance person I was told there would be a 499.00 document fee and 199.00 for a stick they place in the car in the event it is stolen. Now I realize I did not have to purchase the vehicle but I hope this review will let other potential buyers to be aware of the added cost so they can negotiate the added cost when they buy the vehicle. Buyers be wear!!!!