KFC Corporate Office & Headquarters

Horrible.. horrible.. service on several occasions at KFC in Monore, LA. on Desiard St. 30 minute in drive thru line AFTER ordering..finally get to window, pay for order of chicken fried steak only to be told that it will still be ANOTHER 2 minute wait because they didn't cook it when first ordered..NO THANK YOU..refund my money and give me a number to call..this is NOT the first time something like this has happened , but it will be my last visit to this location!!!..normally they take your order and you wit for 20 minutes only to be told it will be another 15 minutes for chicken to be cooked..you have got to be kidding me...what are they doing there except standing around taling to each other..so frustrating!!! you need ZERO stars on the choices..

Mexico Kfc's are terrible I'm very disappointed in the level of quality of food and service here. I realize these are franchised own however your name is on these places. There's nooo training we go through drive-thru and the can't even hear us or say here is your total and proceed to the window. I ordered the two piece meal and the chicken was small and terrible. Also the potatoes taste processed and the cole slaw which in the states is one of my favorite things taste nothing like it. Also No selection on the menu.Very disappointing! I dont know where the quality control takes place but someone needs to inform Mexico City that this is not KFC..again your name is on it. I wont go back.

Ive worked for KFC for the past 5 years. 4 of those years at the Hutchinson, Ks. store. Mickey Montgomery was the manager there for 25 years plus along with her sister Debbie. The two of them work at least 80 hours a week and always have a smile and a nice word for everyone. just recently though, Mickey stepped down and there is a new manager. I had a lot of personnel problems last summer and quit my job but march 9th was rehired on the night shift. There is a young man who says hes deaf in one ear and doesnt always hear what product the shift leader has called to be cooked. he and i already had a problem with each other but Sunday the 18th he acted like he didnt hear me say we needed popcorn chicken down even though he and the other cook looked rite at me. several minetes later he brought the cooked product to the line and said,"heres the popcorn for whoever was whining about it a while ago." the shift leader was standing next to me and said nothing. The service and attitude of the people working on that shift is mostly "who cares its only KFC. I quit again because i refuse to be part of a crew that could care less if customers are happy with the food and the service and the ruination of the business that two special ladies worked their entire lives to build. Mr.Harlan Sanders would be apauled at the way this store opperates from 4pm to 10pm when all the slackers are working. Saturday at 7pm i had 3 orders that i could not complete in drive thru for 30 minetes. Needless to say a few unsatisfied customers that probly wont be back. I really enjoy working for KFC but not with loosers.

RE: KFC Store No. H30-175; One West Fordham Road; Bronx NY 104?? I ordered the Saturday/Sunday "Special" - 10pcs of Chicken @ $11.00. The person at the Grill gave me 9 pcs. instead. The error happened because she was not paying attention to what she was doing - due to too much conversation with her co-workers. The customer service there leaves a LOT to be DESIRED to say the least. The manager of the place demonstrated VERY LITTLE concern. It would be to KFC'S Corporate Headquarters to do an UN-announced random-spot check of the store's overall way of doing things!!! at thi

My husband's birthday is today. He got a gift card for KFC in the mail so i called the 800 number on the back of the card got the balance and the store that accepted the card. We live in the country so it was a 15 mile drive to get the chicken . When i gave them my card they tried scanning it. Of course they said it would not go thru. I called the 800 number on the back of the card while standing in front of the cashier. They told me to tell them to call the number themselves and get the balance and then they should honor the card. They would not do this and told me that i owed 23 dollars for the chicken . The manager would not come out of the office to speak to me about this. I told them i would be contacting the KFC headquarters and then i would go to POPEYES from now on. I am not going to contact the headquarters and try to get this honored . I cant beleive that the way i was treated and thanked them for disapointing my husband on his bday. What a joke .

While sitting in your parking lot waiting for one of your employees to get off of work, I observed your employees, your drive thru customers, and the lost sales of people that were going to be customers. It was very obvious that every employee on duty was a teenager, there was NO ADULT supervision, and they were totally unprepared. At no time in the 45 minutes I sat waiting and watching was there ever less than 10 cars trying to either get out of the line or get to the window for their order. This store is located in Bartlesville, Oklahoma and is a disgrace to KFC management!

I went to KFC today in Central California mind you I had in hand a coupon I just printed from the website www.kfc.com. I pulled through the drive-thru and they gave me my total and I handed the guy my coupon, then he says , "we don't accept these coupons" so I said that"I just printed it from the website so why not?" and then he asked "do you want to talk to the supervisor? " and I said "yes" so I told the supervisor Patty the same information I stated previously and she says, " we don't accept coupons " of coarse I'm like "that's false advertising! If you have it on the KFC website mind you I have to enter my zip code in to get the coupons" and she's states "it says it on the front door" mind you I'm in the DRIVE THRU and have never stepped foot in the place and first time I have ever been to that one!! I told her "if you had time to put a note on the door then why not put one on the drive thru too!!! Her answer "well it's on the front door" just proves to show some people lack COMMON SENSE and mind you I still paid the full price!!!!! WHAT HAPPENEND TO GOOD CUSTOMER SERVICE!!!!! You should change your name to Killing For Customers because you just lost another one!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

first of all I use to work for kfc and I don't know if to pursue just have changed when a manager comes up to the counter you sure they're supposed to say good evening how are you doing today sf give me an attitude the manager on duty what is name was ryan and I've seen him twice in this week be rude to me I have gone to the seminal florida kfc on seminole boulevard and I probly will never go back because I'm tired of the attitude I had to wait at least 10 minutes 4 a 10 piece bucket of chicken and a macaroni and cheese what are the customer service is this I am requesting that the district manager contact me by phone at this number 72751 59149

Is it true KFC stopped selling popcorn chicken? I went through the drive through today at a KFC off of mill plain in Vancouver Washington and they told me they no longer serve popcorn chicken. Ive nt seen anything about this matter on tv, the Internet, or any other news source. I feel as they were just being lazy and given today's economy I know KFC can hire people who actual care about their jobs. Cullen, Vancouver, Washington

I am posting this and WILL be calling monday morning! I went to your location on Veterans Memorial BLVD in Killeen TX and had to wait more than ten minutes at the drive through for my food to be givin to me. I was told that crispy chicken was not available and I was fine with that but then I was told that buiscuts were not available as well. The woman who told me this (her name is Rachel by the way) treated me like crap the whole time. Eventually I had to knock on the drive through window to get her attention at which point she treated me like trash giving me attitude. When I said forget the buiscut and just give me the food she cut me off and then started complaining about me to her co-workers Like I couldn't hear her! If this is the level of service I can expect from the people who work for you then you won't have to worry about me spending my money with your company any longer

Malaysia KFC is really really badly managed. Often out of chickens. THey just dont seem to care at all. I used to buy KFC regularly, but have stopped years ago as KFC dun give a sXit abt us. I will tell all my friends and family not to patronise KFC too. WE WILL BOYCOTT KFC!!!!!!!!!!!!!

KFC in Malaysia, disgraceful, unethical, full of rubbish. Beating customers in the premise, unbelievable. Poor management, the CEO should be removed instantly and the staff that harm the customer should be lock up in bars. Do not partonise this restaurant..or should I say boxing ring??

KFC management, for goodness sake, please employ capable managers who can handle the situation properly. In Malaysia as you know recently, your staff assaulted a customer. I am not here to say who is right or who is wrong, but that if the outlet had been properly managed, this could been avoided. This is the root cause. If you want to enjoy my patronage, please improve, or else, many like me have decided to stay away from your outlets in Malaysia because of the way your staff treats the customers. He may be right in his opinion to assault someone but this should not be done with your blessing because he is after all wearing KFC's uniform. I will never go to KFC because of this until I see that the customer is indeed given proper treatment. How can the management not alert anyone that they will need to wait for the next one hour in line?

Often in a country like malaysia where the staff are majority of the population, at best less schooled but previledged underdogs have to up with a not so small minority population with the spending powers, tensions are usually high. Racial tension I mean. So it is best the Chinese population,give KFC a miss, so as to not get into a situation like this where the customer was punched. Good for you, too in that you can choose healthier foods. Best Rgds

I have been working for KFC for two years. I am a 32 year old professional that sees this job as my bread and butter, not as mall money or a optional place to go after school. I take extreme pride in my job and yet I get a manager that shows up to work belergerantly drunk, verbally abuseive, and just down right rude and obiously drunk. I do not feel that this is safe by no means nor should any employee be subjected to such mental abuse by anyone. Yes I could find another job, however I have been looking for months and yet no such luck in these efforts.

If I can choose, I would prefer not to give any star for Malaysia KFC. After the incident of the unethical way of handling food, now they fight with the customer with weapon on his hand. Now the staff which claim he is representing the part time staff association does not welcome the customer if they are so big mouth on Facebook. To be frank I have lost faith in KFC this time. I will not only don't eat but I will let all my friends and family aware about all this issue and let the judge. I believe you will know the impact from now. Hope you guys will take this matter very seriously. Else I m sure there will be no more KFC for me for sure.

Congratulation to KFC Malaysia become Worlds no. 1 which KFC employees/staff beat customer first time inside KFC restaurant.How can it happen as KFC is a worldwide and Top Brand company.That must be something wrong with your management already. Pls investigate it and give us a satisfy solution.We don't want enter the KFC restaurant with fear and discomfort feeling. Thanks.

pls check your Malaysia branch service level! your can check in Facebook what your team provide good service to customer ! how them can fight with customer!pls investigate about issue and provide solution and report to your customer !!

have been getting the 10 for $10 promotion almost every sat or sun for some time, aswell as meals thru the week, understand the $1 increase, always gotten original mixed, today the price was almost doubled since i want mixed, cashier said the promotion was for dark only, i left with no bucket of chicken, no mention at all whatsoever on large window sign by front door, only says 10 for $11, ANY BUCKET!!! if it was at all on the sign over the counter, it was such small print it was unreadable, this is false and misleading advertising and the colonel would not be a part of it, there are two other fast food stores, Churches and Popeyes, within 1mile of this location that do NOT have to MISLEAD the public, i will NOT support KFC anymore due to this deceitful advertising, even though i grew up on KFC and have patronized this store for a number of years and prefer KFC, hands down, over the other two. I will also bring this to anyone and everyone's attention in this community where i have lived for over 24 years. As soon as time permits i will contact the Better Business Bureau a swell as any other chat rooms or review sites i can. This is so wrong for a company with the reputation and product that KFC has to fall stoop this low with its advertising and promotions. Robert Parker 2158 Cannon Hill Road Lilburn, Georgia 30047 bparkers2003@yahoo.com

Went to KCF in Mt Healthy area (45231) in Cincinnati Ohio, Placed my order and was told it would take 8-10 minutes for two double downers. I was given complementary drink as I waited. I was there almost an hour!!! My order was given away by mistake twice!!! Staff was very rude and un-trained. I was given a full refund however, I will never return to that location again! This was totally unacceptable!!!