Kmart Corporation Corporate Office & Headquarters

After the recent death of a shark during the filming of a Kmart commercial, hopefully others will decide to boycott Kmart, as I have decided to do. Even though the shark was showing signs of stress, they continued to film. I am horrified with their lack of compassion, and good sense.

I agree with all other reviews kmart is worst and sinking lower. I bought some clearance items in a Staten Island store. Last year they give you a price difference if prices go lower after a few days. Well sure enough I bought my stuff a week ago and today I go there and they have another 0% off on clearance items I bought last week. So I asked them to adjust the receipt. The answer from the store manager was no. So I have to make another trip tomorrow to return the items and repurchase to get $1 off each. Store is sinking lower daily until its bankrupt which I hope soon. They have piles of clothes on clearance looks like garbage.. goodwill looks better than that.

Placed online layaway order back in Dec 12 made final payment Feb 14th next day received email that my items were not in stock and order was cancelled. I have been trying to get my refund ever since either the system is down or it need to be investigated. I am beyond pissed your apologies is not getting my refund back. Now i see why most of your stores are going out of business. Needless to say I will not be shopping Kmart.

Placed online layaway order back in Dec 12 made final payment Feb 14th next day received email that my items were not in stock and order was cancelled. I have been trying to get my refund ever since either the system is down or it need to be investigated. I am beyond pissed your apologies is not getting my refund back. Now i see why most of your stores are going out of business. Needless to say I will not be shopping Kmart.

Understood an item was cancelled because it was out of stock... then when everyone else that ordered it around me, for their daughters, days later - received notification to pick it up at their closest location... I felt ripped off. Customer service, and I can't stress this enough, were not only rude, but made sure to search my order and make sure my order for the same dollhouse was cancelled on sears.com as well. Now I can verifiably go as far as to say their customer service serves as being poor plus vindictive. I'd stay far away from ordering anything from Kmart.

Your customer service is horrible. I called up to see if they had an item for my family and they just kept transferring me and laughing at me. Completely no help, I am so disgusted with your company. I will NEVER step into another k mart or recommend your store to another person. You just lost a lot of customers, considering I own a salon on the same street as your store. I will make sure all of my clients know about my experience. I hope you help your staff learn what customer service is really about. If they can not figure it out. I can ask MY staff to help them. Sincerely Dylan Creadon

i ordered a $700 tv online and did it as layaway. when i paid my last payment i was told my product was gone they would have to refund my money. this took place feb. 17 and still no refund. I have called everyday since they took the money and i was told their systems are down they cant look up my account. I got a lawyer and contacted the bbb worse company ever i will never order or shop at kmart again!

My daughter work at Kmart they are HORRIBLE!! YOU dare to be sick They threaten you. Managers are horrible! I just want to tell her to ququit..

Kmart in Tacoma WA had an empty shelf of a keurig coffee maker for almost a month, I ended up going to Best Buy and paid $45 lesser for an upgraded version and on top of that I received a $35 gift card. Best Buy also had more of a selction of accessories.

2 weeks ago advertised in the Kmart flyer there was a Kenmore washer advertised for $299.99 so I went to get one at the Latham,Ny stire and there wasn't any in stock. Employee informed me that they were due in Wednesday so I call that Wednesday and then I was told no Monday so I call and there aren't any in stock..why advertise if you're not going to have any in stock. Ridiculous!

I hate shopping at kmart, I hate there's one line and it takes forever and a day to get checked out. The cashier has to ask if I have an email address and card. I want to be able to have my purchase rung up without those crappy questions. As a result I will not shop there.

perhaps corporate should open the books a little wider and let the stockholders see what is going on. the closing of a profitable store does not make any sense.

Ive been working at a kmart since oct .. I was hired for the front desk.. They lied.. Im at a register all the time and treated like complete crap... I was just wondering how the management is able to wirk there when they have no knowledge of any kind. And also when you have to tell them your availibility 100 times a week they still sont listen...

I purchased sears diehard boots a kmart that was closing.. granted all sales final BUT i thought SEARS DIEHARD stood for something store closing and 1/2 price or not . In less than weeks the boots are leaking and falling apart, I called sears and kmart AND EMAILED and got 2 patronizing and generic return comments, the store was closing so no guarantees or warranties, NEVER AGAIN

Drove over 45 mintues to the kmart in KIlleen to shop and put on a layway. Found some items and went to the layway and Nancy at layway was the rudest and most hateful woman I have ever met. I mean she should have been fired on the spot for being so ugly to customers. I was so upset with her smart mouth I did not even put on the layway. NEED to get rid of her A.S.A.P.

I Have a few friends that work for the Springboro, oh store. It's a real pain that all they do is try to get hours to work. But all they get is 10 to 15 hours week. How can they have a sign on the door hiring and then give you plenty of hours, then they cut your hours where you cannot even afford a tank of gas. And why is store manager doing scheduling instead of personal doing it?

a few months back i lost my job because i had back problems, i was told i could come back with a doctors note but dident. after a while of feeling better, i called to say can i reapply, and the lady who i spoke to said no because of your cash register shortage. so they are telling me i can work there but just not on register, but they decided not to rehire me at all. and it really bothered me because they rehire people who dont even show up to work, or dont show up at all. and all the people who work there are snobby little school kids. kmart managers are careless, and pick favorites.

After being told that my refund was processed last week and after still not receiving. I call and I"m told "Oh no, it wasn't processed but sent to be processed". Now, mind you I called and was told that I only had to wait another 3-5 days and again I got nothing. I hope this company fails and never recover....do they realize that they would not have jobs if they did not have customers. I will never shop at either Sears or Kmart again. They are con artist ripping people off.

Ive been at kmart for over 4 years,never missed a day,trained dozens of PPl and never got a raise. Its illegal. Im contacting a lawyer Monday to see if I have a case.

tonight i stopped in my local kmart. was on my way to get dinner. bought milk(over $1 higher than anywhere else in town) and 2 other things. when i paid i gave the cashier a $100 bill. poor gut did not have change.(very nice kid) now the store was NOT busy!! yet that poor kid abnd i had to wait over 25 minutes for someone to bring him change!!! i went ballistic!! bad enough she kept me waiting but the she looked me dead in the eye and said "i was busy" ok maybe i will be too busy to go into kmart again!!!