Hyundai Motor America Corporate Office & Headquarters

Please join me in trying to get a Congressional Investigation on the HYUNDAI automobile and their Warranty they will not honor. Look we just got General Motors under control and now Hyundai is trying the same frauds. This is when People need to contact their Government and ask them to look at the facts here. Hyundia blames the People driving the car like we are all race car drivers and tear the car up . But they need to go bak to the drawing board with these. Its getting worse also not better. And its not just minor things its major Consumer headaches and expense. to many electronics controlling things thats what I think.

Sacramento Hyundai in Sacramento, California is the worst car buying experience I have ever had. I had to wait 4 hours to sign papers with the financial person. The person tried to slide in warranties on the paper work that we did not talk about or agree on. We had agreed on things that needed to be fixed on the car, yet there wasn't a due bill when we went in to sign the paper. Luckily, my girlfriend caught it before we had even signed one paper. I had to fight to get the stuff we agreed to have fixed on paper work. All that needed to be done was to replace the radio (the original was so fogged over) and replace the truck lock, which had OBVIOUSLY been broken into. We were unable to look inside the car or try it out because they had lost the keys. We were buying on good faith that they would have the keys. When we went to go pick up the car the radio was fixed but the trunk lock was not. When I went in to tell Omar (the manager of Sacramento Hyundai) the trunk lock was not fixed, he was skeptical that he was supposed to have it fixed. Then I showed him the due bill and he went off, bad mouthing the service department. They did clean the car up a little, but not as good as they would've if they were putting it on their sales line. They only put a quarter tank of gas in it, which is not what I have EVER had happen in my car buying experience .We were only handed one key and one remote. Omar said he would fix the lock, but with a different key. We asked him if he would fix the whole car lock, and he said no because it took too much of his time. And I said I thought the car came with 2 keys and 2 remotes. And Omar said it’s a used car only comes with 1 key and remote. A few days later, my girlfriend and I both called Nicole (our sales person) and asked if we could get a new key remote system, and possibly a whole car lock fix, since we had gone through all this trouble. She agreed that it was only fair that Omar replace ALL of the locks to the car, since it was a huge inconvenience to have two different keys, and she herself would not go with two keys. When we hung up, she promised to call back that evening. It took her 4 days to get back with us. Omar, throughout this whole ordeal, was very confrontational and would have bursts of anger if he did not like what we said. He would stop being friendly, and would walk away. "You do what you will, I do not care. I make money elsewhere." In all my car buying experience, I have NEVER had such rude people. Nicole was very helpful, up until recently.

Purchased Oct. 2011 a Sonata 2012 hybrid. The car always pulled to the left but apparently this is within your standards according, Joe Harriman, the service manager. The pull is annoying and your standards must be set very low. We own 11 other vehicles and none of them have this problem. The car also has a compromised leather handle. I noticed this, months ago, from the passenger seat, the sun made the flaw apparent. Mr. Harriman accused us of the damage and basically called my husband a liar. My husband drives this vehicle to work daily and does not haul stuff in the back seat. We were interested in a new vehicle but not a Hyundai if this is your service and care. I called after Dave Zeis called & broke the news to my husband. Stephanie Ballard, the receptionist, told me after complaining to her, "she did not need to listen to my complaints she had other customers". We are in the market for a new car and had plans of buying another Hyundai. Now I am not so sure. We bought two of your vehicles in 2011. Butler was going to get a shot of selling us a third vehicle but not if this is the kind of service with which we will be saddled. It would be nice if someone not from Butler could look at this car. We are very frustrated and with the ratings shown on your website, obviously we are not alone. Nothing is ever right it is just mediocre care. Please advise and let us know if this is the customer satisfaction of which you boast. I am posting this for the benefit of people looking for a new car.

I have a 2012 Sonata with 6,000 miles on it, the engine as been replaced 3 times!!! But they assure me the car is not a lemon, its just one of those things. I read a review that said Hyundai tried to claim the oil change people were responisble, they tried the same thing with me until they realized each engine never lasted long enough to need an oil change. I realize manufacturers somtimes build lemons, but the rude treatments and lies are over the top. I'll NEVER buy another Hyundai and I'll spead the word all over.

I was sent an advertisement from Braman Hyundai in Miami Florida yesterday that had a big red stamp on the front reading "Second Notice". I could have died!!! My letter carrier and my neighbor who was talking with me as I pulled my mail from the box saw this. It appeared that I don't pay my bills in a timely manner was getting past due notices from creditors. I realize this was an advertising tactic to get me to open the envelope, but my face is still red and I am livid!!! Please do something about stopping this kind of shameful advertising from going out.

My Hyundai is two years old and already the visor is falling down on the driver's side of the car, the trunk latch rattles until it drives me insane, and the air conditioning continues to shut off an on for no apparent reason. In Florida, where it is in the 100 degree range during August and September, this really matters. I hate to think what I can look forward to next year.

i leased a 2012 elantra limited from brad Benson in so. Brunswick ,n.j and bought a extended warranty. i had then had my lease bought by a different dealer and company .i asked brad benson for a pro-rated refund.. well...its been 3 months and they keep saying its being processed .i called the ext. insurance co. the have not received a thing from them. so beware of any and all dealers..... shame on you Hyundai for all of the grief you put me through and others on this forum

I have a 2006 Azera with 59,000 miles, the car over heat and cut off without any warning or anything. When the car cut off it left my husband was stuck in the middle of a highway exit, very scary and dangerous, thank God a trucker offered to help push him off the road. We are 6 months out of our warranty, but we always got the oil changed regularly. Only 59,000 miles and no warning at all that the car was over heating does not seem right to us, not sure what our next move is to address this issue with Hyundai.

I looked at several cars prior to my purchase of an Equus. The dealers kept telling me how reliable the Equus was and emphasized their "valet service". Overall I have been happy with the performance of the car. As summer wore on I noticed that the interior of the car would get to 82 degrees on a hot summer day with the a/c at maximum settings. I contacted Equus and they set up an appointment with Alexandria Hyundai. As a part of their valet service they are supposed to pick up the car at my location and deliver a "luxury" loaner car, either an Equus or Genesis. Alexandria Hyundai has cancelled 3 times because they have only "1 luxury loaner car". When I commented that this was the third time that this had happened I was told that it was because the person that had the loaner car out was not satisfied with his service so they were still working on his car!!!!!! What a joke. I again contacted Equus customer assistance and they schedule an appointment with Fairfax Hyundai. Once again they were to provide a Genesis as a replacement car. They showed up an hour late and brought with them a Hyundai Sonata. If Equus and wants to play with the big boys (Mercedes, Lexus, BMW, Infiniti) they should put up or shut up. We were considering purchasing a Genesis as our second car but based upon the unkept promises of Equus I guess we won't be spending any more of our money on a Hyundai. Do yourself a favor, spend the extra bucks and get a car that has some support behind it - not just a lot of hot air.

I see I'm not the only one who has engine issues - Hyundai IN Winter Haven, Florida has had my vehicle since 7/19/12 - they say due to an oil change performed by Tires Plus that "didn't happen" - My engine died 2 days after the oil change - had it towed back to Tires Plus and they said it was an "internal engine" problem - bring it to Hyundai - which I did - Hyundai states not their problem - Tires Plus states not their problem - WELL I DO BELIEVE IT IS HYUNDAI'S PROBLEM AND THE NEXT PERSON TO TALK TO THEM WILL BY MY ATTORNEY. My engine is still under the 100,000 warranty.

I bought a new Hyundia accent last December from Elgin, IL (car is excellant) however I had a Situation that makes me sorry I bought this car When the car was delivered to me it had no auto lock or automatic start which I assumed would be on a new car. salesman told me that was extra,so I asked to order the auto starter( I live in IL, car is parked outside & I leave at 4:am for work and it is still dark) this costed $700.00. On end of July I thought I should also order the auto lock . I received a little disc with 5 buttons and I asked what the extra buttons were. salesman said this also has the starter on it for a charge $484.27 Why was I not told this in Dec.? I ended up paying a total of $1,484.27. I feel I should have been told this I could have a starter for $700.00 or both for $484.27 . What is wrong with this? I think this was a case of a 70 year old woman being taken advantage of . I will never go to Hyundia again if this is how they treat customers.

I own a 2002 Hyundai Sonata. When I step on my brake pedal, it goes down to the floor. The master cyclinder and brake booster has been replaced, and brake fluid added. The front and rear brakes have also been replaced.But it still goes down to the floor. Any feedback on repairs or information on any rebates will be appreciated.

i OWN A 2007 SANTA FE WITH 80,000 MILE, OUT OF THE 5YEAR WARRENTY. THE ELECTRICAL SYTEM FOR THE DOOR AND HEAD LIGHTS HAVE SHORTED OUT AT A COST OF $1000.00 TO REPAIR. Definitely sub standard quality .....In all the cars I have ever owned NEVER a issue like this one. Of course this quality fall short of any expectations that I had for a Hyundia car and will never buy another. No help from dealer ship..looks like a tail light warrenty.

i bought my 2012 sonata hyundai last year in july of 2011. Within the first two months I had to replace the compressor and new shocks. I have had other issues when I purchased the car which ended up being lies. Also, I have taken my car faithfully to the Hydundia dealer for service. They never told me I needed to rotate my tires. I had to purchase two new tires at 20,000.00 miles because of their neglegence. Of course, they told me that was my fault!!!! I trusted them with my car. I will never by another Hydundia again, especially when you write a letter to the company to complain and never here a word back from them, so I will say it now. Don't ever buy from Lehman Hyundai in Hallandale, Florida. My car is being recalled, so this is the third time I have had problems, plus, I am going to need another compressor because of the same noise I had last year. It is not fair. I do not want this vehicle anymore, but they have my money so there is nothing i can do.

I have a 2007 sante fe limited with 41,000 miles. The outside of the bottom of the drivers seat is dried out and cracked, the seats are suppose to be leather ,I didn't think leather cracked. The suv doesn't even sit in direct sun. I called the dealer and they wont do anything for me after paying over $30,000 for this vehicle. What happened to a company standing by their vehicles they make.

I have a 2007 sante fe limited with 41,000 miles. The outside of the bottom of the drivers seat is dried out and cracked, the seats are suppose to be leather and I didn't think leather cracked. The suv doesn't sit in direct sun. I called the dealer and they wont do anything for me after paying over $30,000 for this vehicle. What happened to a company standing by their vehicles they make.

I am incredibly frustrated with the way Hyundai in general , and Paramus Hyundai in particular handle their business.After visiting Paramus Hyundai 6 Months or more ago I have yet to get my $100 deposit that I left there returned to me.The Manager ,Eric has refused to return my calls which resulted in me having to send a Family Member to the dealership.This simply was easiest for me having moved out of the area.They presented a receipt and were told by this thief Eric that a check would be sent within 3 business days .That was a Month plus ago , and still no check was ever sent. Stay far away from Paramus Hyundai as it looks like their Manager has developed a nice little side business of clipping people's deposits .

We love our Elantra which we bought in February, 2012 but were surprised recently when we discovered we had no spare tire or jack. I went to Hyundai and they told me our car was not equipped with a spare and I had to buy a spare and jack. This cost me over $200.00 At the time of purchase, I was not told our car did not come with a spare or jack.

My father in law bought me and my family a 2011 Hyundai Elantra Touring. So far it has had to have the transmission replaced, the air conditioner blower motor replaced and now it has to have the purge valve in the gas tank replaced. They told me it COULD take out on me, but still sent me home in the car without offering me a rental or a loaner vehicle with the gas tank purge valve messed up. If it takes out on me I will NOT be a happy camper. I think the AG Office is fixing to hear from me on this lemon. 1 year old and all these issues.

my hyundai sonata 2006 blew the engine while i was on freeway without warning threw a rod run all the oil out now i having to try to get a engine on fixed income it had only 92,000 miles on it i thought it was ready to ride it was just due for oil change