Boston Market Corporate Office & Headquarters

Companies like Boston Market just don't get it. They advertise and tell you what great deals they have. Although, when you walk in, customer service SUCKS. The employees could care less about their custommers. They are there to spend time and get a paycheck. The corporate office could care less about customer service. I was right when I said Red Lobster would go under some day. They closed over 200 stores and the company was sold. I tried to tell them but they wouldn't listen. Circuit City was told, get your customer service straightened out or you'll go out of business. They wouldn't listen to me. I've spoken to hundreds of business owners, especially in food service where people who have money to spend in their business. Yet, so many are stupid and lose thosands of dollars and close their doors. It just goes on and on.

AM WRITING YOU THIS LETTER BECOUSE I FIRST WANT TO SAY I LOVE MY JOB AM A HARD WORKING LADY THAT TAKES PRIDE IN WHAT I DO I MIGHT GO IN CIRCLES TO EXPRESS THE TURE REASON WHY AM WRITING YOU THIS LETTER BUT HERE IT GO I ADMIT I HAVE HADS PROBLEMS IN THE PAST AND I MAY HAVE NOT ALLWAYS BEEN THE GULITY PARTY BECAUSE SOME PEOPLE COME IN TO THE STORE WITH A PROBLEM OF THER OWN BUT IVE GROWN PAST ALL THAT NOW. LIKE NOT UNDERSTANDING WHY AM SO HORRIBLE AT WHAT EVER IT WAS THAT I WAS DOING WRONG BEFORE(THATS THE WAY ("SHE")AREA MANGER MADE ME FEEL).I HAVE CHANGED AND I DID IT FOR THE GOOD I CHANGE FOR ME AND MY 3 KIDS AND FOR MY JOB I CHANGE BECAUSE I LOVE WHAT I DO I HAVE COSTUMERS THAT APPRECATION MY SMILE AND POLITENEST AND SO FORTH I HOLD MY JOB BECAUSE I GO TO SCHOOL TO FURTHER MY EDUCATION SO THAT I CAN TAKE CARE OF MY KIDS TO BEST OF MY ABILITY.I FELT VERY BAD ABOUT MY MISTAKES BEFORE BUT I PRAYED ABOUT THEM AND BECAME A BETTER PERSON. EVEN AFTER CHANGEING MY ATTITUDE AND I ALLWAYS HAVE APPRECIATED MY JOB WELL I AND WHEN I DID WRONG I ALLWAYS GOT DISCIPLINE FOR THINGS THAT I HAVE DONE WRONG AND HAVE NEVER BEEN RECOGNIZE FOR ANY OF THE MANY RESONS I HAVE DONE THINGS RITE AM HUMAN AN THIS IS NOT A COMPLAINT ON OUR AREA MANAGER BUT SHE GOSE NOTICE TO ALL WAYS HATE ME AND TREAT ME AS IF I CANT DO ANYTHING RIGHT ("SHE") NEVER CAME IN THE STORE AND JUST MADE ANYONE FEEL AS WHAT WE DO BY BEING ON TIME COMING IN AND DOING OUR JOB TREATING THE COSTOMER GREEEEAAATTTT AND JUST WORKING HARD IS NOT GOOD ENOUGH I JUST DONT FEEL LIKE THATS RIGHT WHAT SHOULD I DO I REALLY NEED SOME ADVICE AM DESPERATE I DONT WANT TO LOSE MY JOB FOR ANOTHER THING THAT I HAVE NOT DONE WRONG GETS ME IN TO TROBLE PLZ HELP..........

I am writing to praise the services of Erika Robinson, an employee, at store # 0279 who works in the Plantation, Florida store. We know her for a several years and want to acknowledge her for her wonderful, cheerful, friendly outgoing personality!!! We have written to your company before and was happy to still see her 'working' the counter. We hope she gets the praise she deserves!!! Thank you and hope we get a response from you too, Barbara & Elliot Hochman