553 Reviews For Rent A Center Headquarters & Corporate Office

do not buy any thing from rent a center

because they gave us bed bugs and they keep calling us for payment and I told them that I cant make a payment cause we are struggling right know with other bills like rent got have a place to live first will never buy from them again once the mattress is paid for


Every time I go to the Springhill Louisiana store the workers and the store manager is always playing a football game on the tv and I have to wait on them to stop playing be for they come an asset me.

verry pushey

we will never go back to rent a center they are trying make us pay for damage we did not cause

worst customer service and store

I went to get a a/c unit from bay st staten island waited along time they dont explain they make you pay first.then i decided to go somewhere else because of the runaround i go to get a refund they dont have money not my problem they make it yours what a poorly run company chain go out of business you dont even have a hundred in the bank by 4:00 it cost more to put the lights on

my last payment, always changed everytime i called!!!!!

poor customer service



A woman was behind the counter her name is sarah helping me with making a payment and she was apparently new cause she ask the manager for help and he said out loud "are you retarded" and then he mumbled something I just could not believe what I had just heard ,she was so upset and went the bathroom and i stood their waiting..The manager did nothing but sat in the office.Nobody and no employee should be treated like that.,eaton,ohio

I will never rent from Rent a Center. I walked in to the store on Wednesday January 29th around 1 pm and walked around the store for over 20 min and NO ONE CAME TO HELP I could have taken anything and walked out and no one would have known. This is so unprofessional. I would rather go somewhere where they at least have someone on the floor to help. Had to rate but I would rate it as a negative number.

Less than one star

I wish I had read the reviews before contacting Canoga Park office in CA. I knew I would spending $1800.00 total contract price from RAC for a new pc. What did I get ? a 7 month old DESKTOP pc that needed 200 updates, a new keyboard and mouse and it was given to me with a power supply for a laptop. The manager hasn't done anything and I will never go back !.

Someone mentioned ALABAMA AVE!!! THAT'S WHERE I WENT TOO. Girl name Ilyia or something like that. I am going to cancel my account tomorrow!!! Thanks.

so sad

Ive been reading the reviews kind of holding out hope that it was just thr Rent A Center I deal w/that seems to have incompetant employees but it seems to me it doesnt matter where in the country you are they are stupid rude nasty liars. Con artists all of them! Its so sad!

Does corp even read these.

All you customers talking about rent a center being terrible. I understand your anger and.frustration. I felt the same working for them. I was a 2 time top gun winner who was very good at what he did. Here i am thinking employers should lead apon example. That's all a lie. I was mis treated harassed and constantly put down. Good thing i could turn to my DM. Not! All and all it lead to me and half the staff walking out. Wish i knew what large competitions actually care about.

Not pleased at all

The store in plymouth Indiana! Is the worst store ever... Lady named janel should get fired ASAP!!! I've been renting from there over the years. Paid off lots of things. I took out some bunk beds n cuz I was late on paying she called my cell over 10 times in 1 day!!! I made my payment n had them come pick up the beds! I will no longer go to that store again!!! Janel is the cause of this rent a center just lost a lot of money with me!!!

Disrespectful liers

punting ting one star because there's nothing lower than that. Alls I can say is do ever trust rent a center. It's just one lie after another and now I'm getting threatened with having charges pressed against. Me for some one else's account. Never trust them and if you have an account with them make sure you get a receipt for every transaction and make sure you get you change back some store like to still your change if your not paying attention. It's bad when former employees say they would never work there again and or quit because the way they treat the customers.


Rent a center is honestly the worst place I've ever rented from. Worst customer service I've ever had. Highest prices I've ever seen absolutely pathetic! Will never recommend any rent a center to anyone! The sales manager even said himself that he no longer tries to save customers anymore because the store manager promises and never delivers! He even told me where to get a great rug at a cheaper price! Thanks for the tip but you suck for your dedication to the company! Wish I didn't even have to rate them with 1 star!

I was rencently robbed when i went to rent a center to go purchase a TV, my husband accidently left my wallet with all my cash in it, the clerk called me 45 mins later telling me i let it, when i returned all my damn money was gone and they all acted stupid saying they never seen anything, when i knew it was a damn lie then, they say they dont have camers so they cant check it out if anyone have a number i can call please let me know because this dosent make any damn since.

If Rent-A-Center was the only store in the world that offered furniture I would not rent or buy a piece of furniture from them. Their organization is unprofessional, rude and absolutely unethical in their dealing with paying customers. Never ever again. To rent furniture was a very bad decision. Never ever again!!!!!!!!!!!!!!!!!

This is the worst type of business organization that I have ever done business with. I will never rent another piece of furniture from r-a-c and if I hear anyone mention the thought of renting from r-a-c I will be on a mission to strongly advise against doing so. If I could hold a rally not to do business with r-a-c I would.

Rude employees

Do not rent from from rent a center, especially on Alabama Ave. in Washington DC, to many harassment calls, and bad customer service.

Never Again

This is one of the worst sistuations that I could have put myself in. I will never again rent another item from any rental store ever again after paying off my rental agreement. Waterbury, CT

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