146 Reviews For Popeyes Chicken & Biscuits Headquarters & Corporate Office

ridiculously overcharged

To whom it may concern, Popeye's corporate, senior management and local management, I've been a long going faithful Popeye's customer. I rave about how good Popeye's chicken is better compared to KFC & Church's Chicken. I visited the location on Bethel Road, Columbus Ohio. I feel as if I was being apart of a in-store scam. That the clerks in charge would over charge the customer by a small amount. I'm no longer a happy Popeye's Customer. I feel as if corporate is not in the best interest for their customers. Popeye's employee charged my credit card of amount of $1,111 due to broken credit/debit card machine. Have issue'd a complaint with corporate and have received no contact/feedback. And the issue is still on going.

Completely Grossed Out

Went to the one in Mansfield #10543 today and ordered the chicken tenders. First off the chicken was dry and rubbery, but I was willing to pass that off. The worst part about it was that when I took another bite I bit into a finger nail. This is the most disgusting thing I've ever had happen to me. I had to leave work early because I was gagging and throwing up. I will NEVER go to another Popeyes again.

I'm very upset that I ordered a 14 piece chicken dinner with two sides and all I got was drumsticks,thighs,one breast and two wings.Really!!!! Watch your orders when your at the one on Addison/western in Chicago.

I was just coming home from work getting ready to go to my second job I thought I would get my family something to eat from Popeyes for dinner on Lee Road in Cleveland Ohio when I made it home the red beans and rice with stale smell like it was there for 4 days and my 11 PC was totally dry I call the store back and explain to them what was going on and they said very rudely bring it back we'll replace mind you by now I'm running late to my second job and of course I just wasted 30 dollars on a dinner that makes me very unhappy

Great

The store #2384 as I walked in I was greeted with good after noon, how I can I serve you I placed my order and was greeted with thank you. Upon receiving my order I was again greeted with thank you and have a great afternoon.The employee"e there had great attitudes, the store was clean to include the wash room.I gave them a great Review. Katie

Bad service

Today at 7:15 I visit your store location on 1792 Sanford. I order all white 8 piece chicken dinner, I was told that I would only get two breast an four wings and be charge a up charge well as usual,I did get my order I got what they wanted me to have and was over charge. Your eight piece cost 11 dollars I was charge 18 dollars for my meal.

I go the the Popeyes in Fayetteville GA. The are awesome. Its avery clean store even the restrooms. My 1 problem is that its 45 miles away. I live in a college town and we really need a Popeyes some where closer. I live in Barnesville Ga we have a large college population and I'm sure a Popeye would do a booming business. I hope you will take a look into giving us a store. Thank You Tricia ps please please

Where's the quality ?????

I have been eating your Popeyes chicken since your est. and ever Tuesday for the special two piece since its est. without missing a tues unless I am sick. However the location I have been patronizing for the last 20yrs is pleasant run rd desoto ,1 incident the drive thru I waited for the attendant to places order, I could hear the employee laughing as there was some sort of party in the kitchen. So I drove to the window and ask the attendant was he and the others having fun? He asked me why?he did not realize the intercom was on when I waiting for him to take my order.incident #2 January Popeyes 2 piece was old and dried out (tough to chew)about 530pm It tasted like yesterday's chicken heated in a microwave . #3 incident January 5, order my usual 2 piece this time chicken was not fully cooked the skin was not crisp. The inside was not done.i am watching this store deteriorate in food quality. I could get better chicken from Williams or KFC . Please get some help there. Bring back what you were known for quality not quantity.than you

What Happened?

.......to the Popeye's I used to know and love? Stopped in today to my old favorite Popeyes and the food was a huge disappointment. Tiny little pieces, burned breading, what was there was tasty but I ate 7 pieces by myself when 3 is usually plenty. Sad.

Went to Popeye's in Lincoln, Ne at 5955 N 27th st on February 3rd, 2013. It was 7:15pm , thought they were closed as the menu sign outside was not lit, but lights were on in the building. An employee asked what I would like to order, told them the menu sign wasn't lit, no words, someone walked out and said they for got to light the sign, he turned around and went back and asked for my order. Asked for surf & turf, no shrimp so I ordered the 9 pieces of chicken for 10.99 and this is a 3rd time in 6 months that I have ordered chicken that there is no business, but still have to pull up and wait 5 min. or more for my order. Also, the outside is fine on the chicken, but when you eat the meat next to the bone it has this foul smell, such as dried blood or not fresh chicken. Most times the meat is pink by the bone. The young folks are neither apologetic or sorry, even have spoke with a manager that sounds young and this goes nowhere, this is why I write to you. Also, why I waited for my chicken, another car pulled in behind me, pulled up to the window, whatever they wanted they did not get, drove around my car and went to Taco Inn that shares the same building with Popeye's. Another car came to order, they left, also. In the beginning you were great, but feel someone is not keeping an eye on your business and does not care enough except for the week;y check. Won't be returning again.

Bad food

I recently went to Popeye's and the chicken was not done did not know that until I got ready to eat my lunch at work!! This was at the Filmed road store in Long view ,Texas. Also visited the. One in Shreveport Louisiana wanted a poboy shrimp sandwich and he told me they bread was frozen so order something else!!! And visited one on Marshall avenue in Long view and they never acknowledged me even being in store and never waited on me so I left and so did other people.

Worst Place ever!!!!!

I went to the Popeyes Chicken on Cameron Rd today and I thought maybe if I get my food a little sooner than before they close it wouldnt be so bad. Boy was I wrong, the bicsuits are hard, the red beans and rice are hard and the sweet tea tasted like it was old! There was no straw and no plastic ware to be able to drink or eat my food. It is almost as if you have to be straight out of the ghetto to work there. The people talk in slang and are rude and extremley unprofessional. The times I tried to call and speak to a supervisor someone would pick up the phone and just listen and then put the phone down and keep it off the hook. I will just go to Churchs Chicken right down the street who seem like they have more common sense.

Today is 10/30/12 I went to store #1318 and was beside myself. An employee rolled out a barrel similar to a trash can to a storage closet behind the drive thru. He emptied 3 bags of flour into this open container while smoking a cigarette. After he finished he placed the unsmoke portion of his cigarette in a brown bag and rolled the uncovered flour between the cars in the drive thru back into the store. This is not a sanitary way to restock the flour used for cooking. I feel he should have put the unopen bags of flour in the barrel rolled them into the store and then open them once inside. Seeing things like this make me appreciate cooking in my own home. This location should be sited for unsanitary handling of food. By the way I did take his picture. Nasty buzzard.

I reside in gaffney,soth Carolina. We do not have a popey chicken restaurant . We are govern by bojangle and Kentucky chicken. I believe that it is now time for popeye chicken to.come to South Carolina.recently, a poppy restaurant was opened in concord, North Carolina and I heard the their was lines of people waiting for popeye chicken. Whenever,I go to néw York or any place that sells popeye chicken I always must have it. So, please look into coming into soth carolin and I am sure that your company would also benefit from the many people are would be grateful,happy and quite pleased with the fact that you would be making hundreds of people so happy and satisfied. Please consider this. Many thanks and many blessing.

I went to your branch in Columbus Ohio on 5th Ave on 10/13/12 at3:55 pm ordered dipping chicken which is advertised for 3.99 what I received was a box of fries and 5 so called pieces of batter no chicken just skin no sauce for 5.88. Are you serious. I will make sure to spread the word to all my friends and make sure our business goes across the street to Churches Chicken where you can at least get what you pay for.

Worst service at the State St Rockford location! Poor service, disresectful and dishonest. Orders wrong and took too long. Unsanitary packaging-threw my chicken in the big bag with no container/holder.

You're location in Oceanside, ca on north river road is horrible. The manager (female) called my husband "fool" and was a complete B word. The food wasn't ready for 45 minutes and they mixed the Mac and cheese with the beans! Disgusting.

i went to the drive thru and ordered 3 chicken strips and fries, I was told it would be a 4 minute wait and to pull around to the front of the building and my order would be brought out to me, as I was sitting in my car I saw 2 other people walk into popeyes within 5 minutes of each other and walk out with thier order. I saw a employee walk out twice to 2 different cars and give waiting customers thier orders. 4 minutes turned into 15 minutes and known one came out with my order. I got out of my car, went inside and ask for my money back, the clerk did not even apoligze, she said my chicken was ready, I said ,I did not want it,because I had to wait to long. The service at this location is very poor (Clio Rd Flint Mi). The first time I came here I was told I could not get the special because the chicken was frozen, and this was 1:30 pm on a sunday afternoon UNBEIIVABLE!!!!!!!!!!

I'm going to see what it takes to boycott all your stores , i read all other reviews and you really don't care , no american people working there....

i notice in the san diego area you don't hire african americans , and if so very little ,, why is that my son put in an application and was told not hiring, in one week there were mexicans working who really couldn't speak english. also the food at college area in san diego is very bad ,, I'm going to speak to the black leaders in the community about this ,after all we patronize your store more than any nationality. maybe we shouldn't eat there...

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