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Subway Corporate Office | Headquarters 325 Bic Drive Milford, CT 06460 (203)877-4281
Reviews For Subway Corporate Office
| Mindy Gross | 4/10/10 |
I ihave one suggestion. I would have liked to buy a salad this evening and asked if I could also purchase a bread. I was told they do not sell bread.
I wopuld suggest that it might be a good idea to sell bread if the customer would like to buy it.
Thank you. |
| Joe Mendoza | 4/13/10 |
to who it may concern:
after calling different places (Wendys at the same location, I come up with the name Ruben Gomez the manager the place Garden State Plaza
while shopping at the Paramus mall N.J.One Garden State Plaza I-80 to 17 N.
food cout the manager (Ruben Gomez)refuse to provide information store number and his name I had to talk to other bussines to tried to get information (Wendys) I was surprise by the attitude of this manager, first he was late one hour, he show up with his wife (apparently) she also work in that place, he was in a bad mood,very obset he said and treat customer with bad and violent attitud, when I told him that his worker open the place at 10:00 but he can charge because he doesn't know the code of the register and the procedures to open, he said that he will open when he feels liked and ready, "and so far I dont feel like open the store at all" quote hin in his exact words also he said, "there is many food bussines go and eat some place else I dont need you money" I said I will contact Subway customer service, he said "contact anyone I don't care" "get out of here, and leave me alone" in his words.
I never felt so disgusted and sorprice with the terrible bad service, I travel all over the 48 states,and this is the first time I run across a low class manager is he related to somebody in the corporate office or what?. where this guy come from,did he ever attend a school or is he qualify to hold that position, I don't know why he is so bad temper and violent and care less about costumer servise we make posible to kkep Subway on bussiness, he supost to provide to us the customers, did he apply for this job or he just buy this place. Subways always stand by their hours of operation and their advertisements, why this men act like that. if you in the vicinity please drive I will tried some place else for a while avoiding Subway and also tell at least all the people that I come in contact,everyone that have conversation with me about this issue.
I place my complain at B.B.B. and the customers affairs of N.J.
any advice where else can I complaint
I was a victim of a verbal attack and humiliated in front of my family all for giving my business to Subway
after calling different places (Wendys at the same location I come up with the name "Ruben Gomez" the manager the place Garden State Plaza
Joe Mendoza
place of the issue (verbal attack by abusive manager)
Garden State Plaza N.J.
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| nelly jimenez | 4/15/10 |
| After going to 5 different subway locations in raleigh, nc, none of them had any bread and they had their doors locked during business hours. I will never again eat there. |
| jonathan jernigan | 4/15/10 |
| The subways stores in raleigh, nc are the most sorriest place that you can go eat at. They advertise buy one get one free but none of the stores around here honor it, nor do they ever have any bread. What is really going on with them? They don't have to worry about me giving them my business ever again!!! |
| deneice jernigan | 4/15/10 |
| Hey subways - wake up!! Why are your stores opening whenever they want, or never have what they advertise?? You guys are the worst ever!!! I am letting everyone I know not to buy anything from you guys. |
| cora | 4/23/10 |
| my 17 year old son works at a subway. he is never off on weekends, has to close on the weekends, which i believe is not allowed, sells cigarettes and when he does request off it is either not honored or angrily asked why he needs a day off. i think the manager, DJ, should be fired. |
| angela 4/30/10 | 4/30/10 |
| after a long day at work, i decided that a nice ft long sandwich at subway would be the answer to my hungry urge. my husband stopped by subway on 8300 Belhaven Blvd Charlotte,NC 28216. he ordered 3 ft longs. the sandwiches were disgusting.I ordered a spicy italian. There were hardly any lettuce in the sandwich, mustard and mayo were oozing from the sandwich,there was hardly much of anything in the sandwich (it was like they were stingy with everything)i liked on my sandwich. so, i took the sandwich back and asked for another one or a refund. i opened the sandwich and showed THE MANAGER the sloppy mess of a sandwich and asked him would he eat it if i had made it for him. he had no response.he told me "you should have come instead of your husband". the manager was rude, DISRESPECTFUL and interrupted me as i proceeded to explain why i was dissatisfied. In his own words he told me "you're not gonna get another sandwich or your money back". To keep from exploding, i called 911 and had a police dispatched to that location. i left in peace without my sandwich and my MONEY. i will never go back there again. I MEAN...NEVER!!! |
| vimla loutan | 4/30/10 |
| I went to a subway outlet in Trinidad, West Indies (outside of Gulf City Mall)on sunday. I was appalled at what happened. The attendant asked what I wanted so I told her, she placed the meat on the bread & moved to the dressing section. She asked 'lettuce, tomato, sweetpeppers, onions?' I said yes to all. However each time she bent to reach the vegetables, she body would press against the sandwich (she was wearing a leather apron). I stopped her quite politely & pointed out what was happening. She became very sarcastic asking me what I wanted to do but b4 I could answer she started telling another attendant who became angry & looked at me, steups & walked out. I attendant made another sandwich for me. The cashier came over & asked what was going on & I told her......its very unsanitary & unhygienic for me to eat that she however understood what i was saying.....I eventually left but you can be sure I will NEVER return to that Subway Outlet again. Most of the attendants on the front counter are rude & disrespectful....the customer service is very poor!!!!!!!!!!!!! |
| B. Hope | 5/12/10 |
| I visited (sent to) the store on 9th ave and 15th Street in Bessemer, Alabama to get an Italian BMT. I was very dissatisfied with my order. The sandwich includes salami, pepperoni and genoia ham. This sandwich had only pepperoni and ham on it. No salami. The pepperoni was cooked to hard and had none of the vegetables that I requested (lettuce, onions, peppers, pickles). Upon calling to the corporate office, I finally got a call back from the manager, Hugh, on yesterday, 5/11/10. Not once did he say I am sorry, how can we make it better. Just I am sorry would have been sufficient. Well, on today I called back to the corporate office and had the opportunity to speak with Sue who informed me that she had received a message from the Hugh, at the store, stating the issue was resolved. Sue did advise me that Hugh was not the owner of the store but maybe he was speaking on the owners behalf. She did say she could send it back over to the store and she did apologize for me not being satisfied. Can you imagine Subway being as large of organization as it is, and the stores can make your Sandwiches just as they choose after taking an order verbally from you and knowing what your expectations were. ***Nothing is done about it****** Please people, stay out the subway store on 9th avenue and 15th street in Bessemer. Because one sandwich means more than one satisfied customer. Corporate did not really care if the customer was satisfied. Although they told me that "Hugh" was not the owner of the store. |
| B. Hope | 5/12/10 |
| The rating for this service is a -1. This rating is less than the poorest. I didn't change the rating on the above post. |
| jill | 5/17/10 |
| the store i managed in australia was the best subway eva my customers came from miles for the good service.as other stores were terrible they told me...then after 5 yrs of not getting paid superannuation from my owner i quit , and the store again is shit but wheres my money...subway need to pick up there act. |
| R. Nelson | 5/17/10 |
I have eaten at many of your locations and rate the taste of the food very high.
My concern is that you are serving HFC in your breads and several other items. I
can not understand how you can advertise the healthiness of your foods and have not
eliminated this additive. HFC is not a natural sugar and can cause weight gain through
metabolism change. I am asking please remove this and many of us will continue to eat
Subway when on the run, until them we will not.
Sincerely
Robin Nelson |
| william m thompson | 5/23/10 |
| the tallassee alabama location is DIRTY. FLOORS,REST ROOMS,TRASH BOX,TABLES,WINDOWS. THE FLOORS HAVE NOT BE CLEANED IN WEEKS.. BLACK RING IN TOILET.. TRASH CAN BOX WAS RUNNING OVER AND SO DIRTY I WOULD NOT STICK MY HAND CLOSE TO IT. LEFT IT ON TOP ON CONTAINER. WORKER TOOK HIS CAP OFF AND RUBBED HIS HAND OVER HIS HALF BALL HEAD, SCRATCHED HIS DIRTY LOOKING NECK, PUT HIS CAP BACK ON AND WENT BACK TO WORK(STANDING AROUND) WITH EVERY TABLE IN PLACE DIRTY. CLEAN UP OR LOCK UP |
| anonymous | 5/21/10 |
| I am so mad about the fact that all these years i have been going to subway and ordering wheat bread thinking that its a healthier way of eating and since subway is suposiblly fresh and good for you, im doing something good, I CAME TO FIND OUT THAT "WHOLE WHAT" BREAD AT SUBWAY ISNT REALLY WHOLE WHEAT!!!!!!!!!!! HOW SICK!!!! WHY LIE ABOUT IT THEN?????? IF YOUR GOING TO ADVERTISE AND SELL WHOLE WHEAT BREAD, MAKE IT REAL AND DONT USE ENRICHED BREAD AND HIGH FRUCTOSE CORN SYRUP!!!!!! I AM NEVER GOING BACK TO SUBWAY AGAIN!!!!!!!! LIARS! CANT BELIEVE I WAS GIVING THEM BUSINESS ALL THESE YEARS, I LET EVERYONE KNOW THE REAL TRUTH AND NOW ALL MY FRIENDS ARENT GOING TO SUBWAY EITHER, AND I'LL KEEP TELLING EVERYONE!!!!!! CHANGE YOUR MENU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! |
| S. Lambes | 5/23/10 |
The company that i work for recently moved to the Akron, Ohio area. Prior to moving we used the Subway in Brimfield, Ohio in the plaza (Not Walmart), and they were always pleasant, and it was very clean. With this said i am a regular customer as well as the 50+ co-workers of mine are. Now that we moved we started using the store on Waterloo road next to Wendys, in Akron, OHIO. I have been there numerous times, treated so, so, however on Thursday, May 20th, i have NEVER been treated so rudely and poorly at any place that i spent my money! The "lady" was so rude, i dont even know where to start! I can in and she proceeded to give me an attitude just from the minute i walked in, proceeded to act like i was a pest to her since she had to wait on me. I wanted a salad, and instead of asking me what i would like on it, she stood and stared at me through ever step! I ordered a roasted chicken salad, and she heats up the chicken and slaps it on my salad, whole! I asked her , can i please have that cut up? She says " I aint allowed to be cutting up your chicken" !!!!! I told her they do it for me every time i come in , she glares at me and repeats herself! That was it for me! I asked her if she was just having a bad day, and she says " Oh I AM FINE" ! I told her well, then i was going to give you the benefit of the doubt , but in that case, i dont appreciate coming in here and spending my money and being treated this way. She says "WELL THEN HAVE A NICE DAY", turns around and walks to the back of the store. I confronted the manager, and all he said was " I am sorry this happened" ! Needless to say i will NEVER be back there again, as well as the 50+ co-workers that i work with, and anyone i know! I have spread the word, trust me!
I feel that this is a really poor reflection of your "Subway" name!
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| Deniece | 5/26/10 |
| I went to the Subway at Penn Square Mall [Oklahoma City] for lunch. I ordered the new Chicken Salad on the flat bread and was thoroughly disappointed! I also asked for lettuce on the sandwich and when I opened the sandwich to eat it I noticed some of the lettuce was brown and wilted. Subway's new Chicken Salas is gross! The chicken tasted old and none of the ingredients were fresh. I only ate part of the sandwich and didn't finish it at all. Besides, why did you take away the wraps? That was my favorite thing and now they are gone. The employees were nice but the Chicken Salad was gross. I advise taking it off the menu. |
| Misty Gutierrez | 5/26/10 |
I went to the Subway store in Carmel IN on Monday. I ordered 3 footlong subs. I was charged the right amount for one, but the wrong amount for the other two. My husband said the commercial still says they are all five dollars. I called the store and tried telling the people there and was told that the two clubs were not on sale anymore. I asked why it is still saying they are and she said that they are not. I would like to know why they are still saying they are if they aren't?
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| Alice | 5/27/10 |
This is for theSubway on Manheim Pike, Lancaster County, Pa.
I was appalled when the clerk came up to the counter to serve me: She had wire s in her lowwer lip! This certainly turned me off. I expressed my dismay and she laughed, making it worse because then I could see the wires in her mouth I think it is unsanitary and maybe even against the rules of the Health Department of the state of Pa. |
| Kath y | 5/31/10 |
| I usually don't complain, but I can't let this issue go. I visited the Subway on Brentwood Road in Raleigh NC and was treated very badly. I am a busy professional and had a lot on my mind. I placed my order at the drive thru and paid for it. I drove away from the window a few feet thinking that I had been given my order. The manager yelled and I stopped and back up since there was no one else in the drive thru. The manager and the young lady at the window was very rude. He said you need to put your car in "d" like I was an idiot. The young lady took his side and said he was concerned that I might hit someone. The manager was a dark skinned gentleman and the young lady was in her early twenties with a ring in her nose. May I suggest Fred Pryor's Better Customer Service for your employees. I will never go there again and I will not have them cater any of our functions at work. |
| Kath y | 5/31/10 |
| I usually don't complain, but I can't let this issue go. I visited the Subway on Brentwood Road in Raleigh NC and was treated very badly. I am a busy professional and had a lot on my mind. I placed my order at the drive thru and paid for it. I drove away from the window a few feet thinking that I had been given my order. The manager yelled and I stopped and back up since there was no one else in the drive thru. The manager and the young lady at the window was very rude. He said you need to put your car in "d" like I was an idiot. The young lady took his side and said he was concerned that I might hit someone. The manager was a dark skinned gentleman and the young lady was in her early twenties with a ring in her nose. May I suggest Fred Pryor's Better Customer Service for your employees. I will never go there again and I will not have them cater any of our functions at work. |
| dory | 6/1/10 |
Well let me begin here i was in the store and saw some unusall stuff going on at subway on east main in torrington ct . well the manager is very rud to his workers he always keeps the cash draw open and iv seen him slip money in his pockets also an employ there was sick had a drs note and he decided trying to fire her and also let me add in she is pregnant do to that i think he needs to be ivestigated and the workers he has there are very rud and give durty looks to custermers also he pays people under the table please do something with this guy kamran hes the manager he thinks he can run all over theses girls its not far what happen to we have rights we live in america.
thank you for your time |
| Debra Moore | 6/3/10 |
Terrible story, sad to say. At this location: 2813 Wade Hampton Blvd
Taylors, SC on May 28, at approximately 1:45 in the afternoon... my mother, a senior citizen walked into Subway for a bit of water to take her medication. A frequent Subway patron, did not think anything of needing water there. Usually friendly, clean, courteous. Not this day. The lady who served her was rude and short with my mother and because she only wanted water treated her like she was wasting the woman's time. It gets worse. She was asked to pay 36 cents for the cup and mother questioned it but would have paid but when she asked if there was just a courtesy cup for her to swallow her medicine, the woman was so rude mother walked out. The woman who had made a cup of water was furious with mother, came OUT of the store to the parking lot and called mother a THEIF (she did not touch the cup or the water) the Subway employee told my mother NEVER to come back to Subway and took the license plate of mom's escort and threatened to call the police over WATER! I am horrified at this horrible customer service at this location. I did call 864-292-1997, this store. I explained this to the manager and gave the date and time. No apology was given. I did feel that he agreed this was no way to treat anyone but there was no apology and no feeling of any action that would be taken. What could be expected? At the bare minimum I would pull my crew together and do a briefing on customer courtesy at all times. I would also expect a good manager to identify who was working that station on May 28, 1:45 pm and have a bit of a chat with her. This is beyond unacceptable and I am ashamed of this Subway. My mother was going to pay for the water if not for the attitude of the clerk, she simply walked out after being mistreated. Who on earth chases after a senior citizen and harrasses them like my mother was treated? NO service industry should allow such behavior, it is completely unacceptable and ridiculous. I would like VERY much to hear back that SOMEONE heard this and will look into it on our behalf. I doubt much will come of telling the manager as he did seem a bit indifferent though he agreed it was incorrect behavior. My name is Debra Moore. I live at 4032 Wintergreen Blvd, Columbus Ohio 43230. My number is 614-551-5693. My mother plans to write you I think she is so upset. She was in SC visiting my sister and family. She has just returned and told me and I am writing today to share that even though the stores are individually owned, one bad apple DOES still spoil the barrel. Knowing this makes me want to never patronize any Subway again. And I will tell everyone I know how my poor mother was treated. So yes, one bad encounter can lead to bad business across the board. Shame on this Subway store. I hope you contact them and kick their butts for this. Terrible story. |
| nadia alexander | 6/7/10 |
| I LOVE SUBWAY, HOWEVER I WAS FIRED FROM SUBWAY IN DETROIT BECAUSE I SPOKE UP ON MY $7.00HR. JOB IWAS TOLD ITS NOY MY BUSINESS AND WAS FIRED.I WILL TRY TO TAKE LEGAL ACTION. 313-316-2194 |
| nadia alexander | 6/7/10 |
| ALSO THIS STORE IS OPERATED WITHOUT A LISENCED MANAGER. |
| Aurora | 6/9/10 |
| We are the regular customers of subway in FL(impressed with good service) for 3 years and recently moved to NM and continued to buy subs. Being vegetarian, we prefer a foot-long stuffed with Soy/veggie patties. For the past 5 visits, we were charged $6.25 for each foot-long plus tax. Asking the employee the reason for this extra charge (Foot-long supposed to be $5),we were told that the veggie patty adds over the $5.Why do they charge extra for the veggie patty as it is as same as stuffing meat into the sub? He was so rude and never made me ask further question. Now-a-days the size of the sub is shrunken and not fresh at all. I could hardly find the any of the veggies inside. The vegetarian patty was kept in the meat section. I was so disappointed on seeing this every time even after i indirectly insisted him not to do so.He never smiled at any one. I am hating subway just because of their service. Too BAD!!!! |
| B. wolber | 6/9/10 |
| In our neighborhood we have a subway. The kids in Fort Thomas keep it in business. We loved going there until my son was threatened. A group of boys left football camp and walked up to subway, as they always do. They ate their subs and had drinks and cookies left. The manager came out and threatened to call the police if they didn't leave. They said they were finishing up eating.. She said cookies don't count. They were afraid the police would come up and run them off. They had to walk to the swim club to call and let me know they are not at subway. I went in and talked to her and she said she was trying to run a business. She will definitely run a business right out of town. She is rude!!! I told her I would report her to the police for making threats. She said go ahead they are two blocks away. She will ruin the Subway in Fort Thomas, Ky. When I told some parents the story at our baseball game some of them said that she was rude to them. Her name is Lisa Poracky. She should be fired! |
| Sprite | 9/6/10 |
| Yeah. Jimmy Johns sells loaves of bread for 30 cents. Why not you, Subway? |
| Sprite | 9/6/10 |
| Yeah. Jimmy Johns sells loaves of bread for 30 cents. Why not you, Subway? |
| Tim Thornhill | 6/10/10 |
| I went to the Subway on 7th Ave and Osborn in Phoenix Arizona and the manager was the rudest man I have dealt with at a subway. I ask for a foot long Veggie sandwich, the manager ask me if I wanted the meal, I said no but he still charged me for the meal. I told him that I did not want the meal and he told me that I did tell him that I did. I was so confused that I ask him for a refund and he told me no. I go to subway at least three to four times a week. I can not believe that I was treated like so rudely. |
| D.Merritt | 6/13/10 |
| I forgot what street we were on but, I think it was the subway near 438jct. in Orlando Fla.Please for the safety of everyone don't let your workers work alone . The guy that was working was really doing a good job, no great job .Their were to many people for one person to wait on but he was doing his job well . He should never have to work alone I dont care how the economy is at anytime. He could get sick or even get robbed .What about the going to the bathroom . He might need to refil product or something . I felt bad for him. |
| carol | 6/14/10 |
| I wrote a complaint on Subway's website about one of their stores where I work and specifically said NOT to relase my name and phone number to the owner. Next thing I know the owner is calling me on my cell! Seems Subway released all of my personal information to him. |
| Kim | 6/16/10 |
| I would like to start by saying that I truly do love Subway sandwiches. And, all subways are not the same. Two in particular are the worst. They are located in Arlington, VA, one in Ballston Common Mall and the other is located on Fairfax Dr by the 7-eleven. They are owned by the same person. His employees are the rudiest employees that I have ever encountered at any subway that I have been to. They are all foreign and speak the same language. I had stopped going to the one at the mall and was happy when the one on Fairfax Dr. opened. That was until the rudeness occured and I asked for the managers number and they gladly gave it to me by saying "His name is Suresh and he is the one who also owns the one in the mall," What can you do about this? I have complained to him before and they start talking in their language and I feel that it's a win-lose situation. They continue to be rude because, they know that he is not going to do anything about it. I don't think that I will be giving them any more chances with my business. If I do, I'm sure to get the same rudeness as before. It's obvious that subway does not have a customer service training course for their employees. |
| vince barth | 6/16/10 |
| have patronized the local subway on a weekly basis so i thought i would try breakfast once. worse experience in the world of make believe breakfasts. i purchased egg & cheese for a co worker and western for me. within one hour both of us were running for the bathroom. i dont know what caused it but i am not going to give it another chance. |
| teressa shaw | 9/2/10 |
| Hi my name is tess i work at the subway in centerville and i have been working there for the past two years and i loved it till we got this new maneger she is unfair and favortistik she lets other employees that she likes get away with things that know one els can i had resentlly gave her my two week notice because on 9/1/10 i got sent home because i was making a platter that was do at 11:15 there was two other employees working with me and tomatos and green peppers where still to be done one of the asst. manegers stoped me to tell me to do the tomatos when there was two people doing green peppers so i got mad but i did the tomatos anyways the asst maneger then called the maneger she came in and asked me what had happen so i told her what happen and told her about the two people doing green peppers and said you dont need two people doing green peppers one of them could of did the tomatos she then asked me if i had suggested that to them i said no,now they all know that two people dont need to do green peppers so why should i have to tell two asst. manegers what to do when they should already know what to do i realy loved working for your company but because i feel i was miss treated i felt it was in my best intrest to give my two week notice.I just thought you would of liked to know how your employees have been getting treated,and its not just me.Thank you teressa shaw |
| carolyn mitters | 6/17/10 |
JUNE 17, 2010
today my family came to the alachua,fl subway approximately @ 1pm for lunch...
the store was unbelievably busy & my family & i stood there in a very long line for quite sometime...people were talking on how bad the store was on the timely manner because there was only 2 employees in the front but, you can hear voices in the back of the restruant.im not understanding why you all hire so many peole but, dont have enough help. but anyways,as the line proceeded to move forward i was greeted by a lovely lady who had black hair and was wearing a red shirt.this nice young lady made all of my family's subs then she moved on to the gentleman's next to me.now this is where my compliants come pouring in.i didnt appreciate this other young lady that works there which had on a green shirt and brown hair dangling...she came out to the front with a box & the other young lady in the red asked her nicely to come help make some subs & the young lady in the green rudely said,"jenna you know the rules bob only wants to people in front at all times and two in the back"! well, the young lady in the red then turned around to tell the girl in the green...we have a line to the door we can use some help. then the young lady in the green said well im sorry jenna like i said we have truck you can go home if you dont like it its not like we need you. my husband said that the lady in the green was very unprofessional,bad-mannered,& disrespectful to her own employee & i took that offensive. and to top the cake i went around the corner to grab some chips & two girls in the green were verbaly abusing this poor girl in the red & i heard them calling her a stupid "B_t_h"!!! the poor gir in the red ran out crying on her phone pouring her heart out to im guessing a supervisor saying she was embarrassed & humiliated. now some actions must be done because i will never step foot in that subway ever if i see those two young females in green working. do you hire employees straight out of prison??? because thats the feeling i got from those two...now my husband would like to know what was so important in the back of the restruant that the young ladies in the green coulnt help out the young lady in the green & a very polite gentleman in the front? hope all goes well & maybe you should rearrange your staff...hope all is well to the poor girl!!!
-mrs.mitters |
| Donna Fuller | 6/18/10 |
| I went to the Subway in Higginsville, Mo. store #7553 and ordered 4 adult sandwiches and 2 kids meals. We also bought cookies. After sitting to eat, the kids asked for their toy. It said there was a bag with the kids meal - now, as dumb as that bag is, it should not be an issue - but have you ever tried to convince a 5 and 6 year olds of that? I asked about the bag, and the manager informed me they were out of bags - why wasn't I told earlier? The woman was rude and said that if they wanted anything it would have to be an item from the kids menu - all of which they had. I said can it be chips? and she gave me a dirty look and walked away. According to the reviews that I have read - this sort of behavior seems to be the norm - I can't believe you can run places like this and expect the public to put up with it. Do you ever contact these people and let them know that you care? You may claim to have the best sandwich, but do you care about how it is sold? |
| Kevin Jones | 6/18/10 |
Ok, I'm tired of going into Subway Stores and getting looked at like I'm from Mars when I request chicken on my pizza. I did not invent the chicken pizza, though I wish I had. But today, not only did I get the "look", but they refused to put chicken on my pizza. They even called the (Owner/Manager and why they weren't at the store at the busy lunch time is a mystery to me) to ask if they could put chicken on my pizza and the Owner said no. But I have previously been to this location (Belle Terre Bvld., Reserve, LA) and gotten the "look", but also got chicken on my pizza and have been charged three different prices at three different times because they don't know how to ring it up at the register. If there is not a key with a little picture of a chicken pizza on it, they don't know how to ring it up!
And now for the good news, when I go to the Subway located at the corner of West Esplanade and Loyola Drive, Kenner, LA, I am greeted with a smile, even when I asked for chicken on my pizza, they ring me up with a smile each and every time and it cost me the same amount each time, $5.71 including tax, a great price for a great pizza that I got to build my way (and yes I do include healthy vegetables on my pizza too!).
I guess the old saying of "the customer is always right" has gone out the door in this economy - when you would think in this horrible economy that you would not be turning customers away, but trying to please them (within reason of course - and I think chicken on my pizza is very much within reason - but I guess not everyone at Subway agrees!) Kudos to the staff and the Kenner location and thumbs down to the Owner of the Subway on Belle Terre, Reserve, LA, which I will never again step foot in. And if Subway can afford to turn away even one customer, over a $1.00's worth of chicken, more power to ya sista! |
| Lori Aziz | 6/18/10 |
| I ordered a foot long steak and cheese, with pepper jack cheese; i got home there was no cheese on the sandwich. I then called the albert lea, Minnesota store on main st, asking why there was no cheese on the sandwich, all the manager could say was the new girl did it when she was the one who prepared the sandwich; and there was nothing she could do about it: and they had a bad night, so was my sandwhich........I dont think i will support your store again.........HEY QUIZNOS WHERE You AT!!!!!!!!!!!!!!!!!!! |
| Peggy | 6/24/10 |
| The store in Palmetto,GA has a new manager who is very rude. They have started cutting down on the the ingredients. A sandwich used to be full of meat and veg, now it is pitful. It's really bad when the bread is thicker than the completed sandwich. As soon as you walk in you are not greeted with a hello from him, his first words are "ready to order yet" and then all thru the process he will tell you to hurry up. This maybe the way it is done in India, but not here. This store is convient to my home, but I would prefer to drive out of the way to get better service. Can someone please look into this? |
| Michigan | 6/29/10 |
| My daughter went to a Subway in Dyer, Indiana. While standing in a long lunch line the computer broke down. Now it seems in this day and age there would be a back up plan. Apparently not - and while they frantically tried to fix the computer the girls continued making sandwiches. Now what you have is 30 people standing in line waiting for sandwiches already made - and not paid for. When they figured out that the computer was not a quick fix - they took all the people with cash and gave them their sandwiches, AND THREW THE REST OF THEM AWAY! - the sandwiches, not the people. Not only is this poor management - my poor pregnant daughter who was starving saw her sandwich tossed in the garbage! Just seems like there could have been a better solution! Jimmy Johns - here we come! |
| Sue Copeland | 7/2/10 |
| My name is Sue Copeland and i live in Vinita ,Ok . I was just at the Subway in this town around 2:15 this afternoon , i walked up to the counter to place my order when a young man walked up wiping his NOSE on his arm . I told him to just forget it and I WAS NOT going to order anything for i saw him wiping his NOSE on his arm and he thought that it was funny . I walked over to the manager who was sittng at a table on the computer and told her what had just happened and she too thought it was funny . This Subway dosen't care how the store looks , there is always dirty tables , dirty floors , trash hanging out of the trash bins , the restrooms are always dirty and the smell will make you want to throw up when you open the door and when you tell someone who works there all they do is just laugh and walk off .The empoloyees who smoke , do so by the drive -thru and when they return inside they smell like stinking cigerette smoke , don't wash their hands before putting on gloves . I think that the Subway in Vinita, Ok needs a surprize viist from someone at Corporate Headquarters to see for themselves how they treat people and how they keep their store clean . Thank-you Sue Copeland |
| Mr J | 7/12/10 |
We went to the Subway that is connected to the Saulet Apts close to Tchoupitoulas St (New Orleans, La)
My wife asked for salt and pepper. The guy said "We don't have any" the other worker said "I think we have some in the back" and that guy (worker) then tells her "They won't die without salt. If they do, there is a graveyard across the street."
Disgusting attitude.
When I asked him about it he says "What I said doesn't concern you"
What a jackass. |
| Lawrence M. | 7/8/10 |
I went into the Subway in my neighborhood in North Tempe Arizona and wanted prvolone cheese on my foot long Tna sub. the lady told mre that the chese was extra and I told her that I have been going to subways and that I have never been charged for cheese. She told me it was 40 cents extra. I was hungry, not looking for an arguement with my food preparer. So I got the cheese and paid the extra money... In the meantime. a group of people came in of Mexicain desent and she said Oh. Hello my people, and tried to not wait on me and wait on them, but they just looked at her funny and told her to wait on me.
Now you are advertising customer appreciation mounth and 2 dollar 6 inch subs, but do not say limited variety or only certain types of subs. I went into this same store and wanted two two dollar 6 in Tuna Subs and was told only Meatball and cold cuts and maybe something else, but they would not honor the two dollar 6 in sub.. Your advertising is misleading and I am filing a complaint with the AZ attorney Generals Office.. and I have over 3000 friends on facebook.. |
| Anthony | 7/8/10 |
Where can I get a sub that looks like the ones featured in the tv commercials...there appears to be at least 4 slices of properly cooked bacon..{NOT BURNED TO A CRISP]Avacado sauce...ample amount and at least 3 slices of turkey etc. I live in the Northwest side of Chicago...60646...I don't mind paying for what is advertised...a store in Niles, Skokie, Glenview.or Chicago would be fine....tokay9595@sbcglobal.net |
| Rebecca | 7/10/10 |
| I used to work for a subway. My manager fired me for 'verbally assaulting a co-worker' and for 'insulting her on facebook'. Subway has wonderful food, they are very uptight about how their food is stored and take temperatures every 4 hours. I loved working there. Management is lacking a high end though. She used the fact that I had a complaint filed against me for 'the customer having to repeat themselves', I told her I was deaf in one ear, had short term memory loss, and clearly stated that I couldn't be accountable for any complaints filed in that way because it is medically recorded. I overheard the boss and another co-worker talking after closing in the back about how the boss needed a good excuse to fire me, "What ideas do you think.. I don't like her.. let's see.... ". I was appaled! Not more then a day after overhearing the two I got fired. THis was lame and made me so depressed to the point of sleeping all day. Getting FIRED for something I would never think of doing! I was unjustly fired because of my managers high school mentality! Subway is a wonderful place to eat, but I would never in my life go back to the subway Greg [ the owner ] owns. Airway Heights- WA |
| Bob S, | 7/11/10 |
I was running late for work one morning, remembered the subway com, about breakfast, so I knew there was one a few blocks from my work. So I tried it, The mega, adding onions, bell pepper, and tomato, it was gteat! so much so that I now go there almost every morning, I go to the one in Newbury Park, Ca. But I now have gone to several others, when I'm not near that one. I found some differances, it really maters how much care the person takes in making the sandwichs. Edwardo, at the Newbury Park location, really doe's a fantastic job, even in placing the onion, bell pepper, and tomato, so ther is some of each in every bite, making it a wondereful breakfast experiance. Also Yolanda, at the victory and tampa location, in the Sanfernando valley, makes them good as well, so I recomend to all who can go to those locations, and enjoy....I've tried the other ones, but the MEGA is my favorite. Plus they just taste healthy, like a omlet in your hand.
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| Sean S | 7/12/10 |
I must say it truly is the store that makes the difference. I travel a lot and I went to most subways in a hundred miles of little rock ar and I always get the same thing. Even tho I get the same thing, I realize that some stores take short cuts with the fresh veggies...I do not go to the stores that cut the veggies paper thin and only put 6 pickles on my sub..if I ask for extra and they put ONE extra on there...that is crazy.
I have my FAV and always go to the ones that dont seem to be paper cheap.
All in all...I only go to subway for my FAST FOOD...thank you subway !! |
| unknown | 7/14/10 |
| I visited the Subway #34790 in Birmingham, AL. The manager was that was on duty 7/14 around 11am very rude. She became upset when I told her my food was not right. She threw my sandwhich to the line prep to fix. I then told her that I did not want it after she threw my food. She then started to use profanity while other customers were in the store. This was a bad experience and customer service reflection of a leader of your fanchise. Please address a value customer concern. |
| Felicia | 7/15/10 |
| To whom it concern: I visited your Subway resturant in Brighton, MI on Grand River and US 23 @ 2:30 pm. There were three female employee's working, the girl that made my sandwich was zoned out and didn't make the sandwich correctly.She was a new employee and didn't know the menu. The female employee that was helping her explain what meats are on the sandwich was very rude and was beside herself that she was having to help a customer. So, I let that go but as I was leaving I was making my three drinks and the older female employee was standing behind me with a crate of stock that she was waiting to put away. She was picking up and setting down her stock like I was in her way. I was ready to leave as I collected my three drinks and bag of sandwiches in my two hands, one of the lids popped of. I picked up the lid and placed it on the counter. I turned to leave and the Female employee said in a rude tone "oh I will get this trash for you the trash can is right over here by the door." I didn't say anything I just left. However I did feel like dropping my three drinks in the floor and throwing the lid away. She could have cleaned up that mess if she would have preferred. I understand that there was other trash on the counter besides my lid but to resolve that problem you need to install a trash can in the counter by the drinks. I've said my piece and I know this won't go anywhere but to resolve my problem I will never eat at Subway again! |
| Brian Dreyer | 7/15/10 |
The food was good.
The guy who took my money acted very nervous, sweating a lot. He said my change (from my $20) would be $13 +something but when he actually provided me my change it was $12.87 (or $12 +something).
I asked for a receipt and then he became visibly upset.
He banged on the cash register a couple of minutes complaining and then gave me a receipt that showed $0.00. Then he wrote in amounts with a pen and said they included tax. He said they had to get that thing fixed, referring to the receipt printer. But it did work. I think he just zeroed it out.
I scanned the receipt if you'd like a copy send me a note, me email is below.
Store #13723 Austin TX
I felt like I got ripped off - maybe I didn't - but I felt & still feel like I did. To even feel that way is bad enough. Good food or not we all have choices. I choose to eat at establishments that provide accurate receipts. If the printer is broke I want a manager out front making me feel comfortable.
Unless you can make me feel otherwise I will not be back.
Regards,
Brian
bwdreyer@yahoo.com
|
| Erin and Michael | 7/15/10 |
We (My Fiance and Myself) decided to got to the Subway in Buckeye, AZ on highway 85 at around 2:50 pm on Thursday, July 15th, 2010. When we walked through the doors, only one Latin American woman was working inside, and she didn't greet us at all. We walked up and ordered and she went through with making our sandwiches correctly, but put way too much avocado and in huge globs on my sandwich which overtook all the other flavors and had a very bad flavor as if it had gone south or something. It was a ghastly gloppy green mess to try to eat and I gave up. she also put way too much mustard on my Fiance Michael's sandwich and it was a very overpowering smell and very yellow mess which we both thought was impossible to consume without getting overpowered by the mustard's flavor. she then cut our sandwiches very half heartedly and very crooked. we spent ten dollars and about 75 to 95 cents but I don't know how much exactly because she never gave us a receipt for our purchase, I checked my purse and the sandwich bag which was only equipped with one napkin for two foot longs full of messy insides and the sandwiches themselves. After we purchased our meals Michael asked this employee for an application and she looked at us for about two seconds with a condescending look on her face and said "uh,...No." without a suggestion to go to any website for an online application or anything and just left us to wonder why she had been so rude. and while giving us this rude and condescending face, looked us both up and down as if to racially profile him. When we left I said to this employee "thanks, have a great day" and she didn't even respond she just went to the next people. let me make it clear that we were completely appropriate and polite to your employee the entire time we were in the store. I know we both saw it because once we were out of the store we both looked at each other and said what the hell was that about? We have noticed for years that this store only has Latin american employees unless it has hired another race of an employee that we have not seen yet, and the fact that they don't hire unless you are that race is rumored through out the town. This act from your employee has proven all of the townspeople's suspicions. Please hire all of us no matter where we are from or what color our skin is, instead of just one race, that is considered illegal in this country unless your company isn't aware of laws that govern working establishments. We would like to be refunded our money that was wasted on a bad experience and bad food. And an explanation and apology from your head office, would be appropriate considering we have been humiliated for the sake of our skin color.
Racial Prejudice IS WRONG SUBWAY... |
| Theresa | 7/18/10 |
| Went to the subway today in midwest city, oklahoma (inside wal-mart) after grocery shopping I promised my daughters they could have an icee. I have a 10 and 3 yr. old. Every Sunday when we go grocery shopping they get an icee. We always ask for a little plastic cup (Awater cup) for my oldest daughter to split her icee with our 3 yr.old. The worker behind the counter refused to give us a water cup and said we would have to buy another icee. REALLY? Come On! |
| Carey | 7/19/10 |
| I was in at the Subway in Dayton Ohio. It is located in Moraine. The one off of Springboro Pike 741. This store just opened up like 3 months ago. I will never go back. What happened to "Hello How Are You Today." Subway really knows who to hire! I walked in, thought of what I wanted to order and total silence. I was doing all of the talking of letting him know what I wanted. The only thing that came out of his mouth was the total of the food. He did not even say "Thanks for stopping in." You corporate people REALLY need to do something on my issue. You lost my business!!!!!! |
| MB | 7/19/10 |
| I have a general comment. Your real estate representative in Dallas (the Dalton Gang) are too aragonite and don't treat the potential Franchisees right. The staff perhaps think they came from God and everyone needs to knee down in front of them. They do not respond to telephone calls or emails. When you submit every thing they ask for you don't get a response from them. You call and leave messages but no response. I have been trying to get some response from them for months now. Subway corporation deserve better than that. I believe the bigger and better you are the more humble the corporation should be. Aragonite has no place in common people's heart and mind. |
| Scott Potter | 7/28/10 |
| Until now was one of your best customers. Usually eat 2 foot longs in one sitting. Did it for years. Started working again in my home town (Stuart Fl.) after a short retirement from fire service. 2 subways in our town. NOBODY in either speaks english. NEVER have seen one spanish speking customer in either store in the last four months since I started eating there. I remember when it was a great place 8 or 9 years ago. Customers 95% white ehglish speaking and 5% afro american english speaking. We all help each other communicate with these hispanic workers. Could not even get 4 quarters from this lady the other day for my newspaper. A customer gave them to me. You GOTTA do something about this. Am going to sell my stock too. SHAME! Not anti hispanic (am anti Illegals) but puuullease learn to speak the language if you take the job or go back to the groves. |
| Sierra Bradford | 7/28/10 |
| I am very disappointed in Subway's policy of not allowing meat substitutions in their "build your own breakfast" promotion. I wanted to order a egg, ham, and cheese on flat bread for breakfast. However, I do not eat ham so as a healthier alternative I asked for turkey instead, and was denied the sandwich that I wanted. This policy should be changed quickly so that Subway does not lose any more costumer loyalty over this issue. |
| Billy C | 7/29/10 |
| You need to hire people with a hire than 3rd grade education. You know with all people out of work you think you could find some decent hard working people with some frickin sense. And bye the way start putting some meat on your sandwich, its a joke what you try to pass off as a sub. |
| Bernice | 7/29/10 |
| I will never eat at the Scottsburg Subway again. I went in there today to get my 4year old son a kids meal, Subway on there way out!! And you will have no one to blame but your self. And after reading all of the negitive responses on rudness not having a stocked store and lets not forget the rudness it will happen before long.I am going to spred the word from Scottsburg Indiana to lousville Kentucky and further. Don't Eat At Subway!! |
| Sharon Bard | 7/30/10 |
Wednesday three of us stopped in for lunch at your store in Williston Fl on St Rt 27. We ordered our sandwiches and the young girls making them were very helpful and cheerful. When I got to the register the lady was abrupt and to the point of rudeness. When we got to the table I commented on her attitude and both of my friend said they experienced the same treatment. I know we can all have bad days but when you deal with the public you need to leave your personal problems at the door. I have managed a Steakhouse in past years and if one of my employees treated customers in this fashion she or he would be written up. If it happened again it would mean dismissal. I noticed that I did not get any mayo or dressing on my sandwich and went back to the register. I asked for some oil and vinegar. Instead of a pleasant response she rudely asked “Well did you ask for anything?” That did it! There was no excuse for this woman’s behavior. I asked for her name and she responded that it was Stephanie and SHE was the manager!
I have never written a letter like this before but I must say I will not go into that store again! The is a store on St Rt 26 in Trenton and the staff there is always bright and cheerful. I go there often.
I sincerely hope that you address this young woman on her attitude. If this is her normal attitude you will not have many repeat customers at this location. If you would like to discuss this further you can email me at sjbard@aol.com or call at 386-935-0655.
Sincerely
Sharon J Bard
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| boo | 7/31/10 |
| Today I was at the subway in wellsburg, West Virginia to get lunch for my family. I was very up set to see a employee standing in the door way smoking a cigarette and blowing smoke out the crack of the door. When I walked in their the tables were dirty and it smelled like a bar. There was nothing clean about the place, so I left and I will never go their again. |
| Mrs. Professional | 8/19/10 |
I visited the Subway in Warner Robins on Russell Parkway to order sandwiches for my family. The girl who just waited on a customer, handled cash and did not wash her hands before attempting to prepare my food. I asked her to wash first and she did but attempted to put on the same dirty gloves she handled initially. I have requested the managers name several times and they refused and I have been hung up on too. Makes me very disappointed to see how some people who are paid to work are so sorry!
Thanks but I will cook at home from now on! Plain nasty service. |
| Rejoyce | 8/3/10 |
| I visited a subway in Fort worth, Tx on Hulen and Risinger today. There were flies everywhere. The food was not covered and the yound lady taking orders were swatting flies off the food and attempting to serve. Flies landed on bread and she would place in back in the bread rack. She was not even paying attention due to talking to another co worker. The food was dry and the covers were laying to the side. I was DISGUSTED and told her no way I did not want to eat there. Please observe what others serving your food is doing cause they're not. |
| amanda slavens | 8/4/10 |
The subway located in Wal-Mart on West Broadway Columbia, Mo is a very unpleasant place. I was there today and there are flies buzzing around and landing on the food.
There was no one in sight when I first got there. Finally someone came out from the back. She was not a "happy camper" and did take my order. The cashier was also in the back and she finally came out in a "huff" and the cash register change maker wasn't working properly...anyway, I don't think I will get food there again... |
| AA | 8/5/10 |
| On 08/04 I went to subway in sugarland Tx which is next to HWY 6 and 59South at lunch time only one employee was working and also at the same time he was on the phone.When it was my time to order i order the food and came back to. I spend all of my lunch time just to get my food it took so long. I well never go back to subway at lunch time. |
| carmen | 8/5/10 |
| IM A CONCERNED ABOUT THE SUBWAY THAT IS ON WASHINGTON STREET CLOSE TO I-70 IN JUNCTION CITY KANSAS ALL THE PEOPLE THAT WORK ON THE DAY SHIFT THEY ARE RUDE AN AN VERY DISRESPECTFULL TO THERE CUSTOMERS AND EMPLOYEES THERE WAS ONE WOMAN BY THE NAME OF RUTHANN WHO IS VERY CONCIDERATE AND POLITE TO ALL THE CUSTOMERS AND HER CO- WORKERS. BUT THE OTHER 3 ARE VERY RUDE PLEASE CHECK INTO THIS RIGHT AWAY THANK YOU VERY MUCH!!!!!!!!!!!!!!! |
| Dwight Smith | 8/7/10 |
I'm not particularity a fan of Subway. I was driving with my wife today and went past a new Subway store near my home and their was a guy standing out front with a sign " All Foot longs $3.99 today", so we turned around to try out the new store. Ordered a 12" Flat Bread. Was told that Flat bread was not included at the special price. So we left.
Nowhere on the sign did it mention Flat bread exclusion.
I won't be back.
the store was at 15th and Independence in Plano TX |
| Didiama Ra | 8/11/10 |
| I am a Subway employee, and cannot figure out any other way for my concerns to be expressed. I have been a Subway patron for years prior to my current employment with them. I understand that Subway is a franchised business and not all owner's are the same. But this situation to me was unacceptable. A customer comes in and I guess she knew the owner, while carrying on a convo with him, she was upset first bc we didnt have the type of bread she wanted, so she was hell all the way through. When it comes to the end when I am getting ready to cut her sandwich, she said somthing that I could not understand. I was asking her in the most polite way to repeat what she'd said, and she hollered and threw a tantrum 3 times. My "Boss" who was standing right next to me ignored the whole show until I responded. When the customer was asked what the problem was She smirked with no response. He then cashed her out and she left.He asked me what happened and I explained thouroughly. I feel as if I was unprotected and unsafe in the workplace. Would he have known what was going had it been a robbery attempt ? or would he have ignored that like he ignored the other situation. All i'm saying is, if he doesnt care about his employees, how can he care about the customers he serves. All of it goes hand in hand. If you take care of the people who are responsible for the success of your business....then u remain successful. Right ? So if there are any Franchise owners who are reading this, Please think twice before u bite the hands that feed u! |
| phyllis | 8/12/10 |
| Everybody should be on the same page I recently visited one of your subways location in vinning Ga area and was told I couldn’t buy a kids sandwich without buying the whole meal, now I have been to this location and bought just the kids sandwich and never had a problem, I’m just wondering if a franchise have diff rules than cooperat stores are do they all follow the same guide |
| DJ | 8/12/10 |
My daughter and I visit your Independence Store and the sugar Creek store in Missouri and am fairly always happy with the visits, sometime well most time, more times than not they are out of something....which is okay I guess....
However today I called the 911 Noland Rd store to see if they delivered and the phone was answered by an african american man and He just said, "Subway" very harsly, so I said "WOW" do you all deliver, he said "NO" very harsly and I said "you know what buddy you don't need to be answering the phone that way and acting like an ass" |
| Diana Martinez | 9/6/10 |
| I wanted to tell everyone that the Subway at the TA in Big Spring, Tx is the best Subway I have ever eaten at.We recently moved here from Carlsbad, New Mexico and are big Subway fans. Until recently that is. We use to go to the one in town on Gregg Street, but the staff there is always so rude and the store is very dirty and the bread is horrible.The air conditioner doesnt work there either. A friend suggested we visit the Subway at the truck stop one day and although i am not a big fan of truck stops, I decided to give it a try. What a pleasant surprise! Not only was the store very clean, the entire staff was very friendly and fast. The assistant mgr name was Norma and the other employee was Jaycee. I didnt catch the other ladys name, but was told she was the mgr. She was cleaning tables in the dining room. I am so glad I listened to my friend or I would have never visited this store. Who would have ever thought a truck stop would be a great place to visit? From the moment we walked in the front door, we were greeted and treated like they were glad to have us there! Great job guys! Keep up the good work! |
| 8/24/10 |
| I was very disturbed when visiting your Subway located in Milford MI on Milford Rd on Friday, August 20th. The girl was very cold and rude from the beginning to the end. When I confirmed her name, she then apologized stating her mother past away the day before and she was not given her time off. If this is true, how cold can an employer be???? |
| Art locrie | 8/21/10 |
| I.m a former marine and I would like to report about the racial behavior going on in a subway in Chicago.My Muslim friend works in this subway and when she filled out the application it said there will be no discrimination against any one .Because of Ramadan my friend is Fasting and ask for a certain time for her break so she can break her fast and the lady manager who's name is Patricia told her ;Do not rub your religion on my face'.And next day she gave her a long list of prep like 5 containers of Tomatoes ,3 containers of green peppers,onions and cucumbers each plus 2big container of TiryakIchicken ,strips and steak respectively plus two pkts of TUNA while taking the customer in two hours while she was chatting on the phone and pretending to be busy.On top of it she kept insulting her in front of the customers and then she sends her home within four hours .Either the Headqauter take an action or I as a US citizen will take this matter to the court. |
| ki | 8/22/10 |
| I thought after a few years i would try the Subway shop close to my house to see if thing ever got any better. WORSE!!!!!!!!! Usually no bread and/or brown lettuce, totally unacceptable. The store never opened on time, an hour late, come on now. The excuse was the last person working must have a hang over and the place was a mess with again NO BREAD!!!!!! This time I was sickened, There were small children behind the sandwich making counter putting nthere nasty grubby snot ridden fingers on everything. I'm calling the health boad today. DO NOT EVER GO TO THE SUBWAY ON FOREST ACROSS THE STREE FROM THE DART BUS TERMINAL IN GARLAND TEXAS!!!!!!!!!!!!!!! |
| Debbie Wolfe | 8/27/10 |
| As shown in this list of reviews, all that is ever written are the bad things. Well, my review is regarding store #10164 in Dayton, Ohio. Everytime I enter someone "ALWAYS" says "Welcome to Subway". The entire staff is friendly and happy to take care of their customer. The restaurant is always very clean and the food is very fresh. If for some reason they run out of an item, (doesn't happen much at all) they apologize and that is an A+ in my book because you just don't hear that phrase anymore from any restaurant!! I have been to many of the Subway's in and around the Dayton area and I "WILL ONLY EAT AT THIS PARTICULAR STORE". Your staff is doing a remarkable job and I felt they should be commended for all the effort they put into making this store successful. CONGRATS GUYS!! |
| J Kooper | 8/30/10 |
| the subways in our area are par at best, my issue is they have gotten rid of the orchard chicken salad my only real reason for making a special trip to subway the local indy's are much better and cheaper. Why would I go back when they get rid of the one sub they have I like. FYI for all those raising hell about bad subways 1. they are all franchise'es and you get what they can afford they have to own at least 2 to make a living wage and to run two they have to work 80 hour weeks and hire minimum wage workers.2. the bread is not freash baked it is par baked meaning it is baked 1/2 way and fisished in the store. 3. they wil open a store 3 blocks from another because they don't really sell food just franchises 4. the little guy up the road may buy his bread but he slices his meat and veggies fresh in the store and really cares more about you business than the corprate people at subway the people that own the francjise do care but have limited time to help or make it better it's a sad situation of the big guy living off the little guy in america |
| Erik Von Parker | 8/31/10 |
Went to subway twice now in the past month. The first time i went the doors were locked and a sign was posted saying they had no bread, an employee told me he was on his way to another store to get some. The Second time was about 10:30 I wanted a tuna sub on itilian herb and cheese, not only did they not have the bread i wanted they didn't even have any tuna made. I used to recieve friendly customer service at this location but now the staff is very unpleasent when i walk in and do not great me like the used too.
Monroe St. in Sylvania, Ohio |
| BILL CROSSEY | 9/7/10 |
I VISITED A SUBWAY SHOP IN MADRID SPAIN ON TUESDAY SEPTEMBER 7 2010.I ORDERED MY SANDWICH AND ASKED FOR DOUBLE MEAT.THE GENTLEMAN THAT WAS MAKING THE SANDWICH GAVE ME 8 SLICES OF TURKEY ON A 30 CM BUN.EVERY OTHER TIME I HAVE BEEN IN THERE IT HAS BEEN 16 SLICES.WHEN I QUESTIONED HIM ABOUT IT HE ADDED 2 MORE SLICES AND BECAME ANGRY WITH ME SCOLDOING ME IN SPANISH.THIS IS NOT THE FIRST TIME I HAVE BEEN THERE AS I COME TO MADRID ABOUT 4 TIMES A YEAR FOR A TOTAL OF ABOUT 6 WEEKS.LONG STORY SHORT THIS GUY AND I BELIEVE HE IS THE MANAGER WAS TRYING TO RIP ME OFF.
I WILL NEVER VISIT A SUBWAY SHOP EVER AGAIN BECAUSE OF THIS PERSON. |
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