1469 Reviews For Wal-Mart Headquarters & Corporate Office

Worse customer service

Today is Friday, December 20, and I am still trying to resolve an issue with Wal Mart gift cards. I have been lied to and hung up on by "customer service" representatives. Calling the Bentonville, Arkansas home office doesn't help, neither does complaining to the appropriate department. My suggestion is for everyone to stop patronizing Wal-Mart; I now I will.

employee

just wanting to ask what you think of your boss after he says he watched you on camera walk to the bathroom . while your at work.

Return policy

Bought a pad tried to return it with a copy of the receipt but they won't take it becoz I don't original receipt only had a picture of it. The return policy on the with a receipt he doesn't see original receipt

Why

Hi work for company that clear parklot walmart at night and why do your employee smoker in the fronter of the builder,, It make the place bad.

Gift card

My son purchased a fisher price toy and it was suppose to come with a $75 gift card if the toy was $319 or more . The toy was $319 plus tax.,wm didn't and still refuses to give him the gift card. Darn worthless store. The management sucks!!

rainman was wrong

Kmart is leaps and bounds above Walmart. Walmart sucks. Customer service is a joke...it's there only to make you frustrated and give up. Never buy computers or tvs at walmart. You will be sorry, especially if you purchased their service agreement. They don't service anything. Its just a way to grab more of your money. They all are greedy sinful people.

I think that we should all get together and sue. . Management and The Market Office stick together. It is crazy. I wish I could select a negative rating.

native employee

why is it that people do not like natives working always make it hard for us to work . especially being from another province and alone by yourself

1 hour guarantee

this is a joke. we bought and paid for a 32" tv at the black friday sell. we never got it.I called all day to resolve this issue and got the run around. I found out today there was a problem with the web sight but wasn't informed in my news letter and was told they can't help me. i will never shop on line with them again or at a black friday sell

Horrendous customer service

If you have a problem with a gift card do not call the number on back of the card. The information is incorrect because none of the stores can activate a gift card, even though the info from the site says the stores can activate cards. Because of all of the trouble from Wal Mart, I am no longer a customer and considering I usually spend about $1500.00 monthly there, I hope corporate realizes what is happening. Wish I could give WalMart a -10 or lower for customer service, both online and in the stores. Right now, I have been on hold for over 1hour and am using 2 phones in an attempt to contact someone for help. Really bad service

Unbelievable

I received a package of two Bath gift sets. They packed them in a plastic bag, not a box. I opened the bag to find a mess of liquid that ran onto my floor and also on my jeans and clothes. I am a disabled veteran and now have to get down on my hands and knees to also clean this out of the carpet as I ran it outside to the dumpster. They did credit my account, thank you. I am in a quandary as to how to clean the mess, get the smell out of the carpet and replace my clothes if it does not come out. It should have been packaged in a BOX, not a BAG..... Then, when they couldn't hear me on their phone, I asked if they could call me back and they said no.

Cancels Guaranteed Items

Walmart does not know the meaning of "guaranteed" delivery. I ordered an item that was "guaranteed" to arrive by Christmas and 6 weeks after placing the order they cancelled it and didn't tell me until I called them looking for it. I wish I could give them zero stars! Calling customer service is a joke. They are rude and haven't a clue about what they are talking about. I will NEVER shop at Walmart again!

Below 0

I ordered something online for xmas that was never delivered but they charged me for it.When I called to ask where it was they gave me the run around.This company is a joke

Walmart.com

They suck!! I will never shop with the again

smith

I wish I could give a lower rating- so i was at the register and there was a boho sign, I asked the cashier what was on sale and she said I never tell people. I said wouldn't it make more sales for your company and she said no they are boho and then I said well I am Christmas shopping for 4 children. And she just kind of smirked. So you know whats on sale and you won't tell people- seriously? I called to try to talk to the manager because I thought he should know and he was "gone for the day-at 3pm" I asked for the second in charge and was told he was at lunch and the other one had the day off. Well with none running the store on Broad street in Brooksville FL I guess it's no wonder employees are so rude.Unless its an emergency I will no longer shop Walmart. There are plenty of dollar stores that sell the same products and have nicer people.

1 Hour Gurantee

Horrible company. Customer service terrible. The One Hour gurantee program was a huge failure for Walmart. . Website for submitting information did not function. Phone lines were down. I will never shop at Walmart again. Contacted customer service and they were smug rude and non cooperative.. Don't waste your time dealing with these people.

walmart.com

I order the cap barbell delux weight bench with 100lb weights on 11-22-13 it was to be delivered 12-05-13 I received an email it will be delayed but it will be in within a few days well I received another email that it was damage in transit and I can reorder it was $69.00 when I order it now $97.00 they already setup the refund that $32.00 difference have anyone else had this happen to them?

PROMOTE 160K BY FIRING 160K

Their corporate scum said they are promoting 160k people a year, but they fail to tell you they fire that many to make these positions available. There is no long term employment here only a corporation that will not let anyone accrue time or stability.

Disgusted & Done Shopping Wal-Mart

I am appalled. Wal-Mart is now the king-pin of turning Christmas - and Thanksgiving now- into a 'Hunger Games' scenario, whipping customers into a frenzied, stampeding mob. - I don't know how Wal-Mart hasn't had it's pants sued-off yet, if not from a death or severe injury during such mayhem, but by the elderly and disabled who are completely denied access to enjoy the sales bargain due to age or physical disability. -- I used to be a customer and a fan of Wal-Mart. I am now neither!!

I bought 3 xbox live cards and paid for 5, I was also charged twice for a movie I purchased. I was told to bring in my receipt and the cards and I would be refunded for all the overcharges. Now they are refusing to refund all that they owe me. I've paid for items that I didn't buy. In looking at some of the reviews I see I'm not the only one. Is this how Walmart does it's business now? I wish you could give a lower rating.

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