160 Reviews For Goodwill Industries Headquarters & Corporate Office

Goodwill, the biggest scam of the US

Three days ago I made a couple comments about this scam charity tax evader company, and I don't know why still don't appear. How long take to approval the post to be published?

scam artists

One star is too much. I bought so called "loose diamonds" that were advertised by Seattle goodwill only to find out when I tried to re-sell them that they were fake. No refund,, no caring nothing. They took my money and ran.


The Brooksville/Springhill, Florida needs to contact the Bullhead, Arizona store for advise on how to market and clean up racks and racks of clothes and other items. The Bullhead store has a designated day for seniors with 25% off and on Sundays has a specific color with all items of that color being $1.00. This does wonders for clearing out excessive inventory and really helps those in need...which I thought this was the intention. Also the Florida store charges far more than it needs to. And stop asking for rounding out your change.


I go to the goodwill in Anderson, Indiana. lately the cashier has been asking to"round up" total I suppose as charity to the store...this is aggravating first because all the merchandise is given to you in the first place and secondly gov't is subsidizing training so what a deal and you want more? you could use some of that money to give hygiene and appropriate behavior classes! your business needs to be audited for abusive practices.

cabot, ar store

Our wonderful store hear in Cabot, Ar. Is working without air conditioning in 90+ heat. It is a shame they have to work like that but only customers complained. Your staff is wonderful and caring as well as efficient. My spouse had to wait in the car because of heart lung problems. Hope this problem soon corrected.

Staff on Breaks near front door

I dropped off a lamp Sunday at 10:50A at the Goodwill store on Westheimer at Fondren. There was a large vehicle already there and the driver was unloading lotsa things, a chair, bags of clothes. Here is the deal, there was a large group of employees in red shirts taking a break in front of the drop off location who were not about to help the man with all the donations. Why do the employees break at the front of the store where is appears they are not working but standing around complaining. I don't want to encounter this behavior when I am using my vehicle, my gas, my energy and "free stuff" to keep your business running and not one person can offer to help. Shame on your "mission". I will take my donations to another organization who are open on Saturdays.

Stop putting your price tags across labels. We only have to pull them off to see what the label says. Then there is no price.

when will the goodwill in Gainesgville, tx re-open and or you all looking for another building or what. Now i have to travel to Denton or Lewisville, tx.

Goodwill needs to change their name to Bad-will. They are a joke. Taking advantage of disabled human beings! The managers are a bunch of complaining drama queens and kings. They do a terrible job of running a business. Can't wait for the new CEO to run this establishment to the ground. Can you say JCPenney?

Safety of individuals that help you make money

Since they started putting name and address of people donating into the computer by means of "put your name and address on a piece of paper" The paper then goes into a garbage can. Prime source of identity theft information. I can only imagine how secure are the computers are -NOT!! The woman insisted that I write it down, in a moment of stupidity I did. Now I can only pray that nobody else sees it.

unfair to their employees

Thinks its unfair how someone who a good hard worker and offered a lead position and takes the store forever to get them going then finds out a another lead from another store will be comming in.when is store already has enough leaders and on who's supost to become one.

overpriced trash

Shame on you for trying to sell things that you got for free for outrageous prices!! For instance a frying pan for $23.99 thats sells at Walmart (exact item) for $9.99. Greedy Company!!!~~~~ :-(

disabiled individual

I live in, Morgantown, WV and moved here almost twenty years ago, in 1994.I've been looking for work since 1983 in, my home town of, Fairmont, WV. Now since I've been checking with Goodwill office in, Sabratan, WV,I met the human rescource guy, but he say I don't qualify for anything, and can't help me. I thought that Goodwill was suppose to help the disabled.

Tuesday $1.49 day

I am furious about changing $1.49 to $1.99 as if Goodwill isn't making enough money on DONATED ITEMS. I am also annoyed when the cashier asks if we want to total up to the next dollar for a donation. I am already donating by purchase donated items. I am hoping people who shop/donate to Goodwill realize how the prices are getting to be more retail than second hand. If it is because some people are buying carts full of $1.49 items then just limit $1.49 items to 10 per customer per Tuesday by using their phone number. Stop building so many STORES!!!!

Bedford, Pa Goodwill Pricing

We go to this place often and more often than not walk out disgusted about the prices. They are out of control!! Seriouly, stop the insanity and stop ripping people off!

shame on goodwill

I am writing this review about the way that goodwill in run. and the way they treat the disabled people that work for them by hardly paying them anything. I hope that all the people who shop there will stop shopping there


It is not right to force a "gift card" onto a customer returning an item(s) that she paid cash for; if cash was used to purchase (not a gift card, check or debit/credit) then cash should be refunded when the customer has followed the refund guidelines. So I have this "gift card" for my cash refund and I go into a store in another city, stand in line for several minutes and a day just to be told I can't use my gift card (even though I have my refund receipt showing how much credit is on the card) because their computers aren't working right. I had to pay cash again and still left with the *&$&*@# card! What's your ploy? - hoping that many people forget to use them so you have more money in your pocket?

increasing prices, color tags?

I am so disgusted by the goodwill stores I've been to lately. They keep raising the prices on DONATED items. Good grief, its not like goodwill has to buy the items at wholesale prices and then mark up like all other retail stores - there is no middle man, yet they are charging like they've had to pay enormous prices just to put it on the shelf. I've suspected the Sunday morning store color tag swipe for a long time and I also have seen different color tags put on items - if I go in on Friday or Saturday and see an item with a blue tag, I've been back in the same goodwill store on Monday or Tuesday, see the same item with a different color tag - preventing people from getting items on sale. Goodwill is no better than the IRS or Washington - running a coverups on their scams.


The color of the week %50 is a SCAM. goodwill pulls most of the color of the week items off the shelves first thing on Sunday mornings..... What a SCAM, I will no longer shop at goodwill anymore. I will also spread the word to everyone I know. The selection is getting worse every day, I believe goodwill is allowng iit's employees to take all of the good donated stuff before it's put out in the store, some of the prices are outrageous too. Greed is ruining goodwill!

stop paying penny wages

.22 cents/hour shame on you you run sheletered sweatshops like mexico and china also other countries it's not a sheltered workshopp it's like working in central america

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