TGI Fridays Corporate Office & Headquarters

Got there at noon. Employees thought it was more important to text on phone sitting at table at entrance than to help, and then found hair is queso dip. Manager said nothing or didnt even ask if everything was alright afterwards. At end all female employees were standing at front of the entrance of the building just gossiping and talking and did not acknowledge customers as coming in or leaving. Just very poor service and you can tell the employees dont care. This is the Fridays at Paotomac Mills in Woodbridge, va. Buba was the Manager at the time. Only know this cause i made him come out so i could complaine.

We went into the restaurant in Tyler Texas and it was horrible service, wanted to buy my 20 yr old son a beer and they said no. No wonder it was empty. Never again

Why is everything up charged not a deal for a app an a meal for 12$ wen it's 12$ for a app an entree u guys blow I'm no longer comeing here expect apple bees to make u go out of business !

Why do you not have a steak and chicken JD option on the menu??? Even the servers agree at my local TGI Fridays. Been asking this question for over 10a years.

On may 1st at approximately nine thirty I went to the Cedar Hill TGIF Fridays and receive the poorest service I have ever received even worse than a McDonald's. I set without something to drink for 20 minutes and the assistant manager who is on duty basically blew me off. It got to the point I went to the bar and told the bartender to make me the drink and then told the assistant manager to go get it. The assistant manager came by the table twice and said your drink will be ready shortly over a 20 minute period, it was a sangria

Once again, went to the TGIF in Dorneyville , PA, to celebrate. Service was slow, drink orders constantly wrong. Having 4 kids in our group of 7, it took over 2 hours to have our meal and get the check. Food came out luke warm, and the manager said he would comp our meal. Whne the check comes, about 1/3 is taken off. When I asked the manager why, he said we only waited 30 minutes for our food. Even the hostess agreed that we had been there quite a long time. The manager took the bill and turned away, and that was that. No apology, just a nasty attitude. Never again, too many other places to go to that will appreciate my business. Time to call corporate, if I can get a human to respond.

I was having dinner with a friend tonight when the manager walked up to our table & said excuse me ladies, I'm not trying to be rude or anything but can you tell me or can you guage how much longer y'all are going to be? We are fixing to start karioki & this area should have been designated as such. We can move you to another area if you want or...I looked at him (trying to think before reacting too fast) & asked are you a manager & he said yes. I said of the bar or the restaurant & he said all of it (he looked mid to late 20's). I told him that he was being very rude & that I have never been treated like this. There was no line at all waiting to get in either. He said I will comp you something & I said "no, don't bother, we are leaving." We ordered appetizers, dinner and drinks & was'nt there an hour. He did not even ask if we were going to participate in karioki. We will not be back!

The hostess with the short blonde hair was the rudest hostess ever! Terrible place to bring a family I will not be coming back! Cussing in front of my kids is unaccepted. Also greeting of guests was unaccepted! To be sitting down in front of the restaurant on your cell phone texting and give a dirty look when I come in! I felt very unwelcomed to be there I will go somewhere else next time a more family like restaurant.

The service was really slow and the food was not good at all. My server came to my table maybe 3 times nd we were there for an hour nd a half. We didn't even order our food untill half and hour fter we sat down. I will not be returning.

I'm at the tgi Fridays in st lucie west fl and I got seated at a patio table and i waiting 30 minutes for service. About 20 minutes after me being here I asked for service again and come to find out I waited another 10 minutes just to get a server. I'm very upset, truly I would be ok if they were busy but no it's slow here and I'm upset that the service here is unreliable. Not sure if il be back.

Last night I was verbally abused by our server and over charged because she stated the wrong price on a special drink she s said would be $4.50. I spent $95 with TGIF. When I asked to speak with manager she came to my table as if she was the guest and once I told her the situation she sided with her server because her has worked there for 7 years. I was completed humiliated and disrespected and I will NEVER GO TO THE FRIDAYS IN MEMPHIS TN AGAIN. They were extremely and exhausted and unprofessional.

I will try and keep this brief. Thanks for reading this. I took 3 families a total of 9 people to the Newport News, VA location April 13 @ 8pm. We had to wait 55 minutes for a table totally understandable large group. Our orders were very simple 2 nachos 1 salmon, 3 yukon salads, jack sampler, and potato skis with a basket of fries. Easy enough it took an hour to get our food when it came out. There were huge delays from one person to the next getting there plates. When the orders came they were incorrect and served to the wrong people. The food was old and overcooked. The best part of the meal the fries. No one ever came to apologize or offer to switch the food. Then in the end I am forced to pay gratuity. I really let the waitress no how disappointed we were and that we would not be back. She apologized and explained we didnt have to tip it was included lol. Problems: Your employees product awareness (she lied about a meal it was spice. She just didnt know.) Manager was not aware of situation or couldnt handle. We were never approached. The type of clients that location draws is a low rent type of person Not to mention it was unclean and the bathrooms were unstocked. This was my one night out with my family and this experience ruined it.

My husband and our two teenage sons visited the Williamsburg, VA location for an early dinner. Our server was not knowledgeable about the mix drink I ordered and ended up over charging me for the drink. My son and husband ordered the full rack of baby back ribs, which they described as horrible. There was not enough BBQ sauce and it was poorly seasoned. We asked our server for chips and salsa as we were very hungry. Unfortunately, our chips and salsa did not arrive until our dinner arrived. I had to ask the manager to see about our chips and salsa and he said that the kitchen was busy, to explain the delayed arrival. I believe our server completely forgot about our request as we saw her visit other tables without even mentioning anything to us about our chips & salsa. The manager eventually brought it out to us. Our server did not even bring out our dinner. Two other servers ended up doing so. I have been to TGI Fridays in other locations, but this location was by far the worst I have ever experienced. My family and I will not visit this location ever again.

On 4/6/13, I visited the TGIF'S in Dorneyville, PA. After waiting for our food for over an hour, our party of four were very disappointed. My fiancée and my own burgers came out ice cold. Our friends both ordered medium well steaks and the both came out rare, even bloody. By the time we saw our waitress it was 15 minutes later....to complain about our food. The manager did come over and take care of our entire bill (as tgif should have). Then he asked us if we wanted our burgers packed (due to them being cold anyway) and that took another 25 minutes to do...cold figure! This was extremely a very disappointing visit.

On sunday 7,2013 my husband and i went to tgif in Elmsford ny. We were looking forward to a great dinner. It had been a while since we went out since we try to save every penny. When we walked in there were 6 employees, all were very nice, greeted us with a nice hello and one of them sat us to a table. It was about 4:30pm and was not busy. We sat down and waited, and waited, and no one came to take our order we tried to get someone's attention - to no avail. I am so disappointed in the service, after waiting for 10 minutes we just got up and left. The same six people were still in the front talking and laughing. Unfortunatley no one seemed to care if we were being helped or not.

So I was unable to pick up my checks because I had family issues going on and the Cupertino, CA location is not near my house. TGI sent my checks back to your office and I have asked them multiple times to send you my address so I can get paid. Get back to me ASAP

We like the fast friendly service and dependably good food. The Stripes program is ok but do not try to get credit for a purchase with the online system as my last 3 invoices have been denied.

This restaurant has the worst service ever. Not only did it take us 30 minutes to be seated it took and hour for our food to come. A party of 6 (One being a baby). After the hour my niece had hair in her food not to mention our orders were wrong. The waiter had to be asked 3x to get the baby some juice.As we were about to leave without touching the food still had to pay for the food. I say noone should go there a disgrace and unsatisfactory.

Unbelievable, waited 30 min on a sunday night for my burger. No customers in the place!!!! Finally, the burger came burned, I ordered medium rare. I sent it back only to wait another twenty minutes in order to watch 4 burgers go out to other tables. After 10 more minutes finally got my reorder, only to cut it in half and see that it was burned and dry, Not medium rare for the SECOND time in an hour!!!! I told the waitress forget it and left. Worst experience ever, ruined my only night off.

i go to the TGIF in paducah ky.It used to be my favorite restaurnt..but i went today and the experience from the time i walked in was horrific.There were clearly about 15-20 empty tables that seat 4-6,(it was myself,a 5 year old,and a baby) and there were about 7 other people that walked in a the same time,and they had to take or names and hav us wait for 10-15 minutes..just to take us to the tables that were already empty and cleaned. Once at the table, the waitress was ok,i ordered the jackdaniels burger and fries. it took about 30 minutes for the food to come out and when it did the bread was so hard and dry,the hamburger patty was so hard it could have been used as a deadly weapon,and there was so much salt on the fries i thought i wasgoing to die just by eating them.i love fridays but i dont know if i will ever go back..