Popeyes Chicken & Biscuits Corporate Office & Headquarters

Terrible customer service!! Tried to order from the Memorial Blvd., Murfreesboro, TN location today and was treated terribly. We wanted to substitute the wings in our order for any other kind of chicken and was told that they absolutely would not do it. We have no problem doing this at KFC. But when we told her this, she just shrugged her shoulders and had rather lose a sale than to replace 3 lousy pieces of chicken wings for legs! Ridiculous! Needless to say she lost the sale and KFC received our $30. Poor Management, poor service, poor attitudes = no business from my family.

I was in Rochester NY and I went to popeyes. I order mild chicken when I got home it was spicy chicken my child could not eat if I did live in the next county over I would have return it. When I called them to tell them about it. They picked up the phone and put it down. I could hear them talking but they would talk on the phone. I love their chicken but I was very disappoint :(

I was in Rochester NY and I went to popeyes. I order mild chicken when I got home it was spicy chicken my child could not eat if I didn't live in the next county over I would have return it. When I called them to tell them about it. They picked up the phone and put it down. I could hear them talking but they would talk on the phone. I love their chicken but I was very disappoint :(

I had a bad experience with the Popeyes in Jersey Village (Houston TX). My order was short 4 peices of chicken and I received no biscuits. When they finally answered the phone, the manager was very apologetic and asked me my name so he could add it to "the list" and I could come back at my convenience to get it. I went today, the manager on duty was rude, and said my name was not on the list, and to come back when the other "dude" was there. I replied that I am not here to get a free meal, and that I was insulted that he implied I was lying. I will not go back to that Popeyes ever. His name is Miguel. He's a real ass hole!

I love Popeye's chicken. My local restaurant is disadvantaged. I have tried to eat there many times. Sometimes the chicken is old, sometimes they do not have the pieces I want. ( spicy legs ). Last night I saw your ad for 2 legs and a biscuit for $2.50. The last time I was there they charged me $2.50 for 1 leg with no biscuit. I walked out. Today I thought I would call to make sure they would have the legs. They told me they could not honor that ad. They wanted to charge me $4.44 for the same thing, what kind o;f crap is that? don't all your franchises honor your ads? For many years I lived near your Vallejo CA store. Consistently good, hot, and fresh. You need to close that shithouse on Knighten road near Anderson and open in another location in Anderson or Redding. Thanks, Howard e mail me back with managements thinking about this situation. It sounds like false advertising to me! hbinsr@sonic.net

I HATE TO GIVE THIS LOCATION A STAR...fRENSO, CA. 559-276-8688..NOT ONLY ARE THEY RUDE..THEY MADE 2 MISTAKES ON AN ORDER OF 3 DINNERS...ORDERED MILD AND GOT SPICY CHICKEN..WHICH NO ONE CAN EAT IN THIS HOUSE. SO I CALLED AND WAS TOLD THEY WOULD MAKE GOOD ON MY NEXT VISIT...I WAS TO GET 2 WHITE 3 PIECE MEALS REPLACED.. I GOT A TOTAL OF 4 PIECES OF CHICKEN...WHEN I CALLED SHE SAID SHE WAS SORRY AND SO WHAT... SO WHAT IS THAT CUSTOMER SERVICE.. THIS LOCATION MAKES MISTAKES ON THEIR MISTAKES...THANK GOODNESS KFC IS ACROSS AS THAT IS WHERE WE WILL GO... PRICES ARE BETTER AT KFC WHEN YOU ORDER A 3 PIECE WHITE MEAL AT KFC, YOU GET 1 WING AND 2 BREASTS....AT POPEYE YOU GET 2 WINGS AND 1 BREAST...THAT IS ONLY ON A DAY WHEN THE CLERKS CAN READ THEIR TICKETS...

i wrk at popeyes in st.louisnn my check bounce inn it was my very frist check if yall cnt pay on a 30 dollar check wat about my next one

Just paid six dollars f or 3pc dinner with no biscuit and plenty of honey. I called back at 1230am no one answered phone. I just wanted my biscuit. Store # 31 Marietta windy hill. Email: authorajordan@AOL.com

I have been going to Popeye's for years, the one in Neptune Beach, FL, however they really to pay closer attention to being consistent. The last several times I have ordered LARGE sides they are about 2/3 full. At a cost of over $4 with tax it should be FULL! I have also gotten dry chicken, like it sat on the warmer tray too long. I am not going back anymore as it is not worth the price. So sad, they used to be awesome.

I requested and waited for fresh chicken and Ilsie sneakily placed the dried-up drumsticks on the bottom. She strategically covered the old drumsticks with the freshly cooked thighs. I said to her the chicken is for my dad who has no teeth. When I got home and talked to her, she was DEFIANT and COMBATIVE. I will not be returning to Popeyes any time soon!

I visited the Popeye's on Gravois in St. Louis, MO today. The sign in the drive-thru quoted one price. I asked the cashier why was I charged another price. She stated the price went up. I spoke to the manager. She said the price went up and the advertised price has not been changed yet. She also stated I would have to pay the new price. I told her this was fraudulent pricing. She insisted that I pay the new price. I asked for my money back. She was very rude. I wonder if Popeye's offer customer service training to their employees.

I have gone several of times to Popeyes chicken location at 457 W Broadway in Tempe Az. Let me tell you a couple of things about this restuarant. 1. Very bad customer service in the evening hours. 2. They tend to close early before closing hours. 3. I always see employees smoking in the back of the store, but one day i went to order in the evening I did see an employee smoking and the smell was Marijuana. To be honest the manager should be carefull in who they hire as employees or managers. To be honest something major could happen in the store while employees are under the influence. I surely appreciat that this concern should be an alert for the business OWNER of that restuarant. This hasnt been the first time I witness this situation at this location ONLY!!!!!

I visited your popeyes store # 2710 and the service was very poor. No custormer sevice. I stood at the counter for five minutes before someone could help me. I WAS THE ONLY COUSTOMER IN LINE. I waited forever to get my food.

I use to love Popeyes Chicken actually all your food and I still love it but the service just isn't worth the trip to go pick it up. I live in North Richland Hills, TX, there use to be a Popeyes restaurant on Rufe Snow in my city, it closed a few years ago and it is no wonder, the service was terrible, it wasn't unusual to go in and find the staff standing around speaking in Mexican, laughing and carring on. Half the time they would be out of something be it chicken or the slaw, the wait was way to long, the last time I was in that particular restaurant another customer was getting fed up and we both talked about how poor the service had gotten and that we probably wouldn't go back after this trip. Well, I am sorry to say the only Popeyes left in my area is going down hill in the exact same manner. The last time I went, I placed my order at the drive-up window, I was the only customer in sight, and was asked to please move to the parking lot. I was shocked, so I parked and went inside, a couple of men were leaving with their order, there was a grandmother and grandson waiting to pick up their order, there was a young woman sitting at a table by herself and a young man sitting by himself at another table. I was asked for my order and I told the person I was waiting for my order already and was told it would be about 5 minutes, that was fine. In the mean time the young woman that was sitting by herself came up and tried to get some tea, when she found the container empty she asked someone behind to counter for some tea and was told it was right there, she informed the person there wasn't any left and was told it would take a 5 minutes. Now all this time again like at the other restaurant the employees were standing around speaking in Mexican and acting like they had no cares in the world as far as seeing that there was food prepared and ready for customers. I have no problems with with employees enjoying themselves on the job as long as they are curtious and see that they have enough food prepared to serve customers. It is very aggravating to listen to people carring on like there is no reason to be busy, speaking in a foreign language, barely able understand them because their accent in so strong and try to ask for service or help. Just because people will work cheap doesn't get the job done and it is proof in the product and so far the result I have seen in my town is a perfect example of poor service. It saddens me greatly that your company is suffering because of poor service. I have to drive twice as far to get to your restaurant now and I can tell you after the last time I'm not sure it is worth it. I had already told my husband quite awhile before this latest incident that that restaurant was heading in the same direction and sorry to say I was right. I am sorry to have to send this but I think you should know what your customers concerns are.

OMG...Popeye's has not so many locations close by...but is worth driving a couple more miles for that chicken! Is the best!!

Popeyes Chicken in Los Angels, on 103rd Street and Compton Avenue is so far the worse location I have visited. I have gone and ordered egg biscuits and had to return because the egg was old. I have had this problem three times and then vowed not to bother again. Because it is down the street from my home, I have gone back because my daughter has insisted and it quite consistent in having problelms. Today, 7/10/11, we went through the drive through and ordered what said firecracker shimp,comes with reqular side order - the picture shows fries but when ordered a regular side of beans, they said look at the picture we can only order fries. I could not convince them to honor the advertisement. I even suggested that it comes down if they were not going to allow customers to order what the sign says. They refused to allow any other sides but fries because of the picture. I was furious. I now refuse to take it quitely, it is so sad that in our area this is what we tolerate - I will not any longer.

i was in line and was threatened by one of your employees, date. at 8 oclock in the drive in . i want he pulled out a baseball bat to threathen me. i want someone to talk to asap. im going to sue you quick. i cant even sit in the drive up being WHITE and be threatined, he chased me in his car. i will get a lawyer and pull your films, i mean the film from 745 to 815 july 1 2001 , im calling a lawyer right now . someone needs to call me asapppppppp. i will own your chicken house. tk i will not have this . he pulled a baseball bat out on me. i will sue you for all you have./.. cause im WHITE......

SOMEONE NEEDS TO CALL ME ASAP I WAS JUST CHASED IN MY CAR BY AN EMPLOYEE /S DATE WITH A BASEBALL BAT . I WANT JUSTICE ASAPPPPPP.....

I WILL OWN YOUR FRANCHISE , I WAS CHASED BY AN EMPLOYEE,S DATE WITH A BASEBALL BAT . IM JUST TRYING TO BUY CHICKEN. YOU NEED SOME PEOPLE THAT ARE NOT RACIST...... HE WAS GOING TO ROB ME IN YOUR PARKING LOT.... HE CHASED ME WITH A BASEBALL BAT . SOMEONE NEEDS TO CONTACT ME SO I CAN GIVE IT TO MY LAWYERRRRR/// YOUR RACIST...

To Whom It May Concern, On Saturday 20 August 2011 the Los Angeles County Sheriff’s Multi-Faith Clergy Council and the H.O.P.E. for Life Foundation will host its Second Annual Multi-Faith Unity Celebration at Whittier Narrows Park, El Monte, California. The Multi-Faith Clergy Council is a group of dedicated leaders from the faith-based community who volunteer their time and service by partnering with various Sheriff’s Department personnel in order to identify and understand the unique needs of the community. The Los Angeles County Multi-Faith Clergy Council is an invaluable resource: it draws from its community members, which have a significant amount of influence towards improving quality of life. They also serve as a source of comfort for individuals who have endured hardship, trauma or distress, such as: the aftermath of violent crimes, death notifications, and so forth. It is anticipated that well over 2,000 people will attend this event from all regions of Los Angeles County, as their family, friends and constituents will represent each council member invited. This Unity Celebration will provide an opportunity for all council members and their families to enjoy each other in a friendly, fun and wholesome environment. In addition, the Unity Celebration will serve as recognition and reward for the many hours of hard work, dedication and unselfish commitment they have made to their community. We need your help. We are requesting local organizations and vendors to assist with the purchase and/or supply of much needed items to ensure our Unity Celebration is a total success. We are asking you to help provide us with resources that could assist us in this worthy endeavor. If you prefer, you can provide a monetary donation to help cover the cost. This is a 501 (C) (3) Organization. Your donation is tax deductible. Please note that all major credit cards and debit cards are accepted and all donations made by check or money order should be made payable to: H.O.P.E. for Life Foundation 1426 West Manchester Avenue Los Angeles, CA 90047 As a special way of saying thank you, we would like to offer the following benefits for sponsorship: · Your banner may be hung in the designated area of the Unity Celebration · Your logo will appear on our literature as event sponsors for the remainder of the year · You will be recognized at one of our major events as a sponsor for the Multi-Faith Clergy Unity Celebration · You will receive a formal letter and certificate of appreciation · You may use our Unity Celebration venue for distributing literature or product samples Following the event, you will receive a brief recap and photos. I thank you in advance for your support. Please feel free to call my office if you have any questions and/or comments. I can be reached at (323) 753-4673. Sincerely, Scottie Gray, Executive Director H.O.P.E. For Life Foundation