Big Boy Restaurants International L L C Corporate Office & Headquarters

Found a hair in some toast at the Big Boy in Ionia today. The manager/owner didn't really seem to care. We watched as the cook would rub his beard and hair as he was cooking. Just thought you should know...

Cant stand where I sit cook doesn't wear gloves is nasty to watch slow cook gets mad when he has to cook. Customers don't come in like they use to use to be good when managers cared no one does now and it shows.

Been coming here a long time place has gone to dogs food horrible,service slow, filthy dirty. Place has gone to dogs had 2 good managers both gone because not liked my supervision. heard remodel is coming why bother!!

I ate with my husband and daughter on mothers day to celebrate and the waitress never came to check on us...we had to get up to adk for nore water and not to mention the food was awful...the best part was the girl cashing us out blatently tried hitting on my husband...the manager never came buy to check on us....by far the worst big boy...west branch michigan. I will never go back

The Restraunt is always filthy when we go in there. If you tell the waitress they forgot something they get very defensive and rude. Went in one night for dinner. And the language coming out of the waitresses and other staffs mouths was appalling. And the night manager was just as bad. The night manager was to worried about sitting with her significant other then tra New staff. We will not be back. I would rather make the drive to FlatRock MI then go there again

Big Boys in Big Rapids, Mi - We ordered a Classic Big Boy hamburger you get more meat on your hambuger if you go to a fast food place. Hamburger on that sandwhich was so thin you could see holes in the meat. French Fries were so salty the salt was just laying on your plate. Food was GROSS! On March 1, 2013 that Big Boys was so dirty people were so rude and got only 1 cup of coffee and paid the high price for it, salad bar was NASTY no food it was just so GROSS. They didn't have a problem giving you the bill even when you complain about it and they took your money with no problem after you complain about it. What is wrong with Big Boy Restaurants? I wouldn't be proud of the Classic Big Boy Hamburger or any of the food really.

The Mt. Clements location is ran poorly and is dirty. The waitress there are not appealing and are rude. The food at this location is not to company standards. The management staff have no idea what there are doing nor to they care about there staff!!!! The owner knows about this and does nothing about it.

When customers and hard working employees don't matter to a company anymore, they don't deserve your business anymore. The people running the company Big Boy stores in Michigan are a joke! It's sad that the management cares soo little! I will never waste my time or money at a Big Boy ever again in Michigan. I had to rate one star, but they don!t deserve any!

Brookpark Big Boy the worst. mgt and staff very pad attitudes,in for dinner slow service horible food servers standing around talking and gossiping. mgr talking about football game to one has any attention to detail. i use to stop all the time not anymore dont know the crew anymore and atmosphere is horible you really let this one go close it if you dont want to run it right.

My wife and I have always been loyal Big Boy fans. We've always enjoyed the BB here in Petoskey, MI. Now that we have a brand new one here, I just want to compliment you on the great facility, the ambiance, the service and, of course, the food. But, in order to compete more effectively with other area restaurants, may I suggest the following: Make different coffee creams available, e.g., french vanilla, irish cream, etc., Also, please make coffee pots available for those cutomers (like us) who like our coffee...they have them available at Filmore's restaurant and Bob Evans. It would help save a lot of time and running by the waitresses. Thanks for considering these suggestions, and keep up the good work. Duane Pajak

I recently visited the Sandusky, MI Big Boy with several of my family members before the Lighted Implement Parade. I just want to say that this restaurant was packed full of people, giving a great atmosphere. We were immediately greeted, our server was very nice, and the food was surprisingly quick, considering how full the restaurant was. Some of us got the buffet, some of us ordered from the menu, but all of the food was great. I would visit this restaurant more if I lived closer.

My wife and I stop at several Big Boy Restaurants as we travel around the state. And, today we enjoyed an early lunch at our favorite Big Boy Restaurant in all of Michigan! This restaurant is located just off the I-75 at exit 212 in West Branch. Today was no easy day for manager Lou and her staff. With the hunters returning home, church goers enjoying lunch, young couples with their children and regular folks like us just traveling through the area the staff and crew were really working hard to keep up with the demand while at the same time making us feel like we were their only customer. We like the new menu, the food was served quickly and from what I could see the waitress staff was right on their game! I want to thank Manager Lou for taking time to talk with us and I would like her to let her crew that their hard work was greatly appreciated!

I live in Michigan and try very hard to spend and patronize Michigan based business, Big boys need to stop redoing the menus and really focus on quality and caring employees, maybe even do some random drug screening, and give management some training, seems like they are running every shop on a shoestring, and doing staff jobs, that is just wrong, i stop at all big boys and have for years, but lately, not so much, Monroe has troubles near the hwy, Chealse, has problems too, again near hwy, seems to me, a business traveler that corporate need to make some unannounced visits a couple times off times and on and review the goings on a serious basis , food temps salad bars, cleanliness, Wow I have seen some I don't care managers, but I just take is off the bill is not customer satisfaction, and they won't be back, yes you can get away with that in the old days next to a hwy, but not in the media age of cell phones and internet reviews, Thanks, Like to see a lot of improvements in store appearance as well, seats don't cost much to redo the vinyl cushions in booths, Michigan needs help

Cadillac mi big boy is full of drama and people who are dealing weed out of it. Has empoyees who are weed patients. There rude. And kassondra bloombergs been pushin bags of weed out of there since shes worked there. The place is a joke. The asian boss is into it and everything. Andrea arlt is lart of it. Sumthing should be done before the cops get involved. Thwy needa new staff with positive people friendly attitudes.

Everytime I go into a Big Boy, I am in heaven. You took the one out of Streetsboro, Ohio so I have to go to Valley View or the West Side of Cleveland. PLEASE put one back in the East side around Streetsboro;Shaker or beachwood. We miss you on the east side.

Working in the restaurant business for the past few decades, One learns to observe what goes on at other restaurants. In Southern California where the original Bob Wian chain of Bob's Drive-Ins started a Big Boy was a treat when one ordered a burger. It became a staple of the chain that became a trade marked item. Quality service prompt delivery of tasty food was the norm of the day. In Downey CA.at 7447 Firestone BL. There is such a place, Bob's Big Boy Broiler! It's structure is incredible. The building is a miracle of architecture! Floor to ceiling glass throughout it's coffee shop area dates back to this building original incarnation as HARVEY"S BROILER. It has a Drive-In and drive thru. It has a weekly wednesday night cruise where people come from all of the world just to see it. It's owner is 2nd to none! Jim Louder,family & staff work very herd to make this all happen. They want your dining experience to be a memoriable one in a very positive way. It's not the kind of place described in some of the reviews above. The food is very good. The Big Boy is a how it appears in a picture in the menu. The pricing is very competitive with like kind and quality restaurants in the nearby area. When in Southern California, please stop in for a visit.

12 and Hoover store warren mi.. Here's an idea, start treating your employees like they're the ones who make your business successful. I know a pay raise is unheard of but a simple "good job" or "thank you" goes a long way. This place is what enables people to feed their families and pay their bills. Quit with the threats and sudden rule changes already, it's getting old. Lead by example and start holding yourself accountable for the problems with Big Boy.

After bringing my family of 7 in for dinner, we ordered drinks which our waitress brought them out promptly, but only received half of our order. She had said the kitchen was a little backed up ( this was at 7:00pm). After telling our server to wrap up my dinner and my kids fries that were late for there dinners, they gave me the wrong dinner. My personal opinion of the restaurants kitchen staff is their all on drugs! How can you run a business with a staff like this. ( Stevensville Michigan)

I have been enjoying Bob's since I was a kid. I don't even have to look at the menu anymore, because I always want Chili Spagetti. The last time I visited I noticed something was off with my Chili Spagetti. I asked the waitress and sure enough, she said they had just changed their chili. I was so dissapointed I almost don't want to get it anymore. Please do us all a favor and change it back?

we went in to your rest. in manistique mi and ordered a bowl of chili,a plain bowl, nothing else. and on the menu it said 2.99.no problem. when we got the bill each bowl was 4.99. and the menu lied and so does the so called waitress and "manager". she even argued with us.what ever happened to the customer is always right. thats bolognaaaaaaaaaaaaaaaaaaaaaa.place was also dirty dirty dirty dirty.we will not be returning to that place everrrrrrrrrr again.So for 1 little bowl of plan chili and 1 glass off soda it was a total of 7.99.that is just rediculiousssssssssssssssssss.