162 Reviews For The Stop & Shop Supermarket Company Headquarters & Corporate Office

The store is a mess

I've been shopping in S& s for 17 yrs, always loved the store & management ...since those good ppl retired the store is a horror! The produce is rotten , the service is awful, along with the lines The rottesire dept. never has chickens...I ell go to shop rite for now on...a lil out of my way, but I refuse to waste money...an unhappy use to be customer, & I speak for many in Monroe N.Y.

mother for free

How come you open two new store the boston area but you can aford to pay 86 old with C.O.P.D $200 becouse the store manger name Lou D'amto said her could aford the rental but he found the the to pay a younger worker what a class act

J.A.C.O Bee-Ahch

its funny how store managers and front end managers in store 053 in south Boston are all fake and don't care if their WORKERS are dying in the hospital. they lie and they say that they have terminated people whom have work there knowing we all quit due to the discrimination towards CERTAIN workers such as sexual preference or health conditions but its ok because soon that stop and shop will soon have a rude awakening if the word gets out to the right person, so stop and shop be ready to pay for our sorrows..thanks for reading ;-) and the rating was 1 star because you cant go negative....

product sortment

I shop consistantly in the Butler NJ SnS. It is becoming VERY frustrating because I need to buy gluton free products. These products are scattered throughtout the store instead of in one area, like your store in Sparta NJ. It is so frustrating to go up and down each aisle to find gluton free products that includes your frozen food section as well and not be successful in finding the produts I need to stay healthy.. It iis time consuming without achieving my shopping goals. Please make my shopping more customer friendly... Thank you ..

2013 hurricane

dear sir , in the state of massachusetts , had called the state of emergency. and to be off the road at 2 pm . but later said 4 pm. then the state police announced if your on the road at that time the corp will have to pay a heavy fine per employee that works in Foxboro. and probably other towns too. yet the an Employee told a manager about the everyone must be off the roads now" . the manager stated " not this place we still work til the store closes. ps remember you'll have heavy fine to pay the state of Massachusetts per employee. // I LOVE IT

Stop & shop does not care about there customers

On 2-7-13 the night before the big blizzard i was at store #623 in middletown ct the store was so busy i was shopping off my WIC i needed a 1/2 gallon of milk they were completely out so i asked if i can grab a gallon since there was no more i was told by the cdh person working i couldnt i didnt understand why. It was not my fault that all the milk was gone i then asked the cdh if he can call the store manager he refused to he said she is not going to do it i was so upset i was even willing to pay the difference between the half and whole gallon they said no. I was so upset beacuse i thought stop & shops model was every customer is right well i guess i was wrong because i then spotted the store manager and approached her told and told her what happend if i can get a rain check she said no i cant do that its wic not us it just doesnt make any since they did nothing to try in help me now i lost out on my milk that i need for my kids i will never give stop&shop another dime of my money and i will spread the word they they do not care about their customers.

Poor quality of plastic bags

I just finished picking up my groceries off the snow covered ground. The plastic bag quality is so poor that 6 out of 8 bags burst open and the items fell out and were dented and wet from the snow in my driveway. I will do my shopping at another grocery store that understands the bags must be able to hold the groceries without tearing. At least for the 2 minutes it takes to carry them into a home.

REALLY!!???!!

would you believe that i was at a Stop & SHop in Fairfield at the checkout line with my 10 year old son. The cashier is talking to the cashier in the next lane about how she cannot wait to get off so they can go smoke a BLUNT!!!! really people? you say this at work in front of a customer? I was pissed because my son was right there and if I am not exposing him to marijuana i dont want a damn cashier to either. I asked to speak to the manager and started to get the run around. I was beyoned annoyed and frustrated and decided to just call their corporate office and let them hear my concerns.

Good Service

We managed to end up w/ 3 different Stop & Shop cards, each w/ a different customer #. After navigating a difficult phone tree, I spoke to a very helpful customer service agent who linked all 3 different accounts together. She also explained how the gas discount w/ Shell worked. Basically it's a rolling 30 days points while I though everything reset to zero on the last day of the month

SHAME ON YOU

Bridge Ave Point Pleasant NJ ..8/12oz pk of Diet Pepsi $5.29 . ...I can go less than a mile where I purchased same item for $3.48...Your company has not only loosed my business but my respect also..Hope someone in your corporate office reads this comment..

Customer is always right

Today at my local stop and shop I was not treated with respect or courtesy when checking out. Not only was the cashier not helpful but she and the manager,assistant manager and the person behind the "courtesy desk" all went to the same training, Where you treat customers with disrespect and poorly, I don't understand when this became okay. All that had to happen was someone who cared just a small amount go out of there way to be nice and helpful. Fr an industry that is consumer based i think that the corporation of stop and shop needs to train their employees on customer service. It is truly needed by this local stop and shop.

Gas stations

Nice service to provide I shop at S S Quincy on southern artery and have gotten gas at the new station clean and convenient However it could benefit from some order and traffic direction during peak times and maybe some painted traffic arrows to direct traffic qin some semblance of order . There are cars getting gas nose to nose and the confusion w cars lined up to get gas behind cars at pumps cannot move , the car finishing cannot move forward when some one noses in front of them to gas up then they back out of fueling area meanwhile more cars back up behind them and there is potential for accidents and other problems it could be a better expierence is some traffic channeling and or one way directing lanes to prevent confusion thank you

Gas Discount

Beware of using a credit card at a Shell station for your gas rewards. They charge 10 cents more a gallon for using a credit card. Ultimately your rewards are being reduced by 10 cents a gallon.

Love this Supermarket

Love shopping here....

I work in the north white plains s-s and se not all I'd say 3 to 4 of the managers should take a corse on how to treat and talk to people and employees cuz one day someone isn't gonna keep quiet one day someone gonna give them a good old fashion ass whippin to recollect their ways n thoughts on how to talk as well act around people...... Just saying ..... From a carrying employee

Your Prices unfairly high

I was very tired of going to Stop & Shop in Somerville. Your prices are unfairly high and totally unfair. In need of eggs, I always buy Jumbo at MacKinnon's or Market Basket. I bought 2 dozen I needed, brought them home, and they were the size of PULLETS! It is disgraceful. Your stores are terribly large, and the original plan was for people to save money. Your planners are exceedingly greedy and we don't save at all shopping at your store.

IT IS A PITY HOW THE MANAGEMENT DISRESPECT THE EMPLOYEES AT STOP AND SHOP. EMPLOYEES WILL REQUEST VACATION PAY AND WILL HAVE TO BEG LIKE A DOG TO BE PAID. IT IS A SHAME.

Store #662 - Norwalk, CT. The seafood manager is out with surgery, and instead of transferring or hiring someone, they put the pressure on the meat department. The meat associates have to cover the department all day after the person who opens leaves. To make matters worse, there is no communication. Some days no one is even scheduled to work in the seafood department! The schedule is blank! No one know what it going on or who is working. The store is a joke.

I wanted to compliment a cashier working for several years @ your West Danbury, CT store. Her name is Venae. She has always been very friendly and helpful to me. She is also personable and friendly. She is the cashier I always look for when it is time for me to check out. The only thing now that I have to complain about, is everyone else is finding this jewel of an employee and her line is always long now. Maybe because she is so fast and itfriendly? Get more employees like her!

Evrything is fresh, but why does it cost soooo much more than the other stores????

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