International Dairy Queen, Inc Corporate Office & Headquarters

I visited wheelersburg Ohio the last week of december for a business meeting. My second day in town I decided to have lunch at the Dq there in the wheelersburg area. I travel alot due to my career path that I have chose and I was extemely impressed by the friendliness this operation offered. The young lady that took my order was one of the nicest ladies I have ve across in a long while. I sat in the lobby a little longer than I needed and just watched as she talked with customers of all ages and sexes. She was a natural sweet individual and could tell she actually enjoyed her job with pride. I was so content with the whole experience that I dined there the rest of my stay for lunch. So often duringy travel I have just normal experiences that this one has stuck in my mind. I am looking forward to my next trip back, maybe she will still remember my order. Thanks for a memorable experience.

I am Kevin Howell the financial officer for the Military Order of the Purple Heart Beirut Chapter 642 in Jacksonville NC. This afternoon I went to the DQ located hon Hway 17 Jacksonville to make arrangements to buy and pick up Chicken strips for 50 people on Saturday morning, 20 November 2010. The female store manager said she had to call the District Manager, a female named Tracy, and let her know. I found this confusing. She came back and said that they could not make up the order because I did not give them enough time. I asked if DQ had a limit on how many chicken strips a customer could purchase and she said no. So I said why can't I order a bunch of chicken strips for saturday. I was prepared to pay immediatley. She said I had to talk to her boss, Tracy and dialed the number on her phone. I intorduced myself to Tracy and explained what I wanted to buy and she went off on me telling me she was tired of people trying to get something for nothing. At no time did I request anything free. I deliberately used the term buy. I was shocked at her rudeness and said Sheesh,lady calm down. She then went ballistic and I hung up. We have 310 member of the Military Ordeer of the Purple Heart in our Chapter and over 60,000 Marines based here. It should take about 5 minutes of tweeting to get the word out. Additionally, the event is a 3 state conference being held here so word should spread pretty quickly. The Military Order of the Purple Heart is not looking for freebies, we pay our own way.

I am very disappointed in Dairy Queen's corporate decision not to bring back Peppermint blizzards during the Christmas season. I look forward to December at Dairy Queen, just for that reason.

I am Kevin Howell the financial officer for the Military Order of the Purple Heart Beirut Chapter 642 in Jacksonville NC. This afternoon I went to the DQ located hon Hway 17 Jacksonville to make arrangements to buy and pick up Chicken strips for 50 people on Saturday morning, 20 November 2010. The female store manager said she had to call the District Manager, a female named Tracy, and let her know. I found this confusing. She came back and said that they could not make up the order because I did not give them enough time. I asked if DQ had a limit on how many chicken strips a customer could purchase and she said no. So I said why can't I order a bunch of chicken strips for saturday. I was prepared to pay immediatley. She said I had to talk to her boss, Tracy and dialed the number on her phone. I intorduced myself to Tracy and explained what I wanted to buy and she went off on me telling me she was tired of people trying to get something for nothing. At no time did I request anything free. I deliberately used the term buy. I was shocked at her rudeness and said Sheesh,lady calm down. She then went ballistic and I hung up. We have 310 member of the Military Ordeer of the Purple Heart in our Chapter and over 60,000 Marines based here. It should take about 5 minutes of tweeting to get the word out. Additionally, the event is a 3 state conference being held here so word should spread pretty quickly. The Military Order of the Purple Heart is not looking for freebies, we pay our own way.

Ok, Dairy Queen is a daily stop my fiancae likes the SOFT serve ice cream the Chocolate.. We go to Dairy Queen in Cambridge Ohio at least twice a day any buy quarts of Chocolate ice cream.. 2 days ago we went through the drive thru and ordered 2 quarts and we pay get the ice cream and get down the road to find out that the ice cream had came out of the freezer.. I went back to the drive thru and I was so mad I told the store manager who was at the window I was like seriously can I have some Ice Cream thats not frozen and that had just came out of the freezer he took the bag outta my hand and walked over to the guy who had gave us the bag and said they dont want this.. Im sorry but no when I Pay 6.98 for 2 quarts of Ice cream from a store that serves SOFT SERVE ICE CREAM Y would I want Ice cream that had been put in a quart container and been frozen not only does the color change but it does not taste the same.. If i wanted frozen ice cream I would have went to Wal-mart and paid 2 dollars for a half gallon.. I am still mad about this and I was not treated right when I returned the Ice Cream.. Then yesterday my fiancae went to Dairy Queen and spacefically asked for 2 quarts of chocolate not frozen he gets home and the first quart was out of the machine and the second one had been frozen.. Im sorry but when you ask for something as a customer as reasonable as soft serve out of a machine you should get what you want.. I am not happy with what has happen and now Its sad that I have to drive 25 min to another Dairy Queen that treast and gives there customers what they ask for.

On October 6,2010 i went trough drive thur to get something to eat, and ther was a gernal manager was going off on this other person outside in front of all of the customer in drivethur, and i heard her tell this black guy that she will punch him in the face, and as of a manager u can not tell anyone like that cause u can have a law suit, and i am not the only person who heard this, i think she would be fired from her job, Dairy Queen of Dawson Springs, Ky..

The Dairy Queen in Moshiem, TN has very poor management!! They have constant rodent problems (rats), problems keeping stuff in stock, problems keeping the place clean it's always filthy. I was eating there one day and there was this awful large rodent run across the floor, I believe this Dairy Queen needs some serious work!! If not soon it should just be shut down, tore down, and re-built with a new management!!! I've never seen such a dirty, filthy, smelling restaurant in my life, it should be welcoming and introducing, yet it's the complete opposite! It has a horrible smell, there's always flies sworming around you to where you get so fed up you can't eat your food, something really needs to be done to this place, they always get complaints, whether it has to deal with the management or the food it's a never ending piece of crap hole!! P.S. I WORK THERE!! PLEASE DO SOMETHING ABOUT THIS IT'S GETTING OUT OF HAND!!

WELL MY OPINION ON THE DAIRY QUEEN COMPLETELY, I DO NOT THINK THAT U SHOULD HAVE FAMILY MEMBERS WORKING AT THE SAME STORE, AND THE HEAD MANAGER TAKES UP FOR HER FAMILY REMEMBERS. BEFORE SHE DOES HER OTHER EMPLOYEE'S, AND SHE HAD THREATEN THEM BEFORE. I THINK THAT IT SHOULD BE AGAINST THE POLICY FOR FAMILY REMEMBERS BE HIRED IN THE SAME STORE.

I was very disappointed in my crispy chicken wrap when I got one at my local dairy queen here in Elyria OH,where was the meat? When the chicken wrap first came out it had as much meat as the wrap and the lettuce was fresh too. I enjoy going for food and ice cream every once in awhile I never had a problem until last night. Thank you for your time

you have a store in jasper tn that whomever your manager is needs to be replaced all I know is that she is from india (or one of those country) my daughter angie easterly ordered a birthday cake for her 19yr old daughter to be picked up tonight (sept 2) and when she went to pick it up it wasn;t done as orkered with the gel frosting instead it had plastic over it ,when one of the girls tried to help the so called manager took the cake in the back and said she would not sale her nothing.Needless to say my daughter is still totally upset. This is a customer that has ordered many cakes before as has my other daughter and was NEVER treated so rudely.Now I intend to not only complain about this on facebook with the stores address and number but also in the local paper and radio.I want to know that you have at least called this awful women or done something for this customer.You can have them make a cake as ordered to be ready by my grandaughters birthday tomorrow and call me to pick it up.My daughter is a good piller of that community and works in the office of the local bank and no one is going to treat her like that.MY name is Cindy Morrison you have this e-mail and my number is 423-667-3526 her number is 423-827-7083 Angela Easterly

POOR SERVICE,DIRTY BATH ROOMS FLOORS.I DON;T THINK I EVER SEEN IT THIS WAY BEFORE.THEY FORGOT OUR ORDER SO FINLEY I GOT UP TO SEE ABOUT IT THEY JUST FORGOT THEY SAID.KITCHEN WAS FILTHY BUNCH A YOUNG PEOPLE DON'T LIKE OR DON'T KNOW WHAT THEY ARE DOING DIDN'T SEE A MANAGER TABLES WERE A MESS AND THEY WERE ALL IS A LITTLE BUNCH EATING AND LAUGHING THIS IS A BIG ONE PLEASE DO SOMETHING TO KEEP IT FROM CLOSING ALSO. 100 DORMANCENTRE DR SPARTANBURG S.C.

I went to the dairy queen grill and chill location on Tudor Rd in Anchorage AK, never will I go there again. They have really terrible service. The people are not that friendly. It takes forever to get any food and some people just leave because it takes so long. Back in May for my daughters birthday I ordered two cakes from this location, the day we went to pick them up was also the day of the party. They ended up making us late to set up the party, and on top of that they did not even do the cakes right, they messed up our order and did not even make the second cake and gave us another cake that was already made as an apology but that cake was a totally different color and then they want to argue about it in front of other customers. They need to fire and rehire all new people. Just last week me and my wife went there again to give them a second try, they swiped our debit card three times charging our account all three times. The manager got lippy with me about it and did not refund our money. I went back in there today to inform them that the refund had not gone through my account and that the charges were still on my account and I wanted my money back and I wanted to be compensated for the inconvenience. He told me to wait a few more days and the money would be taken off our bank account. But we ended up getting a free lunch out of the deal. Another thing that happened was when they made us our free lunch, I was waiting patiently for about 15 minutes while all the workers were running around with their heads cut off, I notice that one of the workers in the back was not wearing any gloves and was handling all the food. When the server brought my food to me I said to her that the guy that is not wearing gloves needs to put some on and not a single customer would want to eat that food that he touched and requested the food be remade because of it. She tried telling me that it was fine and that they wash their hands before they start working. WOW you bet your sweet ass I will not go back to that place. I CALLED THE MUNICIPAL OF ANCHORAGE AND THE HEALTH INSPECTOR AND REPORTED THEM FOR UNSANITARY BEHAVIOR.

Every time I come to dq it takes about 15 minutes to get from the drive thru box to the actual pick up window. There service is terrible. I will not go again.

The Dairy Queen in Newport, TN needs to be closed and bull-dozed........the management is rude and totally unfair and unethical toward it's emplyees.the kitchen and counter area is FILTHY, the emplyees are uninterested and not focused on their tasks, as well as untidy and dirty. The food product is poor and oftentimes, product which has fallen on the floor is still served to the customer, this was disclosed by two former emplyees...They were forced to serve the contaminated product of face dismissal...........PLEASE, PLEASE remove your affiliation with that particular DQ, it is so beneath the standards that have been associated with DQ over the years....I no longer frequent the DQ in Newport, and often wonder what Warren Buffet would think of this particulare representative of one of his Bershire-Hathaway investments.....he peronally would lock the doors and start the dozing

I have always gone to a Dairy Queen for your wonderful soft ice cream..It was sweet, flavorful, & creamy. Today, I had my usual sundae Peanut Buster Parfait, at the South Hill Puyallup, Wa. store..It was terrible..are you cutting cost???It was like iced 1% milk..Nothing..no flavor. Please bring back the original!!!!

Just stopped in at a dairy queen in eugene Oregon off of river road and noticed an employee blowing his nose in the back corner. Right after he proceeded to refill the pickle jar with his hands and no gloves right after. Just a heads up I will not be visiting this branch again. Thank you

HI, I stopped in today to get a medium hot fudge sundae at the Dairy Queen in Summit Place Plaza, Silverthorne Colorado 0n HWY 6. It was hotter than blue blazes in the store, with door wide open--no A/C. This is absurd at these prices--$3.00 for something that should sell for $1.00 or less. Then when I got my sundae I noticed that now the hot fudge or whatever the chemical material is that they use for hot fudge, doesn't even melt into the dairy queen material (it's not ice cream so I don't call it that). The fudge should at least melt or blend into the white material. It doesn't. I realize that there are many chemicals being used but this is a bit rediculous. also, these tiny little containers for $2.90 cents. I really think Dairy Quenn needs to do something. It wasn't even satisfying--no real flavor just sweet taste. What a diappointment.

I just recently went to the South Eagan, Minnesota Dairy Queen. I would have to say it was the best experience that I have had at any fast food restaurant by far!!!! My two kids insisted we go to dairy queen for diner because it was a hot humid day and they obviously wanted ice cream afterwards. We got there around 7 and lobby was packed full, I was hesitant at first to eat there but you could see the determination in the employees to help the customers. So we wait only about 10 min. before they got to us and they were so nice, they apologized for the wait and were excited to take our order. We went to go sit down to get out of the way for the other customers, and about 5 minutes later our food was brought out to us and AGAIN we got another apology for the wait. I just couldn’t believe how good their customer service was and how the girl that took our ordered remembered our faces!

I went to Dairy Queen in Norcross, GA (P'tree Ind Blvd), I was in drive thru and was told to "wait a minute" which took more than 5 minutes. I then just drove around to the window to speak with the cashier, who was sitting down smoking a cigarette along with 3 other employees!. Their appearances were HORRIBLE, they were dripping in sweat, smelled of smoke, no one washed their hands and all I was told was the a/c was not working and they felt under paid and needed a smoke break! I then noticed the health score of 87 and asked why it was so low, one of the cashiers told me, "well that's not even the right score, it's actually lower, the managers just didn't want to take it down." I asked then to speak with the manager who told the cashier to tell me she was too busy to talk! I had it, so I drove around to go inside. I immediately noticed, the a/c infact was not working, the cooks in the kitchen had no gloves and touched every item with their BARE HANDS! I then asked for the manager again, the cashier pointed to her, she was siiting down eating with an employee who wasn't even helping out her co-workers. I walked over to her and asked why was she too busy to talk, "because I am eating," she said quite rudely. Finally, I asked for both of their names, the manager is Kathy (has a strong accent) and the employee was Tina. I believe they both should be fired simply because they are not helpful, Kathy needs more practice on communication skills, as I was walking to their table the conversation was about somebody's boyfriend, the staff needs a positive manager, working a/c and nobody seems to understand one another. Lastly, why is half the staff hispanic and don't speak English, they don't work well with Americans and I will contact the Health Dept regarding the score and Fox 5 news regarding the spanish speaking employees for citizenship which I believe they don't have! Hopefully something can be done to help out this Dairy Queen!!!!

My daughter worked for you Carrollton, Georgia store the summer 2009...she was laid off when school started back & was told to come back summer 2010 & she would be rehired, she re-applied & spoke to the manager whom she obtained the application from...she was later told by another employee that they DO NOT rehire! This is not true...they just rehired a manager that can't even pass a drug test & had to take days off to attend a DUI class!...My daughter never received a seperation notice also...this is no way to run a business...it's sad to know this is who is serving our children ice cream!