GNC Corporation Corporate Office & Headquarters

I recently made a purchase of an item from a GNC store last Friday. After reading the ingredients on the bottle, I realized that I could not take this product. I attempted to return the unopened product to the same GNC store. The store clerk required a drivers license to make this refund. I refuse to provide that personal information, as I was not required to show my drivers license to make the original purchase. I then asked the store clerk if I could have a store credit, or to exchange for another product that I can use. She continued to tell me she required my drivers license to do any type of transaction. The store clerk reasoning was to prevent fraudulent acts. This is not considered a fraudulent act because I am not asking for a cash refund. I simply asked the store clerk to refund my credit card. This is not a fraudulent act. I have never in my life had such a difficult time returning a product to a retail store, after this instance, at a GNC store, I will never solicit another GNC store or products in my lifetime. My family members also take supplements and they will not solicit another GNC store either.

I received a gift card as a christmas gift from my mother. She purchased it at the Fashion Square Mall in Saginaw, MI on 11/30/11. I just tried using the gift card today and the computer said it wasn't activated. (no money on it) I showed them the receipt of the purchase and then the manager called customer service and said the card was used at the GNC on State St. in Saginaw just 3 days later. The clerk whose name is J.W. (sales associates name on the receipt) is responsible for this. Putting the puzzle together, he probably pocketed the gift card with the money on it, and gave the blank card to my mother. This is the only possible scenario I can think of. This is a SCAM! How can GNC employees get away with this?? If you have proof with a receipt, this should hold up. They tried telling me that the person who bought the gift card, took an extra blank one off the shelf and gave it to me as a gift. Wouldn't stealing a blank gift card ignite the sensors to be alarmed?? This is so ridicilus! TONS of people are scammed like this on a daily basis! This guy is the only one responsible, and should be FIRED!

I recently made a purchase at the Roundlake Beach store in IL.I went in and knew what i wanted.When making my purchase i was drilled with questions.I have never had issue with this until today.Anthony the so called store mgr quoted, if i dont like his questions go shop at WAL-MART.I have shopped at gnc for over 15yrs and never experieced the attitude i did today.He was very unprofessional, rude and had a very bad attitude.All i wanted was to get the product and pay for it, not get badgered with questions and try to get pushed into buying anything else.Oh well i wont be shopping at gnc again.

GNC is corporate Scum.They make more than 1.82 billion in profits a year!!! Can they not afford to pay $14 dollars an hour and still make Billions in profits?..Surely yes.Obama is going to wipe that corporate scum smirk off their faces!GNC treats their employees like manure! Scum of Scum are corporations who take advantage of others.

The decisions this company makes is simply so those at the top can continue to get rich while those who are grossly underpaid are harrassed to reach financial goals and threatened to have their jobs taken from them. I saw this for 8 years. WE not only met our goals but managed to go over the bar and did anyone say 'good job?' No. They simply raised the goal monetarily for the next week and the ever threatening harrassment of 'you'll lose your job if you can pull these numbers up'. If you are in a GNC it is not the clerks fault that she/he has to try the 'pitch' on the gold card because the bottom line is, if they fail to sell the amount set for them they may lose their minimum wage job. This company fired a wonderful manager . Together we built a customer base in a small town that raised the bar with stores in places like Oklahoma City and in some cases regionally. I saw my boss constantly being threatened to go higher, do better and our customers were faithful. GNC however is not faithful to is employees. The very same DMS and RMS were close to retiring and demoted to store managers, one who has to work in two stores so she can keep her insurance....We are told 'push those gold cards ' and we did. At one point I set a record for gold card sales, an enormous single sale of 600.00 to find out my commission was 8.00. They only hire part time people and cut their hours. Who is willing to work for minimum wage at a time when the mall is empty? the only full time person is the manager. Our inventories were good and our customers loved us. To find that my former boss (I'm disabled now) was fired due to a fixable error by another employee while she was on vacation was a chicken s*it way to fire someone who after being reamed royally would get an outstanding achievement award the next day or week...so....who's running the show here? We have no idea of what is said in closed meetings but it did come back to bite those who sacrificed good people who busted their tales because they CARED. To GNC? We are a number..a number who are given numbers in dollar signs to reach constanty. They brag that they are one of the major corporations that never has to pay unemployment. When Ephedra was an issue they left MY boss and friend without any legal representation and threatened her if she removed any product with ephedra off of the shelves....and in the store at the time there were DEA agents ready to take her to jail...and where was corporate to back their loyal employee? If it had been me? I'd have gone to jail and I would have owned that Company. Workers there are pushed to the limit and some burn out . how can you defend yourself on numbers when every nite you have to do your inventory for the day that on your shift you had virtually ZERO customers. Their response? 'We dont want to hear excuses'.....so should those who work there bring their ouija boards and sell to the dark side since the living dont care to come in? Offer more products for women and quit showing your staff how to sell vitamins in a passive/aggressive way. legally, NO one can tell you that vitamin C is good when you have a cold..so you act stupid and while talking you are walking a customer to the C section and mention 'I HAVE seen people use this but I can't prescribe'.....C'mon.....GNC is a good ole boys club and any female that ever actually made it to the top was either related to those powers that be or sleeping their way into job and the latter can be tossed away just as quickly as she was brought in. But to fire a woman who ran an impeccable store ,is well thought of in this community and in fact had customers so loyal to her they refused to use any other clerk there...so the next time you are in GNC. Understand that the person there has 20 seconds to greet you , offer info about the Gold card and then multivitamins and they are told 'if you want a raise , give one to your self......sell the products that have a commission '....I dont know many little old ladies who will use Creatine and body building products....and what many dont know? at least THREE apparently different brands of products sold in the supplement and herbal area? Are all GNC products....so they get you with their 'generic' version, their 'cobalt blue glass' version and their brown plastic bottle products...just read the back....I got sick of seeing people who were grasping the last thing they could in hope that their cancer would be cured......GNC feeds off of these people and its a damned shame . Someone should see how they are cooking their books and how their employees are treated...I refused the manager ship. They will do anything to undercut someone and put a newbie in so they dont have to pay what the other person who invested 16 years in....they'll lose buiness here. Thats a given and its a shame. This lady was impeccable in all she did. She was counting on her retirement and more than once I've seen upper management treat her shabbily and if it had been me? I would have filed a complaint against the labor board. GNC is staffed by paid slaves and only the customers can stop this....

GNC is currently selling Supreme Protein bars at buy-one-get-one-half-off. Though GNC will allow you to purchase as few or as many as you choose, GNC will not allow the sale of a BOX (of 12 bars) at full price with the accompanying BOX (of 12 bars) at half price! GNC Corporate must employ the limited.

About two weeks ago I submitted a complaint and never heard back so I'm gonna send it again!! I wet into GNC in Lexington, SC and was getting some products and was looking at the protein powders at that time I looked over and the gentleman that was working was drinking from a gallon water jug and them came over to help me!! He was telling me about a protein drink and offered a free sample he would just have to make it so I agreed he went to the back and rinsed out the mixing stuff and came out he didn't have enough water so he reached for the gallon water jug and poured it in my glass I took a sip and them it registered to me what he had done when I questioned him about having of Just used the same jug he drank out of he totally denied it but it was the only gallon jug up there and it was the same one he drank out of minutes before!! I can't tell you how disgusted I am I felt sick and mad all at the same time! I will never use this establishment again I can't believe that an employee would feel that was ok and them lie about it!! I might even take this further then this letter!! I have been loyal to GNC bc I loved yalls products and my sister worked for y'all before she passed away and now I'm so disgusted I don't think I can return!! Thank you

I was in a conversation with Nick Rogers/Mgr (GNC in Minneapolis) regarding Brady Degagne being transferred from Grand Forks to Blaine, Minnesota. Nick gave me his e mail address : 700327@gnc.com. The e mail address didn't work, could somebody from Corporate confirm Brady's transfer. He is a tenant in our rental property and I told Brady if he could confirm the transfer we would terminate his lease. Thank you, Brian 701 775 4264

Well this is the 1st time i ever wrote to a corporation..i just read about some customers who were not so happy with GNC...but..i have to tell you of a man i met at the gym i go to..to lose some weight, there i met a guy who 18 months ago weight in at 430 or it was 450lbs..he now weights 230,,i did not believe that he ever was that heavy..but on his phone he had pic.of himself at his 430 lbs..wow what a heavy,very heavy man,,i asked how he did it and he told me that he just got tired of being so fat and decided to get fit so he started hitting the gym ,then eatting right and taking GNC to make certain that he would maintain proper balance of vitamins for his health,,he lost the weight but then had a new problem,,he had excess skin so he started to body build and man i'm telling you unless i saw with my own eyes what he look like before i never would have believed his story,,,so there are some people who are benifiting from GNC products......bearwalkingtall@yahoo.com.904-351-9045

By Law GNC and its' employees are not allowed to recommend products for cleaning illegal substances from your body, even if he were to have a 215 card which says that the state allows him to smoke. that explains why he denied speaking with you. Another thing to keep in mind, is that a detox is designed to clean out your system. getting sick or staying on the toilet is a part of the process.

Poor doesn't even describe how crappy GNC was to me. I live in Evansville Indiana, we have a GNC store in our mall, my boyfriend was trying to make sure his system was clean from thc, we went their and Clint told us this $60 cleanser and detoxifier would work. My boyfriend got deathly sick, and it didn't work. I tried to ask for my money back and Clint denied ever talking to me. So therefore I have $60 in a hole and a sick boyfriend. Thanks GNC you fuckin suck!

so i was in a GNC store in Erie pennsilvania about a month ago getting NO2 RED pills and NO2 red hemosurge bought it from this store before for 69.99 both products as it shows online... went there like i said about a month ago and the B*tch told me umm no sir thats wrong we dont carry that promo here so who ever sold it to u was clearly a dumb A$$ so idk waht to tell u but ur total is 90 dollars... i said thats to much ... she then says if u dont like it put the product back and leave ... i said to her listen if u hate ur job that much leave this store lock up and ill ahve a friend come run this store better then u. so i went back today thinking she would be there and sure enough there she was ... she says can i help you sir. i said do u have napalm or nuke . she replys with no why dont u just order it off line in the worst tone ever. i said listen here bitch this is twice now that ur a bitch to me so get a life and chill the fuck out. as im walking out i keep looking at other products .. her phone rings and she starts talking to her friend company phone in all about facebook her ex boyfriend posting comments on her Facebook saying how fucking stupid it was and shes a whore.... i mean come on! customer in the store.... GNC GET ON TOP OF THIS SHIT!

The GNC location in Oak Park Mall in White Oak PA, has GREAT customer service. Their is a customer rep by the name of Jay, he knows suppliments on how to stack a long with getting the customer with what they need. Most people come in not knowing what they looking for but he spends time with the customer to find out. Jay is into extreme fitness and very knowlegable. He is getting a large following with the way he handles the customers.

I am very disappointed in GNC and its handling of it's paying customers and their orders. I placed an order online, without any reason or notification from GNC the order was cancelled. I found this out a few days later when I went to the site to check the status. I then re-ordered. 3 days later my order was still sitting in the warehouse. I called customer service, the first rep hung up on me. The second put me through to a supervisor who apologized for the horrible service and assured me that he was contacting paypal and crediting my account so that my order would be free of charge. My order is still in the warehouse 10 days later. I have spoken with 4 supervisors none of which have a clue. They have even told me that they have no way of contacting their own warehouse. I contacted paypal to cancel this order as GNC refused to cancel regardless of how often I insisted. Paypal had never been contacted by GNC regarding the credit and also had never let paypal know that the first order was even cancelled. That is beyond ridiculous, thinking they can have access to my account when ever they feel like doing their job. Absolutely NOT! I put a stop payment on both orders and will be reporting GNC to the BBB. They cannot treat people like this and refuse to give them their own money or allow them to cancel orders they they have no intentions of filling.

GNC rating is worse than poor it is horrible. It is now my missuon in life to make sure all the people who shop gnc know how the employees are treated. Worsethhan dirt!!Thare has necever been a more disgusting place to work. They lie, they cheat, sexual harrassment goes on every day and if you @refuse to have sex with your rsds they fire you.And if you report it to corporate they call you a liar. Hey don't care about you customers all you are is dollar signs.

I was just completely hosed by GNC. I ordered my products online and wanted to apply a gift card. Completed the transaction and my credit card got charged the full amount. Emailed the company immediately (even before the confirmation email arrived). They keep saying there's nothing they can do. I wasn't asking for anything special. Refund my card and take the money off the GNC gift card. Simple transaction. Now emailed or been on the phone with 4-5 people and still no one is willing to rectify this situation. Completely absurd. They want me to travel to a store, get a refund and then reorder the product again online. Sweet! I get to pay shipping and handling twice! OMG. What's the point of ordering online? Last time I'll ever be doing any business with them.

Have been a member of GNC for many years. Renewed my Gold Card at another location other than the one I usually shop at, sales person did not have "sticker" to update and told me to have sticker applied at my GNC. Told sales girl this, she would not listen and would not give me my discounts. Told me Krill Oil was "buy one, get one". When I got home,she had charged me $19.99 each. What a racket Tried to reach manager, who never returned my call. Takes forever to get out of the store as sales people working register are so busy trying to oversell customers in line. Two people just walked out. Terrible, Terrible service. Will shop at the Vitamin Shoppe from now on.

I find that most GNC stores are a pain to shop in because of the commission based pay, but the worst store I have ever been in was a new open store number 1491 in Monroe NC. Extremely pushy, and poor salesman skills. I have been in sales for over 20 years and understand the pressure of making a living off commission, but these guys are over the top. He called one of his products crap just to try and get the up-sale on another.He was very into making the customer fell stupid to sell his products even though his tactics did not work on me and I still bought what I came to get in the first place. I have been a loyal GNC Customer up until now. This guy has completely turned me against GNC as a Whole Company and I will never shop at another GNC Anywhere. I can find products elsewhere. In case Corporate reads this. It was one of the little white bald headed guys that travel to multiple stores. He is giving your Company a BAD name with his pushy sells skills.

It was recommended that I buy Sensa from a GNC retail store, rather than on-line directly from Sensa. When I purchased the 1st box (a 2 month supply), the sales person convinced me to buy a Gold Card to get a discount on the costly remaining 4 month supply. He said, "You could always return them." (exact words) But, failed to tell me there was only a 30 day return policy. After using the first 2-month supply, which did nothing for me, I returned the remaining unopened 4 month supply. Shame on me to think I would get a refund. I was told that GNC has only a 30-day refund policy. I am so disappointed. This is my last and final purchase at GNC. I regret the years of countless purchases I made at GNC.

yea I was tricked into buying a gold membership buy the clerk in the colorado springs store on centenial. went for diet help and was given crap that made me sick. she toild me that i could return everything but when I sis today they would not refun gold card even though only used once and was returning that item too.I was never told that when purchased. They have no idea who they arte dealing with, as I will spend tens of thousands to get back my $20 and to get out the word that they and their products are a rip off!