Safeway Corporate Office & Headquarters
5918 Stoneridge Mall Road Pleasanton CA 94588Safeway corporate phone number:
(800) 723-3929281 Reviews For Safeway Headquarters & Corporate Office
hi safeway…..gotta tell you the summit washington safeway for delivery is not up to standard….my produce is old, my milk expires in 4 days,and always missing several items….not a good way to treat a disabled person who depends on this service….very disappointed
sort of negative
I like safeway. It is very convenient to my home, and I like the products. However, the Middletown MD store is constantly out of things I like. Store brand items! Because of convenience I still shop the Safeway, but usually come out very annoyed@
walnut creek store
This store is, not a good,one im all way's watched by store person's.Im a company owner,i cant under stand it.
How can it be.
I am writing to let you know that our Safeway store in Fort Bragg, Ca is not a fun place to shop. I have shopped i this store for almost 18 years- of course we have a limited area to shop from-There are very few checkers on Friday a very busy day. The hard part is today I found out another long time employee has been fired and now is moving away- the third person I know of in less than a year who lost there job. The manager are so nice when the big bosses come in but it is not so nice when they are gone. Hope this can be read by someone who might notice.
District Managers
Fire all of them you need a new crew cut there pay and put some help in your store,s
Closed for Christmas
Has Safeway gotten so greedy & so uncaring about your employees that you can't give them Christmas off to celebrate Christ's birthday with their families? I'm a retired Safeway employee & have been very loyal to the company that signed my pay check, but because you seem to think it is necessary to stay open for Christmas, I may not remain so loyal. Kroger has found it in their hearts to give their employees off. We used to have it off, & I find it hard to believe you do enough business to justify staying open.
Homophobia Incident
After recording evidence of two starbucks employees who work out of safeway treating me mean, laughing at me and making jokes in earshot, I was thrown out of the store for standing up for myself. Alamosa, Colorado! Was not belligerent but, you all sent three employees to intimidate me further. I am so close to suing!
Civilian
The 2 hour turkey directions are totally wrong. We tried this and the whole kitchen and house filled up with smoke. The 475 degree temperature is almost 100 degrees above the smoke point for olive oil. We backed down to 375 and it resulted in a beautiful turkey. We used Butterball brand. Please correct your directions for a 2 hour turkey or it could result in a fire.
Found & Lost
After so many years of being able to feed the family quality products from Safeway in Lincolnwood Dominick's store, we will be lost without the Safeway brands . There must be a way to keep the Safeway products comming to our Lincolnwood store.....maybe a Safeway store in place of Dominicks could happen. Jewel is never gwtting any buisness from me or others whom have come to cherrish Safeway & products they bring to Lincolnwood's Dominicks store.
New Safeway Maui
Great location and parking is wonderful but the service is lacking, i can understand that it is a new store and you have many new employee's but customer service is not at the top of their list. If they don't know the answer, well it's up to the customer to find out. I called twice to ask for the Store Manager and never got a call back. Again, beautiful store and location but service is certainly lacking. I will contiue to patronize the Kihei Safeway on my way home from work, great crew and very helpful.
fuel promotion
Beware, to use your 10 cents or more savings on Safeway gas you must pay for your gas with a debit card or cash. Safeway is charging 10 cents a gallon if you pay with a credit card making the gas the full price.
Shares
When are you going to have a shares program like Lucky has?
Reward Points
I try to shop at Fry's because they give reward points for purchases of alcohol, while you do not!! What is your reasoning for this??? Seems it would increase your sales of alcohol and bring in more customers.
terrible service
I was in the Cameron Park store at 7:45 this morning I was buying one item there were 8 people ahead of me I asked the clerk if she could call another checker. Said she could try which she did. No one showed up said 4 people sch all day and one did not show up. I find this unacceptable but I expect nothing to be done because of response to poor food supply in Chinese deli I received a while back. Plus having to type the security words you cant even read is ridiculous.
I would like to say that 80% of your Lebanon Store employees are the biggest Snobs I have ever met in Grocery Retail , They have a cavalier attitude and a, I don't want to be here look , Maybe they need retraining in the cutomer service field ,, Just Thought you should be aware of who is doing what at your Lebanon Oregon Store 97355
Managers
Company for sale cash do not shop here
Browser upgrade required
After months of complimenting Safeway to friends on the Just for U program and applicability to normal lives with computers, I was quite irritated to find your IT staff made it mandatory to upgrade browser to continue using your program. I hate to tell you this, but there are a great many of us who don't wish to upgrade browser. Our completely functional computers may be older, but they are allies to our daily lives and we don't wish to upgrade. Every upgrade is a frustrating experience. So, yes, I can switch my use to my smart phone and review your offers on some dinky little screen and be irritated every time I do or I can make more effort to shop elsewhere.
Club Card Customer Service
The problem I'm encountering is when I log in to my account online. I try to see my "personalized specials" and "your club specials". The system informs me that this is not available in my area. I live in Roseville, CA. This issue happened when I changed my Club Card number, when it was compromised. I have called Safeway Customer Service and Fast Forward over 6 times. The "Customer Service Representatives" are not helpful. I also had to wait 30 minutes, each time, before a live person came online. Seems like Customer Service is directed not to answer the phone until a customer waits for 30 minutes. I hope to get this resolved by a knowledgeable person.
Safeway sells toy guns to kids? Yup, it's true, right next to the ice cream. Unacceptable.
So, no has told us when we will get our severence from the dominicks close down. No one at the dominicks hq will answer the phone and no one from our union seems to know. Aldo there is aldo a question of whethet we will get our vacation pay which was accumulated last year. how anout it Safeway, get the info out to the 5000 plus people you put out of work 12-28-13