Nissan Corporate Office & Headquarters

WHAT CAN I SAY ABOUT ( NISSAN ) NOTHING GOOD AT ALL GOT A 2010 ROUGE ..BEEN IN 4 TIMES FOR THE SAME TRANSMISSION PROBLEM AND STILL NOT FIXED..ME AND MINE WILL ( N E V E R ) BUY A NISSAN AGAIN.AND WE INTEND TO HAVE OUR LAWYER LOOK INTO THIS FOR US AT HIS REQUEST---------JUNK-------JUNK-------JUNK-------JUNK------------------------------J U N K ------------------------------------

I purchased a 2008 Nissan Altima a year ago from a dealership in Nashville TN. The day I purchased the car driving it home I realized that the steering wheel was shaking very badly and the whole car was shaking under me and then smoke started coming out the back of the vehicle.. When I took it back down to the dealer the next day I discovered that the vehicle had not even been thru their "100 point inspection yet and in fact they had just gotten that vehicle in that day and not one person even went over that car before they sold it to me. It hadnt even been cleaned. As I was explaining my situation to the manager they took my car to be looked at. Before I was even done talking to the manager they brought my car back to me and said nothing was wrong with it and it passed the inspection w/ flying colors. As of right now, I have had to have a hole fixed in my exhaust, new brakes, and roaters 2 new tires, a it is in the shop having its 2nd transmission replaced in it.

Two years ago I purchased from a small auto dealer (who was horrible) my 2005 nissan murano.. a few months after purchasing my exhaust began to get louder and louder.. i have had to replace all for brake pads and roters.. put 4 brand new tires on.. had to replace another back brake pad due to a rusted coil that dug into it.. then recently i had an oil change (sept 2011) thanksgiving night i was driving and my car dead stopped on the highway and died.. no service lights EVER came on.. no warning at all.. i had it looked at and the engine blew because of no oil in car.. i am shocked no oil light came on to warn me it was either low, there was no leak, no service light came on and thats it.. either fix it for almost 5000 or get a new car! i am furious with my nissan and doubt id ever buy one again and i will tell everyone about this!!!

I own a 2011 Murano LE,I wanted the tires rotated at 14000 miles and the dealership said the tires did not need to be rotated....... Now at 19000 they say I need new tires WHAT the %$#@& deal. I believe that there is no tire that should be worn out in 19000 miles. Somebody needs to look into this. I wrote Nissian no awnser back yet...

i have bought a new car for my wife on 10/07/2011 for the sole reason of good gas milage .the 2011 versa i bought was supposed to get between 28 to 34 per gallon according to the sticker on the wind shieled and the best we have gotten is 22 per gallon . I took the car to the dealer and they have said that there was nothing wrong they could find wrong with the car and that thats the best well get and for us to drve the car and after 5 thousand miles to come back to see if it got any better it appears to me they are just trying to delay my displeasure until it is to late to count. This happened at the dealer ship of Rowe nissan in rocky mount n/c there customer service is appauling and non existing please help im loosing faith, if i matter please reply

iv always had Nissan ... but the dealer ship in savannah tn is awefull and the one in dyersburg tn I just putchased from didnt care at all that my car had torn up 3 mnths after purchase!! Oly offered to pay 150$and its gonna cost us 780 something to replace the alternator. That went. Out so my car is at jones nissan in savannah tn! So the people running nissan companies don't care about its customers. As ling as they have there money!!!! I am very angry!!! Along with all these People on this post thats not gonna even get help!

I recently went to a Nissan dealership to trade in my 2005 Nissan Maxima for a newer model, and was given the worst customer service of all. I was tossed from one salesperson to another for four days, and on the fifth day was told that there was nothing that they could do for me to get me into a newer model car. I feel like I was put on the back burner while others got first hand treatment. I was very disappointed and plain to pursue this further.

I have had a total of 5 Nissan vehicles/trucks with the last 2 vehicles it has been a nightmare. I hope Nissan realizes that whatever manufacturer changes they made has affected the quality of their vehicles for this reason I will no longer be a nissan customer anymore as in ever. Nissan is a rip off and the quality of their vehicles are poor. I paid so much for all of the defects in which they insisted isnt covered under my extended warranty or other b.s. Good-bye nissan and by the way all of the family members also will never deal with nissan ever again.

Nissan of annapolis will not own up to there mistake and fix the skid plate bolts wich they cross threaded or over torqued,in turn causing the bolts to break off when trying trying to remove the skid plate WITHOUT numatic tools. The service department in nissan of annapolis is a bunch of hacks who shouldnt be allowed to work on model cars let alone a customers.

Nissan customer service is none existent!!! Absolutely the worst customer service of any automotive company. I had an issue with my brake sensors, which had to be replaced at a high cost. This part was not on a recall list but a service bulletin was issued about the problem. Nissan would not cover any portion of the repair! I called customer service 12 times, who moved me to regional customer service. They tried calling me back only one time, never left a return number. I kept calling the lower tier, who kept saying that I was to be called back that day. NEVER HAPPENED!! (this happened several times-same line) Will never buy a Nissan product again.....BUYER BEWARE!

I have a 2009 nissan maxima that was purchased the same year, from the month of May2011 til' the present day I literally have had to replace two tires because of the faulty products that nissan chooses to place on their cars. Tread wear on tires are a common place due to frequent driving, but when your tires start to rip apart on the inner part of your tires this is something that should not be happening!!!! Now this is where my fustration turns in to anger, I recently had my 30,000 mile service done @ my local nissan dealer Which is located in middletown CT, now how is it that if this is an all point inspection that the professionals or so they are called failed to do the job thoroughly and also put me and my family especially my seven year old child who drives in this vehichle frequently, this is unexceptible............!!!!!! I deserve an explination and a full refund.. your company should be embaressed and ashamed to have taken my money and not do anywork to my car.

I was leaving work about two weeks ago when my vehicle a 2004 Maxima starting cutting off. It was difficult each time it cut off to get it to crank again. Then a light came on the dash saying have engine serviced soon. I happened to be about three miles from a Nissan dealership. I was able to pull into the dealership at about 10 minutes to closing. The service manager had someone hook it up to a diagnostic machine and a sensor needed to be replaced. I asked about a rental car since I was about 20 miles from home. He said he wasn't familiar with the car rental but he called some one at home and they explained it to him over the phone. This was Tuesday evening. He told me the part would be in on Thurday and I could pick the car up then. On Thurday I called to tell them I was on the way to pick up my car. He said in an ugly tone,"the car is not ready yet the truck was late coming in with the part". I asked well what am I suppose to do about the rental, he said well just keep it, we will work something out. On Friday after work I went to pick up my car. The rental person said well that will be four days rental. I explained to her that I picked the car up on Tuesday at closing time. She said it didn't matter it was still considered on day because Nissan counts the day. I said well if I get a car at 9:00 in the morning I have to pay the same as if I had gotten it at 5:00 in the afternoon she said yes. So I said well why should I have to pay for Friday because I was told that my car would be ready on Thursday. She looked disturbed and said, well I will take off one day and that's all that I can do. I will not have my car serviced at this dealership unless it is an emergency. Customer service is a thing of the past.

2007 Nissan Altima, battery replace by Nissan in 2009 so the sticker on the battery is 7/09. Now the car will not hold charge and have to be jump start every morning. Took to autozone got free battery check and found defective battery. Make appointment with Connell Nissan CA, bring the car in and was told even if bad battery will be charge $110 for diagnostic. WTF, I can get an AC-Delco battery for $65. In other words the warranty is just BS, they already charge for the new battery in the diagnostic money. That is not warranty replacement, it's pure rip off. Never buy nissan again

I bought aNissan Quest 2011 early October,from riverside nissan in CA, few days later I found out that on the driver side door latch is not tighten, then I call to customer service to set up an appointment and the receptionist lady had put me on hold for 10" ,and came back ask me if any body help me yet...then I go like you put me on hold for......then she said ohh and then transfer me to Mazda and Huynday . I called her right back and told her what she did and she did not say sorry, just ask me you want customer service , I think she was rude, I never like my customer service @ this dealership, cuz same as the sale manager there, he try to get any pennies from your pocket, better watch out when you go there

Bought a 2011 Nissan Sentra March 1, 2011 - car caught on fire in the rear of the vehicle as we were driving down the expressway - immediately got it to the dealer, they kept the vehcile. Nissan stated they were sending out an inspector who was suppose to meet me at the dealership @ 12. While I got there @ 11:40 was told the inspector from Texas had been there and gone. The dealership stated they were told to replace the cover that goes over the rear speakers. No explanantion as to what cause the problem. State Farm intervened and sent out an inspector to look at he damage but the car was re-assembled State Farm dropped my vehicle. Judy Mattison Nissan representative has played games from the beginning until now all I asked was for a safe and comparable vehicle and not a Sentra - they don't know what caused the problem and I don't know how many Sentra were shipped with the problem. I have been a Nissan owner since 1989. It seems Nissan a company who was known for standing by their product has gotten to be like all other shaddy business get the money and have no responsibility or integrity.

Here I am 8 months after paying to replace 2 axles because of faulty parts. Had to replace the brakes including bad rotors. $1,000...and now it is in the shop getting the blinking airbag light fixed. They have replaced the Modular, $1,000...but no, that didn't fix it. Now they have to replace the spiral cable and they can't say that it will stop there. More faulty parts. You would think they would give me a loaner since I will be a week without transportation...nope...they can't do that. I am broke and in debt from repairs to the truck. I am so frustrated. I WILL NEVER BUY ANOTHER NISSAN. 2004 Nissan Titan

Recently my 2004 Titan which i purchased used had a breakdown of the rear axle and im being told it will cost me $2500 AT THE NISSAN DEALERSHIP in Norwood Ma. to repair and or replace the rear end. This vehicle which i have treated very well since ownership just over a year ago has had the wheel bearings replaced in both front wheels and now this. I have been told several different answers to my questions from Pep boys and local mechanics in my area that they believe this rear end failure to be chronic with this year Titan. There was plenty of fluid in the axle housing and i was told this was not my fault but a failure of the parts involved with the rear end. At this point I don't know what or who to believe. I guess my only options at this point will be to fix the problem and then sell the truck. Its a shame that Nissan with all its great ads and claims about this vehicle are not as they seem and im paying the price for it. My Truck has less than 90,000 miles on it.

I bought a 2011 Armada that list for almost $50,000.00 and it doesn't have clothes hangers in the back cargo area. I can't even use a clothes rod to hang my families clothes for a trip. It only has cargo net tie-downs in the place of a clothes hook. I wonder what high-paid genius at Nissan decided to replace something that usful and functional with a darn cargo net tie-down. There are clothes rods that will fit the handels above the second row seats, but then where are my children to sit-- I suppose on top of the suv. All I can say, Nissan should have a recall on this issue.

On 6/27/2010 i paid $ 99 and reserved a Nissan Leaf Electric Vehicle.The reservation # B 93D08F3. During the past year i sopke to Nissan Customer service on1-877-664-2738(NO GAS EV) ad was told the maximum range is 100 miles and there will be Quick charge stations and the vehicle could be charged in 27 minutes for a 80% of charge. Since my commute is 35 miles each way and daily 70 miles i purchased a Nissan Leaf for $ 36700.00 from Nissan of Vacaville, CA on 7/28/2011.. I was also charged $ 700.00 for a quick charge port.In April i spoke to Nissan customer service and was told, that thet they could add a Quick charge port at the time of manufacture for $ 700.00. I said o.k. Now i find that there are no Quick Charge port in California and when i called Nissan they said they are not aware when thoes will be installed.I drove this work this morning and i do not know whether i could go home this evening. I purchased this vehicle with the understandind that the Quick charge stations are readily available. After paying $ 2000.00 , my monthly paymets are $ 500.00. I feel i have being Cheated and this is fraudulent buisness practice on the part of Nissan Motor Coropration of USA. I am prepared to return the vehicle and i want my money back.

Ask me why I will never purchse another Nissan and why I will never do business with Nissan of Saratoga in Saratoga Springs, New York again . . . In 2008, my husband and I purchased a brand new Nissan Rogue at $26,000 and in 2009 we purchased another brand new Nissan Versa at $17,291 plus the Gold Security Plus 60 month/100,000 miles extended warranty at $1,222. The saleperson touted the Gold Security Plus extended warranty to be the perfect bumper-to-bumper coverage that a cummuter, such as myself, needs to avoid repair costs after the regular 3 year/30,000 mile bumper-to-bumper warranty expires. Well, at two years old but with almost 42,000 miles, I discovered what I believe to be a manufacturer's defect in the upholstery covering the driver's arm rest. The material is coming untucked from behind the arm rest. When I brought this issue to the attention of the Service Manager at Nissan of Saratoga, he explained that it is not a covered item under my extended warranty and because I have exceeded the regular warranty's 30,000 mile limit, I would need to pay about $411 to have it fixed. I went home and read my special, super-duper Gold Security Plus extended warranty brochure and sure enough it lists all of the added covered components including Body & Interior coverage but the small print indicates "all body and interior components with the exception of soft trim items" - I must assume "soft trim items" means upholstery - who would have thought. At no time during the sales pitch did the sales person point out this one and only exception. At this point, I can only assume that Nissan included "soft trim items" as an exception because they are aware of the poor quality and workmanship that goes into the upholstery. Okay, I have no choice, but to chaulk ths one up to "buyer beware." I did, however, ask the Service Manager to see if Nissan Corporate would pick up the cost of the repair because the problem, in my opinion and not rebuffed by the Service Manager, was a manufactuer's defect or poor workmanship and not due to normal wear and tear. The Service Manager said he would, but cautioned that because I did not have my car serviced at a Nissan dealership, the probability of honoring my request was not good because I was not "loyal to Nissan." When I asked him to include the fact that I am a repeat Nissan buyer, he said he would. The answer from Nissan Corporate, according to the Service Manager, was NO. Apparently purchasing two Nissans at a total cost of approximately $44,500 does not raise to the level of loyalty required of Nissan customer. In any event, I explained to the Service Manager my intention to go public with this problem and my promise to never purchase another vehicle from Nissan of Saratoga. I asked him to bring my concern and intention to the owner's attention to see if the owner would be willing to cover the cost since I am a repeat customer and Nissan Corporate was not willing to help me. He said he would. Today, I got my answer -- NO. Again, it appears that because I did not have my car serviced at a Nissan dealer means I am not a loyal Nissan owner! As you can tell, I am one dissatified Nissan owner. It is my intention to get rid of my two Nissans as soon as practical and to never, never, never walk into any other Nissan dealership again!