KFC Corporate Office & Headquarters

We purchased almost 70.00 worth of food from the store on Cooper St., in Arlington, Texas for my daughter's graduaton celebration. I have filed several complaints to get our money back and have been ignored for months. The chicken was disgusting even though we called ahead and asked that it be cooked fresh for the order; we were assured it would be. Our guests threw most, if not all, of their food away. It was so embarrasing. The corporate office sent us a $25.00 coupon to reuse in their store. I sent it back and asked for a full refund. They have yet to fully respond. Don't ever eat or order from here...the food terrible and the staff is even worse!

My husband ordered a 12 piece chicken strip meal. Mashed Potatoes and gravy, cole slaw, mac and cheese. They gave us a 12 piece on the bone mashed potatoes and gravy, mac and cheese. When I called them they argued with me about the cole slaw. They said if i returned the chicken they would give me strips. I live ten minutes away on a good day. The weather outside is very bad, the roads are very slick. The lady on the phone didn't care if I was happy or not. They will never get my business again. I even asked her about making me happy and she didn't seem to care. Their loss is another business gain.

I work at Kfc.. And I read some of the stuff that yall put on here.. And is that all yall know how to do is complain!! If yall dont like Kfc then dont go back. Dont sit on here down grading the place i mean crap i hate when people complain cause it puts all the employees in a crappy mood and makes it hard on everybody good god!!!!!!!

I recently went to a KFC near my home. It was this past Saturday, New Years Day. I do not go their frequently anymore. I think the prices are too high for the amount you get. We love the mashed potatoes and gravy and cole slaw, so I went. I had chicken at home but decided since my son and I love the Honey BBQ wings to stop in the pouring down rain. I ordered 2 large sides of mashed potatoes, two large sides of cole slaw and an order of 20 piece Honey BBQ wings. The young man informed me that they no longer have them but they were they same but you just got dipping sauces instead. Well let me tell you that they are not even close to being the same!!! They were so dry in was amazing!!! There was no meat on them at all. I get better wings at the Deli counter at Wal Mart! I wanted to go back but like I said it was pouring down rain. I do not know what the reason for taking the wings off the menu and adding these was, but it was a really bad one. I will not be going to KFC anytime soon again. I feel like I just wasted my money!!!! Thank You

My family and I were at your store at 4504 jefferson Davis Hwy, Richmond, va. on January 2,2011. They ordered their meal, and was told that they didn't serve that particular food, such as baked beans, so why did they have them advertised on the menu? They didn't give polite service. They were told they didn't serve BBQ wings, no baked beans. Then, when they wanted a bag to carry the rest of their food away, they had to wait forever to get one. No, they were not that busy, that they had to wait. When we go to the one at Chester, Va. we get good service. We surely will NOT be going to the Jefferson Davis store anymore. I am not racist. Some of my best friends are black, but I think if my face had been black that day, i would have gotten better service. The biggest majority of the customers there are black. God bless them all, but that does not mean that we should not get good service, also. Thank you.

The service at KFC on North Main Street in Providence, RI is horrible! There is never any hot wings available. They seem to be very unorganized. There wait time is way to long. They take your order and tell you 9 minutes for wings and it ends up being 20 minutes. I had stopped going there for awhile to see if things had changed and unfortunately it has not.I am very surprised they are still open. I won't be back! 508-863-2301

i ilke you

Hello, I am located in Niles Ohio and work in Warren at Arcelormittal Warren Coke Plant and on this evening I took a chance and made a bad decision to stop and see if I could order something to take to work. At this Warren location they seem to only hire morons, as I pulled up to the speaker I ordered a 20 piece honey barbecue wing order along with 3 orders of apple turnovers. It was about 18 minutes till 6 in the evening and I was told it would be about a 10 minute wait I said that would be fine. Did I mention that I repeated my order twice, so anyhow I pulled up and waited and waited and finally got my order at about 2 minutes after 6. I now am behind and didn't check to see if they got my order right, which I now regret. So I get to work andrelieve mybuddy and wouldn't you know it I didn't get even one honey barbecue wing but something else. I am immediately upset as what they gave me I didn't even like. So now 12 hour shift to go with only 6 turnovers to eat. I then called the store whom weren't even in the phone book, (had to call another store) anyway I called and they said if I brought them back they would make it right. Well that's not possible since I can't leave work so I asked for a gm's number and they said they couldn't give out kevin's number, I said fine give me a corporate number and was told they don't have one. I call a corporate number I found on this site and wasn't able to talk with anyone. I will not give up until I get to unload on someone in charge about this location. I will make it my personal mission to talk anyone out of going to this location. Thanks for letting me vent but I'm still not satisfied. My name is David Shaffer and invite anyone from management to call me at 330-502-3437.

Hi, I have worked at KFC for over a year now and I am racially discriminated by a manager I work with. I have told the owner and nothing gets done about it. I can’t get help from anyone an also I can believe that this is excepted and is okay in a working environment! It discusses me

On my visit last night, I was served a chicken sandwich that was so hard it couldn't be eaten. When I asked for a supervisors number it took a while for them to track it down. When I called the person in charge of the area (Shawn Baker) I never heard back. I guess it was above him to call me reguarding my complaint. I think that your company's lack of guest relations will be your downfall. I have been in food management my entire life and love my job. I, personally, respond to every guest comment on a daily basis. This is the way you build a solid guest base and a loyal following. I have never been ignored when giving feedback (good or bad). Take notice before you lose even more guests and more profits. As said before, this review was not worth even one star.

Hi my name is yesena madrigal and I live in pasco wa I whent to kfc and I orderd a 10 pic and thay gave me a six pic I called back and the maneger wasnot nice he told me that thay could not do nothing about it and if I did not like it I should go eat some wher alse plus I was mad because of the way thay robed me and insted of tring to work it out the too manegers told me that I should just leve so I left so I just want to tell ervryone that ther names we're juan and the ohther one was a gril I can't rember ther nammes.

I visited your East Orange, New Jersey location located on Central Avenue, right down the street from my office. When I entered the location I stood and waited for over 5 minutes since there was no KFC employee to greet me and to take my order. I had to raise my voice to get the attention of one the cooks in the back section and was told that someone will be out as soon as they finish what they was doing. Finally one person came out and did not offer any appology for the delay and my wait time. When the Manager stepped out, I referred the problem to her regarding the wait time in placing my order. She stated to me "well when I come to your office, I have to wait". I was surprised by this unprofessional attitude regarding this matter. I stated to her that this is different, I am a customer with money to spend for a product. She answered and said "well I pay for the services at your office, it is my money that pays for the lights, paper, and other things that you use". I was greatly offended by such a reply from someone who is supposed to be Supervisor and be an example to her fellow employees that she supervises. She offered no applogy and others that work with me in my office also felt that the way that she spoke to a paying customer was very disrespectful. I did report this matter to the corporate office over two weeks ago, requesting a District Manager contact me to talk about this matter. As of today, no call has been made to my office regarding the incident that occured two weeks ago. Since that time to now, I have not visited any KFC in the area where I live or work. Why pay good money to an organization when you are not treated with the proper respect that is due a paying customer?

My wife and I have enjoyed KFC for over 40 years and were looking forward to a dishless dinner on Sunday night. I stopped at the local Leominster store to place an order and they were out of chicken! When I asked the pleasant counter girl what happened, she apologized and indicated there was a management problem. I have contacted corporate customer relations twice and have had no response. It appears that the corportate level is as uncaring about their customers as is the local franchisee.

KFC IN MILTON, FLORIDA JUST TRANSFERRED IN A IRRESPONSIBLE MANAGER (CARLOS)THERE ONLY 3 WEEKS AND RAISED THE PRICES ON THE NORMAL 3 PIECE CHICKEN ONLY DARK MEAT FROM $2.76 TO $3.19 YOU ARE STUPID BECAUSE WHERE YOU TRANSFERRED FROM THE PRICES WERE SET IN ACCORDINGLY TO THAT COUNTY, ESCAMBIA COUNTY NOT SANTA ROSA COUNTY. YOU DIDN'T EVEN CONSULT WITH ANYONE IN THE UPPER MANAGEMENT BEFORE DOING THIS THUS IT MUST HAVE BEEN YOUR EGOTISTICAL ATTITUDE. I HAVE BEEN HEARING ABOUT THAT EGO OF YOURS ALSO BROUGHT THIS ABOUT. SANTA ROSA COUNTY IS MADE UP OF MOSTLY RETIRED PEOPLE, NOT THOSE OF WHERE YOU CAME FROM AND NOT TO MENTION THAT STORE YOU USED TO WORK IS NOW CLOSED DOWN. WHY WOULD YOU TRY AND FIX SOMETHING THAT ISN'T BROKE? THIS PRODUCT IS VERY MUCH UTILIZED AND IT BRINGS IN THE PEOPLE TO KFC AT THAT LOCATION, HOW STUPID CAN YOU BE..........IGNORANCE IN MOTION IS WHAT YOU'RE DISPLAYING............................ IGNORANCE!!! NOW YOU'LL RUN THESE VERY PEOPLE AWAY THAT RELIED ON THESE PRICES AND I CAN SEE IF WERE A BUCKET OF CHICKEN, OR LARGER PRODUCT. JUST AS OTHER FAST FOOD RESTAURANTS ALWAYS HAVING ITEMS THAT SUIT THE NEEDS OF THOSE ON FIXED INCOMES, BUT YOU LACK ECONOMIC REASONING AND INSTEAD OF BEING THERE FOR THE CUSTOMER INSTEAD YOU COME THERE JUST NEWLY TRANSFERRED AND NOW ARE TRYING INCORPORATE YOUR INEXPERIENCED TRAINING, AND NOT TO MENTION YOUR NON-CUSTOMER SERVICE ATTITUDE ALSO. IN THIS ECONOMY WHY RAISE A PRICE ON A MEAL THAT SUITED THE NEEDS OF THOSE RELYING ON IT. SHAME ON YOU CARLOS. SHAME.....SHAME......SHAME...........

I went to the KFC at the Airport Circle/Route 130 in Pennsauken, NJ back in May, 2009 and found it to be full of racist, white hating ghetto trash. I'm pretty laid back and don't hate on anybody, so needless to say, when I heard one guy say "Man, what this white muthaf@#cka want?" followed by some more racist stuff by his buddy, I figured I was in the wrong neighborhood and left. I called KFC customer service the next day and told them about it,and the lady on the other end could've cared less and gave me a fake "Well I sure am sorry about that." I demanded that the manager call me and that I was entitled to an apology and she basically said "OK, Thank you." and hung up. KFC doess not care. It's evident in the trash they hire, in how they don't keep the restaurants clean, in the slop they serve up, and how they treat the customers.

i have loved kfc my entire life. been reading complaints and it doesnt make since so what nothing in life is a hundred percent kfc has the perfect blend of seasonings and spices and the spicy crunchy is on point keep up the good work.

my name is evelyn and i live in fountain colorado, i went to my local kfc on highway 85/87 and ordered a bucket of the grilled chicken. After eating a few peices i noticed that one of the brests was very raw on the inside, as was the rest of the peices at my bucket, i went to the store to make a complaint and i kept the chicken as evidence and if i get sick within the next 48 hours i will sue. if anyone of you corporate employees are reading this please contact me at 719-244-5888 or 720-322-6883.

Tonight i stoped to get chicken from KFC, we all realy enjoy it and have it 3-4 times a month. Tonight i stoped at a store i dont normaly go to. And was my family disapointed. I got a 15pc bucket and it was over cooked, i have never had chicken as hard and it goes without saying dry from KFC befor. Store#C0002081 4 22 4638. I called and they wanted me to bring it back tonight. I told her i couldnt and asked if she just could send me coupons and i was told they dont do that. Needless to say i will not be going back to that store agen. I guess buisness is so good they dont care it they have unhappy customers who will not return. Nice.

Good Afternoon, I go to the KFC store#J870017 just about 4 days a week for lunch. I go because I like the service I get for Christina. She's very nice and friendly she makes you feel very comfortable there. Great Job! Sincerely, Sherri Palmer Carolinas Heaalthcare Systems Materials Management Buyer

If there was a 0 among the choices, that's what your restaurant would've gotten, if not lower. It's inadmissible that a restaurant carrying your name can opt out of participating in "KFC" offers/discounts. How is that representative of the "KFC" brand? And to top it off, to have the KFC coupon I carried refused by a so called "District Manager" who refused to provide her identity or the owner's information, alledging it's part of the privacy law. Nice way of taking ownership for the words that came out of her mouth. Nice going Miami Beach! * for anybody who may be interested, the address is 930 Arthur Godfrey Rd.. Go check out for yourselves the nasty service and attitude.