427 Reviews For Autozone, Inc Headquarters & Corporate Office

Rude store #314

They were extremely rude. I will never go back to store 314! Had to go to o'reillys just for a battery. I'll pay more for service any day!!

owner

trash sevice and unaware and uneducated manager about services in store 4524

customer service

This company is the BEST! I was put off and put off at Pep Boys, Left and drove down the street to Auto Zone. This is the second time I have been to this store, and I will never go to Pep Boys again. Even if it is closer to my home!! Excellent customer service!!!!!!

HORRIBLE

This company is horrible. I went to go and get breaks for my truck. I told them which parts I wanted. they said that the parts they gave me would work even though I showed them a picture of the brakes I wanted guaranteed that the break are the same. Well anyway in other word they ruined my rotors and now I have to go in the store to make a complaint and make a file to what they did to my truck. Oh by the way this happened in Horseheads, NY. I will never go to them again. Their service sucks, they are not knowledgeable and policies are ridiculous. if I could rate them I would rate them a negative 10. I am so PISSED. and don't try to get anywhere with corporate either. They are stupid. I informed them they will fix my truck and pay for the labor of a garage that I will be taking my truck too.

J/O store manager Sylva 4626

The Manager left two new guys alone neither could do a return. Basically they stole $32.00 from me went back when the Manager was working so he could fix it after 12 days of waiting he handed me a slip of paper and said wait another 3-4 days and check your account. He ended up throwing my daughter and I out of the store after I confronted him about his horrible customer service. He never said I am sorry about this or sorry for the inconvenience. Of course he couldn't form whole sentences anyways- Moron Oh please let me come back so you can steal from me again Lurch.....

harashment by store manger

Was clearing the front the store of people accidentally walked out thestore with a 3 dollar rag came back in the store an pplayed for the rags store manger said I stoled the rags she been harrashing ever sence

Service

The manager at the Port Orange, Fl. location, was wonderful to my granddaughter and I when we went in for help. He came out to the car saw what we needed and explained why and helped us with installations. He was very patient and did an excellent job for us. I would definitley go back to this store.

No help

Need people in you store who can help customer not just say I DON'T KNOW. This is why we have to go to other part stores.

Poor service

We ordered some brake parts a while ago now. They only shipped part of the order. I keep calling them. They are giving me the run around. The store cannot give me any information on what's going on and there are items missing from the order that they even have in there computer. I am so frustrated with this company. I spent over 200$ in parts and at this point it doesn't look like we will get those parts...

stollen property

bought a battery form autozone had it charged went to pick it up it was gone they wouldnt give me another one or anything said i had to purchase a new one i already bought one why should i have to buy another one

bad, bad, bad

My son works for Autozone in Georgia and we are having some really terrible winter weather at the moment. The regional manager of the store where he works is making him stay in a motel close to the store to ensure he gets to work. Why? Icy roads, snowing and freezing temperatures, I doubt anyone is going to need parts. My son has to stay away from home and family for his job? I don't think this regional manager cares about employees, just cares about his store doing business. What this tells me about Autozone is they don't care about their employees. Called corporate headquarters and they were very rude to me and didn't want to talk about it. Advising my son to speak with a labor lawyer.

We went to the store in miami gardens area and we had purchased a power steering pump and wanted to return the used part to get 75 dollar credit that was promised at the time of purchase the manager in the store said she does not have 75 dollars in her register................not only do you autozone have horrible ratings by your own customers but your a bunch of crooks that hire crooks...........i will never buy anything from you no matter how far i have to drive

horrible service

I sent a friend to your store in Hazlet nj, # 1124 and the store manager wouldn't wait on him, and was very rude. last time I will recommend that store.

Poor service from employes

One of the employes from your store in pico Rivera on whittier I went in for a tail light bulb and a heater hose and left with a broken heater core and was something so easy to fix but in the end I ended up losing

shop repair

every time i called the wenatchee store in washingto to get a price they put you on hold and never come back that is really bad for business i tell every don/t call for a price as they not give it to you/

wrong parts

ordered rear calipers for my 88 volvo had to wait .. northern weather... i got them on hte 7th and this morning was set to go replace them ,, and discovered i had 2 right rear calipers... went back the poinciana store ,, & the guy told me ide have to write another check and have one of them credited back to my account ,, so i have to write another check because they made a mistake ??? i told him to order the right part and call me when its in ...supposedly on the 14th

25k a year for a one man operation

I could spend all day boring you with the multiple stories of how inconsiderate and rude the employees are. How the parts never quite fit and how their return policy is ridiculous. All i am going to say is it makes me happy that there are countless people that do not like the stores. The store on army trail road in carol stream Illinois is one of the worst but dont forget any of the other stores...

Customer service

Call the auto zone in Humacao Puerto Rico to Ask a question about parts that ordered before with the store intead of driving to the store an a man call Robert argue with me and said that I had to go to the store in person in order for me to get that imformation and I was more than eleven miles away.I consider that was unconsiderate of his part and very bad customer service. I have visit other store as well. Aparently customer in autozone are less than human.Very bad.

Batterie

Went to Auto Zone in Delta CO to see if my batterie was bad FYI it was 9' outside and the workers would not help me because it was 8:45pm and they were closing and 15 mins. By the way my hubby works offshore and I had 2 young kids in the car! I can't believe they treated me this way. I have never felt so helpless:(

horrible

I made a return to an AutoZone store in San Lorenzo California and they gave me a fake bill and I've been calling the store and the corporate offices for a month And a half without any results

Write A Review For Autozone, Inc Corporate Headquarters

Your Rating / Review

Note: This is not to be used to contact Autozone, Inc Corporate Offices nor is this site affiliated with them in any way. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Autozone, Inc. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information.