560 Reviews For Rent A Center Headquarters & Corporate Office

ZERO Customer Service

Customer service sucks. They make collection calls on the payment due date and call it "A Reminder" but it is a collection call. Corporate office phone number requires you to put in your zip code so they can connect you to the nearest store, yet it is the store and its employees I am calling to complain about. I have repeatedly asked for a breakdown of my balance due since I pay online, and no one will give me the balance, just take my payment and that's it.

They should be shut down!

They are harassing! Rude! Unprofessional! They break the laws! I hope the US Attorney General is monitoring these comments.

We rented a fridge from rent a center and 3 days later their fridge went out. When we called rent a center about the fridge they was 4 hours late with new fridge. Then when fridge got here it was nasty dirty with bugs. An we never had bugs. An when we told the manager about it he didn't pay attention no eye contact. An he accused us of damaging the fridge. Then the manager said he would pay Terminix for our house from the bugs. But no call back yet. But with his lack of dignity we walked across to AArons the competitor. Where they r more respectful.

Went in to rent a computer, and was informed due to letting a couch set go back I was no longer allowed to rent from Rent-A-Center. It is all ok cause I got a better deal at the competitor down the road. The only reason i was willing to pay a little more is due to being a long time customer of RAC. I will never rent from them again. When you walk in and they treat you like you have a rare disease and there isn't a cure ya know your in the wrong place. I have called corporate office and mailed everything they send back asking and telling to be removed from the mailing list and I got another letter today. Rated 1 star only because they don't have a negative star rating.


We have been purchasing a washer from the Rent-A-Center in Elwood, IN and my father became extremely ill. While he was passing away in the hospital, the employees kept calling despite the situation and acknowledgement we would be in on the weekend to make our payment. The payments have always been made and we have never had a problem until now. While my mother was staying with him, Rent-A-Center called every single day, three to four times a day. On Friday, they called again at 7pm and I again told them that my mother was unavailable and was at the hospital with my dying father and that a payment would be made on Saturday. The representative stated that she had heard that excuse all week long and then hung up on me. This company is not one for being compassionate and caring, they only want their money even when a family member is dying they expect you to stop what you are doing and make a payment. This is by far the WORST company that my family has ever dealt with.

Worthless peices of shit

The rent a center on fredricksburg rd San Antonio Texas are the most worthless peices of shot in the work they are rude never deliver on time and when you call cause they are late LIKE ALWAYS they say we're are not making a delivery to your house cause of the way you talked to us well I'm going to be pissed cause you all should be fired and the whole corporation should be shut down

I was recently contacted by a RAC employee concerning property i recently rented which was stolen from the home i was illegally evicted from by the landlord and her husband which also happen to be the same people who stole the merchandise they were taken to the house i was evicted from and of course it was empty now they're threatening to persue with a law suit which i find to be crazy becausei have a police report

do not buy any thing from rent a center

because they gave us bed bugs and they keep calling us for payment and I told them that I cant make a payment cause we are struggling right know with other bills like rent got have a place to live first will never buy from them again once the mattress is paid for


Every time I go to the Springhill Louisiana store the workers and the store manager is always playing a football game on the tv and I have to wait on them to stop playing be for they come an asset me.

verry pushey

we will never go back to rent a center they are trying make us pay for damage we did not cause

worst customer service and store

I went to get a a/c unit from bay st staten island waited along time they dont explain they make you pay first.then i decided to go somewhere else because of the runaround i go to get a refund they dont have money not my problem they make it yours what a poorly run company chain go out of business you dont even have a hundred in the bank by 4:00 it cost more to put the lights on

my last payment, always changed everytime i called!!!!!

poor customer service



A woman was behind the counter her name is sarah helping me with making a payment and she was apparently new cause she ask the manager for help and he said out loud "are you retarded" and then he mumbled something I just could not believe what I had just heard ,she was so upset and went the bathroom and i stood their waiting..The manager did nothing but sat in the office.Nobody and no employee should be treated like that.,eaton,ohio

I will never rent from Rent a Center. I walked in to the store on Wednesday January 29th around 1 pm and walked around the store for over 20 min and NO ONE CAME TO HELP I could have taken anything and walked out and no one would have known. This is so unprofessional. I would rather go somewhere where they at least have someone on the floor to help. Had to rate but I would rate it as a negative number.

Less than one star

I wish I had read the reviews before contacting Canoga Park office in CA. I knew I would spending $1800.00 total contract price from RAC for a new pc. What did I get ? a 7 month old DESKTOP pc that needed 200 updates, a new keyboard and mouse and it was given to me with a power supply for a laptop. The manager hasn't done anything and I will never go back !.

Someone mentioned ALABAMA AVE!!! THAT'S WHERE I WENT TOO. Girl name Ilyia or something like that. I am going to cancel my account tomorrow!!! Thanks.

so sad

Ive been reading the reviews kind of holding out hope that it was just thr Rent A Center I deal w/that seems to have incompetant employees but it seems to me it doesnt matter where in the country you are they are stupid rude nasty liars. Con artists all of them! Its so sad!

Does corp even read these.

All you customers talking about rent a center being terrible. I understand your anger and.frustration. I felt the same working for them. I was a 2 time top gun winner who was very good at what he did. Here i am thinking employers should lead apon example. That's all a lie. I was mis treated harassed and constantly put down. Good thing i could turn to my DM. Not! All and all it lead to me and half the staff walking out. Wish i knew what large competitions actually care about.

Not pleased at all

The store in plymouth Indiana! Is the worst store ever... Lady named janel should get fired ASAP!!! I've been renting from there over the years. Paid off lots of things. I took out some bunk beds n cuz I was late on paying she called my cell over 10 times in 1 day!!! I made my payment n had them come pick up the beds! I will no longer go to that store again!!! Janel is the cause of this rent a center just lost a lot of money with me!!!

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