Popeyes Chicken & Biscuits Corporate Office & Headquarters

was wondering if you would tell me why the mexican counter lady at the store on fed. and elcuid aves here in san diego calif. has a son and daughter under 5 years old that hang out in the lobby while she works...fighting with each other and their mom rather loudly...also running though the store..and in thee back.....also you REALLY need to test the people there for drugs has i have on a few times that i been there smelled the oder of weed on a few of your workers.......is this normal for your stores to be run this way............

I JUST LEFT THE SOOOOOOOO CALLED FAMOUS CHICKEN SHACK............. SHAME, SHAME, SHAME ON THEM. i'M PRESSING A LEGALLY LAW SUIT AND I'LL START MY OWN RESTURANT. KNOW-ONE! NOT ONE GOT SEVERAL ORDERS RIGHT. FLYS EVERY-WHERE. DISCUSTING.. IF I GET HARD UP I'LL GO TO KFC OR ANYTHING CLASSY. WHAT A DUMP. WHAT A SHAME, I REAALLY LOVED THE FLAVOR, BUT THE FLYS AND THE GIRLS IN-FRONT, MUST OF BEEN 6 OF THEM MESSED UP 3 ORDERS PRIOR TO ME, ..................HELLOOOOOOOOOOOOOOOOOOOO! THAT SHOULD HAVE BEEN A SIGN..... A LIGHT BULD MOMENR, GOOOOOOOOO-BYE POPEYES! see! Yah!

I have just finished reading the previous 13 reviews and 10 of them were not pleasant. I find the employees to be rude,not paying attention to orders, and when confronted will deny everything! What a shame. The food products are good but the employees are uneducated, uninformed and obviously not well trained. When I voiced my dilemma to the manager I was told she just arrived. Aren't managers paid to deal with situations as they happen regardless of when they started their shift? It just is not worth the aggrivation to check the order everytime and more often than not it isn't correct. When you confront someone at the restaurant, they are rude or indifferent and never apologize. They don't care and I can only asdume the corporate office condones their behavior. There are too many people who are unemployed who would love to have their job. Why does corporate put up with this? Your business is suffering and you have no one to blame but yourselves.

Your customer service in the Cincinnati Oh store at Madison Rd and Williams Ave in Oakley is the PITTS. The so called Mangers know and do nothing and the counter people could care less to get the orders right. They don't listen. NO MORE FOR ME. GET OUT OF TOWN. Board of Health needs to get in on this dump also. Hair in the food-no gloves and probly more that I could not see.

I recently was in the Atlanta airport and received the best service for a fast food restaurant ever. one young man named Dwayne was one of the hardest working and pleasant young person I have seen in a long time.

The Popeyes in Euless TX 306 N. Main is the sorriest restaurant I have ever encountered. I have given them chance after chance to improve and they just get worst. In the past they have been plagued with flies and still continute to sit unfinished orders out until the chicken is cooked. I went there today I and like most customers I dont scrutinize my change so when I returned my order which was unsatisfactory I saw that and I was shortchanged again. Goodbye Popeyes....

Store Number 5649 Address 1116 Travis St Houston Texas the manager and clerk totatlly disrepectful to customers. The manager was very unprofessional telling customers that if they can do a better job they need to come behind the counter. There was only six customers in the store at that time. They were unorganized and very rude.

I'm sorry Popeye's, I love your chicken but there is never any ready. The price is right, one question...why couldn't you pay taxes to stay open...its very sad to see y'all go again in Indianapolis! Get it together and come back....

Hey I like your food but I'm concered about my grandpa,s health can you let the customer chosse grilled or fried chicken.

i too live in columbia missouri and wish they would bring popeyes back to columbia. were a bigger city now and need something other than kfc and lees chicken, i know their are plenty of people who feel the same and would keep them in business

I went to the Hagerstown md store tonight and while I was in the drive thru ordering my food a lady employee approached my car and stood between my door and the speaker while I was ordering my food she was trying to talk while I was which made placing my order impossible and she could not speak english I believe she was german or russian I told her I did not understand her at this time she started lifting on my door handle trying to enter my car so I pulled ahead and explained to the teller at the window what happened and he laughed and said thats weired and that was all so I then called the store and asked for the manager and they said he stepped out for abit so I then called later and spoke with him when I explained what happened and told him how I felt violated and was upset about the whole ordeal he said well she cant speak english and she does not know any better.Why make excuses people this should not be excepted and I really should and might sue popeyes wht if she harmed my infant son that was in the back seat I feel that the lady the drive thru teller and the manager should be FIRED

I went to a popeyes in Baytown, tx and was very disappointed , my biscuit had a bug in it. A big visible bug, I have pictures to ptoove it that's nasty!!

I live in Columbia, Mo. there is not a POPEYES in my city. Unless I travel to St. Louis or Kansas City. I think it would be beneficial to everyone, if there was a POPEYES establishment opened here. Thank you.

I VISITED POPEYES AFTER WORK ONE DAY WHEN I WAS TOO TIRED TO COOK DINNER, I ORDERED A 2 PIECE DARK MEAL WIRH RED BEANS AND RICE. TO MY DISMAY WHEN I GOT HOME I HAS A 2 PIECE ALL WHITE MEAT DINNER WITH COLESLAW. I TRIED CALLING THEM BUT THEY DID NOT ANSWER. I CALLED HEADQUARTERS AND THEY APOLOGIED, TOOK MY NAME AND ADDRESS INFO. THAT WAS ABOUT A MONTH AGO, I HAVEN'T HEARD FROM THEM YET.

Sorry I had to post this complaint, because no one has answered the phone as of yet. Over 10 minutes of music playing, and while I'm writing this email, it's still playing. So I feel you really are not that interested in real customers concerns. Problem: The Popeye's location in Indianapolis, IN -- 46th in the Devington Plaza needs to remove their dumpers away from were individuals have to order thier food in the drive through. It absolutely stinks, and its not good for business. So I know I won't be returning there. MTG

I am very concerned with the direction Popeyes is going in. They were are first choice when it comes to fried Chicken, how ever I & others that I have talked to feel that they have priced themselfs out of the market. My wife went to go get some chicken for our family. A typical order . She orders a 12ps chicken , only chicken & the guy said it would be $26.00 ... With out hesitation she said Thanks but no thanks. She went to Roy Rogers & bought the same thing for $ 14.99 The service was 10x better & obviously the price was a lot better. I hope popeys doesn't just throw this email away but uses it to improve their sales & customer Service. Please feel free to email me if you would like to keep a customer. Jtorreyson@comcast.net This location is Frederick Maryland. Rt 40 location. Reguards Jesse Torreyson

The food is good. However, the Ruston, Louisiana, Popeyes needs attention. It is chronically understaffed and it right across the street from a university. It takes on average 10-15 minutes to get them to take your order then another 5-10 to get it. This is in the drive-in. Fast food is NOT their working plan. I have driven off numerous times because of the wait. I have arrived at 4:30 pm, 6:00 pm and after 9:00 pm...same thing, so it isn't the "time of day". And the general premises are shabby. I would hope that someone in management wants to know and take corrective actions.