KFC Corporate Office & Headquarters

Dear, whom it may concern. On July 1st of 2012 at 7:20pm, I went to the KFC located in Montgomery rd ellicott city MD. I waited in line for 20 minutes before I got to even order my food and once I stood before the register, Courtney the cashier told everyone that they ran out of all the white meat tht are original. So I ordered the 6piece dark meat crispy so I can get out of the place with my food before my lunch break is over. I had to wait for 10 more minutes and Courtney made another announcement saying that they are out of chicken and that people who ordered the white meat or original have to only wait for 10 minutes and the dark meat crispy chicken will take another 15 minutes. When I asked one of the guy and Courtney why I have to wait 15 more minutes when she stated tht they had my food, she said she gave it out to drive through people who didn't even wait at all. At this point, Courtney rolled her eyes at me in front of all of the people who were waiting, like I was the dumb person and made a scene out of it by stating I can just get the refund if i dont want to wait. She didnt evn want to sincere apology at all! 5 minutes later, another customer asked if her food was ready, Courtney smiled and said yes you ordered the crispy dark meat so your food is ready. When I asked why she was getting the food before me when she was standing behind the line, Courtney raised her voice and said your food is not ready! Just wait! After 15 minutes, she asked if I wanted original instead so I said I would like to get out fast so yes and she rolled her eyes yet again and said that's not the right answer. I just want you to say yes or no. She made it very clear that she was not happy with me although I did not give her any attitude or disrespected her at all. I am very upset that I had to wait for 45 minutes in line to get such a bad service and for her to make me so upset and embrassing in front of other people. All I wanted was to get my food fast from the fast food chain that I now used to like and eat my food in peace. She ruined my mood, made me feel guilty for just asking the questions, and embrassed me in front of so many people. Courtney deserves to be fired and I want sincere apology from the headquarter that I deserve! My email address is wc56950@hotmail.com. I hope I can get a respond from you guys soon. Sincerely, Won C.

me and my husband went to kfc and orderd a family meal it was not crispy it was way to moist of breading and the chicken was tasting as if it sat for 5 days and the macaroni and cheese was dry as if it had sat out also!we will never eat there again.lees all the way.

I have been to the KFC in Davis, CA on Research Park Drive a couple of times, and I will never go back again. The employees are rude and inefficient. The two times I went through the drive-thru, there was no one in line, but I had to wait for a response from the drive thru person. And when I tried to get their attention at the speaker, I was rudely told to wait because if she took my order and had me wait at the window for more than minute she would get in trouble. This happened both times and from two different employees. I am not responsible for their inability to perform their job. If the employee cannot perform their duty as asked, then it is their responsibility and it should not be taken out on the customer. KFC headquarter should review this store. There seems to be an issue with management setting the bar for their employees or the employees cannot perform their duties.

As I have been a private mystery Shopper, Your Marshall, Texas Rest. Would have failed the test. Took 30 min. to get Order, Got home, The Order is Wrong. This is not the first time. Nor is it fresh. I call to talk to someone, I was put on Hold without even being asked to hold. Ive been waiting on the phone for 1 Hour. And As Im typing this letter. Im still on hold. If KFC is waiting to get shut down, Just Shut down. Your Busniss has gone down hill, For this past year. You need to Start making surprise visiting your Rest, And check the services, quility of your Food, Everything as inside and out. This is worse then Poor. Not even worth a 1 Star. Matter of fact. it -10 Poorest.I will be calling. Tks Oh by the way, still on hold. Total now on hold. 1 Hour 30 min. I will hang up now.

quiero ofrecerles un terreno en la provincia de latacunga en Ecuador esta ubicado frente a la puerta principal de la nueva universidad politecnica del ejercito con capacidad de 10.000 estudiantes el terreno mide 2.000 cuadrados de frente mas de 25 metros y 70 metros de fondo en caso de estar interesados comuniquense a los numeros 3091882 y celular 094677748 puede enseñarles el video de la propiedad y su ubicación

BUENAS TARDES QUIERO COMUNICARME CON USTEDES PARA OFRECERLES UN TERRENO EN LA PROVINCIA DE LATACUNGA EN ECUADOR EL TERRENO ESTA UBICADO EXACTAMENTE FRENTE A LA PUERTA PRINCIPAL DE LA NUEVA UNIVERSIDAD POLITECNICA DEL EJERCITO CON CAPACIDAD DE 10.000 ESTUDIANTES QUE YA INAUGURO SU PRIMERA ETAPA EN EL MES DE MAYO Y EN LOS PROXIMOS MESES SERA TERMINADA EL TERRENO ES DE 2.000 METROS CUADRADOS DE FRENTE ES MAS O MENOS 25 METROS Y DE FONDO TIENE 70 METROS SI ESTAN INTERESADOS ENVIE UN MENSAJE AL CORREO DE MI HIJO ronny13000@hotmail.com le puedo enseñar un video de la propiedad y su ubicación en caso de estar interesados

quiero ofrecerles un terreno de 2000 metros cuadrados de frente tiene 25 metros y de fondo 70 metros esta ubicado frente a la nueva universidad del ejercito llamada la ESPE en latacunga Ecuador

Popcorn chicken was my passion! Sometimes I would get it twice a day. So you can imagine I was infuriated when popcorn chicken was taken off KFC's menu for a while. We stopped eating at KFC during that period. Then hurrah, popcorn chicken was brought back. But wait - it had changed. I loved the popcorn chicken because of its small crunchy bites. Now, most of the pieces are more like chicken nuggets. Not at all what I want from KFC. I can get those at any fast food restaurant.

Very disappointed with recent TV ad that is running. This depicts an elderly man (grandfather) and younger man (grandson) getting into a physical altercation re: what's for dinner (chicken or Mac n cheese). I think this ad is terrible. As a grandparent, I'm offended!! Shows absolutely no respect for older adult. This ad should be pulled immediately. It is bad and continues to contribute to settling any disagreement with increasing levels of violence. Our society needs to stand up and say no more.

I just saw your commercial and I am appalled. it is so disrespectful that a young boy would be wrestling with his Grandfather over the merits of mac and cheese vs mashed potatoes and gravy. This is offensive to me as a grandparent and as a consumer.And for the parents to watch happily waiting for the outcome makes it even more repulsive. Is this KFC's contribution to the breakdown of American values? I love your Original Recipe chicken but HATE the lousy potatoes and gravy and am very tempted to boycott your stores while this is airing.

Every time I come to the Algiers, Louisiana location they are always cleaning up trying to get out the store at 10:00 on the dot & customers have to wait 10-20 minutes for food. This is very unprofessional & even a t one point I arrived at KFC drive thru a little before 10 pm & they refused to take my order, I believe they are suppose to take your order even if it's 10:00! Something needs to be done because this location is ridiculous!!!!!!!!! I need I talk to corporate!

KFC in Madison by East Towne mall sucks. I paid 56.40 and all I got was crap. I will NEVER eat KFC again. I also have told all my face book friends not to eat there also. IT TOTALLY SUCKS. I called the store to complain and the manager told me to bad. REALLY???

TODAY 6/19/2012 AT 3:00PM I WENT TO KFC THE 1 ON 3120 North 5th Street Highway, Reading, PA (610) 921-9470 ‎ THERE IS AN INDIAN GUY WORKING THERE I THINK IS THE OWNER CAUS THAT WHAT HE TOLD ME WHEN I CALL THE STORE TO TELL HIM THE 10 PC OF CHICKEN THAT HE SOLD ME WAS NOT FRESH AND THAT'S VERY HARD I DON'T USUALLY COMPLAIN ON MY ORDER BUT THIS IS NOT THE FIRST TIME THAT HE DID IT TO ME I THINK BECAUSE I M BLACK THAT Y HE ALWAYS DO IT TO ME . HE ALSO TOLD ME U CANT DO NOTHING CAUS I M THE KFC OWNER

Hi ,There is a descrimination in KFC store in 3rd street/Martel in Los Angeles CA. Long time i am buying 8 piece chicken on drive tru and when i ask than they give me honey mustard sauce with it. But when one of my friend "other race"(don't want to mention) asks the same stuff. They denied saying that we are not supposed to give honey mustard sauce along with 8 peice of chicke. and later they mention that they stopped serving honey mustard sauce in this branch. ITS ALL DESCRIMINATION WHICH IS DANGEROUS TO OUR COUNTRY

I can not understand why? I still did not get an answer form these Guy's, does the KFC not have the same standards in Poland (http://www.kfc.pl), Krakow as the rest of the world. See my third e-mails. I'am still waiting for a reply to my concern (see below) that I sent to your Website . If they do not reply, I will be forced to call Kentucky or elsewhere at the Cooperate Headquarters. I want the is issue resolved , this is my second e-mail...So far noted. impressed ....Tony My complaint..... I'am a Business from Canada living here in Poland, I'am also a Restaurant expert (http://www.krag.nets.pl/tony/welcome.html, not finished site ) . I took 3 of my visitors to the KFC 33 Florianska UL , Krakow Poland on June 11 at 11:30pm and on ordering a big bucked side of fries for 4 Persons in addition to my chicken, cost approx 65Pln., they gave me only 3 packs of ketchup. They refused to gave me any more, but 3 times they where pushing and pushing the 3-sauce packs on us, which I told them repeatedly "no". In the end "we had to pay "extra for more ketchup" . This is completely pity-full for KFC....If I do not get a reply, I will write your USA HeadOffice. I have been with KFC for years all around the world, but "never' did I get this type of treatment. Really up-set...Tony

I went to the KFC on West Ave. in Lockport N.Y. many times over the past years. There was never any CHICKEN! Now they built a new location on Transit Rd. also in Lockport N.Y. I thought to myself "This could be a good thing." Well, different dog, same fleas. They substitute wings for thighs, and breasts in the bottoms of 12 piece buckets, NEVER have Mac & Cheese, and absolutely no butter for biscuits. This is more than an isolated incident. It is a chronic situation with all KFC's. The lack of Managers visible on the floor, and in the kitchen is evident just by looking. Not to mention ,if you have a legitimate concern. How can they conduct business in this manner? If Public Relations is truly important to the future of the KFC franchise, shouldn't they treat their public well? I think it's a shame that this franchise that I grew up with has gone to hell in a bucket without Colonel Harland Sanders. I'm convinced there is no hope for quality at this, or any KFC. So I bid good day, and good riddance to all KFC's, and will make sure my friends and family go elsewhere. Maybe I'll grab a burger instead.

I thought I'd take a moment to commend you on what I know as your newest commercial, I really enjoy it! But trying to find a way to drop you a quick note is the pitts, so I hope you can read this. The "grampa" and "grandson" being so much alike is really cute to the very end, where g-pa grabs g-son's arm to stop him from getting the last bisquit!(sorry if that is spelled wrong) Don't mind watching that one at all. KUDOS to the idea person and the one who cast the actors...grampa looks kind of familiar..should I recognize him from something else?

The KFC in Galax, Va. Has delicious chicken and sides. Especially the Cole slaw and green beans

Today, my dad and I went to the KFC in Warner Robins, GA so that we could get the two extra sides that came with the 10pc meal as seen in the television promotion. We were really excited, but at the same time a little wary of this KFC because of a previous visit where we couldn't get anything we wanted. The restaurant, however, ran out of most of their sides (including macaroni and coleslaw, which we really wanted). We ended up with the extra sides being small sizes of things we never really ordered before. When we got home, we discovered another problem: the chicken didn't have the flavor it should have. We weren't about to go back and exchange the chicken (since we didn't get the sides we wanted anyway), so we dealt with. It'll be a really long time before we go back to KFC. I'd suggest that maybe when there are promotions for extra sides on a meal that extra food be delivered to all the restaurants (Better to have a little extra than none at all at six o'clock in the evening. This restaurant closes at ten.)

I would like to tell someone that we need a kfc somewere near siren wis. All we have is subway and dq. And everyone i know loves kfc i think it would do teal good here thank you candy hanson