Mcdonalds Corporate Office & Headquarters
2111 McDonalds Dr. Oak Brook IL 60523Mcdonalds corporate phone number:
(630) 623-3000812 Reviews For Mcdonalds Headquarters & Corporate Office
from the complaints here it sounds like McDonalds does NOT care at about it's customers/consumers! I'd think it best for any/all to go the Google map, enter the address of the store & leave a review there & NOT through McDonalds at all. I didn't even see the complaint I wrote, yet... The best way to complain or bring attention is to just STOP visiting ANY McD's anywhere & tell your family, friends, acquaintances, co-workers, enemies & just about anybody, and go somewhere else, even if it is not convenient! I personally will NEVER EVER give them my hard earned dollars again! Jack In The Box has come out with Steak Burgers Menu & is one of the BEST Burgers I have ever had! Try them & you'll see & I am not affiliated with them in any way, just a satisfied customer/consumer!
McDonald's in Startzville, TX @ Canyon Lake is a place I frequently drive through for breakfast. Today is the first time my husband and I decided to eat lunch in the dining area there in years and after today I will never support that location again. Unless someone can prove the employees are well behaved, trained on how to keep the place clean and the disgusting filth is gone. One staff was squirting another with a water bottle. One staff had some kind of stuff all on her shoulder another employee put on her and when she noticed it she dusted it off contaminating everything around her then started charging toward the employee laughing at her. The staff with the food or whatever on her shoulder told another staff member to go wash tables after I asked for someone to wash tables and chairs. That young man did as asked but it is obvious he has not been trained properly or wasn't paying attention when trained as all the stuff on the tables went onto the seats for guests to clean off themselves or sit on. I have never in my life seen a McDonald's this disgustingly dirty with staff so immature and disrespectful to the company and it's consumers!!!! I don't believe this location even deserves the one star posted as they deserve zero stars from my experience.
I rarely eat out and rarely eat McDonalds, so since I got off late from church everything is close and we were really hungry and decided to not eat at waffle house over McDonalds, which now I really wish we would of gone to Waffle House. I was really craving a shake. When I get to the window, mind you I don't eat out and rarely go to McDonalds, and I don't know the menu so i ask the representative if they have spicy chicken. With a smart attitude she responds, "the menu is right in front of your face" I completely ignore her, because I will be mad too if I worked at any fast food place. I went on with my first order and asked for sweet tea and she said they were out, so we order Dr. Pepper which later on we found out it was just water really it tasted really sour. I also order a Picachu toy for my sis. I went on with my order and again I don't eat out much and don't know the McDonanld menu, so I order a chicken sandwhich for my mother conscious that is not spicy and the representative goes "you know that is not spicy right" with an attitude and I advised yes I am aware also can I have the BLT chicken sandwhich.I also try ordering my shake but they said their ice cream is not coming out right or something like that. When I went to pay, there was no picachu even though they charge for it $1.69 and when the rep gave us the toy it was Dora and only gave me one sandwhich. I asked for the manager and the manager when I said I wanted picachu she said that is a boy toy, I don't care if its a girl or boy that's not what I asked. Also they did not register my mom's sandwhich. The manager just laughed and afer all the smart comments from the rep and rude! i explained to her I know she is probably having a bad day, but I did not asked her to work here and her job is to attend customers that is what she gets paid to do. WE left there very unhappy and wishing that we should of gone to Waffle House instead where the staff is much friendlier. We never got my mom's sandwhich and the Dr. pepper was very sour, it was probably mix with their attitude. The store is in Duluth, Georgia store #: 18870 I would never eat there again even if Im starving I will take my business elsewhere. I will really want something done about this, is not fair that I paid for some really sour food and bad service.
In all my years of going to McDonalds, I have never been so PO as I am now. After having to repeat my order 4 times, the cashier still got it wrong. Not only did I not recieve what I ordered, I was overcharged but the most insulting event was " She could barely understand ENGLISH" Hello News flash, this America or it least it was last time I checked, if I cannot go to McDonalds in Southern California, Roubidoux and order my meal, in ENGLISH, where am I supposed to go?????? Is anybody listening??? Hello McDonalds are you listening, I want to order my food in the language of this great nation, that I was born in, in my primary language ENGLISH. I am going to copy and paste this to my facebook, maybe it will get someones attention, maybe, someone will care..... Signed; someone who is very discusted in an American Company.
Who's responsibility is it to call whom, between the store manager and employee, when the employee is suspended, for whatever reason?
I will never go to this McDonalds again ordered 2 20pc. And one of the nuggets was already bitten.store#16541 tel#770-472-7113 for that mcdonals.FYI I called them and the manager just laughed,i should sue maybe they will start hiring more responsible people.
June 16th 2012 I visited one of your restaurants in Lompoc California #1716 on 835 N. H Street. And I seen all the managers gathered around talking to each other while I was waiting at the counter to ask for some ketchup. Some looked at me and noticed me there but kept talking. The managers names were Jerry Nick and Noemi. This needs to be dealt with that is not good customer service on the side of that Jerry and Nick were also flirting with two girls and touching them that was disturbing and shouldn't be presented in public like that. Please deal with this, this not first time I reported things like this happening. I wanted the number to the store manager to tell them or head leader but the refused to give me it. So I wrote all their names down and I'm telling you all right now again. HANDLE THIS! OR I WILL GET THE PLACE SHUT DOWN SERIOUSLY. Have some typebof supervisor watching them daily thanks
June 16th 2012 I visited one of your restaurants in Lompoc California 93436 phone:805-736-9669. #1716 on 835 N. H Street. And I seen all the managers gathered around talking to each other while I was waiting at the counter to ask for some ketchup. Some looked at me and noticed me there but kept talking. The managers names were Jerry Nick and Noemi. This needs to be dealt with that is not good customer service on the side of that Jerry and Nick were also flirting with two girls and touching them that was disturbing and shouldn't be presented in public like that. Please deal with this, this not first time I reported things like this happening. I wanted the number to the store manager to tell them or head leader but the refused to give me it. So I wrote all their names down and I'm telling you all right now again. HANDLE THIS! OR I WILL GET THE PLACE SHUT DOWN SERIOUSLY. Have some typebof supervisor watching them daily thanks
Regarding 5107 John young and americana store. Worst customer service our family has ever had. Asked for ice cream cone and got a fudge sunday. Food tasted like cleaning product. Employees not wearing gloves, talking on phones, texting at front counter in front of geust. When asked to speak to manager was given rude gestures and treated very unprofessional. Manager was less helpful and madeit seem like our fault. I am very disapointed in this entiire store and refuse on giving them any more of my time or money.
I've had many times where McDonald's has made a mistake on my order or given me something burnt or cold, but this was by far the worst McDonald's experience ever. I ordered an Iced Mocha and a McChicken. I took the lid of my mocha, as I do not like to drink coffee through a straw, and started chugging it down. As I got to the end of my mocha, I felt something long and slimy sliding down my throat. I started choking on it, reached half way down my throat and pulled out A PIECE OF PLASTIC HALF THE SIZE OF MY PALM! Not only is it the most disgusting thing ever, it is a serious health hazard. I COULD HAVE CHOKED ON THAT! I went to the store to ask for a refund and, with a lot of dirty looks and whispers between the employees, I got my miserable $2.49 back, but that does not, in any way, make up for the irresponsibility of the employees in checking that their machines work properly and are CLEAN. On top of everything, now that I'm back home, I can hardly swallow because my throat is so sore. I'll probably have to visit a doctor soon... And poor them if I have any kind of illness, virus or bacteria, because they will CERTAINLY be hearing from me. Who knows what McDonald's put in my drink?
why can mcdonalds advertise there coffee at 1.00 doller and some places charge other prices.i would that,s false advertiseing.
McDonald on Staten Island, NY corner of Midland ave and Hylan Blvd..what do you think of francise that locks the front door(fire hazard) once school is out so the can monitor who they let in at the side door, turning away anyone school age child not acompanied by an adult.....they also have set up both video and audio in the work area as well as the employee room so they can spy on the workers from home and call in demands.... how imoral of these francise owners, they don't even supply soft mats for the workers to stand on while they are on their feet for hours on end ...Im going to loge a complaint with my local fire department about the locked front door.. in an emergency, their would be no way to get out unless some came a unlocked the door.. just waiting for a crisis on this so the coporation can be named in a lawsuit... many mnay other isses as well here....
You know I have read some of these issues concerning McDonalds. I would like to first address the person Ashley, I am sorry to hear about your situation and I hope you do get a lawyer and achieve something, but I want you aware that all the businesses that hire people do the same thing they create things to fire their employees. Iowa is a at will employment law, The store director at Hy-vee in CC iowa will tell you right I have never paid unemployment and will lie to keep that record. They had employees who have stole over 1000.00 from the store and all they got was asked to resign and no charges. The McDonalds in New Hampton Iowa has a mananger who will call and tell you point blank get you F????? A..... to work that is more important than being with your father who just had a heart atttack and the owner of McDonalds in that town allows this to go on and doesn't even suspend her or nothing and she even went so far as chewing the husband out and telling him he was worthless. I go to McDonalds on a rare occassion because it's a guarentee that the order is wrong or they just throw your food in the sack any old way. The shakes from now on if I want a shake I will go to Dairy Queen or some where else. The only thing I go through McDonalds for is the coffee.
Took our kids to McDonalds in Robinson IL last night. While waiting for our food I saw a young man in the sandwich prep area eating an ice cream cone WITH his gloves on. They should NEVER be allowed to EAT in the kitchen EVER!!! And I certainly hope he changed his gloves when he was done. But after what I saw next, I doubt it. Went to get our drinks and NO ice in the machine; found out later (from a friend) that over 3 hours earlier that day, it was out of ice then too. While sitting at our table, people were going up and eating french fries out of the fry table with their bare hands and then going right on working!! No washing hands & contaminating other fries, GROSS!! Plus scratching hair, face , etc. The shift manager was so busy playing with her cell phone, she couldn't have cared less. I am reporting them to the health department today also.
Richmond Mi. McDonalds is the best in the state when manager Julie (tall slim lady) is working. Julie is polite, professional, and just a hard worker. I hope she never leaves or Richmond's Mcdonalds will suffer.
We were traveling through Joplin and stopped at the McDonalds there#3330. I can't say when I have been in a more nasty restaurant then that. Trash running over, 20 something year olds with shirts off , girls with very little on and workers sitting back at tables when the place Is a nasty mess. Went there to get something but no thanks . I know you would not want them representing you like that. Very sad what our younger workers are coming up like. It would be worth your time to check out this black eye that Is part of your chain. Thank You for your time
I live in St. Cloud, Florida. I work at the McDonalds on Canoe Creek Road was hired in March 2012, Had orientation March 17, 2012. During my interview I told the interviewer that I because of my responsibility to my church and my religion I could not work Monday night, Wednesday night, and until after 1pm on Sundays. Because of this I have been scheduled one day a week every other week. Management has made some very unacceptable comments because of my religious demands. Another problem is that one manager in particular seems to be very prejudice towards me. She is Hispanic and I am not. She gets very offended when I have to ask her to repeat herself. Tonight she made a couple of very disrespectful comments regarding my faith and because I asked her if there was something else to do while one job was completing so I was not just standing around she told me "just go home there is no reason for you to be here" When I explained that my ride was not here and it was raining. She made the comment "Well my God is not here but I can still go home" I was very excited about working for McDonalds, I am sixteen and this was my first job and I felt the values of McDonalds reflected respect for it's employees but I have quickly found that just because the they may reflect the values of the corporation it is not true about some of the management. I know as a Christian it is told in the Bible that I will face persecution but I was unaware that I would face it from management at McDonalds. Thank you for taking the time to read this and considering the ramifications should this type of prejudice continue. Riley Bracewell
I went to mcdonalds in mannington,wv the lady who waited on me was rude and never said thaks or anything thats she should have. Thry cant get the orders correct, most of the time its cold and its supposed to be fastfood but I have waited 10 minutes for a sweet tea, it wasnt even sweet. One person handed my order and she had black grease all over her hands, looked like she was working on a car.
Please RECALL the GLASS COKA COLA GLASSES GIVEN AWAY WITH THE VALUE MEAL LAST FALL. Ive talked to two people in customer service to create an awareness. I have 12 stiches in my hand as a result of simply washing one of these glasses. The glass is very thin and breaks easily. I pray you do a recall on these glasses as they are dangerous. Ms. Evans
Stopped @ McD's in Battle Mountain, Nevada for 2/two $1. each any size coffee, FREE re-fills, as ADVERTISED nationwide & on the windows of every McD's we stopped at driving across the country, and got that, EXCEPT for the Battle Mountain McD's who charged us $1.49 per drink & then charged us .40 cents sales tax (6.85% NV sales tax) and would not let us have a FREE re-fill as advertised, the staff stated that "This McDonalds is owned by California and the ADVERTISED $1. DRINKS DID NOT APPLY here", and then asked us to leave the parking lot while we were having our very weak, old coffee & having a smoke in the parking lot, sitting in our vehicle, and even threatened to call the police on us if we did not leave immediately! I wrote a complaint at the McDonalds.com & was told that the Battle Mountain McDonalds would call us. I had stated that I DID NOT want them to call me, only corporate. The battle Mountain called me anyways & I stated that I DID NOT want to talk to them & hung up & they called me again. Figured I'd put the same complaint in again & this time they just called me 6 TIMES & then did a "prank-call" ( have caller ID), I just can't believe the immature response that I have gotten from McD's & they DO NOT CARE about ANY complaints at all. I will pursue this with the Nevada Sales Tax Commission for the excessive sales tax. I also just learned that the Battle Mountain McD's Supervisor/Manager is going to file "harassment charges" against my wife & I, for registering a complaint!