Popeyes Chicken & Biscuits Corporate Office & Headquarters

I would like to know how you can justify charging $.99 for a biscuit? We don't eat out very much anymore because of the economy, but when we do,we enjoy popeyes chicken and feel your chicken is not priced unreasonably. But for what you charge for a single biscuit or six or a dozen, I can buy a loaf of bread or two or three! I make biscuits at home from scratch, so I know it doesn't cost that much to make. So please bring the price of your biscuits down, so that we can enjoy a whole meal with bread. Thanks

Do not eat or buy from the Popeys on the corner of E. Houston and WW White Rd in San Antonio Texas. There is an employee there named Valarie who is very rude and disrespectful to customers of color. She has very low self-esteem and just plain dumb. When I go there and she is not there the staff is totally different, when she is there she mostly caters to mexican american customers, and rude to others. She likes to argue with customers and try to intimate other employees.

We just visited your popeys location in Grand Prairie TX at Belt Line Rd and I30. We drove thru because we had been doing yard work all morning and we just wanted to pick up lunch and come home and eat lunch. This trip to popeyes became the worst fast food trip we have ever been on. We ordered a 21.99 family meal with red beans rice for one side and coleslaw for the other side, and one extra corn on the cob and 2 drinks —–easy right? gosh no. They charged us for the meal price and also charged for the two sides that was suppose to come with meal. We asked the drive thru guy if he understood we wanted the family meal with our 2 sides and he said yes. They also charged us for 3 corn on the cobb when we only ordered and received one. Our lunch came to over 34.00 and all we received was a 21,99 family meal with 2 drinks. I went inside to explain what they had done to our order and none of the 3employees understood what they did and needed to do to fix it. I finally got tired of explaining that they needed to refund our 2 sides because the family meal came with them, (they handed me one dollar and 75 cents—-???????) at this point I realized that they could not understand this mistake if I stood there all day, so I left. Why do you put these employees in your popeye restaurants if they can’t understand their mistakes much less fix them? If you do not have any competent people at this resturaunt I would be too afraid to go back there. This was such a easy mistake to fix and yet 3 employees never understood even what they had done wrong,with me spelling it out for them in detail 3 times. Please send someone who is competent to train the staff so that more customers won’t go through what we went through. Joe & Faith Schmidt

Popeyes in ny the Bronx very dirty false advertisement and no one behind the counter know how to speak English horrible for the area and location someone should look into it

I use to work at the Popeyes in Warren,MI on 8mile for almost 6years as a crew member and have met a few members from the corporation. On Tuesday, January 31 the day after I got paid, I worked that day in the morning at 10am on the register as I always do. On that day more cashiers came in so I asked the morning shift manager if I could get a break from the register and cook instead and he said that was fine. When the General Manager appear from her GMs' meeting she did a few did things in the computer. After she finished programming things in the computer she walked over to me and the kitchen area and ask me if I could help re- organize the walk-in cooler. I said that was fine because I love to multitask and help others. After me and the General Manager completed the task.nI went back in the kitchen because we were starting to run out of chicken. After I got the chicken back on board the GM asked me to filter. I havent filter for 2years and most of the time a replacement cook always come in filter after I leave the kitchen because I am always on the register most of the time. So I told the General manager," that I didnt remember" so she said, "I'll show you". After showing me how to set up the filtering machine she told me to pull the machine near the stolve. When I put the machine near the stolve she ask me, "what stolve does the machine goes under'? I said, "I dont remember." So the General Manager called a crew member over and said, which stolve does the filtering machine goes under?" The crew member pointed to the stolve that the machine goes under. Afterv that the General Manager told me to, "clock out and go home" with rage and anger on the floor in front of the while store. I was in shock because I didnt know why she got so angry and sent me home. After I clocked out she told me, "Dont come back until you have some sense in your head", yelling and screaming in front of everyone with customers in the lobby instead of pulling me to the office like a General Manager is suppose to do. My main point is if I forgot how to do something and I ask for help from a manager they're suppose to guide me through directions, not yell and scream at me and sent me home in front of everyone because I ask for directions. I've never had any problems with any manager for the while years I've been working thier until now.The next day I came in to work and the assistant manager said that, the GM took you off the schedule",.I've called the store for 3weeks and all the managers' told me that I wasnt on the schedule. I called the GM several times but didnt get a response or a return phone call. So 2day which is february 16, 2012 I called and spoke with assistant manager and she said, "that the GM laid you and another worker off." I ask the assistant manager if she could see if I had any write up. She said, "yes". She said, I was written up for," failure to complete duty." In my opinion the GENERAL MANAGER failed to complete her duty when she didnt finish showing how to filter the stolve anf got a nasty attitude and told me not to come back until I got some since in my head. A lot of people has lost thier jobs since the GM arrived at our store for no good reasons at all. This General Manager is also currently working at a store in Oak Park and Warren,MI at the same time. In my opinion in the future if a new crew member ask her for directions she might get mad in fire them as well and its already hd to find a job these days. If she didnt want to do her job and show me how to do something she should be the one that should be fired and not others that asks for simple instructions. I will rate the store with 4stars because I know what each crew member is capable of and how hard they work but I give the General Manager no stars at all for poor lack of commmunication skills,poor attitude, and failure to complete duty.

I went to a Popeyes chicken to purchase the mixed deal offered. I asked for two deals, one regular and one spicy. They asked me if I would accept spicy breast in the mild deal. I said OK, but not only did they not put what they said they didn't give me any breast at all in either deals. Now you can get leg & thigh deals all the time so why would I want legs & thighs if I went for a mixed deal. when I tried to call and tell them the phone was on fax mode so I called Corporate. They took my info and said I would get a call back. I has been about three (3) months or more already and I am still waiting for that call. Not only are the stores poor business but so is Corporate.

I am writing to express my disappointment in the service and discrimmation that is displayed at the Popeyes located in Denver, Colorado at 47th and chambers. It is operated by a staff of all hispanics and when myself as a black customer place an order I have to clearly explain to them that I do not want a miniture piece of chicken that is served to us while the hispanices and whites receive a normal size piece of chicken. I placed an order for wicked chicken and had to drive back up to the restaurant because I was give crumbs and 4 half pieces of strips. Needless to say I will not return to this location and I will tell all that I know to not use this location.

I am writing this to let everyone know that Popeye's chicken 15468821 in Romeoville Illinois is not a good place to buy chicken I order a 10pc all spicey When I got home I had grease not spicey chicken I called and ask to speak to the superviser he said bring it back but it was to late. It was 8pm at the time I order the chicken there were no other customers. I Called the manager she gave me a number to replace my order, at my convince. when I tried to used the number 3 days later she said the order was picked up the next day around 6pm. She lied. This manger need help. I hope the owner know whats happening before the business goes under. I will tell every that I know that the chicken is not what Popeye's is All about

I work for popeyes on kingshigh way in brooklyn and they no hours they and u only work 2 or 3 days in a week and got a sign sayin help wanted an can't give umore hours,shame,shame,shame,

Customer Service was bad at my local Popyes, as much as I don't like admitting to this I will not be going back. How sad is it when you can't even order an extra biscuit at the drive up window even though no one was waiting behind me? Oh Well.

My husband said i hasd to try this chicken sandwich so we went to centre mall in hamilton and thats what i ordered. with three kids under seven hungry and waiting to eat , we waited and waited and waited until finally my husband asked the girl he ordered from what was happening... oh were stll waiting yeah i get that said my husband but why... the girl says well i yelled it back but he didnt hear so the order just got started.. well shouldnt there be better communication instaed of five people standing around doing nothing except making fun of people in the food court my husband said.... well i told him he didnt hear thats not my fault said the girl and wow my husbands face went red and he asked for his money back and we left... we will not return ..

Went to Popeye's Chicken in Spring Texas b/c I had a craven to some good ole fried chicken. I haven't been there in well over a year as the last visit was not the best experience dealing w/ their give a shi&&T attitude employees. I purchased a 3 pc dinner w/ mash potatoes and 1 biscuit at a price of $7.99. I'm sorry folks but the cost to value ratio for this food just doesn't cut any more for me. I guess the employees must have got a raise and are making $50 grand a year now b/c the taste and quality of the food doesn't qualify that price for me. I guess the Colonel will have to satisfy my chicken fix as it has for the last 40 years. Bye bye to the no longer America's Favorite Chicken Company, Popeye's. Regards, No Longer A Popeye's Fried Chicken Customer

I'm a resident of Troy Michigan and I was in Pontiac/Waterford Michigan. I ordered and did not receive my Large Mashed Potatoes. When I got home I called and told them and they told me the next time I came in I could get it, I told them I didn't know when because I didn't live in the area. 30 days later I went to Popeyes an ordered a 12pc meal and asked if I could also get my Mashed Potatoes that was never given to me and gave her my name because supposingly they were keeping my name written down. They told me that after 30 days they get rid of names. It couldn't have been more than 30 days that I was there. I left there without my Mashed Potatoes and I was not about to argue over $2 but fair is fair. They gained my $2 and I lost food that was paid for. Not happy at all. Email me back at leahbuggs@hotmail.com Management please.

I visited popeyes chicken in oakpark mi on greenfield an linclon st. It was late I was starving . I ordered a few chicken raps and a sm side of red beans with a sm mash a 2 pc special an a few peppers customer service seemed to b great at first. I got hm wth my order an my red beans an rice was spoiled. My chicken in my raps was old . My sm sides didn't even have a time on them so who knws when they were made. An worst of it all when I call the manager didn't even apologize I told her I threw up an she still had nothin to say. Didn't. Even ask me if I wanted to be acomodated for the mishap. I'm tired of all the lazy people wrkin for these fast food comp. Careless folks. Food safety should number one otherwise how would u stay in business. I wouldn't visit the same one or maybe even none I have gotten spoiled redbeans an rice twice frm same location.

No receipt. Says tell manager you didn't get a receipt and get $5. I asked for a receipt. He said computer is down. Did not give me $5. Mash potatos and gravy dumped in the box. Lid not secured. No utensils. Chicken super greasy. At least he under billed me! What a racket! $2.99 plus $1.59 X 3 is not gonna be $6.35. Way to go! Make that pocket money while you can. I bet the Sherman TX Popeyes won't be open long at this rate!

I am a contractor that was asked by the store manager to do some work for them. Since it wasn't a lot, I did it without getting paid right there and then. I was assured by the managerthat I'd get paid as oon as they got the invoice. That was three (3) months ago. He keeps coming up with new excuses as to why he hasn't paid up yet. Now he's gone as far as no responding to my calls and has his staff lie for him. His cell phone is constantly turned off. I tried calling Customer Service to report the matter and they are just as worthless as the store manager. I asked to talk to someone higher up but they refused and claimed that they had no access to phone numbers to managerial staff. THEY ARE A WORTHLESS PIECE OF CRAP JUST LIKE THEIR FOOD.

It really angers me that I have to give this review a star at all! The Popeyes in Eddystone PA has been out of Dip'n Chick'n since they came out! I was only able to try it once out of the 10 times I came to the location and even then there was no sauce! There has been a sign sayin they have been out of the chicken but when I asked to be sure.........they did have it?!?!?!?!? I find it kind of ridiculous that it's a chicken shortage considering all the other chicken pieces you have! I would actually appreciate if I would stop airing the commercial for items you DO NOT HAVE!

I've just came from the Tulsa Ok store number 5716, I believe with this experience I will not be back to Popeyes . I ordered the new dip n chicken and got everything but that in my box. I had shrimp, popcorn chicken, and I spicy chicken strip in it. And a few pieces of what I wanted. But to top everything off my chicken was OLD AND COLD! Not sure where they do that at, but I won't be going back.

Called a Nashville Popeyes Chicken with a complaint, and the manager was so damn smart, did not want to hear nothing that I had to say, curse me and hang up in my face. What a way to do business.....Have lost me and my business for ever.

my family and myself have been to popeyes chicken alot and we use to love going but here the last few times we have been there sevice and product was very poor, service was very poor. One day we went and ordered our food and drinks,we got our drinks and my youngest grandson iam raiseing took a drink and it tasted like pure salt, it made him very sick, he has serious helth problems and when this terrible taste went in his mouth he throwed up, i tasted the drink to see what was wrong and it tasted like salt, i went inside the resturant due to we got our order thru the drive thru, when i went inside and i exsplaned to the cashier what had happened at first he acted like i was crazy I then told him to taste it, well then i found out some one who worked there dumped five pounds of salt into the tea. I was upset that this had even happened the employees thought this was funny. A few days ago my husband desided he wanted to try the same popeyes again needless to say I will not go back they messed up our order we didnt get part of the order had to go back after we had left to get it then what we had ordered they didnt have. Popeyes use to be very good I really dont know what has happed