Nissan Corporate Office & Headquarters

I paid 40000 cash for 2008 armada thats been in and out of the shop since I bought it now my roof console has fell completely down while me and my daughter was driveing home and they think im suppose to pay them $834 for A plastic console that was never put in correctly the first time. Very upset!!!

My name is Cathy Duffy I have been harassed by Nissan Motors Corp for over three years now. I will when we go into court take all of the rating and reviews of all the facebook websites corp websires cityseaccrch websites tweet youtube everything every person has written and how they have been treated and talked to and abused by Nissan I may have ran across one or two that had a good experience and that alone was only with the vechile running well nothing to do with good service that I have found yet. I set up my paYMENT A MONTH AHEAD SO I COULD SAVE A LITTLE MONEY FOR CHRISTMAS AND I PAID THE INTEREST ONLY FOR ONE MONTH. I GOT THE LOAN PAID THE FIRST PAYMENT SECOND SO ON THEN I RECEIVED A NOTICED I WAS A PAYMENT BEHIND WITH A LATE CHARGE. I WROTE THEM EXPLAINED I PAID THE INTEREST TO SET IT UP ONE PAYMENT WHICH THE FINANCE MANAGER OFFERED ME WHEN I WAS TALKING ABOUT BUYING IT RIGHT BEFORE CHRISTMAS MY MOTHER AND SISTER WERE SITTING IN THE OFFICE WITH ME AND THE MANAGER HAS NEVER DENIED IT ANYWAY. I JUST HAVE BEEN TOLD FOR THREE YEARS NOW THAT I AM A PYAMENT BEHIND AND OWE OVER TWO HUNDRED + IN LATE CHARGES.I DID STRAIGHTEN THIS OUT SEVERAL TIMES OVER AND OVER AND OVER AND THEN IT POPS UP AGAIN. I HAVE ASKED FOR PAPER WORK SHOWING I OWE THIS ICANNOT EVEN GET A RESPONSE JUST A SMART A-- ON THE PHONE HARASSING ME TELLING ME TO PAY MY BILLS. REALLY! I CANNOT BELIEVE A COMPANY WOULD ACT THIS WAY I THOUGHT IT WAS A MISTAKE AT FIRST BUT I HAVE OVER TWENTY LETTERS AND EMAIL LETTERS ASKING FOR HELP FROM THE CORPORATE OFFICES THEY SAY AT FRRIRST YES WE WILL SEE WHAT WE CAN DO THEN NOTHING HAPPENS. I WILL END UP IN COURT WITH NISSAN I WILL NOT PAY WHAT I DO NOT OWE THEY HAVE ALSO FAXED ME AT WORK SENDING SOME OF MY POSTED PAyments which was only proof i paid every month duh it had my social security number on it with no cover letter this was from Texas to my office aaaand all of the office staff saw it. they have ruined my credit over three thousand calls really all documented on my cell phone up to eight times a day no message left which is against the law in the state of Tennessee just hang ups. Some times smart remarks I asked them does your manager know you speak to people this way. They remarked we are told to when people are lazy and won't pay their bills. Thas the kind of harassment I have gotten. I will not pay what I do not owe and I will own a piece of Nissan I am confidant any judge in this world will not allow a corporate company to treat a customer this way. I am asking for a jury trial. I hope they are all christian people if I receive money I will help the South African Famine going on right now with A CHILD DYEING EVERY 6 MINS. THATS WHAT I WOULD DO WITH MONEY IF I HAD IT POOR CHILDREN STARVING TO DEATH AND WE HAVE EVERYTHING AND THESE LARGE COMPANIES HAVE SO MUCH EVEN SOMEONE LIKE ME HAS MORE THAN I SHOULD WHEN YOU SEE THAT GOING ON IN AFRICA AND I LOST MY JOB AND DON'T HAVE ANYTHING COMING IN RIGHT NOW BUT I STILL HAVE SO MUCH!

Ratings for Nissan are <ZERO>, We have been loyal Nissan customers for over 10 years. In 2005 we purchased a 2005 Nissan Pathfinder. We have always taken great care of our cars- why do you think we still have our 2002 Nissan Pathfinder that is in good running conditions considering how old it is now. Just this month we started experiencing significant problems with the truck. It appears to be that their is water/coolant in the transmission, please explain to me how that is even possible especially when this truck is only 6 years old. Submitted a claim with Nissan Corporate office and we have been denied our claim. Reason is becasue we have exceeded the mialage coverage. Nissan had an extended warranty to cover up to 80 thousand miles this tells me that Nissan was aware of the issue, but becasue our truck is over the 80 thousand miles they are refusing to fix it. As a loyal customer why am I expected to spend over $6000 to fix a defected problem that Nissan put together. I have been very happy with my truck and love it and at this time I miss it very much since it is still sitting at the dealer shop. If Nissan does not fix my truck they will be loosing me as their loyal customer. I have a teenager who will soon be needing a car- we were considering a Nissan model, I know that we will be looking at other cars and NOT Nissan. The word spreads around so I am sure I wont be the only one who will loose their trust in Nissan. Nissan should step up to the plate admit their mistake and take care of their customers so they continue to return to them.

I BEGAN BRINGING MY 2004 TITAN TO CHRYSTAL NISSAN FOR AN ENGINE LITE PROBLEM AND VERY POOR GAS MILLAGE WITH A STRONG SMELL OF GAS IN JULY OF 2010.AFTER ABOUT A 1/2 DOZEN COMPLAINTS TO THE SAME SERVICE TECH. (BLAIN WEST) AND A CONSTANT RESPONSE OF IT IS A GAS CAP CODE, SUGGESTING THAT I DON'T CLOSE THE GAS CAP PROPERLY. I FINALLY CONTACTED NISSAN CUSTOMER SERVICE. IT WAS SUGGESTED THAT I BRING MY TRUCK TO ANOTHER DEALER FOR ANOTHER OPINION, WHICH I DID. FERMAN NISSAN HAD MY TRUCK FOR ABOUT AN HOUR & 1/2 WHEN THEY CALLED ME TO TELL ME THE PROBLEM WAS A CRITTER HAD EATEN THE GAS LINES COMING FROM THE TOP OF THE TANK. I WENT BACK TO THE DEALER AND SAW THIS FOR MYSELF SIMPLY BY LOOKING UP AT THE GAS TANK WHILE IT WAS ON THE LIFT, YOU WOULD HAVE TO BE BLIND OR NOT TRAINED AS IN MECHANICS TO MISS THIS, ESPECIALLY GIVEN THE FACT THAT A MECHANIC AT CHRYSTAL NISSAN HAD JUST REPLACED THE VALVE AT THE END OF THE GAS TANK, 6 INCHES AWAY. I COMPLAINED ABOUT THIS PROBLEM FOR 13 MONTHS, 12,000 MILES AND APPROXIMATELY 1,600.00 IN ADDED FUEL COST BECAUSE OF A SERVICE MGR.THAT COULD NOT THINK PAST A COMPUTER CODE. THE REPAIR COST ME 1,034.00, THAT WAS NOT COVERED BY WARENTEE. I WOULD HAVE HAVE EASILY PAID FOR THIS WITH THE ADDITIONAL MONEY I WAS PAYING AT THE PUMP.

Last Saturday, My friend and I went to Nizzan In Boston Rd in Bronx NY. After we filled the application for a new brand car 2012 ,the clerk that everything was approved. Mrs Yanira or Yanika informed to go outside in the yard,and removed all our stuff from our old car. The payment of the car supposed to be 155 monthly payment, We proceed to give downpayment 4000.00 from our citi card. She says that the car was coming, After wating for half 1 hour in the hot day.She never came out to inform us that there was a problem,Now they are demanding more money, We decided to cancel the parchuse. When we called today they dont feel that they need to reinburst that amount of money, We dont wat no more binnesse with them,,All we want is the money back,and hes refusing to give the money.They wasted thier time.. Please help you recuperate our money,,we dont want to buy anything

I bought my Nissan Altma 3.5 2007,at the time I signed the paper, the finance guy ask me to purchase 5 years extend warranty for extra $20 a month for 5 years that cost me $1200 extra, after 3 years I jade in my car for Honda, the dealer at HONDA told me I should get some refund on my Warranty, so I called Nissan and they told me go talk to my Dealership where I purchased,I bring my paper they said about 6 weeks I will get my refund, but 8 weeks past I didn't get shit back. I went back asked these FINANCE guys they told me they can't remember, I told this asshole that he the one have my paper, finally he went to get my paper and told me I can only get $52 back? and he ask me to call NISSAN HEADQUARTER myself to get my refund. I called right away and they don't had any document and gave me different number to call. Is this how NISSAN doing their business? please don't buy any bullshit warranty if they offer, they got you big time man.....this NISSAN DEALER was in Egg Harbor Twp, remember this place.........I don't know the other GOODLUCK

My 2011 Nissan Sentra caught on fire in the rear of the vehicle on May 20, 2011. I purchased the car new February 28, 2011. The dealership/Coporate gave me the run around....1. they were sending an Inspector from Texas to look at the car I was to meet Mr. Dan Yee @ 12:00 on June 7, 2011, I arrived @11:50 and was told the inspector had come and gone....received a call from the dealership on May 20, and yold to pick-up car and that I had to return their loaner. No one can explain what caused the fire and if the speaker tray they replaced was a true repair. I did not pick up the car until May 27, 2011 after having to rental a vehicle to use during that week.....my husband is making a comeback from his 2nd heart attack 3/26/2011; eldest son returning home from college..... daughter graduating from high school has to travel to/from intended college for registrations etc., 4 licensed drivers all grounded... then to add insult to injury, after agreeing to buy this horror back they state I owe Nissan 4140.00 for usage? In the mean time the dealership listed a portion of my downpayment as Rebate as opposed to cash money I gave them and Nissan says they cqan't refund this amount??????? There is something definitely fould in the NIssan camp. I have been a devoted and loyal Nissan customer since January 25, 1989 and I must say I have a very sour taste in my mouth. No more non-sense; and please people don't talk with Judy Mattison - Arbitration Specialist - she is not!

I have a 2004 Nissan Armada and the Brake/Slip light has come on and I have had to reset it twice, I looked on the internet and the internet is stating there is a recall on that particular trouble. When I contacted Nissan Headquarters, they asked me for my vin number, they replied by telling me my vehicle is not on the recall list. I would like to know how can a recall be on their vehicle and not on all. I need help from someone to get this problem fixed. Thanks, Ida

My name is Ida Provo, please give me an answer at email: ibmbrowneyes@yahoo.com. Phone number is 713-545-4222. Thanks, Ida

We have a 2008 Altima that we bought new and it has developed a noise in the drivetrain and have had it to the dealership in Jackson, Michigan for repair. The first visit they said it as a wheel bearing so they changed both front wheel bearings, so they said. We went to pick it up and after driving it, it was makiing the same noise so we took it back and the service manager went for a ride in it and said there is something seriously wrong with it so we went back to the dealership and all the mechanics came out and one too it for a drive and he also said it wasn't right. So they sent us home with it and said they would call to see if any other complaints have been reported and would let us know the next day and they would send someone out from the dealership to pick it up on Monday. We are still waiting for the Friday call. It is really sad that such a nice vehicle has to be brought down by such a POOR dealership.

A Factory Recall should be issued for the High Side Power Steering Fluid Line on the Nissan Murano. This is a common issue with the Nissan Murano from my research on the internet. The Dextron Fluid is HIGHLY FLAMMABLE! I have a two year old child and your concern should be about peoples safety and not Money!

My Husband and I just bought a new nissian from Carriage Nissian, in Gainesville Georgia,we have had a horable time getting them to stand by the items that they promised at the time we purchased the car,we still have not recieved our gas card which was part of our deal, and have called the dealerships,manager and sales associates multiple times, to hear them give us excuses on why they don't have it, my husband even visited the dealership 3 times, to then again get lied to,we had a refferal fee for one of our friends who bought a nissian there, and it took 3 phone calls to recieves that money, had we not called everyday, we would not have recieved that either.I will continue to call about my gas card, that i was promised until i recieved it, this should not be allowed to go on, when a dealership promises you things to sell a car, and then does not hold up there end of the bargain, that is freud, the last excuse i was given is if we don't get your gas card to you we will give you something,ha, that was the most passive remark i have heard since dealing with these people,i want what was promised to us, not just something! i'm pretty sure that if we walked back into the dealership and said to the manager," i really don't think i will give you the payment i agreed upon, but i'll give you something", they probably would not except that. Please do not deal with these people they do not stand by anything that they say, and they are very passive and arrogant with reasons why they refuse to hold to their contract,this business needs a course in ethics.

If I had no stars to pick I would pick it. But, I'm stuck with A star... I have a 2005 Nissan Frontier with 90K. I need new timing chain tensioners (which includes replacing the chain and water pump). I also need one of the cat converters to be replaced. Total repairs needed approx: $2,000.00 So, I decided to look into purchasing a new 2011 Nissan Frontier. I went to Town Center Nissan in Kennesaw, GA. They found me what I want in TN. I signed the paperwork, for purchase and trade in. I also put 2K down. Couple days later I get a call: "The truck you purchased has hail damage. We can't sell it to you." They proceed to find me another one. I get a call: "We found you a truck but, it has an additional custom package on it: runners. This truck will cost you an additional $1,200.00." I looked up the runner price on line and through a sales rep for Nissan in another state. Price was listed as $239.00. I asked them if the runners were made of gold. They didn't understand my humor. I get them down to $900.00 for the add-on and give them a go to get the truck (b/c it was out-of-state). Today I was supposed to pick up the truck at 5pm. I get a call @1:30pm from the big dog at Town Ctr. He says: "Sorry but you're truck has been sold." He tried to convince me to buy something I didn't want. I asked him why I was getting a call at 1:30 (3.5 hours from wence I was to pick up the truck). He really didn't have an answers for me. He hemmed and hawed... I have spared you the minute details that also happened with this story. If I wasn't a thorough researcher and former contract negotiator (not vehicle related) I know they would have taken me for a ride. The price we agreed on was fantastic. Then they back peddled. I am feeling like this is blessing in disguise. I was not meant to buy another Nissan. I feel that I hear more complaints then positive comments. It's too bad. I purchased a Nissan b/c I was going to live through WW lll. I had a Ford Ranger that didn't need any attention til it's 11th year. I am going to test drive Toyota and Ford tomorrow. If you have any insite on this mis-use of contract procurement OR the timing chain issue please contact me: yankeeinsouth@gmail.com This has been going on for 3 weeks. I'm exhausted and am going to enjoy a frosty beer now. ~Elle

Thanks Nissan, My wife has a 2005 Nissan Altima 2.5L, they put out a recall out for the throttle position sensor,just on certain ones 2005 Altimas, right! Just paid right at $200.00 for the same exact throttle position sensor that was recalled on the same exact year and model and everything the recall was for, over 650,000 cars recalled on this recall. My mistake, for buying Nissan. We'll be going elsewhere. Lynn Anglin

Today my car began to smoke in the rear window. We were riding down the expressway, I called the dealer to let them know of the problem and that I would be bringing the car to them. The attention was great, I received a loaner car and was told to keep the car over the weekend. What problem is that something was burning so profusesly that we choked. Had I had a small child or infant in the vehicle theyt could have been overcome and even died from this experience. My Jack Russell Terrier was in the car and he did get sick. I have been a Nissan owner since 1989 while stationed in the military, I must say I am deeply disappointed and wouldike for this issue to be addressed. In addition, the braking mechanism is faulty and I have taken the car back to the dealer once prior for this issue.

Nissan charges 12.00 to make your payment online.This should be free!

I would never go back or recommended M'Lady Nissan in Crystal Lake Illinois. I bought 2 cars from them and was cheated out of $7,000 and lied about warrantee. They ran 13 bank applications at one time without my permission. You can only imagine what that does to my credit report. They refuse to show me any numbers. Treated me disrespectfully just because I am a women. Lied about service and did not do what they promised. I would be afraid to take my car there even for an oil change. How do I know they are not lying about that also. I used to love Nissan cars but after that experience I will never buy one. If M'Lady represents Nissan Corporation then I will go somewhere else. I just hope Better Business Bureau will make a difference.

5/14/2011 Hunter Nissan Hendersonville NC While driving around the lot my wife said''he's talking to you''I see saleman standing so I rolled down the window,he said ''what are you looking for?''I stated not sure just looking,as we drove off He said '' JERK'' My neighbors joke when tires wear out I trade cars...This might be true but ,they will NEVER SEE A NISSAN IN MY DRIVE WAY !But I should thank you just got home with her 2011 Toyota 4 runner...Im not mad I just feel sorry for that car dealer,

Had purchased a 2010 Murano everything was going great love the car but, have a probelm with the tires and the sensor. The tires keep losing air and they have Nitro in them. I have taken it to two dealers since Oct 2010 I was going in every couple of weeks getting air put in the tires and they say it's normal. now for about the past 2 months I have been going in to get them filled every 4 days they still say it is normal. This is starting to be a safty problem for me as I am on the highway everyday. Can anyone shed some light on what is going on? I just took it to Woodfield Nissan in Schamburg Illinois on Thursday and it is Sunday and the light is on again and the tire pressure is lower then what they put in. They put in 40 lbs and one was at 28 the others were either at 32 or 36. I starting to think that they are waiting for the warrenty to be up and then they are going to say they found the problem and I'll be responsiable for the charges. The first dealer I took it to was Arlington Nissian in Arlington Heights Illinois the second is Woodfield Nissian in Hoffman Estates Illinois. Would like to be contacted regarding this matter before Something serious really happens here. My cell is 224 532 6234

I purchased a used 2005 Nissan Maxima in July 2008. The first year i had the car was great and i didn't have any issues. The end of 2009 i started experiencing problems when i was braking. It was a loud "BOOM BOOM" noise when i braked. I took it to several shops and nobody could properly diagnois it. I spent around $400.00 on front rotors and brakes. But that wasn't the issue. Long story short..it was the Right rear hub assembly and sensors. Costing $950.00 in repairs. THis problem was fixed January 2010. Later on to problem #2 summer 2010 i started experiencing issues when changing gears from park to first or park to reverse. It was a loud jerk and delay between changing gears. That turned into another problem later. My car started feeling like it was slipping gears between 1st and 2nd. I took it to several shops and the problem couldn't be diagnosed once again. This problem was on and off. So of course when i took it to the shop it wouldn't do it. As the problem continued i took it to a Nissan dealership...they couldn't find anything wrong with it after test driving it for 3 different days and nothing coming up on the computer. So as i am driving to work October 2010 in the pouring rain and traffic the car seemed to get stuck in 2nd gear and the RPM's kept reving up. I coasted to the closest transmission shop i could find, Mr. Transmission in Newport News, Va. They said i didn't need a new transmissio i needed to replace the valve body, valves and sensors. Totaling $2400.00 in repairs with a 60 day warranty. I was pleased and thought the problem was fixed. January 2011 i started to experience the jerking and slipping of gears again. Took it to several shops. Nothing coming up on computer at all. After several weeks of taking it to different shops to be diagnosed someone finally told me that my transmission is skipping gears and falling out of gear. I was amazed when i was told that I needed a new transmission totaling $3500.00-$5000.00. As i look online and google there is thousands and thousands of complaints from 2005 Nissan Maxima customers for the same problem.NOTHING IS BEING DONE ABOUT THIS!I saved money and couldn't wait to get this car. This is my 2nd Nissan! So i contacted customer service and filed a formal complaint and waited for a specialist to contact me a day later. She did nothing to help me and did nothing but apologize for the inconvience. I cant belive Nissan would have a defect in the transmission and i know they see all the complaints and do nothing about it!!!!!!!!! I have contacted the Better Business Bureau. I refuse to keep putting money into a car that keeps breaking. THis has been the most unreliable car i have ever owned. I was seriously thinking about getting the brand new 2011 Nissan Maxima but i will never purchase another Nissan if this is how they treat their customers. If any of you reading this google 2005 Nissan Maxima transmission.... you see thousands of websites with thousand of UNHAPPY NISSAN CUSTOMERS! THE AMMOUNT OF MONEY YOU WILL SPEND RECALLING THESE TRANSMISSIONS OR REIMBURSING FOR COST WILL BE BETTER THAN THE AMMOUNT OF MONEY YOU LOSE FROM ALL OF THESE CUSTOMERS NEVER BUYING A NISSAN AGAIN, TELLING FAMILY AND FRIENDS AND THANK GOD FOR FACEBOOK. I WAS SERIOUSLY THINKING OF BUYING MY 3RD NISSAN. But i am thinking of an American made car. They know how to treat their customers. Signed a very unhappy Nissan customer! Alisha Barker alishab98@gmail.com