Nissan Corporate Office & Headquarters

I have a 2007 Pathfinder. Currently it needs a new airbag module control panel and Nissan thinks we should pay over $1100 to get this fixed. How is this our problem?!?!? This is not normal wear and tear, even our dealer never saw this occur before and needed to call the tech support line to dx the issue. Calling the customer support line has be less than helpful (to put it nicely). We just would like to speak to a corporate person to discuss the issue. t13winn@yahoo.com

My wife and I recently instigated a plan for us to work toward becoming financially debt free. In order to reduce our car payments, the first step involved becoming a one-car family and trading in two perfectly good vehicles for a 2005 Nissan Titan truck. We had the truck for three weeks, drove it to Texas (from Colorado) and back, and the morning after our return from Texas, in negative degree weather, the heat and defroster were not working. As we were on our way to work, the engine light came on and fortunately we were close to an automotive place so we pulled in. After looking the truck over, the mechanic found numerous things wrong with the vehicle - the first being a cracked radiator. Without even calling us first, he called the dealership and told them they needed to get us in another vehicle as this truck was going to be nothing but trouble. Kudos to Bill at Piedra Automotive Car Care in Pagosa Springs, Colorado! We took the truck back to the dealership and they were wonderful to work with and fixed us up with another Nissan Titan truck - this one being a bit newer without all of the bells and whistles and keeping our payments where we wanted them so we could begin our debt reduction plan. They reimbursed all of our repair costs we had put into the truck as well. A sigh of relief and we thought all would be well. Christmas....we went back to Texas and on our stop in Lubbock at my wife's parents home we discovered fluid leaking out from under the truck...took it to a Nissan dealer and can you believe it....another cracked radiator! So - so far we have had two cracked radiators on two separate Nissan Titan trucks - one a 2005 and one a 2007 within 6 weeks....hmmmm....we called the Nissan dealership where we bought the truck - and I am sure they hate the White name now and we called the Nissan dealership's main office. Bottom line - Nissan doesn't really care if there is a problem with their radiators. As for our debt reduction plan....LOL....we are going to be even more in debt than we started because of all the repairs. Hopefully, this will be the last one. If not, so far the next two months savings have been eaten up with a radiator. As for Nissan....as soon as we climb out of the situation and can get something different - we will and we are done with Nissan and any product of theirs. I think we will box up the cracked radiator and send it to Mr. Carlos Ghosn, President and CEO of Nissan Motor Co. Just know that I think the opening line on the website is a bunch of BS "Behind each Nissan vehicle is a dedicated group of imaginative individuals setting new standards in the automotive industry, and beyond. Our leadership team boasts backgrounds and talents as diverse and rich as Nissan's tradition." Really. Scott White

I am the owner of a 2004 Nissan 350Z. In 2006 I took my vehicle to the Nissan dealership on Lithia Springs Road in Georgia for mechanical problems with the convertible top. The dealer has kept my car for over three years promising to take of the problem. This issue has not been resolved yet. I have not had the pleasure of driving my Nissan in over three years. I think that this will be an interesting story for Clark Howard.

I went on Business trip right before the Christmas and my car broke down in the other state. the car is 2009 model. I found close by dealer and towed my car in. I could not believe my ears and eyes what a kind of bad service reception I had received. The manager of the dealership did not want to provide a courtesy car either a courtesy ride home. Also, he was asking for the extending warranty even my car is covered on bumper to bumber warranty. it is only 34,000 miles. The electrical system went busted and steering system kocked up. The manager called me the other day and said that the part is on backorder and is not in US. He does not provide exact time when this car will be available for a fix, if possible to fix. So, I am in other state with no car and no courtesy help of NISSAN as a company, even this car belong to NISSAN. I have to rent a car for $45 a day. I do not feel NISSAN does care about its image and their customers.!!!!!!!!!! Tis solves my dilemma to be a repeating customer. What is going on with a customer service??????

BUYERS BEWARE Today being the 23rd of Dec 2010, still no resoultion. Everyone has been avoiding my concern by giving me NOTHING but excuses. I plan to protest with signs in front of their service center to let potential buyers of what they are getting themselves into. I young lady from corporate keeps telling me that they are sorry that I am going to this situation however the dealership has not responded to their request of information regarding my situation. I wonder how they are going to respond when we show up with hugh signs over the weekend in front of their dealership? I have also obtain legal advice regarding how we are going to proceed with this. So 'buyers beware...DO NOT get suckered into their sales pitch...you'll regret ever ding business with them. ___________________________________________________________________________________ Over the weekend of 11/27/10 I was coming home from the grocery store when the lights ,VDC and ABS, came on indicating that my car needed some type of service. When I got home I decided to call and set up an appointment to have it looked at. The appointment was schedule for today, 11/29/10 at Trophy Nissan in Mesquite, Texas at 7am which I promptly kept. We discussed our warranty and decided to leave the car there for service and go home. I received a phone call from the service technician several hours letter letting me know that it appeared that the front wheel speed sensor appear to have been cut and that it would NOT be covered under the warranty. Well, I like him have no clue how this happened. All I can tell you is that I was driving my car home when both of the lights came on. I had your service technician send me a photo of the part that was cut-sliced-sheered as noted on his invoice. There is NO possible way that it was cut deliberately as he stated. This might have been caused by some debris that was on the road such as your typical rocks, gravel, etc. Come to think of it, he mentioned several times-which I found very annoying- that he knows positively that it was cut with wire cutters. He also stated that he knew that was the reason the lights came on. He even asked me if there was a possibility that someone could have cut the wires and I not been aware of it. Well, I keep my car inside the garage. My wife and I are the only ones at home. I can assure you that there was no one inside the engine as I was driving when these lights came on. I was frustrated to the point ( as we were conversing on the telephone about him knowing this and knowing that and knowing that it was done intentionally) that I truly felt like telling him that people don’t CARE how much you KNOW until they KNOW how much you care. I am very disappointed at how this warranty has been handled. AGAIN, there is NO POSSIBLE WAY that it was cut intentionally. He did mention that because it appeared that it was done intentionally that it would not be covered by the warranty. Here’s my concern: My warranty has not been honored. It has been left to some one’s interpretation as to whether it meets warranty parameters. I am telling you that there is no way that those wires were cut-mangled-sheered particularly as the lights came on while I was driving. There was NO ONE inside the motor as I was driving. PERIOD. It makes no sense. I have absolutely no problems paying for ANYTHING that is not covered under the warranty HOWEVER I have a major problem when it should be covered as noted on the warranty. I did call your 1800Nissan1 telephone number and spoke with Denis whom gave me a reference number of 41570 when I logged in my concern. I am also sending you, Mr Ghosn, a certified letter regarding this matter. It seems like no one knows your email address. It would be nice if you were visible to your customers. You know, my next vehicle that we were planning to buy was a Nissan. Right now I am very-and I do mean very-upset at the way this has been handled. I should NOT have to be going through this. I know that I do have options of shopping elsewhere when purchasing a vehicle in the future however it bothers me to see that Nissan is not fulfilling the end of the bargain that we agreed on when I purchase my vehicle. I love my vehicle but I can assure you that this has left a very bad taste in my mouth when either myself and/or any of our family members get ready to purchase a vehicle in the future. All I ever wanted was for your company to hold its end of the bargain that we discussed when we purchase my car. Please contact me to discussed this at 972-754-0679 before we proceed with this matter differently. RRivera997@Aol.Com Roger Rivera 11/30/10 UPATE TO PREVIOUS EMAIL SEND BELOW Received a phone call from their service manager, Billy Greggs (Trophy Nissan-Mesquite, Texas) this morning regarding my situation. He left a message via my phone due to him calling me while I was on the other line. I did call him back and our conversation went as such: He answered: Yea....this is Billy I introduced myself: This is Roger Rivera He answered: Yea Roger I answered: Yes He answered: I read your email I answered: Yes He stated: You asked me to call you. What's up? I asnwered: Excused me He said what do you want? What's up? I asked him that I had send an email concerning my vehicle and again he said: Yea He further stated: I read your email. I told him I need resolution to this. He kept quite for several seconds with no answer until I spoke up. I proceed to tell him it did not appeared that he was the one that would handle this situation and that I would much rather proceed legally with this matter. He then stated: OK End of conversation First of all, I did not appreciate him talking to me like I am one of his social drinking buddies. This is a business that needs to reflect the professionalism of such. I am truly shock that such manners are accepted when dealing with customer concerns or for that matter when dealing with customers. I encourage you to please look into the type of service that this gentleman exibits when dealing with your customers. Without letting anyone know, I would encourage you to look into his actions. You will get a true picture of the service he renders. With that attitude you will never have customers...he made sure of that. Secondly, I have never been subject to such behavior from any one that claims to be a service director. If this is how the director is directing, I can see now why no resoution is readily implemented. I truly am wondering if he read my email's concern when he appeared to have no knowledge of what I had written in my email. It makes me wonder how he can know the answers to my problems when he doesn't even remember the questions. Again, this only shows where some of your problems lay. This type of action only confirms and validates what type of service we sign up for at the beginning. For your companies sake, I hope that this are NOT the footprints that will built your foundation of the companie's future. This is bad service on steriods. AGAIN, so I still wait for someone to call me. Hopefully it will be someone that has read my email and does NOT talk to me in a manner that is offesive and inappropriate. Roger Rivera 972-754-0679 P.S. I DO NOT want any further interaction with Mr Greggs. ....................................................................................

I have a 2003 Nissan Murano. I got it serviced 2-3 months ago and paid almost $700 on repairs. I want to know why since then that my Transfer-case went bad, and why is it that the dealership is now asking for $4,890 to get it fixed? I read up on the thousand of customer's complaint about the very same issues, and also the fact that Nissan knew of the defect with the transfer-case and did not do a recall on it? Please help me understand?

I bought a 06 Xterra from Chuck Hutton Toyota and will have had it for 3 years in Febuary 2011 and it has rode like crap sinse i purchased it. They put new tires on the back when i purchased it. They were bald. I just recently got 2 new tires again for the front. They put the new ones on the back because of rear wheel drive. I took the xterra back 2 times complaining of a rough ride. If you hit a bump the xterra wants to go off the road and if you hit a little hole in the road it bottoms out in the rear and wants to go off the road, the sterring vibrates and you have to hold it with both hands. The first time this happened it really scarred me. Still scares me. Both times they say they could not find nothing wrong. I took it to Wolfchase Nissan and had them look at it, 2 or 3 times and about the light that does not work on the gear shift, that lights up d, r, n, p, and they said it was fine. Was like that sinse i have had it. They to also could not find anything wrong with the handling or the rough ride that is scary. By the way i have had 4x4 trucks that sat higher and had bigger tires than this and did not handle or ride like this. The last time i had them check it out was when i had a recall on the pin bar that connects to the sterring and they said that was fine too. They then said it drove and hadled fine. Wolfchase nissan told me i needed a new battery cable. I had someone check that out and it was fine. I took my xterra to auto repair shop that repairs autos for the place where i work and they said the shocks in the rear where busted and the struts in the front where busted and leaking!! OK i have never had this xterra off road and it has drove the same sinse i bought it. I drive less than a mile to work and don't do alot of driving. So this Xterra was like that at the time of purchase and it cost about 740.00 to repair and is going through tires and way over priced for the vehicle. How does a barely 2 year onld xterra need something like this? Cheap parts or defective!Please call and offer a solution 9012183748 l.crawford48@yahoo.com

The Exton Nissan Dealership is bad. I brought a nissan and then sold it two years later. I cancelled all the insurances and did get some of my money back on one policy. But since July, I have been calling trying to get the Gap insurance money back. I sen't all of the paperwork, made many calls and still waiting. Wendall sold me the insurance but did not follow up. Made alot of promises when I got the car, but has made me really not like nissan at all. I should not have to wait for my money, not Wendall's. I would go back to Nissan someday if you get rid of the bad employees like him. Still waiting for my money.

UPATE TO PREVIOUS EMAIL SEND BELOW Received a phone call from their service manager, Billy Greggs (Trophy Nissan-Mesquite, Texas) this morning regarding my situation. He left a message via my phone due to him calling me while I was on the other line. I did call him back and our conversation went as such: He answered: Yea....this is Billy I introduced myself: This is Roger Rivera He answered: Yea Roger I answered: Yes He answered: I read your email I answered: Yes He stated: You asked me to call you. What's up? I asnwered: Excused me He said what do you want? What's up? I asked him that I had send an email concerning my vehicle and again he said: Yea He further stated: I read your email. I told him I need resolution to this. He kept quite for several seconds with no answer until I spoke up. I proceed to tell him it did not appeared that he was the one that would handle this situation and that I would much rather proceed legally with this matter. He then stated: OK End of conversation First of all, I did not appreciate him talking to me like I am one of his social drinking buddies. This is a business that needs to reflect the professionalism of such. I am truly shock that such manners are accepted when dealing with customer concerns or for that matter when dealing with customers. I encourage you to please look into the type of service that this gentleman exibits when dealing with your customers. Without letting anyone know, I would encourage you to look into his actions. You will get a true picture of the service he renders. With that attitude you will never have customers...he made sure of that. Secondly, I have never been subject to such behavior from any one that claims to be a service director. If this is how the director is directing, I can see now why no resoution is readily implemented. I truly am wondering if he read my email's concern when he appeared to have no knowledge of what I had written in my email. It makes me wonder how he can know the answers to my problems when he doesn't even remember the questions. Again, this only shows where some of your problems lay. This type of action only confirms and validates what type of service we sign up for at the beginning. For your companies sake, I hope that this are NOT the footprints that will built your foundation of the companie's future. This is bad service on steriods. AGAIN, so I still wait for someone to call me. Hopefully it will be someone that has read my email and does NOT talk to me in a manner that is offesive and inappropriate. Roger Rivera 972-754-0679 P.S. I DO NOT want any further interaction with Mr Greggs. .................................................................................... Email send 11/29/10 Over the weekend of 11/27/10 I was coming home from the grocery store when the lights ,VDC and ABS, came on indicating that my car needed some type of service. When I got home I decided to call and set up an appointment to have it looked at. The appointment was schedule for today, 11/29/10 at Trophy Nissan in Mesquite, Texas at 7am which I promptly kept. We discussed our warranty and decided to leave the car there for service and go home. I received a phone call from the service technician several hours letter letting me know that it appeared that the front wheel speed sensor appear to have been cut and that it would NOT be covered under the warranty. Well, I like him have no clue how this happened. All I can tell you is that I was driving my car home when both of the lights came on. I had your service technician send me a photo of the part that was cut-sliced-sheered as noted on his invoice. There is NO possible way that it was cut deliberately as he stated. This might have been caused by some debris that was on the road such as your typical rocks, gravel, etc. Come to think of it, he mentioned several times-which I found very annoying- that he knows positively that it was cut with wire cutters. He also stated that he knew that was the reason the lights came on. He even asked me if there was a possibility that someone could have cut the wires and I not been aware of it. Well, I keep my car inside the garage. My wife and I are the only ones at home. I can assure you that there was no one inside the engine as I was driving when these lights came on. I was frustrated to the point ( as we were conversing on the telephone about him knowing this and knowing that and knowing that it was done intentionally) that I truly felt like telling him that people don’t CARE how much you KNOW until they KNOW how much you care. I am very disappointed at how this warranty has been handled. AGAIN, there is NO POSSIBLE WAY that it was cut intentionally. He did mention that because it appeared that it was done intentionally that it would not be covered by the warranty. Here’s my concern: My warranty has not been honored. It has been left to some one’s interpretation as to whether it meets warranty parameters. I am telling you that there is no way that those wires were cut-mangled-sheered particularly as the lights came on while I was driving. There was NO ONE inside the motor as I was driving. PERIOD. It makes no sense. I have absolutely no problems paying for ANYTHING that is not covered under the warranty HOWEVER I have a major problem when it should be covered as noted on the warranty. I did call your 1800Nissan1 telephone number and spoke with Denis whom gave me a reference number of 41570 when I logged in my concern. I am also sending you, Mr Ghosn, a certified letter regarding this matter. It seems like no one knows your email address. It would be nice if you were visible to your customers. You know, my next vehicle that we were planning to buy was a Nissan. Right now I am very-and I do mean very-upset at the way this has been handled. I should NOT have to be going through this. I know that I do have options of shopping elsewhere when purchasing a vehicle in the future however it bothers me to see that Nissan is not fulfilling the end of the bargain that we agreed on when I purchase my vehicle. I love my vehicle but I can assure you that this has left a very bad taste in my mouth when either myself and/or any of our family members get ready to purchase a vehicle in the future. All I ever wanted was for your company to hold its end of the bargain that we discussed when we purchase my car. Please contact me to discussed this at 972-754-0679 before we proceed with this matter differently. RRivera997@Aol.Com

Over the weekend of 11/27/10 I was coming home from the grocery store when the lights ,VDC and ABS, came on indicating that my car needed some type of service. When I got home I decided to call and set up an appointment to have it looked at. The appointment was schedule for today, 11/29/10 at Trophy Nissan in Mesquite, Texas at 7am which I promptly kept. We discussed our warranty and decided to leave the car there for service and go home. I received a phone call from the service technician several hours letter letting me know that it appeared that the front wheel speed sensor appear to have been cut and that it would NOT be covered under the warranty. Well, I like him have no clue how this happened. All I can tell you is that I was driving my car home when both of the lights came on. I had your service technician send me a photo of the part that was cut-sliced-sheered as noted on his invoice. There is NO possible way that it was cut deliberately as he stated. This might have been caused by some debris that was on the road such as your typical rocks, gravel, etc. Come to think of it, he mentioned several times-which I found very annoying- that he knows positively that it was cut with wire cutters. He also stated that he knew that was the reason the lights came on. He even asked me if there was a possibility that someone could have cut the wires and I not been aware of it. Well, I keep my car inside the garage. My wife and I are the only ones at home. I can assure you that there was no one inside the engine as I was driving when these lights came on. I was frustrated to the point ( as we were conversing on the telephone about him knowing this and knowing that and knowing that it was done intentionally) that I truly felt like telling him that people don’t CARE how much you KNOW until they KNOW how much you care. I am very disappointed at how this warranty has been handled. AGAIN, there is NO POSSIBLE WAY that it was cut intentionally. He did mention that because it appeared that it was done intentionally that it would not be covered by the warranty. Here’s my concern: My warranty has not been honored. It has been left to some one’s interpretation as to whether it meets warranty parameters. I am telling you that there is no way that those wires were cut-mangled-sheered particularly as the lights came on while I was driving. There was NO ONE inside the motor as I was driving. PERIOD. It makes no sense. I have absolutely no problems paying for ANYTHING that is not covered under the warranty HOWEVER I have a major problem when it should be covered as noted on the warranty. I did call your 1800Nissan1 telephone number and spoke with Denis whom gave me a reference number of 41570 when I logged in my concern. I am also sending you, Mr Ghosn, a certified letter regarding this matter. It seems like no one knows your email address. It would be nice if you were visible to your customers. You know, my next vehicle that we were planning to buy was a Nissan. Right now I am very-and I do mean very-upset at the way this has been handled. I should NOT have to be going through this. I know that I do have options of shopping elsewhere when purchasing a vehicle in the future however it bothers me to see that Nissan is not fulfilling the end of the bargain that we agreed on when I purchase my vehicle. I love my vehicle but I can assure you that this has left a very bad taste in my mouth when either myself and/or any of our family members get ready to purchase a vehicle in the future. All I ever wanted was for your company to hold its end of the bargain that we discussed when we purchase my car. Please contact me to discussed this at 972-754-0679 before we proceed with this matter differently. RRivera997@Aol.Com

Nissans Ad stating "you will pay less" is a LIE! I did not pay less and the Keyport Pinebelt, NJ dealership manager is evading my emails.

My wife and I purchased a new 2007 Nissan Xterra with the tow package. At the same time the dealer also sold us the extended warranty good up to 100,000. We are not in the habit of buying extended warranties but seeing we were using the vehical to pull our camper we did it. We now have over 75,000 miles and the differential needs to be replaced but neither the warranty company or Nissan will do so because I have water intrusion in the differential and the only way for this to happen is for me to drive it into standing water, I stated it never happened and was willing to take a lie detector test regarding this fact and their response was "we only have your word for that". Another problem is the tire sensors that would come on and off at random even when the pressure was correct in all four tires. I received 3 different answers why this happens, and still could not get the warranty company or Nissan to take care of the problem. We have already paid $1500.00 for the warranty $4,000.00 to maintain it. I will be D----- if we are going to pay another $3,200.00 to correct the problems.

In 1998 I bought a new Nissan two wheel drive pick-up. I was a single mom with two little girls. I needed something I could depend on to take my children where they needed to go. When I bought this pick up, I bought a jewel. Here it is 2010 and it runs like a top. I have 3007 thousand miles on it. Never had to do a thing to it. I have changed spark plugs, belts, battery, fuel filter and tires. That is all! It still runs great! A week ago I was in a car accident. They totaled out my beloved pick-up. I have a cleaning business. I haul everything imaginable, from paint, to ladders, tool boxes, and trash. It just keeps going. I am 57 years old and would not trade the last 12 years of depedability for any other vehicle or car manufacture.If you want to contact me, my phone # is 208-871-6703 Thanks Nissan!

At least you can say that you love the vehicle. My 2008 350Z with 18,000 miles is a big POS. I was finally able to buy the vehicle I've wanted for over 8 years and now that I have it I am extremely disappointed. Many repairs in it's short life and the latest problem, a very loud rattling coming from the rear of the car has caused me to take it to the dealership 4 or 5 times just for that problem most recently Monday of this week and it still isn't fixed. All I want is what I paid for or to get something else to replace it and I'm having trouble getting any help.

I FIND YOUR COMMERCIAL OFFENSIVE AND INSENSITIVE TO ANY PARENT WHO FINANCIALLY IS HAVING A DIFFICULT TIME MAKING ENDS MEET. YOUR COMMERCIAL IS NOTHING BUT A BIG BULLY. YOU PORTRAY A FATHER WHO DRIVES A DATED STATION WAGON AND THE SON ASHAMED, HIDING BEHIND A BUSH. THEN YOU SHOW SOME SNOTTY KID DRIVING AROUND IN A MURANO. NOT EVERYONE CAN AFFORD A NEW CAR. MAYBE THE FATHER IS A SINGLE PARENT, MAYBE THE FATHER IS STRUGGLING TO PUT FOOD ON THE TABLE. HOW DARE YOU PORTRAY THE CHILD OF THE WORKING CLASS PARENT TO BE ASHAMED OF HIS FATHER, BECAUSE HE IS DRIVING A DATED AUTOMOBILE. WHO EVER AUTHORIZED THIS COMMERCIAL SHOULD BE FIRED. YOUR AD AGENCY AND YOU SHOULD BE ASHAMED OF YOURSELVES. YOU SELF CENTERED SNOB! YOUR AD SHOWS TOTAL DISRESPECT FOR THE WORKING CLASS, AND THE PEOPLE WHO HAVE LOST THEIR JOBS. NOT EVERYONE HAS THE FINANCIAL CAPABILITIES TO KEEP UP WITH THE JONES'S. THE MESSAGE OF YOUR COMMERCIAL IS THAT IF YOUR FATHER DOESN'T DRIVE A NEW MURANO, THEN HE IS A LOSER. I WAS TRULY UPSET WHEN I SAW THIS COMMERCIAL, I SPOKE TO A FRIEND OF MINE AND HE HAD THE SAME IMPRESSION. YOU NEED TO APPOLOGIZE TO EVERY FATHER WHO IS GIVING IT HIS BEST TO SUPPORT AND LOVE THEIR CHILD. PLEASE PULL THAT COMMERCIAL.

Nissan of Lexington, .S.C. has been servicing my vehicle for the last few months. They have been driving my vehicle more than me. The first time they had it, nothing was done and they just drove it for over two weeks. The second time, they replaced the computer module, we paid over six hundred dollars and got it back. The next day, the same problem existed. We took it back and they have now had it for over two weeks and we've heard nothing except they are driving it. I'm amazed that it's taking them this long and they still seem to be at a loss as to what is going on. I'm more than frustrated at this point and very dissatisfied with the quality of service. It seems the mechanics working for you are not doing their job!Also, they do not return calls in a timely fashion or even call you with. Any kind of update. Please Help before I report to the BBB. Sincerely, Kimberly Lewis

I just want to know why as good as Nissan vehicles are why do the dealers advertise a lower price & then jack the price. Our first encounter with Texas Nissan the price quoted was $34,000.00 difference. We had a trade in & after we were sold on the Vehicle & started signing papers the price was jacked up to $44,500.00. Our encounter last Saturday was with Don Davis Auto Group. The advertised price was $17,999.00 for a 2011 Nissan Rogue. We went into the dealership & asked about the price & was told they had 5 at that price. The salesman drove one of the 5 to the door. My wife and I drove the car. It didn't have all of the bells & whistles, but my wife really liked the car. We did not have a trade in & we were going to pay cash. We went into the cubicle & Andrew Scearce, the Sales Manager came into the cubicle & told us that the advertised price did not include all of the additions that the dealership put on all of their new vehicles. I told him that I felt if they added the additions to all of their new vehicles, then the advertised price should be the final price. He said that the advertised price was to get the vehicles out & advertise for the dealership. I asked him if he wanted a satisfied customer or did he want to keep the upcharge price. He said he had to keep the increased price. I said "Are you saying that you are not going to make anything on this vehicle". He said that he didn't say that. He said that the dealership had put Nitrogen in the tires. I asked if he was going to take out the Nitrogen & put regular air if we didn't pay the increased price. He decided he would leave the Nitrogen in. It turned out that we paid $350.00 more than the advertised price. We could have paid the full increase price, but it is the pricipal of the thing. If the price is not adjusted then I will not advertise for Don Davis Auto Group. I will remove anything that shows that dealership. If anyone asks how we like the vehicle I will say the vehicle is great, but the dealersh

dealership does not honor their advertised price. I give 5 stars on the vehicle & -1 star on the dealership. I don't expect anyone to contact me, but I had to get it off of my chest. If anyone is interested my cell phone number is 326-734-0707. Thank you for your time Jack M. Bupp