Advance Auto Parts Corporate Office & Headquarters
5673 Airport Road Roanoke VA 24012Advance Auto Parts corporate phone number:
(540) 362-4911277 Reviews For Advance Auto Parts Headquarters & Corporate Office
never shop there again
service is awful...been there three times in two weeks and the employees will walk off from the desk in front of customers, they order the wrong parts and then try to treat you as if you ordered the wrong one, stood inline for 15 minutes waiting on service, will tell you wrong pickup times for parts, wasting my time and gas, and just all around rude..will never shop there again. autozone will get my money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
return parts and getting rob
I got a starter on 6/30/13 i hAD TO RF\ETURN IT ON 7/3/13 STORE NUMBER 05989 IN MOREHEAD CITY NC . tHE SALEMAN TOLD I HAD A eng about to go bad and at the same time he told me i did not know how to put a starter on because the head crack. on a 1998 monte carlo 3,8 it has to pre drill hole in it .. on friday night i call them back and talk to Joe and told him that its was not lining up right . on sat i bought a new starter from carquest it line up right. on sat i call the so call corp office they told me to return it i did they made me feel like a fool. no new starter at this time . I HOPE PEPOLER THAT READ THIS STOP BUYING PARTS FROM THEM . lost customer ps they need to work autos. and trucks before working at a parts store
Code of Ethics
Advance Auto Parts is committed to upholding the highest degree of honesty, integrity and ethical standards in our business practices and relationships with customers, vendors and Team Members. This commitment includes the assurance of a safe workplace where all Team Members and business partners treat one another with fairness, dignity and respect. Inspire and build the self-confidence and success of every Team Member. Serve our customers better than anyone else – help them succeed. Grow the business and profitability with integrity I was a long term employee with a good work record and Advance doesn't know what any of this means...not only was i employee, I was also a customer...I sure hope they see a big drop in sales in my area...taking my commercial sales people with me.
Code of Ethics
Advance Auto Parts is committed to upholding the highest degree of honesty, integrity and ethical standards in our business practices and relationships with customers, vendors and Team Members. This commitment includes the assurance of a safe workplace where all Team Members and business partners treat one another with fairness, dignity and respect. Inspire and build the self-confidence and success of every Team Member. Serve our customers better than anyone else – help them succeed. Grow the business and profitability with integrity I was a long term employee with a good work record and Advance doesn't know what any of this means...not only was i employee, I was also a customer...I sure hope they see a big drop in sales in my area...taking my commercial sales people with me.
manager needed no response
I've been in the automotive repair industry for over 30 years.Just relocated and filled out a lenthy online application for advanced auto parts.I have visited the store that is looking for help and was informed by an employee that they never hire full time people and dont pay benefits ect. I'm still waiting for even a negative response to my application and to be honest after reading some of these post's im not interested in working for a company that seems to be falling apart QUICKLY.Thank you for not responding.
store # 8894 most customer frendly retailer around. will come back for business
customer
On more than one occasion, at this same location, I was rather rudely treated by the employees of this particular store. The abuse seems to center around something to do with a Knoxville police officer by the name of JD Hopkins. Somehow, your employees seem to be able to access some sort of "secret" web site, run by the Knoxville (Tn.) Police department. On this website, there seems to be several VERY derogatory remarks made by, (I'm told) by Officer J.D. Hopkins, about myself and my family. I am not amused by this juvenile behavior. If it is the policy of Advance Auto to require their employees to participate in this demeaning practice, please be so good as to tell me, so that I might avoid the store (and farther harassment) in the future.
suprised!!!!!!!!!
After diong business with Advanced auto for the last 15 yrs. I was making a purchase 7/10/13 of a rear brake caliper, that were not going to honor there online price at the store? I bought the item anyhow, but I told the clerk that I wouldn't be doing business there any more as I travel 40 miles round trip and it wouldnt' pay me, not to save a few bucks for my effort.
?for hr
if ur a full time employee how can ur manager give u part time hours for multiple weeks and tell u that when you want to use your sick hours he tells you your on a final write up when this wasnt presented to you or signed by you check this out store num 8847,1001 washington ave 19147 Pa
Great Customer Service
I went to the local AAP store in town. I had the BEST customer service. He really took the time to help me in finding my problem. I will never go back to AutoZone or anyother place.
Returns
People, quit complaining. I work at AAP and everyone thinks they are mechanics. They try and cut corners and when they break the part cause they don't know what they are doing, they bring it back and want their money back. Stealing and lying is a sin.
lost customer
I was a long time customer. Having purchased everything from sprark plugs to crate motors. On 6-28-13 at your hudson falls ny store between 6-730pm. I paid my last visit to your store. 1 other customer 3 associates working one young man on front register. A unpersonable man with tattoos and dark hair. And another man talking to customer/aquaintance?. Anyway I asked for some help with a simple universal battery clamp for an old 70 monte carlo . I am sorry for bothering this associate while asking for his help. I am sure everyone would want to come back to this unhelpful place
former employee
Don't work for advance auto or purchase parts from them they force dedicated long term team members to quit or fire them for unnecessary reasons and replace them with unskilled people in the automotive industry they have no business being in its a joke and I hope they go out of business
Veteran's Discount
I am extremely disappointed that you eliminated the Veteran's Discount program. Hopefully you can reinstate the program and show your support for all our military and its veterans. There are many other businesses who show their support for all troops and us veterans. Thank the troops and veterans for our freedoms in America. GOD BLESS AMERICA!
poor service
Poor service from the different managers in Shallotte,NC. store when ordering parts. Not there when I was told they would be and when I went to pickup wrong parts. Went there 6 different trips when should have been 2. Still didn't get part I wanted, Too frustrated.
competitive prices???
Today I went in my local Advance Auto parts store to get the parts to change my oil. I got the filter and the oil Valvoline 5w-20 maxlife, great oil in my opinion. I change my oil and later that day im in wal mart wandering around in the automotive section there. I see the same oil Valvoline 5w-20 maxlife motor oil then i notice the price!!! my GOD!!! a quart at advanced auto cost me $6.59 a quart at wal mart would have cost me $4.97. Looks like i'll be buying my tune up fluids and supplies at wal mart from now on. Very disappointing Advance Auto
Buying parts
Today I decided that I will never step foot in a advanced auto again.The Oswego and Fulton stores are terrible! They tell you they have parts you drive there they don't. I order a muffler it took a week when it came in it wasn't a muffler and they tried to argue.went to honda ordered a muffler no problems.one week before bought a ball joint for a car not even close.once they figured out what a muffler was they wanted $147. For a walker.the same one on e bay goes for $80.
get a grip!
Have you noticed that when you walk into an advance store now that there is no one at the counter? Thats not the managers fault. Its corporate! Tripping over dollars to save pennies! That said, save your receipt and most of you wont have a problem! This sence of entitlement you all have is way out of hand to!!!!! Oh yah, buy the way, 1969 ford brakes wont fit a 1950 you idiot!!! Quit reading thoes hot rod forums!!!!!!!!
whats the deal
Hay, do we need to start looking for new jobs or what! Your putting us out of business, ind i think YOU know it!!
I enjoy working for aap but when the schedule comes out a day before you time start on Sunday its very hard to make plans on keep apt. I always though the schedule was to come out a week before