Mcdonalds Corporate Office & Headquarters
2111 McDonalds Dr. Oak Brook IL 60523Mcdonalds corporate phone number:
(630) 623-3000812 Reviews For Mcdonalds Headquarters & Corporate Office
I think it is pretty sad when you go the same McDonalds off and on and they just happen to slip your Card out of there hands as you give it to them to pay your bill, and they loose in the box that has donation money for the Ronald McDonald foundation but the funny is that they don’t have a key for the box so now your card is in there not only are you out a card but there excuse is they can't get it. So now 48 hours later you are still waiting for someone to get your card. Wow really horrible service and to blame their own charity as the cause because they have no key. Something wrong with that picture. Maybe they think I have donated my card and in the process get horrible service from every Manager because of this McDonalds on March lane in Stockton
I'm glad to say that I'll NEVER go to one of you places EVER again!!! It would be very different if your employees cleaned the place up or heaven forbid speak English so I can be sure to get the item's I've ordered. I'm so sick and tired of having to go back and actually fight with the Hispanic help you seem to love so much to have them fix their mess up! I'll be very sure to pass on my experiences to EVERYONE I know and truly hope you go out of business!!!
Went to McDonald's at our local Walmart and was surprised to see a memo on the counter that directed employees that they could not look at their schedule on company time. Really McDonald's? If that is the case then managers shouldn't be able to make the schedule on company time. Get your act together.
Sigh...I'm so unlucky. First location gives me old fries...you could tell its old by how starchy its texture is when you chew them, and how its not barely warm. Second location gives me warm fries (how would be so much better), but only 3/4 full. I hate myself for sometimes having cravings for their fries ><
I recently had a horrible experience at the McDonalds in Nashville, Illinois. The place was filthy and the teenage workers were ineffecient and I know if health officials would have walked in and experienced what I did, the store would have been shut down. One example I will share is that when a little girl(customer)lost her stomach on the floor next to the counter, a worker from the kitchen came out with a mop and bucket and said aloud "My manager told me this was my job". She then proceeded to slop the mop in the water and slop it down on the floor without ringing it out. The water - along with the upchuck splashed onto another customers pantlegs. This mop was continued to be used in other areas of the resteraunt - no ringing and no cleaning of the water so therefore contamination was spread throughout. Please investigate this McDonalds Franchise location as this should not be the experience of such a large and well reputed chain. Thank you.
McDonalds Brainerd rd Chattanooga tn 37411 Any one who has been to this McDonald's understands what I'm complaining about. The only reason I went to this specific one is because I live close and was tired after work. I figured since the last three times my order was wrong-then surely it wouldn't be this time. Ya right!! I ordered a fish sandwich n a sweet tea -simple enuff- well when I got home my fish had ketchup on it and my tea was unsweetened The guy at the window looked confused n sneaky moving in slow motion because he was scared he may have to make some. The employees are so rude there. It's like bizzaro world The don't even speak they mumble low "takeyaowda" I hate this place! While they make your food the girls up front go to back to loudly "giggle" wich makes you real comfortable that your not eating floor food. Uhhggg I hate this place. Oh ya. I called got out on hold 10 min then they hung up on me. Called back-- phone was off hook busy. Never go here there's a burger king sonic Krystal rite down rd. keep driving!!!!
Let me ask you this. Is it LEGAL for a franchise to borrow money from their safe to give to the employees and on payday take out $5.00 for every $20.00, cash your check without you signing it AND/OR being in the presence or anywhere near the check and charge you $3.00 to cash it right on the spot.
I went into the McDonalds in Valparaiso, Indiana. The one located on Morthland Drive and was in total shock how filthy it was. My feet were sticking to the floor, the area by the pop looked like it hadn't been wiped up in a long time. The counter had dirt and food on it. Needless to say I didn't buy any food. I am not sure where to report how dirty this restaurant was on 5/2/12.
I visist Mcdonalds today 5/1/2012 the service was poor to my understanding it was already several customers returning orders because they could not seem to get the orders right well I return to Mcdonalds three times in one day because they left some of my order off the first time I went in told the manger I got all the way home and my burger which was a quauter pounder was left off, I order one 20 piece chicken nuggett, one 10 piece chicken nuggett, large order of fries, small order of fries and a quarter pounder well any how they left my burger off I tried calling they would not answer the phone I had my receipt and the whole order that they gave me when I return back to the store I order from I ask the manger after I told him he left my burger off could he do my whole order over because the rest of my food was cold he refuse to do it over and I told him well since it seems to be a problem could he just give me my money back he said yes after refusing to do my order over well I did not want cold fries and nuggetts and a hot burger I am a paying customer and it should not have been a problem to re do my order he gave me my money back and let me know he was not gonna do my order over so I got my money over went to the drive thru re order my food instead of him redoing the order he gave me the same cold food I had brought back gave me some greesy fries that he re drop in the fryer warmed up... I ask for the coroporate number and he refuse to give me that...I am very displease with the service I received in Anniston, Alabama 36201, 1901 Quintard Avenue..I do not know if he had throwed my food in the trash and got it out and rewarmed it but I took my half back and my husband kept his half and told me not to worry about it... When I took it back I did not ask for any money back I did tell the manger now you eat this cold ass food and keep the money I paid for the food....
My daugthers happy meal contained 5 french fives (no an issue because she doesn't eat them) but really tacky. Then we open her apples, they are brown and mushy. I waited in line to exchange them. The next package was expired but I thought since it was only a couple of days no harm. I was wrong!! They were slimy, smelly, and tasted horrible. The response from the employess including a blank stare from the manager was, shoulder shrug with not my job to check them. They didn't even offer another replacement. I took pictures of the apples, fries, and reciept together. Should have just bought lunch at the grocery store since we had to go and buy an apple anyway. What has happened to customer service?
I live in Dalton Ga. & the manager @ our East walnut Ave. McDonalds name Amanda screamed & cursed @ me 2 nights ago on the 28th of April 2012............I have filed a formal complaint but worried that she will still get to keep her job that she should be fired from............The way I feel is she would be fired on the spot if she cursed @ another employee or upper management, so why not get the same punishment for treating a customer so disrespectful............
I've always liked their food, but the restaurants are dirty, from the tables to the restrooms. I can't help wondering if the employees wash their hands.
Everyone needs to be aware that McDonald's is dropping its support of ALEC, the nation’s largest nonpartisan individual membership association of state legislators, with over 2,000 state legislators across the nation and more than 100 alumni members in Congress. ALEC’s mission is to promote free markets, limited government, and federalism throughout the states. McDonald's has chosen to be intimated by a coalition of extreme liberal activists run by a former Obama czar, Van Jones, who is a self-avowed Communist. This extreme activist coalition is in favor of big government and anti-capitalist and free market enterprise. Your boycotting of McDonald's will be a good way to show them just how free market enterprise can work against those who are for a communist / socialist government. Shame on McDonald's for being intimated by Van Jones and his Communist friends.
The individual above who posted on 3/30/12 about the McDonalds in Odenton is correct about it being horrible. In my 5 years of living here they have time and again proved how horrible of fast food establishment McDonalds can be. Continually out of food. I cant tell you how many times I have gone there and they are out of both burgers and chicken nuggets...yet still remain open for some reason. On a second note the employees need to be retrained on manners not to mention their overly judicious use of Mayo. I have to continually scrape off tons of mayo from all of my food. Mayo is used on burgers just to prevent the fats from the burger from soaking into buns. It should not be the same thickness as a burger...every time. I have grown up eating at the McDonalds in Olney MD as well as the one in Beathany Beach DE and have never run into the issues that this restaraunt continually dishes out. The corporate HQ should really consider doing an audit of this restaraunt and its practices because it continually give McDonalds a black eye.
This is in regards to the McDonalds on West Market Street in Johnson City, Tn. I went through drive through today (April 12,2012) around 2:43 and after I returned home I found my order to be wrong. I had ordered a Double Quarter special and the slip on top also said double but the sandwich was only a single. I called to complain and was told there was nothing they could do. The manager who called me back after I had to listen to an automated message and leave a message of my own was named Pat Hunt if I understood the recording right. I asked for the owners name and she refused to tell me until I reminded her that I was sure there was a sign hanging in the store that had his name on it and then I was told his name was Jim Davis. When I searched it the only name I found was a John Davis so I am still unsure of the owners name. I assume if she thought she was doing her job correctly (which she was not) then there would not have been any problem giving me any names. She was very rude. I worked at a McDonalds as a kid and I know times have changed but it was very different then( I am not that old). We were not rude to our customers and we could also count pieces of meat. A person like her should not be in the position she is in. Sometimes I think they should take a few from the top and start them back at the bottom so on the next ride up they may learn some manners and how a business runs. She wanted me to bring the sandwich back to McDonalds and have her fix it. The way I see it with gas at $4.00 a gallon they should have to bring me another sandwich. I was headed to work after I spent a few minutes with my family, that was the whole point in stopping at a FAST food restaurant to eat. If they had gotten it right the first time there wouldn't be a problem then I have some woman getting hateful with me over their mistakes. If someone would like to contact me about this matter my e mail is j.nphillips@ yahoo.com. Please feel free.. Thank You..
I just went to the Mcdonald's In Saratoga Springs New york and they have a play area and the manager did not care if my kids got hurt. there was 3 kids there all with there shoes on. we had told them nicely they needed to take there shoes off. they did not so I said it again. well lets just say the mother of the 3 kids said that she was there mother she knows best and it was ok for them to have there shoes on. We went and got the manager on duty and she completly ignored us would not even say 2 words to us took the womans side after arguing she told the woman to make her kids take there shoes off than comming over and talking to us she yelled across the room and said make sure your kids keep there hands to themselves I am sorry but when your in a small space going past each other there gonna bump into each other. apparently one of my boys pulled on a coat probably trying to get the attention of the other child. if he did it on purpose than absoulty exspecially if it was going something which they were not. however the manager was rude very inconsiderate and she did not care if my boys got hurt or not. we said fine we will leave so that my boys did not get hurt the manager did nothing to stop us at all. she just let it go no im sorry nothing a new kid that just got hired there was the only one who apologized to us for the inconvience I will never take my boys back there again ever...
The McDonald in Newnan,Ga 58 Bullsboro Dr manager broderic hughes and shaketta black are the worst manager ever they play around and crack jokes on former employees behind their back its just ridiculous on how they treat customers and think everything is a joke the store would be so much better if those 2 were fired idk how many complaints have filed on broderic its to many to count but if those 2 were fired many of my co-workers would be satisfied.
The McDonalds in Highland, California on BaseLine St always have a problem with their ice cream machine. It's always broken and takes weeks to fix. After being in a long drive thru we are told that the ice cream machine is not working and no sundays are available. Can't you post a sign so we don't get in the drive thru lane. Highland is always extra hot in the summer so why can't McDonalds put in two ice cream machine so when one breaks down they will have a back up.
In all my years living in gambrills Maryland the McDonald's in odenton have slow employees and the district manager named Sharon needs to be fired and the store manager named Marshall aka nutty professor and we will be proud and greatly If yall can shut down the odenton McDonald's and please make it into a steak 'n' shake because there the best and a lot of times that we go there to buy our food either to go or to eat in the food is ice cold and a lot of people wants odenton McDonald's to be shut down and make it into a steak 'n' shake Soon OK ... thank-you
i went to mcdonalds in mitchell south dakota they were the most spectacaular place ever i was there when they were busy and i had the best customer service from a young counter man by the name of tyler he is such a nice a young man i think he deserves a raise or two.