Les Schwab Tire Centers Corporate Office & Headquarters

Seems you spend thousands of dallars with them and they dont report your good credit?I bet if you miss a payment they report it.What a scam to make more money off people with intrest rates.Guess its the american way to rip people off.Leagaly.

Long story short. They ran my car into a curb at the Seattle lot on aurora ave. I didn't see it right away, now they deny it happened. Taking them to court. (There was OBVIOUS paint chips left on the curb as proof. So when it come to a customers word against an employee who is a liar. They will back the liar. Proof or not.

I was travelling from Calgary, Alberta, Canada to Carson City, Nevada for my nephew's funeral, and after an overnight stay in Centerville, Utah I discovered I had a flat tire and a tight schedule. I went to Store 501 in Centerville on May 3rd and they took my vehicle in, took the tire off and inspected and repaired it and had me back on the road in about 15 minutes. They were courteous and efficient far above my expectations. The only names I have are Daniel T and Jason, but everyone was nice. Thanks a bunch. Karl Miller, Calgary

Ordered wheels for car,promised one week ,Whees sent to wrong store and now they say another week. Thinking of going elswhere to buy a complete set as I have a car rally to attend this weekend and need wheels/tires. There is not rush to fix shipment on their part

I stoped by the Les Schwab store in Covington and asked for a price on a set of custom tires and wheels. They said they would get the prices and get back to me in a couple of days. That was over a week ago. Still waiting. So I waet to Discount tire and they said they would get the prices and get back to me. Within 15 min. they called with a price. I know loosing 1 customer isn't going to hurt your business. Guess where I bought my tires and wheels. Discount. They were more that happy to sell me $4000 dollars of tires and wheels. Over the past 4 or 5 years your customer service has gone down hill. As of now I don;t really care if you fix it or not. All I know is you lost a customer.

I asked my local Les Schwab center a day beforehand if they could get the alignment done and new tires replaced on my car while I was at work. I told them I needed my car by 2pm to pick my son up from school. Fast forward to 2pm, I get off work to pick up my car and NOTHING has been done. Instead they wanted to "suggest" fixes to my car. I was already aware of the fixes needed but they couldn't do a simple thing I asked them too, instead they tried to argue with me about the fixes, until I reminded them for the THIRD time that it was after 2pm and I needed to pick my son up from school NOW. I will not be returning.

I have been a les schwab customer for over 25 years. As an owner of multiple businesses sending thousands a year with les schwab I have always been really satisfied until the last year and it is one thing after another. Poor customer service. Paying off my account and will not be returning...

Fool me once shame on you, fool me twice shame on me. SHAME ON ME! Went back for seconds. Waited an hour to have my brake wear examined. Wear plate scraping sound had just started. Waited over an hour and my car never moved. People who had come in after me were serviced before me. Left because I thought and work done on my brakes would be similar to the way they treat their customers. Every Les Schwab I have ever been to has great service except for Marvin Road one.

Store #601, Danny L service person. We were stranded in Anderson Ca with temps above 100 degrees Les Schwab on Balls Ferry Rd really saved us. Outstanding service Even before opening hours. Danny's knowledge made us a lasting Customer,we will never forget his kindness professional manner and Great crew! Harold&Betty Wadler Santa Cruz CA.

I have used Les Schwab for over 25 year. No more Les is gone and so is customer service. What a shame

Showed up at 8:00 when they opened. I needed a flat tire fixed and a rebalance for my toyota 4runner I spent $800 on the tires I asked how long it would be the man at the counter said 30to 40min after 1hr my 4runner wasn't even touched and only 1 car was completed in that amount of time. I will never go to Les Schwab again always going to discount tires from now on........if i could I would give 0 stars

Amazing! A company this big with these many years in service, and you cant even find an email contact to contact anyone? Are you guys getting as bad as government???? What gives?????

the oddie store located in Reno Nevada, has the worst service ever they sold me the wrong size tire after i spent 4500 and told me there was nothing they could do other then charge me a 20% re-stocking fee terrible service they took advantage of a recently widowed woman. i didn't know what size i needed i just know i wanted the same exact size and they put a bigger siz, which that's affecting they way my vehicle operates. never do business at this location horrible customer service

I looked your store up on line and you state that your Springfield, Or store would open up on Sat @ 0800. I went there to get studded tires off and the door proudly displayed on a semi perm door sticker that the normal hours were 0730...so I had to wait 1hr and 15 min to get studded tires rotated off; when I could have been there at 0715 to be first in line, so I could be on the road to important work. Why do you ave two sets of hours posted? Why does your "IT" staff not keep things like this up to date? What if it were your closing hours that were messed up; it could have been very stressful? Could someone please get things up to date for the next persons unhappy story, thanks.

The pendleton les schwabs is the worst les schwab out of all of them. Both managers think they are just the most country folks around there. They think there cowboys, hunters, farmers, etc.., I had a terrible experience with them. Not only waiting for five hours for a flat but rob and Steve are terrible managers. They need to be fired and put in prison. They are thieves and crooks. They need to go to hell and burn.

If you have problems with a store they want you to contact the store to resolve the issue? There higher ups are to good to speak to the public. Lots of promises but no follow through. I'm sure if Les himself heard about the way his customer are being treated things might be different but you can't get to him. My first time shopping there and my last .

had to have a flat tire fixed. needed invoice to for reimbursement. what I got was someone, who when creating the invoice decided to not spell my last name correctly. what I got was someone else's address and phone number. Invoice even with notations, was bounced back, called headquarters, since store couldnt even spell name correctly. I was transfered to a woman who just found the whole thing comical, and laughed. When I asked why getting the run around was so funny, she realized I was serious, I asked to speak to her supervisor, I was then disconnected. When I called back, I was told I would receive a email with corrected information. One week later still no corrected receipt, again, information was wrong, If Les Schwab cannot even use a keyboard or listen to what someone is asking/requesting, I am beginning to question what I am being sold. If you have ever had to listen to their recording, they talk about customer service and doing it right I assume that means after several calls you get things done right

Ordered a set of tires for $ 1230.00+ in Yakima. -Come and get them any time after Tues. 2/12/2013. Showed up at 1150 on Wednesday. Assistant Mgr, whom I dealt with, was having his lunch. Front Counter wanted my ph number so AM could call when done with his lunch. Living twenty-five+ miles out of town, I left and was almost home when he returned my call. -Needless to say, being a customer, I don't take this treatment lightly. COSTCO has a good deal for equivalent tires, at over $ 400.00 less than Les Schwab; same warranties. -Feel bad, since I had been a loyal Les Schwab customer for many years; however, I want to be treated like a customer. NO COMPROMISE HERE.

I like many other posters, have been a life long Les Schwab customer. Not anymore. I recently took a car in for a tire rotation and asked them to check the brakes. They said the back brakes were fine, but the front had 10% life left. I said I would have to come back. I have a friend who is a mechanic look at them and he said they had over 50% life left. I used to trust Les Schwab Tires. Ever since Les passed on control of the company, it has gone downhill. The store I went to was across from King City. Never again!!!

I went in to the BL Scwab store at 9:00 am this Morning to make a appointment to get my tires rotated at "Noon". I had a appointment next door from Noon to 1:00 pm. I spoke with Conner at 9:00 in the morning he got me my paperwork and said just drop it off and it will be done by 1:00. So stupid me I dropped it off before noon and thought it would be done by 1:00. "NOT" they didn't even get my truck inside they said it was next. Piss Poor Management is all I got to say. Next time I will just go to Discount Tire and get the Respect and Customer Service I deserve. The BL Schwab acts like I need them well I don't There are other places I will be glad to give my $$$ for tires. You wasted My Time