354 Reviews For Motel 6 Headquarters & Corporate Office

We sty at motel 6 everytime we go out of town. allthough we stayed at the motel 6 in petaluma and had the worst experience.. they put us next to a druggy who also had ptst and anxiety and ????? he was living out of the motel. and his stuff was littered all over the sidewalk he tried talking crazy to us and our friends everytime we went to our room.. he would move his stuff into his room and get quiet then an hour later throw a fit and move it back to the sidewalk.. when i told management i wanted a dif room they told us we had to clean our own room first cause the housekeepers were gone for the day... ooohhhhh i was so mad.. i will be contacting corporate to get something done about this motel in petaluma..

I stayed at motel 6 and it was the worst the lady in the front had two girls fighting for her hahhahahaa it was a white girl and a african american hahahhaha it was a total show in front of everybody aperently the girl name michell the girl in front of motel 6 was cheating on ger girlfriend it was total caus !! I wont ever stay there they dont care about costumer service or

Mars, PA Used wash cloth on the floor behind the bathroom door, counter and sink disgusting, long black hair on one of the pillows. I have short blonde hair... short black hairs in the shower, I'm honestly afraid to take the cover off the bed, I don't want to know what the sheets look like or what I might find in the bed. Smells pretty weird in here but I figured its just because the motel itself is in desperate need of a renovation. I'm checking out early in the morning and complaining, hopefully I can get at least a partial refund but either way I am going to make it known just how bad this room is. If I didn't spend 2 years in the Military and have learned to sleep just about anywhere I wouldn't be sleeping here.

MOTEL 6 HAYWARD CA HAD BEDBUGS IN ROOM 250 . I WOKE UP ITCHING SCRACHING AND SEEN RED WELTS OVER MY ARMS, SHOULDERS, BACK, LEGS. THAT NOT COOL. I WENT TO THE FRONT OFFICE AND THEY REFUNDED MY MONEY. THATS NOT ENOUGH I WANT MY MEDICAL BILLS PAID, MY CLOTHES, BED SHEETS, EVERYTHING THAT I HAD GOT INFECTED BY BEDBUGS. ACCOR.NA GAVE ME CONFIRMATION THAT THERE WAS BEDBUGS THERE. THEY CALLED ME BACK VERY RUDE AND TOLD ME THEY SHOULD'NT GIVE ME A REFUND AND WONT PAY FOR MY CLOTHES, SHE TOLD ME TO WASH IT IN HOT WATER. NOT EVERYTHING CAN BE WASHED IN HOT WATER. I HIRED A LAWYER AND WELL SEE HOW IT GOES. IF YOU SLEEP AND A MOTEL 6 YOU GO IN FEELING SAFE NOT WAKING UP TO RED WELTS BEDBUGS BITES ALL OVER ME. THATS NOT COOL AT ALL. NOW I LOOK WITH A FLASHLIGHT TO SEE IF THERE BEDBUGS ANYWHERE I REST MY HEAD. YOU LOST MY BUSINESS AND I WILL LET EVERYONE KNOW DONT GO TO MOTEL 6 INDUSTRIAL SOUTHWEST PARKYWAY HAYWARD CA. SO I SUGGEST YOU SETTLE WITH ME OUT OF COURT BECAUSE YOU HAVE LOTS OF ROOMS THAT WAS NOT INPECTED YET. COULD COST ALOT OF MONEY TO RESOLVE. RESOLVE THIS MATTER BEDBUGGER510. I PUT YOU ON THE BEDBUGREGISTRY.COM

So I am a housekeeper at a motel 6 and even though I don't think it deserves even a 1 star unfortunately that's as poor as it gets they need to have a option on here for no stars. Anyways that's besides the point so the management sucks..and they don't really appreciate the employees. When all employees where called in for appreciation day the manager treated me like crap where as for the others they treated me as one of them. So let me give every one the lowdown all the rooms smell really bad, but what can I do we get 20 mins to clean and nothing to really make the place smell good. The mattress are extremely stained with who knows what, they hardly ever wash their comforter sets on the beds which is just eewww disgusting and you might be lucky to maybe get some fresh sheets. If you're unlucky you may go home with some friends since 50 rooms that I know of have bed bugs and many more creepy crawly creatures. If your one of the few thousand fortunates that got the experience to witness the wonderful stay at this or any other motel 6 I'm sorry. Like I said I just work there. Word of advice to those who stay at motel 6 or any motel, hotel for that matter never ever leave valuable items of any sort in your room especially after check out because it won't be there when you come back.

I stayed at Motel 6 2309 South Frontage Rd. Meridian,Mississippi on May 11,12,2012 and contracted BEDBUG BITES all over my arms,neck,face,head,and legs. It was the worst experiences in my life! ROOM#208!!! I called corporate and they are telling me it will be 30 days before I hear anything. that is ridiculous! i hope they are not trying to get over on me. I have photos of myself,the hotel,hospital information,and receipt from the hotel. I have lost wages from work,clothing,luggage,shoes,hats,everything! Thank God that I went to the hospital before I went home because I could not imagine having them in my home! I pray that Motel 6 will do what's right. I am in consult just in case i need it. Hopefully you will do the right thing and I don't have to have an attorney. Also there was a young lady working the front desk in the evenings that was rude,inconsiderate.Also I belong to a motorcycle club that uses this hotel as their host hotel once a year when they have their annual dance. we have been coming here for over ten years. This year some of them were staying on the back side of the hotel. Apparently they must have gotten a little noisy. I honestly don't know because my room was on the very front and I never went back there. So they were asked to leave. that night I went next door to my friends room that had rode to Mississippi with me,I went back to my room and my key would not work so I went to the office and she told me that we had been put out! I said what do you mean we have been put out. what have we done and on top of that no one has called our rooms,been to our rooms,or anything. whatever they were ddoing on the back had nothing to do with us. I called this discrimination! We had no noise no complaints or anything because we do not keep up ruckus!!! They refused to give us our money back and said they would let me in my room long enough to get my things or they would call the police and have us arrested for trespassing! Just because we are members of this club does not mean that we had anything to do with whatever went on!!!! That is really DISCRIMINATING!!!! However the ladies that cleaned the rooms were really nice. We gave them a tip. So as I said before I hope that you will do the right thing so this won't have to turn into a legal issue.

I WAS RECENTLY STAYING WITH OUR CHURCH AND IT WAS A MENS BIBLE CONFERENCE IN ONTERIO,CA.WHILE AT A MORNING SESSION THE MAID OR PERHAPS THE FRONT DESK ISSUED THE UNWELCOMED GUESTS A ROOM KEY AND WHICH THE THEFT STOLE ABSOLUTELY EVERYTHING,I MEAN EVERYTHING EVEN THE BURRITOS IN THE REFRIDGERATOR,THIS WAS THE WORST EXPIERENCE IVE EVER HAD,BUT THE BEST THING ABOUT IT WAS I HAD A GREAT EXPIERENCE WITH GOD AT THE CONVENTION,WE BELIEVE TI WAS A INSIDE JOB THEY DIDNT EVEN TAKE THE MICROWAVE OR TOASTER SO ILL LET MY ATTORNEY FIGURE THIS ONE OUT!

I am writing to state a few concerns I have regarding my experience at the Motel 6 in Ventura California on Johnson Drive. My first concern is who does the hiring of the management, the manager by the name of Trisha Lira is the most unprofessional, rude, and unhelpful people I have come across since I met up with this drunk at the club. I only mentioned to her that my room was not very clean and that the rug was beyond stained, and the bedspreads were not neat and tightly put on the bed. Her responce was, If you did not like the room when you got it you should have come right down and got a refund, and then she said don't come in herre the next day expecting to get a refund now. I told her that I got the room, but I did not go to the room right away, I went to event and I got back at 2 am, when i saw the room I called and the desk clerk, he said they had nothing else. I was treated like a criminal I will never go to a motel 6 and I am telling all my friends and relatives

I attend the UCONN college graduation and the closest available motel was Motel 6 in Vernon, CT. It was totally unacceptable and my first Motel 6 experience. In brief review, the parking lot and inside lobby was filthy; cig buts overflowing ashtrays outside, garbarge overflowing the trash cans, still had large Christmas wreath above front desk; heavy smell of smoking in lobby, hallways and non-smoking rooms. Restaurant is permanetnly closed; light bulb out in bedroom, TV not work due to cable being detached, tape holding water fauct togehter in bathroom sink; pieces of wallpaper covering holes in wall in bathroon, old rusty hotel van (that said Comfort Inn) in parking lot... I can NOT believe that Motel 6 would allow this despicable motel to carry their name. I would certainly think twice about selecting a Motel 6 again!

To tell you the truth this hotel should not have motel 6 name on it .the clerk was very rude and spoke very nasty to us.when we check in there was no shower curtain the clerk told me, that i should of check the room first. and i told him that was his job.then he charge me more money for my boyfriend ,he made me redo my key everyday inwhich it made me late for work because i had to wait for them to wait on other people.than i found roaches in the room and their was the smell of pot in the hall ways and call girls every where you could clearly see this motel is a front for drugs and hookers it is sad to see this i stay in alot of hotels and motels now wonder the lights are still on all night.

I had a reservation in Socorro New Mexico for Christmas eve. I was told there was no room for me even though my credit card had been charged a month in advance. I did get put in a room that was leaking so bad it should have not been rented. When I got in bed, One of the springs punctured me and It drew blood. We were moved 3 times that night. I got a voucher for a free room and tried to use it today at the motel 6 in Evans Colorado. I booked the room last week for my father who had to drive 12 hours to get there. When he arrived today they didn't have the room I rented. Sonia, the general manager took my reservation and charged my credit card. When I told them I would like a refund to find another hotel, The clerk said "good luck finding another room. We are always the last to fill up and we are full" How many times do you have to try to get the room you paid for? I am 2 for 2 with Motel 6 and still no room.

I made reservations at your motel in Chattanooga, TN and arrived on 4/14/12 after driving nine hours from Florida to Ohio. Checked in, room in poor condition, very old, AC very dirty and the mattress was lumpy and awful. When I lifted the bedspread the bottom of the mattress was filthy. I was extremely tired after the drive. As I was falling asleep, a very large black bug crawled on me and I could not stay there. I called the front desk and informed them, went to the front desk, asked they book me in another motel due to the circumstances. The night clerk informed me there was a tournament in town and no other rooms were available. He offered another room upstairs, but why would I take that room when bugs were obviously part of this establishment. I asked for a refund of my room, they refused and would only partially credit the room because I had "used" it. I called Red Roof and made a reservation and had to drive another 1.45 minutes to a motel in Knoxville,TN and arrived there in the early AM on 4/15/12. The partial room credit has yet to appear on my credit card and the entire amount has been placed in dispute on my card. They did, however, put the charge through for the other half of the room. I had to move after over nine hours of driving and this was extremely inconvenient trying to find a decent motel at that time of night, not to mention driving another almost two hours. Your chain of motels used to be nice; however, I will never stay in one again. You are allowing people to manage and own establishments under your name that have no clue what it means to be clean and comfortable. Unfortunately, this chain has become a flop house. Also, your chain of Motels will not be recommended in my business ventures anymore. When people travel and drive long hours, it is not too much to ask that a room be clean and comfortable.

Beds are stained, rooms smell, linens on beds are foul and the pillows smell-The stink in some of the rooms are infectious, drawers are small and what you would put in a child<s room, rack for clothes inadequate,cleaning is terrible odor is worst after they leave-tubs are chipped and with dark edges on them,no lu covers in the bathrooms,trash all over in open nasty foul containers, sidewalks never swept or cleaned,laundry room dirty,smell is dangerous in there at times, people throw, their smokes over the railings, hang their clothes on the railings, water tanks in bathroom locked up when you flush the lu,small cramp and very inadequate for anyone to stay an length of time...You have to pay for internet when every other place you do not- when asked about this excuse is we are corporate-best excuse when asked about the ordor is we have to wash the linen first before we put it on the bed- we have no extra linen- blankets on beds stiff material that you use to cover furniture when you move...

My Brother was in a motorcycle Accident in Baton Rouge LA.on 4-20-2012. I live in Chicago IL.Myself,My Wife and My Brothers best Friend Drove 15 1/2 Hours to be with him when he Passed Away.We arrived in Baton Rouge about 1:00am and checked into the Motel 6 and rented 2 Rooms.When we got to the Room and steped inside we were shocked. There were used Towels on the Floor and used Soap in the Shower!!! I went next Door to my Brothers Friends Room to see how his Room was.There was use Face Towels,The Trash cans were full and had used Condoms in them.Needless to say I was PISSED. I went to the Office to get our Money back and go to a different hotel and they Refused to return it.I paid with Cash so I couldnt stop payment on my Credit Card which was my Mistake for paying with Cash.We were Forced to stay in this ShitHole for Two Days.They said they would clean the room. So I put a Penny in the shower and other things around the Room to see if they Cleaned it. When we returned the towels and used Soap were gone but the Penny and other planted items were still where I had put them. When I told the Manager about the used Soap in the Shower she asked me if the shower was Clean,I laughed and said if there is used Soap in the Shower its Clear the Shower is not Clean.Are you Kidding me Lady. There was people doing Drug Deals all Night long outside our Rooms.Needless to say I WILL NEVER STAY IN A MOTEL 6 EVER AGAIN!!!!!!!!!!

"Long-standing values?" Yeah right! Worst customer service ever!

we have stayed at the motel 6 in cross lanes west va. for over a year. we have compained about this unit on our last 3 trips to the unit. the rooms are very dirty and the last two stays there have been wholes in the sheets orthe cover blanket. the last room was no smoking and their was a used ashtry in the room with a plastic bag over the smoke detector. during the trip this last week we stayed at the comfort inn and the stay was great. the room was clean and the baskfast bar was great. you need to either clear up the unit or take your name off the unit because it surly does not live up to the stardards of motel 6.please take the time to check out this unit before you loose more costumers like ourselves. we would like to return to your motel but you had better open you eyes. good luuk in taking care of this major problem.jerry hunter 439 keesking ave salem va. 24143 phone 5403893716.faxjhunteraol@aol.com thanks for your time

I had reservations 10 days in advance for a smoking room. i went by there the day b4, to check on it, & willing to put down a deposit. was told to come the next day @ 3pm. When I got there, apparently I was the last of 11 reservations. I got my room, & the ac didnt work. was moved to a non-smoking room. 5 min later, I decided I would leave until monday when the ac was fixed. I was refunded my $ after a 1hr wait. When I called Monday, I was told that they no longer would rent to me. Supposedly, I came the day before & rented the same non-smoking room for someone else in my name. I tried for three days to speak with the mgr, unsuccessfully. went by there to give a letter to the mgr, that stated on there policies, that if ur reservation is not met, they would refund u 1 night. I waited over an hr & never got to c the mgr. the same person who lied, was the one on duty. studio 6 in Tucker, GA. I have contacted the police & my attorney

I currently stayed at motel 6 in college station tx! And it was the worst experince ever the main manager was a raxist agains hispanics and she was soooo rude to all to the guest and the housekepers.and i left a tip to the housekepers and i went back and the money was gone and ask the girl if she took the money and she.said no and she said she saw the the maneger walking away from that room so she is not only is ride and racist she steals momey from.the housekepers .she also yells at thek+m to hurry in the rooms she dosent care if therw clean or not .i will never stay at this place ever again its really bad!and also ther is a girl in the reception area and she is soo lazy and rude she dosent pay attention when the gist.comes in i dorent like the mangemnt there i call the headqurters and everything but what i have been told they havent done anything !

I had a bad experience At the Las Vegas Motel 6 on Tropicana I was devied an available room because someone with my same name supposedly used my driver license number and signed my name (jimmy Schneider) and caused what ever damage or maybe skipped out on an owed bill! I found out after calling the corporate office today that they realize that it wasn't me who they shouldn't rent a room to so they'll comp me a night in the future and I'll forgive the mistake. I just wish in the future mor research could be done and at least prove to me what the reason is! With no contact with the law, $1000 in my pocket, two credit cards, and I drive a BMW m Roadster, yet I was denied. I had to drive home or at least atempt to til I almost felll asleep at the wheel! All will be forgiven when I receive a certificate in the mail to comp me 1night on Motel 6. Thank you mam, I appreciate your concern. I will return, and I hope you keep the light on!

This place used to be great. They took a sudden turn for the worst. Now there is absolutely nothing they will offer for the money you pay. Seriously, you cannot get even an extra wash cloth if you were lucky enough to get one in the first place, the bed spreads are imbarrasing, I would burn them if they were in my own home. Staff has become very cold even when you have been a customer for a long time and that is even when they can keep the same staff. Yes and too bad I have submitted my poor dog to this place. When I ask for a room they say they will keep it but suddenly when you get there it is not available, maaaannnny times. You pay for internet which sometimes works and sometimes doesnt but you should not have to try and fix it you shouldn't even have to pay for it (cheap!!!). Too much having to almost beg for things that should be available to any paying customer. If I could say ZERO stars i would. Very dissapointing for a place I used to really like. Motel 6, get some personalitty, consistinsy, unclench those tight hands and give people something to want to come back for because i certainly don't think i will.

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