KFC Corporate Office & Headquarters

Went through drive though in Mn in Moundsview and paid 15.00 for nothing!! They gave us 4 wings two thigh's and about 6 biscuts. We ordered the meal and that is not a meal! They ripped us off, so went back to talk to the manager, or so called manager there, couldn't get a straight answer, couldn't speak english very well, he was also the one that gave us our food, I told him that was not a meal, for that amount of money I should have gotten the whole fricken bird! I am sick of being cheated by this place and I am going to the news with this, because they are ripping off customers that go through drive through windows, not giving what they order, or half orders, then they don't give out reciepts. Then they fight about it with you, saying they want there damn food back before they give you anything. I think it's bull and places that have service like this should be shut down! Then he gives me bogus numbers to call to do a complant about them, that is not right, and I will go to the news and slander this company to the fullest and I will make sure my lawyer get's a hold of this place to take them to court, this is sick! I had to drive 3 miles back to have them give me crap! This is not a company at all, this is a rip off scam fast food joke!

Hello. I am hearing impaired. When I went to KFC Store # J625009 at 2959 N Beltline Rd Irving, TX 75062, it was my turn so I wrote down what I need, the employee O’Shanta seemed like that she couldn't read ENGLISH and had to wait for her manager speaking Spanish with her. O'Shanta let 2 or 3 people go ahead of me. I was there before the people and she should take care of me FIRST. That was very rude and disrespected me. That is not right. They are discrimated against me. The customers need to wait until their turn. The employees should not let other customers ahead of the current customer that is waiting. Hearing people have to write down their orders. This may take time, but it is no different than people waiting in line and trying to make up their minds on what they want. ALSO I ORDERED 20 PC CKN AND 8 PC CKN (ORIGIONAL). O'SHANTA PUT CRISPY CHICKEN THAT I DON'T LIKE CRISPY CKN. I LOVE THE ORIGIONAL ONES. I SAW THE KIND OF CHICKEN THAT SHE PUT. I ASKED O'SHANTA IF THE CHICKEN IS ORIGIONAL AND SHE SAID YES. SO I WENT TO CLASS AT CHURCH AND FOUND OUT THAT THEY ARE CRISPY. I WAS VERY DISAPPOINTED WITH THEM NOT BEING PATIENT AND LYING TO ME.

Do not buy gift cards at the KFC on 350 Hwy and Raytown Road in Raytown Missouri. I gave one to by son in law and when he went to use it they said it was not a valid card. I took my receipt and I also called the number on the back of the card to verify that it had the amount I paid for. It did. I went to the above KFC and asked they what was the matter and they said the machine must have been down but it was up and running now. They did not tell my son in law that the machine was down, just that the card was not a valid card, like it was stolen. Food quality at this place is poor also. Tried to use the gift card at two other KFC's and they did not know how to run the card. I will give cash next time and will not go back to the one on 350 Hwy and Raytown Rd.

Went through the driveup! Young man spoke quickly. . .couldn't understand him. . . .he said "pull forward!" Had to give my order again! Got home! Three chicken legs! One biscuit! Mashed potatoes! Slaw! was my order. cost $7.00 NO NAPKINS NO UTENSILS NO BUTTER FOR BISCUIT Called KFC. . . . .girl said oh, sometimes they 'throw' in utensils. . .sometimes not! Same with the butter. . .sometimes they 'throw' it in! With so many of our fellow Americans out of work, I would suggest the people who waited on me should be out of work. 1/25/12 bill #9517 #0115 5:45 PM SERVER 00300003 Collinsville, IL

Wanted some wings to eat before UK's basketball game came on tonight so, went to KFC and ordered 15..cost me almost 30 dollars! Got home and wanted a couple and on the 2nd one, lo and behold, a big long hair. Now, if I wanted a hair in my mouth I would have went to the local barber shop and licked the frigging floor! They were running around and horseplaying without hair nets on. I am from Ky and USED to love the chicken but guess what?..Once this kid gets burned, he'll never go back around the fire. As far as I am concerned, KFC can get on the fast train to hell!

We went to the KFC on Airport Rd. in H.S. AR on sat. night at 6:00 pm the buffet was almost empty terrible service , the counters were dirty.Where is the pride KFC used to have with their business and good customer service ?

Whole chicken consist of 2 legs, thighs, wings and breast. Why are you cheating customers by excluding breast on all 8 piece orders. Church's and all others include breast on 8 piece or more. KFC charges the highest pricing and you play us like that. This is happening in Puerto Rico I hope not in USA. ¡¡¡¡Enganos!!!! Un pollo consiste de 8 prezas; dos patas, caderas, alas y pechugas. Ninguna de las ordenes de 8 prezas le echan pechugas. Church's y todos los demas que venden pollo incluyen pechugas. Despierta Boricua reclama y no te dejes enganar especialmente de este lugar que cobra mas caro por el pollo que ningun otro. ¡¡¡Alerta!!!

The chicken I.got was to be extra crip, and make no mistake people that's exactly what I got.It look like it had been sitting under their light for about 4to5 hours.The juice wasn't in it,nor did my hands have grease on them from handling it either.WOW first time ever getting no greasy chicken, THis store master no greasy chicken.But took the juice of it away.To really get under my skin my husband ordered a ear of corn with it and got a half ear and charged for a whole ear of corn. Call and spoke to manager and he said that they just started the ear thing about two weeks ago. People wake up they are already high enough.Don't let this slide demand what you paying for.That so good fresh cooked chicken.Because you are going to pay the price they want.Or you can pay their price and still need to find something to eat.

I am very dissappointed and will never eat at this KFC again especially after learning if chicken is dropped on the floor it still has to be cooked! You feed other people this how disgusting!

why is the picture deceiving from the real thing??? i ordered via delivery a family meal (9 pc. chicken). to my surprise, the pepsi was 2pcs. of 500 ml instead of the 1.5L of pepsi. thi is really a big WHY????? is the intention to fool people??? is it a honest mistake??? if it is a honest mistake, why not change the picture???? would it not be fair to both consumer and KFC???? Shame on you....

i work at KFC in AUstralia in garden city and on our reports we get 90-100 for customer service in Australia the KFC's are high in quality and they don't yell at customers and we don't have to make the customers usually wait more then 4 mins for there food to get delivered to them unless we run out of chichen

I just left KFC. I sat at the menu board for 7 mins so I decided to say hello...a young lady stated yes. I asked can I order now she should didn't I say something. I politely told her I am coming in. When I got inside They did not have a manager on duty spoke with I guess she was a team lead. She informed me that they are not able to speak with the employee in front of the customer. I informed her I can.it do not make ant sense how much fast-food cost and you can not receive a thank . The KFC I visit is located in Monroe la 165 south the young lady with the bad attitude name is jarica abram. I will be contacting the District Manager...

Your customer service is the worst most horrible known to man! You should be run out of the business! Clueless corporate structure! You need to be the case study in horrible!

CORPORATE OFFICE -DISTRICT MANAGERS-MANAGERS-EMPLOYEES YOU NEED TO REMEMBER THE CUSTOMER IS WHO PAYS YOUR PAY CHECK KFC HAS FORGOTTEN THIS. I LIVE IN ELLICOTT CITY MD. I WORK OUT AT THE YMCA ACROSS THE STREET FROM KFC STORE #Y320002 PART OF MY WORK OUT PROGRAM IS TO EAT 3500 CALORIES A DAY. SO EVERY TWO DAYS I GO TO THIS KFC. AFTER THE SAME PROBLEM OVER AND OVER I DECIDED TO KEEP TALLY OF WHEN I GO IN WHAT I ORDER AND WHAT KIND OF SERVICE AND STORIES I GET FROM MANAGERS ON DUTY. DEC.23 2011 WENT IN ORDERED 4 GRILLED CHICKEN BREAST 4 SMALL MASH POTATOES 4 SMALL GREEN BEENS WAS TOLD HAD TO WAIT (18 MIN) SO I DID /ASKED WHY THEY WERE OUT MANAGER SAID ONLY CAN COOK 4 PIECES OF GRILLED CHICKEN AT ONE TIME. DEC.26 2011 TICKET 2499 WENT IN ORDERED 3 GRILLED CHICKEN BREAST (THAT IS ALL THEY HAD) 4 SM MASH POTATOES 4 GREEN BEEN'S 2 CRISPY SNKR/WEDGES/DRINK DID NOT COMPLAIN JUST TOOK ORDER AND LEFT DEC. 30 2011 TICKET 2879 ORDERED 2 GRILLED CHICKEN BREAST 2 GREEN BEANS WAITED (22 MIN) ANOTHER CUSTOMER ORDERED 6 PIECE GRILLED WAITED (22 MIN) A THIRD CUSTOMER WALKED OUT. MANAGER SAID THEY CAN ONLY COOK 4 PIECES AT A TIME AND CAN NOT COOK BACK TO BACK ORDERS OR WILL BURN OUT THERE OVENS AND THAT IT WAS NOT THEIR PROBLEM WAS MANAGEMENTS PROBLEM. ONE WOULD THINK IF THERE IS SUCH A HIGH DEMAND FOR THIS PRODUCT THE COMPANY WOULD WORK ON A SOLUTION TO PRODUCE MORE GRILLED CHICKEN NO ONE WANTS TO RESOLVE THE CHALLENGES THIS STORE OR COMPANY IS HAVING I WILL CONTINUE TO KEEP TRACK OF HOW MANY TIMES I GO IN AND HOW MANY TIMES I HAVE POOR SERVICE THE FIRST TIME THE MANAGER TOLD ME TO CONTACT THE NUMBER ON THE RECEIPT 888-731-9645 THAT IS FOR SOME CONTEST /MARKETING THING. I THEN CALLED CUSTOMER SERVICE AT 800-225-5532 I ASKED FOR THE CORPORATE OFFICE INFORMATION OR DISTRICT MANAGER CONTACT INFORMATION AND THEY STATED THEY COULD NOT GIVE THAT INFORMATION OUT. I THEN HAD TO SPEND MORE TIME GOING ON THE COMPUTER TO GET THE CORPORATE ADDRESS AND PHONE NUMBERS IN ORDER TO SEND THIS LETTER . I DO INTEND TO CONTACT THEM DURING BUSINESS HOURS TOMORROW TO SEE WHERE I GET WITH THIS. IF THE INFORMATION IS ON THE INTERNET THAN WHY DOES THE CUSTOMER SERVICE DEPARTMENT REFUSE TO GIVE IT. AGAIN POOR CUSTOMER SERVICE.

My wife and I took our 2 year old grandson to KFC in North Vernon,Indiana, they were packed and we knew we might have a wait, no problem. My wife ordered and I seated my grandson and I first notice that it was hot as hell in there, they didn't have the AC on or even a fan to help cool the room? Then I noticed that there was food under the tables and that no ONE was bussing the tables? Very unsanitary!!! If I had of noticed this taking place before we ordered we would have left! A lot of older customers would come in and feel the heat and then leave? Some would just drive away and a few would order from the drive-thru. Now I know that when it's rush hour things become pretty hostile and items are left unattended until time allows! But I also know that when you have a huge turn over there is NO EXCUSE for not cleaning up tables after customers leave the tables for the next occupants! My wife attends classes and one of her friends run the health department so we know what is approved service and what is NOT. Just wanted to let you know that management might need a few pointers to correct the problem. I seen one employee come out and re-stack the trays at each station and then just walk back into the cooking area....didn't see her wash her hands either? Thanks...for your time!

Customer service is ghetto and extremely poor at the store located at 14201 W.Seven Mile Rd,Detroit,Michigann,48235. Employees stand arround talking to each other rather than service the customer. They get upset when you interrupt them to place an order. They are rude and one has to wonder why anyone would continue to patronize this establishment. If I never go back there it would be too soon

My husband and I went to KFC in Daphne, Al today, 12/11/2100. (Store # J310057). Since we were the only customers in the store, when we placed our order to go, we thought the order would be filled promptly. We ordered a #1 and #2, both orders came with side orders and drinks.The young lady who was running the register and took our order was very disorganized and had to keep calling Theresa, the manager to help her. Well, Theresa was just about as disorganized as the cashier and keep disappearing in the back... After waiting on "Theresa" to get our drinks for 15 minutes, we left without the drinks.. When we arrived home, we had the chicken and biscuits after paying for a dinner with sides... What in the world is going on with KFC???? With so many people unemployed, why not hire someone with some sense and a little bit of knowledge??? This is my third trip to the same KFC with the same type of experience and of course, it will be my last!!! I am sure this store will be out of business before long, but maybe if you hired someone with some knowledge and manners????? Hummmmmmm!!!!!! A no brainer!!!!!!

I am sitting in a KFC right now and I am so disappointed. After a pretty good meal the buffet closed and I watched the workers throw away (in the trash can) brand new untouched food! Why not donate it to a local shelter or the women's shelter RIGHT DOWN THE ROAD. Makes me disgusted that they are throwing food away instead of helping our local community.

I just reopened a child abuse case that to clear myself of a beating of two children outside of the Kentucky Fried chicken at Kennedy & S. Salina St,Syracuse,NY late morning. The large picture window that the wait staff can see out of,did not come to aid me when my child was in a temper tantrum. That led a Lawrence Stokes and a Onondaga Taxi Co. driver Thomas Callahan to hurt my son during an abduction. I was accused of purchasing a bottle of CoCa Cola going outside of Kentucky Fried Chicken and braking it accross my three year old son, Wolfgang Neff's face. Also, accused of beating my six month old infant son,Byron Neff all over his body. I ended up losing my two children and no one from that Kentucky Fried Chicken never spoke up for me. As long as Kentucky Fried chicken have been in business, I have never know them to sell those green glass bottles of coke. I was never allowed to defend myself nor try and re-open my case until I was harassed so bad by a prior employee of the Onondaga County Assistant District Attorney's office/Victims Witness that was involved in my case during the charges saw me back in 2006. I was in Lewis County in Village court on a traffic matter. I noticed the Village Clerk was familiar but did not know from where. In June 30 of 2009, she started throwing up in my face I beat my kids. I had continous problems with her. I learned shortly thereafter who she is. I had nothing but problems of harassment,death threats, chased down, and falsely arrested. I contacted the State Regestry in Albany NEw York and reopened my old case. The first time around I lost. I pursued the matter then one day while waiting to be notified of my special hearing in Syracuse,New York. I received a file in the mail on 12-31-2010. I sat in my vehicle at the time and read document over 200 pages. As I read through the document I saw a sworn statement to authorities stating by that Taxi driver and the Stokes guy that I purchased the bottle of coke from Kentucky FRied chicken and took the unopen bottle and broke it accross my son's face. I feel that at this late date that since I am going back into Family Court in Syracuse, Kentucky Fried Chicken should send me a email letter stating wheather or not they sold bottle glass coke in March 30, 1988 at their South Salina St & Kennedy St. location. I feel this is the least they can do. My email is ccpcontractor@hotmail.com for Kentucky Friend Chicken CEO can send my a letter. Far as Kentucky FRied Chicken's Service, I rate the as having the best service. In 1971 I worked for Kentucky Fried Chicken, Main Street, Rochester,New York. I am waiting a response from corporate. Please inform your employee's when they see a situation such as mine, please call authorities. Thanks! Rose N.

I WENT TO THE KFC IN LAUREL MD. ON RT. 1. I WENT THRU THE DRIVE THRU AND ASKED FOR A 3 PIECE DARK MEAT DINNER. THE VOICE SAID WHAT SIDE WOULD U LIKE. I ASKED WHAT THEY CALLED THOSE LARGE FRIES THEY SELL. (I LATER FOUND OUT THEY'RE CALLED POTATO WEDGES.) ANYHOW THE GUY SAID OVER THE SPEAKER HE DIDN'T UNDERSTAND THE QUESTION. I SAID CAN I SPEAK TO SOMEONE WHO SPEAKS ENGLISH. HE HAD AN ACCENT OF SOME KIND AND DIDN'T MEAN TO INSULT HIM BUT HE ASKED WHY AM I INSULTING HIM? I SAID I WASN'T INSULTING HIM JUST WANTED SOMEONE WHO SPOKE ENGLISH. HE TOLD ME TO GET LOST AND WOULDN'T TAKE MY ORDER. I DROVE UP TO THE WINDOW AND GOT OUT OF MY CAR AND ASKED THE NAME OF THE PERSON I WAS SPEAKING TO. THE MAN AT THE WINDOW SAID HE DIDN'T KNOW BUT HE HAD HEADPHONES ON AND SOUNDED LIKE WHO I SPOKE TO. HE SAID HE DIDN'T KNOW. I ASKED HIM HIS NAME AND HE WOULDN'T GIVE IT TO ME. I LATER HEARD ONE OF THE OTHER EMPLOYEES CALL HIM JUAN. ANYHOW THE ARGUMENT ESCALATED. HE THREATENED TO CALL THE POLICE. I NOTICED HE HAD ON A KNITTED CAP LIKE THE MUSLIMS WEAR. I ASKED HIM IF HE WAS A MUSLIM AND NO WONDER HE ACTED SO POORLY LOL. THIS IS A POORLY RUN STORE THEY ARE ALWAYS OUT OF SOMETHING AND THEY WONT SEE ME AGAIN.