301 Reviews For Buffalo Wild Wings Headquarters & Corporate Office

poor customer service

Called several times to place an order- was placed on hold and then hung up on! Asked to speak to manager, Chris answered and replied," we have several people on the line, and we are extremely busy!" Completely unacceptable! Poor customer service!

Managers on Drugs

The management in this corporation is on serious drugs and they take it out on their guests and employees. Look at the reviews people this company is a horrible company to eat at or work at. STAY AWAY!

I've worked for them for 4 months now and they suck. Management the food everything. Corporate needs to come in and fix my store. Well was my store I left.


The wings I got for the very first time ever were so over cooked in Littleton Colorado I will never get wings from here again


Bought seasoning from the store on cantrell in Little Rock Ar. Tried to return it because it had no safety seal and was in big chunks. It took 2 managers to refuse to return my money, (had my reciept ) said it was a moisture issue, and they would exchange it. After their arrogant attitude, didn't want to exchange and didn't want anymore old seasonings. Anyone could have put their finger in the shaker. I left it with them. This store needs managers that are concerned about customer service. By the way, I am older and understand how to use store bought seasonings.


I started working at bww and the management wasn't organized. Never a good sign, just saying. I had a so called professional trainer. One that traveled to opening stores to help open. I do live in America, right? This guy could not speak English to save his life. Not good for an English person trying to be trained. He was very unprofessional and not very helpful. Looking forward to not a very long future working here.

fed up

You guys suck its football season and all we can watch is boxing and soccer on the big screens in williston nd Who cares you commercials are football its Football season I will never go to another one or ny friends either

not that bright of managers

Lebanon, IN location has the worst managers there. I guess you can go there and talk to other tables there because you are disturbing other customers per the managers. These unsocialable people who run a place of this nature needs to get a life. It has happened to at least 5 customers I know. U GUYS CANT LEAVE YOUR TABLES, THIS IS NOT A SOCIAL PLACE.....Get a life douchebag managers

Food Poisoning

We visited the BDubs in Cedar Park, Tx last night. Both my hubby and I woke up with extreme cramping and intestinal distress. I am so disappointed in the decline of cleanliness and service of this location. We were regular customers and have noticed many changes in the last 3 months- none which are positive. Your online survey is not working or I would have aired my concerns there. Not sure why this location is having so many issues but hope you figure it out before you lose all business. BJ's Brewhouse ( just across the street) opens in a month and I for one will not be back to your location. Dirty store- inside and out, poor service and food poisoning- wow, thanks BDubs!!

Wrongful firing

I was recently let go from Buffalo Wild Wings where I worked for 3 and a half years. I was fired for "no-call, no-show" for a shift scheduled on a day where I had previously filled out 3 availability sheets that said I couldn't work that day. I told the managers all week that I couldn't work this shift and tried to get someone to work for me but was unsuccessful. I even called in that morning and said I couldn't work the shift and have been trying to get it covered. The next day I was called and let go for a "no-call, no-show" which they had said I had one previous which was beyond my knowledge. I had called out before and was told I had been written up for calling out not as a no-call no-show. What can I do?

worst service

Went to the Buffalo wild wings in robinson township pa and the worst service greeters on there phone while customers wait standing around talking while I'm waiting to be served and the manager did nothing


brownsburg in store wings suck tonight not crispy I could make them better at home.

Ordered wings wings from Tukwila, WA location twice this week. On the first order the waitress did not bother to ask if we wanted celery or carrots. The first order was very tasty and hot! The second time we ordred a call in order....at 6:15pm. I arrived to pick it up at 6:45pm and had to wait until 7:05pm to get our order. After driving home I was highly upset to find our fries were cold and wings were not as good and barely had any BBQ sauce on the boneless wings. I called back to speak to the manager and was told he would call me back that night.....crickets! No return call. I will NOT BE BACK and will let my friends and family no what horrible customer service !

Unethical behavior

Guys beware there is a server named Jason at the Riverdale, Utah location that hits on your girlfriend even after she tells him she isn't interested and doesn't date younger men. He left his phone number on the back of the receipt. That is a form of sexual harassment! Nice way to cause problems in my relationship too. Unethical behavior!


Such poor service my firends and I will not go back. Waited for our food for 45 min., when we finally got it everything was cold. We sat and watched as everyone around us got their food even though they had all arrived after we did. Very disappointing.


Seriously, tried to order the sampler without onion rings, asked to substitute another item for the onion rings and was told no by the waitress and the manager. Poor customer service!

No grilled onions

So I went to the east York bww in York pa and I asked for grilled onions on my burger and management told me they could not do that and they won't do that UNBELIEVABLE How can grilling a onions be so hard to cook and take so long No if my Restaurant I would be ashamed

unprofessional managers

I love the food but that managers are so unprofesinal in Secaucus nj , i always see them doing nothing they always chatting with the waitresses, and i have a friends the works there and i seen that the stuff scheduling is so unorganized, they should be on top of the manager more , i suggest to get managers with more experience.


I work there for a week then i did not like the management too unprofessional is like 6 people in charge supervisors and managers and everything is so unorganized. So i left i wad so post to get pay to weeks ago i been trying to contact them over the phone everyday they have me on hold and hung up on me i show up they have me waiting and still no answer about my pay...

Worse service ever

I love Buffalo Wild Wings. Never have I had a problem until I visited the one in watertown ny. They have the worst costumer service ever from their waitresses to their management to the point where it makes me not want to visit this location anymore. HORRIBLE HORRIBLE SERVICE.

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